All jobs within 200 km around Les Coteaux

Reporting directly to the Branch Manager, the incumbent is responsible for autonomously managing, establishing, maintaining and reviewing work schedules. He/she must also fill vacant positions with available employees, inform employees of schedules and minimize overtime by implementing effective scheduling strategies.
Job Requirements:
 

MAIN FUNCTIONS:

• The duties listed describe the job role of this position. Specific responsibilities and tasks may vary and be documented separately. The employee may not be required to perform all duties listed. Additional responsibilities may be assigned and duties may be modified, depending on business needs.
• All responsibilities or tasks are considered core functions, unless such responsibilities or tasks are unrelated to the listed functions, in which case they are considered other (non-core) functions.
• Employees are held accountable for the successful performance of duties. Job performance standards may be documented separately and may include duties, objectives, responsibilities or tasks not specifically listed herein.
• When performing duties, responsibilities or tasks, employees are required to know and follow safe work practices and to be aware of the company's policies and procedures relating to workplace safety, including but not limited to safety rules and regulations. Employees are required to inform the manager after becoming aware of unsafe working conditions.
• All duties, responsibilities or tasks must be performed in an honest, ethical and professional manner and in accordance with applicable company policies and procedures. In cases of uncertainty or lack of knowledge of company policies and procedures, employees are required to seek clarification or explanation from the senior manager or an authorized company representative.
  RESPONSIBILITIES:
• Manage work schedules of security guards and supervisors at client sites; manage the scheduling process to optimize operating results and minimize overtime; determine the best resolution to staffing issues.
• Ensure position coverage at all times; track leave requests, including vacation and personal leave requests to ensure position coverage; respond to emergencies, cancellations and absences to ensure positions at client sites are covered; act as a call center for remote positions.
• Ensure accuracy of payroll hours and billing data; verify billing and payroll reports and correct discrepancies; interact with accounts receivable and payroll departments to make corrections.
• Stay up to date with site contracts and training requirements, availability and hours worked of security guards.
• Coordinate schedule changes with management, supervisors and staff; act as liaison with customers, management and staff to resolve scheduling, training, billing and payroll issues.
• Ensure sufficient security personnel are available to cover vacancies created by absences and cancellations.
• Coordinate daily assignments and schedules of supervisory staff; inform supervisors of schedule changes and new security guard schedules.
  Inform management of vacancies as they arise; assist in screening security guard candidates; interview new security guards as required to determine availability for vacant shifts; fill security guard positions according to requirements and qualifications.
• Make recommendations on the removal of security officers from positions based on customer complaints, attendance issues and other performance problems; advise management on staffing issues that may arise as customer requirements change.
• Administer progressive discipline as needed.
• Maintain records of security officer qualifications, accreditations and training and coordinate on-site training requirements with on-site supervisor to meet client needs.
• Manage key and equipment control processes.

POSITION SPECIFICITIES:

• In-depth understanding of security activities.
• Accurately assess employees' strengths and development needs and provide feedback and coaching as deemed necessary.
• Must be able to organize and prioritize to ensure efficient operations and accomplish stated objectives.
• Must have a high level of experience interacting with people within the organization and have the ability to adapt to the varying levels of communication required for each group.
• Must possess the ability to discuss positive and negative situations with these individuals in a manner to ensure that the necessary objective is achieved with a positive outcome.
• Strong communication and interpersonal skills.
• Ability to work variable hours, including on-call responsibilities outside of business hours.
• Proficiency in various software, including Microsoft Word, Excel and PowerPoint.
• QUALIFICATIONS :
• College diploma in a related discipline or equivalent.
  At least two (2) years of related experience.
• WORKING CONDITIONS (physical/mental demands):
• With or without reasonable accommodation, the incumbent must possess the physical and mental capacity to perform the essential functions effectively. In addition to other demands, the demands of the position include, but are not limited to:
• Maintain calm when interacting with authorities, senior management, customers and staff, occasionally in emergency conditions and pressure situations.
• Submit to and meet company standards for background and reference checks and behavioral screening tests.
  Manage multiple tasks simultaneously.
• Processing and being exposed to sensitive and confidential information.
• Regularly use a vehicle to carry out tasks.
• Travel regularly or frequently to various company offices and other locations.
  Lead, motivate, train and mentor staff in a positive manner.
• Read and analyze reports and data, including use of computers.

#AF-QUEBEC

To-do list

Training-Skills and experience required

• B.SC. or DEC in mechanical engineering or related discipline;
• 10 years of experience in maintenance supervision;
• Knowledge of Microsoft Office;
• Experience with maintenance management software;
• Technical analysis and planning skills;
• Good vision of the continuous improvement process;
• Ability to make decisions and solve problems;
• People management skills;
• Ability to react quickly in crisis situations;
• Attention to detail;
• Excellent communication and interpersonal skills;
• Bilingual: French and English (oral and written).

The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the P&D plans and ensure on-timely service of freight delivery.
Please note: There are two shifts available for this role. Monday to Friday; 5pm – 1:30am

How You’ll Help
•    Assist in monitoring the P&D plans created by the P&D Planners.
•    Assignment of equipment to fulfill the P&D plans.
•    Update TMS door board and ensure trailers stating 100%.
•    Monitor freight plans and freight flow
•    Ensure freight delivery is servicing on time, monitor appointments, and ensure appointments are flowing to the P&D plans.
•    Collaborate with P&D Planners on planning and removing freight that cannot be serviced.
•    Support Managers and Supervisors on real time coding of service failures.
•    Support supervisors and managers on the creation of TRIPS beyond outbound plans.
•    Monitor outbound and transfer freight to ensure all freight moves smoothly each night.
•    Other related duties may be required.

Your Skills & Experience: 
•    Minimum of secondary education
•    Post-secondary education in Business Administration, Transportation/Logistics or related field, an asset
•    A suitable combination of education and experience may be considered
•    Previous Transportation or Dispatch experience is required.
•    Minimum 1-2 years’ experience in a dock environment.
•    A suitable combination of education and experience may be considered.
•    Communication skills – advanced.
•    Computer skills – accuracy, MS products, AS400, TruckMate, Connected Dock, Bringg, and web based programs.
•    Demonstrated customer relationship skills.
•    Able to work deadlines in high transactional environment.
•    Ability to champion business needs in a collaborative manner to colleagues.
•    Strong sense of urgency and ability to respond to demands in a calm manner.
•    Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
•    Ability to work in a team environment, follow directions, and give clear instructions.
•    Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
•    Ability to work a flexible work schedule.
•    Results focused. 
•    Bilingual in both French & English required; spoken & written
•    Able to work with little supervision
•    20% Dock environment includes close proximity to moving vehicles, equipment, and loud noise 
•    80% Dock Office environment with computer work and handling of documentation
•    Extended period sitting in a work station working on a computer and on a phone

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

The General Repair Technician II is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Self-motivated
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

Application Close: 31/12/2024

*NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
•  Must complete City training and obtain Ontario unrestricted CZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa bus. 
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required.
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• High school diploma or equivalent.
• Minimum 3 years of facility operations and maintenance work experience.
• Knowledge of processes and practices relating to facility operations and maintenance.
• Ability to maintain, troubleshoot and repair non-technical facility components.
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair.
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards.
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner.
• Strong client-service orientation along with a high sense of urgency.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Basic knowledge and understanding of Building Automation Systems (BAS).
• Ability to read understand and interpret technical drawings and information.
• Computer literacy.
• Demonstrated maintenance and repair skills.
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise.
• Must be willing to wear personal protective equipment.
• Must meet enhanced security clearance requirements.
• Valid drivers’ license.

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

Job Details: 
UPS is currently looking for Part-time Warehouse Local Sorters at our Ottawa location.

• Job Classifications: Part-time Warehouse
• Job Type: Permanent/Hourly
• Job Location: 2281 Stevenage Drive, Ottawa
• Workdays: Monday - Fridays* (non-negotiable)
• Scheduled Shift: Starting (as early as) 4:00pm – (as late as) 9:30pm (approximately – Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need. 
• This is an evening position
• The successful candidate must be able to work a minimum of 25 hours per week in case unexpected volume increase/shipping delays occur
• Category: Warehouse Operations

*Local Sorters will be required to work five days a week with slight changes in shift hours. Shift hours may vary due to the changes in package volume.
*Local Sorters are responsible for the loading, unloading, sorting, and scanning of packages in the center. 

Required Skills:

• Ability to follow set procedures
• Ability to lift up to 70-lbs (32-kg) unassisted
• Able to work with automated conveyor belts and manual rollers
• Comfortable working inside container trailers, delivery trucks or similar equipment
• Good organizational and multi-tasking skills
• Comfortable working in a fast-paced, physically demanding and temperature changing warehouse environment
• Must be able to work with and recognize postal codes, routing charts and maps

No experience necessary.

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

Benefits: 

• Full training provided
• Weekly pay (every Friday)
• Wage $20.00 per hour (Base 17.30 / hour + hourly bonus 2.70 / hour)
• Guaranteed wage progression up to 27.01 per hour
• Extended health and dental benefits
• Group insurance and pension benefits
• Opportunities for advancement 
• Tuition reimbursement, up to $2000 per semester (Conditions apply)

This position is remote. Work hours are Monday to Friday 8:00am to 4:30pm

Position Summary: To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partners

Specific output or services:

• Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing)
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
• Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required:

• 6 months to 2 years of experience
• High school degree

• communication language needs: French 90% / English 10%

  Level of French needed: proficient

• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system
• Basic computer skills

Primarily, the administrative partner assists the advisor with the day-to-day operations and administration of the business. He or she may assist more than one advisor, for multiple types of businesses.

Is this position right for you? For this position you will need to:

Ensure a high level of customer service:

• Assist the Advisor in the regular review of client portfolios to define client needs for the services of the expert team
• Review the portfolio to ensure that it matches the current or updated risk profile and is aligned with the applicable investment program
• Collect research materials and product information from internal and external sources
• Place client orders in accordance with client or advisor instructions
• Stay informed of trading rules and activities as they relate to client accounts

Ensuring efficient administration for the client:

• Follow up with clients regarding missing documents that are required in accordance with regulatory requirements applicable to the industry
• Maintain customer records and information in appropriate systems
• Review current transactions and all entries in the system to ensure their timeliness and accuracy
• Respond promptly to customer inquiries
• Resolve customer issues and complete customer transactions quickly and accurately; bring such issues to the advisor's attention when appropriate.
• Provide instructions regarding withdrawals, deposits, exchanges and transfers in accordance with the client's or advisor's instructions
• Ensure all customer interactions are accurately recorded
• Understanding Document Requirements for All Account Types

Provide assistance to the advisor regarding marketing:

• Identify opportunities to raise additional assets or increase revenue from existing clients (e.g., referrals, asset consolidation, insurance, etc.)
• Write, distribute and maintain marketing materials
• Organize customer events including training dinners, seminars and customer appreciation events
• Maintain and coordinate electronic marketing activities
• Manage the approval process for all marketing-related communications and mass communications

Supporting the growth of the advisor's business:

• Review and reduce all restricted accounts
• Manage the bank recommendation process
• Helping to generate ideas
• Review daily commission reports and follow up on unpaid commissions
• Identify and track growth bonus payments made
• Prepare, analyze and present to the advisor, in particular, reports and recommendations, financial plans and concepts, insurance, annual summaries of operations
• Formulate recommendations aimed at improving business processes and increasing the value of the client portfolio and regarding the use of our team of experts

Contribute to the efficient functioning of the branch team:

• Build effective working relationships among team members as well as with representatives from various business sectors and functions
• Providing high quality customer service
• Foster a culture of open and honest communication
• Actively participate in all contact activities and team meetings
• Encourage the production of new ideas and new ways of doing things
• Actively transmit knowledge and experiences to improve the skills of all team members

Do you have what it takes to succeed in this role? We would be happy to work with you if you meet the following requirements: 

• Canadian Securities Course (CSC)
• Course on the Manual on Standards of Conduct (MSC)
• Training program for investment representatives
• Post-secondary education
• Excellent written and oral communication skills
• Excellent organizational skills
• Initiative and autonomy
• Ability to meet deadlines
• Knowledge of compliance regulations applicable to the industry and the company
• Willingness to receive direction from the advisor(s) regarding client transactions

What's in it for you?

• A dynamic and flexible working environment.
• The ability to build long-term relationships with clients by providing exceptional advice and service.
• The ability to deliver an excellent customer experience.
• A corporate culture that emphasizes diversity, respect and inclusion.

In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.

#LI-1

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

• Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
• Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
• Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
• Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
• Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
• Other duties as assigned

Knowledge & Skills

• High school completion plus a specialized technical or business course
• More than one year up to three years of job-related experience 
• Superior client management/customer service skills
• Effective Interpersonal skills, with an emphasis on communication (verbal/written)
• Knowledge of project delivery and tendering processes
• General knowledge of commercial building systems and/or construction
• Strong organisational, coordination and documentation skills with the ability to multi-task
• Ability to work independently
• Ability to interpret contracts, as required
• Proficiency with CAD will be considered an asset
• Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
• Proficient with MS Office and email software

Licenses and/or Professional Accreditation

• Valid driver’s license (as required)