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What is the Opportunity?

RBC Wealth Management Canada is looking for a Business Application Specialist (BAS) to join the Training & Development department. The ideal candidate will play a key role in providing one-on-one and team training to RBC Dominion Securities and RBC Phillips, Hager and North branch teams. In helping them perform at their best, you will be essential in, delivering application-based training, sharing best practices and consistently supporting them with the tools and resources needed to increase efficiency and identify opportunities.

Alongside a diverse, nation-wide team, you will have the opportunity to build trust and rapport with branch teams across all of RBC Wealth Management Canada via training sessions, to help position Training & Development as a reliable partner to the field.

What will you do?

• Provide one-on-one and team training sessions in-person and virtually via the WebEx conferencing system.

• Train and coach learners on relevant tasks and business applications related to Account Administration, Portfolio Management, Trading, Client Relationship Management, Wealth Management and Business Development.

• Be a Subject Matter Expert in guiding learners on how to use business applications to the best of their ability.

• Spot opportunities and facilitate the sharing of best practices to help branch teams increase efficiency and scale their business

• Learn new applications along with their business relevance, strategy and benefits.

• Provide support for any future technology changes or releases as they occur.

• Deliver presentations to provide timely updates and support branch initiatives.

• Participate in various ‘special team’ initiatives or projects as they occur.

What do you need to succeed?

Must Have

• In-depth knowledge and understanding of the wealth management industry.

• In-branch Retail Brokerage experience with a strong understanding of business applications, processes, and tasks.

• Aptitude toward learning new software, ability to multitask and ability to demonstrate and present essential information in a concise way.

• Above average inter-personal skills, including the entrepreneurial perspectives of Investment Advisors and Investment Counsellors.

• Able to work from your home office, which is compliant with home office standards; and, able to travel locally and across Canada when required.

Nice to Have

• French language skills (speaking, reading and writing)

• Strong public speaker; comfortable and able to clearly facilitate and deliver a message to a moderate sized group of peers.

• Experience in a training or coaching capacity, along with a consulting and problem-solving skill set.

• Successful completion of the Canadian Securities Course (CSC) and Conducts and Practices Handbook (CPH).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program which include competitive compensation and flexible benefits

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to building close relationships with clients

The expected salary range for the above position is $50,000- $85,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.

This position may be eligible to receive a discretionary/variable incentive payment.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

·       Drives RBC’s high-performance culture

·       Enables collective achievement of our strategic goals

·       Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Multi-Level Communication, Professional Presentation, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

VANCOUVER

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-12-23

2025-03-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

As an Administrative Support Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Main Purpose and Function

Under direct supervision of the Superintendent, this position completes a variety of tasks which can include mowing, landscaping, line trimming, raking, edging, fertilizing, operating specific turf care equipment, and performing other related duties as assigned.

The successful candidate must be prepared to work in various golf course locations within the organization. The hours of work are typically at 5:00 AM and may include weekends and statutory holidays. This position may be for employment at any of our six golf course properties which include 3 Championship and 3 Pitch and Putt courses.

Qualifications

Education and Experience:

• Up to completion of high school.
• Experience in golf course maintenance or landscape maintenance. 
• An educational background in turf grass management/agronomy is an asset.
• Level I first aid is preferred.

Knowledge, Skills and Abilities:

• Considerable knowledge of the methods, practices, rules and safe operation of tools, materials and equipment used in golf maintenance operations.
• Knowledge of the game of golf and how the maintenance team contributes to the success of the operation.
• Ability to exercise considerable independence of judgement and action in the work.
• Ability to courteously answer questions and deal with the public.
• Aptitude in the operation and servicing of maintenance equipment and in the use of tools used in minor repair tasks.
• Sufficient physical strength, stamina and coordination to permit the performance of heavy manual outdoor work in all weather.

Driver License and Record Checks:

• A current and valid BC Driver’s License is required.
• The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 14 days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 14 days of this posting
• If you have less than five years driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 1004 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: April, 2025 

Positions available: Multiple Vacancies

Salary Information: Pay Grade GR-320: $35.23

Application Close: March 14, 2025

The scope of this position will be to supervise a time sensitive delivery operation.   This includes supervising day to day operations drivers, fleet & fleet maintenance, dispatch operations, reverse dock operations and on-site customer dock operations.  Ensure all operations remain compliant with the Safety and Compliance department. 

How You’ll Help: 

• Working with the Dedicated Leadership Team, ensure that, as the company grows, operations capabilities meet or exceed all customer and corporate requirements for unit cost, service quality and responsiveness. 
• Work closely with the Director Operations on operational plans, goals, and contributing to future innovations.
• Provide daily guidance to staff, to ensure alignment with operational and customer expectations.
• Develop a culture of safety, professionalism and service excellence in all areas of operations. Maintain policies and procedures to ensure compliance with Federal and Provincial transportation requirements.
• Ensure that all incidents (such as personal injuries; transportation collisions; spills etc) are promptly reported, documented, root causes identified and corrective/preventative measures implemented.
• Will be responsible for the dispatch function to ensure drivers are scheduled to meet company deliveries on time.
• Will manage the relationship with drivers, including, but not limited to driver schedules, equipment utilization, and driver contracts.
• Ensure that a preventative maintenance program is in place and effective.
• Provides mentoring and guidance to subordinates and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development program.
• Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
• Develop, implement and track on a monthly basis, an operational “dash board” for visual understanding of performance against plan elements.

Your Skills and Experience: 

• Transportation background in dispatch, dock supervision
• Equipment knowledge is an asset
• Safety training interest, knowledge and skills is an asset 
• Class 1 license preferred however not required
• Computer literate in Excel and Word,
• Must have a strong sense of urgency
• Must be able to work under a flexible work schedule 
• Must be a hands on operator, trainer, coach and mentor
• Must be able to build and maintain relationships
• Must be a self starter 
• Must be customer focused individual
• Must be willing to travel if required

Overview

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