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Responsibilities

Responsibilities

• Location: 985 Moodie Drive, NEPEAN, ON K2R 1H4, Canada

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Our Commercial Management Office supporting the CPG Ontario Line department is seeking a Senior Contract Administrator to provide commercial support in contract planning, management and administration services for large scale, high profile and complex capital projects. 
 

We are looking for an energetic, entrepreneurial professional who is experienced wearing multiple hats. Ability to handle a wide range of administrative and executive support related tasks while working independently with little supervision. Well organized, flexible and enjoys the administrative challenges of supporting an office of diverse people. Strong Oracle, Unifier and Excel skills are required.

What will I be doing?

• Conducts financial and contract analysis to support and maintain adherence to strategy and develops reports and presentations utilizing analytical findings that support planning and decision-making.
• Creates and manages department KPIs for Commercial Management Leadership and Senior Management review and action.
• Analyzes financial architecture and policies to develop, manage and coordinate financial, contract development and administration, and establish related procedures and processes that are consistent with company policy and sound business practices, including:
• Analyzing financial policy surrounding operations of the system 
• Supporting audits of the system and control framework development
• Supporting financial testing reviews of the system design and reports (e.g., transaction flows, Unifier, IOP testing, etc.)
• Conducting analyses and developing reports for Senior Management 
• Plans, develops, coordinates, and monitors contract spend.     
• Identifying, assessing, and recommending solutions for financial issues that impact capital and operating contracts
• Developing forecasts and financial information, including reconciling and processing invoices, expenses for individual lines of business, and tracking information for accruals. Will identify any discrepancies and recommend solutions as needed
• Recommending alternative courses of action to address threats to project completion
• Managing the “close-out” phase of contracts, ensuring all contract terms and conditions have been met and that payments due have been processed
• Analyzes administrative, operational, and/or project-related processes and procedures and develops and implements streamlined solutions for identified inefficiencies
• Prepares and formats monthly, quarterly, and “ad-hoc” financial reports from various sources of information, including statistical information. 
• Drafts and formats various other documents for internal or external audiences using templates and general guidelines.
• Maintains databases and electronic document management systems.
• Additional department administrative support, documents processing, and financial administration duties as assigned
• Develop and implement robust process monitoring systems to track key performance indicators (KPIs) and identify areas for improvement.
• Analyze data and performance metrics to identify trends, patterns, and opportunities for optimization.
• Lead cross-functional teams to develop and implement process improvements, ensuring alignment with organizational goals and objectives.
• Collaborate with stakeholders to define performance targets and establish benchmarks for success.
• Conduct regular audits and assessments to evaluate process effectiveness and compliance with standards and regulations.
• Identify and mitigate risks associated with process changes, ensuring minimal disruption to operations.
• Provide coaching and mentorship to junior team members on process improvement methodologies and best practices

What Skills and Qualifications Do I Need?

• Completion of a post-secondary College diploma program in Business Administration, Finance, Commerce, Economics – or a combination of education, training and experience deemed equivalent
• Demonstrated experience in analyzing financial architecture, financial planning and analysis, administering and negotiating contracts, and project management 
• Financial analysis, accounting principles and practices, government policy development and decision making processes, forecasting methodologies, and mathematical modelling or computer programming
• Organizational and analytical skills to coordinate a number of competing priorities under pressure to meet scheduled commitments
• Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)
• Oral/written/presentation skills to develop reports and presentations to internal stakeholder and senior Management
• Experience with lean methodologies an continuous improvement an asset. 
• Experience with Power platform (BI, query) an asset
• Experience with Oracle EBS and Oracle Unifier and asset

We are looking for a Senior Software Engineer to join our Global Wealth Management Technology (GWMT) – we develop and modernize technology that powers the Global Wealth Management business lines. GWMT consists of many departments with high-performing agile teams working closely to deliver, support, and maintain the many applications and ecosystems within Global Wealth.

Is this role right for you? In this role, you will:

• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Apply your development experience to deliver microservices in the cloud (Google Cloud, Microsoft Azure)
• Project implementations and application integration 
• Technical documentation of the solution
• Support production issues and handle escalations during Release cycles as needed.
• Mentor and guide team members in technical knowledge with best coding practices.
• Troubleshoot technical issues to identify the root cause of the problem
• Provide expert advice to key stakeholders
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have at least 7 years of work experience as a Java developer.
• You have experience building scalable, enterprise-level technology stacks with Java, SOAP, and JSON but ideally with a broad set of tools
• You have experience in application architecture and API design
• You are proficient in building Microservices and Spring boot
• You have experience with Cloud Foundry and Kubernetes
• Experience working with all phases of SDLC (Software Development Life Cycle).
• Proficient with Unix Tools, shell scripting (Bash, Perl, Python, etc.), SQL queries, PL/SQL, and SQL Loader - or equivalent
• You have experience in developing security systems and analyzing the current systems for vulnerabilities.
• You have experience in version control and build tools, like Git, Bitbucket, Jenkin, Maven
• You know a variety of frameworks (server-side, infrastructure, browser side, desktop, etc.) as well as a high aptitude for diving in and picking up new things

• You have a well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Solid understanding of wealth management concepts, and workflows.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid 

09/17/2024

Address:

280 de la Seigneurie Ouest

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

09/07/2024

Address:

3225 St-Martin Ouest Blvd

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

• Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
• Assists the advisory team in preparing for client meetings, including scheduling appointments.
• Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
• Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
• Maintains and organizes client database and client files.
• Ensures transactions and tasks are appropriately assigned to team members and completed.
• Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
• Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
• Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
• Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
• Maintains the confidentiality of client and Bank information.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
• Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
• Familiarity with technology applications and software used in the financial planning and investment industry.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Please note the base salary for this specific position in Laval is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

$32 700,00 - $48 600,00