All jobs within 50 km around Little Portugal

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

• Clean floors by sweeping, mopping or vacuuming
• Sweeping of exterior perimeter of the building
• Empty waste receptacle
• Transport garbage from drop points to garbage bins or compactor 
• Cleans and stores equipment and machinery used
• Replenishes cleaning solutions
• Follow procedures for dilution of detergents
• Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
• Notify supervisors concerning the need for major repairs 
• Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Overview

Overview

You’ll be joining CIBC’s Global Operations Workbench Technology (GOWT), you’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale projects involving multiple back-end systems. As an Senior Java Developer, you’ll assemble, implement and maintain easy, flexible, and personalized solutions that enhance the client experience . You’ll lead the planning and strategy for the technical design, development and integration of these applications.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Design and development - Perform and coordinate complicated application programming activities. Design the application's technical infrastructure using specific databases, programming languages, utilities, and testing approaches. Lead the design and development of cost-effective and innovative solutions. 

• Strategic planning - Develop multi-year technology roadmaps that align with the bank’s vision, strategy, and business goals. Lead multiple complicated projects involving backend systems, new technology, and the enhancement of existing applications.

• Leadership skills - Act as the Senior Java Developer; engaging in designing and development activities and lead intermediate developers as required, by sharing knowledge.

Who you are

• You can demonstrate good application development experience with 5+ years of hands on experience in: Java, Spring Framework, MQ, JMS, REST API, Oracle Database. Nice to have skills: WebLogic, Azure Cloud platform.

• You have good experience in Capital Market/Wealth management .

• You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 28th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Back-End Development, Design, Java, Java Design Patterns, Java Enterprise Edition, Microsoft Azure, Oracle Database, REST API Development, RESTful API Design, Spring Boot, Structured Query Language (SQL), Wealth Management

As a member of CIBC’s team, the Senior Application Developer is responsible for the detailed technical design and development of applications using various technology platforms. The role performs tasks of technical depth and breadth, utilizing a solid understanding of business dynamics to conduct impact analysis and provide feedback on problems with recommended solutions. The Senior Application Developer determines methods and approaches to projects, transforming business requirements specifications into programming instructions, designing, coding and testing programs. In addition, the role plays a key role in the development and implementation of database management solutions, supporting the company’s backup plans. The role uses judgement and autonomy on day to day tasks, exercising considerable latitude to conduct data source analysis and negotiate with users regarding requirements.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Programming Skills - Develop, code and test end-to-end stack of applications. Review, analyze, and modify programming systems, including coding, testing, and debugging.

• Systems Implementation - Participate and conduct technical design, development, and integration of cross functional, multi-platform application systems.

• Troubleshooting  and Technical Skills – Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure adherence to all regulatory and information security standards and policies are maintained in all aspects of the application management. Provide technical guidance concerning business implications of application development projects

• Relationship Management - Build strong relationships and partnerships with technical team members, clients, vendors and peers.  Lead discussions, listen and ask the right questions to ensure problems/issues are identified and resolved. Express oneself and communicate with others verbally at an advanced level; recognizing that verbal communication is more than just language - it includes tone, style and structure.

Who you are

• You can demonstrate experience. 2-3 years as an Application Developer/Support and Integration Specialist wearing multiple hats to help support internal clients. You must have good knowledge and understanding year of Software Development Life Cycle, good understanding of databases, Oracle, SQL, batch processing, knowledge of firewalls, FTP and SFTP. Experience in application production support including logical thinking, organizational and troubleshooting skills. Ability to manage relationships with technology and business partners to ensure the systems and processes supporting the applications are operating effectively and efficiently.

• You have a degree/diploma in Computer Science, Engineering, Management Information Systems, or a related field of study.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.

• You put our clients first. Passion for client service - You want the work you do each day to result in a positive client experience.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You're passionate about people. You find meaning in relationships and build trust through respect and authenticity and enjoy being a team member.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Application Testing, Database Management, Debugging, Impact Analysis, Systems Troubleshooting, Work Collaboratively

Business group: Canadian Digital Banking Engineering – Commerce Engineering - Team is focused on Product Onboarding Projects.  

We are seeking an experienced Fullstack Engineer/Developer who is passionate about delivering high-impact, stable, and reliable business-critical applications. In this role, you will have the opportunity to modernize an existing production application supporting the product onboarding capabilities, supporting both digital and assisted channels.

Candidate Value Proposition: The successful candidate will have the opportunity to work in a fast-paced Agile environment while also experience enterprise culture at the highest levels, for a top 5 Canadian Bank.

Typical Day in Role:

• Full stack role – 50%/50%
• Tech Stack: MERN MongoDB, Express, React, Node
• Planning and executing to meet sprint objectives as well as program/project milestones as a member of the scrum team.
• Write well designed, testable, efficient code by using best software development practices
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.

Education and Experience

• Post-secondary education, preferably in computer science, engineering Canadian bootcamp experience an asset.
• Excellent communication skills with ability to influence decision making across stakeholders
• Demonstrated ability to lead team members with differing opinions and provide guidance to varying levels of experience
• A Scrum certification would be an asset.
• Effective organization, planning, and time management skills

Must Have Skills:

• 10+ years' experience as a full-stack developer
• 3+ years' combined experience working with MERN (MongoDB, Express, React, Node) stack in a professional environment
• 3+ years of unit testing experience with both frontend and backend code
• 3+ years of experience working with microservice architecture
• 3+ years' experience working in Agile/ Scrum framework

Nice-To-Have Skills:

• Experience working with monorepo architecture
• Demonstrated experience working with Gitflow branching strategy
• Experience with Xstate is an advantage

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

#Li-Hybrid

#MERN

#MongoDB

We are seeking an experienced Senior Data Engineer with deep expertise in Google Cloud Platform (GCP) to join our growing team. In this role, you will be responsible for designing, building, and maintaining scalable data architectures that support our data-driven initiatives. You will lead a team of engineers, collaborate with cross-functional teams including data architects, solution architects, business systems analysts and data engineers and ensure that our data infrastructure is robust, secure, and optimized for performance.

Is this role right for you? In this role you will:

• Design, develop and maintain robust data pipelines for data ingestion and distribution of large datasets for processing and consuming.
• Utilize SaaS services and tools to build, configure and automate data workflows and streamline the data engineering process.
• Collaborate with stakeholders and product managers to analyze data requirements, design, and build ingestion patterns to bring in new data sources to the data platform.
• Build and monitor application services and pipeline performance.
• Conduct data quality checks.
• Experience building data pipelines, and composable cloud-based data platforms in Google Cloud Provider (GCP).
• Experience configuring and using data ingestion tools such as Fivetran, and Qlik Replicate
• Have prior experience with data engineering, programming, ETL, ELT, processes for data integration and ingestion.
• Experience in data modelling, manipulating large data sets and handling raw data, and other cleaning techniques.
• Experience working with structured, semi-structured, and unstructured data.
• Experience collaborating and working with DevOps and Scrum Teams
• Demonstrated team player with strong communication skills and a track record of successful delivery of product development.
• Expert at problem solving.
• Strong scripting skills (SQL, Python)
• Strong knowledge of cloud infrastructure

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 10+ years of experience building Data Warehouse / Data Platforms
• 5+ years of experience creating ELT / ETL data pipelines from scratch, working with structured, semi-structured, and unstructured data
• 5+ years of experience configuring and using data ingestion/ replication tools such as Fivetran, or Qlik
• 3+ years of experience with Cloud: GCP
• 3+ years of experience with Airflow
• 5+ years of experience working on continuous integrations and continuous deployment pipeline (CI/CD) and working with source control systems such as Github, Bitbucket, and Terraform

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid 

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing: 

As a Senior Developer, you will join one of our teams and expand our banking platform. You will contribute to developing world-class digital products and experiences, touching millions of Tangerine customers every day. We are looking to fill our team with influencers, makers, creators, and leaders who are flexible, curious, adventurous, versatile, and responsive, ready to roll up their sleeves in a collaborative and productive environment to get things done. By joining our team, you will impact our customers and the banking industry.

Is this role right for you? In this role, you will:

• Ensure software reliability, observability and operational efficiency
• You dream in code and spend your free time tinkering with new technologies or building apps on the side
• Interested in the impact that financial services technology can have on people’s everyday lives
• Eager to mentor, teach and share 
• Continuous integration and deployment make you giddy
• Knowledge of the latest and greatest approaches to Agile Technical Practices
• You enjoy collaborating and working alongside people with different skill sets.

Do you have the skills that will enable you to succeed in this role?  We'd love to work with you if you have:

• 5+ years of software development experience in conceptualization, design, development and debugging, with at least 2 years in a hands-on senior development role
• You have strong hands-on work experience using Spring Boot (Microservices) with a solid background in Java/J2EE and Web Services (REST & SOAP)
• You have strong hands-on experience with DevOps best practices and tooling, including CI/CD, Helm, Harness, Jenkins, Kubernetes and Docker.
• You have experience integrating with third-party SaaS providers, libraries and SDKs
• You have exposure to cloud development concepts such as Docker, Kubernetes, and Helm, and development experience using GCP and/or GKE is an asset
• Working knowledge using Angular 2+, Javascript, JUnit, JSON, HTML, XSL, XML is an asset.
• You have knowledge in secure coding, authentication, authorization and compliance.
• You have experience optimizing code and infrastructure, as well as logging and monitoring. 
• University of College degree in Computer Science, Engineering or related tech field.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits*.
• You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

04/29/2025

Address:

26 Downes Street

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$35,000.00 - $52,000.00

05/02/2025

Address:

100 King Street West

Business Management

In this dynamic role, you'll engage with a diverse group of individuals within the bank, supporting two influential leaders (Investor Relations & Wealth) and immersing yourself in a great culture. You will have opportunity to gain insights into how the bank operates and interact with senior-level EAs, fostering valuable connections and learning opportunities.

Supporting finance executives in a fast paced, hybrid environment, leveraging exceptional organization skills to contribute to the team's overall success. Includes complex meeting management, travel management, liaising with technology support and business continuity planning.

Performs a variety of administrative tasks and provides professional support to two executives and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, participating in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Builds effective relationships with internal/external stakeholders. 
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Leads the planning, coordinating and implementing department events.
• Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.
• Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Provides input into the planning and implementation of administrative programs.
• Coordinates and monitors budgets and reporting on results vs. budget.
• Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Organizes work information to ensure accuracy and completeness.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

$44,500.00 - $82,500.00

04/29/2025

Address:

141 Saturn Road

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00