4595 Jobs Found
Customer Service Agent Full-time Job
Customer Service OttawaJob Details
This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 87.48kmCustomer Service Full-time
61,663.42 - 72,157.54
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PLANNER TRANSPORTATION Full-time Job
Transportation & Logistics TorontoJob Details
- Posting Period: 28-Oct-2024 to 12-Nov-2024
Job Description:
We are seeking qualified and experienced transportation planning professionals to fill several current vacancies in the Transportation Planning section of the City Planning Division. Transportation Planning is comprised of specialized planning professionals who combine transportation and land-use planning skills and expertise to provide a number of services, including the following:
- Planning sustainable and interconnected transportation networks to improve people's mobility choices, to create vibrant public spaces and to support economic prosperity, improving the overall quality of life in the City of Toronto.
- Leading and being champions of the transportation vision in the City's Official Plan, including development of leading-edge policies on major transportation initiatives.
- Providing evidence-based transportation planning technical analysis and best practices, supported by research and analysis of transportation and travel trends in the City and surrounding regions.
- Communicating and educating people in a clear and compelling way in undertaking inclusive and transparent engagement and collaboration with stakeholders and the public, and providing an important liaison to all related transportation agencies.
Major Responsibilities:
Reporting to the Program Manager, Transportation Planning, the Transportation Planner will be responsible for investigating and analyzing a variety of city-wide and/or area specific transportation planning issues and initiatives and contributing to review and implementation of large, complex development projects, including transit initiatives, to help achieve the City's multi-modal transportation and planning policy objectives.
In addressing these responsibilities the individual will be required to:
- Conduct transportation planning studies and review development applications, develop recommendations, and draft reports for Committees and Council.
- Prepare planning, research and policy studies, secondary plans, precinct and master plans, transit planning studies, and undertake environmental assessments for multi-modal transportation initiatives.
- Prepare requests for qualifications/proposals, terms of reference and study designs to support planning, research and policy studies, environmental assessments, and transit initiatives.
- Compile and analyze socio-economic and geospatial data associated with transportation planning studies.
- Prepare reports on multi-modal transportation issues affecting the City of Toronto.
- Design, conduct and/or coordinate research and analysis activities and surveys.
- Design, develop and maintain transportation planning information systems, data banks, and computer models to monitor transportation planning issues, trends and policies.
- Assist in developing Official Plan and Zoning By-Law amendments and prepare reports.
- Evaluate the implications of transportation planning initiatives of other municipalities, jurisdictions and agencies.
- Consult with other City Divisions, municipalities, and agencies to coordinate, plan, develop and implement transportation policies, programs and projects.
- Monitor projects and the progress of consultant studies, including day-to-day coordination and liaison with consultants, to assist in ensuring that studies are completed on time and within budget.
- Provide work direction on research, analysis, surveys, and report writing assignments to Assistant Planners.
- Maintains an awareness of developments and advancements in the transportation planning field. Provide information and advice in response to enquiries from elected officials, representatives of Provincial/Federal ministries and other municipalities, other government agencies, consultants, stakeholders and the public.
- Assist the Senior Transportation Planner or Program Manager in representing the Division on inter-departmental and intergovernmental working groups and technical advisory committees
- Maintain positive working relationships with other City Divisions (including Agencies, Boards and Commissions) as well as other levels of government and key stakeholders to foster effective partnerships.
- Carry out specific Transportation Planning tasks as assigned.
- Prepare for, and act as an expert witness before, the Local Planning Appeal Tribunal.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Post-secondary education in transportation planning/engineering, or in a professional discipline pertinent to the job function, or the equivalent combination of relevant education and experience.
- Considerable experience working on complex transit/transportation planning projects, such as transportation policy development, Transportation Master Plans, Transit Project Assessment Processes, Environmental Assessments, Official Plan Amendments, Secondary Plans and Corridor Studies.
- Experience in quantitative and survey research methodologies, data management, and analysis of demographic, social, economic and environmental trends, including graphical representation of statistics.
- Experience in performing technical analysis to support policy development.
- Experience in assisting with the implementation of public engagement programs for multi-modal transportation studies.
You must also have:
- Knowledge of the Planning Act, the City's Official Plan, Municipal Class Environmental Assessment Process, Transit Project Assessment Process, Development Review Processes, Provincial Policies and Legislation related to land use planning, transportation planning, as well as current regulations and evolving policy trends in the City.
- Effective interpersonal and customer service skills to interact with all levels of the organization, and with elected officials, the media and the public.
- Excellent communications skills to present and showcase information to a variety of audiences.
- Ability to use a variety of computer software (e.g. Word, Excel, Access, GIS, Graphic Presentation, transportation modelling, etc.) and software packages relevant to supporting the division’s core requirements.
- Effective consulting, conflict resolution and negotiating skills when dealing with the community, developers, consultants, other City Divisions, and public and private agencies.
- Demonstrated ability to prioritize and complete project assignments working both independently and as a part of a team.
- Demonstrated accountability, innovation and adaptability skills.
- Proficiency in a variety of computer software (e.g. Word, Excel, PowerPoint, web-based applications).
- Knowledge of other software packages (e.g. Synchro, Sim Traffic, Aimsun Next, Emme, GIS applications, etc.) relevant to supporting the Division's core requirements would be an asset.
- Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act (OSHA) and other regulations/legislation that apply to the job duties.
PLANNER TRANSPORTATION
City Of Toronto
Toronto - 400.29kmTransportation & Logistics Full-time
65.01 - 71.22
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Casual Feeder Driver in Ottawa Area Full-time Job
Transportation & Logistics LaurentidesJob Details
Responsibilities:
This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.
Job Requirements:
- Valid Class 1 Driving License
- Able to lift up to 70 pounds.
- Bilingual
Shift Start:Between 21:00 to 02:00am (Flexibility is required)
Job Type: Full-time
Job Location: UPS Ottawa/ UPS Kanata center
Salary:$28/h
Benefits: Medical, Dental, and vision insurance
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Casual Feeder Driver in Ottawa Area
UPS
Laurentides - 301.17kmTransportation & Logistics Full-time
28
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Full-time Package Delivery Driver Full-time Job
Transportation & Logistics CaledonJob Details
Job Description:
“UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”
UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.
Job Type: Full-Time
Workdays: Tuesday to Saturday (Flexibility to work Mondays, must be able to work ALL 5 days of the week)
Work Location: 12424 Dixie Rd, Caledon, ON L7C 2L7 (Main intersection: Mayfield Rd & Dixie Rd)
Shift Start: 9:15 AM - 5:15 PM (Flexibility with Start and Finish time required)
KEY RESPONSIBILITIES AND DUTIES:
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Deliver and pick up UPS packages efficiently and effectively.
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Learn and properly execute UPS safe and defensive driving methods.
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Assist with loading and unloading trucks as required.
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Record, track, and maintain information about delivered packages.
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Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.
REQUIREMENTS:
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Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
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Ability to work in a fast-paced environment
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Proficiency in navigating and finding locations using maps, GPS devices, and map books
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Available to work Tuesday through Saturday/ and some Mondays
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Possession of a valid Ontario G driver’s license
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Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years
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Strong customer service skills
COMPENSATION:
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HOURLY WAGE: $20.00/hr (base rate $17.30 + hourly bonus $2.70)
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Union Collective Agreement -$35.78 per hour after seniority plus 48 months of service.
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Overtime
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Weekly Pay
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2 weeks of paid vacation after one year of service
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Vision, health and dental benefits after one year of service
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Immediate access to UPS ‘Employee Discounts’ upon hiring
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Paid training
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Free Onsite Parking
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Opportunity for advancement within a Fortune 50 Company
Full-time Package Delivery Driver
UPS
Caledon - 436.14kmTransportation & Logistics Full-time
20
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Customer Counter Clerk Full-time Job
Customer Service KingstonJob Details
Job Details:
UPS is currently looking for a Part-Time Evening Customer Counter Clerk at our warehouse in our Kingston location.
•Job Classifications: Part-time Warehouse / Clerical
•Job Type: Permanent / Hourly
•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7
•Work days: Monday - Friday *non-negotiable*
•Scheduled Shift: 4 PM -7 PM (Start and Time may change due to operational needs)
•Category: Clerical / Warehouse Operations
•Candidates must be able to work up to 25 hours per week (if required)
Key Accountabilities
•Dealing with all telephone calls
•Handling customer complaints in a professional manner.
•Dealing with SLA concerns, PCA queries
•Providing customer counter cover
•Running reports for the centre, TTS report, Cares report and Apple report
•Cash handling and banking
•Meet set targets on a daily basis
•Responsible for any additional tasks given
Education/Work Experience
•Have good communication skills and fluent in English both written & spoken is essential
•Efficient team player and able to work in a targeted environment.
•Able to lift up to 70 pounds
•Working knowledge of word and excel.
•Typing skills: at least 40 words per minute
•Good attention to details
• •Warehouse experience is not required
•Able to work in a fast paced and temperature changes environment
Benefits:
•Wage starts at $17.30/hr
•Unionized position.
•Weekly pay (every Friday)
•Full training provided
•Tuition reimbursement up to $2000 per semester (conditions apply)
•Performance evaluations yearly
•Extended health and dental benefits
•Group insurance and pension benefits
•Opportunities for advancement
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.
Customer Counter Clerk
UPS
Kingston - 163.98kmCustomer Service Full-time
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Driver Helper/Driver Assistant Full-time Job
Transportation & Logistics CaledonJob Details
“UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”
Position Summary:
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Mississauga/Erindale Area. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.
*NO DRIVING REQUIRED*
Job type(s): Part-time, Seasonal
Work Location: Mississauga ON (L5L, L5C L5B- Postal Code Area)
Workdays: Monday through Friday (All five days of the week)
Shift Start: Start time will vary between 10:30 AM - 3:00 PM. Depending on operational needsstart times & finish times may vary. Flexibility required
Pay rate: $17.30/hr.
** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**
Responsibilities:
- Meet UPS driver at the assigned local meet point
- Deliver and pick up UPS packages efficiently and effectively
- Learn and properly execute UPS package handling/delivery methods
Requirements:
- 3 to 5 hours a day, start times & finish times may vary depending on operational needs. Flexibility required
- Must be able to lift up to 70 lbs. (32 kg) unassisted
- Strong customer service skills
- Employees must wear a company-provided vest, black pants, and dark brown or black boots
- Must be able to work outside in all weather conditions
- Must be able to deliver packages by means of walking
- Work hours may vary depending on the work volume
Compensation & Benefits:
- Hourly pay rate: $17.30/hr.
- Weekly pay
- Paid training
- Work locally in neighborhoods/areas around your home
- Immediate access to 'UPS Employee Discount' program upon hire
- Opportunities for advancement within a Fortune 50 company
This is Unionized role and monthly union deductions will apply
Note: The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume
Driver Helper/Driver Assistant
UPS
Caledon - 436.14kmTransportation & Logistics Full-time
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Cleaner Full-time Job
Hospitality OttawaJob Details
Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.
Key Responsibilities:Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:
Clean floors by sweeping, scrubbing, or vacuuming
Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
Strip and finish hard surface floors manually or with power equipment when required
Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions)
Transport garbage from drop points to garbage bins or compactor
Transport maintenance machinery, where necessary, between floors and job sites
Cleans and stores equipment and machinery used
Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
Cleans washroom floors including stripping and finishing
Cleans stairwells and elevator cabs where ladders are required
Loads and unloads supplies and replenishes cleaning solutions
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
Other duties that management may assign
Strip, seal, finish, and polish floors
Strip and finish hard surface floors manually or with power equipment when required
Steam clean or shampoo carpets
Notify managers concerning the need for major repairs or additions to building operating systems
Mix water and detergents in containers to prepare cleaning solutions, according to specifications
Strip, seal, finish, and polish floors
Steam clean or shampoo carpets
Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.
Job Requirements:
Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
Ability to lift, push and pull heavy items as well as climb ladders.
Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
Licenses and/or Professional Accreditation
Must meet security clearance requirements, where applicable
Must have a valid Class G license (may be required)
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Cleaner
BGIS
Ottawa - 87.48kmHospitality Full-time
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Cleaning Inspector Full-time Job
Management Owen SoundJob Details
Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be responsible for a designated zone of job sites contracted for service. You will oversee the execution of duties and ensure all aspects of the client contract are being fulfilled, with an emphasis on quality control, health and safety & striving to exceed client expectations.
Key Responsibilities: Functioning as a core member of the operations team and in support to the Director of Operations the Cleaning Inspector will:
- Ensure client accounts are provided with a high level of service through supervision and coordination of activities by cleaners and Subcontractors
- Maintain operational continuity at job sites and attend to any day time emergencies
- Respond quickly and efficiently to all operational requests
- Report any safety or security issues to Operations department
- Perform internal audits, prepare reports of findings, and maintain records of corrective actions
- Inspect facilities to ensure safety and cleanliness standards are met
- Coordinate, review and report on the field quality inspections to ensure safety, security and cleanliness
- Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility issues efficiently
- Follow up with cleaners and Subcontractors to ensure they are completing all required tasks and are in compliance with relevant legislation, standard criteria and corporate policies.
- Ensure Subcontractors and cleaners are cleared/ trained through all security protocols
- Train cleaners and Subcontractors in performing duties
- Maintain work/periodic schedules according to client needs
- Demonstrate the values of the company and lead by example at all times in order to cultivate a culture of quality and best practices
- Monitor absences, turnover and ensure flexible cover arrangements within short notice
- Track inventory and equipment
- Protect company’s and clients assets from misuse and damage
- Handle and assist with emergency procedures accordingly and as required
- Perform other duties as assigned
Job Requirements:
- 2+ years of applicable experience in a Cleaning/ Service related field
- Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
- Professional, courteous, approachable manner with a "can-do" attitude
- Valid Ontario driver's license and own vehicle
- Familiarity with janitorial/battery operated equipment
- Intermediate computer skills and knowledge of Microsoft Office Software
- Ability to work in a fast paced environment to accomplish multiple goals
- Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
- Self-disciplined and accountable with strong interpersonal skills
- Ability to work independently and as a team
- Ability to multi-task, prioritize work effectively and meet multiple deadlines.
- Effective attention to detail and a high degree of accuracy
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed in a client site setting. The noise level in the work environment is usually moderate
Cleaning Inspector
BGIS
Owen Sound - 491.71kmManagement Full-time
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Health, Safety & Environment Coordinator Full-time Job
Medical & Healthcare QuébecJob Details
The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.
KEY DUTIES & RESPONSIBILITIES
Program Coordination
- Acts as the first point-of-contact for environmental and health inquiries and incidents.
- Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
- Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
- Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
- Researches environmental, health and safety matters; provides findings and recommendations.
- Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
- Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
- Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
- Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
- Maintains business continuity and emergency management plans and procedures
- Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks. Provides findings about risks and suggestions for improvement.
Incident Investigation, Resolution & Reduction
- Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
- Coordinates the implementation of corrective and preventative measures
- Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures
Audit Compliance, Data Maintenance & Reporting
- Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
- Assists in the audit of compliance records and all other environmental, health and safety data
- Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
- Experience with database development, programing and maintenance considered an asset
- Other duties as assigned
KNOWLEDGE & SKILLS
- Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
- Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
- 1 to 3 years of environmental, health and safety work experience
- Understanding of environmental, health and safety regulatory requirements
- Understanding of emergency management requirements
- Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
- Strong communication skills along with some ability to influence stakeholders
- Strong administrative skills along with ability to maintain and report accurate data
- Analytical and problem-solving skills
- Ability to exercise good judgment
- Able to work independently but provide strong support to the team as and when requested
- Frequent trips to be expected on the different sites
Licenses and/or Professional Accreditation
Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:
- Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
- Certified Health & Safety Consultant from Canadian Society of Safety Engineering
Security:
- Physical Security Professional from ASIS International
- Certified Protection Professional from ASIS International
Business Continuity:
- Certified Business Continuity Planner from Business Continuity Management Institute
Health, Safety & Environment Coordinator
BGIS
Québec - 337.09kmMedical & Healthcare Full-time
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Billing Coordinator Contract Job
Financial Services MississaugaJob Details
The Billing Coordinator is an expert in all job functions of the Billing Department. The Coordinator will facilitate the work amongst Billing Administrators and provide specialized support to the team. The Billing Coordinator will be focused on increasing invoice quality by analyzing reporting to identify problem areas and implement corrective action. With continuous improvement always in mind, the Billing Coordinator will be responsible to review and implement process improvement initiatives. Must understand customer invoice requirements and provide custom invoice solutions as required.
How You’ll Help:
- Provide daily support to Billing Administrators to ensure all job functions are getting completed in adherence to the Business Service Level Agreements
- Perform Billing Administrator job functions when required to support getting task (s) completed
- Analyze processes to improve overall effectiveness of the team
- Input other types of Billing (contract probills) unrelated to shipment movement
- Investigate and create Customer Deals and Invoice Audit rules in AS400 to meet customer/business requirements and improve invoice accuracy
- Regular communication with all levels of the organization to provide consistent feedback of areas that need improvement in order to improve invoice quality
- Investigate reoccurring invoice issues to get to the root cause. Work with all levels of the business, as well as external customers to implement sustainable solutions
- Analyze and understand customer invoice requirements; offer standard invoice options when applicable, focusing on electronic solutions
- Work closely with customers and Sales to provide approved non-standard invoice options including updating customer web portals to provide accurate invoice details
- Handle escalated issues from Billing Administrators within established guidelines
- Exhibit leadership at all times, be accessible and approachable to all Billing Team members
- Maintain positive customer relationships, both internally and externally
- Other related duties as may be required
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Minimum one year experience in a Billing Department
- Excellent verbal and written communication skills
- Computer skills – accuracy, MS products including strong Excel skills; AS400 experience, an asset. Must possess the ability to learn new software
- Demonstrated interpersonal and customer relationship skills
- Strong analytical and problem solving skills, particularly numerical
- Detail orientated with the ability to work accurately in a high volume, fast-paced environment.
- English, other languages considered an asset
- Able to work with little supervision
Billing Coordinator
Day & Ross Inc.
Mississauga - 423.26kmFinancial Services Contract
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Data Center Technician Full-time Job
IT & Telecoms MarkhamJob Details
Data Center Technician
CBRE
Markham - 382.05kmIT & Telecoms Full-time
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Industrial Millwright/Operator Full-time Job
Maintenance & Repair OttawaJob Details
Application Close: 05/11/2024
JOB SUMMARY
The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa.
You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of process mechanical systems and equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including Wastewater treatment plant, remote pumping stations, odour control facilities, regulators, lagoons, valve chambers, storage tanks).
These duties are carried out in an industrial, production, regulated and quality focused environment and, as such, must be completed in consideration of and in close coordination with other engineering, skilled trade and maintenance staff in the Branch.
As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.
Note these systems and equipment include, but are not limited to: process chemical feed, metering, piping and storage systems (e.g. sulphuric acid, sodium hypochlorite, aluminium sulphate, sodium silicate, sodium bisulphite, sodium hydroxide, potassium permanganate, hydrofluorosilicic acid, aqueous ammonia, etc.), raw water, treated drinking water, effluent water and sanitary sewage screening, processing, metering, piping, pumping and valve systems (fractional horsepower to several thousand horsepower, 6mm to 2450m dia or 4500mm x 3600mm), sludge collection, transfer and mixing systems, pressure and flow control valves, crane, rigging and hoisting systems (up to 5 tons), pumps, blowers, motors, engines, compressors, vacuum systems, gear boxes, clutches, turbines and centrifuges (fractional horsepower to several thousand horsepower). The equipment may or may not be drained, evacuated or energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade chambers, tanks and reservoirs, outdoor power substations, office areas, etc.
EDUCATION AND EXPERIENCE
Completion of Industrial Millwright apprenticeship program of 8000 hours
Minimum of 5 years of experience as a licensed Industrial Millwright in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of industrial and process mechanical equipment and the installation, construction and commissioning of process mechanical and chemical feed systems.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Canadian Building Code
- Ontario Plumbing Code
- Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
- Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
- Branch, Departmental, Unit and Section roles and responsibilities
- Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes
- City Purchasing Bylaw and policies as related to authorized purchases and responsibilities
- CVOR Vehicle Requirements, as identified by the Province
- Metal pipe, tube and plate heating, forming, cutting, welding, soldering, brazing and jointing tools, methods and techniques
- No-metal pipe and tube bending, forming, cutting, fusing, bonding and jointing tools, methods and techniques
- Installation, inspection, testing, maintenance and repair methods and procedures for small to large (fractional to several thousand horsepower) process mechanical equipment including engines, pumps, motors, compressors, gearboxes, turbines, centrifuges, etc.
- Installation, inspection, testing, maintenance and repair methods and procedures for small to large (6mm to 2450m diameter and 4500mm x 3600mm) process piping, jointing and valve systems, etc.
- Precision measurement, vibration and alignment techniques and equipment
- Math concepts applicable to the trade
- Working knowledge of electrical, electronic and instrumentation equipment, materials and maintenance procedures
- Computer system applications pertinent to water and wastewater treatment and collection facilities including SCADA Systems and Maintenance Management Systems
- MS Office and Outlook
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Knowledge of TSSA rules & regulations
- Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is desirable
COMPETENCIES, SKILLS AND ABILITIES
- Work effectively, with others and independently
- Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
- Perform trade related preventive and corrective maintenance procedures
- Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, Forklift etc.)
- Analyze, identify, prioritize and solve problems quickly and effectively
- Use a wide range of hand tools, heating, cutting and welding tools, machine shop tools, measurement tools and testing equipment
- Make precise and accurate measurements layouts
- Accurately read, interpret and mark-up technical drawings
- Clearly sketch mechanical schematics and installations
- Understand and effectively utilize new information for problem-solving and decision-making
- Good organizational skills
- Readily establish effective interpersonal relationships
- Alertness, dependability, punctuality
- Work well under pressure
- Shows initiative, strong judgement and a high degree of reliability
- Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
- Willingness to work outside of normal hours
- Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Industrial Millwright/Operator
City Of Ottawa
Ottawa - 87.48kmMaintenance & Repair Full-time
81,960.32 - 95,896.32
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