3121 Jobs Found

Senior Technician Full-time Job

Rogers

Maintenance & Repair   Niagara Falls
Job Details

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

 

What’s in it for you? 

We believe in investing in our people and helping them reach their potential as valuable members of our team. 

  •  Competitive Salary

  • Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC     (Today s Shopping Choice) (Today s Shopping Choice) items, and 20% discount on all wireless accessories sold in Rogers Stores.

  • Health & Dental Benefits, Pension plan and Stock Matching options

  • Growth & Development opportunities to grow in Field Operations

  • Receive mentorship from NCC, HE and other roles outside Tech Ops

  • Work for an organization committed to environmental protection

  • We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity – including groups representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

 

What you’ll do:   

  • Attend to activities that fall outside the scope of regular Contractor Technicians calls (i.e. time consuming, intermittent reception problems, riser issues, complicated home networks).

  • Resolve Customer impacting issues and Escalations providing feedback for improvements.

  • Diagnose and/or correct all technical problems for all Rogers Products to the satisfaction of the customer and in accordance with company specifications.

  • Reconnect/disconnect equipment and/or services as per company standards and procedures.

  • Maintain strong customer relations through daily contact with customers and in some cases our competition when dealing with escalations and special requests.

  • Accurately complete all required documentation pertaining to installations, service, maintenance, and sales activity.

  • Work closely with all Contractor Technicians to ensure all standard levels of First Time Right are met.

  • Learn and adhere to all applicable Health & Safety regulations, both legislatively mandated, and as outlined in company policy..

  • Respond to outages on the Access Networks as required.  You must be prepared to work rotating shifts, on call rotation, and be responsible for field work during all weather conditions..  

  • Expectation to know and meet MTTR (Mean Time to Restore) targets for Outages, Service Order referrals and Directed Maintenance activities..

 

What you bring: 

  • Post-Secondary Education or Technical Diploma would be an asset.

  • Valid driver's license in good standing is required.

  • Minimum five (5) year fiber experience.

  • Proficient with troubleshooting and usage of test equipment and tools such as SLM, OTDR and VOMs.

  • Ability to work shifts, weekends, and overtime, Statutory holidays as required.

  • Must be willing to work in adverse weather conditions.

  • Must be able to handle all physical aspects of the job, which include lifting/moving heavy equipment (approx. 80 lbs) and climbing ladders/poles at heights up to 25+ ft.

.

 

 

 

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 22 Peel Street (7148), Simcoe, ON
Travel Requirements: No Selection
Posting Category/Function: Field Operations & Maintenance

Senior Technician

Rogers
Niagara Falls - 73.3km
  Maintenance & Repair Full-time
At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers a...
Learn More
Mar 27th, 2024 at 06:35

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Niagara Falls
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Service Representative

Scotiabank
Niagara Falls - 73.3km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Feb 8th, 2024 at 08:28

Manager, restaurant Full-time Job

Red Lobster

Tourism & Restaurants   Niagara Falls
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates needs experience of 2 years to less than 3 years

Responsibilities

Supervision

  • More than 20 people

Credentials

Certificates, licences, memberships, and courses 

  • Food service manager certification
  • Smart Serve
  • First Aid Certificate
  • CPR Certificate
  • Safe Food Handling certificate
  • Food Safety Certificate

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Bonus

Long term benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

[email protected]

Include this reference number in your application

RM 8126

How-to-apply instructions

Here is what you must include in your application:

  • Job reference number

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Manager, restaurant

Red Lobster
Niagara Falls - 73.3km
  Tourism & Restaurants Full-time
  50,000  -  57,000
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs College, CEGEP or other non-university certificate or diploma from a pro...
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Jan 13th, 2024 at 11:18

Food service supervisor Full-time Job

Subway Sandwiches And Salads

Tourism & Restaurants   Angus
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Food service establishment

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Establish work schedules

Supervision

  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

 

7 Commerce Drive Unit 2AngusONL0M 1B0

How to apply

By email

 

[email protected]

Food service supervisor

Subway Sandwiches And Salads
Angus - 78.52km
  Tourism & Restaurants Full-time
  17.20  -  19
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
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Feb 5th, 2025 at 13:29

Security guard Full-time Job

Securitas Canada

Security & Safety   Angus
Job Details

SECURITAS  is currently recruiting a security agent for a furniture and automobile parts manufacturing factory looking to work in an energetic environment, you have interpersonal skills, a sense of customer service and you are able to work in a team this role is for you.  Great opportunity for those starting out in the private security sector wanting to slowly familiarize themselves with the environment .

Security guard position to fill the following shift:

  • Part-time position for a total of 24 hours (with possibility of more hours)
  • The candidate must speak French 

Salary starts at  $20.44/H

Job Requirements:

  • Valid security guard permit (BSP)
  • Valid first aid certificate (CPR)
  • Customer service skills
  • Proactive, punctual and professional
  • Ideally live in Quebec City and its surroundings

Main tasks to be accomplished:

  • Patrolling (rounds)
  • Do surveillance
  • Report incidents
  • Be alert to any potential hazards in the building and report them
  • Satisfy customer requests

Securitas Canada subscribes to the principle of employment equity. We encourage people from the four designated groups – women, Indigenous communities, visible minorities and people with disabilities to apply.

Security guard

Securitas Canada
Angus - 78.52km
  Security & Safety Full-time
  20.44
SECURITAS  is currently recruiting a security agent for a furniture and automobile parts manufacturing factory looking to work in an energetic environment, you have interpersonal s...
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May 14th, 2024 at 17:10

Factory Labourer-Manufacturing Full-time Job

Welded Tube Of Canada Corp.

General Category   Welland
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate

Experience: Candidates don’t need experience although having experience is an asset.
Weight Handling: Up to 45 kg (100 lbs)
Security and Safety: Criminal record check
Security and Safety: Criminal record check
Own Tools/Equipment: Steel-toed safety boots

Location: 191 Ridge Rd., Welland, ON, L3B 5N7
Shifts: Day, Night, Weekend, Shift, Overtime, 06:00 to 18:00
Work Site Environment: Noisy, Dusty
Transportation/Travel Information: Own transportation, Public transportation is not available

 

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment
  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to handle heavy loads
  • The candidate should be physically demanding
  • The candidate should be able to pay attention to detail
  • The candidate should be able to work with a hand-eye coordination
  • The candidate should be a combination of sitting, standing, walking and standing for extended periods

Other Requirements:

  • The candidate should be able to work with an initiative
  • The candidate should have an effective interpersonal skills
  • The candidate should be able to work in a flexible environment
  • The candidate should be a team player
  • The candidate should have an excellent oral communication skills
  • The candidate should be someone who can be dependent on
  • The candidate should be someone who can be relied on
  • The candidate should be able to work in a punctual way

Responsibilities:

    • The candidate should be able to sort, pack, crate and package materials and products
    • The candidate should be able to perform other labouring and elemental activities
  • The candidate should be able to clean machines and immediate work areas
  • The candidate should be able to check and weigh materials and products
  • The candidate should be able to assist machine operators, assemblers and other workers
  • The candidate should be able to transport raw materials, finished products and equipment throughout plant manually or using powered equipment

Benefits:

  • The employees get health benefits such as Health care plan, Disability benefits, Dental plan and Vision care benefits
  • The employees get financial benefits as per the collective agreement and bonus
  • The employees get long-term benefits such as Group insurance benefits, Life insurance and Registered retirement savings plan (RRSP)
  • The employees get other benefits such as parking available by the employer

Company Overview:

Since 1970, Welded Tube of Canada Corp. has been working with three divisions of energy: Energy Tubulars (OCTG), ERW Mechanical and HSS. The company has been headquartered in Concord, Ontario, Canada. The company has known to be working through continued investment in state of the art equipment, technology and operating systems.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume and being prepared for the screening questions) through below mentioned details.

By Email:
[email protected]

Screening Questions:

  • Are you currently legally able to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?

Factory Labourer-Manufacturing

Welded Tube Of Canada Corp.
Welland - 78.87km
  General Category Full-time
  20.58  -  21.73
Requirements:   Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualifications such as a secondary (high) school...
Learn More
Feb 27th, 2024 at 15:42

Customer Attachment Rep Full-time Job

Enbridge Inc.

Customer Service   Waterloo
Job Details

Posting End Date:

April 16, 2025

 

Employee Type:

Temporary (Fixed Term)-Part time

 

Union/Non:

This is a unionized position

 

 

Bargaining Unit/Local: Unifor Local 8833 Waterloo Office
Primary Location: Waterloo, ON
Rate classification / Pay Range: Grade 7, Step 1 - $39.49 per hour
Number of Available Positions: One (1) Temporary Part-Time Position

 

At Enbridge, our Customer Attachment Representatives ensure a positive customer experience.

 

From assisting customers with inquiries to entering data, they play a vital role in our operations.

 

We are seeking an organized professional who has a passion for customer service! Does this sound like you? Apply today to join our team!

 

Please note: Backfill for a Maternity Leave for a duration of up to 12 months.

 

What you will do (Responsibilities):

  • Initiates and is a key administrative resource for commercial/industrial customer attachment process and acts as a point of contact for our customers.
  • Responsible for data entry in Maximo and SAP CIS, new service applications and customer-initiated work, capital requisitions, excess footage, aid-to-construction contracts and general inspection status.
  • Handle customer inquiries for information and promote the benefits of natural gas.
  • Conduct outgoing calls to new customers to ensure customer satisfaction, provide resolution where possible or direct to the appropriate internal group.
  • Complete tasks and assist other departments as assigned by the Manager.

 

Who you are (Qualifications):

  • Minimum high school education required.
  • Must have a demonstrated understanding of Microsoft Word and Excel.
  • Must have demonstrated proficiency in problem solving, organizational skills, attention to detail, and the ability to think analytically.
  • Must have a working knowledge of computer-based applications such as Maximo, SAP CIS, Economic Model, Map Viewer and Query Tool.
  • Required to co-ordinate multiple projects to defined timelines with the ability to balance a number of tasks at one time.
  • Strong interpersonal skills, good organizational skills, and attention to detail is required.
  • Excellent verbal and written communication skills required due to high level of interaction with customers and co-ordination of process with all internal departments.
  • Must be, or become, knowledgeable in Commercial/Industrial information requirements and possess a strong working knowledge of the advantages of natural gas, its products and the customer attachment process.

Customer Attachment Rep

Enbridge Inc.
Waterloo - 79.12km
  Customer Service Full-time
Posting End Date: April 16, 2025   Employee Type: Temporary (Fixed Term)-Part time   Union/Non: This is a unionized position     Bargaining Unit/Local: Unifor Local 8833 Waterloo...
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Apr 8th, 2025 at 18:27

Food service supervisor Full-time Job

KFC

Tourism & Restaurants   Waterloo
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player

 

How to apply

By email

[email protected]

By mail

Unit #F4 550 King Street NorthWaterloo, ONN2L 5W6

Food service supervisor

KFC
Waterloo - 79.12km
  Tourism & Restaurants Full-time
  18.25
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Feb 26th, 2025 at 15:17

Cleaner Full-time Job

BGIS

Hospitality   Waterloo
Job Details

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

  • Clean floors by sweeping, scrubbing, or vacuuming
  • Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
  • Transport garbage from drop points to garbage bins or compactor 
  • Transport maintenance machinery, where necessary, between floors and job sites 
  • Cleans and stores equipment and machinery used
  • Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
  • Cleans washroom floors including stripping and finishing 
  • Cleans stairwells and elevator cabs where ladders are required 
  • Loads and unloads supplies and replenishes cleaning solutions
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
  • Other duties that management may assign 
  • Strip, seal, finish, and polish floors
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Steam clean or shampoo carpets 
  • Notify managers concerning the need for major repairs or additions to building operating systems
  • Mix water and detergents in containers to prepare cleaning solutions, according to specifications
  • Strip, seal, finish, and polish floors
  • Steam clean or shampoo carpets
  • Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

  • Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
  • Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
  •  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
  • Ability to lift, push and pull heavy items as well as climb ladders.
  • Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
  • Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
  • Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

  • Must meet security clearance requirements, where applicable
  • Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 25 pounds. 

Cleaner

BGIS
Waterloo - 79.12km
  Hospitality Full-time
Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, h...
Learn More
Feb 4th, 2025 at 16:33

Donor Services Representative Full-time Job

Canadian Blood Services

Customer Service   Waterloo
Job Details

Canadian Blood Services is looking for a Regular part-time Donor Services Representative to join our dynamic Donor Centre team in the Waterloo-Kitchener regionOntario.

 

The Donor Centre team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day.

 

In this role, you will be providing excellent customer service by greeting donors, confirming appointments, rebooking donors at events, and serving potential donors. 

Formula for success

  • Your superb communication and people skills are vital to this role as you will play an integral part in building and promoting a positive donor experience and encouraging donations. 
  • Your interpersonal skills will allow you to work in a diverse team environment, working together to ensure a successful donor centre event.  
  • Calling on your organization skills and attention to detail, you will ensure the workstation is ready and working properly to support the donor centre. This includes getting the computer and printer ready, ensuring the appointment schedule is printed and updating the booking system online.  
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

  • Completion of high school.  
  • One year of experience in a hospitality or customer service-oriented environment or previous experience working with volunteers would be considered an asset. 
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs. 
  • A second language would be considered an assetto support a positive donor experience. 
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.).

What we offer you

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Premiums paid according to the collective agreement.
  • Defined benefitpension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays. 
  • Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Donor Services Representative

Canadian Blood Services
Waterloo - 79.12km
  Customer Service Full-time
  21.95
Canadian Blood Services is looking for a Regular part-time Donor Services Representative to join our dynamic Donor Centre team in the Waterloo-Kitchener region, Ontario.   The Dono...
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Jan 20th, 2025 at 15:30

Marketing specialist Full-time Job

Venuiti Solutions Inc.

Marketing & Communication   Waterloo
Job Details

Overview

Languages

English

Education

  • Bachelor's degree
  • or equivalent experience
  • Business/commerce, general
  • Marketing/marketing management, general

Experience

3 years to less than 5 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

 

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance

Long term benefits

  • Long-term care insurance
  • Maternity and parental benefits

Other benefits

  • Free parking available
  • On-site amenities
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Travel insurance

 

How to apply

By email

[email protected]

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?

Marketing specialist

Venuiti Solutions Inc.
Waterloo - 79.12km
  Marketing & Communication Full-time
  33.33
Overview Languages English Education Bachelor's degree or equivalent experience Business/commerce, general Marketing/marketing management, general Experience 3 years to less than 5...
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Oct 30th, 2024 at 15:02

Branch Administrator Full-time Job

Manulife

Administrative Jobs   Waterloo
Job Details

Reporting to the Senior Manager of Advisory Business Services, the Branch Administrator is responsible for the day-to-day administrative and operational duties required to support Branch advisors in our Waterloo location.  The role is required to be an onsite presence.

 

***************This role is a full time in office role*********************

 

Key Accountabilities:  

This role provides reception and administrative support to the Branch Office at 1 Blue Springs Drive, Waterloo, Ontario.  This position requires excellent customer service skills, professionalism, and the ability to create strong working relationships with advisors.

 

Administrative Support for Branch Office (75%)

  • Act as Receptionist/greets all visitors and callers.

  • Answer, screen and forward any incoming phone calls while providing basic information when needed.

  • Receive and sort daily mail/deliveries/couriers.

  • Monitor and manage Building Engines website for tenant work orders.

  • Assist with maintaining filing system

  • Maintain site facilities, including ordering office and kitchen supplies and refreshments

  • Co-ordinate on-site presentations with partners and other social events

  • Maintain contact with Building property services

  • Established office procedures and documented processes to promote efficiencies in the future

  • Maintain the office A/P invoices ensuring prompt payments are made

  • Office management (physical filing system, supplies, mail, office equipment, etc.)

  • Maintain online emergency communications database.

  • Onboarding new advisor (workstation, security, telephone, parking)

  • Handle client cheque deposits for branch advisors (maintain log of deposits for compliance)

 

Administrative Support for Advisors (25%)

  • Ad hoc support for basic administrative tasks for advisor teams.

  • Keeping apprised of changes and communication within the company to provide an effective network of current information.

  • Supporting advisor teams with any changes/updates to processes.

 

Requirements:  

  • College education preferred.

  • Excellent telephone manner and customer service skills.

  • Minimum two years of administrative experience, preferably in a property management or real estate environment.
     

Key responsibilities:

  • Highly organized and able to work in a busy office environment.

  • Strong communication skills - verbal and written.

  • Proficient in Microsoft Office

  • Team player with a positive attitude.

  • Handling and paying various expenses of branch and executing process to charge back advisors.

  • Daily banking for advisors.

  • Managing laptops and technology with third party vendor.

  • Responsible for day-to-day cleanliness of the entire branch (ex: loading and emptying dishwasher, watering plants, etc.).

  • Co-ordination of a weekly external visitor list and liaising with Security.

  • Strong interpersonal and diplomacy skills with a high comfort level in dealing with advisors and clients

  • Ability to exercise discretion in dealing with sensitive situations, using good judgment when responding to issues or requests.

  • Strong ability to multitask as priorities may shift day to day.

  • Attention to detail, takes initiative, strong organization skills.

  • Strong written and verbal communication skills a must.

 

When you join our team:
 

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion aremore than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see

Branch Administrator

Manulife
Waterloo - 79.12km
  Administrative Jobs Full-time
Reporting to the Senior Manager of Advisory Business Services, the Branch Administrator is responsible for the day-to-day administrative and operational duties required to support...
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Oct 11th, 2024 at 15:54

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