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The ideal candidate would have 3 to 5 years of experience servicing small-to-medium size industrial machines. Pay ranges from $35 to $40 per hour based on experience, with full benefits, a company service truck and gas card when required and travel expenses covered.
Working hours are typically from 8am to 4pm Monday to Friday

Responsibilities:

• Troubleshoot and repair food processing machines
• Read equipment manuals and blueprints
• Provide excellent customer service
• Travel to customer sites as needed
• Prepare machines, parts and supplies for shipment
• Use a computer to complete regulatory and transportation forms

Requirements:

• 3-5 years of mechanical experience
• Experience in the food industry is a strong bonus
• Strong troubleshooting and problem-solving skills
• Valid driver’s license with a clean driving record

The Administrative Assistant will provide administrative, managerial and organization assistance to the Vice President, Product Development and Innovation and Vice President, Global Sourcing. The successful candidate will be a high-energy, experienced executive assistant with an extremely professional demeanor, business maturity and discretion. This role will satisfy the self-starter who takes pride in contributing through support for the C-suite and has enthusiasm for coordinating key business events and corporate travel, recognizing that s/he is an extension of the office of the VP and will represent their presence accordingly.

• Proven track record in an administrative role

• High degree of professionalism, business maturity, common sense and good judgement

• Strong organization skills and attention to detail and accuracy

• Flexibility and able to thrive in a fast-paced environment

• Able to maintain confidentiality on highly sensitive matters

• Gather information/research assignments as required

• Takes pride in contributing through support with a positive attitude

• Thinks ahead to mitigate roadblocks or issues

• Can navigate different personalities and negotiate when necessary

• Screen all incoming mail, and handle/pass onto suitable personnel when required, prioritizing the remainder for the Vice Presidents

• Assist and coordinate staff moves

• Takes personal accountability

• Critical thinker and life learner

• Responsibilities include;

  • Coordinate all administrative aspects, including dynamic calendar management, meeting setup (A/V equipment and catering, etc), guest pickups, expense reports, travel arrangements, improvement of filing systems, and ordering of supplies to ensure the team operates efficiently and effectively

  • Schedule and organize the quarterly business review meetings and annual planning meetings

  • Compile information or ask from team for VP input or review

  • Schedule monthly and quarterly planning meetings, including agenda, order catering and presentation material preparation, etc.

  • Act as the key point of contact for several external vendors providing reliable and timely resolution to inquiries

  • Onboard new employees

  • Plan and co-ordinate team events and quarterly meetings

The individual will need to work collaboratively with other business and cross-functional teams and support team members in several time zones. The Product Development and Sourcing teams are predominantly located in Toronto and Calgary, and have a small team in Vancouver, while the Global Sourcing teams are in Toronto, and various cities across Southeast Asia (China, Bangladesh, Vietnam etc.)

What you bring

• 5+ years of experience supporting VP executives’ role within a fast paced and/or professional firm

• Advanced working knowledge of Adobe and Microsoft Office Suite. Knowledge of Concur and Coupa is an asset.

• Superior written and verbal communication skills

• High level of independence and can be relied upon to follow work through to completion

• Proven ability to manage multiple tasks simultaneously, take initiative, exercise sound judgement, and anticipate needs

• Proven ability to establish valuable relationships within an organization

• Demonstrate a positive attitude, with the ability to cope well under pressure with little or no supervision

• Provide professional administrative support in a helpful, respectful and friendly manner

• Extremely professional with executive presence, tact, and political savvy

• Willing to occasionally monitor email off-hours

• Willing to work onsite 3 days a week

• Willing to provide back up support to the other Consumer Brands Division Administrative Assistants

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team. 

The Financial Analyst, Financial Policy & External Reporting is a key member of the External Reporting team which is responsible for the quarterly and annual financial statements and MD&A. This role also supports the Finance leadership team in the completion of special projects including the implementation of the new accounting standards, internal process improvement initiatives, assessing & analyzing the internal controls and technical accounting support.

This role has high exposure across the organization and given that the output is used for external reporting, the accuracy and timeliness of results is critical.

• Prepare the quarterly and annual Financial Statements for CTC in accordance with IFRS

• Deliver the quarterly and annual Financial Statement Notes and Cash Flow for CTC in accordance with IFRS

• Prepare and co-ordinate the production and delivery of the MD&A on quarterly and annual basis

• Prepare technical accounting memos/analysis in accordance with IFRS as requested by the management for various accounting issues in case of amendments to existing accounting standards; implementation of new accounting standards and also in case of changes to current business operations

• Work with internal audit, certification program office, and our external auditors to demonstrate execution of internal controls over financial reporting

• Participate in cross functional projects to deliver process enhancements and improve the productivity of external reporting

• Participate in ad hoc projects, analysis, new accounting standards implementation and preparation of reports for management

• Liaise with Legal, Tax, Investor Relations, FP&A and other Canadian Tire business units to collect and validate information for external reporting

• As a reporting subject matter expert (SME), support accounting teams across the organization to ensure they understand data, processes and tools used for external reporting; assist them in determining the best approach to addressing new information requirements

• Utilize Hyperion and Workiva to optimize external reporting

What you bring

• Degree in Business, Finance/Accounting

• Completion of or working toward a CPA designation

• 2+ years of relevant experience in industry or public accounting

• Working knowledge of IFRS disclosure requirements and accounting fundamentals

• Advanced working knowledge of Microsoft Office Suite

• Strong interpersonal and communication skills (both written and verbal), including the ability to present information clearly and concisely to senior leaders

• Solid analytical, quantitative, organizational and time management skills

• Team spirit and commitment to continuous quality improvement

• Working knowledge of Workiva, Hyperion Financial Management, and PeopleSoft is considered an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

The Medcan I.T. team is recruiting an enthusiastic, energetic and client-focused professional for the position of Analyst, Helpdesk.

The IT Support Associate is tasked with delivering top-notch technical assistance to our executives, clinical and non-clinical staff, and other corporate stakeholders. This role is pivotal in ensuring the smooth functioning of daily technology requirements and effectively managing the processes of onboarding and offboarding. The associate will be a proactive problem solver possessing robust technical troubleshooting abilities.

Responsibilities include:

· Offering 1st and 2nd level support for Windows, MacOS, Point of Sales Systems and other devices via phone, email, and in-person

· Manage onboarding and offboarding procedures, as well other IT requests

· Record, track, and escalate incidents via the ITSM system, Service Now

· Image, configure and support workstations, tablets, mobile phones, point of sales, and other necessary computing equipment

· Provide support for multifunctional printers, IP Phones, and other peripheral devices.

· Implement and support Audio/Video conferencing technologies.

· Conduct security and operating system updates, software deployment, and troubleshooting.

· Collaborate with Technology Services team on escalated issues (Business Applications, Infrastructure, and Cybersecurity)

· Deliver exceptional service to all business units, utilizing available resources while meeting set SLAs

· Document technical procedures for new technologies and update/maintain existing technical documentation.

· Provide dedicated support for defined members of the Medcan Executive Team, prioritizing their IT needs and ensuring optimal functioning of their systems.

· Creating and managing user Accounts within Active Directory and Office365

Key Requirements:

· A post-secondary education in Information Technology or equivalent

· 2-3 years in an IT Support role

· ITIL Foundations, A+, Network+, M365 and Managing Modern Desktops and Devices MD-101T certifications are considered assets

· Understanding of basic networking concepts

· Experience ITSM, Service Now or similar

· Providing Technical Support to 800+ end-users

· Basic hardware (desktop/laptop/IOS), Mac OSX, IOS, Android OS, Microsoft Windows, and Microsoft

· Experience with Mobile Device Management (MDM), Intune and MFA/SSO technologies

· Strong verbal and written skills, and the ability to work courteously and effectively.

This is a full-time position that is scheduled primarily during business hours Monday through Friday, and will report to the Team Lead, Help Desk. The position will have a hybrid work set-up with opportunity to work from home, on a rotating schedule and in the office at our 150 York St location in downtown Toronto.

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Medcan Health Management is recruiting an enthusiastic, well-spoken and client-focused individual to join our Client Experience Team. The Client Experience Specialist Inbound role is responsible for delivering an efficient, professional, and knowledgeable customer experience for all clients, booking Medcan's Annual Health Assessment, in conjunction with our Membership offerings, while also promoting our 15+ in-house services. The successful candidate will be a self-starter, have a drive for finding the best solution for the client, possess a genuine passion for health and wellness, demonstrate a history of building trusting relationships with clients, and have the ability to thrive in a fast-paced environment.

The Accountabilities:

· Provide exceptional client service, build strong client relationships, and serve as a brand ambassador, demonstrating flexibility and the ability to adapt to changing priorities.

· Leverage exceptional product knowledge, brand understanding, selling points and featured seasonal services/products.

· Use excellent communication and multitasking skills to respond to customer inquiries in a timely manner, managing multiple inbound/outbound client support channels including phone, email, live chat, social and in-person.

· Manage the scheduling and booking of appointments for existing and new clients, while recommending appropriate services to clients based on client health aspirations.

· Increase sales via cross-selling, up-selling, add-on sales and promotional offers.

· Quote and discuss fees and payment policies, and address inquiries regarding invoices, payments, and collections.

· Undertake timely and organized client follow-ups via multiple client channels.

· Coordinate with other department staff to ensure exceptional delivery of service.

· Provide ongoing technical support for our online client portal.

· Participate in client satisfaction initiatives and proactively communicate customer feedback.

· Assist with training and mentoring of new staff.

The Requirements:

· Bachelor’s degree in business, health or a related discipline.

· Minimum of 1-2 years of experience in a customer service position, contact centre and/or client loyalty.

· The ability to navigate difficult conversations and interactions with professionalism.

· A proven track record of being resourceful and finding solutions even when there is no clear path.

· Persistent attitude, numbers-driven and self-motivated.

· Proficiency in Microsoft Office suite required.

· Proficiency in Salesforce is an asset.

· French Bilingualism is an asset.

This position is full-time and permanent. Shifts are scheduled based on the business requirements of Medcan and staffing needs, between Tuesday to Saturday with an 8-hour shift during the hours of 7:00am to 7:00pm. This is a fully remote position with occasional requirements to come on site for training and team meetings/events. Schedule may rotate based on business needs and availability.

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates should have standard educational qualification such as Secondary (high) school graduation certificate or equivalent experience.
Experience: Candidates need experience of 1 year to less than 2 years.
Transportation/travel information: Own transportation, Valid driver’s licence, Public transportation is not available
Weight handling: Up to 23 kg (50 lbs)

Location: 494306 Grey Road 2 Feversham, ON N0C 1C0
Shifts: Night, Weekend, Shift, Overtime, Morning
Work Setting: Remote location, Manufacture

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and pay attention to detail.
• The candidate should be required to handle heavy loads.
• The candidate should be physically demanding.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate should be able for bending, crouching, kneeling.

Benefits:

• The employees get long term benefits such as Group insurance benefits, Life insurance, Registered Retirement Savings Plan (RRSP)
• The employees get other benefits such as free parking.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Be prepared for the screening questions:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

As the Executive Assistant, you will be responsible for acting as the key contact person for the SVP. This includes booking meeting rooms, scheduling meetings and at times, create/edit presentations. You will also be responsible for monitoring an inbox to help manage meeting proposals, action items and address and delegate inquiries. Additionally, you will be managing the SVP’s calendar and coordinating incoming and outgoing mail

What Will You Do?

• Effectively represents the SVP’s and business unit through professional and collaborative interactions with executive assistants across the enterprise. 

• Anticipate issues and initiates appropriate actions to ensure the most effective use of the MD’s time, and efficient function of the business unit, prioritizes incoming requests and inquiries, responds in a timely manner and redirects as appropriate. 

• Ensures all required information for meetings is assembled in advance, including agendas, pre-reads and other materials. 

• Proactively manages the SVP’s calendar to ensure the most effective use of time with minimal input and direction and coordinates with key partners as required.

• Manages travel arrangements for efficiency and cost effectiveness. 

• Acts as the first point of contact for key external stakeholders. 

• Assist with the logistical organization of both senior management, full department meetings, planned or ad hoc team events, including booking meeting rooms, arranging catering, distribution of materials and providing post-event support, as needed. 

• As required, prepares expense reports ensuring accuracy and adherence to finance policies, and assists with the overall budget and identifying opportunities for department cost savings.

• Ability to work in a fast-paced environment and deal with change and continuously shifting requirements Highly proficient in Microsoft Word, Power Point, Excel, Outlook

• Ability to create and edit documents, PowerPoint slide decks as per guidance provided

• Strong calendar management/scheduling skills

• Provide executive administrative assistance in support of the senior executive maintaining a high degree of confidentiality and accuracy within a fast-paced, deadline driven environment.
  Assist as the primary liaison for the senior executive, with senior internal and external stakeholders.

• Coordinate and maintain senior executive’s correspondence, calendar, and reporting, responding and prioritizing as appropriate and with discretion.
  Proactively manage complex travel arrangements/itinerary; ensuring seamless travel and efficient use of budgeting and resources.

• Provide support in the planning and development of internal and external meetings or events, activities and key initiatives such as roundtable sessions.
  Manage the senior executive’s and leadership team’s supplier relations, maintain records and business expenses, and ensure invoices and bills are promptly paid; prepare and approve expenses according to delegated authorities.

• Coordinate all aspects of logistical organization of conferences/meetings. Develop agendas, materials and routines, including action items and follow-ups. Provide post-event support as needed.

What do you need to succeed?

Must-have:

• 5+ years of Executive support experience supporting senior leadership. Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities.

• Strong interpersonal relationship skills in working effectively with various levels of staff, including senior management and executives; ability to work as a team member.

• Sound judgement in decision making; strong problem solving skills and resourceful in working with others and representing the office of the senior executive.
  Anticipate the needs of the senior executive and flag questions or opportunities before issues arise.

• Demonstrate initiative, positive and helpful attitude when dealing with others in a professional manner.

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to details.

• Highly resourceful team-player, with the ability to also be extremely effective independently.

• High proficiency in MS Office (Word, PowerPoint, Excel, Outlook); Intranet and Internet navigating and research skills.

WHAT'S IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable

• Leaders who help your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid
#LI-POST
 

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-08-12

2024-08-26

What is the opportunity?

As a Senior Software Engineer, you will be part of the team leading the technical design and development of cross-functional, multi-platform application systems. The ideal applicant should have expertise in constructing fundamental services and web-based APIs from scratch and can organize and produce clean, sustainable code.

What will you do?

Essential Duties and Responsibilities:

• Develop automation for internal requirements from stakeholders (network, telecom, infrastructure, vulnerability management, collaboration).

• Design, implement or improve features in a variety of backend systems including our REST APIs, microservices, data ingestion and processing systems, and distributed task/job processing systems.

• Develop applications as micro-services on OpenShift4 (OCP4).

• Using existing Elastic setup; carry out data analytics on various use cases.

• Write and maintain scalable, performant, and secure code that can be shared across platforms.

• Document the technical design decisions and prepare all required SDLC artifacts.

• Collaborate closely with product management and design on requirements, priorities, sizing efforts and trade-offs.

• Actively involved in pursuing/deploying new technologies, tools, and capabilities both from an automation as well as Operations & Infrastructure perspective.

Technology:

• Our primary applications are Python backend web applications and RESTful APIs built on FastAPI.

• Interactive web applications are built with NodeJS (Express.js) and React with Material UI.

• Our automated data collection and injection jobs are written in Python and are a part of a Big Data Pipeline with Elasticsearch.

• Deployment is CI-driven, built on top of OpenShift4 (OCP4) and Pivotal Cloud Foundry (PCF).

What do you need to succeed? 

Must-have:

• Bachelor’s degree in computer science or a related field or equivalent professional software development experience.

• 3+ years of OOP development writing high-performance, reliable and maintainable code.

• 3+ years of experience with Python or other similar OOP/functional languages.

• Experience with micro services architecture platforms and Containerization.

• Previous experience with CI, Cloud based development and OCP 4

• Previous experience with React, or similar front-end JavaScript libraries.

• Strong knowledge of database structures, theories, principles, practices, RDBMS / NoSQL.

• RESTful API Development with Flask/Django/FastAPI or similar web frameworks.

• Strong written and verbal communication skills; be a team player.

• Self-motivation to learn new technologies and concepts.

Nice to have:

• Experience with Express.js or other similar web application frameworks.

• Experience with modern Web UI frameworks.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

#LI-HYBRID

#LI-POST

Job Skills

API Development, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Back-End Development, Backend Systems, Cloud Foundry, Communication, Cross-Functional Teamwork, Data Analytics, Data Ingestion, Detail-Oriented, ElasticSearch, Enterprise Application Delivery, Express.js, Flask (Web Framework), Group Problem Solving, Microservices Architecture, Programming Languages, Python (Programming Language), RESTful APIs, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-08-12

2024-09-30

Purpose
Contributes to the overall success of the Canada Collections in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Accurately process, as per documented procedures, all forms of correspondence, including, but not limited to, emails, fax, regular/returned mail, worklist through workflow, internal courier mail and manual letter preparation.  
• Accurately process, post and maintain daily transactions on accounts to be Written Out of Records (WOR), assignments of Unauthorized Overdrafts to Collection Agency, chargeback of authorized overdraft accounts for both retail and small business, ensuring all applicable systems of record are documented with actions taken.  
• Respond to Customer inquiries when presented through Inbound assigned telephone lines.   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. 
• Champions high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team. 

Dimensions:

• Process a minimum of 100 pieces of correspondence daily or the equivalent minimum standard in WOR processing/Overdraft Chargeback processing.
• All delinquent Retail and Small Business accounts for Canada supported.
• Direct impact on Customer Experience in the accurate and timely processing of entries/ correspondence.  
• Utilize all Host and Collections systems to accurately document and process assigned administrative tasks.  

Education & Experience Requirements:

• Secondary School Diploma or equivalent 
• Administration Experience in Collections an asset
• Back Office Domestic Branch Experience an asset
• Strong organizational skills and demonstrated effective time management 
• Strong communication skills

Working Conditions:

• Working Hours: Monday - Friday, 8 am - 4 pm EST

• Location: 2201 Eglinton Avenue East, Scarborough OR 1870 Alta Vista Drive, Ottawa

• Office-based environment including hybrid

• Non-standard hours are a common occurrence.  

• Occasional domestic and international travel

Reporting to the Manager, Cybersecurity, the Junior Cybersecurity Specialist role is pivotal in fortifying the organization's digital assets and information security by proactively monitoring, analyzing, and responding to security incidents.

The Junior Cybersecurity Specialist contributes to the development and enhancement of cybersecurity policies and procedures. This position focuses on staying ahead of evolving cyber threats to ensure the confidentiality, integrity, and availability of systems. The primary goal is to strengthen defense mechanisms, conduct thorough risk assessments, and provide timely insights to maintain a resilient and secure IT environment.

Responsibilities:

• Assist in the design, deployment, and maintenance of monitoring and network security systems
• Review and perform maintenance on existing server policy and process configurations
• Assist in deploying and configuring new servers within security and monitoring silos
• Participate in planning, developing, and deploying notification systems for performance, security, and health of systems
• Monitor security logs of servers and devices for risks, errors, or intrusions.
• Collaborate in responding to security events as necessary
• Thoroughly document details of cybersecurity incidents, including the nature of the incident, actions taken, and lessons learned. Maintain incident response documentation for post-incident analysis and reporting
• Contribute to the documentation of cybersecurity policies and procedures, ensuring clarity and adherence to industry standards. Assist in keeping documentation up-to-date to reflect changes in security practices and compliance requirements
• Document findings and results from regular security monitoring, generating reports for management and relevant stakeholders. Maintain records of security metrics and key performance indicators
• Collaborate with cross-functional teams to ensure documentation aligns with overall IT and cybersecurity objectives. Document collaborative efforts and knowledge-sharing within the cybersecurity team
• Enforce and maintain security policies across network devices, updating firewall rules and access controls
• Assist with Managing and configuring security appliances, while troubleshooting issues to ensure proper functioning
• Act as initial escalation point for other staff for Cybersecurity issues

Requirements:

• Four (4) year University degree in Computer Science with a networking, server infrastructure, or cybersecurity focus, or equivalent professional experience
• Certified in Cybersecurity ISC2 (CC) is preferred, or willingness to complete
• Willing to consider current students and recent graduates from post-secondary educational institutions
• CompTIA Security+ certification is preferred
• Knowledge of Deployment Models in a Microsoft Server environment
• Knowledge of Active Directory and Domain Administration is an asset
• Network protocol and firewall knowledge
• Understanding of VLAN and tunneling configurations
• Relevant training in security related technology, risk mitigation and techniques

This position is eligible for hybrid work.

As a condition of employment, the City of Oshawa will require successful candidates to undergo a Criminal Records and Judicial Matters Check.

• Posting Period: 12-Aug-2024 to 26-Aug-2024
•  

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements
• Gathers evidence impacting assigned area ensuring that such research takes into account developments within the field, division/corporate policies and practices, legislation and initiatives by other levels of government
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Coordinates logistics that supports the assigned Program including enforcement and service delivery by monitoring staff workload, completion of tasks, relevant information systems such as Toronto Healthy Environments Information System (THEIS), Panorama, Integrated Public Health Information System (iPHIS) and Check Market data integrity
• Develops and implements quality assurance processes to monitor and support programs to achieve and maintain standards and to comply with Ministry or program mandates
• Provides frequent direction to staff offering advice, guidance and coaching to meet program procedures, standards and legislative requirements
• Investigate concerns and complaints related to enforcement implementation, investigations and outbreaks relating to the Health Protection mandate
• Assists with the coordination of high profile or complex investigations, possibly including potential rabies exposure, outbreaks and clusters of diseases of public significance including working closely with and guiding activities of investigators, epidemiologists and management
• Evaluates divisional compliance with the Ministry of Health program requirements and associated legislation
• Ensures proper and consistent internal controls, quality assurance system standards and policies are maintained and that requirements are met
• Initiates, determines the design, coordinates and implements program evaluations and operational reviews and audits to provide strategic advice to the divisional management team on quality assurance issues and strategies for improving the efficiency and effectiveness of programs and services
• Accesses and deals with confidential and sensitive information regarding operations, assets and resources, proposed or new management initiatives, strategies or programs and investigations of a confidential nature
• Prepares reports for management, supporting recommendations on changes in business methods and processes, including appropriate staffing levels, resource allocation, etc.
• Conducts periodic review of records/reports to determine timeliness, completeness and adherence to standards for confidentiality and security of records
• Coordinates legal processes by collaborating and liaising with relevant internal and external partners and the Ministry of Health in strategic and operational planning with respect to enforcement and legal actions
• Participates in local and provincial relevant Program committees and creates effective communication linkages with other key partners
• Develops material and content for Toronto Public Health internet and intranet sites, and reviews and updated relevant material on other Division web pages/literature
• Creates and maintains resource information for partners
• Coordinates training for Health Environments Enforcement Officers by identifying needs, preparing and delivering training and maintaining existing database of training sessions
• Prepares and delivers presentations to partners, and other City divisions
• Assists in preparing reports for Toronto Public Health and the Board of Health
• Evaluates and makes recommendations relating to equipment and other resources required to improve monitoring and service delivery

Key Qualifications:

1. Post-secondary education in relevant Public Health specialty or an approved equivalent combination of education and experience.
2. Considerable experience in public health investigations of Diseases of Public Health Significance, including the application and/or enforcement of provincial legislation, standards, protocols and/or municipal By-Laws.
3. Considerable experience conducting and/or coordinating the collection of and analysis of data through investigations, surveys, evaluations and operational reviews including skills in data analysis to support public health decision making.
4. Considerable experience in developing, implementing and evaluating policies and procedures as well as programs and services.
5. Experience coaching and mentoring others.
6. Experience applying relevant Ontario Public Health Standards, Protocols, Guidelines and legislation.
7. Possession of a valid Ontario Class "G" Driver's Licence and access to a vehicle.
8. Ability to communicate both orally and in writing including presentation skills.
9. Ability to organize and supervise field work and exercise initiative and independent judgement.
10. Ability to establish, coordinate and maintain effective working relationships with other levels of government, public, community stakeholders and staff.
11. Excellent interpersonal skills, conflict management, problem solving and consultation skills.
12. Ability and sound judgement to handle matters involving public trust.
13. Ability to effectively manage and meet timelines for concurrent projects and diverse activities.
14. Proficiency with relevant software, including specifically Microsoft Office (Word, Excel and PowerPoint), Microsoft Visio, and Adobe Acrobat PRO.