865 Jobs Found

Officer, Workplace Safety Full-time Job

City Of Ottawa

Security & Safety   Ottawa
Job Details

Application Close: 21/08/2024

JOB SUMMARY

The Workplace Safety, Prevention and Compliance Branch is responsible for the development and implementation the Occupational Health and Safety Management System (OHSMS) and to provide occupational health and safety resources to support all City of Ottawa departments. The Branch creates and executes corporate Occupational Health & Safety initiatives and ensures the integration of the OHSMS with strategic management and decision processes.  

You are responsible for providing support to the Program Manager and Safety Consultants in the Workplace Safety, Prevention & Compliance Branch related to corporate safety programs, projects and initiatives.

EDUCATION AND EXPERIENCE

Completion of 1 year post secondary certificate in occupational health and safety.

Minimum two (2) years of related fieldwork safety experience, requiring client service, organizational, and time management skills
 

KNOWLEDGE

  • Extensive knowledge of the Occupational Health and Safey Act, Canada Labour Code Part II and their regulations.
  • Workplace Safety and Insurance Act
  • Regulation 1101 First Aid Requirements
  • CSA Z1000 – Occupational Health and Safety Management
  • Auditing processes, procedures
  • Generally accepted safety policies, best practices and industry standards
  • Records management practices and techniques
  • Unionized environments, collective agreements 

COMPETENCIES, SKILLS AND ABILITIES

  • Demonstrates tact, diplomacy and discretion, and maintains strict confidentiality
  • Proficiency in researching health and safety information
  • Interpret and translate legislation into common language
  • Proficiency at an intermediate/advanced level of SharePoint (libraries, lists and document sets)
  • Proficiency at an intermediate/advanced level in MS O365 to support the production of documents, spreadsheets, reports and presentations
  • Strict attention to detail and accuracy
  • Adaptable to change and reliable

 

Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City’s culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours.

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Officer, Workplace Safety

City Of Ottawa
Ottawa - 47km
  Security & Safety Full-time
  54,130.44  -  63,330.54
Application Close: 21/08/2024 JOB SUMMARY The Workplace Safety, Prevention and Compliance Branch is responsible for the development and implementation the Occupational Health and S...
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Aug 8th, 2024 at 12:54

Automotive repairer | LMIA Approved Full-time Job

Optik Auto

Maintenance & Repair   Laval
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

  • The candidates should be able to work in a fast-paced environment with attention to detail.
  • The candidates should be able to stand for extended periods

Other Requirements:

  • The candidate should be accurate, client focus, dependable, flexible, and be able to work as a team player

Responsibilities:

  • The candidates should be able to adjust, repair or replace parts and components of commercial transport truck systems
  • The candidates should be able to adjust, repair or replace parts and components of automotive systems
  • The candidates should be able to adjust, repair or replace parts and components of truck-trailer systems
  • The candidates should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit
  • The candidates should be able to repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications, test and adjust units to specifications
  • The candidates should be able to perform scheduled maintenance service
  • The candidates should be able to complete reports to record problems and work performed, review work orders and discuss work with supervisor

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Automotive repairer | LMIA Approved

Optik Auto
Laval - 198.31km
  Maintenance & Repair Full-time
  24.90
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualifications Experience: Candidate...
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Aug 7th, 2024 at 15:51

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Lachute
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

How You’ll Help 

Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 

Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 

Answer phones from drivers and customers. 

Review yard check to ensure freight is not missed and trucks are on schedule. 

Coordinate drivers to come back for second round of deliveries. 

Coordinate daily P&D requirements. 

Monitor driver performance and report finding to manager. 

Identify areas for improvement and efficiencies. 

Perform clerical duties for compliance and broker pay as required. 

Other related duties as may be required. 

 

Your Skills & Experience:  

An understanding of the geography of the area 

High School graduate or equivalent 

Transportation background in dispatch, dock supervision (2-3 years) 

Computer literate in Excel and Word 

Equipment knowledge is an asset 

Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 

Results focused 

Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 

Must have a strong sense of urgency 

Good communication skills 

Must be able to work under a flexible work schedule 

Must be a hands-on operator, trainer, coach and mentor 

Must be able to build and maintain relationships 

Must be a self-starter 

English required; other languages an asset but not required
 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Dispatcher

Day & Ross Inc.
Lachute - 153.41km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Aug 2nd, 2024 at 12:22

Factory labourer manufacturing | LMIA Approved Full-time Job

Boisclair Et Fils Inc

General Category   Mirabel
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset

Location: 11500 rue Boisclair Mirabel, QC J7N 3H7

Physical Requirements:

  • The candidates should be able to work with attention to detail
  • The candidates should be able to handle Hand-eye co-ordination
  • The candidates should be able to do manual dexterity

Other Requirements:

  • The candidates should be reliable and be able to work as a team player

Responsibilities:

  • The candidates should be able to check and weigh materials and products
  • The candidates should be able to sort, pack, crate and package materials and products
  • The candidates should be able to clean machines and immediate work areas
  • The candidates should be able to fill moulds with concrete

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

By phone:
450-227-2468 Between 09:00 AM and 04:00 PM

Factory labourer manufacturing | LMIA Approved

Boisclair Et Fils Inc
Mirabel - 171.64km
  General Category Full-time
  23
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates need standard educational qualifications such as a secondary (high)...
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Aug 2nd, 2024 at 11:35

Plumber Full-time Job

Nasittuq Corporation

Maintenance & Repair   Belleville
Job Details

As a Plumber, you are a motivated individual capable of adapting to changing priorities while working in a safe and efficient manner. This is a great opportunity to grow your career in an industrial environment.

Reporting to the Buildings and Infrastructure Supervisor, you will be:

  • Repairing building plumbing and sewage systems and installing replacements of an equal or better type, style, quality, grade, or class to obtain specific operating characteristics or to match other items already in place.
  • Accurately recording all work orders for the plumbing and ablution facilities, as well as records of normal and abnormal operating conditions and malfunctions, along with corrective actions taken.
  • Test-running the fire booster pumps in accordance with National Fire Protection Association standards and reporting all failures, logging all tests in the logbook accurately and completely on the same working day the tests are conducted.

What You Will Bring:

  • Red Seal Plumber with 5+ years of experience in a commercial or industrial setting.

Requirements:

  • Must be eligible for ENHANCED RELIABILITY security clearance and must pass a company pre-employment medical.
  • As overnighting in Thule, Greenland, is a requirement en route to CFS Alert, you must possess a valid passport.
  • Ability to work cross-culturally and be a strong team player is a must; you will need to roll up your sleeves and pitch in as and when required.

What We Offer:

  • Fly-In Fly-Out schedule with 8x8 rotations (8 weeks on-site, 8 weeks off-site).
  • Travel from home to and from the site is paid from any location in Canada.
  • Competitive salary rate: $53.53 - $56.35 per hour.
  • 48-hour work weeks (Monday-Saturday) with some opportunities for overtime.
  • $27 a day in Isolation Allowance for every day on site.
  • Benefits package including health, dental, disability, and life insurance.
  • 6% vacation pay on every check.
  • Pension plan with employer matching up to 6%.
  • Private accommodations and complimentary meals provided while on site.
  • Access to recreational facilities, promoting a balanced lifestyle.

Internal Posts:
Stand taller, see further: Elevate our team and your rewards! Refer top talent through our new Employee Referral Program today! See the attached policy for more details.

External Posts:
We encourage qualified candidates to apply today!

Requisition ID1606

Plumber

Nasittuq Corporation
Belleville - 144.43km
  Maintenance & Repair Full-time
  55.38  -  58.39
As a Plumber, you are a motivated individual capable of adapting to changing priorities while working in a safe and efficient manner. This is a great opportunity to grow your caree...
Learn More
Aug 2nd, 2024 at 11:32

Mechanic Full-time Job

Lafarge Canada Inc

Maintenance & Repair   Laval
Job Details

Hourly wage: $28.50/hr

Hours per week: Between 40 and 60

Benefits after 3 months

 

Responsibilities

Reporting to the Operations Director, the Mechanic is responsible for the operations of this position, maintaining machinery, equipment and vehicles functional. His role is to perform the installation, maintenance and repairs, both electrical, mechanical, pneumatic and hydraulic, of the equipment and vehicles used at work. Do what is necessary to keep the garage clean and tidy at all times. The Mechanic performs all of the following functions;

  • Ensures the optimal operational maintenance of all equipment and vehicles;
  • Performs preventive maintenance on equipment according to established schedule. Performs various troubleshooting, repair and manufacturing tasks on equipment;
  • Participates in equipment adjustments. Performs repairs written on work sheets left by drivers;
  • Works from maintenance or manufacturing schedules, detailed drawings, sketches, specifications, manuals, or verbal and written instructions;
  • Mechanically assembles machinery. Recommends possible modifications to equipment;
  • Perform periodic maintenance operations such as oil changes, lubrication, brakes, tire rotations, etc.
  • Organize your work according to requests and the availability of equipment to be repaired
  • See to ordering the parts required for manufacturing and repairs as needed;
  • Be aware of and work in accordance with current safety standards and regulations;
  • May be called upon to train and provide coaching when required;
  • Actively participates in improving the department's productivity, improving products and working methods.

 

SKILLS

 

Education and experience:

  • DEP in heavy vehicle mechanics or other relevant training and experience;
  • Mechanics: 1 year (Desired)

 

Competence profile:

  • A minimum welding skill is required, any additional certifications or qualifications will be considered an asset;
  • Any electrical knowledge will be considered an asset;
  • Ability to work at heights, in confined spaces, and outdoors regardless of changing seasonal conditions;
  • Must be able to work overtime when required;
  • Know how to drive heavy manual trucks. Having a class 1 or 3 is an asset
  • Must be available to be on call in the evenings and weekends on a rotating basis.
  • English not required

 

Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.

Mechanic

Lafarge Canada Inc
Laval - 198.31km
  Maintenance & Repair Full-time
  28.50
Hourly wage: $28.50/hr Hours per week: Between 40 and 60 Benefits after 3 months   Responsibilities Reporting to the Operations Director, the Mechanic is responsible for the operat...
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Aug 1st, 2024 at 12:48

Payroll Specialist Part-time Job

Lafarge Canada Inc

Financial Services   Laval
Job Details

The role of the Payroll Specialist is to provide administrative support to the St. Constant plant, bringing thoroughness and organization in the activities of the various departments. Ensure hourly payroll and benefits management; daily liaison in submitting employee issues. Perform regular accounting tasks and participate in safety initiatives in the market area.  


Key Responsibilities

 

Safety:

  • Acts as a role model in matters of safety, environmental stewardship, leadership, teamwork, and continuous improvement to ensure consistency with the company’s vision and decisive success factors.

 

Pay-HR:    

  • Responsible for the bi-weekly pay closing process for hourly employees.
  • Supports the hiring process of temporary and permanent unionized workers.
  • Processes the termination of employee/contract of temporary unionized workers.
  • Maintains personnel registers (active personnel reports - absenteeism, overtime) and for emergency evacuations, database report for emergency calls and others, time-off journal (vacation, sick leave, etc.).
  • Submits requests in SAP for hourly employees’ employment changes, hires, layoffs, and termination.
  • Organizes the physical evaluation of new employees.
  • Works with union officers in applying and interpreting the collective agreement. Implements all changes to the collective agreement upon renewal.
  • Prepares and ensures follow-up of CNESST and health benefits files.

 

Administration:

  • Creates purchase requisitions, follows up on POs and processes invoices/bills of lading related to HR.
  • Plans and organizes and United Way (Centraide) fund-raising campaign.
  • Prepares manual invoices: union leave, etc. Acts as replacement for Accounts Payables and Training administrative assistants.


Relationships with Others’ Jobs:

  • Works closely with the plant’s Service Reps, including the Plant Manager, Managers and Supervisors.
  • Work with various departments, such as HR, Finance and Purchasing.

 

Dimensions: 

  • Pay: bimonthly production for 100 employees
  • Plant Annual Production Capacity: 550 000m3
  • Direct Reports: 0
  • Total Number of Employees: 125
     

Qualification Profile

 

Education s and Work Experience

  • High School Diploma (DEP) in Administration, with at least 5 years work experience in a similar work environment OR Professional College Diploma in Administration with 3 years’ experience.
  • Payroll experience in a unionized environment a significant asset.

 

Knowledge and skills

  • Good knowledge of MS Word, Excel, PowerPoint  
  • Knowledge in enterprise resource planning software (SAP), an asset.
  • Excellent organizational skills. 
  • Strong interpersonal skills. 
  • Expertise in priority and multiple requests management. 
  • Efficient team work with a minimum of supervision. 
  • Ability to take initiatives. 
  • Bilingualism (French and English), spoken and written. 

 

Job Specific competencies    

  • Drive for results
  • Interpersonal saavy
  • Organizational agility
  • Problem solving
  • Timely decision-making       
  • Customer Focus
  • Integrity and trust
  • Listening
  • Priority setting 

 

We thank you for your interest. Only candidates selected for an interview will be contacted.  Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

Payroll Specialist

Lafarge Canada Inc
Laval - 198.31km
  Financial Services Part-time
The role of the Payroll Specialist is to provide administrative support to the St. Constant plant, bringing thoroughness and organization in the activities of the various departmen...
Learn More
Aug 1st, 2024 at 12:46

Administrative Assistant Full-time Job

The Bank Of Canada

Administrative Jobs   Ottawa
Job Details

You will be part of a multifaceted workplace and provide full clerical and administrative support to departmental staff. You will also be accountable for a wide range of office management and operational support services for the department.
Some of your responsibilities may include:

  • prioritize and manage inboxes and calendars for senior management, schedule and control their schedules, draft meeting agendas, take minutes, and help to prepare background meeting information, including printing documents and/or assembling electronic documentation
  • assist leaders you support by tracking deliverables and due dates, adding reminders or blocking off time in their calendar to complete tasks and providing updates during your regular touch bases
  • coordinate travel arrangements and support managers with the process for expense claims
  • participate in departmental projects and initiatives and suggest process improvements while maintaining and updating the department's filing and data systems
  • support meetings by assisting meeting participants with MS Teams or other conference call technologies, plan with caterers to provide refreshments to the attendees and assist with onboarding new team members in the department
  • You are encouraged to propose improvements to the efficiency and effectiveness of the office including writing procedures, and reformatting and converting documents, and ordering stationery supplies.

 
What you need to succeed
You are an engaged teammate, who actively participates in achieving team goals and you plan and prioritize work, anticipate and adapt to different clients’ needs, ask for clarification when required and react quickly to change. You maintain an attention to detail and to the quality of your work. You have intermediate digital literacy with the Microsoft suite, including Outlook, Excel, Word, PowerPoint and SharePoint Online and have a proven understanding of office procedures and related policies. You are also able to follow the processes and procedures surrounding protected and confidential documents and information. As well, you possess strong written and verbal communication skills, can write clear and grammatically accurate short documents, and can convey straightforward messages with tact. You are open-minded, adaptable, and take initiative to proactively overcome any work obstacles that may arise, such as prioritising competing demands and re-negotiating deadlines while ensuring quality.
 
Your education and experience

This position requires an administration certificate/diploma or high school diploma and a minimum of two full years of recent work experience providing administrative support services. An equivalent combination of education and experience may be considered. 


What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Be eligible to obtain Reliability or Secret 
  • Relocation assistance may be provided, if required
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider

 

  • Salaries are based on qualifications and experience and typically range from $56,170 to $66,083 (job grade 12)
  • The Bank offers an incentive for successfully meeting expectations at  3 to 5% of your base salary. The Bank offers additional performance pay (2%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Administrative Assistant

The Bank Of Canada
Ottawa - 47km
  Administrative Jobs Full-time
You will be part of a multifaceted workplace and provide full clerical and administrative support to departmental staff. You will also be accountable for a wide range of office man...
Learn More
Jul 31st, 2024 at 14:47

Registered Practical Nurse Full-time Job

EXTENDICARE (CANADA) INC.

Medical & Healthcare   Ottawa
Job Details

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our RPN team, you will provide care to residents in accordance with the standards of practice and offer leadership and guidance to the personal care staff. Extendicare offers rewarding and meaningful work where you can enrich your life and the lives of others.

 

This position is for our Extendicare MedexHome, located in Ottawa, ON.

 

Available opportunities include: Full-Time; Day and/or Evening shifts

 

What you’ll be doing

  • Develop, implement, review and evaluate resident care plans
  • Provide leadership to personal care staff by planning, directing, supervising and evaluating their work
  • Assist in orienting and training new team members

 

What you bring

  • Current registration with provincial College of Nurses
  • Compassion, professionalism, and respect  
  • Ability to read, write and communicate effectively in English 

 

What you’ll get

  • Continuous mentorship, support for life-long learning and growth opportunities 
  • Employee Perks
  • Recognition Programs  
  • Robust Benefits Package

Registered Practical Nurse

EXTENDICARE (CANADA) INC.
Ottawa - 47km
  Medical & Healthcare Full-time
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our RPN team, you...
Learn More
Jul 31st, 2024 at 14:03

Fleet Administrative Assistant Full-time Job

PepsiCo

Administrative Jobs   Saint-Laurent
Job Details

The employee in this position contributes to the success of PepsiCo Canada Beverages by providing administrative support for the fleet department for the entire Eastern Canada market unit.

Responsibilities

Main tasks and responsibilities 

  • Carry out follow-ups on repairs that are carried out externally and perform the associated data entries;
  • Perform data entries related to parts orders and preventive maintenance, using fleet-specific software;
  • Perform general administrative support tasks including creating Power Point and generating computer reports to ensure monitoring of various indicators specific to the fleet;
  • Reconcile account statements and make invoice payments through credit card transactions or via the APS system;
  • Perform periodic maintenance of vehicle accidents to ensure data is up to date;
  • Analyze data and make payments related to “Fleet Charge”;
  • Ensure the updating of the IFTA standard and provide the necessary documentation;
  • Carry out random checks in connection with GCS (Global Compliance System) for the entire market unit;
  • Reconcile, maintain up to date the “GEOTAB” software and then report any discrepancies;
  • Perform credit card follow-ups for gas fill-ups in order to meet CGS standards.

Responsibilities

Qualifications for the position:

  • DEC in administration;
  • Minimum of 3 years of relevant experience in the field of administration;
  • Essential bilingualism (spoken and written French and English);
  • Demonstrate strong skills with Microsoft Office software, including strong mastery of Excel (Pivot Table, Logical Operators, etc.);
  • Be able to multitask in a fast-paced environment;
  • Excellent organizational skills and ability to multitask;
  • Great sense of autonomy and initiative;
  • Demonstrate strong attention to detail and ability to communicate effectively with internal and external stakeholders.

Fleet Administrative Assistant

PepsiCo
Saint-Laurent - 198.18km
  Administrative Jobs Full-time
The employee in this position contributes to the success of PepsiCo Canada Beverages by providing administrative support for the fleet department for the entire Eastern Canada mark...
Learn More
Jul 31st, 2024 at 12:49

Special Constable Full-time Job

City Of Ottawa

Public Service   Ottawa
Job Details

Application Close: 31/12/2024

NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

JOB SUMMARY


Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
 

You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
 

You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:

  • Federal/Provincial/Municipal laws
  • Special Constable contract with the Ottawa Police Services Board
  • Rules and regulations governing a Special Constable appointment (as amended from time to time)
  • Corporate/Branch/Division policies and standards
  • Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards

 

*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.

EDUCATION AND EXPERIENCE


Completion of community college Police Foundations or Law and Security Certificate.
 

Minimum of 2 years of security experience in a transit environment.

Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.

CERTIFICATIONS AND LICENCES

Must obtain and maintain Special Constable designation

KNOWLEDGE

  • Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
  • City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
  •  Court processes and procedures
  • Investigative and evidence gathering techniques
  • Crowd control and emergency response techniques
  • Dispute resolution techniques
  • Personal and physical security methods
  • Electrical and computerized security equipment
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
  • Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
  • Possess leadership and negotiation skills
  • Possess analytical and problem solving skills
  • Possess demonstrated assertiveness and self-control
  • Possess strong conflict/dispute/crisis resolution skills
  • Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
  • Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
  • Able to build and maintain relationships within the community, with stakeholders and other agencies
  • Able to demonstrate sensitivity to the needs of all people and cultures
  • Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
  • Possess excellent interpersonal, communication, and report writing skills
  • Possess neat and legible handwriting
  • Possess effective public relations and public speaking skills
  • Able to use portable corporate communications technologies, such as 2-way radio, etc.
  • Able to drive a City vehicle
  • Possess a work record of good attendance/job performance
  • Be of good moral character and habits
  • Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
  • Possess cultural awareness, value diversity and be sensitive to others
  • Able to display tact and diplomacy
  • Able to deal with physical situations and physically control/restrain others when necessary
  • Able to work outside in all weather conditions
  • Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Meet eligibility requirements for appointment as a Special Constable, which are:
    • Canadian Citizen or permanent resident of Canada
    • Lawfully eligible to work in Canada
    • At least 18 years of age
    • Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
    • Proof of valid Standard First Aid Certificate and valid CPR-Level C
    • Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
    • Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
    • Candidates will also be required to undergo other investigations/checks to include:
      • Fingerprinting
      • Driver's licence history
      • Credit check
      • Background reference check
      • Written MMPI
      • Interview with Psychologist
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Special Constable

City Of Ottawa
Ottawa - 47km
  Public Service Full-time
  35.74  -  42.05
Application Close: 31/12/2024 NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024. JOB SUMMARY Transit Operations...
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Jul 30th, 2024 at 14:46

Client Service Agent Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Application Close: 04/10/2024

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. 

In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested.  Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards. 

EDUCATION AND EXPERIENCE

Completion of Grade 12 
Post-secondary education and/or training related to Customer Services is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
  • Customer Service practices and strategies to resolving customer related complaints
  • Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
  • General office equipment
  • Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills
  • Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Client Service Agent

City Of Ottawa
Ottawa - 47km
  Administrative Jobs Full-time
  32.50  -  38.03
Application Close: 04/10/2024 Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be use...
Learn More
Jul 30th, 2024 at 14:45

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