4224 Jobs Found
Customer Service Agent Full-time Job
Customer Service OttawaJob Details
Application Close: 31/12/2024
This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.
JOB SUMMARY
The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City.
You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Service is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
- Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
- Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Customer Service Agent
City Of Ottawa
Ottawa - 353.34kmCustomer Service Full-time
61,663.42 - 72,157.54
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Marketing Specialist Full-time Job
Canadian Tire Corporation, Limited
Marketing & Communication TorontoJob Details
What you’ll do
The Personalization Pod team at Canadian Tire is an agile, customer-focused team that relies on data for marketing efforts in order reach out to customers on a more personal level. We are seeking a Marketing Specialist to join our team. Reporting to the Manager, Personalization Lifecycle, the Marketing Specialist will primarily be responsible for planning, executing, and reporting on customer focused campaigns. This position is key to supporting efforts to increase loyalty engagement across Canadian Tire.
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Draft detailed marketing plans with clear objectives and requirements
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Work closely with data analysts on the team to identify target audience segments and establish communication strategies to effectively reach them
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Liaise with cross-functional teams for campaign planning, creation of assets, and execution of key marketing campaigns
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Build out app campaigns such as push notifications, popups, and content cards, monitor campaign metrics and modify as necessary
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Measure the success of marketing campaigns by analyzing metrics, identifying trends, and opportunities for improvements
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Ensure generated insights meet standards of analytical and statistical rigour, highlighting gaps where necessary
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Build and communicate reports on marketing efforts and campaigns providing data-driven insights, key learnings and next steps
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Identify and troubleshoot issues as they arise with an entrepreneurial mindset, and provide scalable resolution with follow-through
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Work on ad-hoc projects that leverage multiple internal and external sources of data such as sales, digital analytics, loyalty, etc.
What you bring
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B.S. in Marketing, Business, or a related field
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2+ years of relevant work experience
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Proven experience in marketing campaign planning, design and execution
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Knowledge of customer segmentation and targeting strategies
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Proficiency with Braze or similar customer engagement platforms
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Strong analytical skills with the ability to interpret data and generate actionable insights
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Excellent communication skills for effective collaboration with design teams and stakeholders.
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Detail-oriented with strong organizational skills to manage multiple projects simultaneously.
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Familiarity with digital marketing metrics and analytics tools, and ability to create compelling reports and presentations on campaign performance
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Experience working with cross-functional teams in a fast-paced environment.
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Strong ability to adapt to rapid changes in project requirements and priorities
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Experience with visualization platforms such as Looker or Google Data Studio is a plus
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Knowledge of SQL and Python is a plus
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
Marketing Specialist
Canadian Tire Corporation, Limited
Toronto - 6.54kmMarketing & Communication Full-time
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Warehouse Associate Part-time Job
General Category Mount DennisJob Details
Work Location:9272 Airport Road, Mount Hope, ON L0R 1W0
What UPS can offer:
- Wage $20.00/per hour (regular wage $17.30 + $2.70hourly bonus)
- Guaranteed wage progression through Union Collective Agreement-$27.81 per hour after seniority plus 48 months of service.
- Health, dental, vision, and life insurance (after 1 year)
- Tuition Reimbursement: $ 3000 per semester
- Employee referral bonus: $300 per referral
- Promotion from within. Career development and growth opportunities.
- Employee discounts
- Employee Assistance Program
Qualifications/Skills:
- No experience necessary-on the job training provided!
- Able to work in a fast-paced warehouse environment.
- Able to lift up to 70lbs.
- Must be available 5 days a week Monday to Friday
- Part time AM Sunrise Shift:
- Monday to Friday (5 days a week)
- Monday shift: 02:00 am-07:30 am approximately
- Tuesday-Friday Shift: 04:30am and finishes between 07:45am and 9:30am, depending on the volume.
- The length of your shift will depend on daily volume. You can expect longer shifts during peak holiday season year after year.
Warehouse Associate
UPS
Mount Dennis - 4.45kmGeneral Category Part-time
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Software Developer Full-time Job
IT & Telecoms TorontoJob Details
As a Java Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to protect our customers and your role includes delivering of the digital banking solution using Java, SpringBoot, Microservices and other leading-edge technologies, maintaining high level of code quality, and driving technical discussion. By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.
Is this role right for you? In this role, you will:
- You will be working on various projects and implementing the best practice code into the code base.
- You will be collaborating with the Solution Architects and Technical Leads to realize technical vision and direction.
- You will be solving technical challenges and communicating your ideas to the team.
- You will be responsible for providing code reviews to your peer developers.
- You will be collaborating with the team to plan milestones, successfully execute software delivery, and escalate issues as needed.
- You will be responsible for enhancing code quality by writing and executing tests.
- You will be proficient in security scanning and implementing best practices to resolve security issues.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- You have 3+ years of work experience as a Java developer with a preference for Java 11 or 17. You have experience building scalable, enterprise level technology stacks with Java but ideally with a broad set of tools.
- You have extensive experience working with Spring Boot framework and NoSQL databases such as MongoDB.
- You have experience with container orchestration technology, like Cloud Foundry or Kubernetes
- You have experience working on projects that involve Application Security like oAuth2 and/or SSO.
- You have experience with event stream processing technologies such as Kafka or Pub/Sub
- You have experience with Continuous Integration/Continuous Deployment (CI/CD)
- You have experience with REST API design.
- You have knowledge in Object Oriented and Functional Design
- Preferred: You have worked on productionizing NodeJS servers
- Preferred: You have experience with one modern JS framework, preferably React
- Preferred: You’ve used modern JS toolsets (ES6, Typescript, Babel, Lerna, Jest, Protractor)
- You have a passion to work in a fast pace high performance team and having a desire to take the team towards the next level.
- You are able to do deep research alone, to solve problems in a timely manner. You are passionate about sharing your solution to the team.
- You have well rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Software Developer
Scotiabank
Toronto - 6.54kmIT & Telecoms Full-time
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Development Lead (Java/Angular) Full-time Job
IT & Telecoms TorontoJob Details
Application Deadline:
12/12/2024
Address:
33 Dundas Street West
Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides advice on security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools, standards, and relevant software platforms based on business requirements.
- Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from user.
- Analyzes, develops, tests, and implements new software programs, and documentation of entire software development life cycle execution.
- Performs preventative and corrective maintenance, troubleshooting and fault rectification of system and core software components.
- Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
- Evaluates new technologies for fit with the program/system/eco-system and the associated upstream and downstream impacts on process, data, and risk.
- Follows release management processes and standards, and applies version controls.
- Assists in interpreting and documentation of client requirements.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically, between 8+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
- Applications Integration.
- Test Driven Development.
- System Development Lifecycle.
- Troubleshooting.
- System and Technology Integration.
- Must have experience in Java, spring boot, Oracle DB, JavaScript, Angular, some experience with AWS cloud solution, cloud development
- Nice to have banking experience
- Deep knowledge and technical proficiency gained through extensive education and business experience.
Salary:
$74,800.00 - $138,600.00
Development Lead (Java/Angular)
BMO Canada
Toronto - 6.54kmIT & Telecoms Full-time
74,800 - 138,600
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Customer Counter Clerk Full-time Job
Customer Service KingstonJob Details
UPS is currently looking for a Part-Time Morning Customer Counter Clerk at our warehouse in our Kingston location.
•Job Classifications: Part-time Warehouse / Clerical
•Job Type: Permanent / Hourly
•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7
•Work days: Monday - Friday *non-negotiable*
•Scheduled Shift: 8am-12pm (Start and Time may change due to operational needs)
•Category: Clerical / Warehouse Operations
•Candidates must be able to work up to 25 hours per week (if required)
Key Accountabilities
•Dealing with all telephone calls
•Handling customer complaints in a professional manner.
•Dealing with SLA concerns, PCA queries
•Providing customer counter cover
•Running reports for the centre, TTS report, Cares report and Apple report
•Cash handling and banking
•Meet set targets on a daily basis
•Responsible for any additional tasks given
Education/Work Experience
•Have good communication skills and fluent in English both written & spoken is essential
•Efficient team player and able to work in a targeted environment.
•Able to lift up to 70 pounds
•Working knowledge of word and excel.
•Typing skills: at least 40 words per minute
•Good attention to details
• •Warehouse experience is not required
•Able to work in a fast paced and temperature changes environment
Benefits:
•Wage starts at $17.30/hr
•Unionized position.
•Weekly pay (every Friday)
•Full training provided
•Tuition reimbursement up to $2000 per semester (conditions apply)
•Performance evaluations yearly
•Extended health and dental benefits
•Group insurance and pension benefits
•Opportunities for advancement
UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.
Customer Counter Clerk
UPS
Kingston - 247.07kmCustomer Service Full-time
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Admin Coordinator Full-time Job
Administrative Jobs MississaugaJob Details
- Assists with preparing leasing and sale documents. Work with team and clients to collect listing details for MLS postings.
- Work with deals team to ensure Brokers’ commission payments processed.
- Assist with the plan of action of marketing particular properties. Support Sales team members with the implementation of business strategies.
- Perform client property tours, resolve client issues, and reply to client pricing inquiries.
- Source properties and clients by researching local and national databases.
- Track and report on replies and communications from sourcing activities.
- Maintain and update marketing database system, intranet, and external website.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
- College or University Degree with 3-4 years of job-related experience. Real Estate Salesperson license an asset. Real Estate experience an asset.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Admin Coordinator
CBRE
Mississauga - 21.57kmAdministrative Jobs Full-time
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Admin Coordinator Full-time Job
Administrative Jobs MississaugaJob Details
- Assists with preparing leasing and sale documents. Work with team and clients to collect listing details for MLS postings.
- Work with deals team to ensure Brokers’ commission payments processed.
- Assist with the plan of action of marketing particular properties. Support Sales team members with the implementation of business strategies.
- Perform client property tours, resolve client issues, and reply to client pricing inquiries.
- Source properties and clients by researching local and national databases.
- Track and report on replies and communications from sourcing activities.
- Maintain and update marketing database system, intranet, and external website.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
- College or University Degree with 3-4 years of job-related experience. Real Estate Salesperson license an asset. Real Estate experience an asset.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Admin Coordinator
CBRE
Mississauga - 21.57kmAdministrative Jobs Full-time
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Admin Coordinator Full-time Job
Administrative Jobs MississaugaJob Details
- Assists with preparing leasing and sale documents. Work with team and clients to collect listing details for MLS postings.
- Work with deals team to ensure Brokers’ commission payments processed.
- Assist with the plan of action of marketing particular properties. Support Sales team members with the implementation of business strategies.
- Perform client property tours, resolve client issues, and reply to client pricing inquiries.
- Source properties and clients by researching local and national databases.
- Track and report on replies and communications from sourcing activities.
- Maintain and update marketing database system, intranet, and external website.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
- College or University Degree with 3-4 years of job-related experience. Real Estate Salesperson license an asset. Real Estate experience an asset.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Admin Coordinator
CBRE
Mississauga - 21.57kmAdministrative Jobs Full-time
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Data Center Operator Full-time Job
IT & Telecoms BramptonJob Details
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
Who we’re looking for:
We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor. We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running. You will be accountable for maintaining 100% uptime through outstanding maintenance and skillful operations. An entrepreneurial spirit and customer-focused mindset will be key in making your mark on this unique operations team within Canada’s leading wireless, cable and media company.
What you’ll do:
• Operate multi megawatt emergency power generation and distribution systems.
• Generators, UPSs, DC Plants, Switchgear, etc.
• Operate a wide variety of HVAC systems
• Chillers, Pumped refrigerant, RTU’s, Splits, CRACs and others.
• Complete minor repairs and routine maintenance independently and assist with complex repairs and work orders.
• Plumbing, belts, lubes, bearings, filter replacements, etc.
• Operate/Maintain/Repair all manner of building automation devices including valves, dampers, humidifiers, actuators, pumps, etc.
• Operate/maintain/repair fire systems and their components including smoke and heat detectors, pre-action wet/dry sprinklers, standpipes, and related auxiliaries.
• Investigate and mitigate alarm causation and reset the system as required.
• Coordinate/Escort external trades.
• Perform daily routine water analysis and maintain defined chemical levels as per the water treatment programs.
• Maintain daily operators’ logbook.
• Participate in the upgrading and upkeep of the building including cleaning/painting floors and equipment, painting of walls, piping, etc.
• Participate in the emergency response team.
• Other duties as assigned.
What you bring:
• Trades ticket: Power Engineering, Refrigeration Mechanic, Electrician.
• Shift work: Ability to work in a rotational shift, mix of days and nights, ensuring 24/7/365 coverage.
• Certifications: Building Environmental Systems, IFMA, or BOMA.
• Experience: Three years directly related.
• General building operations knowledge: Mechanical, electrical and automation systems.
• BMS: Direct experience using and programming Siemens Desigo.
• Safety: Familiarity with WHMIS regulations and practices.
• Ability to operate vertical platform lifts and/or forklifts.
• Strong organizational skills with the ability to manage multiple projects.
• Involvement with Learning and training facilitation
• Strong communication skills - individuals and groups in oral and written form.
• Comfort with the potential hazards of the role:
o Exposure to heights when climbing on roof, equipment and ladders.
o Exposure to water treatment chemicals and fumes from paints, solvents, cleaners.
o Exposure to noise when maintaining and operating equipment.
o Exposure to low and high voltages and amperages.
o Exposure to working outdoors in inclement weather conditions.
o Exposure to heavy lifting.
o Exposure to working in awkward positions.
What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
• Competitive salary & annual bonus.
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering.
• Company matching contributions to charities you support.
• Growth & Development Opportunities:
o Self-driven career development programs (E.g. MyPath program).
o Rogers First: priority in applying to internal roles of interest.
• Wellness Programs:
o Homewood employee & family assistance program.
o Cognitive Behavioral Therapy (CBT) & Virtual therapy sessions.
o Low or no-cost fitness membership with access to virtual classes.
• Our commitment to the environment and diversity:
o Work for an organization committed to environmental protection.
o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
This is a site-based shift-work position requiring you to be at the specified site every shift as per the schedule. Currently this team follows a 4 on 4, off alternating days/nights, 12 hr shift schedule. There is no work from home component. This team is deemed critical infrastructure and worked at site all through covid and would have to during potential future emergencies.
If you are selected to move forward in the recruitment process, here is what you can expect:
• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 317606
Data Center Operator
Rogers Communications Inc.
Brampton - 23.18kmIT & Telecoms Full-time
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Sales Associate Part-time Job
Sales & Retail TorontoJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
What does it mean to join our Rogers Team?
At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 302 Yonge Street (5899), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 317966
Sales Associate
Rogers Communications Inc.
Toronto - 6.54kmSales & Retail Part-time
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Lead Software Developer Full-time Job
IT & Telecoms TorontoJob Details
The Lead Software Developer is an exciting & challenging opportunity for a Software engineer to make an impact and develop leadership skills. You will be responsible for the design and development of complex technology solutions to address critical regulatory compliance projects as well as drive strategic transformational change to the Retail Investments Business & Technology landscape.
Thought leadership is essential as you lead a team of highly motivated and technically strong developers, working within an agile squad to assess scope, plan sprints, and monitor progress ensuring delivery within timeline and budget. You will partner with stakeholders across RBC Technology & Operations to ensure new capabilities are delivered in alignment with organizational goals and standards. You will lead and advocate for the adoption of new tools and technologies that drive software development efficiencies and strengthen the safety & sounds of software changes.
Job Description
What is the opportunity?
The Lead Software Developer is an exciting & challenging opportunity for a Software engineer to make an impact and develop leadership skills. You will be responsible for the design and development of complex technology solutions to address critical regulatory compliance projects as well as drive strategic transformational change to the Retail Investments Business & Technology landscape.
Thought leadership is essential as you lead a team of highly motivated and technically strong developers, working within an agile squad to assess scope, plan sprints, and monitor progress ensuring delivery within timeline and budget. You will partner with stakeholders across RBC Technology & Operations to ensure new capabilities are delivered in alignment with organizational goals and standards. You will lead and advocate for the adoption of new tools and technologies that drive software development efficiencies and strengthen the safety & sounds of software changes.
What will you do?
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Be a key member of the Retail Investments Design counsel, composed of Technical Management team and fellow Sr Developers to ensure future proofing of Retail Investments solutions.
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Lead and drive the end-to-end design of our Retail Investments Core Systems.
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Provide work estimates using fact / metrics-based model with supporting assumptions.
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Innovate and improve our development practices though the adoption of new tools and practices e.g. generative AI, code analysis and test automation.
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Resolve complex issues and enable decisions that strike the balance between project priorities and longer term strategic needs
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Plan work, resources and lead all development activities to ensure goals or objectives are accomplished within approved time frames, scope, and budget.
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Mentor/coach technical advice to tech leads across multiple tech squads.
What do you need to succeed?
Must-have:
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Deep expertise in Mainframe technologies including: Cobol, JCL, DFSORT utilities, IMS, CICS, DB2, TSO/ISPF
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Familiarity with Integration patterns (Mainframe and non-mainframe).
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Strong interpersonal and communication skills with a sense of ownership and drive
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Demonstrated leadership skills and ability to work effectively in large cross-functional teams
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Detail oriented and possess ability to handle multiple tasks simultaneously
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10+ years of experience of hands-on IT development experience
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Agile project delivery experience
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DevOps automation (UrbanCodeDeploy, GitHub, Jenkins, Ansible)
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Demonstrated track record of though leadership driving client and business benefits
Nice-to-have:
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Experience in the financial industry, especially Investments like Mutual Funds, GICs and Savings Deposits
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Hands on experience with distributed technologies and implementing non-mainframe/mainframe integration patterns.
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Working experience with Assembler, FOCUS, and Mainframe SAS
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable
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Leaders who help your development through coaching and managing opportunities
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Ability to make a difference and lasting impact
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Work in a dynamic, collaborative, progressive, and high-performing team
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A world-class training program in financial services
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Flexible work/life balance options
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Opportunities to do challenging work
#LI-Hybrid
#Ll-POST
Job Skills
Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Mainframe Computers, Mainframe Technologies, Programming Languages, Software Development Life Cycle (SDLC)
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-26
Application Deadline:
2024-12-24
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Lead Software Developer
Royal Bank Of Canada
Toronto - 6.54kmIT & Telecoms Full-time
Learn More