4764 Jobs Found

Onsite Technical Support Specialist Full-time Job

Telus Corporation

IT & Telecoms   Montréal
Job Details

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need. Comprehensive paid training is provided to all Specialists and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. Our Specialists will also be responsible for providing feedback on and auditing our help documentation, so that our knowledge base continually improves, providing faster merchant resolution over time.

 

Note: This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.

 

Specific Responsibilities May Include:

  • Deliver timely and complete solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention;

  • Handle Technical issues, providing clear guidance to Merchants via various channels to quickly resolve issues and help them grow their business;

  • Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model;

  • Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants;

  • Describe Technical systems and solutions in simple terms that merchants of all technical abilities can understand;

  • Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization;

  • Embrace changing roles and responsibilities to provide support where it is most needed;

  • Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business

  • Ad hoc duties as assigned

 

Required Experience, Skills & Competencies:

  • Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated 

  • Fluent in English (read, write and speak) and if required for bilingual roles, fluent in both English and French

  • Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM 

  • Able to troubleshoot technical issues with minimal guidance

  • Familiarity with working with and adapting to new technologies

  • Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles

  • Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions

  • Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while engaging with customers

  • Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits

  • Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required

  • Strong desire to learn and work with AI tools and new technologies

  • Ability to take initiative and execute plans quickly with general supervision

  • Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge;

  • Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support

  • Ability to adapt quickly and embrace change

  • Ability to pass a background check which may include federal fingerprinting and security clearance

  • The flexibility to work any shift assigned between the hours of operations of 8:00 am to 8:00 pm ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required



TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.   

 

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

Additional Job Description 

A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need.

Language Reference
English

Onsite Technical Support Specialist

Telus Corporation
Montréal - 183.35km
  IT & Telecoms Full-time
  42,000
A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in thei...
Learn More
Feb 20th, 2024 at 09:34

Assistant Store Manager Full-time Job

Rogers

Management   Toronto
Job Details

What does it mean to join our Rogers Team?

 

 

At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.

As an Assistant Store Manager, you can expect to:

 

  • Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
  • Encourage and coach your team to create best-in-class customer experiences and meet business goals
  • Receive ongoing training and development to ensure you have all the necessary skills to support the team
  • Support your store operations with a creative spirit that can adapt to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.

 

 

What’s in it for you:

 

  • Competitive compensation, with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and support benefits- 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • Advance your career growth and development opportunities
  • Overtime pay eligibility

 

 

What we’re looking for:

 

  • You have a passion for influencing and inspiring teams
  • An ability to deliver on business plans to meet regional, and store targets
  • Leadership qualities which foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (ability to work 40 hours/week) 
  • You are excited and inspired by technology
  • You meet the minimum age of majority (varies by province)


Work Location: 900 Dufferin Street, Unit 4034 (5815), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management

 

After you apply

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Assistant Store Manager

Rogers
Toronto - 329.5km
  Management Full-time
What does it mean to join our Rogers Team?     At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and profes...
Learn More
Feb 20th, 2024 at 09:29

Sales Associate Full-time Job

Rogers

Sales & Retail   Laval
Job Details

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

Sales Associate

Rogers
Laval - 176.53km
  Sales & Retail Full-time
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about techno...
Learn More
Feb 20th, 2024 at 09:24

Media Support Specialist Full-time Job

Rogers

Marketing & Communication   Toronto
Job Details

We are looking for a candidate to join the Media Operations & Innovation department in the role of Media Support Specialist.

 

You will ensure the successful daily operations of all properties including: Sportsnet, SN Now, Citytv, Radio, as well as all Digital services by means of the new state-of-the-art Content Operations Facility, purpose-built for Rogers Media. You will be responsible to monitor, communicate, and report on all Media platforms, systems, and applications, including the converged network that transports all content coast-to-coast across Canada. You will actively participate in the continuous improvement and integration of emerging technologies into an agile, flexible, and scalable broadcast ecosystem.

 

What you will do…

  • Monitor the overall health of all Rogers Media networks, video and audio platforms, systems, and applications
  • Tier I & Tier II support for all network Incident and Event (Problem) Management - identify the problem condition, triage, isolation, dispensing appropriate actions to resolve [minor], and escalate [major] issues.
  • Communicate with engineering and technology teams implementing resolutions to defects or inefficiencies in the media environment.
  • Compliance Monitoring - Ensure adherence to CRTC regulations. – including but not limited to:  Audio Loudness violations, Described Video, Closed Captioning (overlapping text, missing, garbled)
     

What you will bring…

  • Excellent communication, collaboration, and interpersonal skills
  • Detail-oriented and able to prioritize under pressure.
  • Proven analytical and problem-solving skills.
  • Experience based knowledge of Evertz, Cisco, Signiant, Zabbix, Conviva, Haivision, JIRA considered an asset
  • Experience based knowledge with IP networks and broadcast switching and routing
  • Experience in broadcast video/audio codecs (MPEG2, MPEG4, J2K) and video over IP standards (SMPTE 2022 and 2110) would be an asset
  • Understanding of the fault, trouble management, notification and escalation process is an asset
  • Strong interpersonal skills to collaborate with cross-functional teams.
  • Ability to thrive in a dynamic 24/7 environment
  • This role is based on a scheduled rotational shift (24/7 environment)
     

Here’s what you can expect in return:

  • A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
  • A manager who deeply cares about your development and long-term career at Rogers
  • A team that trusts and wants to win together
  • Smart and accomplished colleagues who are focused on both the “what” and the “how”

 

Being a Rogers team member comes with some great perks & benefits including:

 

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs


Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & TV Operations

Media Support Specialist

Rogers
Toronto - 329.5km
  Marketing & Communication Full-time
We are looking for a candidate to join the Media Operations & Innovation department in the role of Media Support Specialist.   You will ensure the successful daily operations o...
Learn More
Feb 20th, 2024 at 09:22

Customer Service Representative, Scotia iTRADE Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele.”

 

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.


 
Is this the right role for you? In this role you will:

  • Assist with client inquiries while delivering memorable service
  • Use discretion and problem solving to own the client experience
  • Provide personalized solutions by recognizing value add solutions
  • Facilitate a culture of passion, accountability, and collaboration by being an active member of your team


Do you have the requirements to succeed in this role? We'd love to work with you if you have:

  • Fluency in both English and French
  • A broad knowledge of investment products and procedures relating to securities settlement
  • The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
  • Strong written and verbal communication skills
  • The ability to utilize time-management and prioritization skills
  • A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties


While not essential, it would be an asset if you have:  

  • Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
  • Completed a post-secondary education in Commerce/Business, or Financial Planning
  • Prior work experience in a brokerage or Contact Centre
  • Knowledge of the Financial Services Industry

 

What's in it for you?

  • Competitive pay
  • The opportunity to gain valuable industry knowledge and expeirence
  • The opportunity to advance your career through other roles within Wealth Management and Scotiabank
  • A workplace culture built around inclusion, diversity, and potential
  • The opportunity to participate in a customized and comprehensive training program

 

Employment Details:

 

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

 

Work Hours


The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.


 

Why Scotia iTRADE?

 

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 


Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

Customer Service Representative, Scotia iTRADE

Scotiabank
Montréal - 183.35km
  Customer Service Full-time
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they...
Learn More
Feb 20th, 2024 at 09:08

Senior Manager, Software Engineering Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

The Team

 

The Commodities Technology team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets, Commodities and Foreign Exchange Technology Line of business to be more precise. We are looking for a Sr Manager, Software Engineering to join this dynamic team.

 

You will get the chance to contribute to the success of the bank’s Global Banking & Markets Engineering team by working with Businesses and technology teams to generate technology solutions. You will be responsible for managing a team of full-stack developers engaged in the development of derivatives trading and derivatives valuation applications. You will have the opportunity to work with the best and be responsible for the design, architecture and final delivery of the solution with an emphasis on code quality and pragmatism.

 

Is this role right for you? In this role you will:

 

  • Work with team of engineers to lead the development of derivatives trading and derivatives valuation applications
  • Work with diverse set of technologies to implement new systems, or enhancements of existing implementations, and ensure sound integration with surrounding components from end-to-end operational perspective.
  • Design sound solutions that meet the enhanced and new business needs.
  • Ensure that delivery meets the integrity, quality, performance and reliability requirements by building automated testing and regression suites and use of DevOps principles.
  • You will be responsible for the design, architecture and final delivery of the solution with an emphasis on system scalability, availability and pragmatism. Hands-on coding is expected - active contribution to the code base as well as code reviews and walkthroughs. 
  • Focus on building out digital experiences for Capital Market systems using industry standard technologies and best practices.
  • Write well designed testing suites for end-to-end testing of business flows.
  • Incorporate modern technologies and practices to reduce operational cost and improve security, availability, reliability of overall business systems 
  • Champions a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 10+ years of hands-on experience with Java and related framework i.e. (including Java 8 features -Function, Generics, Threads, Collections, Future, Java Frameworks like Spring, Hibernate, etc., Proficient in Server-side Java programming and understanding of Java Memory Model, Transaction management, parallel processing)
  • Experience working with SQL/PL (Oracle) – 5+ years of hands-on experience
  • 4+ years’ experience in developing, deploying and maintaining large scale applications with complex integration
  • 3+ years of experience managing a team a team of Full-stack developers
  • 2+ years of experience working with fluency on Linux environment with Linux command line
  • Good understanding of object-oriented design and design patterns, micro services architecture and high performance, and multi-threading techniques
  • Knowledge of Capital markets and financial instruments. Market risk or financial risk experience
  • Experience with DevOps and continuous delivery and deployment methodologies based off bitbucket, Jenkins is a nice to have

 

 

What's in it for you?

 

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create beautiful customer experiences.
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • Onsite cafeteria.
  • Dress codes don't apply here, being comfortable does.
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Senior Manager, Software Engineering

Scotiabank
Toronto - 329.5km
  IT & Telecoms Full-time
The Team   The Commodities Technology team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets,...
Learn More
Feb 20th, 2024 at 09:00

General construction labourer | LMIA Approved Full-time Job

Moser Landscape Group Inc.

Construction Jobs   Waterloo
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Type of related experience: Landscape maintenance

Physical Requirements:

  • The candidate should be able to work overtime, in fast-paced environment, maintain tight deadlines, perform repetitive tasks, handle heavy loads and also manually dexter
  • The candidate should be physically strong

Other Requirements:

  • The candidate should be able to work with being focused on the client and also in a flexible environment
  • The candidate should be reliable and also a team player
  • The candidate should have efficient interpersonal skills
  • The candidate should have experience of equipment and machinery like Concrete vibrators, Screeds, Reciprocating saws, Circular saws, Concrete saws, Mortar and concrete mixers, Grinding machine, Chippers, Jackhammers, Air compressors, Air guns, Nail guns, Drills, Augers, Trampers (Jumping Jack), Chain saw, Compactor and also Sledgehammer
  • The candidate should have working experience of landscaping and also snow removal
  • The candidate should have specialization on construction like driveways, industrial, commercial and institutional, residential, roads and bridges, sidewalks and curbs and also retaining walls
  • The candidate should have specialization on landscape construction

Responsibilities:

  • The candidate should be able to assist heavy equipment operators and also assist with landscape constructions
  • The candidate should be able to clean and pile salvaged materials, clean up chemical spills and other contaminants, erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades and also remove rubble and other debris at construction sites
  • The candidate should be able to load, unload and transport construction materials, mix, pour and spread materials, pave and rake asphalt, direct traffic at or near construction sites and also read and interpret blueprints
  • The candidate should be able to plant bulbs, flowers, shrubs and trees and also lay sod or seed

Benefits:

  • The employees get other long term benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Job reference numbe) through below mentioned details.

By Email:
[email protected]

Include this reference number in your application
CL-202

General construction labourer | LMIA Approved

Moser Landscape Group Inc.
Waterloo - 417.93km
  Construction Jobs Full-time
  22.60
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Feb 19th, 2024 at 13:19

Junior Maintenance Engineering Technician, Freelance, Dome Production Full-time Job

Bell Canada

Engineering   Oakville
Job Details

Summary

The Jr. Maintenance Engineering Technician acts as the technical support role on our fleet of mobile broadcast production units. Working with the Maintenance Leads, the primary responsibilities include overseeing the technical aspects of mobile unit operation, making sure that all broadcast systems are configured properly and ensuring broadcast standards are always met.

Dome Productions operates a fleet of 18 multi-format production mobiles, 7 support units, 1 production/uplink mobile and 3 uplink tractors, helping the engineering department to support our fleet is your main duty. This position requires a critical technical mindset for troubleshooting problems, constantly willingness to learn and being passionate for working in a Broadcast maintenance environment.

Key Responsibilities

  • Maintain performance and full service functionality for our fleet of mobile units.
  • Assess faults, prioritize, and report remedies or recommendations.
  • Serves as the technical support role and acts as a point of contact for Engineering Maintenance Leads in the warehouse.
  • Complete daily performance monitoring, review and directly manages service requests of all aspects of the mobile units and engineering operation.
  • Support all required preventative and technical maintenance of onboard broadcast equipment while executing changes and engineering updates in the trucks.
  • Work directly with the Engineering Maintenance Leads and Manager to identify any critical and ongoing technical issues and develop an action plan outlining solutions.
  • Liaise with manufacturer support, suppliers, engineers and operators to resolve identified issues that are impacting complete operational status of Dome’s mobile units in a timely fashion.

Critical Qualifications

  • BS or Certified Diploma in Engineering or other Advanced Technical Related Field Degree.
  • 2+ years’ experience in a Television broadcast related field.
  • Thorough knowledge of broadcast technical equipment and component parts.
  • Thorough knowledge for all types of media equipment and expected performance.
  • Thorough knowledge of Evertz EQX Systems, Multiviewers and related infrastructure is an asset.
  • Thorough knowledge of Computer systems, Networking fundamentals and deployment is an asset.
  • Knowledge of Cisco Meraki, WiFi Network and CISCO Ethernet networks is an asset.
  • Ability to effectively utilize support tools and test gear to perform accurate evaluation of equipment and integrated facilities.
  • Ability to work in a dynamic and changing environment and deal with emergencies as they arise.
  • Must be detailed-orientated, multi-tasking, self-directed with proven ability to prioritize tasks and work well under pressure and deadlines.
  • VimBiz knowledge is an asset.
  • Strong organizational skills, detail oriented and ability to meet timelines
  • Strong sense of urgency and ability to be flexible
  • Excellent verbal and written communication skills
  • Efficient in using Word, Excel and a strong knowledge in computer operations

Additional Requirements

Hours of Work: Freelance, 37.5-hour work week, with weekend rotation.

 

#EmployeeReferralProgram

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Media - Freelancer 
Job Status: 
Regular - Full Time 
Job Location: 
Canada : Ontario : Oakville || Canada : Ontario : Stoney Creek || Canada : Ontario : Toronto 
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 03/01/2024

Junior Maintenance Engineering Technician, Freelance, Dome Production

Bell Canada
Oakville - 362.54km
  Engineering Full-time
Summary The Jr. Maintenance Engineering Technician acts as the technical support role on our fleet of mobile broadcast production units. Working with the Maintenance Leads, the pri...
Learn More
Feb 19th, 2024 at 13:15

Estate Planning Specialist Full-time Job

Royal Bank Of Canada

Real Estate   Montréal
Job Details

What is the opportunity?

We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individual Life and Living Benefit product revenue results and annual business plan targets. Using a team selling approach, you will partner with Investment Advisors and Investment Counsellors, their clients, and other members of the Wealth Management team.

 

What will you do?

  • Collaborate and help educate Investment Advisors and Investment Counsellors in matters relating to insurance concepts and how they fit into wealth preservation and wealth transfer strategies.
  • Follow up on leads generated through the Wealth Management approach to business to ensure recordkeeping systems accurately reflect progress.
  • Develop relationships with Will and Estate Consultants, Financial Planners, HNW Planning and Business Owner Specialists, and other members of the Wealth Management Services team, as well as Branch Management and staff.
  • Use a variety of methods to grow revenue, such as client meetings, seminars, "lunch and learns", etc.

 

What do you need to succeed?
Must-have

  • Active approval as a Financial security advisor with the Autorité des marchés financiers (AMF)
  • Chartered life underwriter (C.L.U.) title, or registered life underwriter (R.L.U.) title, or financial planner diploma granted by the Institute of Financial Planning (or currently enrolled in such courses)
  • University degree in related field
  • Minimum of 5 years of seasoned sales experience in the Life Insurance industry
  • Bilingualism (English and French) required to serve our clients in the community with English-speaking needs
  • Comprehensive experience in wealth preservation and wealth transfer concepts
  • Ability to work effectively with peers and upper management and to be perceived by others as team player
  • Project a positive and professional image to Investment Advisors/Counsellors, service partners, and external clients
  • Actively pursue continuous learning and expanding knowledge on presentation and Insurance/Financial Planning skills
  • Computer literate in Insurance Company Illustration software and various PC programs

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work

 

 

Job Skills

 

 

 

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Commission, Salaried

Posted Date:

2024-01-29

Application Deadline:

2024-03-03

Estate Planning Specialist

Royal Bank Of Canada
Montréal - 183.35km
  Real Estate Full-time
What is the opportunity? We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individua...
Learn More
Feb 19th, 2024 at 13:06

Dock Planner Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the P&D plans and ensure on-timely service of freight delivery.

 

How You’ll Help

  • Assist in monitoring the P&D plans created by the P&D Planners.
  • Assignment of equipment to fulfill the P&D plans.
  • Update TMS door board and ensure trailers stating 100%.
  • Monitor freight plans and freight flow
  • Ensure freight delivery is servicing on time, monitor appointments, and ensure appointments are flowing to the P&D plans.
  • Collaborate with P&D Planners on planning and removing freight that cannot be serviced.
  • Support Managers and Supervisors on real time coding of service failures.
  • Support supervisors and managers on the creation of TRIPS beyond outbound plans.
  • Monitor outbound and transfer freight to ensure all freight moves smoothly each night.
  • Other related duties may be required.

 

Your Skills & Experience: 

  • Minimum of secondary education
  • Post-secondary education in Business Administration, Transportation/Logistics or related field, an asset
  • A suitable combination of education and experience may be considered
  • Previous Transportation or Dispatch experience is required.
  • Minimum 1-2 years’ experience in a dock environment.
  • A suitable combination of education and experience may be considered.
  • Communication skills – advanced.
  • Computer skills – accuracy, MS products, AS400, TruckMate, Connected Dock, Bringg, and web based programs.
  • Demonstrated customer relationship skills.
  • Able to work deadlines in high transactional environment.
  • Ability to champion business needs in a collaborative manner to colleagues.
  • Strong sense of urgency and ability to respond to demands in a calm manner.
  • Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
  • Ability to work in a team environment, follow directions, and give clear instructions.
  • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
  • Ability to work a flexible work schedule.
  • Results focused. 
  • Bilingual in both French & English required; spoken & written
  • Able to work with little supervision
  • 20% Dock environment includes close proximity to moving vehicles, equipment, and loud noise 
  • 80% Dock Office environment with computer work and handling of documentation
  • Extended period sitting in a work station working on a computer and on a phone

 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Dock Planner

Day & Ross Inc.
Québec - 399.95km
  Management Full-time
The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the...
Learn More
Feb 19th, 2024 at 12:59

Product Designer (Mobile/Web) Full-time Job

Tangerine

IT & Telecoms   Toronto
Job Details

Our design team is growing, and we're looking for an experienced Product Designer to join our innovative and collaborative team. We live and breathe product design and thrive on creating user experiences that truly stand out.  If you have dedicated your craft at turning research into designs that people love, you're the one we want.

 

As a Product Designer, you'll be at the heart of improving our mobile/web channel. Your task: to craft user journeys and interactions that users can't resist, using design research, delightful visuals, and UX principles.
 

Is this role right for you? In this role you will:
 

  • You'll lead the charge in making our product visuals and interactions top-notch.
  • Elicit design based on business requirements and align on creative strategy and client experience between product, design, and development teams.
  • Conducting studies on usability, interaction, visual design, content, and information architecture is your jam.
  • Your design decisions will be guided by principles, customer insights, data, and business savviness.
  • You'll be on a constant quest to make user interactions even better.
    Collaboration is your middle name, whether it's with service designers, accessibility champions, or content creators.
    You'll help evolve the Tangerine Design system. Champions a mobile-first design approach with a keen understanding on how to scale solutions across channels.
  • Knowledge on accessibility best-practices ensuring inclusive design solutions.
  • Your mission: shape, influence, and nurture our design culture and process.
  • You are able to plan design activities, set expectations on timing and balance creativity with constraints.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • You bring 5+ years of experience in crafting native mobile apps.
  • Your talent lies in creating visually stunning designs and captivating visual assets.
  • Your portfolio? It's a treasure trove of wireframes, high-fidelity mockups, and conceptual explorations.
  • You're the go-to person for mobile user interface best practices.
  • Your toolbox includes Figma and Sketch , and you're a pro at interactive prototyping, animation, and usability studies.
  • The UI frameworks and guidelines for iOS and Android? You know them inside out.
  • Familiarity with mobile app development is a plus, and a basic understanding of languages like Swift/Objective-C and Java/Kotlin is a bonus.
  • Quality is your motto, and you're meticulous in design QA.
  • Your communication skills are top-notch, and you work smoothly with developers and stakeholders.
  • If you've got financial institution or related experience, that's a bonus.

Product Designer (Mobile/Web)

Tangerine
Toronto - 329.5km
  IT & Telecoms Full-time
Our design team is growing, and we're looking for an experienced Product Designer to join our innovative and collaborative team. We live and breathe product design and thrive on cr...
Learn More
Feb 19th, 2024 at 12:56

Network Engineer (Design & Automation) - Hybrid Full-time Job

Scotiabank

Engineering   Scarborough Village
Job Details

The team:

Scotiabank’s Global Network Engineering - Design & Automation team is responsible for maintaining the software and hardware standards for network, enterprise telephony and contact center technologies. Working closely with the architecture team, we are engaged in developing the platform roadmaps, participate in the Proof of Concept (POC) and responsible for the production pilot of new technologies. We provide the solution designs and work closely with all global regions to maintain common strategies and service methodologies. The team is engaged in all major projects and complex initiatives providing technical oversight and guidance to ensures all standards and patterns are followed.

 

The role:

Reporting to a Senior Manager, Global Network Engineering - Design & Automation, you will play a critical part in helping the team to design, deploy & support the various technologies within our Global Network.

 

When required, you will be a part of after-hours deployments or addressing major incidents in the evenings or weekends.

 

Is this role right for you?

  • You are eager to work with leading edge technologies to incorporate complex network solutions, as well as work with other technology teams to contribute to an overall solution. This will include performing new network product evaluation (i.e., POC), and producing reports & recommendations independently.
  • You are adept at developing network solution architecture standard documents or network technology roadmaps & seeking their respective approval(s).
  • You embrace the opportunity to lead, review & consult on solutions & designs for assigned tasks; plus provide recommendations for enhancements & improvements; as well as design, test, implement and troubleshoot for large scale Infrastructure & Operations (I&O) environment.
  • You are keen to act as a consultant and subject matter expert for Global Network Services, and its support teams to resolve technical deployment obstacles and improve network services.
  • You take a comprehensive approach to fully understand Global Networks operation issues & customer challenges, plus advocate for their needs with cross-functional teams like architecture, application, and operation teams.
  • You are prepared to mentor & coach others by transferring subject matter expertise.
  • You thrive on being hands-on during mid to complex project deployments into production. This will include the support of assigned systems by acting as an internal consultant on assigned infrastructure and providing suggestions for viable solutions to systems problems of high complexity.
  • You excel at publishing standards, bug reviews & best practices.
  • You expect to manage vendor relationships in the best interest of Scotiabank.

 

Do you have the skills that will enable you to succeed in this role?

  • You have strong communication (verbal/written/presentation) skills in English & the same in Spanish would be an asset.
  • You can demonstrate good interpersonal skills to build relationships with internal stakeholders/partners and with external business partners/vendors.
  • You have at least 5+ years of hands-on technical working experience with solutions design & planning of various network technologies at an enterprise scale.
  • You can demonstrate progressive hands-on technical working experience in network environments of at least 500 network devices spanning multiple geographical locations across a country or countries.
  • You have at least 8+ years of progressive hands-on technical working experience in supporting, deploying & solutioning with various Cisco, Fortinet, F5 at an enterprise level:
  • Cisco® Routing & Switching (Arista Networks is nice to have)
    • Nexus N9K/N7K/N5K/N2K Solutions
    • Cisco® ISR (Integrated Services Routers), ASR (Aggregation Services Routers), Catalyst 8000 Routers
    • Catalyst N9K
    • Routing protocols: BGP, OSPF
  • Cisco® Security/VPN
  • Fortinet
  • F5 LTM (BIG-IP® Local Traffic Manager)/GTM (BIG-IP® Global Traffic Manager™)
  • You have hands on technical working experience with Cisco® Application Centric Infrastructure (Cisco ACI™) and/or VMware NSX and/or similar software defined technologies in a data centre.
  • You have at least 2+ years of hands-on technical working experience, in a network related capacity, with various Public Cloud (Azure & GCP preferred) environments.
  • You have at least 2+ years of hands-on technical working experience with Zscaler & SD-WAN.
  • You can demonstrate a strong technical working knowledge of Cisco® ISE (Identity Services Engine) & Wireless Network.
  • You can demonstrate superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment.
  • You possess a strong core foundation experience in fundamental network technologies and protocols.
  • Completion of a post-secondary education in Computer Science, Engineering Networking Technology, or in a related technology field.

 

What's in it for you?

  • While our focus is on finding someone to strengthen our team’s technical bench on cloud and software defined data centre technologies, we’re part of a global team with a mandate covering the entire network. As a team we can explore and work with an extensive variety of network technologies.
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We foster an environment of innovation and continuous learning.
  • We care about our people, allowing them to design how they work to deliver amazing results.
  • We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
  • As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:
  • Renovated with a design focus on enabling collaboration through both environment and technology.
  • Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
  • Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
  • Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
  • Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3.  When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
  • Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

 

#scotiatechnology

#LI-hybrid

Network Engineer (Design & Automation) - Hybrid

Scotiabank
Scarborough Village - 313.74km
  Engineering Full-time
The team: Scotiabank’s Global Network Engineering - Design & Automation team is responsible for maintaining the software and hardware standards for network, enterprise telephon...
Learn More
Feb 19th, 2024 at 12:53

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