1523 Jobs Found

Administrative assistant Full-time Job

GRD WAREHOUSING AND LOGISTICS INC

Administrative Jobs   Delta
Job Details

Languages: Candidates must have knowledge of the English Language

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Responsibilities

Tasks

  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Greet people and direct them to contacts or service areas
  • Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • Set up and maintain manual and computerized information filing systems

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

 

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

 

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

 

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

 

By Email:

[email protected]

By Mail::

 

109-7717 Beedie WayDelta, BCV4G 0A5

Administrative assistant

GRD WAREHOUSING AND LOGISTICS INC
Delta - 24.23km
  Administrative Jobs Full-time
  25
Languages: Candidates must have knowledge of the English Language Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Responsibilities...
Learn More
Jan 2nd, 2024 at 18:26

Assistant Instructor, Medical Laboratory Science (Temp) Full-time Job

British Columbia Institute Of Technology (BCIT)

Training   Burnaby
Job Details
Position Summary
BCIT’s School of Health Sciences’ Medical Laboratory Science Program requires a temporary, full-time (1.0 FTE) Assistant Instructor to support the delivery the Hematology curriculum.

This temporary role will conclude on June 4, 2027.
Duties & Responsibilities
DUTIES AND RESPONSIBILITIES
  • Assist the instructor in the development of curriculum and instructional media in accordance with the Canadian Alliance of Medical Laboratory Professionals Regulators (CAMLPR) competency profile for Medical Laboratory Technologists.
  • Prepare supplementary course materials for teaching labs, including specimens and worksheets/books
  • Reinforce the instructor’s lecture material and its application to problems, procedures, and equipment
  • Demonstrate and give practical instruction in a student teaching lab
  • Assist in the assessment of student evaluations
  • Supervise students throughout class activities
  • Support the instructor in the research and procurement of educational teaching technology or equipment
  • Coordinate and develop a quality assurance program for laboratory equipment, including maintenance and repair, quality control material, and standard operation procedures.
  • Maintain supply inventory for the teaching labs
  • Supervise and/or train technical personnel, including service technicians
  • Support other areas of the program as required
  • Support the delivery of Simulation workshops and activities as required
  • Perform other administrative duties as required, including student selection, program planning and committee work.
Qualifications
QUALIFICATIONS

Education & Credentials:
    • Graduation from an accredited Medical Laboratory Science program
    • Bachelor’s degree from a recognized post-secondary institute preferred OR an equivalent combination of education, training, and experience
    • Current registration with CSMLS

 

 
Experience:
  • A minimum of 5 years of recent, full-time, or equivalent experience in Hematology
  • Possess advanced Hematology theoretical concepts and technical skills
  • Demonstrable teaching, training, or mentoring skills for students, colleagues, or other clients
  • Knowledge and experience with all MS Office Productivity Tools and various meeting platforms
 
Key Competencies:
  • Effective English language oral and written communication
  • Build and maintain effective and collaborative networks and relationships with students, colleagues and partners
  • Hold yourself and the MLS program and profession to the highest ethical and professional standards
  • Identify opportunities and barriers related to course/program innovation and approach challenges through a solution-focused perspective
  • Work independently and reliably with limited supervision
  • Lead, inspire, and shape students’ behaviours and actions through a commitment of excellence, passion and enthusiasm for the work
  • Commitment to lifelong learning made possible through professional development opportunities
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation (or more, depending on your position)
    • Competitive employer-paid extended health and dental plan – take a look at our benefit plans!
    • Defined benefit pension plan with employer contributions
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Additional Salary Information
Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.
Position Details

 

Posting Category Faculty
Department 2 Laboratory & Allied Health
Campus Location Burnaby campus
Bargaining Unit BCIT Faculty and Staff Association (FSA)
Job Status Temporary
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated End Date 06/04/2027
Required Documents
  1. Resume
  2. Cover Letter

Assistant Instructor, Medical Laboratory Science (Temp)

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Training Full-time
  68,182  -  93,143
Position Summary BCIT’s School of Health Sciences’ Medical Laboratory Science Program requires a temporary, full-time (1.0 FTE) Assistant Instructor to support the delivery the Hem...
Learn More
Mar 24th, 2026 at 13:13

Marketing Coordinator Full-time Job

British Columbia Institute Of Technology (BCIT)

Marketing & Communication   Burnaby
Job Details
Position Summary
BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) Marketing Coordinator. This position is responsible for assisting the School with the coordination of all marketing and school awareness related activities and events. Supports Business Development Manager (BDM) and the Marketing and Communications department (MarComm) in the development, implementation and evaluation of all of the School’s marketing related materials and School’s awareness initiatives. Provides administrative support to the School’s Business Development Manager.
Duties & Responsibilities
DUTIES AND RESPONSIBILITIES:
 
  • Executes direct mail campaigns, including creating and updating the contact database and photo database, maintaining a list of campaign results, and initiating follow up contact with potential students and industry partners.
  • Assists with the running of the school’s various social media accounts, including creating and sharing relevant content to support the growth of the school’s followers and social media presence.
  • Gathers, reviews and drafts stories for the internal School’s newsletter, ensuring editorial set up fits into the media platform appropriately.
  • Coordinates web content by assisting with school web page updates through WordPress, maintaining web copy and school program graphics, as well as approving and publishing pages submitted by faculty and staff.
  • Assists with the coordination of the School’s participation at trade shows, education/career fairs and BCIT initiatives such as special media events like Big Info Sessions. This includes planning the annual calendar of events, coordinating volunteer schedules, writing and distributing correspondence, maintaining RSVP lists, catering requirements, room bookings, preparing materials, delivering and setting up booths and marketing materials. Liaises with students, external contacts, and various BCIT departments. Represents the School at these events either independently, or as a team member.
  • Acts as school liaison with external departments to assist with the coordination of school events and programs as assigned. Represent the School on the Institute’s special event planning committees involved with student recruitment, marketing, and open house planning.
  • Assembles marketing packages for specific School events such as information sessions, career fairs and trade shows. Liaise with MarComm to assemble a database of media materials for future publications
  • Organizes and/or assists in the coordination of School events, staff events, Institute fundraising initiatives, site visits and School tours for staff and visitors.
  • Prepares informational materials and arranges for the right Personal Protective Equipment when needed for sight visits.
  • Coordinates with MarComm and schedules prospective students requesting to shadow a student through the ‘Spend a Day’ visits at times that best fit in with the program’s availability and student(s) being shadowed.
  • Supports the Manager in the development of the annual Marketing Plan by providing input, suggestions and analysis into initiatives to assist with planning marketing related activities within each program in the School. Provides analysis and evaluation on initiatives and executed plans.
  • Create marketing and promotional materials including flyers, brochures, posters and electronic print media to be used by the school to distribute information about its programs.
  • Works with the Manager and MarComm to create and place student recruitment and strategic industry awareness advertising.
  • Liaise with the program areas to build the school’s database of current student, alumni and faculty testimonials.
  • Maintains and coordinates school marketing and promotional materials (rack cards, one pagers, etc.), including tracking inventory and sales of School branded merchandise, arranging re-orders and mail or inter-office distribution.
  • Monitors the Business Development expense reports through Cognos; Tracks and prepares purchase requisitions, invoices and payments. Prepares and coordinates with the Operation’s team cross charges and cheque requisitions as needed.
  • Supports the effective and efficient operation of the office by providing general administrative support to the Business Development team, including answering incoming inquiries, arranging meetings and supporting the preparation of department materials and communications.
  • Guides and informs staff and students about operational and institute services as appropriate, including policies and procedures, such as where to access information and how to complete Institute forms.
  • Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
  • Undertakes related duties as assigned, consistent with the job grade for this position.
Qualifications
QUALIFICATIONS:

Definition:
The qualifications section for this job was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.

Education:
    • Grade 12 plus completion of specialized training programs of up to two year’s duration in business administration. For example, a two year program from a community college, or a diploma of technology.

 


License(s)/Certifications(s):
  • Valid BC Driver’s License and access to a vehicle.

Experience:
  • Two years of general experience, plus two years of directly related experience in a similar position, including experience in planning and organizing events.

Software/Computer Application(s) and Expertise:
  • Experience with Microsoft Office applications
  • Experience with the following software or similar: WordPress, HTML, Adobe Creative Suite, Google Analytics.
  • Knowledge of, and familiar with the nuances of social media platforms.

Communication/Interpersonal Skills:
  • Excellent written and oral communication skills.
  • Proven ability to present a professional demeanor at all times during interactions with staff, clients and external contacts.
  • Must possess a strong customer service orientation and a commitment to high standards of quality.
  • Strong interpersonal skills.
  • Proven ability to accommodate change, with strong problem solving, critical thinking, conceptual and conflict resolutions skills.

Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.):
  • Accurate word processing skills.
  • Must be detail oriented with a high level of accuracy.
  • Strong organizational skills with proven ability to establish priorities, work under pressure and meet tight deadlines.
  • Ability to troubleshoot and make responsible decisions independently and as a team member.
  • Ability to take initiative and work independently.
  • Must have excellent coordination, organizational, time management skills.
  • Must be able to work with information in a confidential manner.

Other Skills/Abilities:
  • Familiarity with the School program structures
  • May be required to lift heavy items (up to 50 lbs).
  • Occasional requirement to work in the evenings and on weekends.
  • Must be able to travel to/from various locations.

This position requires travelling to/from various locations and will require access to the use of a vehicle.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of fifteen days of vacation prorated per year
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Salary Range Salary Grade 7: $59,214 - $64,490 per annum.
Additional Salary Information
External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment.
Position Details

 

Department 2 Construction Administration
Campus Location Burnaby campus
Bargaining Unit BCGEU Support Staff
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1

Required Documents

  1. Resume
  2. Cover Letter

Marketing Coordinator

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Marketing & Communication Full-time
  59,214  -  64,490
Position Summary BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) Marketing Coordinator. This position is responsible for assisting the S...
Learn More
Mar 24th, 2026 at 12:57

School Operations Manager Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
Position Summary
BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) School Operations Manager. This position manages the School’s operations, involving human resources, business process, space planning, enrolment planning, operational financial matters, and facilities functions. Participates as a member of the School’s leadership team, with involvement in all operational functions outside of the specialized teaching areas. Acts as operational liaison of the Dean’s Office and the School; supports the School’s communications and marketing activities. Facilitates development of operating and capital plans. Leads initiatives to optimize operations.
Duties & Responsibilities
KEY ACCOUNTABILITIES:

  • Participates as a member of the School’s leadership team, with involvement in plans and decisions for all operational functions outside of specialized teaching areas. Acts as operational liaison for the Dean’s Office and the School.
  • Manages the School’s operations, involving human resources, business process, space planning, enrolment planning, operational financial matters, and facilities functions. Delivers specialized expertise to address the School’s unique operational requirements.
  • Monitors expenditures to meet established financial objectives. Manages the School’s day-to-day expense management relating to procurement, contract administration, donations, and other operational processes. Manages operational reporting and related analysis, working closely with the Associate Director Finance.
  • Manages the School’s day-to-day operational activities and processes, including hiring, training, attendance, workspace and equipment management, and facility improvements. Supports development of operating and capital plans in collaboration with the School’s leadership team.
  • Develops and implements administrative and operational processes and standards in consultation with the Dean. Leads improvement initiatives aimed at optimizing operational efficiency and managing costs. Manages project viability assessment, planning and execution.
  • Supports the integration of enrolment planning to the School’s budget, in collaboration with Associate Director Finance and Institutional Research to collectively make recommendations to mitigate challenges and support BCIT’s financial goals.
  • Reviews and monitors enrolment for school programs to effectively maximize class set sizes. Provides support to development of enrolment plans, business cases for the School’s projects and initiatives, and new program proposals.
  • Supports Associate Deans with people management activities, fostering a positive and engaging work environment, and ensuring all practices are aligned with Human Resources policies and programs. Manages all staff planning processes, emphasizing development, engagement and performance.
  • Implements the necessary controls to monitor and identify operational risks, while also overseeing quality assurance, compliance and efficiency. Ensures operational compliance with Institute policies, processes and collective agreements, industry best practices, and provincial and federal regulatory requirements.
  • Ensures the School’s leadership team is kept apprised of operational matters that could impact achievement of the School’s goals. Conducts analysis, prepares various reports and delivers presentations on achievements, challenges and emerging issues.
  • Supports the School’s communications and marketing, including all related documents, publications and reports. Ensures staff, students, and key partners have ready access to important information, services, and outreach activities.
  • Leads and/or contributes expertise to School initiatives and special assignments in support of school and Institute goals. Also represents the School on committees and task groups.
  • Liaises and communicates with external partners on contracts, agreements, reporting and other operational matters.
  • Researches and maintains awareness of emerging trends and best practices, identifying opportunities to enhance operational functions and to support achievement of the School’s goals.
  • Manages directly and indirectly reporting staff, overseeing and participating in selection, coaching, mentoring, development, performance management and all other people-management practices.
Qualifications
QUALIFICATIONS & REQUIREMENTS:

  • Bachelor’s degree in business with a focus on operations, human resources and business management
  • An equivalent combination of education and experience may be considered
  • Minimum 6 years’ experience at progressive levels of responsibility in operations, human resources and project management, preferably in a post-secondary setting.
  • Advanced knowledge of operational management
  • Advanced planning skills, with ability to facilitate development of operational and capital plans and related budgets.
  • Solid project management skills with demonstrated ability to lead operational improvement initiatives
  • Advanced business acumen with ability to exercise sound and critical judgment and make operational decisions on a day-to-day basis
  • Excellent communication, interpersonal and customer service skills with the ability to develop rapport with internal and external stakeholders, and work with staff at all levels.
  • Advanced analytical skills with ability to manage and engage in research, analysis, and development of a diverse range of reports.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Position Details

 

Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Construction Administration
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 05/04/2026
Required Documents
  1. Resume
  2. Cover Letter

School Operations Manager

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Management Full-time
  100,739  -  138,516
Position Summary BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) School Operations Manager. This position manages the School’s operation...
Learn More
Mar 20th, 2026 at 13:15

School Operations Manager Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
Position Summary
BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) School Operations Manager. This position manages the School’s operations, involving human resources, business process, space planning, enrolment planning, operational financial matters, and facilities functions. Participates as a member of the School’s leadership team, with involvement in all operational functions outside of the specialized teaching areas. Acts as operational liaison of the Dean’s Office and the School; supports the School’s communications and marketing activities. Facilitates development of operating and capital plans. Leads initiatives to optimize operations.
Duties & Responsibilities
KEY ACCOUNTABILITIES:

  • Participates as a member of the School’s leadership team, with involvement in plans and decisions for all operational functions outside of specialized teaching areas. Acts as operational liaison for the Dean’s Office and the School.
  • Manages the School’s operations, involving human resources, business process, space planning, enrolment planning, operational financial matters, and facilities functions. Delivers specialized expertise to address the School’s unique operational requirements.
  • Monitors expenditures to meet established financial objectives. Manages the School’s day-to-day expense management relating to procurement, contract administration, donations, and other operational processes. Manages operational reporting and related analysis, working closely with the Associate Director Finance.
  • Manages the School’s day-to-day operational activities and processes, including hiring, training, attendance, workspace and equipment management, and facility improvements. Supports development of operating and capital plans in collaboration with the School’s leadership team.
  • Develops and implements administrative and operational processes and standards in consultation with the Dean. Leads improvement initiatives aimed at optimizing operational efficiency and managing costs. Manages project viability assessment, planning and execution.
  • Supports the integration of enrolment planning to the School’s budget, in collaboration with Associate Director Finance and Institutional Research to collectively make recommendations to mitigate challenges and support BCIT’s financial goals.
  • Reviews and monitors enrolment for school programs to effectively maximize class set sizes. Provides support to development of enrolment plans, business cases for the School’s projects and initiatives, and new program proposals.
  • Supports Associate Deans with people management activities, fostering a positive and engaging work environment, and ensuring all practices are aligned with Human Resources policies and programs. Manages all staff planning processes, emphasizing development, engagement and performance.
  • Implements the necessary controls to monitor and identify operational risks, while also overseeing quality assurance, compliance and efficiency. Ensures operational compliance with Institute policies, processes and collective agreements, industry best practices, and provincial and federal regulatory requirements.
  • Ensures the School’s leadership team is kept apprised of operational matters that could impact achievement of the School’s goals. Conducts analysis, prepares various reports and delivers presentations on achievements, challenges and emerging issues.
  • Supports the School’s communications and marketing, including all related documents, publications and reports. Ensures staff, students, and key partners have ready access to important information, services, and outreach activities.
  • Leads and/or contributes expertise to School initiatives and special assignments in support of school and Institute goals. Also represents the School on committees and task groups.
  • Liaises and communicates with external partners on contracts, agreements, reporting and other operational matters.
  • Researches and maintains awareness of emerging trends and best practices, identifying opportunities to enhance operational functions and to support achievement of the School’s goals.
  • Manages directly and indirectly reporting staff, overseeing and participating in selection, coaching, mentoring, development, performance management and all other people-management practices.
Qualifications
QUALIFICATIONS & REQUIREMENTS:

  • Bachelor’s degree in business with a focus on operations, human resources and business management
  • An equivalent combination of education and experience may be considered
  • Minimum 6 years’ experience at progressive levels of responsibility in operations, human resources and project management, preferably in a post-secondary setting.
  • Advanced knowledge of operational management
  • Advanced planning skills, with ability to facilitate development of operational and capital plans and related budgets.
  • Solid project management skills with demonstrated ability to lead operational improvement initiatives
  • Advanced business acumen with ability to exercise sound and critical judgment and make operational decisions on a day-to-day basis
  • Excellent communication, interpersonal and customer service skills with the ability to develop rapport with internal and external stakeholders, and work with staff at all levels.
  • Advanced analytical skills with ability to manage and engage in research, analysis, and development of a diverse range of reports.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Position Details

 

Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Construction Administration
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 05/04/2026
Required Documents
  1. Resume
  2. Cover Letter

School Operations Manager

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Management Full-time
  100,739  -  138,516
Position Summary BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) School Operations Manager. This position manages the School’s operation...
Learn More
Mar 20th, 2026 at 12:54

School Operations Manager Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
Position Summary
BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) School Operations Manager. This position manages the School’s operations, involving human resources, business process, space planning, enrolment planning, operational financial matters, and facilities functions. Participates as a member of the School’s leadership team, with involvement in all operational functions outside of the specialized teaching areas. Acts as operational liaison of the Dean’s Office and the School; supports the School’s communications and marketing activities. Facilitates development of operating and capital plans. Leads initiatives to optimize operations.
Duties & Responsibilities
KEY ACCOUNTABILITIES:

  • Participates as a member of the School’s leadership team, with involvement in plans and decisions for all operational functions outside of specialized teaching areas. Acts as operational liaison for the Dean’s Office and the School.
  • Manages the School’s operations, involving human resources, business process, space planning, enrolment planning, operational financial matters, and facilities functions. Delivers specialized expertise to address the School’s unique operational requirements.
  • Monitors expenditures to meet established financial objectives. Manages the School’s day-to-day expense management relating to procurement, contract administration, donations, and other operational processes. Manages operational reporting and related analysis, working closely with the Associate Director Finance.
  • Manages the School’s day-to-day operational activities and processes, including hiring, training, attendance, workspace and equipment management, and facility improvements. Supports development of operating and capital plans in collaboration with the School’s leadership team.
  • Develops and implements administrative and operational processes and standards in consultation with the Dean. Leads improvement initiatives aimed at optimizing operational efficiency and managing costs. Manages project viability assessment, planning and execution.
  • Supports the integration of enrolment planning to the School’s budget, in collaboration with Associate Director Finance and Institutional Research to collectively make recommendations to mitigate challenges and support BCIT’s financial goals.
  • Reviews and monitors enrolment for school programs to effectively maximize class set sizes. Provides support to development of enrolment plans, business cases for the School’s projects and initiatives, and new program proposals.
  • Supports Associate Deans with people management activities, fostering a positive and engaging work environment, and ensuring all practices are aligned with Human Resources policies and programs. Manages all staff planning processes, emphasizing development, engagement and performance.
  • Implements the necessary controls to monitor and identify operational risks, while also overseeing quality assurance, compliance and efficiency. Ensures operational compliance with Institute policies, processes and collective agreements, industry best practices, and provincial and federal regulatory requirements.
  • Ensures the School’s leadership team is kept apprised of operational matters that could impact achievement of the School’s goals. Conducts analysis, prepares various reports and delivers presentations on achievements, challenges and emerging issues.
  • Supports the School’s communications and marketing, including all related documents, publications and reports. Ensures staff, students, and key partners have ready access to important information, services, and outreach activities.
  • Leads and/or contributes expertise to School initiatives and special assignments in support of school and Institute goals. Also represents the School on committees and task groups.
  • Liaises and communicates with external partners on contracts, agreements, reporting and other operational matters.
  • Researches and maintains awareness of emerging trends and best practices, identifying opportunities to enhance operational functions and to support achievement of the School’s goals.
  • Manages directly and indirectly reporting staff, overseeing and participating in selection, coaching, mentoring, development, performance management and all other people-management practices.
Qualifications
QUALIFICATIONS & REQUIREMENTS:

  • Bachelor’s degree in business with a focus on operations, human resources and business management
  • An equivalent combination of education and experience may be considered
  • Minimum 6 years’ experience at progressive levels of responsibility in operations, human resources and project management, preferably in a post-secondary setting.
  • Advanced knowledge of operational management
  • Advanced planning skills, with ability to facilitate development of operational and capital plans and related budgets.
  • Solid project management skills with demonstrated ability to lead operational improvement initiatives
  • Advanced business acumen with ability to exercise sound and critical judgment and make operational decisions on a day-to-day basis
  • Excellent communication, interpersonal and customer service skills with the ability to develop rapport with internal and external stakeholders, and work with staff at all levels.
  • Advanced analytical skills with ability to manage and engage in research, analysis, and development of a diverse range of reports.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Position Details

 

Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Construction Administration
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 05/04/2026
Required Documents
  1. Resume
  2. Cover Letter

School Operations Manager

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Management Full-time
  100,739  -  138,516
Position Summary BCIT’s School of Construction and the Environment is seeking a regular, full-time (1.0 FTE) School Operations Manager. This position manages the School’s operation...
Learn More
Mar 20th, 2026 at 02:16

Manager, Student Life Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.
 
This position is responsible for assessing, responding, and addressing student-related situations that have the potential to adversely impact the BCIT community. The incumbent will manage the response to students with varying degrees of distress which impact their academic pursuits. The incumbent implements the operational activities of the Institution-wide Early Assist program and coordinates the appropriate communication and response.

The incumbent supports the student code of conduct in accordance with Institute policies and procedures in a consistent and equitable manner, including investigating alleged Student Code of Conduct violations. The incumbent also makes policy and procedural recommendations and ensures stakeholders are knowledgeable and trained in matters that impact student success. The incumbent develops and delivers training materials to the campus community regarding student academic and non-academic behaviours.
Duties & Responsibilities
KEY ACCOUNTABILITIES:
  • Establishes protocols and procedures for early identification and response to students in distress. This includes coordinating with staff from all areas of the Student Services division to access services to support students who are having difficulties in academic, administrative, economic, family relationships, health, physical, psychological and social adjustment issues.
  • Supports students with complex non-academic issues that are impacting their academic pursuits by providing timely and coordinated services with on- and off-campus resources. Provides assessment, response, and management for students in distress in an appropriate manner that is consistent with Institute policies and procedures.
  • Works with Registrar, Associate Deans, Safety, Security and Emergency Management team, Student Services Managers and Coordinators, Faculty, and others to develop academic and Institutional accommodations to aid students in distress.
  • Develops and implements processes that assess the student experience in order to provide guidance to student services departments.
  • Coordinates the Early Assist Program, including setting up training, assisting with developing materials, assessing and handling Early Assist Response activities.
  • Reviews, assesses, and allocates Early Assist Reports.
  • Maintains centralized reporting database for student case management.
  • Provides guidance and consultation for BCIT employees regarding student case management services.
  • Conducts investigations and establishes procedures and forums for conducting investigations and hearings for allegations of non-academic student misconduct.
  • Reviews and assesses incident reports and enacts appropriate response protocols in partnership with Safety, Security and Emergency Management department.
  • Prepares and coordinates conduct process administration documents such as booking hearings, compiling records, and maintaining departmental records.
  • Ensures that intervention and opportunities for correction are taken as early as possible, and when appropriate, for the benefit of all parties involved; makes referrals and/or consults with appropriate internal and external resources.
  • Monitors the integrity of the process through consistency, equity, fairness, and adherence to Institute policies and procedures.
  • Provides administrative and procedural guidance to Faculty in the review and investigation of Academic Integrity adjudications.
  • Maintains all official records of academic and non-academic integrity violations and ensures investigations comply with Institutional policy and procedure.
  • Serves as procedural advisor to Institutional administrative processes such as Decision Review Board and Academic Integrity investigations.
  • Develops and delivers training for the BCIT community regarding academic and non-academic misconduct matters.
  • Conducts reviews and assessments of Institute academic and non-academic student conduct policies and procedures and makes recommendations for change as appropriate.
  • Establishes and maintains internal liaison activities with Registrar’s Office, Admissions, Safety, Security, and Emergency Management, Student Services departments, and all academic Schools to maximize opportunities for timely intervention and/or to avoid escalation of misconduct and harm to the student and others.
  • Develops and delivers training for Faculty and managers throughout BCIT on the policies and procedures of handling non-academic student misconduct.
  • Establishes and maintains an effective working relationship with the Student Association Advocate such that a free flow of inquiry and information exists between the positions in order to maximize opportunities for resolutions available to students.
  • Creates and maintains a database of all non-academic misconduct reports and case management files, including outcomes, referrals, actions taken, resolutions, and sanctions.
  • Manages issues or projects assigned by the Associate Director, Student Life and/or Senior Director, Student Success.
  • Assumes the role and responsibilities of Associate Director, Student Life as required.
Qualifications
QUALIFICATIONS & REQUIREMENTS:
  • Bachelor’s degree in Education, Counselling, Social Work, or other relevant field. Master’s degree preferred.
  • Three to six years of experience in a variety of positions encompassing student services and/or relevant administrative responsibilities in a post-secondary environment, including experience in adjudicating academic and non-academic matters, conflict resolution and/or mediation, and facilitation.
  • Strong background in administrative process management in a post-secondary education environment, including types of sanctions typically levied for a variety of conduct violations.
  • Excellent interpersonal skills to build and sustain effective relationships and rapport with individuals carrying instructional, support and administrative responsibilities throughout the Institute and with its external partners.
  • Strong background in case management to resolve complex problems and manage high-profile, sensitive, and contentious issues.
  • Familiarity and experience with student conduct policies and other relevant legislative requirements, policies and procedures such as the Freedom of Information and Protection of Privacy Act (FIPPA), Mental Health Act, harassment and discrimination.
  • Excellent needs assessment, organizational, communication, facilitation and project management skills.
  • Demonstrated leadership ability and ability to work effectively with individuals in a culturally diverse environment.
  • Demonstrated ability to collaborate effectively with all internal stakeholders including senior management, Faculty, and students.
  • Proven experience in policy writing and administration.
  • Experience in developing and delivering training.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Position Details

 

Posting Category Management
Salary Range $85,046 - $116,939, with a control point of $106,308 per annum.
Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Student Success Division
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 04/07/2026

Manager, Student Life

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Management Full-time
  85,046  -  116,939
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.   This position is responsible for assessing, responding, and addressing student-...
Learn More
Mar 11th, 2026 at 20:21

Manager, Student Life Full-time Job

British Columbia Institute Of Technology (BCIT)

Management   Burnaby
Job Details
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.
 
This position is responsible for assessing, responding, and addressing student-related situations that have the potential to adversely impact the BCIT community. The incumbent will manage the response to students with varying degrees of distress which impact their academic pursuits. The incumbent implements the operational activities of the Institution-wide Early Assist program and coordinates the appropriate communication and response.

The incumbent supports the student code of conduct in accordance with Institute policies and procedures in a consistent and equitable manner, including investigating alleged Student Code of Conduct violations. The incumbent also makes policy and procedural recommendations and ensures stakeholders are knowledgeable and trained in matters that impact student success. The incumbent develops and delivers training materials to the campus community regarding student academic and non-academic behaviours.
Duties & Responsibilities
KEY ACCOUNTABILITIES:
  • Establishes protocols and procedures for early identification and response to students in distress. This includes coordinating with staff from all areas of the Student Services division to access services to support students who are having difficulties in academic, administrative, economic, family relationships, health, physical, psychological and social adjustment issues.
  • Supports students with complex non-academic issues that are impacting their academic pursuits by providing timely and coordinated services with on- and off-campus resources. Provides assessment, response, and management for students in distress in an appropriate manner that is consistent with Institute policies and procedures.
  • Works with Registrar, Associate Deans, Safety, Security and Emergency Management team, Student Services Managers and Coordinators, Faculty, and others to develop academic and Institutional accommodations to aid students in distress.
  • Develops and implements processes that assess the student experience in order to provide guidance to student services departments.
  • Coordinates the Early Assist Program, including setting up training, assisting with developing materials, assessing and handling Early Assist Response activities.
  • Reviews, assesses, and allocates Early Assist Reports.
  • Maintains centralized reporting database for student case management.
  • Provides guidance and consultation for BCIT employees regarding student case management services.
  • Conducts investigations and establishes procedures and forums for conducting investigations and hearings for allegations of non-academic student misconduct.
  • Reviews and assesses incident reports and enacts appropriate response protocols in partnership with Safety, Security and Emergency Management department.
  • Prepares and coordinates conduct process administration documents such as booking hearings, compiling records, and maintaining departmental records.
  • Ensures that intervention and opportunities for correction are taken as early as possible, and when appropriate, for the benefit of all parties involved; makes referrals and/or consults with appropriate internal and external resources.
  • Monitors the integrity of the process through consistency, equity, fairness, and adherence to Institute policies and procedures.
  • Provides administrative and procedural guidance to Faculty in the review and investigation of Academic Integrity adjudications.
  • Maintains all official records of academic and non-academic integrity violations and ensures investigations comply with Institutional policy and procedure.
  • Serves as procedural advisor to Institutional administrative processes such as Decision Review Board and Academic Integrity investigations.
  • Develops and delivers training for the BCIT community regarding academic and non-academic misconduct matters.
  • Conducts reviews and assessments of Institute academic and non-academic student conduct policies and procedures and makes recommendations for change as appropriate.
  • Establishes and maintains internal liaison activities with Registrar’s Office, Admissions, Safety, Security, and Emergency Management, Student Services departments, and all academic Schools to maximize opportunities for timely intervention and/or to avoid escalation of misconduct and harm to the student and others.
  • Develops and delivers training for Faculty and managers throughout BCIT on the policies and procedures of handling non-academic student misconduct.
  • Establishes and maintains an effective working relationship with the Student Association Advocate such that a free flow of inquiry and information exists between the positions in order to maximize opportunities for resolutions available to students.
  • Creates and maintains a database of all non-academic misconduct reports and case management files, including outcomes, referrals, actions taken, resolutions, and sanctions.
  • Manages issues or projects assigned by the Associate Director, Student Life and/or Senior Director, Student Success.
  • Assumes the role and responsibilities of Associate Director, Student Life as required.
Qualifications
QUALIFICATIONS & REQUIREMENTS:
  • Bachelor’s degree in Education, Counselling, Social Work, or other relevant field. Master’s degree preferred.
  • Three to six years of experience in a variety of positions encompassing student services and/or relevant administrative responsibilities in a post-secondary environment, including experience in adjudicating academic and non-academic matters, conflict resolution and/or mediation, and facilitation.
  • Strong background in administrative process management in a post-secondary education environment, including types of sanctions typically levied for a variety of conduct violations.
  • Excellent interpersonal skills to build and sustain effective relationships and rapport with individuals carrying instructional, support and administrative responsibilities throughout the Institute and with its external partners.
  • Strong background in case management to resolve complex problems and manage high-profile, sensitive, and contentious issues.
  • Familiarity and experience with student conduct policies and other relevant legislative requirements, policies and procedures such as the Freedom of Information and Protection of Privacy Act (FIPPA), Mental Health Act, harassment and discrimination.
  • Excellent needs assessment, organizational, communication, facilitation and project management skills.
  • Demonstrated leadership ability and ability to work effectively with individuals in a culturally diverse environment.
  • Demonstrated ability to collaborate effectively with all internal stakeholders including senior management, Faculty, and students.
  • Proven experience in policy writing and administration.
  • Experience in developing and delivering training.
Additional Information
Benefits – Why you’d love working with us
    • Competitive pay
    • Minimum of twenty-five days of vacation
    • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $500 if eligible!
    • Defined benefit pension plan with employer contributions
    • Flexible hybrid work arrangements available
    • Professional Development funds and resources
    • Access to most BCIT Flexible Learning courses free of charge
    • Wellness and Employee Assistance programs
    • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
    • Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

 
Position Details

 

Posting Category Management
Salary Range $85,046 - $116,939, with a control point of $106,308 per annum.
Additional Salary Information
The Compensation Range is the span between the minimum and the maximum base salary for a position. The control point of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. In the normal course, employees will be hired, transferred, or promoted between the minimum and the control point of the salary range for a job, taking internal equity into account. Salaries above the control point may be considered for extenuating circumstances and must be approved by an external governing body.
Department 2 Student Success Division
Campus Location Burnaby campus
Bargaining Unit Management
Job Status Regular
Full-Time/Part-Time Full-Time
Number of Vacancies 1
Anticipated Start Date 04/07/2026

Manager, Student Life

British Columbia Institute Of Technology (BCIT)
Burnaby - 26.01km
  Management Full-time
  85,046  -  116,939
BCIT’s Student Success department is seeking a regular, full-time (1.0 FTE) Manager, Student Life.   This position is responsible for assessing, responding, and addressing student-...
Learn More
Mar 11th, 2026 at 11:42

Temporary Full-Time Member Service Agent (Remote) Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Sales & Retail   Burnaby
Job Details

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

 

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

 

 

We are currently hiring a Temporary Full-Time Member Service Agent (Remote) to join our Evo Car Share team!

 

This role is scheduled for the overnight shift, Tuesday to Saturday from 10:00 PM to 6:00 AM. The contract is anticipated to run until June 30, 2026.

 

As a Member Service Agent, you’re at the front-line, delivering amazing and long-lasting Member experiences. You’ll act as an Evo ambassador and showcase your commitment to supporting BC’s most valued car sharing service.  

 

Who you are:

  • You take initiative and love going above and beyond to deliver exceptional customer service 

  • You bring positive energy and thrive in a fast-paced environment where every day is different 

  • You’re a creative problem solver with strong analytical and organizational skills  

  • You’re an active listener who is sympathetic and empathetic when working with customers 

  • You prioritize work-life balance and are open to a flexible shift work schedule 

  • You’re eager to hop in and grow! Your personal development and career are important to you.  

 

  

What you bring:

  • At least six months of a post-secondary certificate in Business Administration or related field, and/or a combination of education and experience. 

  • At least two years’ experience in customer service, preferably in a call center setting. 

  • Showcase your sharp technical skills with willingness to learn new platforms (i.e. PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software). 

  • Bonus skills: Rapid-fire typing skills (40 wpm). 

 

 

Other Requirements:  

  • Team members will work remotely as part of a virtual 24/7 call centre and participate in a shift bid process.   

  • The shift bid process is seniority based (Length of Service / Hire Date), and shift work. 

  • Team Members will select two six-month schedules (Jan – June & July – Dec) 

  • Given the shift bid process is based on seniority, is seniority based, and most shifts have been selected, new external employees will be assigned shifts that support individual gaps in scheduling. 

  • We offer shift differentials after 6pm and on Sundays.  

  • We may require availability on statutory holidays, weekdays, and weekends, and as a result, we create the schedule one month in advance. This gives team members the flexibility to work around personal obligations and support their work-life balance. 

  • Must successfully pass a background check, which may include a criminal, identification, and reference checks.

 

 

Once here, you will:  

  • Flex your customer service skills to quickly address Member inquiries and resolve issues. 

  • Use several platforms including phone, email, & live chat to provide exceptional customer service; 

  • Continuously identify opportunities to empower and build long lasting Member relationships.  

  • Perform administrative tasks based on the department’s evolving business needs. 

  • Actively participate in job specific training to reach your full potential 

  • Work in a remote, flexible work environment that fits your lifestyle. 

 

Internal Applicants: The last day to apply for this role is end of day January 16, 2026. Please note this is a Grade 6 position.

 

The hourly rate range for this position is $23.98to $29.98and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%. 

 

Shape your future with us. We’ve got you covered.

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.

  • At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.

  • You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.

  • You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.

  • You’ll become a BCAA member, with access to the great deals and discounts that go along with it.

  • We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.

  • And…time flies when you’re having fun at Evo!

Temporary Full-Time Member Service Agent (Remote)

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 26.01km
  Sales & Retail Full-time
  23.98  -  29.98
Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explo...
Learn More
Jan 15th, 2026 at 15:15

Temporary Full-Time Member Service Agent (Remote) Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Sales & Retail   Burnaby
Job Details

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

 

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

 

 

We are currently hiring a Temporary Full-Time Member Service Agent (Remote) to join our Evo Car Share team!

 

This role is scheduled for the overnight shift, Tuesday to Saturday from 10:00 PM to 6:00 AM. The contract is anticipated to run until June 30, 2026.

 

As a Member Service Agent, you’re at the front-line, delivering amazing and long-lasting Member experiences. You’ll act as an Evo ambassador and showcase your commitment to supporting BC’s most valued car sharing service.  

 

Who you are:

  • You take initiative and love going above and beyond to deliver exceptional customer service 

  • You bring positive energy and thrive in a fast-paced environment where every day is different 

  • You’re a creative problem solver with strong analytical and organizational skills  

  • You’re an active listener who is sympathetic and empathetic when working with customers 

  • You prioritize work-life balance and are open to a flexible shift work schedule 

  • You’re eager to hop in and grow! Your personal development and career are important to you.  

 

  

What you bring:

  • At least six months of a post-secondary certificate in Business Administration or related field, and/or a combination of education and experience. 

  • At least two years’ experience in customer service, preferably in a call center setting. 

  • Showcase your sharp technical skills with willingness to learn new platforms (i.e. PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software). 

  • Bonus skills: Rapid-fire typing skills (40 wpm). 

 

 

Other Requirements:  

  • Team members will work remotely as part of a virtual 24/7 call centre and participate in a shift bid process.   

  • The shift bid process is seniority based (Length of Service / Hire Date), and shift work. 

  • Team Members will select two six-month schedules (Jan – June & July – Dec) 

  • Given the shift bid process is based on seniority, is seniority based, and most shifts have been selected, new external employees will be assigned shifts that support individual gaps in scheduling. 

  • We offer shift differentials after 6pm and on Sundays.  

  • We may require availability on statutory holidays, weekdays, and weekends, and as a result, we create the schedule one month in advance. This gives team members the flexibility to work around personal obligations and support their work-life balance. 

  • Must successfully pass a background check, which may include a criminal, identification, and reference checks.

 

 

Once here, you will:  

  • Flex your customer service skills to quickly address Member inquiries and resolve issues. 

  • Use several platforms including phone, email, & live chat to provide exceptional customer service; 

  • Continuously identify opportunities to empower and build long lasting Member relationships.  

  • Perform administrative tasks based on the department’s evolving business needs. 

  • Actively participate in job specific training to reach your full potential 

  • Work in a remote, flexible work environment that fits your lifestyle. 

 

Internal Applicants: The last day to apply for this role is end of day January 16, 2026. Please note this is a Grade 6 position.

 

The hourly rate range for this position is $23.98to $29.98and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%. 

 

Shape your future with us. We’ve got you covered.

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.

  • At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.

  • You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.

  • You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.

  • You’ll become a BCAA member, with access to the great deals and discounts that go along with it.

  • We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.

  • And…time flies when you’re having fun at Evo!

Temporary Full-Time Member Service Agent (Remote)

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 26.01km
  Sales & Retail Full-time
  23.98  -  29.98
Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explo...
Learn More
Jan 15th, 2026 at 15:04

Service Advisor Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Administrative Jobs   Burnaby
Job Details

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

 

We are currently hiring a Service Advisor based in our Burnaby SOLO location. 

 

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.  

 

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.  

 

Who you are 

  • A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues. 

  • A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

  • You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.   

  • A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

 

During a typical day, you will:  

  • Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.  

  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers 

  • Identify cost-saving opportunities to support our customers’ life events and future needs. 

  • Work together with team members to provide exceptional customer service and meet sales goals 

  • Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.  

 

What you bring 

  • At least two years’ experience in asales andservice environment 

  • Level 1Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.  

  • Completion ofAutoplanEssentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.   

  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC. 

  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

  • Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English. 

 

 

The salary range for this position is $42,516.72to $53,145.96and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%

 

Internal Applicants: The last day to apply for this role is end of day January 19, 2026. Please note this is a Grade 5 position.

 

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

Service Advisor

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 26.01km
  Administrative Jobs Full-time
  42,516.72  -  53,145.96
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roa...
Learn More
Jan 15th, 2026 at 14:30

Service Advisor Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Administrative Jobs   Burnaby
Job Details

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

 

We are currently hiring a Service Advisor based in our Burnaby SOLO location. 

 

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.  

 

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.  

 

Who you are 

  • A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues. 

  • A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

  • You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.   

  • A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

 

During a typical day, you will:  

  • Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.  

  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers 

  • Identify cost-saving opportunities to support our customers’ life events and future needs. 

  • Work together with team members to provide exceptional customer service and meet sales goals 

  • Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.  

 

What you bring 

  • At least two years’ experience in asales andservice environment 

  • Level 1Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.  

  • Completion ofAutoplanEssentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.   

  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC. 

  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

  • Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English. 

 

 

The salary range for this position is $42,516.72to $53,145.96and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%

 

Internal Applicants: The last day to apply for this role is end of day January 19, 2026. Please note this is a Grade 5 position.

 

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

Service Advisor

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 26.01km
  Administrative Jobs Full-time
  42,516.72  -  53,145.96
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roa...
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Jan 15th, 2026 at 14:25

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