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Bilingual Customer Solutions Agent - Call Center Full-time Job

Coca-Cola Canada Bottling Limited

Customer Service   Montréal
Job Details

About This Opportunity

As a full-time Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the worlds best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes and multitask. 

Wage: $24.00/hour

Shift: Available to work various shifts Monday to Friday between 7AM to 8PM (No weekends)

Hybrid Model: Montreal - minimum 1 day a month in the office, could increase according to business needs. 

Vacation: 3 weeks vacation

The anticipated start date for the successful candidate will be in April 29, 2024. Thank you for your patience, and we look forward to potentially working with you!

Responsibilities

  • Successfully sell Coca Cola products to established customers via multiple customer contact channels through up-selling and cross-selling established products and introduction of new brands and packages which results in increased volume and profitability
  • Resolve all inbound and outbound support requests per established guidelines
  • Identify and act as a company ambassador by offering best sales programs to drive customer value and grow the customer’s beverage business
  • Deliver professional account management for designated Coca Cola customers
  • Utilize effective communication skills to ensure customer expectations are successfully achieved with all internal/external stakeholders
  • Actively listen to customer inquiries and apply job knowledge to accurately complete the necessary request to ensure customer satisfaction
  • Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs and resolve issues
  • Escalate customer issues within established guidelines to ensure timely resolution
  • Understands performance metrics and improves quality and capabilities to meet and/or exceed goals
  • Ensure new/revised processes are understood and immediately applied to customer interactions via Coca Cola tools/resources
  • Access multiple system applications simultaneously to effectively provide sales and service to customers
  • Actively participate and contribute in engagement and team building activities
  • Assist with projects per business needs

Qualifications

  • High School Diploma or equivalent
  • 2 years customer service experience with 1 year sales experience (contact center experience considered a strong asset)
  • Proven ability to communicate persuasively, effectively and in a professional manner
  • Proven ability to communicate effectively both verbally and in writing
  • Demonstrated ability to provide outstanding customer service
  • Demonstrated ability to successfully work independently and in a team environment
  • Demonstrated ability to problem-solve and provide viable solutions based on customer needs and company objectives
  • Experience working in various computer applications
  • Strong attention to detail and time management skills
  • Demonstrated ability to understand policies/guidelines and use them as intended
  • Ability to speak French fluently is considered an asset to your application


About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Bilingual Customer Solutions Agent - Call Center

Coca-Cola Canada Bottling Limited
Montréal - 18.83km
  Customer Service Full-time
  24
About This Opportunity As a full-time Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer n...
Learn More
Mar 27th, 2024 at 18:28

Information technology (IT) specialist Full-time Job

BROKOU INC

IT & Telecoms   Brossard
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates need standard educational qualifications such as bachelor’s degree, computer and information sciences, general or equivalent experience
Experience: Candidates should have experience of 5 years or more 
Security and safety: Criminal record check

 

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get on-site daycare, health care plan, free parking, and bonus

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, include this reference number in your application BRK0129TN, references attesting experience, proof of the requested certifications, link to web portfolio, copy of portfolio or relevant work examples, highest level of education and name of institution where it was completed, and cover letter) through below mentioned details.

Information technology (IT) specialist

BROKOU INC
Brossard - 12.91km
  IT & Telecoms Full-time
  45  -  65
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates need standard educational qualifications such as bachelor’s degree, computer an...
Learn More
Mar 27th, 2024 at 18:20

Technician, IT Support Full-time Job

Desjardins Group

IT & Telecoms   Montréal
Job Details

Technician, IT Support

 

Your career’s within reach at the largest private IT employer in Quebec!

 

Are you an IT enthusiast and no technical problem can stop you?

 

Does the idea of joining a team that serves more than 48,000 employees and provides them with an outstanding customer experience every day appeal to you?

 

Now’s the time to share your talent with us!

 

An overview of your day-to-day

  • Provide a distinctive technical support by telephone experience to colleagues needing your expertise in IT support
  • Diagnose technical problems by supporting first-call resolution and manage the incident lifecycle
  • Document all technical assistance
  • Help resolve incidents, prepare computer equipment and provide customer service at one of our IT helpdesks.

 

Professional profile we’re looking for

  • Experience in customer service and a desire to provide a distinctive user experience
  • Vocational diploma in IT or equivalent training
  • Good knowledge of computer hardware, devices, printers, mobility, phone systems, specialized software, messaging systems, network and communications management
  • Availability to work day, evening and weekend hours as required according to the team’s needs

 

Why choose the IT Service Centre team?

  • Opportunity to be part of a team as well as a dedicated IT community
  • Opportunity to grow and evolve under the guidance of our training programs and our managers
  • Positive work environment that encourages teamwork and the development of an active social life
  • Flexible schedule that promotes work-family balance
  • Competitive salary, a full range of benefits covering you and your family, and many discounts offered by different partners.

 

Why choose Desjardins?

  • Among the Best Employers in Canada
  • One of Canada’s top 100 employers (2021) according to MediaCorp Canada
  • One of the world’s 100 best employers in 2020, according to Forbes magazine

      

We don’t offer you a job. We offer you job satisfaction. There’s a difference.

Technician, IT Support

Desjardins Group
Montréal - 18.83km
  IT & Telecoms Full-time
Technician, IT Support   Your career’s within reach at the largest private IT employer in Quebec!   Are you an IT enthusiast and no technical problem can stop you?   Does the idea...
Learn More
Mar 27th, 2024 at 09:48

Environmental Health & Safety Manager Full-time Job

PepsiCo

Medical & Healthcare   Saint-Laurent
Job Details

We are currently looking for a Manufacturing and Warehouse (MW), Environmental, Health and Safety (EHS) Associate Manager for our EHS team based out of our Montreal, Quebec, Canada location. This role reports into the Regional MW EHS Manager and will contribute to PepsiCo Beverages Canada’s success by providing EHS support to our Manufacturing and Warehouse Operation. Additional responsibilities to support the facility or business may be assigned as required so to assist the Regional MW EHS Manager in executing the broader EHS plan.

Responsibilities

  • Implements and executes necessary policies, procedures, work instructions and training conforming to PepsiCo’s Global Environmental Health and Safety Management System. 
  • Manages EHS risk for the facility by conducting risk assessments, prioritizing risk, and implementing specific risk controls.
  • Delivers monthly reports and updates and works with site management to ensure effective communication of EHS information.
  • Achieves period and annual EHS targets for incident frequency, severity, and related cost reductions.
  • Leads the execution, implementation, and tracking of the site’s annual EHS Plan including managing an EHS budget.
  • Assists internal program element leaders in building EHS capabilities and competencies so to continuously improve the EHS program.
  • Leads the EHS incident investigation process, including supporting root cause analysis and identification of corrective action plans.
  • Supports the Worker’s Compensation (WC) and Return to Work (RTW) process.
  • Assists in the development, implementation, and execution of EHS programs and other duties as directed by the Regional EHS Manager
  • Plans and facilitates the completion of the annual EHS training calendar.
  • Oversight and support of the location Safety Committees.
  • Supports the location in achieving their annual EHS objectives.
  • Maintains current knowledge of applicable legislation and management system standards.
  • Ensures that required regulatory permits are up to date and that annual reporting requirements are met.
  • Interfaces with regulatory authorities (Federal/ Provincial/Local Regulators) as required.
  • Demonstrate professional maturity and ability to act as a change leader.

Qualifications

  • University Degree or a College Degree in a related field, preferably in health and safety, environmental, engineering, science, and/or business
  • 5-7 years of EHS work experience in a manufacturing environment
  • Food and Beverage manufacturing and warehousing experience is a definite asset
  • Demonstrable employee relations experience, unionized environment experience, interpersonal and verbal/written communication skills
  • Strong EHS systems, problem solving, risk assessment, organizational and analytical skills

Environmental Health & Safety Manager

PepsiCo
Saint-Laurent - 25.16km
  Medical & Healthcare Full-time
We are currently looking for a Manufacturing and Warehouse (MW), Environmental, Health and Safety (EHS) Associate Manager for our EHS team based out of our Montreal, Quebec, Canada...
Learn More
Mar 27th, 2024 at 06:37

Clerk, customer service Full-time Job

La Vie En Rose

Customer Service   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

 

Physical Requirements:

  • The candidates should be able to work with attention to detail

Other Requirements:

  • The candidate should be organized and initiative

Candidate Status:

    • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to address customers’ complaints or concerns
  • The candidates should be able to answer inquiries and provide information to customers
  • The candidates should be able to answer written and oral inquiries

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
hr@lavieenrose.com

By phone
514-256-9446 extension 2221 Between 09:00 AM and 04:00 PM

Clerk, customer service

La Vie En Rose
Montréal - 18.83km
  Customer Service Full-time
  20  -  24
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualifications Experience: Candidate...
Learn More
Mar 27th, 2024 at 06:10

Administrative Office Coordinator Full-time Job

Nestlé

Administrative Jobs   Montréal
Job Details

What to Expect: 
You will play a vital role as Administrative Office Coordinator, supporting the Executive Assistant and Office Operations Team Leader and ensuring efficient office management. You will oversee special projects, manage general office activities, and handle various operations such as office logistic & facilities, security, vendors/suppliers and office supplies.

 

A day in the life of administrative office coordinator: 
•    Provide administrative support to the Office Operations Team Leader, coordinating and leading various tasks and projects.
•    Manage building and equipment maintenance schedules, ensuring timely responses to urgent maintenance calls, and maintaining effective communication with vendors and suppliers.
•    Supervise cleaning crews and maintenance workers, ensuring high standards of security, cleanliness and maintenance in the office.
•    Liaise with vendors and suppliers to procure necessary equipment and supplies, negotiating contracts  and quotations and managing relationships.
•    Document processes and maintain accurate records of maintenance activities for future reference and analysis.
•    Assist in the planning and execution of office-wide projects and initiatives, ensuring successful implementation and completion.

 

Role Requirements
•    Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market
•    A college diploma in a related administrative field or equivalent experience.
•    Minimum 4 years of experience in an administrative or assistant role, showcasing the necessary skills and knowledge.
•    Strong communication skills: Demonstrates an articulate and effective communication style, both verbally and in writing, to convey information clearly and professionally.

 

Preferred Skills 
•    Strong initiative: Demonstrates proactive and self-motivated behaviour, taking the lead in tasks and responsibilities without constant supervision.
•    Proactive and strong-willed: Shows a determined and assertive approach in tackling challenges and achieving goals.
•    Excellent organizational skills: Highly skilled in organizing tasks, managing time effectively, and maintaining a structured approach to work.
•    Prioritization: Capable of prioritizing tasks and responsibilities based on their urgency and importance, ensuring efficient and effective completion of work.

 

Benefits

•    Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment 
•    Company matched pension plan 
•    Three weeks of Vacation and four/five/six personal days (Personal Paid Holidays) 
•    Excellent training and development programs as well as opportunities to grow within the company 
•    Access to Educational Assistance & Tuition Reimbursement 
•    Bonus eligibility 
•    Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
•    Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
•    Adoption benefits to remove some of the financial barriers associated with adoption
•    Free Nespresso Coffee Machines and $100 monthly coffee credit 
•    Up to 50% off – Nespresso Coffee Machine, Capsules and accessories 
•    Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites) 


What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application. 
 
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

 

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

 

#LI-Hybrid

Administrative Office Coordinator

Nestlé
Montréal - 18.83km
  Administrative Jobs Full-time
What to Expect:  You will play a vital role as Administrative Office Coordinator, supporting the Executive Assistant and Office Operations Team Leader and ensuring efficient office...
Learn More
Mar 26th, 2024 at 05:39

Bilingual People & Culture Business Partner Full-time Job

BGIS

Human Resources   Montréal
Job Details

We are looking to have a full-time bilingual (French/English) People and Culture Business Partner join our team! This position can be held hybrid from Montreal, QC; Ottawa, ON or Markham, ON. 

SUMMARY

The People and Culture Business Partner (PCBP) acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations and internal policies and processes to assist PCBP provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.

At this position level, the individual is responsible for:

  • Leading assigned People and Culture management-related projects and initiatives of low to high complexity and/or of broader impact or scope
  • Greater proportion of client groups with requirements of moderate to high complexity
  • Provides guidance to and may review work of less experienced People and Culture Consulting team members. 

KEY DUTIES & RESPONSIBILITIES

  • Acts as a business partner to assigned client groups
  • Provides sound guidance and advice to management and team members on People and Culture management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures.  Exercises sound judgment to ensure effective risk management and mitigation
  • Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required
  • Collaborates with relevant People and Culture management team members and external vendors to address specialized People and Culture management-related matters including but not limited to benefits, compensation, training, disability management, labor relations
  • Collaborates with People and Culture Consulting team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes
  • Partners with assigned client groups to diagnose People and Culture management-related issues, understand and anticipate needs.  Recommends solutions in alignment with business requirements and collaborates to implement
  • Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development
  • Collaborates with People and Culture Consulting team and other relevant stakeholders in the review, refinement and/or development of People and Culture management programs, policies, processes and resources.  Prepares policies and processes of low to high complexity for review
  • Collaborates with People and Culture Consulting team and other relevant stakeholders in the development and/or customization of training materials.  Leads and facilitates training sessions for assigned client groups and to the broader organization
  • Leads recruitment efforts for assigned client groups.  Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events.  Identifies, recommends and implements recruitment channels, tools and resources
  • Leads, supports and participates in People and Culture-related projects and initiatives
  • Acts as the People and Culture lead for client transitions or account demobilization for assigned client groups
  • Other duties as assigned

Knowledge & Skills

  • Community college or university degree preferably in business administration or Human Resources
  • More than five years of work experience in a human resources generalist role
  • Thorough and expert level knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s). General understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training
  • Advanced ability to establish trust and credibility
  • Advanced consulting skills along with a high degree of business acumen and ability to accurately assess business issues and provide sound advice and solutions
  • Advanced ability to exercise sound judgment
  • Advanced facilitation skills
  • Advanced persuasion and influence skills
  • Advanced relationship management abilities with ability to develop and maintain relationships with individuals at all position levels
  • Advanced project management skills
  • Exceptional interpersonal skills

Licenses and/or Professional Accreditation

  • Certified Human Resources Professional (CHRP) Certification from Human Resources Professional Association would be considered an asset

This is a regular, full-time position with a salary range of $73,599 - $91,998 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role. 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. 

Bilingual People & Culture Business Partner

BGIS
Montréal - 18.83km
  Human Resources Full-time
We are looking to have a full-time bilingual (French/English) People and Culture Business Partner join our team! This position can be held hybrid from Montreal, QC; Ottawa, ON or M...
Learn More
Mar 26th, 2024 at 05:32

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Montréal - 18.83km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Mar 25th, 2024 at 11:39

Dispatcher / Distribution coordinator Full-time Job

Saputo

Transportation & Logistics   Saint-Laurent
Job Details

The incumbent will be responsible for organizing product distribution activities throughout Quebec.  He/she will also play an administrative support role for the distribution team, for equipment maintenance follow-ups.

The schedule for this position is from Monday to Friday from 16:00h to 00:30h.

 

How you will make contributions that matter:

  • Coordinate delivery appointments for warehouse customers;
  • Track delivery costs;
  • Contribute to the development of delivery routes;
  • Prepare and follow up on fleet maintenance reports;
  • Ensure proper operation of temperature monitoring programs;
  • Ensure compliance with the Highway Traffic Act and regulations for heavy vehicles;
  • Ensure the application and compliance of transportation policies for our corporate fleet;
  • Work with the supervisor to optimize corporate routes;
  • Dispatch drivers for trips and follow up throughout the shift;

 

You are best suited for the role if you:

  • College diploma in logistics or equivalent experience;
  • 2 to 5 years of experience in a similar position;
  • Bilingualism (French and English) in speaking and writing is essential, the employee will be required to communicate and collaborate with colleagues and suppliers in English all across Canada;
  • Good knowledge of Microsoft Office;
  • High level of accuracy and organization in following up files;
  • Ability to process information quickly under tight deadlines;
  • Great customer service;

Dispatcher / Distribution coordinator

Saputo
Saint-Laurent - 25.16km
  Transportation & Logistics Full-time
The incumbent will be responsible for organizing product distribution activities throughout Quebec.  He/she will also play an administrative support role for the distribution team,...
Learn More
Mar 22nd, 2024 at 13:30

Sales Associate Part-time Job

Rogers

Sales & Retail   Saint-Laurent
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 


Schedule: Part time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Sales Associate

Rogers
Saint-Laurent - 25.16km
  Sales & Retail Part-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Mar 22nd, 2024 at 09:15

Coordinator, Human Resources Full-time Job

Coca-Cola Canada Bottling Limited

Human Resources   L'Assomption
Job Details

About This Opportunity

The Human Resources Coordinator role is critical to the success of our HR and Talent Acquisition Operations.  You will establish optimized operations & best practices to support our teams in Eastern Canada. 

If you’re interested in developing your career in Human Resources space and thrive in a fast-paced environment, this opportunity is for you!
 

Responsibilities

  • Work closely with local HR management team to proactively respond to any labour-related issues
  • Support the HRBP in the execution of the HR cycle with non-unionized employees and unionized employees
  • Provide TA operational/system support throughout the recruitment cycle: 
    •     Manage high volume hourly and salaried offer administration 
    •     Job posting management support, quality assurance & trouble shooting on internal and external job boards
    •     Support with interview coordination and scheduling (MS Outlook & MS Teams) 
    •     Support new hire set up & day 1 onboarding coordination
    •     Manage the talent acquisition inbox by responding to inquiries and escalating issues where needed
  • Ensure the hiring, development and engagement of a diverse employee base within the organization
  • Leverage tools, knowledge and information sources to identify business trends and ensure that appropriate solutions are put in place to support the business
  • Support TA reporting & distribution
  • Oversee communication standards, templates & systems emails 

Qualifications

  • Bachelors in Human Resources Management and/or Labour Relations
  • Solid critical thinking, agility and customer centric interpersonal skills
  • Bilingual in French and English is mandatory
  • Minimum 1 year of HR/Recruitment Coordination preferred
  • Proficient in MS Office suite - Microsoft Excel and PowerPoint presentations required
  • Previous SuccessFactors or large HR systems experience preferred


About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Coordinator, Human Resources

Coca-Cola Canada Bottling Limited
L'Assomption - 32.84km
  Human Resources Full-time
About This Opportunity The Human Resources Coordinator role is critical to the success of our HR and Talent Acquisition Operations.  You will establish optimized operations & b...
Learn More
Mar 22nd, 2024 at 09:08

Administrative Support Full-time Job

Air Canada

Administrative Jobs   Dorval
Job Details

Basic Function:

  • Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.  

Tasks / Responsibilities:

  • Create tables, graphs and prepare spreadsheets.
  • Sort and merge documents, reports, etc.
  • Research data and prepare reports
  • Edit and proofread
  • Work under pressure
  • Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
  • Receive, index and revise manuals or data
  • Prepare correspondence
  • Receive and direct all incoming calls
  • Provide assistance for outgoing calls, e.g. directory assistance, calling card
  • Refer external customers to appropriate areas, e.g. departments, employees
  • Assist other employees in the department
  • Arrange ground transportation for internal/external customers, e.g. taxis
  • Arrange travel and appointments
  • Liaise with internal/external customers
  • Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
  • Work with minimal or no supervision
  • Design, compose, format and produce correspondence, reports and documents using a variety of software applications
  • Prepare third party billings
  • Handle cash/cheques and related documentation
  • Verify and process invoices, claims and/or expenses
  • Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
  • Build, update and maintain schedules and staff rosters
  • Organize and prioritize workload to meet deadlines
  • Comply with Government Regulations, Company Policies, Collective Agreement and procedures
  • Administer Collective Agreements
  • Control distribution and maintain Company and technical publications
  • Maintain a high level of accuracy
  • Operate specific department/Company software programs
  • Develop and maintain schedules
  • Maintain confidentiality at all times
  • Maintain and develop accurate maintenance and/or technical records
  • Audit records
  • Monitor equalization of overtime
  • May be required to perform other related duties which do not affect the nature of the job

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level. 

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
  • Training and development tools to help unlock your full potential.

Qualifications

Education:

  • High School graduation

Skills / Knowledge:

  • Good interpersonal skills
  • Good communication skills, both written and verbal
  • Intermediate knowledge of Microsoft Office applications
  • Proficiency in spelling, punctuation and grammar
  • Knowledge of aircraft terminology
  • Aptitude for math
  • Aptitude for accuracy and detail

Experience:

  • Minimum 2 years office experience

Specific Requirements:

  • Some positions may require lifting and climbing
  • Some positions require licenses, e.g. Driver’s, MOT, AVOP etc
  • Some positions may require shift work and/or work staggered starting and stopping times
  • Some positions may be exposed to weather conditions
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements:

Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all its customers a positive and memorable travel experience

Diversity and Inclusion:

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Administrative Support

Air Canada
Dorval - 32.42km
  Administrative Jobs Full-time
  21.36
Basic Function: Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.   Tasks / Responsibilities: Create tables, graphs and prepar...
Learn More
Mar 20th, 2024 at 14:21

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