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Mobile Guard (on-call) Full-time Job

Securitas Canada

Security & Safety   Ottawa
Job Details

We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

RESPONSIBILITIES:
  • Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
  • Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
  • Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
  • Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
  • Carries out specific tasks and duties of a similar nature and scope as required. 
 QUALIFICATIONS
  • Ontario Security Guard License.
  • Valid G Driver's License with a clean driving record (min 5 years).
  • Availability to work rotational shifts, evenings and nights including weekends and holidays.
  • Proficiency in using security equipment and technology.
  • Strong communication and problem-solving skills.
  • Ability to think quickly and make sound decisions in high-pressure situations.
  • Ability to provide exceptional customer service.

#AF-EasternCanada

Mobile Guard (on-call)

Securitas Canada
Ottawa - 115.78km
  Security & Safety Full-time
  20
We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services.  RES...
Learn More
Dec 17th, 2024 at 14:45

Restaurant assistant manager Full-time Job

Tim Hortons

Management   Kanata
Job Details

Overview

Languages

English or French

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Organize and maintain inventory
  • Address customers' complaints or concerns
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • 5-10 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Health care plan

 

How to apply

By email

 

christimhortons68@gmail.com

Restaurant assistant manager

Tim Hortons
Kanata - 132.21km
  Management Full-time
  42,400
Overview Languages English or French Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical...
Learn More
Dec 17th, 2024 at 14:39

Coordinator, International Sales Full-time Job

Saputo Diary

Sales & Retail   Saint-Laurent
Job Details

The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, International Sales – Ingredients.

 

How You Will Make Contributions That Matter:

  • Develop and update sales reports on a regular basis;
  • Develop and track order delivery schedules;
  • Follow up on accounts receivable;
  • Analyze the inventory and orders on a weekly basis;
  • Follow up on letters of credit with the Customer Service department;
  • Answer customers’ questions and provide them with documentation;
  • Take part in communication with channel partners, key influencers and end users;
  • Compile and update lists of existing and potential customers;
  • Compile sales made by the sales representative for certain categories;
  • Coordinate the process for approval of Saputo as a supplier to new customers;
  • File paper and electronic documents;
  • Assist the Sales department in day-to-day activities, such as:
    • Interacting with the Production and Quality Assurance departments
    • Obtain transport costs
    • Review specifications
    • Track estimates that have been issued
  • Support the Sales department and customers through after-sales service;
  • Plan the monthly forecasts and follow with the respective sales managers to get orders based on the budget and forward demand.
  • Perform all other related duties.
  • Professional Development
    • Participate in sales training programs to build product knowledge and sales skills
    • Shadow senior sales representatives to gain experience in sales and client interactions and markets.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • College diploma;
  • Minimum of 5 years’ experience in a similar position;
  • Good knowledge of international trade;
  • Excellent judgment, attention to detail and autonomy;
  • Ability to work well under pressure and as part of a team;
  • Fluency in spoken and written French and English ESSENTIAL;
  • Professionalism and sense of priorities.

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

We support and care for our employees and their families by providing: 

  • Competitive salaries 
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements 
  • Full range of group insurance benefits 
  • Group retirement pension plan with employer contribution 
  • Purchase option of company stocks 
  • Group RRSP 
  • Health and wellness program in the workplace 
  • Assistance program for employees and their families 
  • Saputo products at a discounted price 

 

Salary Range: $51,595 - $67,750

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Coordinator, International Sales

Saputo Diary
Saint-Laurent - 50.11km
  Sales & Retail Full-time
  51,595  -  67,750
The incumbent will support the sales team in its regular activities and take part in various special projects. As part of his/her duties, this person will report to the Manager, In...
Learn More
Dec 17th, 2024 at 14:19

Construction Site Superintendent Full-time Job

BGIS

Construction Jobs   Ottawa
Job Details

Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction trades and resolving site conflicts with schedule, coordination and design, and ensuring project quality and construction industry standards are met.

KEY DUTIES & RESPONSIBILITIES 

Construction Site Management and Supervision

  • Daily supervision and coordination of the interior finishing sub-trades.
  • Ensure construction industry standards are met and ensure high quality control in the effort to minimize deficiencies.
  • Ensure project materials and workmanship meet project design specifications and high-quality standards.
  • Ensure smooth coordination of all construction related activities.
  • Adhere to project schedule deliverables and critical path.
  • Supervise trades / subcontractors / workers.
  • Assist Project Mangers in the creation of site plans and procedures (i.e., scheduling and forecasting resources).
  • Provide resolution to project issues as they arise and communicate project issues in a timely manner to Project Manager (i.e., work scheduling conflicts, work interference, errors / discrepancies / omissions in Consultant’s design drawings, project deficiencies list, poor workmanship quality, etc.).
  • Coordinate and direct independent testing and inspections as required.
  • Document daily job report and keep Construction Manager informed of project status.
  • Other responsibilities as assigned (i.e., housekeeping, basic handyman / carpentry, etc.).

Safety    

  • Provide leadership and direction to safety professionals, and all other site personnel.
  • Ensure trades/subcontractors / workers adhere to health and safety policies, procedures and best practices. Promote a safe work environment (i.e., site inspection, hazard assessment, toolbox safety talk, etc.).
  • In the event of accident informs immediately according to Company procedure.
  • Follows Company procedures to ensure safe environment, personal safety and safety of others.

KNOWLEDGE & SKILLS 

  • Diploma or bachelor’s degree in Construction, Engineering, Business or related field. Candidates with equivalent experience may be considered.             
  • Health & Safety related training applicable to construction sites including Competent Supervisor.
  • Minimum 5+ years of progressive construction project management experience (i.e., commercial, industrial, residential, new construction projects, tenant improvements, interior-fit up, renovation, additions). Canadian / Ontario experience preferred.
  • Understanding of construction industry standards and operations (i.e., construction specifications, building materials, methods and procedures).
  • Construction project management experience in high security environment is an asset.
  • Ability to read and interpret blueprints.
  • Knowledge and experience working with various tools and equipment.
  • Must have experience with Adobe Acrobat Pro, AutoCAD Viewer and Microsoft Office (i.e., Excel, Word, Project, Outlook).
  • Intermediate mathematical skills.
  • Team management, including assessing and providing feedback on job performance to sub-trades.
  • Problem solving / conflict resolution and sound decision-making skills.
  • Ability to visualize the entire project, anticipate issues and implement solutions in collaboration with Project Managers.
  • Attention to detail, specifically quality control to minimize deficiencies in real-time.
  • Time management and organizational skills to ensure project deadlines are met.
  • Strong oral and written communication skills, including active listening and interpersonal skills.
  • Going above and beyond attitude (strong work ethics).
  • Work well in a fast pace and high-pressure environment.
  • Exercise sound judgment 

Licenses and/or Professional Accreditation

  • N / A

Construction Site Superintendent

BGIS
Ottawa - 115.78km
  Construction Jobs Full-time
Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction tra...
Learn More
Dec 16th, 2024 at 15:46

Construction Site Superintendent Full-time Job

BGIS

Construction Jobs   Ottawa
Job Details

Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction trades and resolving site conflicts with schedule, coordination and design, and ensuring project quality and construction industry standards are met.

KEY DUTIES & RESPONSIBILITIES 

Construction Site Management and Supervision

  • Daily supervision and coordination of the interior finishing sub-trades.
  • Ensure construction industry standards are met and ensure high quality control in the effort to minimize deficiencies.
  • Ensure project materials and workmanship meet project design specifications and high-quality standards.
  • Ensure smooth coordination of all construction related activities.
  • Adhere to project schedule deliverables and critical path.
  • Supervise trades / subcontractors / workers.
  • Assist Project Mangers in the creation of site plans and procedures (i.e., scheduling and forecasting resources).
  • Provide resolution to project issues as they arise and communicate project issues in a timely manner to Project Manager (i.e., work scheduling conflicts, work interference, errors / discrepancies / omissions in Consultant’s design drawings, project deficiencies list, poor workmanship quality, etc.).
  • Coordinate and direct independent testing and inspections as required.
  • Document daily job report and keep Construction Manager informed of project status.
  • Other responsibilities as assigned (i.e., housekeeping, basic handyman / carpentry, etc.).

Safety    

  • Provide leadership and direction to safety professionals, and all other site personnel.
  • Ensure trades/subcontractors / workers adhere to health and safety policies, procedures and best practices. Promote a safe work environment (i.e., site inspection, hazard assessment, toolbox safety talk, etc.).
  • In the event of accident informs immediately according to Company procedure.
  • Follows Company procedures to ensure safe environment, personal safety and safety of others.

KNOWLEDGE & SKILLS 

  • Diploma or bachelor’s degree in Construction, Engineering, Business or related field. Candidates with equivalent experience may be considered.             
  • Health & Safety related training applicable to construction sites including Competent Supervisor.
  • Minimum 5+ years of progressive construction project management experience (i.e., commercial, industrial, residential, new construction projects, tenant improvements, interior-fit up, renovation, additions). Canadian / Ontario experience preferred.
  • Understanding of construction industry standards and operations (i.e., construction specifications, building materials, methods and procedures).
  • Construction project management experience in high security environment is an asset.
  • Ability to read and interpret blueprints.
  • Knowledge and experience working with various tools and equipment.
  • Must have experience with Adobe Acrobat Pro, AutoCAD Viewer and Microsoft Office (i.e., Excel, Word, Project, Outlook).
  • Intermediate mathematical skills.
  • Team management, including assessing and providing feedback on job performance to sub-trades.
  • Problem solving / conflict resolution and sound decision-making skills.
  • Ability to visualize the entire project, anticipate issues and implement solutions in collaboration with Project Managers.
  • Attention to detail, specifically quality control to minimize deficiencies in real-time.
  • Time management and organizational skills to ensure project deadlines are met.
  • Strong oral and written communication skills, including active listening and interpersonal skills.
  • Going above and beyond attitude (strong work ethics).
  • Work well in a fast pace and high-pressure environment.
  • Exercise sound judgment 

Licenses and/or Professional Accreditation

  • N / A

Construction Site Superintendent

BGIS
Ottawa - 115.78km
  Construction Jobs Full-time
Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction tra...
Learn More
Dec 16th, 2024 at 15:46

Primary Care Paramedic Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 10/01/2025

JOB SUMMARY

The Operations Branch of the Ottawa Paramedic Service is responsible to deliver a paramedic service to our community. 

You carry out a range of paramedic duties in keeping with performance based system design principles, including: response time standards; assessing and treating patients with respect and dignity; transporting patients to and from health care facilities; preparing and submitting reports; safely operating Paramedic Service equipment and vehicles and stocking and safeguarding of vehicles, equipment, supplies and medications; and performing other related duties or tasks as assigned.

EDUCATION AND EXPERIENCE

Completion of 2 year Primary Care Paramedic Diploma

Minimum of 2 years of related experience.

CERTIFICATIONS AND LICENCES

Primary Care Paramedic with current A-EMCA certificate
Valid Ontario unrestricted F class driver’s licence (or provincial equivalent) with no more than 3 demerit points accumulated

KNOWLEDGE

  • Basic life support medical care methods, procedures, protocols and techniques
  • Paramedic Service training and reporting, performance based Paramedic Service operations
  • Ontario Base hospital systems, policies and procedures 
  • Ambulance Act and related Regulations and Standards
  • Highway Traffic Act
  • Ontario Ministry of Health policies, procedures, guidelines and specifications related to Ambulance operations and dispatch, base hospitals, equipment supplies, use of drugs, vehicles, base stations
  • Ontario Air ambulance procedures
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Meet requirements as outlined in the Ambulance Act and associated regulations
  • Integrating the use of all primary and some advanced medical knowledge, techniques and skills
  • Determining treatment and care priorities and providing immediate and sustained patient care at the scene, en-route to and on arrival at the medical facility
  • Exercising sound judgment in emergency situations and with respect to public relations, patient/family interaction where empathy and support must be displayed
  • Safely operate Paramedic Service vehicles
  • Work closely with other Paramedic Service staff to identify opportunities for improvement and participate in a coordinated approach, to meet or exceed system performance expectations
  • Appropriately interact with medical facility staff, and other agencies in both routine and emergency situations
  • Treat patients, co-workers and other Paramedic Service, medical and co-response staff and the public with respect and integrity
  • Be able to work under pressure and make rapid appropriate decisions
  • Independent, able to work effectively with minimal supervision
  • Able to follow direction of Superintendent and Command Staff
  • Proven track record in working effectively in emergency care environments
  • Excellent interpersonal skills and ability to communicate effectively where verbal and non-verbal cues must be used
  • Empathetic, caring, sound judgement, respectful, flexible, get along well with others and demonstrate leadership qualities
  • Lifting ill or injured patients and associated patient care equipment
  • Work varying shifts including days, nights, weekends and holidays
  • Successfuly  complete the required driving assessment conducted by the City of Ottawa Fleet Safety unit and the OPPAT (Ottawa Paramedic Physical Ability Test) 

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 
  • Applications / resumes received will be used to staff current and on-going requirements until December 31, 2025.
  • Opportunities for promotion to Advanced Care Paramedic status, available to employees who meet requirements. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Primary Care Paramedic

City Of Ottawa
Ottawa - 115.78km
  Medical & Healthcare Full-time
  80,023.94  -  93,632.44
Application Close: 10/01/2025 JOB SUMMARY The Operations Branch of the Ottawa Paramedic Service is responsible to deliver a paramedic service to our community.  You carry out a ran...
Learn More
Dec 16th, 2024 at 15:14

Finance Systems Coordinator Full-time Job

Canadian Tire Corporation, Limited

Financial Services   Laval
Job Details

What you will do

  • Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Management (OTM), and Coupa.
  • Support distribution of communication to core business areas of procure to pay (P2P), contract to cash (C2C), acquire to retire (A2R) and record to report (R2R) and manage team Outlook mailbox
  • Coordinate with Finance Systems team members to provide reporting to internal and external audit requests.
  • Manage JIRA/Service Now dashboard reports to support team meetings
  • Data extracts to support internal and external stakeholder’s requirements
  • Coordinate with Finance Accounting the submission and execution of Chart of Account requests

 

What we are looking for

  • Creative and courageous, with the ability to manage in an environment of change to help us take bold, strategic moves in this rapidly evolving retail environment 
  • Action oriented, and comfortable taking calculated risks to better serve our customers and business 
  • Outcome focused thinkers with the ability to analyze and visualize, to ensure continuous improvement of our financial systems across our entire business 
  • Collaborative team players who build relationships easily across various stakeholder groups
  • Team players who build and develop relationships that effectively anticipate and respond to disruption, while consistently delivering strong performance 

 

What you will bring

  • Minimum 2 years’ experience with Microsoft Office suite, Outlook, Excel, Word, PowerPoint
  • Strong written and verbal communication skills
  • Exceptional organizational skills and the ability to handle multiple work assignments simultaneously.
  • Experience with JIRA, Confluence, and/or Service now would be an asset.
  • Experience with JIRA and/or Service now would be an asset.

Finance Systems Coordinator

Canadian Tire Corporation, Limited
Laval - 53.06km
  Financial Services Full-time
What you will do Coordinate requests related to Finance applications such as Peoplesoft, Hyperion Financial Management, Hyperion planning, ARCS, Concur, Oracle Transportation Manag...
Learn More
Dec 16th, 2024 at 15:08

Counter Sales Associate Full-time Job

Wolseley Canada

Sales & Retail   Terrebonne
Job Details

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • As the first point of contact, you will be required to provide product information to customers quickly and professionally.
  • Respond to customers in a timely manner in person, by phone or by email.
  • Prepare quotes for small, urgent work orders.
  • Conduct necessary product research in catalogs and online.
  • Verify that all items are available to the customer as per order and schedule.
  • Take responsibility for establishing good relationships with customers and associates.
  • Take the initiative to replenish the area near the counter as needed.
  • Offer assistance in the warehouse if needed.

 

What you will bring:

  • Prior technical experience in sales or customer service in the wholesale or distribution industry required
  • Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
  • General computer skills required, including Microsoft Office; experience with AS400 system an asset
  • Must possess exceptional customer service and professional communication skills

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Counter Sales Associate

Wolseley Canada
Terrebonne - 65km
  Sales & Retail Full-time
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact...
Learn More
Dec 13th, 2024 at 13:24

Data Entry Administrator Full-time Job

UPS

Administrative Jobs   Laval
Job Details

This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages  the collection of export shipment documentation to meet various import country clearance regulations and provides the promised service to the UPS customer. This position performs other tasks as requested.

Shift:

Monday to Friday - from 18:30 to 23:30 (Shift end times may vary depending on operational requirements - however most shifts are generally 3-5 hours per shift)

Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Communication language needs: French 90% / English 10%
Level of French needed: basic

Data Entry Administrator

UPS
Laval - 53.06km
  Administrative Jobs Full-time
This position manages critical shipment requests of US customs to maintain security and compliance. He/She manages  the collection of export shipment documentation to meet various...
Learn More
Dec 13th, 2024 at 12:52

International Administrative Assistant Full-time Job

UPS

Administrative Jobs   Québec
Job Details

This position enters data for shipments. This position communicates effectively, solves intermediate level problems, assists with basic research, and demonstrates time management skills. This position performs various other tasks as assigned.
Responsibilities:
Performs general office duties (e.g., answers telephone, completes data entry, filing, etc.).
Prepares reports/presentations using Microsoft Word or Excel.
Prepares and/or coordinates information for internal use and distribution.

Qualifications:
High School Diploma, GED, or International equivalent
Minimum of six months' office support experience - Preferred
Effective oral/written communication, problem solving, basic research, and time management skills
Proficiency in Microsoft Office (Word, Excel, and Outlook)
Accurate and rapid data entry

Communication language needs: French 90% / English 10%

Level of French needed: basic

International Administrative Assistant

UPS
Québec - 288.44km
  Administrative Jobs Full-time
This position enters data for shipments. This position communicates effectively, solves intermediate level problems, assists with basic research, and demonstrates time management s...
Learn More
Dec 13th, 2024 at 12:45

Cashier Part-time Job

Maxi Plc.

Sales & Retail   Québec
Job Details

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

 

What you’ll do 

  • Provide great customer service
  • Scan products and process customer transactions accurately
  • Support in the delivery of company-directed promotions and programs
  • Handle cash and credit card transactions 
  • Keep the register area neat and stocked with essential supplies
  • Assist customers with general inquiries
  • Maintain a positive environment in the store

Who you are 

  • A team player with good communication skills
  • Adaptable in a fast-paced work environment
  • Resourceful and courteous when resolving inquiries
  • Motivated to learn new things and delivering great customer service

 

Experience you bring

  • Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety of hours which may include days, evenings, and weekends
  • Able to move 25lbs and remain in a stationary or standing position for entire shifts

Cashier

Maxi Plc.
Québec - 288.44km
  Sales & Retail Part-time
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.    What you’ll do  Provide great...
Learn More
Dec 12th, 2024 at 15:55

Healthcare & Professional Specialist Full-time Job

Scotiabank

Medical & Healthcare   Montréal
Job Details

The Healthcare and Professional Specialist is part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers, healthcare and professional customers. He/she acquires new healthcare and professional customer relationships through involvement in industry events and relationships with local Professionals, COI’s serving the segment, Scotiabank Partners and Professional Associations with a footprint in the local market, while retaining and expanding existing ones, as well as from Retail and other internal partners. He/she is responsible for meeting assigned targets, which include asset, deposit and revenue growth and business development activities, retention and referral goals as well as other objectives related to customer service, operational effectiveness and personal development.

 

What you will be doing...

  • Manage and grow a business banking portfolio of existing and new high value healthcare and professional customers, Centers of Influence and professional associations with the purpose of achieving significant growth, retention and other targets while meeting the Bank's Service Standards by:
    • Developing and maintaining knowledge of assigned healthcare and professional customers including the nature and progress of their business, their financial position, and the terms and conditions of financial services used
    • Providing specialized healthcare and professional customers expertise and business/finance advice which increases the business owner's ability to succeed in their business
    • Developing and maintaining business relationships with Centres of Influence (COI) including influential customers, internal and external referral sources
    • Responding to requests for service, instructing and guiding customers in service use and confirming their satisfaction with the service
    • Taking steps to recover customer relationships, when required

 

  • Acquire new healthcare and professional business owner relationships and expand existing ones to achieve, or assist partners in achieving, sales and other goals by:
    • Planning and completing relationship building activities which create sales opportunities and/or provide value to customers, developing and maintaining an awareness of events, trends and practices in the healthcare and professionals markets
    • Identifying prospects using multiple channels including asking for referrals from existing customers, collaboration with Scotiabank partners and COIs, developing a network of community business contacts and participating in marketing/educational seminars
    • Discovering business and personal banking needs/preferences on both sides of the customer's balance sheet
    • Proactively collaborating with Branch Managers and Wealth Management Consultants to ensure a Total Solutions approach (business and personal lending, payments and investments), is provided to each new and existing healthcare and professional customer
    • Assisting and advising Scotiabank partners (Branch Managers, SBAs and FAs) in marketing, structuring and closing certain healthcare and professional deals with existing Branch customers
    • Responding to requests for business banking solutions by collecting relevant information, processing the requests, and conducting due diligence as applicable
    • Negotiating compensation for financial products and services, as applicable and in accordance with Bank policy
    • Informing the customer of what to expect and when the service is set up for their use, providing necessary set up instructions where appropriate, and ensuring the set up occurs according to plan

 

  • Manage an assigned credit portfolio at an acceptable level of risk by:
    • Working closely with the SPP Solutions Managers/ACE when processing deals
    • Leveraging experience & consulting with Regional SPP Specialists, as required
    • Completing credit reviews in a timely and sufficiently detailed fashion
    • Authorizing, renewing or declining customer requests within standard Bank policies and authorized limits, forwarding others as per established processes
    • Preparing and/or ensuring all documentation is properly completed
    • Ensuring accounts adhere to the conditions of authorization
    • Identifying and resolving deviations from the conditions of authorization
    • Identifying deteriorating and/or unsatisfactory trends affecting the loan portfolio, seizing opportunities to reduce risk and loss

 

  • Contribute to Specialty Business Banking’s overall financial and non-financial objectives by:
    • Developing an understanding of the branch financial and non-financial goals and how to contribute to them
    • Negotiating aggressive yet achievable financial and non-financial goals
    • Participating in team meetings, skill-building sessions and one-on-one coaching sessions
    • Adhering strictly to Bank and Branch security procedures and assigned authorities and responsibilities, and reporting any unusual occurrences or fraudulent activity to your supervisor as soon as you become aware of it.
    • Adhering to and ensuring compliance with regulatory activities and guidelines including Privacy, Anti- Money Laundering/Anti-Terrorist Financing, FCAD, Know Your Customer, CDIC, Occupational Health & Safety

 

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

 

  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

 

  • Champions a high performance environment and contributes to an inclusive work environment.

 

What you need to succeed...
 

  • At least 2 years of experience in corporate banking and relationship management.
  • Basic university/college courses in accounting, finance, business law, and economics, or equivalent work experience
  • Expert knowledge of the features and benefits of Small Business products and services, selling approach, selling tools and calculators
  • Expert knowledge of the specialist’s marketplace, proven expertise in the healthcare and professional segment within that marketplace
  • Expert knowledge of the applicable software and technology platforms for Small Business including the supporting systems such as the ACE and GRM, Sales Builder, Intralink etc.
  • Thorough knowledge of applicable risk management policies and processes
  • Thorough knowledge of legal and security documentation for small business products
  • Thorough and proven knowledge of interviewing, solicitation, marketing and business development techniques
  • Thorough knowledge of applicable branch procedures, processes and workflows
  • Thorough knowledge of small business legal structures, life cycles and owner characteristics
  • Thorough knowledge of business financial statements, especially the healthcare and professional segments
  • Working knowledge of the features and benefits of retail products and services
  • Working knowledge of other business line/partner offerings (ie. Wealth Management, Commercial Banking, MD Financial, Enterprise Solutions)
  • Working knowledge of competitor offerings and alternate sources of financing
  • Working knowledge of economic conditions and political events affecting businesses, especially in the professional/ healthcare segment
  • The ability to build and maintain key relationships is essential, along with the ability to influence and persuade others. The incumbent must possess tactical planning, implementation and organization skills. A high degree of flexibility is required to adapt to a wide variety of tasks and functions.

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Healthcare & Professional Specialist

Scotiabank
Montréal - 56.14km
  Medical & Healthcare Full-time
The Healthcare and Professional Specialist is part of a national team responsible for leveraging their expertise for the profitable growth of new high value customers, healthcare a...
Learn More
Dec 12th, 2024 at 14:29

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