All jobs within 50 km around Caledon

Major Responsibilities:

• Performs analysis of enterprise software, hardware and transmission facility using diagnostic tools to ensure the optimum operation and maintenance of technology solutions.
• Ensures pro-active action is taken for the operation, installation and support of the enterprise systems and solutions.
• Provides assistance and technical support in the planning, assessment, design, construction and implementation of upgrades to the existing systems and enhancements/additions of future enterprise technologies.
• Conducts research and evaluations of enterprise hardware/software solutions and makes recommendations.
• Maintains security on all enterprise server hardware, software and network, including set up, revision and cancellation of securities.
• Monitors enterprise systems, products and network usage, performance and capacity. Performs trend analysis for system improvements.
• Performs enterprise-wide user accounts administration including addition, deletion and change of user accounts according to approved policy, standards and procedures.
• Responds to user inquiries, investigates and analyzes problems and develops solutions and/or action plans.
• Conducts, updates and improves reviews of documentation, manuals, standards and procedures.

     Key Qualifications:

1. Extensive experience working with Oracle, SQL Server and PostgreSQL RDBMS products & its tools, including Oracle Enterprise Manager, Oracle RMAN, OID, Oracle APEX & Warehouse Builder, Enterprise Manager.
2. Considerable experience with database high availability and disaster recovery solutions, including Oracle Real Application Cluster, Data Guard, SQL clustering, replication and always-on availability groups.
3. Experience in installing, configuring and supporting Oracle and PostgreSQL in Linux along with SQL Server on Windows.
4. Experience in implementing backup and recovery solutions as per applications requirements along with disaster recovery solutions.
5. Experience in implementing security standards and applying patches and upgrades for Oracle, SQL Server and PostgreSQL.

     You Must Also Have:

• Ability to perform enterprise software, hardware and transmission facility analysis using diagnostic tools to ensure the optimum operation and maintenance of technology solutions.
• Ability to troubleshoot and investigate performance related issues and provide recommendations to achieve optimal execution.
• Ability to suggest and implement security solutions and strategies in line with set standards and guidelines.
• Ability to proactively think and plan for the operation, installation and support of the enterprise systems and solutions.
• Knowledge of installing, configuring, administrating, maintaining and upgrading Relational Database Management System (RDBMS) and companion products & tools.
• Effective coordination and communication in providing assistance and technical support in the planning, assessment, design, construction and implementation of upgrades to the existing systems and enhancements or additions of future enterprise technologies.
• Excellent verbal and written communication skills, with the ability to communicate detailed technical information clearly and effectively to a variety of audiences.
• Knowledge of enterprise hardware and software solutions.
• Ability to conduct, update and improve reviews of documentation, manuals, standards and procedures.

Under the general supervision and direction of Corporate Security Management, you will be responsible for carrying out security duties as a front-line Security Guard (Part Time) for the City of Toronto's Corporate Security Section, at various City owned and/or operated facilities, in order to protect life, City assets and facilities.

Major Responsibilities:

• Provides security services to City owned and/or operated properties through the operation of various security systems and patrolling, including responding and effectively handling emergency and non-emergency, security and law enforcement calls, maintaining the utmost confidentiality at all times
• Monitors and patrols assigned areas of City owned and/or operated properties and the surrounding grounds through physical patrols and by monitoring various security systems Observes, investigates, and acts on possible breaches of security, criminal code violations, fire and safety hazards, illegal entry, theft, and malfunction or interruption of utilities, machinery or equipment
• Responds to public inquiries and represents the City of Toronto Corporate Security Division by promoting security services that contribute positively to the results of the division, and corporate vision
• Conducts security audits and assessments providing advice to enhance physical security. Informs the designated authorities in the event of security, fire or health emergencies. Activates fire alarm and safety systems and assists in evacuation procedures. Escorts designated authorities, police, fire and EMS personnel to emergency locations. Provides security for visiting dignitaries, protocol functions, demonstrations, labour disruptions, council meetings and special events
• Conducts open-up and facility lock-down and security testing
• Screens unauthorized persons/staff and may be required to escort and/or physically remove offenders and trespassers from City owned/operated properties. Legally arrests individuals as required and surrenders them to Police as soon as possible
• Responds to security and fire alarms in City vehicle and performs proactive patrols at City owned or operated sites
• Responds to public inquiries and performs guarded tours along designated routes; records same. Assists in the movement of visitors, employees and dignitaries

• Records and maintains log books of daily activities, unusual or special occurrences, and issuance of equipment
• Receives and records complaints, conducts investigations, prepares incidents reports and conducts follow up investigations
• Conducts investigations and testifies at court proceedings as required
• Assigns daily pass and /or temporary cards. Provides access to authorized visitors i.e. contractors, guests
• Administers basic first aid and emergency CPR operating automated external defibrillator Assists Supervisors in the development of site specific policies and procedures to provide and enhance Security at City facilities
• Enforces bylaws and various Acts, Codes and City policies such as the Trespass to Property Act and the Criminal Code of Canada
• Resolves conflict situations including staff and general public complaints and disputes. Maintains current knowledge of required legislation, resources, and City policies and procedures
• Complies with all applicable requirements contained in the Private Security and Investigative Service Act

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Experience providing facility security including the use of security systems and key systems.
2. Post-secondary education in a discipline pertinent to the job function or the approved equivalent combination of education and experience.
3. Possession of and the ability to maintain a valid Security Guard License in accordance with the Ontario Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34.
4. Possession of and the ability to maintain a valid certificate in Standard First Aid and CPR level 'C' and be certified to use an Automated External Defibrillator (AED).
5. Possession of and the ability to maintain a valid Province of Ontario, Class "G" Driver's License and obtain a City's Driver's Permit is an asset.
6. Strong knowledge of legislative policies such as the Criminal Code, Trespass to Property Act and WHMIS.
7. Knowledge of relevant Security policies such as patrolling and emergency response, Private Security and Investigative Services Act.
8. Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making and situational assessment.
9. Excellent verbal and written communication skills with the ability to respond to staff and public in a courteous and effective manner.
10. Ability to prepare and maintain clear, concise, and legible security reports and detailed records.
11. Demonstrated experience working with a computer and the ability to utilize a variety of software, e.g. Microsoft Word and Excel, mainframe systems, divisional databases, etc.
12. Ability to compile accurate information and prepare effective reports and correspondence using a computer.
13. Ability to operate and monitor computerized security equipment.
14. Ability to work rotating shifts, weekends, and holidays.

1. Ability to use various tools and equipment related to the role including Personal Protective Equipment (PPE) i.e. baton, ballistic resistive vest, handcuffs, two-way radios, etc.
2. Ability to pass a thorough medical and physical examination.
3. Ability to successfully complete mandatory training and recertification as required by Corporate Security including, but not limited to, City of Toronto Use of Force and Foundational certification, management of resistive behaviour and de-escalation training, defensive tactics, handcuffing and baton use, Standard First Aid, CPR level 'C' and AED, WHMIS and other position related training.
4. Ability to comply with the Corporate Security Scheduling Policy.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset, training will be provided
Equipment and Machinery Experience: Bobcats, Reciprocating saws, Circular saws, Concrete saws, Drills, Sledgehammer
Weight Handling: Up to 23 kg (50 lbs)
Own Tools/Equipment: Steel-toed safety boots

Location: 20 Milvan Drive Unit # 8, North York, ON, M9L 1Z3
Shifts: Day, Evening, Weekend, Early Morning, Morning
Work Site Environment: Outdoors, Dusty
Work Setting: Various locations
Transportation/Travel Information: Own transportation, Valid driver’s license, Public transportation is available

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and work with tight deadlines
• The candidate should be able to perform repetitive tasks and handle heavy loads
• The candidate should be physically demanding and work with manual dexterity

Other Requirements:

• The candidate should be able to work with being focused on the client and have an efficient interpersonal skills
• The candidate should be able to work in a flexible environment and be someone who can be relied on
• The candidate should be a team player

Responsibilities:

• The candidate should be able to load, unload and transport construction materials also erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
• The candidate should be able to mix, pour and spread materials also assist heavy equipment operators
• The candidate should be able to assist in framing houses, erecting walls and building roofs also level earth to fine grade specifications
• The candidate should be able to pave and rake asphalt also clean and pile salvaged materials
• The candidate should be able to clean up chemical spills and other contaminants also remove rubble and other debris at construction sites
• The candidate should be able to tend or feed machines or equipment used in construction also direct traffic at or near construction sites

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years

Location: Russell, ON
Shifts: Day, Evening, Weekend, and Morning
Supervision: Candidates should be able to supervise 1 to 2 people

Physical Requirements:

• The candidate should be able to work in a fast-paced environment
• The candidate should be a combination of sitting, standing, walking
• The candidate should be able to work under pressure

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should have an effective interpersonal skills
• The candidate should have an excellent oral communication
• The candidate should be able to work in a flexible environment
• The candidate should be a team player

Responsibilities:

• • The candidate should be able to establish methods to meet work schedules
  • The candidate should be able to supervise and co-ordinate activities of staff who prepare and portion food
  • The candidate should be able to train staff in job duties, sanitation and safety procedures
  • The candidate should be able to estimate and order ingredients and supplies

• The candidate should be able to hire food service staff
• The candidate should be able to ensure food service and quality control
• The candidate should be able to address customers’ complaints or concerns
• The candidate should be able to maintain records of stock, repairs, sales and wastage
• The candidate should be able to prepare and submit reports
• The candidate should be able to prepare food order summaries for chef
• The candidate should be able to must have knowledge of the establishment’s culinary genres
• The candidate should be able to supervise and check assembly of trays
• The candidate should be able to Establish work schedules

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

As a Technical Lead, you will be joining one of our teams, expanding our banking platform. You will be contributing to the development of world-class digital products and experiences touching millions of Tangerine customers every day. We are looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive and who are ready to roll up their sleeves in a collaborative and productive environment to get things done. By joining our team, you will make an impact on our customers and the banking industry.
 

Is this role right for you? In this role you will:

• You dream in code and spend your free time tinkering with new technologies or building apps on the side

• Interested in the impact that financial services technology can have on people’s everyday lives

• Experienced in user-centered design 

• Eager to mentor, teach and share 

• Continuous integration and deployment makes you giddy

• Knowledge of the latest and greatest approaches to Agile Technical Practices

• You enjoy collaborating and working alongside people with different skillsets

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University Degree – Computer Science
• You have 7 years or more of software development experience, (conceptualization, design, development and debugging) with 2 years as a technical lead providing hands-on architectural design for software applications.
• Java, J2EE
• Spring Boot (Micro Services)
• Web Services (REST & SOAP)
• Java Script, Junit, HTML, XSL, XML, Angular 2+
• Cloud development, Site Reliability Engineering

• Expertise with design patterns such as MVVM, MVC, Clean Architecture

• You have experience with unit-testing, code for robustness, usability and improving application performance

• Solid understanding of developing large-scale software applications, considering security and scalability requirements

• You have a proficient understanding of code versioning tools, such as GIT

• Strong command in Computer Science concepts (SOLID, etc.)

• Experience in integrating Third Party libraries and SDKs

• Experience building applications that consume web services and HTTP REST interaction with JSON

• Strong problem solving abilities

• Evaluate new technologies and participate in the continuous improvement of applications and systems

• You’re passionate about well-designed products and not afraid to sit with our Design Team to prototype, wireframe, and white-board your ideas 

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

#TangerineAgileSquad

As a Senior Fullstack Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Node.js, React.js, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

Is this role right for you? In this role you will:

• You will be providing technical direction with team input and feedback
• You will be assisting in developing coding standards and testing approaches
• You will be collaborating with the Architect (if applicable) to realize technical vision and direction
• You will be considered an expert in a major application and/or technical domains, and is highly regarded for their technical competence.
• You will be providing expert advice and counsel to key stakeholders on development project teams on complex issues related to “area of specialty”
• You will be providing reviews of solution designs and related code
• You will be proficient in security scanning and implementing best practices to resolve security issues
• You will mentor and help team members in technical knowledge and best coding practices

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 6+ years of work experience as a React.js and Node.js developer. You have experience building scalable, enterprise level technology stacks with Javascript but ideally with a broad set of tools
• You have extensive experience working with NoSQL databases such as Redis, MongoDB
• You have experience with container orchestration technology, like Cloud Foundry or Kubernetes.
• You have experience working on projects that involve Application Security like oAuth2 and/or SSO
• You have experience with Continuous Integration/Continuous Deployment (CI/CD)
• You have experience with REST API design
• You have worked on productionizing NodeJS servers
• You have knowledge in Object Oriented and Functional Design
• You have experience with at least one modern JS framework, preferably React
• You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
• You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level.
• You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team
• You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Reporting to the Senior Manager Development, the Mainframe COBOL Developer will lead multiple development projects and be responsible for supporting application solutions for Canadian business line. The successful candidate will be partnering with multiple teams in delivering requirements for core regulatory and compliance platforms. To join our team you must be proactive, creative, demonstrate initiative, have an eagerness to learn and thrive on challenge.

Is this role right for you? In this role you will:

• Act as an expert technical resource for problem analysis and solution implementation
• Support applications, evaluate problems, identify actions to be taken and recommend/implement solutions. Understand and work in accordance with Bank application architectural guidelines.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Interact with business clients to help resolve and explain system questions and issues.
• Work closely with all team members and deal effectively with external vendors, Business partners, Internal stakeholders and Management    
• Provide analysis and coding support for host applications and infrastructure implementations
• Must be fluent in English, oral and written, with excellent interpersonal, communication and negotiation skills to understand, document and share key system information with their colleagues, support groups, other technical staff, business partners and management.
• Takes accountability for results and exhibits a “can do attitude”.
• Self-starter with a desire to learn and contribute.
• Has an appetite to continuously evolve and improve, to tackle difficult problems and seek/give constant feedback.
• Embraces change and sees it as an essential driver to solve complex issues.
• Demonstrates flexibility and can move forward without having all the answers.
• Consistently seeks to understand, meet, and deliver on customers’ expectations.
• Act as a mentor to junior developers on design, development, delivery, operations, and overall development best practices within the bank and industry.
• Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plan, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide ongoing support on the production processing functionality
• Requires to be on pager rotation for 24x7  for application support (overnight batch)
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a high-performance environment and contributes to an inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of experience in mainframe development complex programs using Cobol, JCL, IMS DB/DC, DB2, Netron, VSAM, CICS, CA7, SAS, SDSF.
• Experience with Security and environment control systems (Endevor, ACF2), Problem Analysis (Fault Analyzer) , Database Management (e.g. IMS, DB2, VSAM)
• Experience in Utilities and productivity tools (e.g. MVS/TSO, UCANDU, ACR, COMPAREX, SYNCSORT, IDCAMS, CRF, File Manager and etc.) an asset
• Experience working in an agile environment and SDLC methodology
• Understanding of File Transfer protocols and processes ie. FTP, SFTP, PGP Encryption
• Strong knowledge of DB2 database, z/OS Debugger, DFSORT, JCL and COBOL
• Understanding mainframe integration for ETL processing
• Experience and knowledge of DevOps
• Experience and knowledge of Assembly programming language an asset.
• Experience and knowledge of web services and APIs an asset
• Experience and knowledge of web and cloud (Azure) technologies an asset
• Prior experience in production support
• Fluent in English, oral and written
• Undergraduate Degree in Computer Science, Computer Engineering, or technical equivalent
• An understanding of current IT practices and systems development techniques
• Familiarity with data integration and data streaming, WebSphere MQ and Communication Networks
• Familiarity with event driven programming concepts
• Exposure to Data Modelling and Data Architecture
• 2-3 years experience support on UNIX RHEL 8.x

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

We are looking for a talented and passionate team-player to join the Mydoh team as a Senior Bilingual Customer Support Specialist. Your goal will be to provide exceptional support to our English and French speaking families across Canada.

In this role, you will provide the voice of the customer to the team, while helping users with their day to day questions. You will bring an entrepreneurial mindset and energy to working with customers to ensure satisfaction, and act as an escalation point for support issues.

RBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next. Our four pillars – Banking, Capital, Platform, and Ventures – combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation. Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong. We’re currently looking for ambitious trailblazers and curious minds who want to help grow the next generation of Canadian tech companies. If that’s you, we can’t wait to connect.

What is the opportunity?

We are looking for a talented and passionate team-player to join the Mydoh team as a Senior BilingualCustomer Support Specialist. Your goal will be to provide exceptional support to our English and French speaking families across Canada. 

In this role, you will provide the voice of the customer to the team, while helping users with their day to day questions. You will bring an entrepreneurial mindset and energy to working with customers to ensure satisfaction, and act as an escalation point for support issues. 

What will you do?

• Proactively engage with customers through various communication channels to deliver an outstanding customer service experience, making every client interaction an exceptional one

• Provide an invaluable customer experience by understanding customers’ immediate and future needs and providing timely resolutions

• Translate copy from English to French

• Contribute to team results by supporting all colleagues to be successful in meeting customer needs

• Maintain high levels of customer engagement and satisfaction 

• Serve as an escalation point to handle and advise on complex support issues  

What do you need to succeed?

Must-have

• Exceptional customer service capability and confidence in engaging customers across multiple channels (i.e. phone, email, live chat, etc.) using a friendly, positive and professional tone

• The ability to communicate flawlessly in English and French with customers (both through written and verbal communication)

• A drive to provide exceptional customer service

• Proven ability to prioritize, and multi-task in a fast-paced environment

• An ability to think in action, problem solve, and collaborate closely with colleagues

• A strong desire and willingness to learn and apply learnings

Nice-to-have

• Experience working in a start-up environment

• Previous experience working in a Contact/Call Centre for a financial institution and/or service industry

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-POST
RBCX

VSCUSTOMERSUCCESS

Job Skills

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTO

TORONTO

Canada

37.5

Full time

Personal and Commercial Banking

Regular

Salaried

2024-02-16

2024-03-01

What is the opportunity?

As part of the RBC Global Asset Management (GAM) Application Resiliency team, you will be responsible for the upkeep of all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical and the business teams in the group.

Are you fueled by the thrill of technology resilience? Does the idea of solving complex puzzles using massive-scale data in real-time ignite your curiosity? Look no further! We’re on the hunt for an experienced Production Support Specialist who embodies these qualities and more.

What You’ll Do:

• Perform stakeholder analysis to identify impacted or influencing groups and stakeholder requirements and responsibilities.

• You will look for areas of improvement in monitoring application stability.

• You will communicate the overall status with the line of business and management.

• Gather and analyze metrics from applications and infrastructure to assist in performance tuning and fault finding.

• Develop plans and accurate estimates for completion of requirements, continuously improving the detail and accuracy of estimates.

• Facilitate collaborative sessions with extensive and diverse business stakeholder groups to drive requirements discovery, analysis, and review

• Provide facilitation services to business stakeholders, including partnering with third-party vendors and assisting in evaluating third-party vendor solutions and requirements.

• Prepare, review and support requirement validation and sign off utilizing various facilitation and communication techniques.

• Act as a liaison between technical, operations, and business stakeholders to resolve planning and implementation issues as well as operational support issues

• Act as a project manager and work with technical and operational SMEs to develop test and implementation plans, overseeing implementations, including user acceptance testing and any modification; may also lead to low-complexity projects end-to-end.

What do you need to succeed?

Must-have.

• 5+ years of Financial Industry experience, asset management preferred

• 3+ years of related work experience as a Technical Systems Analyst or Business Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects

• Knowledge and experience supporting .Net, Java applications in traditional and modern containerized applications.

• Understanding of best practices in security.

• Key Behaviours: Leadership, Entrepreneurial mindset, Solution-focused mindset.

• Key Capabilities: Analytical Thinking, Design Thinking, Communication, Stakeholder Engagement, Business knowledge, Business Analysis Concepts & Technologies

Nice-to-have

• Previous infrastructure migration experience is a plus

• Knowledge of or experience in asset management is a plus.

What is in it for you?

• Dynamic Environment: Our tech playground is buzzing with excitement. You’ll thrive in an environment that encourages creativity and growth.

• Impactful Work: Your contributions matter! You’ll directly influence our technology’s resilience and efficiency.

• Team Spirit: Expect high-fives (virtual or in-person) and celebrations when we conquer milestones!

Job Skills

Agile Methodology, Computer Operations, Customer Service, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Contract (Fixed Term)

Salaried

2024-02-16

2024-03-09

What is the Opportunity?

As part of the Cloud & Transformation Team, your role is to support the Cloud Program in the compliance and risk management areas. You will partner and collaborate with all Cloud Stakeholders including but not limited to Cloud and business partners. You will be responsible for creating and maintaining risk dashboards, own the issue management and the KPI/KRI inventory processes for the Cloud Program. This role requires project management, building relationships, facilitation and coordination with business partners, vendors, cloud service providers, external/internal auditors and key stakeholders across the enterprise. The incumbent should have strong sense of accountability and ownership of work.

What Will You Do?

Risk Management:

• Risk management: Open, Close, extend, accept, risk assess and socialize risk findings. On-going risk tracking of Cloud items.

• Facilitating Risk meetings with public and private cloud teams. Key role in the coordination/facilitation of controls workshops with internal/external stakeholders in managing the in-scope applications.  This includes weekly/monthly onboarding meetings to discuss in/out of scope applications with internal auditors, application custodians and business owners.

• Reviewing Risk log for existing findings, review findings and follow up with approvers for acceptance. Meeting Platform leads to understand; reasons for exemption and what controls they are failing

• Review Platform Scorecards and update Archer if and when needed. Maintain Central Risk Repository for Cloud Technology. Accountability for maintaining Cloud Platform risk profile for different patterns offered in the Cloud program.

Vendor Management:

• Support your colleagues in executing and following up on third party controls required for the CSPs.

• Participate, lead discussions, negotiate Business Continuity Management, Business Impact Assessment and Exit Strategy

Audit engagements (internal/external):

• Consult in T&O compliance/audit standards for assessing impact to T&O. Stay up to date on changing regulatory standards for external reporting that impact T&O.

• Manage the successful completion of SOX audit & identify & implement proceses to support reduction in time spent during an audit.

• Maintain a backlog of Questions & Answers and produce and report on insights based on the audits conducted to drive key actions to support the overall healthiness of the Cloud Risk Profile.

• Manage the remediation efforts for gaps raised by third parties and ensure that remediation is completed timely and effectively. Provide consultation services on remediation paths and accountable for closure package preparation.

Risk Transformation:

• Work with key partners in the cloud program to identify and implement ideas that will support more efficient and timely risk management practices, including transforming the issue management process.

• Create and deliver a risk training program curriculum for the Cloud Program.

Documentation

What Do You Need To Succeed?

 Must have:

• 7+ years in the IT, assurance, or financial services industry; external audit experience is a plus.

• Strong knowledge of IT risk & compliance management practices & vendor management

• Maturity level and skill/judgment to be able to deal effectively with sr. management within RBC and operational risk groups throughout the organization

• Excellent communication (verbal & written) skills, including strong appreciation of relationship management & attention to detail.

• Able to work independently and deliver on responsibilities with minimal supervision.

• Sound problem solving, analytical (including qualitative analysis), research, and quantitative skills

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

• Ability to facilitate between and influence key decision make

• Preferred: CISSP, CCSP / CCSK / AWS, Azure or GCP technical certifications

Nice-to-have:

• Experience in a matrix environment, such as a large Financial Institutions

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid

#LI-POST

#TEHCPJ

Job Skills

Business Continuity Management (BCM), Business Continuity Planning (BCP), Business Impact Assessments, Cloud Computing, Compliance Risk Management, Identifying Risks, Impact Analysis, Impact Evaluation

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

Technology and Operations

Regular

Salaried

2024-02-16

2024-03-01

The Senior Manager – Third Party Risk Management plays a key role in assisting the overall success of Global Third-Party Risk Management (TPRM) within Scotiabank’s global enterprise. This contract position focuses on enhancing end-to-end process efficiency through continuous improvement efforts. The Senior Manager will be liable for the creation, and implementation of initiatives aimed at process optimization, gap closure, and guideline simplification. This role involves working collaboratively with stakeholders and partners across the Bank’s global footprint.

Is this role right for you? In this role you, will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Upholds strong risk management principles; ensures enhancements to processes and workflows continue to follow to risk appetite, audit expectations, and global regulatory obligations. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Anchors process optimization directions on critical thinking, ensuring improvements are confirmed with sound data and analysis.  Brings business and technical experience to drive high quality outputs for process mapping, operating procedures.

• Act as a key contributor to identify opportunities for TPRM process improvement, workflow streamlining, or remediation, and works collaboratively with partners in Control Functions, Risk Advisors, local TPRM 2nd line in countries, TPRM Operations, TPRM Governance, Contract Owners, Internal Controls, GPS, Audit and other stakeholders to create and successfully implement scalable solutions, enterprise-wide.

• Directly contributes to the development, writing, and/or validation of Operating Procedures to assist process changes.

• Acts as a subject matter expert regarding operational enhancements, process streamlining initiatives, and operating model modifications, and participates as, required, to assist Audit and regulatory reviews, system and reporting enhancements, and other requests as appropriate.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• 5+ years established governance, risk management, process engineering and/or vendor management experience in Financial Services industry.

• Undergraduate degree in Business, Finance, Engineering; MBA or other Graduate Program in related discipline would be an asset.

• Experience in leading dynamic and multifaceted projects across multiple business lines.

• Excellent analytical, problem-solving, negotiation & problem resolution skills.

• Strong judicious thinking and influencing with excellent communication skills both written and oral. Significant reliance is placed on the incumbent to socialize to all stakeholders effectively and constructively. 

• The Bank’s global operations are rapidly developing with high rate of change and evolving standards and leading practices; therefore, the incumbent is required to maintain a current awareness of regulatory and best practice developments related to Third-Party Risk.

What’s in it for you?

• The opportunity to join a forward-thinking team surrounded by collaborative and innovative teammates.

• The opportunity to expand your network with stakeholders, including Sr. Executives, across the Bank’s business lines, and various other areas within GRM.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.