3812 Jobs Found
Senior Software Developer Full-time Job
IT & Telecoms TorontoJob Details
We are looking for a Senior Software Developer to join our micro services team in Scotia Digital to help us build the next generation micro Services for Scotiabank. This is an exciting opportunity to start with us on a challenging journey building and maintaining micro services for the Mobile app and the website.
As a Senior Software Developer of the team, you will participate in all aspects of the software delivery life cycle of the services. You will guide your teammates to deliver their projects when needed. You will not only get the opportunity to work on more complex work, but also get an opportunity to work on new research and development projects.
If you are an experienced software engineer with a strong developer-focused mindset, keen interest in microservices and security, and thrive in a fast-moving environment - this is the position for you!
Is this role right for you? In this role you will:
- Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
- Write well designed, testable, efficient code by using best software development practices.
- Gather and refine specifications and requirements based on technical needs.
- Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
- Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
- Providing contribution to design/review process
- Monitoring/reviewing design during development phase.
- Ensure the timely and accurate completion of projects through:
- Production/Input to an overall Project Plan, strategy, and implementation
- Procedural documents completed to support user (guidelines, job aids. etc.)
- Input provided to preparation and execution of testing.
- Conducting post implementation measurement review of projects.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champions a high performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- University or College Degree in Computer Science
- 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
- Previous exposure to the banking industry/financial services is preferred
- MS Azure, Kubernetes, Java 8, Springboot framework, Junit frameworks, Maven, Gradle, noSQL database, Docker, Velocity, CI-CD Pipeline
- version control tools, like Git, SVN, Bitbucket
- well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
- Familiar with software security tools like BlackDuck, Fortify and SonarQube
- well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
- Strong knowledge of network communications, security protocols and trouble shooting
- Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
- Strong knowledge of programming languages: Java 8+, Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
- Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
- You have competency to lead team members with differing opinions and levels of experience.
- You can map and execute short- and long-term plans for the team.
- You love what you do but you are seeking a more challenging environment.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Senior Software Developer
Scotiabank
Toronto - 5.74kmIT & Telecoms Full-time
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Building Mechanical Engineering Technologist Full-time Job
Engineering MarkhamJob Details
This is a lifetime opportunity for individuals who are driven, passionate and looking to be challenged in their career development. We offer an opportunity to be part of a growing and dynamic employee-owned company, in a professional working environment that is quality-driven and client-focused.
Our Engineering Design Organization is looking for a Junior Civil Engineering Technologist. In this role, you’ll be part of the Civil team working on municipal infrastructure projects such as road reconstruction, trenchless rehabilitation of pipelines, stormwater, wastewater collection and water transmission distribution projects.
The successful candidate will have the following responsibilities:
- Responsible for preparing and drawing detailed design drawings
- Execute design calculations for sanitary sewers, storm sewers and watermain
- Assist with preparation of technical memorandum's, letters and reports
- Developing design/construction documents and specifications
- Attend and participate in client/team progress meetings including preparation of meeting records
Skills, Competencies and Qualifications:
- Experience with MS Office;
- Experience with Civil3D
- Microstation experience would be considered an asset;
- 1 or more years of experience in Consulting would be considered an asset;
- Positive attitude, good communication and interpersonal skills;
- Excellent organization and time management skills;
- Excellent written and verbal communication
- OACETT membership/eligibility would be considered an asset.
#LI-CD1
Why GHD?
Being the best we can be is in our culture.
We are a family of smart, innovative and creative problem solvers. In our employee-owned company, everything feels like it matters more. Challenge us and help us come up with new solutions to ensure water, energy and urbanization are made sustainable for generations to come.
Building Mechanical Engineering Technologist
GHD
Markham - 26.69kmEngineering Full-time
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Administrative Clerk Full-time Job
Administrative Jobs Coteau-du-LacJob Details
The primary function of the Mobile Administrative Clerk at the Gatehouse will be to perform administrative duties, depending on the position assigned, and to ensure that the security rules and the accuracy and productivity standards of FedEx Supply Chain and its client are followed.
This position will be responsible for....
- Execute the tasks of administrative clerk, according to the assigned position;
- Monitor and control the activities of the yard;
- Enter data on a computer to monitor and control the activities of the yard;
- Communicating electronic and verbal information to the parking lot and other gatehouse services;
- Ensure the correct positioning of the trailers in the yard and the accuracy of the vehicle inventory;
- Respond to requests from the distribution center during vehicle requisitions and releases;
- Ensure that the trailers for shipping comply with the client’s requests;
- Make sure that the trailers that are being loaded are those that have been planned for the intended loads;
- Enter the data to properly identify the planned loads;
- Prepare all the documentation necessary for the shipment of trailers and ensure the conformity of the information;
- Transmit information related to shipping to carriers or other stakeholders;
- Produce, print and transmit the required reports;
- Execute different functions related to projects, studies, surveys etc;
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Perform any other tasks and responsibilities assigned by management;
You might be a great fit if….
Education/Experience
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Probation period successfully completed at FedEx Supply Chain;
- Excellent performance and safety records in their current position (no disciplinary measures whatsoever and no absenteeism problems);
- 1 to 2 years of experience in similar work at FedEx Supply Chain or elsewhere;
- Office automation skills;
- Bilingualism;
- Ability to solve problems, autonomy, versatility and flexibility;
- Sense of initiative, analysis and organization;
- Customer service oriented, good listening and communication skills;
- Good computer skills: Word and Excel knowledge; ability to learn different software;
- Ability to handle stress;
- Care for quality and accuracy in data entry, as well as compliance with procedures;
- Ability to work on rotating schedules.
Physical/Cognitive Requirements
With or without accommodation:
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Ability to follow policies and procedures.
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Ability to read, write and interpret information.
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Ability to add, subtract, multiply and divide.
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Ability to use hands to finger, handle, or feel.
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Ability to sit/walk/stand for up to 10 hours per day.
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Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
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Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
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Ability to lift/carry items less than 25 pounds.
Administrative Clerk
FedEx Express Canada
Coteau-du-Lac - 457.02kmAdministrative Jobs Full-time
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Human Resources Business Partner Contract Job
Coca-Cola Canada Bottling Limited
Human Resources BramptonJob Details
About This Opportunity
In this role you will work with a great team in all aspects of human resources and labour relations. You will execute activities aligned with the business while ensuring strategies, plans and initiatives are delivered in compliance with governing regulations, internal policies and best practices. This is a critical role in leading and fostering productive labour relations and employee engagement. This position is primarily based out of the GTA, preferably at our Brampton or King Street facility and supports our Greater Northern Ontario market unit. Travel to our Barrie facility on a weekly basis will be required.
Responsibilities
• Lead labour relations priorities within the assigned region including the administration of collective agreements and labour management relationships.
• Provide advice, coaching and counseling support to local management in the area of labour relations: contract interpretation, discipline, attendance management and grievances.
• Lead investigations and fact finding on employee and labour relations issues related to harassment and disciplinary issues.
• Balance the advocacy of employees with the requirements of the business to ensure decisions are fair.
• Implement Human Resources programs for all employees salaried, union and non-union.
• Champion the performance and talent management processes in the Region including participation in talent reviews and succession planning.
• Conduct training for employees and managers as required on labour relations, attendance management, anti-harassment and discrimination.
• Ensure best practices are followed by staying current with labour and employment legislation and HR industry developments and contribute to continuous improvement by influencing HR strategies, policies and procedures.
• Act as a change agent to support critical business initiatives and support leaders in all elements of effective change management.
• Required to travel to the Barrie facility on a weekly basis and be in our facilities 2-3 days per week.
Qualifications
• University degree, college diploma or equivalent experience with a focus in Human Resources, Business Administration, or related field.
• Minimum of 3 years human resources/labour relations is required.
• Experience supporting multi-location operations with multiple collective agreements.
• Proven ability to work closely with leaders to support the resolution of employee issues in a fast-paced manufacturing and distribution environment.
• Customer focused with proven relationship-building strengths and solid experience developing workforce plans based on business goals.
• Comfort and ability to thrive in a high-change and fast-paced environment.
• Proven collaboration skills with the ability to gain consensus through personal influence.
• Demonstrated ability to promote an inclusive work environment and support workforce diversity.
• Comfort with HR data, analytics, and HRIS systems is an asset.
• Capable of communicating and supporting employees at all levels of the organization.
Human Resources Business Partner
Coca-Cola Canada Bottling Limited
Brampton - 22.54kmHuman Resources Contract
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Merchandiser Part-time Job
Coca-Cola Canada Bottling Limited
Sales & Retail BramptonJob Details
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassador, providing superior service to clients and consumers.
Responsibilities
- Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck).
- Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
- Consistent kneeling, squatting and reaching above the head
- Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.
- Maintain professional relationships with co-workers and customers.
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
- Ability to stand and walk for long periods of time
Qualifications
- Must have access to a personal vehicle for use during working hours
- A valid driver’s license with a clean driving record with no major violations over the last three (3) years
- One (1) year experience working in grocery, retail, warehousing or related field preferred
- Experience working with manual or powered pallet jacks preferred
Merchandiser
Coca-Cola Canada Bottling Limited
Brampton - 22.54kmSales & Retail Part-time
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309A Electrician Full-time Job
Maintenance & Repair KitchenerJob Details
VCT Group requires a Master Electrician to lead the solar installation team. This individual will use extensive knowledge of electrical installation methods to ensure project are designed and built in accordance with electrical codes and internal best practises. In this role you will oversee all electrical work of electricians, designers and apprentices. This position involves working out of our Kitchener location under the direction of the Operations Manager. Come make an impact in our organization to support the future of electrification and renewable energy.
SPECIFIC RESPONSIBILITIES INCLUDE:
• Review and sign off on electrical related work including single line diagrams, electrical layouts, site plans to ensure the highest quality is met in compliance with electrical code
• Assisting in site visits with business development team for feasibility of future projects, providing recommendations on materials, layouts,e tc.
• Read and interpret drawings, circuit diagrams and electrical code specifications to determine wiring layouts for new or existing installations.
• Inspection of electrical components including transformers, electronics, and other equipment
• Commissioning and configuration of electronics control and monitoring systems
• Troubleshoot and diagnose failed electronics components using a variety of testing devices
• Supervise, educate, and train apprentices
• Uphold VCT Group’s standards of quality and professionalism
• REQUIRED QUALIFICATIONS:
• Licensed Master Electrician
• 2+ years licensed experience
• Demonstrated attention to detail, customer care, and quality of work
• Excellent verbal and written communication skills
• Highly efficient use of computer applications including databases, Zoom, CRM platforms, project management software, and other MS Office applications
• Current G class driver’s license and clean drivers abstract
ADITIONAL SKILLS, ABILITIES, AND QUALIFICATIONS THAT WOULD BE AN ASSET:
• Experience with installing and servicing electric vehicle chargers, batteries, and energy storage systems
• Experience with electrical service upgrades and installations
• Experience working in residential and ICI sectors
• Experience with solar PV installations
• Experience with computer networking, IP, wifi, and cellular data communications
• Forklift, first aid/CPR, and working at heights certification
YOU’LL LIKELY BE A PRETTY GOOD FIT IF SOME OF THE FOLLOWING DESCRIBES YOU:
• You’re a bit of a perfectionist, in a healthy way, you value precision and accuracy
• You’re an innovator and inventor, you can’t stop yourself from critically evaluating
everything you see, from a position of curiosity rather than arrogance, thinking of ways it can be done better
• Without being arrogant or boastful, you are actually quite inwardly competitive and like to feel accomplished
• You already own an electric vehicle, or can hardly wait to get one, and are keenly aware of your environmental footprint.
• You get a great deal of satisfaction when you stand back at the end of a project and look at what you just built with pride.
Interested candidates should forward their resume and cover letter to hr@vctgroup.com. We would like to thank all candidates for their interest, however, only those potentially suitable for the position will be contacted. Please refer to the job position for which you are applying in the subject line of all correspondence.
309A Electrician
VCT Group
Kitchener - 87.12kmMaintenance & Repair Full-time
36 - 41
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Certified Service Technician Full-time Job
Maintenance & Repair OshawaJob Details
Mills Motors is seeking TWO licensed technicians to join our service team. You need to have a strong work ethic, clean drivers abstract, excellent problem-solving skills and attention to detail. Ongoing General Motors training is mandatory for technician positions.
Apprentice applicants need to have the same work ethics, with a desire to learn from their peers in a team environment and work toward completing their apprenticeship.
We work under our brand promise to serve our customers with “Whatever it Takes”. Complete customer satisfaction is our ultimate goal.
If you are motivated, eager to learn, and have a passion for working with your hands, we encourage you to apply. The Apprentice position is entry-level with potential for growth and advancement within our company.
Join our team and start building your future as a skilled technician!
Job Types: Full-time, Permanent, Apprenticeship
Salary: $18.22-$38.00 per hour
Expected hours: 40 per week
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Overtime pay
Licence/Certification:
- Class A Licence (preferred)
Ability to Commute:
- Oshawa, ON L1G 1B5 (required)
Ability to Relocate:
- Oshawa, ON L1G 1B5: Relocate before starting work (required)
Work Location: In person
Apply online by clicking on the link below and choosing Service from the drop-down menu.
Certified Service Technician
Mills Motors
Oshawa - 56.43kmMaintenance & Repair Full-time
18.22 - 38
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Clerk Full-time Job
Administrative Jobs MarkhamJob Details
Reporting directly to the Associate Director, Credit & Trade Deductions, the OS&D (Overages, Shortages & Damages) Clerk will be responsible for working with a team to resolve all overages, shortages & damages claims and investigations on behalf of the organization. This individual will be required to work with all internal departments as well as retailers, carriers, brokers as part of regular investigations. This role impacts all areas of the business and requires a high level of attention to detail. The role will be based our of our Markham office.
Responsibilities include:
Manage a high volume of OSD&D items and provide a resolution to retailers, carriers, customers etc. as well as internal teams, brokers.
Liaise with different internal departments, external clients and brokers
Investigate claims for refusals, overages, shortages, damages to find root cause
Work with all carriers, warehouse and internal teams to resolve issues
File claims with carriers
Ability to be resources and proactive in dealing with issues that may arise
All duties are extremely critical, time sensitive and requires a high level of diplomacy
Maintain clear documentation for all claims & investigations
Ensure compliance with company processes & procedures
Required Skills:
Minimum 1 year OS&D experience, preference in the transportation industry
Ability to work effectively in a team environment
Ability to work effectively under pressure
Strong multi-tasker with ability to prioritize and re-prioritize as task importance changes
Strong Microsoft Excel skills – vlookup, pivot table ect.
Strong problem-solving skills. Ability to be creative and innovate in solutions.
Ability to perform in a fast-paced environment
Excellent verbal & written communication
Team player with a can do attitude
What’s In It For You…
Great team dynamic and a tight knit company culture. One of the most important factors in
choosing your next role is the people you work with and our people are AWESOME!
Flexible work environment. Ability to work from home 2-3 days per week.
Competitive compensation package (salary & bonus). We get it – money isn’t everything, but it’s
still a very important factor.
Benefits – Health & Dental, Life Insurance, Disability Insurance, Parameds – Massage!
Pension Matching (after 1 year – employees put in 5% and TLS matches with 5%)
Tuition and professional fees reimbursement.
Summer Hours Program – who doesn’t want to leave early on Fridays to spend more time with
friends and family while the sun is shining.
To apply for this position please send your resume to: HR@tlscanada.com
Clerk
Thomas, Large & Singer Inc
Markham - 26.69kmAdministrative Jobs Full-time
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Sales Representative Full-time Job
Sales & Retail ListowelJob Details
What does it mean to join our TELUS family?
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Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
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We are passionate about people - our customers, our communities, and our team
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We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
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We strive to ensure you have the support and resources you need to be successful at work and at home
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We offer the opportunity to work with all of our brands
As a Team Member in our stores, you can expect to:
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Be part of a high performing team where your contributions are measured and recognized
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Create solutions for our customers by using the power of technology to improve their lives
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Work in a fast paced environment, where every day is different
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Engage with prospective and current customers in store, by phone and messaging
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Work a flexible schedule, which includes evenings and weekends
What’s in it for you?
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Uncapped commission so your earning potential is limitless
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Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible
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Additional sales incentives like cash prizes, phones, accessories, and trips
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Career growth and learning & development opportunities to continuously develop your skills
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Opportunity to give back to communities in which we work, live and serve
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Options for company matched pension and share purchase programs
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WorkPerks - employee discounts on products and services
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And much more…
Sales Representative
Telus Corporation
Listowel - 117.42kmSales & Retail Full-time
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C++ Software Developer Full-time Job
IT & Telecoms LondonJob Details
Position
The candidate will participate in a comprehensive team designing the future capabilities of the world’s
smallest and most rugged wireless microphone solutions. Primary responsibilities and accountabilities
include the design and implementation of applications, device drivers and scalable UI backends for
desktops and embedded systems.
Requirements:
• in-depth experience with modern C++
• in-depth knowledge and experience architecting and developing object oriented applications
• comfort working in a dynamic environment with a variety of skill levels and personalities
• eagerness to learn and undertake new projects with minimal supervision
Skills, Abilities & Qualifications
The ideal candidate will have:
• a Software Engineering Degree, Computer Science Degree or equivalent
• 3+ years of C++ programming experience
• 3+ years of Object-Oriented architecture design experience
• source control experience (Git)
Experience with any of the following is an asset that should be highlighted in the cover letter:
• device driver development
• embedded firmware development
• UI development
• communications protocols such as TCP, UDP, USB, RS232
• programming languages and platforms such as Python, JavaScript, QML, SQL, FreeRTOS, Linux
To apply, please send a covering letter and resume to Jobs@q5x.com
C++ Software Developer
Q5X
London - 161.34kmIT & Telecoms Full-time
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Human Resources Business Partner Full-time Job
Human Resources TorontoJob Details
Reporting to the Senior Director HRBP, the incumbent will provide advice to supported clients in the areas of performance management, skills development, succession, employee mobilization, attraction and retention, absenteeism management, compensation management and labour relations.
In collaboration with the centres of expertise and the service centre, the incumbent will support the co-existing HR programs in both entities and advise managers on all HR issues and on the best management approaches in the various areas of activity.
- Act as the HR team's ambassador to Toronto managers, liaising with the various centres of expertise and Freedom Mobile employees;
- Facilitate the integration of Freedom Mobile teams with Videotron teams, working in collaboration with the HRBPs supporting Videotron teams;
- Advise, influence and support managers in his/her sectors in the application of the organization's HR programs and policies;
- Support the implementation of the business plan and various HR processes: staffing, compensation, labour relations, health and safety, performance evaluation, skills development, etc.;
- Advise managers on the management and development of their teams, assisting them in identifying strategies and choosing appropriate solutions;
- Seek and recommend solutions to problems related to workplace climate, employee mobilization and satisfaction, and team-building;
- Act as change management consultant in a period of organizational transformation;
- Support managers in analyzing training needs and propose development plans;
- Coach, advise and collaborate with managers to help them achieve their objectives and those related to human capital development by defining, among others, key issues related to personnel and organizational development, and by steering the analysis and diagnosis of clients’ needs.
Qualifications
- Working knowledge of French
- Bachelor's degree in industrial relations or human resources management
- 3 to 5 years experience
- Experience working in a large company and in a unionized environment
- A track record of achievement in the field of Human Resources
- Good knowledge of labour laws and regulations
- A leader and team-builder, client-oriented, results-driven
Additional Information
- Get group insurance coverage according to your needs and a pension plan (depending on your position) ;
- Get discounts on Videotron services and from our partners ;
- Work a compressed 4.5-day schedule during the summer (depending on operational needs) ;
- Recharge your batteries by buying an extra week of vacation ;
- Stay healthy with a wellness program that promotes physical, mental, financial and social health ;
- Use the Employee Assistance Program for you and your family at any time, including Virtual Healthcare ;
- Be part of projects that make a difference and take on exciting challenges ;
- Develop your full potential by taking advantage of the many career opportunities within the Quebecor family ;
- Contribute to the success of a business that shares your values and supports nearly 400 organizations.
Human Resources Business Partner
Québecor
Toronto - 5.74kmHuman Resources Full-time
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Customer Service Representative Full-time Job
Customer Service Etobicoke West MallJob Details
As a Customer Experience (CEx) representative, you provide Customer Service Excellence to Moneris merchants and provide detailed technical POS troubleshooting and support, detailed financial support for customer's daily processing needs. You meet overall customer service targets set by the department, offering additional advice up to and including cross-sell products and services.
Location: You will based in our Toronto office in a Hybrid work model. (Currently 2 days in office and 3 days from home).
Address: 3300 Bloor St W, Etobicoke, ON M8X 2X2
Reporting Relationship: You will report to the Team Lead, Customer Service
- Paid training will start in May, 2024. You must be available to attend the full 10 weeks training. **
Your Moneris Career - What you'll do
- Provide contact centre support to merchant clients over the phone
- Promote our products and services to our merchants, and identifying cross-sell/up-sell opportunities and sending leads through appropriate channels
- Collect and document information from merchants, while using problem solving techniques to provide consistent first response to inbound telephone service requests and technical inquiries
- Achieve individual targets that contribute to goals including productivity targets, quality assurance targets, compliance targets, absenteeism targets, sign-on targets (addition of voice of the customer – customer surveys)
Your Moneris Career - What you bring
- 1+ years of customer service experience preferably in a contact centre environment
- Experience with computer functionality, software and hardware [routers/modems/etc.]
- Fluent in English and French or Cantonese/Mandarin (reading, writing, and verbal) is a strong asset
- Work on different shifts including evenings, weekends and holidays.
Your Moneris Career - What you get
- Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
- RRSP matching & defined contribution pension plan
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
- A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
Customer Service Representative
Moneris Canada
Etobicoke West Mall - 7.82kmCustomer Service Full-time
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