Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

Sales Associate

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

***In addition to your home location, succesful candidates will be required to travel to additional stores.***

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit# 7 - 1420 King Street E. (449), Courtice, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Other trades certificate or diploma or equivalent experience
Experience: Candidates should have experience of 2 to less than 3 years
Area of specialization: Body components, doors and frame, frame straightening, front end components, interior components, metal cutting, paint spraying, underbody components, unibody machine, welding 
Own tools/equipment: Tools, steel-toed safety boots
Credentials: Motor Vehicle Body Repairer Trade Certification, Motor Vehicle Body Repairer Red Seal Endorsement, Auto Body Repairer Trade Certification
Security and safety: Driving record check (abstract)

Physical Requirements:

• The candidates should be comfortable working in dusty environments, able to work in noisy surroundings, and tolerant of various odors present in the work environment
• The candidates should be able to thrive in a fast-paced environment and be physically capable of handling demanding tasks
• The candidates should maintain attention to detail in their work and be comfortable with bending, crouching, and kneeling as required by the job

Other Requirements:

• • The candidates should demonstrate accuracy in their work and prioritize client satisfaction, maintaining a client-focused approach

• The candidates should exhibit dependability in fulfilling job responsibilities and display flexibility in adapting to changing circumstances
• The candidates should show initiative in taking on new tasks and challenges and exercise good judgment in decision-making
• The candidates should be reliable in meeting job expectations and be team players, capable of collaborating effectively with others

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• • The candidates should be able to demonstrate professionalism in customer service and review damage reports and estimates of repair costs to plan work to be performed
  • The candidates should be able to clean and maintain the workspace, instruct apprentices, and replace front-end components, body components, doors, frame, and underbody components
  • The candidates should be able to file, grind, and sand body surfaces to be repaired, mask and tape auto body surfaces in preparation for painting, and hammer out dents, buckles, and defects using blocks and hammers
  • The candidates should be able to remove damaged fenders, panels, and grills and bolt or weld replacement parts into place, apply primers and repaint surfaces, and repair or replace interior components
  • The candidates should be able to repair or replace damaged windows, windshields, and sunroofs, inspect repaired vehicles, and test drive vehicles for proper handling

• The candidates should be able to mix paint, blend, and match colors, operate soldering equipment or use plastic filler to fill holes, dents, and seams, and straighten bent frames using frame and underbody pulling and anchoring equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

In person
164 BLOOR ST E ,
OSHAWA, ON
L1H 3M4
Between 09:00 a.m. and 05:00 p.m

By phone
905-579-5980 Between 09:00 a.m. and 05:00 p.m

By fax
905-579-5981

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Overview

Overview

We are looking for an Admin Assistant III Depot Support. In this role, you will be responsible for providing daily administrative support and logistics to the Operations teams in the Southeast Region and will work with the Supervisory team to ensure payroll-related and time-keeping activities, and operational support duties are completed accurately and on-time and compliance programs are monitored and on target.

We offer opportunities for growth, with a competitive benefits and pension plan. We'd love to hear from you! Apply today to this phenomenal opportunity with us. #joinourteam

What You Will Do:

• Schedule, track and coordinate all mandatory EH&S compliance programs, Technical Training, OQ and Safety Observations following up with employees as the need arises, ensuring 100% employee completion in accordance with timeline targets.

• Responsible for processing weekly payroll file, adjusting time in Workday as required

• Responsible for managing the employee uniform and Personal Protective Equipment orders including tracking of eligibility, returns and managing overall program within budgeted allocation.

• Update all tracking tools used for Work Management-Operations workload planning and scheduling.

• Maintain and communicate changes to the on-call schedules. Provide meeting support and participates in various meetings (example J.H.S.C), internal committees, teams, and initiatives. Monitor and review action items and assure timely response and follow up.

• Code and input invoices in SAP/Markview for all regional expenditures.

• Responsible for handling expenses for Operations staff.

• Provide daily support for Workday, IT requests, and office supplies. Prepare managerial reporting for employee training including Learning Management System and Computer Based Training.

• Ownership of; email distribution lists, emergency contact listing, communication channels (lobby TV, SharePoint, and business unit file sharing drives).

• Primary depot contact to facilitate 3rd party access for facilities to co-ordinate repairs for premises.

• Assist with coordinating training and access requests for both new and existing employees on processes, procedures, and Enbridge systems.

• Lead end-to-end event planning including both in-person and virtual events.

• Support and participate in various internal committees, teams and initiatives.

• Lead correspondence, filing, and general administrative duties etc. as directed. Regular travel to all Southeast Operations depots will be required as the need arises

Who You Are:

Required:

• A minimum of 3 years of directly related experience with strong abilities in general office practices, standard office software (Microsoft Office Suite). An equivalent certification and experience combination may be considered.

• Strong time management, analytical, planning, problem solving, and interpersonal skills.

• High level of initiative/self-direction, with the capability to perform well under pressure while working independently and in a team environment.

• Ability to gather, organize, and analyze information with recommendations for action and preparing drafts.

• Strong understanding of Enbridge functions and systems (Maximo, Markview, Workday, SAP, Oracle).

• Excellent communication skills (verbal, presentation, and written styles).

• Excellent interpersonal, customer relations and digital literacy.

• Labour relations skills and experience working with a collective agreement is desired.

• Requires a high level of discretion, tact, and diplomacy in dealing with internal and external contacts, and confidential or sensitive information.

Preferred:

• Financial acumen and/or accounting experience would be an asset.

Working Conditions (Optional):

• Typical office environment

• Travel between depots (30-50%)

Flex-Work:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Posting End Date:

October 11, 2024

What You Will Do:

• Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

• Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

• The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

• Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

• Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

• Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

• Complete other tasks and activities as business needs dictate.

Who You Are:

• Secondary school education or equivalent.

• Minimum 3 years of clerical and customer contact experience required.

• Proven verbal and written communication skills.

• Ability to exercise good judgment with minimal supervision.

• Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

• Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

• Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

• Excellent interpersonal skills and ability to function within a team.

• Ability to plan and use time effectively.

• Flexibility with respect to shifts.

Preferred:

• Mass market billing experience is an asset.

• Experience in a call center environment preferred.

• Bilingualism is an asset.

#LI-Hybrid

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs experience of 1 to less than 2 years

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email

[email protected]

Overview