1155 Jobs Found
Contact Center Representative Full-time Job
Customer Service OttawaJob Details
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We’re hosting in-person training and onboarding sessions at 1595 Telesat crt for10 weeks to ensure you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
National Occupation Classification (NOC) Code
14201 – Banking, insurance and other financial clerks (NOC)
KEY ACCOUNTABILITIES
CUSTOMER
- Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice, service, and inquiries and/or issues are managed promptly and effectively under all conditions
- Identify customer needs and determine solutions to customer problems
- Use ability to discover and advise on meeting/exceeding customer needs by asking curious questions
- Offer comprehensive product knowledge and/or guidance as it relates to their respective business area
- Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
- May identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
- Expected to meet the needs of customers/partners by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs
- Identify cross-sell opportunities and/or refer customers/partners to internal Bank partners
- Complete a broad range of financial transactions (e.g., withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
- Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services
SHAREHOLDER
- Contribute to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth
- Promote full suite of products, advice, services and banking capabilities
- Understand and apply operating policies and procedures
- Contribute to business objectives for Operational Excellence
- Support the timely and accurate completion of business processes and procedures
- Escalate non-standard or hig- risk transactions / activities as necessary
- Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
- Support and participate in process improvement opportunities
- Ensure necessary due diligence to support the accuracy of all customer transactions / activities
- Be knowledgeable of and comply with Bank Code of Conduct
EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
- Requires developed knowledge and skills to offer service and advice for a range of product and services
- Requires a broad knowledge and understanding of the full product suite, services and processes of the business area, and can be characterized as low to moderate in complexity/risk
- Provide exceptional inbound and/or outbound service and/or advice support to customers/partners on a range of moderately complex financial products and services.
- Provides recommendations and guidance to customers and / or internal partners
- Provides solutions to problems in customer situations that are atypical or infrequent, or not covered by stated processes
- Understands how the team integrates with others to accomplish business objectives
- Impacts the quality, timeliness and effectiveness of the advice team or services provided to customers
- Suggests improvements to work practices and advice or customer service processes to achieve results or improve efficiency of the advice team
- Explains detailed and/or complicated information within the team; builds working relationships with customers and related teams
- Identifies and resolves issues within discretion and authority on processes, transactions or escalates internally as required
- Requires full proficiency gained through job related training to perform a range of activities
- Generally reports to a Team Manager
EXPERIENCE & EDUCATION
- High School diploma, Undergraduate degree and/or
- 1+years of relevant experience
- NOTE: Roles within this job family may require various accreditations and/or licenses based on the business supported and/or regulatory requirements
Contact Center Representative
TD Securities
Ottawa - 87.48kmCustomer Service Full-time
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Administrative Assistant Full-time Job
Administrative Jobs LavalJob Details
The incumbent is responsible for carrying out daily operational tasks and activities to support the regional office.
Duties and Responsibilities (Tasks)
- See to the maintenance of office systems, including the computer network, telephones and voice mail.
- Lead the management of facility operations, implementation of facility changes and change management activities.
- Maintain office systems including computer network, telephones, voice mail, reference files, product sheets, office library and product and procedure manual.
- Liaise with the Facilities team on all matters related to tenant improvements, lease renewals and planned moves.
- Perform reception-related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
- Demonstrate flexibility regarding schedule and hours of availability. Hours may vary to provide support to other provinces.
- Execute report requests and data analyzes in MX360, Tableau and any other company reports.
- Manage regional administrative tasks surrounding the production of the CPG due date report, letters, cash statements and SOTI report.
- Coordinate and implement a range of regional initiatives, such as seminars, customer forums and professional development days, and provide logistics as required.
- Assist in completing tasks to ensure branch compliance, including management of the Security checklist and business continuity plan.
- Participate in regional meetings and special projects, if applicable.
- Liaise with external partners such as medical associations and accounting firms, as necessary for the completion of regional projects.
- Perform other administrative tasks as needed.
- Understand Scotiabank's risk culture and risk appetite in daily activities and decisions.
Training and experience (qualifications)
- College diploma in business administration or equivalent.
- At least three years of experience in administration or office work, preferably gained in a financial services company.
- Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.
- Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications.
Required skills (qualities)
- Customer experience management.
- Strong organizational skills.
- Excellent communication skills.
- Sense of initiative and resourcefulness.
- Ability to work effectively within a team.
- Thoroughness.
- Organizational skills, dynamism and effective communication.
- Interest in working in an environment where everything evolves quickly and professionalism.
- Team spirit and constant desire to create a positive work climate.
Administrative Assistant
Scotiabank
Laval - 101.77kmAdministrative Jobs Full-time
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Parcel Delivery Agent Relief Full-time Job
Transportation & Logistics MontréalJob Details
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Job Description
Discover your future
Broad horizons
- There’s much more to a fun and exciting work life at Canada Post than a good job with a great company. We’ll help you achieve your full potential. You’ll find opportunities to develop and expand your career, chances to try out new jobs in different areas of the company, or even a complete change of career path.
- Does this sound like you? The role of parcel delivery relief would be a great fit if you
- Like meeting people and making their day
- Enjoy being outside and active year-round
- Want to work for a great national company
- Would be proud to serve your fellow Canadians
Job Responsibilities
What will you do?
- You’ll start your day in the depot, sorting and preparing the day’s deliveries
- You’ll load and drive a Canada Post postal vehicle
- You’ll then spend most of your day outside, delivering packages by vehicle to customers on your route
- Operate portable communication devices (two-way radios/texting, PDT's)
- Present Canada Post in a professional manner
- Maintain and safe guard all mail items and Canada Post property
Job Responsibilities (continued)
- Communicate with customers and the general public
- Operate a vehicle in a satisfactory safe manner, when applicable
- Maintain a satisfactory safe driving record and the appropriate class of provincial driver's license, when applicable
- Lift mail items weighing up to 22.7 kilograms (50 pounds) and carry mail items weighing up to 15.9 kilograms (35 pounds)
- Work safely in all of the outdoor elements (snow, rain, hail, icy conditions, etc)
Qualifications
What must you have?
- A valid Class 5 or Class G driver’s licence with a safe driving record for at least 3 years (driver's abstract required)
- Experience in customer service is an asset
- Experience in a delivery and/or driving role is an asset
In return, we offer:
- Competitive pay
- Extensive classroom and on-the-job training about your duties and safety on the job
- Opportunities for permanent employment
Other Information
- You will be required to pass a pre-employment test, an interview and a Pre-Employment Physical assessment and a step van driving test
- This is a weekend delivery position. Friday, Saturday, Sunday & Monday availability required
- May be required to work Statutory holidays (including the day before and after)
- Will be required to successfully complete mandatory 2 consecutive weeks of training (Monday to Friday)
Note: Applicants who reside within a 50 km radius of work location are preferred
Other Information
Safety Sensitive Positions
This position may be considered a Safety Sensitive position.
Parcel Delivery Agent Relief
Canada Post
Montréal - 104.53kmTransportation & Logistics Full-time
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IT Coordinator Full-time Job
IT & Telecoms Saint-LaurentJob Details
Reporting to the IT Senior Manager, the IT Coordinator will be working as an SAP Release Coordinator and will be supporting testing activities. Working in a dynamic and high pace environment, the IT Coordinator will be part of large-scale SAP implementations, and support sustainment projects, and changes. This role will be responsible for coordinating and ensuring successful SAP Releases from scope identification to production. They will work in collaboration with Testing, Infrastructure, and Development to ensure deployment outcomes are achieved, while overseeing quality processes to ensure the integrity of Saputo’s production systems. Saputo is looking for someone that is willing to learn, interact with a magnitude of people, work on a variety of activities and grow their career in IT.
How You Will Make Contributions That Matter:
The IT Coordinator will be responsible for SAP Releases and managing requests to the quality and production systems. This will include status reporting, audit, and governance. The IT Coordinator will work with all levels of the business and IT and across all stakeholders to instruct and ensure adherence to testing guidelines and oversee inclusion of all requirements.
Key activities include:
- Take ownership of coordinating major, minor releases, and unplanned changes, overseeing the entire release process from scope identification to production.
- Manage and mitigate risks associated with releases, ensuring adherence to schedules and scope.
- Host and lead daily Change Advisory Board (CAB) meetings, fostering open communication and collaboration with multiple cross-functional teams.
- Communicate and report CAB discussions, reviewing and approving changes to Quality and Production systems.
- Facilitate monthly release scope identification meetings with functional teams and leads, collaborating closely with the development team to identify and address potential risks.
- Implement and maintain robust audit controls within Release Management, ensuring compliance with industry standards and internal processes.
- Participate in initiatives for continuous improvement in the release management process.
- Support internal stakeholders, promoting a culture of awareness and adherence to established procedures.
- Supporting the team Test Lead with loading scripts in ALM, and managing minor test cycles including scoping, test coordination and managing to project deadlines.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Bachelor's Degree in Computer Science, Information Systems or other related field or equivalent work experience.
- Bilingual English/French preferred - not a must.
- Experience with testing in an SAP environment is an asset.
- Strong analytical, organizational and multi-tasking skills, with an ability to independently manage multiple priorities and deadlines.
- Strong communication skills including the ability to articulate the type of change including its risks, progress and status clearly to key stakeholders at all levels of the business.
- Strong inter-personal skills, ability to build relationships with internal teams and external partners.
- Ability to work in a complex, fast paced project environment with interdependencies spanning multiple work-streams, teams, business divisions, geographies, time zones, & languages.
- Quick to learn business and functional systems including SAP system, regulatory compliance, functional modules and business processes.
- Able to coordinate multiple requests and changes.
- Knowledge and experience using ALM, and SAP including Solution Manager is an asset.
- Knowledge of IT program delivery lifecycle.
- Ability to collaborate at all levels of the Program.
- Demonstrated ability of being a self-starter.
- Willing to work off shift / weekend as required for deployments.
- Intermediate in MS Office (ie Word, PowerPoint, and Excel) and Sharepoint.
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Coordinator
Saputo
Saint-Laurent - 98.65kmIT & Telecoms Full-time
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Registered practical nurse (R.P.N.) Full-time Job
Medical & Healthcare KingstonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 7 months
Area of specialization: Geriatrics
Credentials: CPR Certificate, Licensure as a Registered Psychiatric Nurse by provincial authorities, First Aid Certificate
Security and safety: Criminal record check, Tuberculosis test
Location: 471 Cataraqui Woods Drive, Kingston, ON K7P 0E6
Work setting: nursing home/home for the aged
Responsibilities:
- The candidates should be able to administer medication and observe and document therapeutic effects
- The candidates should be able to provide safety and health education to individuals and their families
- The candidates should be able to provide nursing services, within defined scope of practice, to patients based on patient assessment and care planning procedures
- The candidates should be able to monitor patients’ progress, evaluate effectiveness of nursing interventions and consult with appropriate members of healthcare team
Benefits:
- The candidates will get dental plan, health care plan, vision care benefits, disability benefits, free parking, and other benefits as per collective agreement
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Be prepared for the screening questions. Include answer the following questions while applying:
- Are you currently legally able to work in Canada?
Registered practical nurse (R.P.N.)
Sienna Senior Living Inc.
Kingston - 163.98kmMedical & Healthcare Full-time
26.56
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Operations Supervisor Full-time Job
Management MontréalJob Details
This position involves overseeing a time-sensitive delivery operation. This includes managing daily operations, dock workers, drivers, fleet and fleet maintenance, dispatch operations, reverse dock operations, and customer dock operations. Must also ensure that all operations comply with the requirements of the safety department and compliance with standards.
How you will help
- In collaboration with the dedicated Logistics management team, ensure that as the business grows, operational capabilities meet or exceed all customer and company cost requirements per unit, quality of service and responsiveness.
- Develop a culture of safety, professionalism and service excellence in all areas of operations. Maintain policies and procedures to ensure compliance with federal and provincial transportation requirements and the on-site customer safety program.
- Work closely with the Director of Operations on operational objectives, and contribute to future innovations.
- Provide daily guidance to staff, to ensure alignment with operational and customer expectations.
- Ensure that all incidents (such as personal injuries, road accidents, spills, etc.) are promptly reported, documented, root causes identified and corrective/preventive measures implemented.
- Be responsible for the time/punctuality reporting function to ensure drivers are scheduled to complete company deliveries on time, including customer service reporting for customer relations .
- Be responsible for managing driver relationships, including but not limited to driver schedules, equipment usage and driver contracts.
- Ensure that a preventive maintenance program is in place and that it is effective.
- Provide mentoring and guidance to subordinates and other employees. Set individual objectives, carry out performance evaluations, recommend salary measures and implement succession planning. Oversee and manage professional development to support the leadership development program.
- Use superior communication skills to motivate staff and effectively train colleagues, managers and customers.
- Develop, implement and monitor on a monthly basis an operational “dashboard” for visual understanding of performance and output in relation to the elements of the plan.
- Ensure that all external stakeholder processes are followed and adhered to (Standard Operating Procedures (SOP), Simplified Systems of Operations (SOS) and Job Entry Subsystem (JES))
- Other related tasks that may be required
Your skills and experience:
- Must have at least a high school diploma, with preference for post-secondary studies (general stream), or a combination of education and experience.
- Previous experience in the field of transportation or operational management is preferred, various functions in the field of transportation would be beneficial
- Previous experience in dispatching, supervising and managing transport docks
- Communication skills - advanced
- Computer skills – precision, MS products, AS400, web based programs, RF scanners.
- Proven customer relations skills
- Strong conflict resolution skills
- Able to meet deadlines in a highly transactional environment, must have a keen eye for emergencies
- Ability to advocate for business needs collaboratively with colleagues
- Results oriented
- Must be a hands-on operator, trainer, tutor/coach, and advisor/mentor
- Must show initiative, be autonomous
- Knowledge of equipment is an asset
- Interest, knowledge and skills in safety training are an asset
- AZ driver's license is required
- Bilingual French and English is required, other languages are an asset
- Able to work with little supervision
To apply, please visit the Careers page of our website at dayross.com.
If you are selected for the position, you should submit to a reference and criminal background check before being hired. Only candidates selected for an interview will be contacted .
Operations Supervisor
Day & Ross Inc.
Montréal - 104.53kmManagement Full-time
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OPH - Indigenous Health Specialist Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 28/06/2024
JOB SUMMARY
The Health Equity, Diversity and Inclusion unit functions as a centre of expertise and is accountable to advance health equity and inclusion commitments, policies, Indigenous reconciliation commitments and diversity plans across the department. Ottawa Public Health (OPH) is committed to providing services and programs that are diverse and carefully designed to meet the health needs of Ottawa, and not overlook the needs of diverse and marginalized populations while always attempting to reduce barriers to access.
You are responsible for supporting the implementation and evaluation of the OPH Reconcili-Action plan, and advising on building capacity for meaningful engagement with Indigenous organizations and communities to support population health. You develop and implement a strategic organizational approach to Indigenous cultural safety, including internal education and capacity building activities, and develop an engagement and relationship building strategy with Indigenous organizations and communities. You work within an anti-racism/ anti-oppression framework that acknowledges systemic racism and seeks to ensure fairness and equitable access for everyone.
You provide strategic policy analysis and environmental scanning of new developments, trends and issues in the public health and broader health system as they relate to Indigenous cultural safety and engagement with Indigenous organizations and communities. You keep abreast of initatives that may influence the progression of program objective, including but not limited to: National Inquiry on Missing and Murdered Indigenous Women and Girls (MMIWG) - Calls to Justice; United Nations Declaration on the Rights of Indigenous People(UNDRIP); and, Truth and Reconciliation Calls to Action (TRC)
EDUCATION AND EXPERIENCE
Completion of a 4-year degree in a relevant discipline including, Indigenous Studies, Social Work, Public Policy, Health Administration, Public Health, Organizational Development, Adult Education or related field
A minimum of 3 years of related experience working with Indigenous organizations and communities. Must have knowledge and lived experience related to Indigenous health.
KNOWLEDGE
- Strong understanding of Indigenous perspectives, cultures, and local Indigenous and community groups and agencies.
- In-depth understanding of current issues affecting Indigenous communities, particularly related to health and public health.
- Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments.
- Knowledge of and sensitivity to current and emerging issues related to health and wellness of Indigenous peoples (preferably through lived experience) as they pertain to Ottawa Public Health’s mandate.
- Knowledge of Indigenous pedagogy and Indigenous worldviews is strongly preferred.
- Understanding of Indigenous history, colonization, racism, Truth and Reconciliation Commission Calls to Action, and OCAP® Principles (ownership, control, access and possession).
- Knowledge of techniques and methodologies for establishing relationships with Indigenous organizations
- Knowledge of a variety of change management theories and methodologies.
- Knowledge of consultation and engagement principles and practices related to building relationships with Indigenous organizations and communities.
- Knowledge of the Ontario’s public health sector and broader health system, and of provincial and/or First Nations, Inuit and Métis government processes.
- Knowledge of project management techniques and methodologies
- Proficiency in MS Office (Word, Excel, PowerPoint and Visio) and familiarity with SharePoint.objectives.
- Knowledge of Ottawa organizations and services that serve diverse populations, and in particular, communities that face barriers.
- Knowledge of Indigenous languages would be an asset
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Demonstrated ability to create partnerships and lead collaborative meetings and initiatives
- Demonstrated ability to develop and maintain relationships with community partners and organizations that serve First Nations, Inuit, and or Métis
- Oral communication, consulting and interpersonal skills to provide advice in the provision of ensure consistent messaging and timely corporate response to complaints or concerns raised by partners, clients, stakeholders and the public.
- Ability to communicate and relate to Inuit with sensitivity to cultural and governance differences.
- Ability to speak Inuktitut or another indigenous language
- Stakeholder engagement and consultation/facilitation skills to influence and contribute to planning processes.
- Written communication skills to develop strategies, plans, presentation, protocols and guides for Indigenous cultural safety and meaningful engagement with Indigenous organizations.
- Oral communication and influencing skills to promote the use of the Ottawa Public Health’s Indigenous Engagement framework.
- Ability to communicate and relate to Indigenous peoples and organizations with cultural competency and consideration of the diversity of Indigenous nations.
- Relationship building skills to develop and build partnerships and business relationships with key public health stakeholders and Indigenous partners.
- Strategic thinking skills to enable effective participation in initiatives that require thought leadership.
- Skills and the ability to lead initiatives from conceptualization to realization to lead, manage and/or participate in a variety of projects
- Ability to undertake research, plan and problem solve
- Ability to work effectively as a team member and independently.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
OPH - Indigenous Health Specialist
City Of Ottawa
Ottawa - 87.48kmMedical & Healthcare Full-time
91,476.84 - 111,314.84
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Sales Execution Associate Full-time Job
Coca-Cola Canada Bottling Limited
Sales & Retail MontréalJob Details
Our Sales Execution Associate work in local stores helping our customers keep Coca-Cola products fully stocked and available to "Refresh the World and Provide Moments of Optimism and Happiness". Our Coca-Cola SEA is our frontline ambassador bringing happiness and refreshments to consumers in their communities. Would you like to be a Coca-Cola Bottling Ambassador?
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck) ensuring Right Execution Daily meeting company standards for product display
- Building, changing and removing product displays; maintaining product signage; cleaning product space and securing damaged or defective product
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Follow all Company and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Act as an Ambassador by providing customer service to Consumers and store personnel by answering questions, locating product, and providing assistance as needed
Qualifications
- Must be 18 years of age and legally eligible to work
- Must have a personal vehicle for use during working hours
- A valid driver's license with a clean driving record with no major violations over the last three (3) years
- Must have current vehicle liability insurance
- Experience working in grocery, retail, warehousing, or related field, preferred
- This role requires general physical ability with the ability to lift products (weighing up to 50 lbs or 22 kg) above shoulder height without assistance.
Sales Execution Associate
Coca-Cola Canada Bottling Limited
Montréal - 104.53kmSales & Retail Full-time
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General Repair Technician Full-time Job
Maintenance & Repair OttawaJob Details
General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance with established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
- Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
- Operates facility mechanical and other systems
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Administration
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required
- Submits all expenditures on a timely basis.
- Other duties as assigned
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
- High school diploma plus trades training and/or certification or licensing.
- Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
- Sound knowledge of processes and practices relating to facility operations and maintenance
- Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
- Possesses a strong environmental, health, and safety mindset.
- Strong client-service orientation along with a high sense of urgency
- Knowledge and understanding of Building Automation Systems (BAS)
- Knowledge and understanding of HVAC Systems
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
- Mentoring skills required to support lower level technician’s development
- Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
- Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
- Must be capable of obtaining appropriate security clearance
- Hold a valid driver's license
Licenses and/or Professional Accreditation (one of the following bullet points)
- Building Operator Certification or equivalent through an accredited institution required
- Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
General Repair Technician
BGIS
Ottawa - 87.48kmMaintenance & Repair Full-time
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Administrative Specialist Full-time Job
Administrative Jobs OttawaJob Details
As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.
Is this role right for you? In this role you will:
- Process documentation requests and input transaction requests as directed by Financial Consultants
- Partner with Financial Consultants and Portfolio Managers in booking client meetings
- Respond effectively to all inquiries from current and prospective clients concerning MD products and services
- Respond to last minute requests from Financial Consultants during client meetings
- Maintain a follow-up system for inquiries, complaints, and problem resolution, ensuring that established MD service standards are being met in a timely manner
- Provide support and participate in the research and resolution of client issues
- Complete file preparation for Financial Consultants and Portfolio Managers in advance of client meetings
- Prepare and process new account documentation as required
- Update the database for all client contact, ensuring that all client information & notes are recorded correctly
- Maintain monthly compliance related tasks as required
- Liaise with accountants and third parties as required
- Prepare business correspondence to clients and third parties
- Participate in projects as required
- Provide reception coverage and general office duties
The Must Haves:
- Community college diploma in Business Administration or equivalent
- 2 years’ experience in an administrative or clerical position, preferably within the financial services industry
- Proficiency in the use of Microsoft Windows and its applications including Excel, Word, PowerPoint, and MS Outlook
- Working knowledge of CRM2
- Canadian Securities Course (CSC) & Conduct and Practice Handbook (CPH) are considered assets
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- A dedication to client service
- Strong organizational skills
- Strong attention to detail and follow-through skills
- Excellent verbal and written communication skills
- Initiative and are resourceful
- An ability to work independently or effectively within a team
- An ability to manage multiple priorities in a fast- paced environment
- An ability to effectively manage change
- A focus on achieving results
Administrative Specialist
Scotiabank
Ottawa - 87.48kmAdministrative Jobs Full-time
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Security Guard Full-time Job
Security & Safety Saint-EustacheJob Details
Security Guard in Ste-Therese and Ste-Eustache (P7)
Are you seeking an exciting career opportunity in the security field? We are currently looking for security agents to join our dynamic team, working at our sites in Ste-Thérèse and Ste-Eustache!
Work Schedule
- Variable schedule (Day, Evening, and Night)
- Temporary position, full-time or part-time.
Job Requirements
- Valid Security Guard License (BSP)
- Valid First Aid Certificate (CPR)
- Valid driver's license and possession of a personal vehicle (Mandatory)
- Please note that a $3.00 per hour bonus is added to the hourly wage for the use of your personal vehicle (P7).
- Excellent customer service skills.
- Availability for day, evening, and/or night shifts.
Responsibilities
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel.
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
- Controls access to client site or facility through the admittance process.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
- Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.
Note : The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
Please note that only selected candidates will be contacted for an interview. We appreciate your understanding.
Security Guard
Securitas Canada
Saint-Eustache - 87.86kmSecurity & Safety Full-time
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Maintenance Helper Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 05/12/2024
JOB SUMMARY
The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.
You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Up to one month of related experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- General facility cleanliness and safe work practices
- Cleaning chemicals and disinfectants and safe application/procedures
- Effective cleaning techniques
- WHMIS
- Customer Service principles
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to communicate effectively with the general public and staff
- Able to work effectively in a team environment
- Good interpersonal and customer service skills
- Polite and punctual
- Possess the physical capability to perform the ongoing duties of the position
- Prepared to work flexible hours including evenings and weekends
- Presentable to the public
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Maintenance Helper
City Of Ottawa
Ottawa - 87.48kmMaintenance & Repair Full-time
22.84 - 26.73
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