All jobs within 50 km around Niagara

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

• Clean floors by sweeping, mopping or vacuuming
• Sweeping of exterior perimeter of the building
• Empty waste receptacle
• Transport garbage from drop points to garbage bins or compactor 
• Cleans and stores equipment and machinery used
• Replenishes cleaning solutions
• Follow procedures for dilution of detergents
• Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
• Notify supervisors concerning the need for major repairs 
• Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

We are looking for a passionate, highly motivated performance marketer that strives for great work with every campaign. Focused on delivering beak through ideas that deliver against business objectives. You come prepared with analytical and competitive facts, and strategic thinking to support your recommendations, and you bring forth solutions. You can prioritize and balance many tasks and stakeholders at once, and thrive in a fast-paced, deadline-driven environment.

In the role of Manager, Marketing Base you would be responsible for working cross-functionally to manage communications to our Business customers. We are looking for an individual to lead strategy and execution for engagement, marketing and lifecycle communications for our existing customers.

What you'll be doing:

• Understand the needs of business customers and how our products and services meet those needs.

• Proactively plan and manage customer lifecycle communication programs.

• Establish campaign targets and KPIs, develop regular reporting to improve campaign performance.

• Collaborate with data and sales teams to constantly improve campaign efficiency and data quality.

• Collaborate with our creative and customer base agencies to deliver high quality effective communications.

• Design and execute marketing, engagement and lifecycle communication campaigns.

• Receive and prioritize requests for marketing communications to be sent to our customers.

• Analyze the customer base to identify revenue and engagement opportunities.

• Collaborate and coordinate with Sales to optimize campaign effectiveness and identify opportunities.

• Manage and request customer lists including segmentation and version management.

• Write customer communications that clearly outline the issue or situation in a customer focused manner.

• Work cross-functionally based on communication type to ensure that all assets are created and submitted per the specified timelines.

• Manage tight workback schedules and deadlines to ensure that all communications are approved and deployed on time.

• Be responsible to work closely with Data & Analytics team to ensure accurate measurement and reporting on the performance of campaign activities to support campaign initiatives. 

What you will bring:

• 3 to 5 years experience with customer communications in B2B marketing in technology or telecommunications.

• Experience in establishing strategic direction for lifecycle programs.

• Strong understanding of digital marketing and communication channels.

• Experience with email marketing platforms and CRM systems.

• Analytical skills to interpret data and measure campaign performance.

• Creativity and ability to develop engaging content.

• Customer-centric approach with a focus on building relationships.

• Outstanding project management skills and attention to detail.

• Excellent communication skills and superior written skills.

• A results-driven, customer-first, and proactive individual who takes pride in their work.

• Must be able to work in independently in a professional, rapidly changing, fast-paced environment.

• University or College degree, preferably in Marketing, Advertising/Communications or Business an asset.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. 

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 320809

Your will be joining the Enterprise Technology team within CIBC. As a Data Engineer you’ll be a key part of an innovative, “first to market” technology culture, contributing to key CIBC’s strategies such as digital transformation, cloud migration, automation. As a Data Engineer, you’ll be part of  Enterprise Business Intelligence (BI) Technology team delivering and managing enterprise-wide BI Services/Platforms to broad CIBC user community. You will also be on continuous exploration and evaluation of emerging BI technology platforms, as well as cloud solutions. You will facilitate easy to use, customer-centric BI services.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.

How You’ll Succeed

• Collaborative Development: Contribute to the BI team goals by collaborating with other functional teams, actively looking for continued improvements in functionality, stability, capacity and performance of the BI services.
• Infrastructure design and implementation: Get involved with various teams on the discussion and assignments for infrastructure design and implementation. Big Picture mind is essential to succeed for understanding the overall system integration and data flows.
• Programming Ability: Perform, coordinate and facilitate changes to the services as required. Develop and deliver BI reports, dashboards, workflows for the home department and business partners as required. Provide guidance to users on features and capabilities to assist them in timely solution delivery. Strive to automate relevant processes for efficiency and cost savings.
• Project Delivery and Influence: Actively participate and contribute to project activities and deliverables to ensure overall quality solution delivery that aligns with business and project requirements. Monitor production and user acceptance testing support to troubleshoot complex problems in the services and underlying technologies.

Who You Are

• You are an experienced Data Engineer with 5+ years of expertise in building and maintaining robust BI infrastructure. You have solid Database Application development experience using SQL, PL/SQL, Azure SQL, SQL server, MySQL. Your knowledge spans across BI tools such as SAS, Tableau, Alteryx, Power BI, and ThoughtSpot, with a primary focus on the backend infrastructure that powers these platforms. You excel in configuring and optimizing BI applications, including server farm setup, application configurations, feature enablement, and network security (e.g., whitelist management). You have solid Python and SQL coding experience. You have a solid understanding of operating systems like Windows and Linux, and you are proficient in scripting and automation using tools such as Python, Bash, and PowerShell. You excel at automating infrastructure and governance tasks to streamline operations, reduce manual effort, and improve system reliability. Your expertise extends to cloud computing, with a strong preference for experience in Microsoft Azure. You have hands-on experience with cloud-based infrastructure and analytic tooling (Databricks, Azure Data Factory, ADLS). In addition, you bring strong database administration knowledge, including experience in designing, managing, and optimizing relational and non-relational databases. You are proficient in writing and tuning complex queries, managing database security, and ensuring high availability and performance of database system.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision. You are passionate about client service - You want the work you do each day to result in a positive client experience.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Intelligence (BI) Reporting Tools, Python (Programming Language)

What You'll Be Doing

You’ll be joining CIBC’s Digital Technology team. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale mobile projects involving multiple back-end systems. As a Lead iOS Developer, you will build, implement and maintain easy, flexible, and personalized solutions that enhance the client experience across iOS apps. You’ll lead the planning and strategy for the technical design, development and integration of these applications. As a Lead iOS Developer, you will have the opportunity to contribute to tier-1 banking applications, gain insights into the banking domain, collaborate with a team of experienced professionals, and work on modern transformative projects such as Kotlin Multiplatform (KMP) migration and AI enablement initiatives. 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Design and Development - Perform and coordinate complex application programming activities. Design and implement the application's technical infrastructure using specific databases, programming languages, utilities, and testing approaches.  Lead the design and development of cost-effective and innovative solutions. Implement solutions following coding standards and best practices.
• Strategic Planning - Develop multi-year technology roadmaps that align with the bank’s vision, strategy, and business objectives. Lead multiple complex projects involving backend systems, new technology, and the enhancement of existing applications. Provide technical guidance for projects and releases. Participate in design discussions and create low-level design documents as needed.
• Leadership Skills - Act as a role model and run code-review sessions with the wider team to ensure the project is on track to meet objectives. Support and mentor intermediate and senior developers by sharing knowledge, collaborating, coaching and problem solving. Support and troubleshoot production issues, providing quick resolutions.

Who You Are

• You can demonstrate 7+ years of hands-on experience in: native iOS development with expertise in Swift, SwiftUI, Objective C, Xcode, Web Services, XML, Subversion, and GIT. ou possess a strong proficiencyin Object Oriented Design, JSON and RESTFul web services, and modern iOS frameworks such as SwiftUI and Combine. You should have experience in delivering at least 3-5 complex iOS applications/projects from concept to deployment, showcasing your ability to work with RESTful APIs, JSON, and third-party libraries. You have extensive experience in writing unit tests, UI automation tests, and conducting code reviews to ensure high-quality deliverables. You are familiar with testing frameworks such as XCTest or Quick/Nimble. You possess strong problem-solving skills and a proven track record of troubleshooting and debugging complex issues in iOS applications. Experience with performance optimization and memory management is highly desirable. 
• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 19th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Apple iOS, Application Development, Applications Programming, Code Reviews, Collaboration, Cross-Platform Development, Cross Platform Mobile Applications, Innovation, Innovative Solutions, iOS Development, iOS Mobile Architecture, iOS SDK, Objective-C (Programming Language), Problem Solving, Swift Programming Language, Teamwork, Technical Leadership, Unit Testing, Xcode

 The Headlines:  

Six Pints Collective is currently seeking a DZ Distribution Driver to join our team at our Distribution Centre based in Stayner, Ontario for Creemore Springs Brewery. As a DZ Distribution Driver, you are responsible for the safe and efficient transport of our products throughout Ontario. By providing exceptional customer service to our customers and always representing the brewery in a positive manner, the DZ Distribution Driver has a direct impact on the success of our business.  

The Responsibilities:  

• Responsible for the safe and efficient delivery of Six Pints products throughout Ontario.  

• Responsible for unloading product off of the truck at each delivery stop (requires the ability to maneuver product that can exceed 100 lbs and up to 150 lbs). 

• Act as an ambassador of the products and the Brewery to all customers in a positive and professional manner. 

• Responsible for performing daily vehicle inspections; pre-trip and post-trip as outlined in driver procedures. 

• Keep the vehicle in compliance with all regulations through daily inspections and reports to Distribution Manager. 

• Perform minor repairs as required for safe operation of vehicle. 

• Take pride in the overall image that truck and driver convey to our customers and the general public. 

• Product inventory must be balanced each day with delivery invoices. 

• Collection of payment from customers as required. 

• Responsible for the security and accuracy of the load on truck before leaving each morning. 

• Identify opportunities for expanding existing or future business opportunities and communicating those opportunities to the sales department.
   

TheOtherQualifications:  

• A high school diploma or GED is required.  

• Must be 19 years of age or older. 

• Must hold a valid DZ license with a clean driving record (zero tolerence for alcohol-related infractions).  

• Must be comfortable moving heavy objects, minimum of 100 lbs.  

• Must be comfortable driving in rural and urban areas, including downtown Toronto.  

• A detail-oriented, sincere, and responsible person with strong organizational skills.  

• Must be friendly and courteous towards all customers and co-workers.  

• Physical strength and conditioning essential and required to handle kegs and carts with packaged goods in various settings (stairs, snow banks, etc.)    

Work Perks that You Need to Know About: 

• We offer a highly competitive hourly wage: $27.00.  

• Maximize your work-life balance with a 4-day workweek (10-12 hour shifts) and a weekday off between Monday and Friday.  

• We care about our People and Planetand have challenged ourselves with stretch goals aroundourkey priorities. 

• Wecare about our communities andplay our part to make a difference – from charitable donations to hitting the streets together to build parks,giving back to the community is part of our culture and who we are. 

• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization. 

• Ability to grow and develop your career centered around our First Choice Learning opportunities. 

• Participation in our Total Rewards program with a competitive hourly wage, incentive plans, parental leave, health, dental, retirement plan with incredible employer match, generous paid time off plans, and an Employee Assistance Program (EAP) with amazing resources (full benefits after 3 months and pension after 6 months).  

• On site Pub,access to cool brand clothing and swag, top eventsand, of course...free beer and beverages! 

• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

DO YOU HAVE THE SKILLS
We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills
  #LI-Onsite #LI-HA1

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

As a Senior iOS Developer, you will be joining one of our teams that's rebuilding our mobile banking application. You will be contributing to the development of world-class digital products and experiences on the iOS platform that touch millions of Tangerine customers every day. We are looking to fill our team with influencers, makers, creators, and leaders who are flexible, curious, adventurous, versatile, and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done. By joining our team, you will make an impact on our customers and the banking industry.

Is this role right for you? In this role, you will:

• Application Development: Design, develop, and maintain robust, efficient, and scalable iOS applications using Swift and the iOS SDK.

• Technical Leadership: Serve as a technical expert on iOS projects, providing guidance on best practices and emerging trends in iOS development.

• Code Quality & Reviews: Participate actively in code reviews to ensure quality, performance, and reliability standards are met.

• Mentorship: Coach and mentor junior iOS developers, fostering an environment of continuous learning and improvement.

• Collaboration: Work closely with cross-functional teams (QA, Backend, Product, Design) to deliver end-to-end solutions.

• Performance Optimization: Optimize applications for speed, stability, and scalability, proactively identifying bottlenecks and proposing solution.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Experience: 5+ years of professional iOS development experience, with a proven track record of delivering high-quality apps to the App Store.

• Strong proficiency in Swift (Objective-C familiarity is a bonus).

• Deep understanding of iOS frameworks (UIKit, SwiftUI, Core Data, Core Animation, etc.).

• Experience with RESTful APIs and integration with backend services.

• Proficiency with iOS design patterns (MVC, MVP, MVVM, VIPER).

• Knowledge of Apple’s Human Interface Guidelines and best practices for iOS design.

• Familiar with Xcode, CocoaPods / Swift Package Manager, version control (Git), and continuous integration platforms (e.g., GitHub Actions, Jenkins).

• Experience with automated testing frameworks and UI testing.

• Comfortable working in Agile or Scrum environments, with experience in sprint planning, estimations, and retrospectives.

• Excellent problem-solving and analytical skills.

• Strong communication skills, both written and verbal.

• Ability to lead and work collaboratively in a team environment.

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!

• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.

• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.

• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.

• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

Pay Rate: $29.00/hr.

Shifts: Sunday to Thursday 11PM-7AM (Etobicoke - Humberline and Finch Area)

ESSENTIAL FUNCTIONS:

1. Monitors physical security operations at the client Datacenter. 
2. Monitors cameras and access control systems covering data calls and entry/exit doors. 
3. Dispatches appropriate personnel, as necessary. 
4. Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). 
5. Identifies and escalates issues in accordance with documented policies and procedures. 
6. Reviews all reports written during shift. 
7. Ensures all scheduled posts are filled. 
8. Briefs oncoming Supervisor/Team about incidents during shift or in progress.
9. Maintains documentation and follows standardized procedures to successfully complete unannounced audits. 
10. Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties. 
11. Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
12. Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems. 
13. Read and comprehends standard operations procedures, post orders, reports, and other printed materials. 
14. Performs additional tasks assigned by management. 
15. Conduct training with the staff on a daily, weekly, and monthly basis.
16. Conduct drills, and Quality Assurance & Quality Control (QAQC) review
17. Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
18. Assist STM with regards to scheduling, covering any open shifts.
19. Identifies security shortfalls and offers suggestions from improving the security program. 
20. Evaluates and escalates potential safety issues within the facility. 
21. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 
22. Identifies security shortfalls and offers suggestions from improving the security program. 
    1. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
    3. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. 
    4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Valid Ontario Security Guard Licence and First Aid and CPR certificate from a WSIB approved provider.
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
• Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

SPECIAL REQUIREMENTS: 

Able to work during daytime, evening, weekend, and holiday hours

COMPETENCIES

• Must be able to meet and continue to meet licensing requirements 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Keyboard, basic computer usage and operating controls. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. 
• Ability to carry up to 2.5-pound device during the entire shift. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• May be required to use vehicle in the performance of duties. 
• On occasion, it may be required to perform stressful and physical activity. 
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus.
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

If you are unable to meet the requirements of this position, please do not apply.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodation is available for applicants with disabilities throughout the recruitment process.

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