858 Jobs Found
Supervisor Accounting Operations II (Supervisor, Taxation) Full-time Job
Financial Services VancouverJob Details
Main Purpose and Function
The Supervisor, Taxation performs complex municipal accounting work of a supervisory nature involving responsibility for planning and organizing full-cycle accounting operations; overseeing the systems, processes,and internal controls; and ensuring the accuracy, integrity and timeliness of all related activities. The work requires a higher level of complexity of systems and full-cycle processes managed, a greater responsibility to ensure compliance with all applicable legislation, regulation and by-laws, and the requirement to participate in policydevelopment. The position directly supervises where each member is engaged in distinctly different but inter-related accounting-related tasks requiring complex mathematical calculations along with related clerical work; collaborates with other City staff within and outside the Division and with both external and internal stakeholders to review and improve systems and processes; assists in handling escalated technical customer issues; and responds to or assists with inquiries from the public and City employees.
Specific Duties & Responsibilities
- Manages Property Tax billing and collection of taxes and other misalliance charges residential andbusiness property owners. Ensuring that property taxation, utility and other related billing activities arecarried out in accordance with municipal and provincial legislation, and in a timely and accurate manner.
- Manages collection process and administration of Provincial Home Owner Grant and Deferment programs. Assists in preparing Property Tax Exemption report to Council.
- Provides Information Technology and software developers department information to facilitate the planning, development, enhancement, testing and implementation of tax-related system processes,the creation and modification of production runs, and the investigation of system technical problemsand enhancement opportunities.
- Liaises with Information Technology and software developers with mapping changes to the property tax software and planning system changes to incorporate updates and by-laws changes within the City’s land-based property tax, utilities, vacancy tax & Bylaws system software.
- Participates and provides input in the discussions with other internal and external units in matters related to property taxation that may impact the configuration of systems, processes, billing cycles and schedules to ensure a high level of customer service to the general public.
- Ensures compliance with directives and legislative requirements as it relates to the billing format design and content; takes the lead role in coordinating the contracted mailing and printing of tax and/orutility billings; monitors related budgeting and is the key relationship manager with service providers.
- Liaises with various taxing authorities, provincial ministries and agencies including BC Assessment, Land Title Office, Provincial Home Owner Grant and Deferment departments; address and resolve property tax related issues as they arise and identify improve efficiency opportunities.
- Provides expert knowledge and interpretation regarding property taxation, Assessment Act, Bylaws and the Vancouver Charter; administer taxation policy, ensure efficient systems and processes for thebilling and collection of property taxes, including collection and remittance of levies for Other Taxing Authorities (OTA), billing and collection of Payment In Lieu of Taxes (PILT) according to legislation.
- Plans and oversees complex processes and policies such as Tax Instalment Prepayment Plan (TIPP) and Mortgage program, by ensuring guidelines are compliant with by-laws, homeowners and external stakeholders and that the proper notifications have occurred (ie. ensuring that the number of property going to tax sale are minimized by ensuring that all taxpayers are contacted in advance and notifying them of the policy).
- Manages billing system year end processes by creating a schedule and communicating to all stakeholders (including external vendors and within revenue services), and ensuring the accuracy and completeness of tax and utility sub-ledgers and all of the transactions are appropriately reflected in the accounting system, SAP. Producing final reports for management.
- Plans, schedules, assigns, reviews and supervises the work within the department and functional oversight of the Land Records Coordinator role; assists in the selection, training and evaluation of staff in high volume, complex areas requiring strong technical skills, requiring clear, up-to-date & accurate interpretation of various pieces of legislation.
- Conducts performance reviews and performance development plans.
- Establishes, creates, documents and maintains accounts receivable procedures, manuals and business process workflows for initiatives such as providing support to citizens for calculations and proof of mailing.
- Recommends solutions and implement changes to improve efficiency and internal controls by creating tools for the team (ie audit checks list, customizing reports in SAP). Assists in preparation of the annual operating budget for Revenue Services and monitors expenditures.
- Liaises with internal and external auditors.
- Other appropriate duties/responsibilities as assigned.
Qualifications
Education and Experience:
- Post-secondary degree in Business, Commerce or Accounting, or completion of a recognized Accounting designation, plus considerable related experience; or an equivalent combination of training and experience.
- Experience overseeing accounting and/or tax related systems, processes and internal controls.
Knowledge, Skills and Abilities:
- Expert knowledge of information technology operations related to accounting systems and controls.
- Excellent knowledge of municipal accounting practices, functions and procedures as they relate to the work performed.
- Considerable knowledge of the legislation, by-laws, regulations and policies governing the work, along with the ability to translate or interpret content for a non-technical audience.
- Considerable knowledge of auditing and reporting techniques.
- Excellent communication (oral and written) and interpersonal skills.
- Ability to analyze and interpret accounting data and to prepare various reports and records related to the work.
- Ability to see the larger picture and to act in a strategic manner to achieve results.
- Ability to plan, schedule, coordinate and supervise the work of subordinates and, at times, peers in the coordination and execution of work.
- Ability to deal with stakeholders in diplomatic yet firm manner in the face of considerable pressure at times.
- Ability to maintain a high degree of team spirit and motivation in a group performing at a high level in the face of ongoing challenges.
- Ability to understand and apply complex rules and legalese included but not limited to Part XX of the Vancouver Charter & by-laws and applicable Provincial legislation such as the School Act, Assessment Act, Home Owner Grant Act, Land Tax Deferment Act and CPA PAD rules and is capable of maintaining the accuracy and integrity of the Tax Roll.
- Proven ability to work in a fast paced, high stress environment to achieve results with minimal margin of error on a consistent and continuous basis.
- Ability to make decisions in accordance with the department policies and practices.
- Ability to prepare and monitor the related operating budget.
- Ability to establish and maintain effective working relationships with a variety of internal and externalcontacts including but not limited to working effectively with senior government personnel in theadministration of shared programs and revenue collection.
- Ability to work effectively and independently in a team environment.
- Ability to adhere to immovable deadlines in a fast-paced and demanding role requiring the directing,instructing, and/or advising of subordinates, peers, and staff from other work units or departments inorder to manage and coordinate the City’s property taxation function.
Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
Supervisor Accounting Operations II (Supervisor, Taxation)
City Of Vancouver
Vancouver - 37.37kmFinancial Services Full-time
45.62 - 53.91
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District Plumbing & Gas Inspector Full-time Job
Management VancouverJob Details
Main Purpose and Function
Performs technical work of a regulatory, inspectional and enforcement nature to ensure all plumbing, gas, sprinkler, drainage and sewer installations comply with related codes, by-laws, regulations and standards including the Vancouver Building By-Law, Gas Act and Regulations, NFPA and the Sewer and Watercourse Bylaws.
Specific Duties and Responsibilities
This position:
- Reviews infractions with owners/contractors/installers, notifies and discusses the corrections that are required
- Conducts re-inspections and follow-ups on outstanding work and/or violation
- Maintains accurate inspection records and prepares concise inspection reports
- Examines and interprets plans and specifications to ensure compliance with requirements of plumbing, sprinkler, sewer, drainage and gas installations and systems
- Duties will mainly focus on field inspections, plan review, entering information into a computerized tracking & retrieval system
- Liaising with other District Inspectors, City Sewer crews and interpreting City infrastructures
- Working as part of a coordinated enforcement team for various programs
Qualifications
Education and Experience:
- Completion of Grade 12, preferably supplemented by technical courses; completion of the Plumbing Apprenticeship and extensive experience as a journeyman
- Registered as a Journeyman Plumber with the Province of BC supplemented with a Cross Connection Certificate
- Extensive experience as a foreman, superintendent or contractor, or an equivalent combination of training and experience
- Preference will be giving to candidates whom have completed Part 3 and Part 9 of the Building by-law
Knowledge, Skills and Abilities:
- Class B-Gas Fitters License and Certificate of Qualification as a Gas Safety Officer or be eligible for a Certificate of Qualification as a Gas Safety Officer
- Demonstrated ability to communicate clearly orally and in writing and able to prepare reports; and the ability to work independently in the field and to make on-site evaluations and decisions
- Experience and/or technical courses in sprinkler installations would be an asset
- Local area travel is a requirement of this position
Certifications
- Certificate of Qualification in Plumbing for the Province of British Columbia
- Class B Gas Fitters License for the Province of British Columbia
- Certificate of Competency as a Gas Inspector
- Cross Connection Control Specialists Certificate
A current and valid BC Driver’s License is a requirement for this position. The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities. Transportation arrangements must meet operational requirements of the Department.
Completion of the Gas safety Officer exam within the first six months of employment will be a condition for continued employment.
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The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Business Unit/Department: Development, Buildings & Licensing (1250)
Affiliation: CUPE 15 Non Pks
Employment Type: Regular Full Time
Position Start Date: March 2024
District Plumbing & Gas Inspector
City Of Vancouver
Vancouver - 37.37kmManagement Full-time
47.62 - 56.27
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Office Support Clerk III (Social Policy & Projects) Temporary Job
Administrative Jobs VancouverJob Details
Main Purpose and Function
The Office Support Clerk III works independently and as part of a team. This position performs varied clerical work including work related to, but not limited to, reception, time entry, equipment maintenance, database maintenance, ordering of office supplies and a variety of clerical duties to primarily support the Social Policy team.
The position reports to the Manager, Administrative Services with direct supervision from the Admin Coordinator of Social Policy and Projects within Arts, Culture and Community Services.
Specific Duties and Responsibilities
- Formats and proofreads Council Reports, announcements, application forms, guidelines, e-mails and other standard grant-related correspondence.
- Provides support to Council Reports authors on VanDocs and SharePoint activities; ensures submission deadlines are met; contributes contents/data for appendices if needed.
- Prepares monthly reports of RTS (Report Tracking System) information.
- Supports all administrative aspects of multiple grants streams and projects.
- Creates and edits grant application and criteria forms in Word and/or in other software/grant management systems.
- Prepares application invitations, monitors grant application intakes, e.g. managing the Social Policy Grants e-mail account, photocopying, checking for completeness of required attachments, following up and communicating with applicants;
- Maintains a database (MS Access, MS Excel or other software/grant management system), designs queries to generate statistical/analytical reports, designs forms with comments and conditions.
- Maintains conditions and key milestones, and works with planners to ensure conditions are met.
- Uses SAP to create new order numbers, initiate release of grant funding, honorariums, track grant payments (with subject to conditions), processes returned and cancelled cheques, cheque and Electronic Fund Transfer (EFT) disbursements, recurring payment reports, vendor information, and other functions.
- Coordinates with Financial Services, ACCS to prepare the year-end carry forward for unpaid grants.
- Assists with the administration of grants budget, coordinates with Planners and Financial Services to maintain up-to-date budgets, including payments to-date, remaining balances and total budget per stream.
- Monitors and updates the Social Policy Grant websites to ensure that they contain up to date and timely information, and liaises with IT Web Services to maintain content.
- Develops and maintains a Social Policy grant Outlook calendar to ensure that planners are kept informed of all key grant dates, e.g. application deadlines and grant payments.
- Maintains and manages department mailboxes on regular basis.
- Organizes all grant meetings, events and workshops from booking venue/conference room, preparation of material, providing supplies, placing catering orders, to clean up.
- Liaises with the public to answer basic questions related to grant application deadlines and the application process, and forwards more complex inquiries to planners.
- Takes meeting minutes and transcribes notes for key events such as grant deliberations and other meetings consisting of City staff and/or members of the public; responds to 311 queries in relation to grants.
- Acts as the primary Departmental Time entry duties, checking staff quotas, maintaining attendance book; producing and filing time entry reports.
- Provides administrative support by answering calls, screening calls, and processing confidential information.
- Organizes community engagement meetings, events and workshops from booking venue/ conference room, preparation of material, providing supplies, placing catering orders, to clean up.
- Posts, maintains, reconciles and balances all project-related invoices including tracking in a database, follow-up with vendors, completing and submitting requests for service forms, and tracking contracts and payments using a variety of computer software and databases.
- Develops and maintains project files, codes and indices necessary for the organization and categorization of diversified and complex paper and virtual files. Advises and assists Project Lead on contract or payment issues, discrepancies, deadlines, etc. and is responsible for following up to secure appropriate information to effect necessary adjustments.
- Provides backup support for other clerical team whenever absences coverage as required.
- Performs other duties/responsibilities as assigned.
Qualifications
Education and Experience:
Completion of 12th Grade including or supplemented by courses in commercial and administration subjects and sound related experience in moderately complex administrative work experience, or equivalent combination of education, training and experience.
Knowledge, Skills and Abilities:
- Thorough knowledge of business English, spelling, punctuation, and business math is required.
- Knowledge of modern office equipment (e.g. voicemail, scanners, multi-purpose photocopying machines, laptops, projectors, etc.) is required.
- Sound knowledge of departmental and other policies, regulations, rules, procedures and practices that relate to the position occupied or which govern worksite activities and employee behaviour.
- Advanced knowledge of software programs such as MS Office Suite (Word, Excel, Outlook, and PowerPoint) is required.
- Working knowledge of SAP, Sharepoint and the City’s Procurement Policy as it relates to contracting and invoice.
- Excellent communication, interpersonal and organizational skills are a necessity, as this position requires written, telephone, and tactful in-person interaction with team members and the public.
- Strong organizational skills and the ability to prioritize work assignments in order to meet multiple deadlines.
- Ability to work with accuracy and attention to detail.
- Ability to understand and interpret oral and written instructions and communicate effectively both verbally and in writing.
- Ability to establish and maintain effective working relationships with staff of various civic departments and representatives of outside agencies.
- Ability to work proactively and independently within the duties/responsibilities to identify areas that need added attention or change.
- Ability to work under pressure and establish work priorities, to multi-task, and to develop and maintain effective work procedures and processes.
- Familiarity with specific CoV records management systems (e.g. VanDocs and VanRims) will be an asset.
- Ability to work independently and collaboratively as part of a team.
Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.
The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Business Unit/Department: Arts Culture Community Service (1200)
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: April 2024
Position End Date: May 2025
Application Close: February 16, 2024
Office Support Clerk III (Social Policy & Projects)
City Of Vancouver
Vancouver - 37.37kmAdministrative Jobs Temporary
29.20 - 34.30
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2024 VFRS Firefighter Full-time Job
Public Service VancouverJob Details
Vancouver Fire and Rescue Services (VFRS) is committed to being the international leader in fire, rescue, community risk reduction, and staff safety and wellness. Located on the traditional, ancestral and unceded lands of the the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working to be the greenest city in the world. Named among Canada’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our team and being part of a dynamic, exciting, inclusive and rewarding workplace.
VFRS employs over 850 people, has 20 fire halls, a training site, and two fire prevention offices. In addition to fire suppression, VFRS provides pre-hospital care, vehicle rescue, marine response, hazardous materials response, technical rescue, and many other emergency services in Vancouver. We work to create safe communities through public education for all ages, fire prevention and inspection services, and by working closely with partner agencies and community groups.
Application Close: Open until vacancies filled
2024 VFRS Firefighter
City Of Vancouver
Vancouver - 37.37kmPublic Service Full-time
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Emergency Vehicle Technician (EVT) / Heavy Duty Mechanic Full-time Job
Maintenance & Repair VancouverJob Details
Vancouver Fire Rescue Services is seeking qualified candidates for the position of Emergency Vehicle Technician (EVT) / Heavy Duty Mechanic. This is a unionized position, IAFF Local 18. This position reports directly to the VFRS Fleet & Equipment Services Shop Supervisor. The successful applicants will be integral members of a highly skilled team of mechanical technicians performing technical troubleshooting, scheduled preventative maintenance and non-scheduled maintenance. VFRS has a diverse fleet of fire fighting apparatus including Engines, Ladders, Heavy Rescues, Aerial Platforms, Fireboats and Medical Units. VFRS’ fleet also consists of Specialty apparatus for Technical Rescue, Hazardous Materials, Command, Fire Investigations and other support and administration vehicles. Fleet & Equipment Services is responsible for yearly commercial vehicle inspections, pump testing, non-destructive aerial testing and small equipment preventative maintenance. The successful applicants will perform repairs in all fields including electrical diagnostics, engine and transmission computer controls, hydraulics and foam injection systems.
Vancouver Fire Rescue Services EVT Mechanics work a four on four off schedule with a rotating on-call schedule to provide support for overnight mechanical breakdowns and respond to major incidents in the City of Vancouver. In recent years, VFRS mechanics have also responded alongside VFRS suppression fire fighters to the devastating wildfires throughout British Columbia.
REQUIREMENTS
• Inter-Provincial Certificate of Qualification as a Commercial Transport Mechanic OR
Inter-Provincial Certificate of Qualification as a Heavy Duty Mechanic
• CVSE Commercial Vehicle Inspectors Certification
• British Columbia Class 3 Driver’s license with Air Brake endorsement
• Experience with Electronic Fleet Management Systems
• Computer competency including the Microsoft software such as Word, Excel and Outlook
• The successful applicant will have Emergency Vehicle Technician Certifications or as a condition of employment agree to complete the EVT certification to the Masters level within two years of hire date fully supported by VFRS
• The successful applicant will possess and maintain a valid Canadian Passport
PREFERRED QUALIFICATIONS AND EXPERIENCE
• Repair and maintenance of fire fighting equipment
• Experience with fabrication and welding
• Competency & experience with Detroit Diesel and Cummins engines
• Experience with outboard marine engines
• Knowledge and experience with high voltage vehicle systems
• Competency & experience with Allison transmissions
• Experience with computer diagnostic scan tools
• Automotive exemption permit
• BC Automotive Trade Qualification
• Experience in marine mechanics including Hamilton Jet
• Knowledge of corrosion prevention techniques with aluminum hulls
• CPR-C
Business Unit/Department: Fleet & Equipment Services/Vancouver Fire Rescue Services
Affiliation: Union Local 18
Employment Type: Regular Full Time (RFT)
Position Start Date: March 18th 2024
Position End Date: N/A
Salary Information: Remuneration includes a bi-weekly salary of $4,619.54 (based on the 2023 hourly rate of $60.35, 40 hours per
week. This position offers a strong benefits and vacation package. This is a unionized position and falls under the jurisdiction of IAFF Local 18.
Emergency Vehicle Technician (EVT) / Heavy Duty Mechanic
City Of Vancouver
Vancouver - 37.37kmMaintenance & Repair Full-time
60.35
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Territory Manager Full-time Job
Management VancouverJob Details
*** We are looking for a talented individual to join the GSK Vaccines Team! The suitable candidates will ideally be located on Vancouver Island ***
*Only candidates currently living in Canada, with the legal right to work here, will be considered
Are you looking to be part of something meaningful and make a difference? Do you want to join a team where you will feel appreciated, be valued for your different perspective and ideas, empowered and encouraged to think bigger and ahead? Read on!
Responsibilities
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The primary responsibility is to sell our vaccines/medicines to enable patients to do more, feel better and leave longer while achieving commercial objectives.
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Develop business sales plan for individual customers to grow the business and set appropriate short-term objectives for customer calls to achieve long term goal and execute territory business plans for product mix in order to achieve/surpass sales objectives in the Vaccines Division.
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Effectively integrate product knowledge into a relevant informative dialogue which brings customers an insightful perspective.
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Thoroughly understand GSK products, strategies, positioning and POA as well as those of key competitors
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In some territories, negotiate contracts and help a diverse pool of customers maintain accountability for their contractual objective.
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Understand how diverse patients and health care professionals navigate the health care system and integrate these insights in the dialogue with the customer.
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Build and Maintain network of health care professionals to grow sales of product mix
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Allocate budget and effectively use available resources (internal and external) to create customer value.
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You ensure your work contributes to the goals of the business and use your judgment to influence decisions.
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You find the best solutions for the business by working with people both inside and outside the organization.
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You work in a diverse environment collaboratively with others and develop effective relationship to create new ideas together to get the best results.
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You contribute to a great working environment by bringing energy and commitment.
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You are open to learning, adapting quickly to new ways of working and identifying opportunities for development.
Why you?
Basic Qualifications:
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Minimum of a bachelor’s degree
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1-3 years minimum experience in sales
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Valid driver's license*
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Ability to travel domestically as per the requirements of the position (overnight stay & national/regional meeting)
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Working knowledge of computer technology, Word, Excel, PPT and agility to learn new programs.
*This position requires the employee to drive routinely on Company business and allows for the provision of a company – leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.
Preferred Qualifications:
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High sense of initiative and have a Business Owner mindset.
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Selling excellence and someone who seeks continuous improvement to engage customers to drive performance.
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Highly developed verbal and written communication skills and communicating with clarity, structure, and passion with high sense of listening skill.
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Working knowledge of interpretation of scientific research studies
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In-depth knowledge of data analysis techniques
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Strong negotiating skills with customer-centric approach
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Demonstrated ability to transform scientific information into meaningful insights.
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If you live in the Victoria, BC area, that is a definite advantage.
If you have the following characteristics, it would be a plus:
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
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Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk.
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Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
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Continuously looking for opportunities to learn, build skills and share learning.
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Sustaining energy and well-being
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Building strong relationships and collaboration, honest and open conversations.
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Budgeting and cost-consciousness
#LI-GSK
Territory Manager
GSK
Vancouver - 37.37kmManagement Full-time
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General labourer farm | LMIA Approved Full-time Job
General Category VancouverJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Equipment and machinery experience: Fertilizer applicator, Fruit harvester, Loader, Planting equipment, Sprayer or duster, Tractor
Work setting: Staff accommodation available, Staff accommodation provided, Relocation costs not covered by employer
Type of crops: Apples, Artisanal crops, Bell peppers, Garlic, Grapes
Physical Requirements:
- The candidates should be a repetitive tasker
- The candidates should be able to stand, bend, crouch, and kneel for extended periods
- The candidates should be willing to for overtime
Other Requirements:
- The candidate be able to work as a team player
Responsibilities:
- The candidates should be able to do budding trees, cleaning crop, clipping, deleafing
- The candidates should be able to do grading, lowering
- The candidates should be able to plant, cultivate and irrigate crops
- The candidates should be able to do seed cutting, shoot positioning, suckering, tying, and weeding
- The candidates should be able to harvest crops, operate and maintain farm machinery and equipment, examine produce for quality and prepare for market
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
General labourer farm | LMIA Approved
Dhaliwal Vineyard
Vancouver - 37.37kmGeneral Category Full-time
17
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Bilingual Tech Support Service Analyst Full-time Job
Marketing & Communication VancouverJob Details
Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their technical needs. You will be working in a fast-paced environment answering calls and chats.
WHAT WILL YOU DO?
- Monitor and categorize incoming calls and chats analyzing frequently-asked questions and defining procedures.
- Tech Support Services analysts are the first point of contact for internal employees supporting their technical needs
- Resolve Level 1 technical issues
- Escalate Level 2 support teams.
- Evaluate the efficiency of new tools and utilities, used for service desk services.
- Participate in the analysis of client-identified issues or problems which may require changes to procedures, standards or systems.
- Ensure employees receive excellent support during their engagement.
- Troubleshoot basic troubleshooting issues for Computer hardware, software, mobile devices, printers, telephony and remote access.
- Support employees by Chat and Calls.
What do you need to succeed?
Must have
- Excellent communication skills in both English and French
- Previous Customer Service Experience
- Strong analytical and technical disposition
- Client first mindset
- Good understanding on Computer Operating systems and Microsoft Office applications
Nice to have
- Previous Service Desk Experience
- Microsoft certifications
- Knowledge of ServiceNow, Software Center
- VPN and RSA experience/knowledge
Hours of Work:
- Our desk is open 365 days a year, 24 hours a day. Including Statutory Holidays.
- Must be able to work 20 hrs a week. Days, Nights and Weekends.
- Initial training will be carried out over a two-week period during which you will need to be available during the day Mon – Fri.
- This is a Work From Home position.
- Require a quiet and secure space within your home to perform your role
- Strong Internet/Wifi connection required
Job Skills
Help Desk Services, Help Desk Support, Installation Support, IT Help Desk, Technical Troubleshooting, Ticketing Tool, Time Management
Bilingual Tech Support Service Analyst
Royal Bank Of Canada
Vancouver - 37.37kmMarketing & Communication Full-time
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Administrative Assistant, RBCx Full-time Job
Administrative Jobs VancouverJob Details
What is the Opportunity?
As the Administrative Assistant, you will play a critical role by providing direct support to both the Managing Director and Director, Relationship Management at RBCx. RBCx is a full-service platform to accelerate the entrepreneurial journey at every stage of growth – providing access to capital solutions, innovative products and services, and operational expertise to help technology companies’ scale. You will be accountable for managing schedules, departmental events and executive correspondence to ensure the effectiveness of the executive leadership team. In addition, you will liaise with RBC Leadership and business partners on behalf of the Directors, follow-up on action items, maintain calendars, coordinate travel arrangements, maintain and organize files, prepare correspondence and other presentation materials, and prepare / act as a pre-verification officer for department expense reports.
What will you do?
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Provide executive administrative assistance in support of the senior executive maintaining a high degree of confidentiality and accuracy within a fast-paced, deadline driven environment.
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Assist as the primary liaison for the senior executive, with senior internal and external stakeholders.
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Coordinate and maintain senior executive’s correspondence, calendar, and reporting, responding and prioritizing as appropriate and with discretion.
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Proactively manage complex travel arrangements/itinerary; ensuring seamless travel and efficient use of budgeting and resources.
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Coordinate and provide support for internal and external event planning such as offsite sessions, communication & roundtable sessions, Town Halls & Coffee chats
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Manage the senior executive/leadership team’s supplier relations, maintain records and business expenses, and ensure invoices and bills are promptly paid; prepare and approve expenses according to delegated authorities.
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Coordinate all aspects of logistical organization of conferences/meetings. Develop agendas, materials and routines, including action items and follow-ups. Provide post-event support as needed.
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Coordinate arrangements for employee changes and onboarding plans for new hires, including equipment and premises requirements and ensuring adherence policies and procedures.
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Support the Director’s monthly portfolio quality reviews by gathering relevant reports and commentary from VP’s on outstanding items.
What do you need to succeed?
Must-have:
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5+ years of Executive or Administrative support experience supporting senior leadership.
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Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities.
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Strong interpersonal relationship skills in working effectively with various levels of staff, including senior management and executives; ability to work as a team member.
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Sound judgement in decision making; strong problem solving skills and resourceful in working with others and representing the office of the senior executive.
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Anticipate the needs of the senior executive and flag questions or opportunities before issues arise.
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Demonstrate initiative, positive and helpful attitude when dealing with others in a professional manner.
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High proficiency in MS Office (Word, PowerPoint, Excel, Outlook); Intranet and Internet navigating and research skills.
Nice-to-have:
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Related experience within a matrixed corporate environment.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual.
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Opportunity to be a valuable member of a critical team.
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Comprehensive compensation including performance bonus, pro-rated vacation, flexible healthcare benefits.
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Significant exposure to stakeholders across multiple businesses.
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Interesting, complex work that makes a difference in peoples’ lives.
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A collaborative culture that recognizes innovative business ideas.
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Access to various programs, resources and technology.
Job Skills
Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software
Administrative Assistant, RBCx
Royal Bank Of Canada
Vancouver - 37.37kmAdministrative Jobs Full-time
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Devops engineer Full-time Job
IT & Telecoms VancouverJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need Bachelor's degree
Experience: Candidates should have experience of 3 years to less than 5 years’
Work setting: Consulting firm
Responsibilities
Tasks
- Collect and document user's requirements and develop logical and physical specifications
- Research, evaluate and synthesize technical information to design, develop and test computer-based systems
- Develop data, process and network models to optimize architecture and to evaluate the performance and reliability of designs
- Plan, design and co-ordinate the development, installation, integration and operation of computer-based systems
- Assess, troubleshoot, document, upgrade and develop maintenance procedures for operating systems, communications environments and applications software
- Lead and co-ordinate teams of information systems professionals in the development of software and integrated information systems, process control software and other embedded software control systems
- Conduct tests and perform security and quality controls
- Execute and document results of software application tests and information and telecommunication systems tests
Experience and specialization
Computer and technology knowledge
- Development and operations (DevOps)
- VMS
- Perl
- Python
- MS SQL Server
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
Devops engineer
Ancile Canada Inc
Vancouver - 37.37kmIT & Telecoms Full-time
54
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Medical administrative assistant Full-time Job
Administrative Jobs VancouverJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years’
Responsibilities:
- The candidates should be able to interview patients to obtain case histories, schedule and confirm appointments
- The candidates should be able to complete insurance and other claim forms, maintain filing system
- The candidates should be able to perform general clerical work, such as order supplies and maintain inventory, determine and establish office procedures and routines
- The candidates should be able to enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- The candidates should be able to initiate and maintain confidential medical files and records
Benefits:
- The candidates will get dental plan, health care plan, vision care benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Cover letter) through below mentioned details.
By Email:
[email protected]
Be prepared for the screening questions. Include answer the following questions while applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current level of study?
Medical administrative assistant
Alliance Wellness Clinics
Vancouver - 37.37kmAdministrative Jobs Full-time
23.08 - 25
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Building Worker Full-time Job
Construction Jobs VancouverJob Details
Organization
Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
The Vancouver Board of Parks and Recreation is accepting applications from qualified individuals to be added to a pool of Building Workers (BW) to join our Community Centres and Mobile Parks auxiliary teams. This role will provide qualified candidates an opportunity to work in and across a diverse portfolio of facilities and spaces in the City. Qualified candidates will be assessed on the basis of their skills, knowledge and abilities, and may be selected for an interview should they meet the qualifications and requirements of the position and a vacant opportunity exists.
Specific Duties and Responsibilities
We are hiring auxiliary staff for two teams within the Park Board, our Community Centres and our Mobile Parks Teams.
Building Worker - Community Centres
The Building Worker is responsible for the enhancement of civic buildings by completing janitorial duties and minor maintenance. A key part of the role requires knowledge of standard cleaning methods and the ability to learn new and effective methods to ensure the cleanliness of the facilities. The Building Worker is responsible for performing a variety of heavy cleaning tasks including stripping and waxing floors, cleaning windows, cleaning washrooms, showers and change rooms, carpet cleaning, emptying garbage, minor maintenance repairs and other related duties as required.
Building Worker - Mobile Parks
The Mobile Parks Building Worker will provide janitorial services for the citywide inventory of public bathrooms and change rooms in parks. The Building Worker must also be able to operate a vehicle on a daily basis in a safe and efficient manner. Duties include, but are not limited to: opening, stocking, spot and deep cleaning, and locking facilities.
The successful candidate must be able to work a variety of shifts including mornings, afternoons, evenings, overnights and on weekends.
Qualifications
Education and Experience:
- Completion of a recognized certification program in building services work and some related experience.
- Experience performing a variety of routine manual tasks in care, cleaning and general maintenance of buildings.
- Experience operating and using janitorial tools, equipment and supplies.
- WHMIS is preferred.
Knowledge, Skills and Abilities:
- Working knowledge of materials, methods, safety practices and simple equipment used in janitorial and maintenance work.
- Ability to arrange an effective work schedule under minimum direct instruction.
- Good health and strength sufficient to perform a variety of routine manual tasks in care, cleaning and general maintenance of buildings.
- Skill in the use of heavy cleaning equipment.
Driver License and Record Checks:
- A current and valid class 5 BC Driver’s License and a satisfactory driving record is required for the Mobile Parks Team, but not for the Community Centres Team
All applicants must attach a copy of their Building Services Work certification and any other relevant documents to their application
The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Building Worker
City Of Vancouver
Vancouver - 37.37kmConstruction Jobs Full-time
27.04 - 31.66
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