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Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth. It has been overly committed to providing our customers with the industry-leading safety, comfort, and independence they deserve. As the nation’s top walk-in tub/shower company, our products are made to the highest manufacturing standards, and our customer service is unmatched. We call it the Safe Step Difference. 

If you’re considering investing in your future, look no further to discover why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members who naturally desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best to give our best to those deserving of the same. 

We seek top talent to process inbound telephone calls and respond instantly to internet leads, setting in-home sale appointments for our Safety Specialists. Inbound phone calls and outbound call responses to internet leads are the first step to create sales opportunities and ultimately helping seniors retrofit their homes to age in place. If you are hard-working, dedicated, and thrive in a fast-paced environment, Safe Step Tub Inc. is an ideal place for you. Apply today! 

What’s in it for you?

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC products
• Education reimbursement for employees
• Employee referral program

What you will do:

• Assists customers with detailed pricing proposals/quotes for products and services projects.
• Supports new sales opportunities through bid monitoring, prospecting and project research.
• Follow a systematized sales process designed to convert leads into in-home sales opportunities by listening, understanding the consumer’s needs, asking probing questions, overcoming objections, and securing details to aid in the eventual sale.
• Provides and develops documentation for customers to look at product information and solutions. Provide product and technical information to outsides sales to support generation of sales into the utility segment.
• Make a high volume of outbound phone calls to consumers who submitted a web form for information on our products with the intention of scheduling an in-home sales visit for the Sales Closer. Occasionally receives inbound phone calls for the same purpose.
• Communicates with internal and external resources, providing customer service and completing quotations, fulfilment of demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
• Fulfills Sales Support activities for the Order to Invoice process, owning the customer interface for quality processes: corrective actions, Field Quality Reports.
• Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements
• Regular and reliable attendance
• All team members work one weekend per month in rotation.
• Other duties as assigned

What you will bring:

• Experience working in a modern (automated) contact center is a must with an emphasis on consultative sales or lead-generation.
• Ability to collaborate with others and understand geography and lead-setting skills. 
• Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience.
• Exhibits superior technical skills and ability to task switch between omni channel contact center software, a CRM, mapping tools, the Microsoft Office suite, and other cloud-based tools.
• Has excellent verbal communications skills, strong grammar, spelling and written skills, and a strong understanding of North American geography.
• Comfortable with receiving coaching in an individual or team setting and having your work product evaluated in real time.
• Willingness to thrive in a remote work situation where your contact with colleagues is 100% via video conference, instant messaging, and phone.
• Ability to multi-task across multiple software platforms during your workday.

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Overview

Overview

Overview

Overview

Overview

Job Summary: As a member of the Vancouver Public Library’s Human Resources Department, the Human Resources Consultant is the primary point of contact for operational partners within their assigned portfolio and consults on a wide variety of issues including employee and labour relations, performance management, recruitment and selection, disability management, classification and compensation, HR metrics/reporting, and organizational development. The Consultant leads or assists in the development and execution of HR projects providing project coordination and HR expertise related to the project.

Job Requirements:

Education/Qualifications:

• A university degree in Human Resources or related field.  Professional Human Resources designation (CPHR) preferred
• Minimum of 3 years of progressive related human resources experience in a large organization, preferably within the public sector and union environment.
• Considerable experience working within the labour relations field.
• Full cycle recruitment experience, experience with high volume recruitment is preferred.
• Experience supporting training and development programming.
• Experience in a municipal or library environment and familiarity with local government regulatory requirements would be an asset.

Knowledge, Skills & Abilities:

• Excellent knowledge of Human Resources practices, including labour relations.
• Thorough knowledge of recruitment best practices.
• Current knowledge of library service, administration and management would be an asset.
• Strong commitment to serving clients; open, pragmatic and responsive to clients and community.
• Demonstrated ability to manage the delivery of human resources services and to effectively manage multiple projects and priorities at the same time.
• Ability to be innovative and flexible in a rapidly changing library environment, and to lead organizational change, development of staff and teamwork
• Demonstrated level of professionalism and confidentiality with strong ethics.
• Excellent communication (oral and written) and interpersonal skills.
• Excellent problem-solving ability supplemented by strong analytical and organizational skills
• Good working knowledge of database programs and proficient with programs including Microsoft Office and advanced complex human resources systems.

Affiliation: Exempt
Employment Type: Regular Full-Time
Salary: $84,849 to $105,602 annually
Work Schedule: 

Monday to Friday 8:30am – 5:00pm

Note: Work schedules may change with reasonable notice

Closing date: Thursday, November 21st at 11:59pm

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

As a participant in the Manufacturing Rotational Program working in Fraser Valley, Canada you will be part of the Integrated Supply Chain Team.  This role is a 12-month rotational program through the 5 departments within the brewery you are located in. You will spend two months in each department learning at a high level the different areas of how they operate while working on project-based items that help in that learning process. You will end the rotation with a cap stone project designed to apply the learnings gained during the program and drive measurable change against a real-world problem statement. Throughout the year, you will have a learning plan that will include leadership development to prepare you for a Process Lead role at the conclusion of the program.

This position reports to The Brewery World Class Supply Chain (WCSC) Lead and works closely with department leaders in brewing, packaging, tech services, production services and shipping. This role will start in June 2025.

The Responsibilities: 

• Gain a broad understanding of the 5 departments, key responsibilities, connections between the other areas within the brewery and different lines within the facility
• Lead a departmental project designed to dig deeper into the area and provide valuable business results
• Demonstrate a capacity for future growth and leadership

The Other Qualifications: 

• You are graduating between December 2024 and May 2025 with a Bachelor’s degree in engineering, food science, brewing sciences, related engineering disciplines OR equivalent experience
• You are located in Canada
• You can navigate complex projects and adapt to business priorities
• You can show a passion for leaning and demonstrate strong learning agility
• You have excellent problem solving, decision making, and analytical skills
• You are a strong communicator who enjoys working in teams and comfortable working under pressure
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
• You build relationships and collaborate to get to the desired outcome  
• You take accountability for results – acting with integrity and honoring commitments  
• You have a thirst for learning – you are always looking for ways to learn and help one another grow  
• You exhibit our core values

Work Perks that You Need to Know About:  

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities  
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  

Application deadline: Posted until filled 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.