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Serving on the front-lines, our Customer Success team assists PayMyTuition customers with our solutions and payment processes. These representatives are experienced communicators who enjoy solving problems and engaging with users.

Imagine a working environment where success is constantly in sight, where the desire to overperform and exceed expectations comes naturally; we at PayMyTuition promote this dedicated culture through developing solutions that are truly changing the game and building teams that are constantly building our client base.

PayMyTuition customers and users receive dedicated and individualized support through our diverse Customer Success team. Customer Success at PayMyTuition comes with strong product knowledge of the various solutions and technology offered, positive attitude through the thick and thin as well as strong communications across a number of mediums. Initially, members of the Customer Success team will receive a broad perspective of knowledge across the core products, which along with boosted communications skills, will result in assisting and aiding clients through many different issues and problems with ease.

Key Responsibilities and Duties:

Skills and Qualifications:

12/30/2024

Address:

4100 Gordon Baker Road

EDB Platform is searching for the right resource to join our Online Banking Technical Support (OBTS) Team!  You have mainframe experience, are detail oriented and willing to learn about the online world of core banking systems.

The Technical Operations Specialist is accountable for the analysis, application support and monitoring of the system health of Mech, CADS and other core banking systems used for Canadian Deposit processing.

Some Specific Functions of This Role:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.

• Detects system failures or issues so that defects may be discovered and corrected.

• Generates historical analysis of system health issues and maintains documentation of defects and resolutions.

• Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.

• Participate in discussions with development team regarding proposed solutions.

• Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.

• Provides on-call support an immediate response to production issues.

Qualifications:

• Experience in z/OS, MVS, TSO, ISPF and JCL is required

• Exposure to CICS, DB2, ESP and NETVIEW is preferrable

• Understanding of SDLC

• Strong analytical skills for complex problem solving

• Detail oriented with strong organizational skills

• Knowledge of the banking/financial industry is an asset

• University degree or college diploma in Computer Science or equivalent

Skills:

• Good collaboration and multi-tasking capabilities

• Strong team collaboration and communication skills

• Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs

• Excellent oral and written communication skills

• Ability to learn new skills in dynamic, high-pressure environment

• Willingness to be on-call and provide 24/7 support

$60,000.00 - $111,700.00

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 764 Yonge St. (5375), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 313604

The Administrative Assistant 1 for Toronto Emergency Management will report to the Executive Director and will play a critical role on the team providing senior level administrative support, advice and guidance on key initiatives, policies and organization within the division.

Major Responsibilities:

• Provides senior level administrative support, advice and guidance on key initiatives and policies.
• Reviews and directs incoming correspondence, phone calls, and initiates responses; prepares correspondences and presentation materials.
• Co-ordinates daily administrative operation by organizing workload priorities, including managing and scheduling daily appointments and activities; arranging meetings and business travel and organizing the daily schedule around urgent requests from the Mayor's office, city councillors, and the City Manager as well as department staff.
• Provides effective work direction, training and guidance and acts as a resource to support staff; may direct and train, on a daily basis, clerical support services on divisional processes and procedures.
• Co-ordinates the development and implementation of administrative standards and procedures for the division.
• Receives and provides initial response including initial data collection related to telephone calls and correspondence from clients and staff and refers for appropriate action.
• Addresses and resolves concerns from distressed clients seeking solutions to their issues.
• Prepares and processes documents of a confidential labour relations nature, such as notes regarding disciplinary action, documents pertaining to grievances and arbitrations, letters of discipline, contingency planning, restructuring and downsizing initiatives, position termination; may attend and take minutes at grievance hearings.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation.
• Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures; applies and checks layout and formatting guidelines.
• Proof-reads own and other's material.
• Monitors all key reports required for committees and council and ensures deadlines are met.
• Reviews council and standing committee agendas and reports, flagging items that will impact on operations and identifies issues and initiates responses.
• Organizes and maintains up-to-date manuals, such as Council and corporate administrative policies and guidelines.
• Participates in the development of communication strategies and prepares and co-ordinates communications material within the department/division including newsletters, bulletins and flyers.
• Co-ordinates and maintains the records management system.
• Handles, prioritizes and/or redirects inquiries and/or provides information and guidance to staff, Mayor's office and councillors, clients, the public, the media, agencies, union representatives and other levels of government, utilizing specialized knowledge of corporate policies, regulations, protocols.
• Performs highly independent, specialized administrative tasks, including, preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Administers, prepares, processes and composes documents, routine reports, statistical summaries and reports requiring considerable judgement in the interpretation and application of regulations and practices.
• Prepares complex calculations and analysis of data, monitors expenses and participates in compiling data for forecasting and budgeting.
• Operates computers utilizing and manipulating a variety of desktop applications and corporate systems.
• Attends various meetings, events, hearings in support of the Division Head.
• Co-ordinates meetings, special events, schedules, workshops, grievances, labour-management meetings, food services, printing of conference materials, registration. Takes/transcribes minutes and follows-up taking action when necessary.
• Maintains petty cash.
• Monitors, tracks and reports attendance management.
• Maintains a continuous awareness of corporate and departmental administrative systems and procedures, organizational structure and major activities in order to provide effective administrative assistance.

Key Qualifications:

1. Post-secondary degree or diploma in a relevant discipline or the approved equivalent combination of education and/or related experience.
2. Considerable experience providing administrative support to senior management, including handling a broad range of administrative matters, standard office practices and procedures.
3. Considerable experience in the preparation and drafting of standard correspondence and reports, editing the layout and formatting of complex reports, presentations, correspondence, charts, tables and statements to senior and executive management.
4. Extensive experience preparing agendas, taking minutes at meetings and identifying items for follow up.
5. Considerable experience annotating and/or summarizing complex data, reports, briefing notes and/or committee/council reports.
6. Ability to utilize a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, Outlook, etc.).
7. Exposure to municipal operations that may also include but not limited to knowledge of legislation, bylaws, policies related to municipal operations.
8. Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision in a politically sensitive environment, using sound judgement and discretion including handling of confidential materials and information.
9. Ability to implement effective administrative work procedures and maintain an organized office in a fast-paced and complex executive office.
10. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with minimal supervision, assess situations to determine importance, urgency and risks and make clear decisions or deal with conflicting priorities and work demands.
11. Highly developed customer service and interpersonal skills. Ability to deliver excellent customer service at all levels and with external partners and stakeholders.
12. Excellent oral and written communication skills.
13. Must be resourceful, adaptable and possess a high degree of initiative.
14. Ability to research and prepare information in a timely manner.
15. Ability to work beyond normal business hours and flexible hours including weekends and evenings when necessary.
16. Ability to provide work direction to other support staff.
17. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

In this position, you will work a rotating shift and schedule; you will spend 2 weeks on days (6 AM to 2 PM), 2 weeks on afternoons (2 PM to 10 PM), and 2 week on nights (10 PM to 6 AM). Hourly rate of $43.91/hr. (with a 90 working days probation period) in an unionized environment.

The Responsibilities: 

• General Industrial electrical plant maintenance
• Complete work orders as requested on all plant electrical equipment
• Perform common electrical installations and modifications including conduit bending, cable install, electrical equipment mounting, industrial automation system installation, and lighting system repair/installation
• Read and interpret electrical drawings, maintenance manuals, ladder diagrams, troubleshooting guides, PLC ladder and sequential function charts, control loop diagrams, process and instrumentation diagrams, and PM manuals
• Test, troubleshoot, adjust, and repair analog components, digital and logic circuits, microprocessor-controlled devices, programmable logic and automation controllers, electronic process measurement systems, and electronic controllers
• Effective and safe use of electrical test and recording equipment
• Troubleshoot electrical, electronic, mechanical, pneumatic, hydraulic, digital and analog control equipment/systems
• Generate accurate and effective maintenance records, status reports, data, and maintenance logs
• Assist in the design of basic electrical control systems including providing installation checks on design and report potential problems to the engineering department

TheOtherQualifications: 

• Must have, at minimum, a high school diploma
• You are able to work rotating shifts (Day, Evening, Night, and Weekends)
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities 
• Youbuild relationships and collaborate to get to the desired outcome 
• Youtake accountability forresults– acting withintegrityandhonoringcommitments 

• You have a thirst for learning – you are always looking for ways to learn and help one another grow 
• You exhibitour core values 
• General PC troubleshooting and repair knowledge, including MS Windows software & common PC components
• Rockwell Automation hardware and software experience, including PLC-5 and Logix PLC/PAC platforms
• General instrumentation knowledge and experience
• Batch processing experience, specifically in S88/S95 based batch control systems
• Brewing or packaging background is preferred
• Ability to communicate effectively both orally and in writing
• As a part of the recruitment process, the candidates will be required to provide consent to complete a criminal background check

Work Perks that You Need to Know About: 

• We care about our People and Planetand have challenged ourselves with stretch goals aroundourkey priorities 
• Wecare about our communities, andplay our part to make a difference – from charitable donations to hitting the streets together to build parks,giving back to the community is part of our culture and who we are 
• Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 

• Ability to grow and develop your career centered around our First Choice Learning opportunities 
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, generous paid time off plans,an engaging Wellness Program,andan Employee Assistance Program (EAP) with amazingresources 
• Access to cool brand clothing and swag, top eventsand, of course...free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Non Management 
Job Status: Regular - Full Time 
Job Location: Canada : Ontario : Toronto 
Work Arrangement: Hybrid
Application Deadline: 10/18/2024 

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

GBME is searching for Java Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms. The role focuses mainly on backend development using Java / Spring Boot / RESTful API with potential opportunities for front end development. (Approx. 70/30 split)

The successful candidate will have a strong technical and engineering mindset.  You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME. 

Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you!  In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.

Is this role right for you? In this role you will:

• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
• Partner with Architecture on the design and integration
• Deliver and enhance new and current solutions and applications
• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
• Design, deliver and implement a database schema
• Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
• Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code
• Support the solution in production (as needed)
• Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
• Effectively communicate with technical and non-technical audiences
• Able to work with and refactor legacy code (as needed).
• Coach and train end users (as needed). 
• Participate and run SCRUM Meetings (as needed).

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 4+ years of recent experience in backend development (Specifically Java / SpringBoot )
• 4+ years of recent experience working with Python
• 4+ years of recent experience in Microservices and API development in an enterprise environment
• Working experience of database and SQL (e.g., Postgres, MSSQL, Oracle)
• Working experience with Shell scripting in Unix/Linux environments
• Working experience in an Agile environment, with experience and understanding of Test-Driven Development methodology
• Bachelor’s degree in computer science, Engineering or relevant experience.
• Capital Markets experience (Understanding of Front, Middle and Back office operations)
• Experience with Messaging Frameworks; IBM MQ/ Kafka/ Redis
• Experience working with real-time, high availability and low latency systems 
• Experience in Java multi-threaded applications
• Working experience with containerized systems in public cloud (Azure or GKE/GCP)
• Familiarity (understanding) with front-end technologies (e.g., Angular, React, JavaScript, HTML, CSS) 
• Excellent communication and presentation skills.
• Work as a contributing member of a team.
• Values quality, while still managing expectations and deliverables.
• Open to ideas and gives and receives feedback well. 
• Wants to understand financial market.
   

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Remote-friendly work environment will provide you with the flexibility to perform at your best. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Overview

Overview