461 Jobs Found
Personal Banker Full-time Job
Banking Corner BrookJob Details
Application Deadline:
09/03/2024
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall customer experience.
- Contributes to business results and the overall experience delivered.
- May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Escalates complex or unresolved customer situations to managers as required.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Salary:
$35,700.00 - $66,100.00
Personal Banker
BMO CANADA
Corner Brook - 340.86kmBanking Full-time
35,700 - 66,100
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Cleaner Part-time Job
Hospitality Corner BrookJob Details
Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:
- Clean floors by sweeping, mopping or vacuuming
- Sweeping of exterior perimeter of the building
- Empty waste receptacle
- Transport garbage from drop points to garbage bins or compactor
- Cleans and stores equipment and machinery used
- Replenishes cleaning solutions
- Follow procedures for dilution of detergents
- Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
- Notify supervisors concerning the need for major repairs
- Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)
Job Requirements:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
- Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
- The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Cleaner
BGIS
Corner Brook - 340.86kmHospitality Part-time
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Merchandiser Part-time Job
Coca-Cola Canada Bottling Limited
Sales & Retail Corner BrookJob Details
As a Coke Canada Merchandiser, you will serve a our refreshment ambassador, ensuring our products are displayed attractively and effectively in stores. This role offers you the chance to showcase your creativity and attention to detail, all while enjoying flexible hours that suit your schedule. To catch at glimpse into the exiciting world of merchandising and learn more about this opportunity, watch this engaging video: https://vimeo.com/461498439/bc39f09af3
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassadors, providing superior service to clients and consumers!
- Territory: Cornerbrook and surrounding
- Flexible schedule : 8 to 16 hours/week. Ideal work schedule would be in between Thursday, Friday and Saturday subject to chance according to business needs and peak season..
- Wage: $16.50/hr + Mileage (62 cents/KM), 4% of vacations
The ideal candidate will possess a valid driver's license and have reliable access to a vehicle for work-related purposes.
We are currently seeking candidates for an entry-level position in the sales department at Coke Canada. This role offers an exciting opportunity for growth and development, with the potential for future career advancement.
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck)
- Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements
- Maintain professional relationships with co-workers and customers
- Physical Requirements:
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
- Consistent kneeling, squatting and reaching above the head
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Ability to stand and walk for long periods of time
Qualifications
- Must be 17 years of age
- Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred
- Experience working with manual or powered pallet jacks preferred
- Minimum one (1) year experience working under little to no supervision preferred
- Must have a personal vehicle for use during working hours
- Must have current vehicle liability insurance
- A valid driver’s license with a clean driving record with no major violations over the last three (3) years
Merchandiser
Coca-Cola Canada Bottling Limited
Corner Brook - 340.86kmSales & Retail Part-time
16.50
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Merchandiser Part-time Job
Coca-Cola Canada Bottling Limited
Sales & Retail Corner BrookJob Details
As a Coke Canada Merchandiser, you will serve a our refreshment ambassador, ensuring our products are displayed attractively and effectively in stores. This role offers you the chance to showcase your creativity and attention to detail, all while enjoying flexible hours that suit your schedule. To catch at glimpse into the exiciting world of merchandising and learn more about this opportunity, watch this engaging video: https://vimeo.com/461498439/bc39f09af3
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassadors, providing superior service to clients and consumers!
- Territory: Cornerbrook and surrounding
- Flexible schedule : 8 to 16 hours/week. Ideal work schedule would be in between Thursday, Friday and Saturday subject to chance according to business needs and peak season..
- Wage: $16.50/hr + Mileage (62 cents/KM), 4% of vacations
The ideal candidate will possess a valid driver's license and have reliable access to a vehicle for work-related purposes.
We are currently seeking candidates for an entry-level position in the sales department at Coke Canada. This role offers an exciting opportunity for growth and development, with the potential for future career advancement.
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck)
- Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements
- Maintain professional relationships with co-workers and customers
- Physical Requirements:
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
- Consistent kneeling, squatting and reaching above the head
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Ability to stand and walk for long periods of time
Qualifications
- Must be 17 years of age
- Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred
- Experience working with manual or powered pallet jacks preferred
- Minimum one (1) year experience working under little to no supervision preferred
- Must have a personal vehicle for use during working hours
- Must have current vehicle liability insurance
- A valid driver’s license with a clean driving record with no major violations over the last three (3) years
Merchandiser
Coca-Cola Canada Bottling Limited
Corner Brook - 340.86kmSales & Retail Part-time
16.50
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Logistics supervisor Full-time Job
Transportation & Logistics Corner BrookJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a College/CEGEP or equivalent experience
Experience: Candidates need experience of 5 years or more
Computer and technology knowledge: Candidates must have knowledge of MS Excel, MS Outlook, MS PowerPoint, MS Word and MS Windows
Physical Requirements:
- The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines and also pay attention to detail
Other Requirements:
- The candidate should be able to work with being focused on the client, in a flexible environment, in an organized way and also take initiative
- The candidate should be someone who can judge, reliable and also a team player
- The candidate should have accuracy and also efficient interpersonal skills
- The candidate should be able to supervise purchasing and inventory clerks, shippers and receivers and also transportation route and crew schedulers
Responsibilities:
- The candidate should be able to establish work schedules and procedures, co-ordinate activities with other work units or departments and also co-ordinate, assign and review work
- The candidate should be able to prepare and submit reports, resolve work related problems, conduct performance reviews and also plan, organize and oversee operational logistics of the organization
- The candidate should be able to train workers in duties and policies and also arrange training for staff
Benefits:
- The candidates get dental plan
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.
By Email:
[email protected]
Be prepared for the screening questions:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Logistics supervisor
3Ts Limited
Corner Brook - 340.86kmTransportation & Logistics Full-time
25
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Customer Service Representative Full-time Job
Customer Service ShediacJob Details
As a Customer Service Representative, you will enjoy:
-
Flexible schedules
-
Large, stable employer
-
Opportunities for fast career advancement
-
Task variety
-
Weekly pay
-
Night shift premium
-
Employee discount
-
Scholarship program
-
Years of service Recognition program
-
Supporting temporary workers through PNP (some conditions may apply)
Your key responsibilities:
You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
What we are looking for:
-
Customer service
-
Communication and friendly conversation
-
Performing at a quick pace while having fun
-
Working as part of a team to accomplish daily goals
-
Coming up with great ideas to solve problems
-
Thinking quickly and offering suggestions
Great to have:
-
Customer service experience
-
Motivation to advance in your career!
-
Willingness to learn and have fun!
Store 6002040: 584 Main Street, Shediac, New Brunswick E4P 2H2
Customer Service Representative
Circle K
Shediac - 352.11kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service DieppeJob Details
64 Rue Champlain, Dieppe, NB E1A 1N3, Canada R496460
As a Customer Service Representative, you will enjoy:
-
Flexible schedules
-
Large, stable employer
-
Opportunities for fast career advancement
-
Task variety
-
Weekly pay
-
Night shift premium
-
Employee discount
-
Scholarship program
-
Years of service Recognition program
-
Supporting temporary workers through PNP (some conditions may apply)
Your key responsibilities:
You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
What we are looking for:
-
Customer service
-
Communication and friendly conversation
-
Performing at a quick pace while having fun
-
Working as part of a team to accomplish daily goals
-
Coming up with great ideas to solve problems
-
Thinking quickly and offering suggestions
Great to have:
-
Customer service experience
-
Motivation to advance in your career!
-
Willingness to learn and have fun!
Customer Service Representative
Circle K
Dieppe - 364.32kmCustomer Service Full-time
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Cleaner Full-time Job
Hospitality DieppeJob Details
Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:
- Clean floors by sweeping, scrubbing, or vacuuming
- Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
- Strip and finish hard surface floors manually or with power equipment when required
- Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions)
- Transport garbage from drop points to garbage bins or compactor
- Transport maintenance machinery, where necessary, between floors and job sites
- Cleans and stores equipment and machinery used
- Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
- Cleans washroom floors including stripping and finishing
- Cleans stairwells and elevator cabs where ladders are required
- Loads and unloads supplies and replenishes cleaning solutions
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Other duties that management may assign
- Strip, seal, finish, and polish floors
- Strip and finish hard surface floors manually or with power equipment when required
- Steam clean or shampoo carpets
- Notify managers concerning the need for major repairs or additions to building operating systems
- Mix water and detergents in containers to prepare cleaning solutions, according to specifications
- Strip, seal, finish, and polish floors
- Steam clean or shampoo carpets
- Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.
Job Requirements:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Ability to lift, push and pull heavy items as well as climb ladders.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
- Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
Licenses and/or Professional Accreditation
- Must meet security clearance requirements, where applicable
- Must have a valid Class G license (may be required)
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 25 pounds.
Cleaner
BGIS
Dieppe - 364.32kmHospitality Full-time
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Data Entry Administrator Full-time Job
Administrative Jobs DieppeJob Details
Job Summary
This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.
Responsibilities:
Screens incoming calls.
Keys data accurately within time specific deadlines into UPS systems.
Checks and forwards legal documentation.
Provides administrative support to Management team
Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Availability to work flexible shift hours
Data Entry Administrator
UPS
Dieppe - 364.32kmAdministrative Jobs Full-time
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Vehicle Technician - Heavy Duty Full-time Job
Maintenance & Repair DieppeJob Details
GENERAL SUMMARY Provides timely, quality, cost effective maintenance for Federal Express vehicle fleet and ground support equipment which requires preventative maintenance, troubleshooting, repairs, modifications and documentation.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Repairs, modifies and performs preventative maintenance inspections; troubleshoots for field vehicle fleet and ground support equipment service of G.S.E. and heavy equipment in shop and outdoor environments
- High School Diploma or GED Equivalent
- Automotive Service Technician or Truck and Coach Technician certification/license
- Must possess a valid G license and have a good driving record
- Three (3) years of fleet experience
- Fleet maintenance experience an asset
- Electronic troubleshooting skills
- Must have working knowledge of use and operation of all automotive diagnostic testing equipment, gauges and tools associated with trouble shooting and repairs of gasoline, diesel and hydraulic powered equipment
- Must have basic knowledge of welding and safety procedures
- Must be able to lift and maneuver heavy vehicle components up to 70 Ibs
- Must be able to lift and maneuver heavy vehicle components above 70 Ibs with the help of appropriate lifting mechanical assistance
- Microsoft Excel, Outlook, Word – Basic - Preferred
- Inter/intranet applications – Basic
- Diagnostic Software - JPRO® Professional Heavy Duty Software, Allison DOC® Fleets (1K/2K & 3K/4K), Cummins Insite Professional, Ford IDS w/VCM-2 Rotunda, Detroit Diesel Diagnostic Link, Mercedes, C - (Preferred)
- For Ramp positions, successful placement in the position is contingent on the applicant passing the Transport Canada, RCMP, and CSIS assessment, which is based on five (5) years verifiable background information. Must own a complete set of automotive or truck hand tools including metric sizes and storage cabinets for same
Vehicle Technician - Heavy Duty
FedEx Express Canada
Dieppe - 364.32kmMaintenance & Repair Full-time
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Cleaner Part-time Job
Hospitality DieppeJob Details
Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.
***NOTE: This is a night shift from midnight to 8:00 am***
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:
- Clean floors by sweeping, scrubbing, or vacuuming
- Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions)
- Strip and finish hard surface floors manually or with power equipment when required
- Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions)
- Transport garbage from drop points to garbage bins or compactor
- Transport maintenance machinery, where necessary, between floors and job sites
- Cleans and stores equipment and machinery used
- Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach.
- Cleans washroom floors including stripping and finishing
- Cleans stairwells and elevator cabs where ladders are required
- Loads and unloads supplies and replenishes cleaning solutions
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Other duties that management may assign
- Strip, seal, finish, and polish floors
- Strip and finish hard surface floors manually or with power equipment when required
- Steam clean or shampoo carpets
- Notify managers concerning the need for major repairs or additions to building operating systems
- Mix water and detergents in containers to prepare cleaning solutions, according to specifications
- Strip, seal, finish, and polish floors
- Steam clean or shampoo carpets
- Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.
Job Requirements:
- Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
- Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
- Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
- Ability to lift, push and pull heavy items as well as climb ladders.
- Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
- Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
- Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.
Licenses and/or Professional Accreditation
- Must meet security clearance requirements, where applicable
- Must have a valid Class G license (may be required)
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 25 pounds.
Cleaner
BGIS
Dieppe - 364.32kmHospitality Part-time
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Inbound Fraud Analyst Full-time Job
IT & Telecoms DieppeJob Details
What you will be doing:
The Fraud department is a centralized unit dedicated to the detection and prevention of fraud while ensuring an excellent customer experience. The Loss Prevention function operates on a 24/7 inbound and outbound environment. As front-line Detection Analyst, you will play a critical role in delivering an excellent customer experience whilst protecting customer assets. You will be instrumental in enhancing and protecting customer relationships through account monitoring and transaction verification. The Fraud Detection Analyst will report directly to the Team Lead, Fraud Operations
Is this role right for you? In this role, you will:
- Detect, prevent and monitor fraudulent activity with respect to the Bank’s day-to-day banking products by:
- Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring.
- Making decisions, based on the analysis completed, to block the account or reduce the limit on the card or to contact the cardholder to discuss the activity.
- Create detailed fraud claims cases and dispute cases for review and work by the Senior Fraud Analyst team
- Working closely and effectively with the rest of the Fraud Detection Analysts in sharing information and trends to ensure large scale fraud trends are identified and actioned quickly.
- Working effectively with the team to identify the potential points of compromise to minimize risk to the Bank and our customers
- Escalating new/emerging fraud trends to management so that new fraud strategies can be implemented
- Reviewing fraud caught and missed daily to ensure continuous improvement in fraud detection
- Maintaining knowledge and understanding of all procedures, products & services related to role
- Achieve and maintain required service level standards by:
- Operating at optimal efficiency to ensure individual and departmental productivity goals are attained
- Responding to incoming telephone and written inquiries from customers as required
- Communicating with other Bank departments to resolve inquiries relative to fraud issues and/or complaints
- Strictly adhering to schedules thereby ensuring prompt customer service and response time.
- Follow customer problem resolution process to take ownership of customer concern and resolving customer issues at first point of contact.
- Accurately completing fraud reports with all required information to facilitate the expeditious adjudication of fraud file
- Minimize Fraud risk and losses by adhering to Tangerine’s policy, procedures and key controls;
- Prioritize and process customer requests (i.e. inquiries, transactions, case work) in a timely manner
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champion a high performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- A high school diploma or equivalent; post-secondary education in business or other related disciplines is as asset
- Minimum 2-3 years of experience in the Financial industry
- Previous experience in working in a fraud function an asset
- Working knowledge Fraud Detection/AML software applications
- Fluent in French is considered an asset
- Ability to work in a dynamic environment where processes and procedures are constantly refined
- Ability to work effectively as an individual and in a team, with minimal supervision
- Ability to remain professional and empathize with the situation of an irate and/or upset customer
- Strong listening skills with the ability to assess the needs and concerns of the customer
- Strong verbal written and communication skills in English
- Strong interpersonal skills
- Strong attention to detail and organizational skills
Hiring & Training Details:
- Our Customer Contact Centre is located at Terminal Station, 1234 Main St, Moncton, NB
- Position Start Date: 18th March 2024
- Position Status: Full Time
Training & Work Shift Details:
- Must be available to attend onsite training from Mon- Fri (8 am - 4 pm OR 9 am - 5 pm)
- Our business operates every day of the week, from Monday to Sunday, between 8:00AM and 12:00AM.
- Total shift is 37.5 hours per week.
What's in it for you?
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
- You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
- You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
- You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
- You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
If you are interested to submit your resume for future opportunities, APPLY NOW!
Inbound Fraud Analyst
Tangerine Canada
Dieppe - 364.32kmIT & Telecoms Full-time
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