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The Logistics Coordinator is responsible for managing the flow of International and Transborder shipping processes from origin to domestic Distribution Centre's with a primary focus on CTC’s Sport Chek banner.  This includes such things as overseas freight bookings and payments, ensuring product flows on time, communicating exceptions internally, working with suppliers and manufacturers to ensure accurate documentation and on time delivery. You will also work closely with CTC’s external third party transload providers and ocean carrier service providers for the Asia Pacific and the European trade lanes as well as internal CTC supply chain teams such as Offshore Logistics, Drayage Operations, and all Distribution Centers. This is a pivotal role in managing CTC’s offshore product flow and ensuring a strong instock position in stores.

• Create weekly & daily plans based off vessel arrival schedules; manage changes and determine action plans based on product arrival requirements.

• Collaborate with internal teams, overseas offices and third-party providers such as (i.e. freight forwarders) on issues, shipment routing, and consolidation opportunities.

• Review daily reporting on offshore POs for business insights, status updates, and take action on any issues

• Nominate air and trucking carriers; coordinate pickup & delivery

• Track and monitor product flow for all international shipments: overseas ocean, air and cross-border over the road or intermodal shipments

• Coordinate with internal buying groups on the status of their shipments and initiate expediting where necessary to improve the timeliness of their shipments

• Provide details of import shipment to Customs Broker for clearance and confirming proper import documentation supplied by vendors. 

• Process/audit freight invoices ensuring accuracy. 

• Manage transload volumes; ensure capacity and staffing are sufficient working around seasonal volume shifts

• Drive productivity improvements, automation, and efficiencies to benefit CTC supply chain and transportation.

• Monitor performance of third-party partners against service level targets and drive improvements.

• Support strategic & tactical projects.

• Maintain strong relationships with all internal and external stakeholders

What you’ll bring:

• University degree and/or Post-Secondary education in business, engineering, or Supply Chain.

• 3+ years of experience of Logistics or industry-related experience; working with or at a Freight Forwarding company or International Shipping Department is preferred.

• Advanced proficiency with MS Excel (pivot tables, charts, formulas), MS Access, and Power BI

• Strong analytical and problem-solving skills; able to find, negotiate and implement creative and workable solutions to issues that balance cost and service

• Ability to formulate and express ideas clearly and effectively in verbal and written presentations.

• Ability to work in a self-directed manner and with cross-functional teams.

• Process orientated with the ability to multi-task; able to develop inter-department process improvements and communicate internally as well as to various vendors and factories 

• Proven organization and planning skills

• Attention to Detail: Demonstrates the ability to accurately process detailed data entries while viewing discrepancies in the process and viewing as a larger picture

• CIFFA Certification is a nice to have

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

What this role is all about: 

WestJet's Customer Service Agents are responsible for helping our guests have a positive experience getting through the airport and on to the aircraft. You are often the first in-person point of contact for our guests and play a crucial role as a WestJet brand ambassador.

Your expertise is essential in providing a safe and stress-free experience by helping guests check-in, supporting self-serve kiosks, preparing the aircraft for on-time departure, executing successful deplaning and boarding processes, greeting our most recent arrivals, assisting guests with connections, and more!  You are there to help our guests, while creating the experience our guests have come to know and love about WestJet.  

What you will bring to the team: 

• You are a true customer service agent and come with a minimum of two years’ experience in a customer-facing role. 
• You understand the importance of safely performing on-time and bring a proven track record for punctuality and reliability. 
• You are a multitasker, comfortable working in a fast-paced, time-sensitive environment, and work well under pressure. 
• You must have the ability to walk long distances, stand for extended periods of time and be able to lift up to 50lbs.
• You are an effective communicator with demonstrated proficiency with computers and recent experience using Windows-based software. 
• Prior experience working in an airline, travel, tourism or hospitality would be considered an asset. 
• Ability to work a flexible work schedule. You will be required to work shift work, as we are a 24/7 operation. 
• Candidates must be proficient in reading the English language as one requirement to be successful in the completion of training.Our training environment has evolved and has become more virtual and self-directed than in the past. This change has resulted in an increase in reading requirements via independent and on-line learning as an integral part of the training program.

Responsibilities:

• Providing a safe and positive airport experience for our guests travelling through our airport.
• Perform guest service tasks such as processing service fees, creating new and/or changing reservations, issuing tickets, support self-serve kiosks, assisting guests with mobility issues, aircraft arrivals and departures.
• Troubleshooting Concerns - Assisting guests with itinerary changes, supporting guests with disrupted flights as well as delayed and damaged baggage. Providing a safe and positive airport experience for our guests travelling through our airports.
• Follow all procedures to safely perform on time (SPOT).
• Ensure and uphold exceptional guest service standards.
• Effectively manage uncomfortable or challenging situations with the public.
• Carry oneself with the utmost professionalism and poise while on-duty or in the public eye.
• Must adhere to uniform and appearance standards as prescribed under company policy.
• Other duties as assigned.

Growth and Development: 

At WestJet, we take pride in our team and want to see each and every person reach their full potential. Our Airports department offers many opportunities to grow your career in various operational, support and leadership roles. As each WestJetter's career path is unique, we encourage growth and development conversations with your leader, who will be there to support you on your journey.  

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Posting Close Date: 10/03/2024   (Please note the posting will close at 11:59pm)

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. He/She may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

Responsibilities
• Learns and properly executes UPS package handling methods.
• Loads and unloads UPS packages into trailers, containers or package cars.

Ability to pass an enhanced background check.

Qualifications
• Ability to lift up to 70 lbs./32 kgs.
• Ability to read and memorize postal codes
• Availability to work flexible shift hours, up to 5 days per week with availability starting at 3:30 pm.
• Warehouse experience - Preferred

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• The candidates should be comfortable working in a fast-paced environment and able to thrive under pressure, physically fit for physically demanding tasks, and capable of performing repetitive tasks efficiently
• The candidates should be willing and able to work overtime as needed and able to handle weights up to 23 kg (50 lbs) as required for their job responsibilities

Other Requirements:

• The candidates should prioritize client satisfaction and demonstrate a strong client focus, exhibit flexibility in adapting to changing client needs and work requirements, and demonstrate reliability by consistently delivering high-quality work and meeting deadlines
• The candidates should be team players, capable of collaborating effectively with colleagues to achieve shared goals

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to load, unload, and transport construction materials, mix, pour, and spread materials such as concrete and asphalt, and assist in framing houses, erecting walls, and building roofs
• The candidates should be able to assist the medical examiner in charge, clean and pile salvaged materials, and remove rubble and other debris at construction sites
• The candidates should be able to tend or feed machines or equipment used in construction

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided 

Other Requirements:

• The candidates should be reliable, demonstrating consistency and dependability in their work
• The candidates should be team players, collaborating effectively with colleagues to achieve project goals

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to clear and clean tables, trays, and chairs efficiently, maintaining a tidy dining area for customers
• The candidates should be able to operate dishwashers to wash dishes, glassware, and flatware, ensuring cleanliness and sanitation standards are met
• The candidates should be able to keep records of the quantities of food used, accurately tracking inventory and minimizing waste
• The candidates should be able to package take-out food neatly and securely, ensuring orders are ready for pickup or delivery
• The candidates should be able to portion and wrap foods according to established guidelines, maintaining consistency in portion sizes and presentation
• The candidates should be able to prepare, heat, and finish simple food items as required, following recipes and instructions accurately
• The candidates should be able to stock refrigerators and salad bars with fresh ingredients, rotating stock to maintain freshness and quality
• The candidates should be able to take customers’ orders promptly and accurately, demonstrating strong communication and customer service skills

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Finning Canada is seeking a Yard / Warehouse Person to join our team supporting our Calgary TCRS location on a full time Monday to Friday shift. As the Yard Person you are responsible for assisting with the day to day yard duties for the Branch. This is a temporary position.

Job Description:

• Loads and unloads company trucks, inspects equipment prior to shipment and on return for serviceability.
• Notifies the shop foreman on damaged or missing equipment.
• Assists rental counter personnel in selection of “rental ready” equipment for each transaction.
• Processes equipment returns and closing rental contracts.
• Performs other equipment inquiries through the company’s computerized programming.
• Verifies fuel consumed and inspects all details of equipment when returned.
• Installs service tags on equipment returned from rental.
• Moves rental ready equipment back to proper storage areas following routine maintenance procedures by service shop.
• Presents ready-to-rent equipment in an orderly fashion.
• Performs general house-keeping of both the warehouse and yard.

Customer Service Responsibilities:

• Greets customers in yard, helping direct them to office or unloading areas
• Assists customers and delivery drivers in loading and unloading rental equipment
• Gives customers start/stop and general operating instructions on rental equipment
• Follow approved shipping and receiving protocols to safely load/unload customer parts and components
• Accurately handle all incoming and outgoing paperwork
• Follow approved shipping and receiving protocol
• Load and unload customer parts and components

Qualifications:

• High School graduate
• Due to physical nature of the work, a requirement of the job is to be considered fit for work
• Minimum three months operating experience of rough terrain forklift, counterbalance forklift, compact construction equipment, large construction equipment
• Team player with a keen attention to detail
• Experience with heavy equipment or a similar industry would be considered an asset
• Excellent interpersonal skills with effective verbal and written communication skills

Notes:

• This position is for a Monday to Friday shift schedule, based in Calgary
• Candidate selection will be in compliance with the terms of the current collective agreement
• Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the collective agreement.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to schedule and confirm appointments, answer telephone and relay telephone calls and messages, and answer electronic enquiries
• The candidates should be able to order office supplies and maintain inventory, greet people and direct them to contacts or service areas, and type and proofread correspondence, forms and other documents

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

The Help Desk Specialist role is responsible for resolving priority service and reservation troubleshooting requests for a variety of internal and external stakeholders. Help Desk Specialists provide concierge service to Canadian North Board of Directors, VP's, community leaders, and travel agents. Additional support is provided through the timely management of email requests for specialty reservations and special service requests.

Reports to: Team Lead, Customer Contact Center

*Non-bargaining 

Duties and Responsibilities

Must be able to perform, but not limited to, the following duties and responsibilities:

• Provide corporate VIP services for key stakeholders including Board of Directors and Executive Team;
• Tier 3 level support internally for Medical Travel Team, Customer Contact Center, airports, and internal stakeholders;
• Manage group bookings including responding to all inquiries, provide group quotes, book and administer group bookings in accordance with group policies;
• Travel agency support escalations;
• Manage oxygen request for Government of Nunavut Medical Travelers;
• Book and track requirements for Sales and Marketing initiatives such as complimentary tickets, sponsorship programs, etc.
• Liaise with select internal and external customers to provide enhanced service for imminent travel needs;
• Communicate situations requiring escalation to Senior Management, as required;
• Prepare and distribute reports;
• Identify opportunities and areas for improvement and liaises with internal stakeholders to facilitate change and for continuous customer service improvement;
• Actively participate in the continuous improvement of customer support initiatives and programs;
• Provide after-hours support to various teams ensure highest level of customer service resolution;
• Assist with special projects as required;
• Other duties as assigned.

Skills and Qualifications

Included, but not limited to, the following skills and qualifications:

• Hich-school diploma or equivalent related work experience;
• Two (2) years of previous experience;
• Exemplary customer service skills;
• Strong Interpersonal and communication skills for internal and external Customers;
• Strong organizational, problem solving, analytical and decision making skills;
• Resolve customer issues with the highest level of integrity and professionalism;
• Keen knowledge of company policies, Procedures and Tariffs;
• Attention to detail and ability to quickly solve problems;
• Must be adept at handling multiple tasks, and prioritizing duties;
• Strong process and procedural skills;
• Comfortable using the following software in a typical work day: Microsoft Office Programs (Outlook, Teams, SharePoint, Word, Excel);
• Superior Sabre skills including reservations, pricing, ticketing, check-in;
• Knowledge of airline accounting processes considered an asset;
• Must be able to support working in a 7-day a week rotation-based; schedule, including weekends and statutory holidays;
• Excellent English written and verbal communication skills;
• Ability to communicate in French an asset;
• Ability to communicate in Inuktitut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing date: September 27th, 2024

Looking to take the next step in your career? Hatch is currently seeking a highly motivated Human Resources Business Partner to join our team in our Calgary, office. Reporting to the Manager, Human Resources, WCA, the HR Business Partner will be responsible for a range of duties supporting our managers and employees in collaboration with the regional HR team. The HR Business Partner will be the lead HR representative to one or more lines of business, which may include project staff. The ideal candidate will be a generalist with strong business sense which allows them to anticipate, understand and provide business solutions in areas such as: employee relations, compensation, employee engagement, disability management, staffing/recruitment and other key areas of HR. 

As part of our Shared Services team, comprised of Finance, Marketing and Communications, and Human Resources, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities.  We ensure delivery of services through the skills of our people, methodologies, and systems.    

Join our team and become part of a community that strives for positive change.

As the successful candidate, you will:

• Partner with assigned internal client groups to provide HR coaching and guidance to business and technical managers and supervisors
• Work closely with management team to report on key HR performance indicators such as career development, leave and time management, recruitment, etc.
• Prepare human resources documentation and perform HR administrative tasks, supported by our HR Service Centre
• Liaise with benefits team to provide advice with regards to health/dental benefits, pension, leaves (maternity, parental, STD/LTD, etc.) and retirement
• Employee onboarding, orientation and development
• Work closely with mobility team, on domestic and international assignment, transfers and relocations

You bring to the role:

• Minimum 5 years of work experience in HR as a generalist required
• High energy and ability to collaboratively work as part of a team
• High level of computer proficiency in MS Office suite and HRIS. Working knowledge of SuccessFactors an asset
• Ability to work effectively in a matrixed organization
• Strong knowledge of HR regulations and practices
• Demonstrated ability to provide practical recommendations to solve issues related to HR regulations, laws and policies
• Demonstrated knowledge of and experience in change management
• Ability to develop and implement HR initiatives
• Effective oral and written communication skills along with strong listening skills
• Ability to communicate across all levels of the organization sensitively, tactfully, diplomatically, and professionally at all times.
• Ability to build and maintain lasting relationships with internal and external stakeholders.
• Excellent time and project management skills
• High attention to detail and accuracy in all areas of work
• Strong problem identification and resolution skills
• Ability to interpret and implement company policies and procedures