All jobs within 500 km around Fredericton

• Assess duties, taxes, and brokerage fees of imported commodities.

• Ensures assessment of duties and taxes adhere to local Customs and Revenue Agency regulations.

• Contact customers on brokerage related matters.

• Entry the data from the open customer’s files, validate information, credit, and invoicing.

• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc., when required.

• Identify customer profiles discrepancies.

• Answer standard questions and requests from customers, drivers, customs, and other offices.

• Work as team member with other partners: clients, employees, carriers, inbound agents.

• Identify business opportunities.

• Rapid and efficient support; dossiers in order, productivity in number of files prepared.

• Process on time and error free the information.

• Follow operational guidelines; cross-selling.

• Cooperate and assist with internal team members.

• Bachelor's degree or International equivalent - Preferred

• Excellent verbal and written communication skills:French 90% / English 10%

• Level of French needed: proficiency 

• 2 to 4 years of experience in customs operations - Required 

• Customs Specialist (CCS) certification - Preferred

• Brokerage certification - Preferred

• Previous experience in a call center environment – Preferred

• In-depth knowledge of customs operations, laws and regulations, and other government departments

• In-depth knowledge of HS system, CUSMA (Canada, US, Mexico Agreement), and permit process

• Intermediate computer skills: Microsoft Office

• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills

• 2 weeks of paid vacation after one year of service.

• Vision, health, and dental benefits after one year of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

The Organizational Change Specialist, reporting to the Manager, Change & Enablement will lead organizational change support for a variety of projects, both new and existing. They will do this while working closely with stakeholders and project team members to create and execute change strategies/plans that maximize employee adoption and minimizes disruption/ resistance for project-based changes.

The Job Advertisement Template - General will also assist with the development, creation and execution of communications and training plans, as well as assess change impacts and prepare risk mitigation tactics.

This is a remote position that may require occasional travel to our corporate office in Fredericton and Hartland, New Brunswick.

How You’ll Help:

Strategy Development & Stakeholder Engagement
•    Collaborating with stakeholders to understand organizational goals and objectives.
•    Developing change management strategies and plans to support the implementation of organizational changes.
•    Conducting impact assessments to identify potential risks and challenges associated with change initiatives.
•    Assists with the sustainment/Business as Usual model (Super User Model)
•    Engaging, guiding, and coaching key stakeholders, including leadership, sponsors, and change champions, on OCM best practices.
Change Implementation & Support:
•    Collaborating with project teams to integrate change management activities into project plans.
•    Coordinating and supporting the execution of change initiatives across different departments or teams.
•    Tailoring communication materials and key messages to effectively engage and inform stakeholders throughout their change journey.
•    Creates and presents Change Plans 
•    Build detailed plan for the support network (ex: SMEs, Super Users, etc.) and ensure support net-work individuals are identified from all required areas.
•    Prepares materials for the onboarding, kick off, touch points, demos, etc. for all identified functional support network members. 
•    Partner with our Marketing and Communications department to provide communications support through the creation, editing and execution of communications as per the communication plan

Training and Resource Development:
•    Assessing the impacts of change on different stakeholder groups and supporting the identification of training requirements.
•    Coordinating the build of appropriate training and resources to meet the unique needs of team members.
•    Monitoring and evaluating the effectiveness of training programs and making necessary adjustments.
•    Assists in Training Logistics and Trainer Selection

Your Skills & Experience:

•    Relevant post-secondary education, such as Business, Communications, Organizational Development, Adult Education or Human Resources, or a combination of education and experience will also be considered.
•    Prosci® certification or equivalent certification from accredited institution is considered an asset 
•    2-5+ years related experience in Organizational Change Management or a supporting perspective project environments in a communications, training or analysis capacity
•    Experience working on large & small scale projects is considered an asset 
•    Experience applying and/or knowledge of change management principles, methodologies and tools is considered an asset
•    Experience facilitating and guiding group workshops of various sizes and audience makeups.
•    Acute business acumen and understanding of organizational issues and challenges.
•    Highly Organized with the ability to support team members
•    Ability to work well independently as part of a virtual team.
•    Ability to establish and maintain strong relationships with stakeholder and project team members.
•    Strong proficiency in MS Office
•    Exceptional communication skills – both written and verbal
•    English required, French is considered an asset
•    Able to work independently while ensuring alignment with team members
•    Subject to a criminal background check prior to employment
•    Up to 10 percent travel may be required. 
•    Busy office environment with extensive computer work and handling of documentation
•    May be required to visit other locations, including offices, terminals, maintenance shops, etc.  
•    This position is a hybrid position that will be based remote with the expectation of scheduled office work times throughout the year

Job Description

• The candidate must sweep, mop, wash and polish floors.
• The candidate must dust furniture.
• The candidate will be responsible for vacuuming carpets, area rugs, draperies, and upholstered furniture.
• The candidate will be responsible for making beds and changing sheets.
• The candidate must distribute clean towels and toiletries.
• The candidate will be expected to clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
• The candidate will be responsible for picking up debris and emptying trash cans.
• The candidate must launder clothing and household linens.
• The candidate must perform light housekeeping and cleaning duties.
• The candidate must go shopping for food and household supplies.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate must be able to handle weight up to 9 kg (20 lbs).
• The candidate should be client focused.
• The candidate should be dependable.
• The candidate must have excellent oral communication skills.
• The candidate must be flexible.
• The candidate must be capable of acting on their own initiative.
• The candidate should have good judgemental skills.
• The candidate should be reliable.
• The candidate must have patience.
• The candidate must be honest.

Work site environment

• The work environment is smoke-free.

Work setting

• The candidate should work in optional accommodation, an adjustment to a job or work environment that makes it possible for an individual with a disability to perform their job duties.
• The employee should be able to work in the employer’s/client’s home, have the ability to work at various site locations, and the specific period of progression is the annual review.
• The candidate should work in staff accommodation that offers live-in accommodation when an employer provides a housing offer to its employees.
• The candidate should work in a room and board-provided setting, dedicated to fostering a culture of inclusion and well-being, where staff members thrive.
• The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.
• The candidate should work in a private residence, office, or work area only open to the public in the ordinary course of business if by individual invitation.
• The candidate must work at the employer’s home.

Additional information

Security and safety

• The candidate should undergo a thorough criminal record check, vulnerable sector check, driver’s licence validity check, and driving record check (abstract).
• The candidate must provide valid reference information.

Transportation/travel information

• The employer will provide the candidate with a vehicle.
• The candidate must have a valid driver’s licence.

Work conditions and physical capabilities

• The candidate must have the ability to work independently.
• The candidate must be willing to work long hours in sitting, standing, and walking positions.

Benefits

• The candidate will receive On-site housing options.

How to Apply

If you are enthusiastic about applying, please use the available alternatives to submit your application.

By email

[email protected]

Note

Please include the following while sending the application

• Cover letter

What is the opportunity?

This is an exciting opening for a Senior Software Developer to work with a talented team of individuals as part of FIAT. You will join an agile squad that builds in-house applications and integrates vendor products for our UK Regulatory Reporting business in Finance IT. You will be responsible for designing, developing and enhancing Axiom tool for UK regulatory reports. We value positive attitude, willingness to learn, open communication, teamwork and commitment to clean, secure and well-tested code.

What will you do?

• Provide solution for the development of the Axiom objects and process optimization.
• Review SQL Queries to handle performance tuning exercises.
• Collaborate with upstream and downstream teams for Development, support and bug fixes & ensure code/configuration written meets the predefined company and team standards.
• Prepare and execution of detailed unit test cases to test the Axiom code in Controller View.
• Coordinate implementation including packaging of code and obtaining the required approvals.
• Participate in process and practice improvement at RBC Axiom SME level in areas of software development, testing and release management.
• Conduct analyses of organizational needs and goals for the development and implementation of application systems.

What do you need to succeed?
Must have:

• 5+ years of development experience including minimum 3+ years of Oracle SQL development
• Experience in Unix Scripting
• Hands-on experience in technical design, development (coding/testing/debugging), and implementation of application
• Knowledge of Python

Nice-to-have:

• Development experience of AXIOM (Data sources, Data models, Modify models, Aggregations, Portfolios, Free-form Reports and Tabular Reports) will be trained on Axi
• Experience with various DevOps pipeline and cloud tools such as Jenkins, GitHub, JIRA, Confluence, UCD, Artifactory, etc.
• Experience working with ML or AI tools

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

#LI-Hybrid

#LI-POST

#TECHPJ

Job Skills

Additional Job Details

120 WESTERN PKY:BEDFORD

BEDFORD

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-09-24

2025-01-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent

Must possess a valid driver’s license and have a good driving record

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

One (1) year customer oriented business experience preferred

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Good interpersonal and communication skills

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Willingness to be flexible and work different schedules and holidays based on business needs

• Location: 1100 Rue Parent, SAINT BRUNO, QC J3V 6L8, Canada

Additional Details:Part time / Tuesday to saturday

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

646 Main Street, DARTMOUTH, NS B2X 1S2, Canada  R474308

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

33 Edgewater Street, Mahone Bay, NS B0J 2E0, Canada  R474314

The incumbent will be assigned to replace various functions within the production department during breaks, meal times and any other planned absences. He will have to ensure the fluidity of replacements for the various production lines to allow for optimal efficiency during transitions.

He will discover a stimulating work environment that promotes professional growth in a clean and safe environment.

Available schedule: 3d-4n-4d-3n (12h Variable and rotating, every other weekend)

Salary: We offer a salary of $28.55/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.

We support and care for our employees and their families by offering:

• Vacation upon hiring;

• Generous and comprehensive group insurance;

• Group pension plan with employer contribution;

• Telemedicine and assistance program for employees and their families;

• Share capital with employer contribution;

• Generous allowance for parental leave;

• Paid leave; sickness, mobile and volunteer leave;

• Possibility to contribute to group RRSPs and TFSAs

• Training and development programs;

• Activities organized for employees and their families;

• Special discounts on our products;

Contributing in this role means:

• Operate the various bottling machines and their peripheral equipment

• Perform the duties of the position as assigned;

• Take samples and ensure product quality;

• Carry out washing of equipment and premises (CIP and manual).

• Complete various reports;

• Replace the supervisor (vacations, absences, etc.)

The qualifications sought are:

• Have work experience in a similar position;

• Ability to operate a forklift;

• Have skills in using tools;

• Flexibility and availability regarding work schedule;

• Be versatile and able to learn quickly;

• Be proactive and manage priorities well;

• Have good abilities for physical work;

• Demonstrate good communication skills and promote teamwork.

The Customer Care Representative works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels: phone, email, chat, fax, and web. 

How You’ll Help: 

• Be logged in and ready to respond to the queue on time at the beginning of each shift, after scheduled breaks, and throughout the scheduled shift. 
• Multitask between emails and inquiries via web chat simultaneously 
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail. 
• Collecting and processing customer credit card transactions 
• Respond to customer inquiries by phone, email, or chat in a timely, accurate, and professional manner.  Seeks answers from the supervisor when unsure, in order to provide the customer with an accurate response. 
• Be aware of applicable KPIs and work diligently to meet or exceed, including time to answer, time on call, etc.   
• Work with other members of the team to improve individual and team performance. 
• Other related duties as may be required. 

Your Skills and Experience: 

• Minimum high school education 
• Call center/customer service training a strong asset 
• Training in conflict resolution/mediation an asset 
• Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry 
• Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests. 
• Advanced communication skills, both verbal and written.  Bilingual skills in French (verbal and written) a strong asset 
• Excellent computer skills, including MS Office; previous experience with Sales Force, TruckMate and Cisco a strong asset.  
• Excellent keyboarding skills, both speed and accuracy 
• Ability to multitask efficiently 
• Advanced problem solving skills 
• Ability to say “no” or deliver unfavorable information in a positive and professional manner.   
• English 
• French a strong asset  
• Individual contributor