1922 Jobs Found
Customer Service Representative Full-time Job
Customer Service TorontoJob Details
Application Deadline:
09/29/2024
Address:
5140 Yonge Street, Unit 101
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO CANADA
Toronto - 5.74kmCustomer Service Full-time
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Administrative Assistant Full-time Job
Canadian Tire Corporation, Limited
Administrative Jobs TorontoJob Details
The Administrative Assistant will provide administrative, managerial and organization assistance to the Vice President, Legacy Modernization. The successful candidate will be a high-energy, experienced executive assistant with an extremely professional demeanour, business maturity and discretion. This role will satisfy the self-starter who takes pride in contributing through support for the C-suite and has enthusiasm for coordinating key financial events, recognizing that s/he is an extension of the office of the VP and will represent their presence accordingly.
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Proven track record in an administrative role
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High degree of professionalism, business maturity, common sense and good judgement
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Strong organization skills and attention to detail and accuracy
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Flexibility and able to thrive in a fast-paced environment
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Able to maintain confidentiality on highly sensitive matters
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Takes pride in contributing through support with a positive attitude
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Takes personal accountability
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Critical thinker
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Responsibilities
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Coordinate all administrative aspects, including dynamic calendar management, meeting setup (A/V equipment and catering, etc), guest pickups, expense reports, travel arrangements, improvement of filing systems, and ordering of supplies to ensure the team operates efficiently and effectively
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Schedule and organize the quarterly business review meetings and annual planning meetings
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Act as the key point of contact for several vendors providing reliable and timely resolution to inquiries
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Onboard new employees
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Plan and co-ordinate team events, PI Planning and Quarterly meetings including catering and PowerPoint Presentations
What you bring
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5+ years of experience supporting VP executives’ role within a fast paced and/or professional firm
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Advanced working knowledge of Adobe and Microsoft Office Suite. Knowledge of Concur is an asset.
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Superior written and verbal communication skills
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High level of independence and can be relied upon to follow work through to completion
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Proven ability to manage multiple tasks simultaneously, take initiative, exercise sound judgement, and anticipate needs
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Proven ability to establish valuable relationships within an organization
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Demonstrate a positive attitude, with the ability to cope well under pressure with little or no supervision
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Provide professional administrative support in a helpful, respectful and friendly manner
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Extremely professional with executive presence, tact, and political savvy
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Willing to occasionally monitor email off-hours
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Work onsite 3 days a week
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Provide back up support to the other IT Administrative Assistants
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-NV1
Administrative Assistant
Canadian Tire Corporation, Limited
Toronto - 5.74kmAdministrative Jobs Full-time
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Industrial Mechanic Full-time Job
Canadian Tire Corporation, Limited
Maintenance & Repair TorontoJob Details
Responsibilities
To achieve the Maintenance department and customer operations goals and ensure ongoing equipment (system) reliability through preventative maintenance, breakdown repairs, troubleshooting/analysis and equipment upgrades.
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Perform service and preventive and corrective maintenance on all DC equipment following department procedures and trade best practices, working in a safe and effective manner, and adhering to all safety policies.
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Respond to all equipment breakdowns in a timely manner.
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Maintain accurate repair parts and work records on computerized maintenance system (MAXIMO)
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Perform repairs with minimal supervision, taking responsibility and decision making to oversee that the job is complete within time demands.
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Provide information on equipment and system problems to maintenance supervisor and provide updates as required, seeing job to completion within time requirements.
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Provide accurate repair and troubleshooting information for all work in Maximo: time spent, parts used, failure comments, suggestions for corrective repairs or improvements, etc.
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Provide information on equipment and system problems.
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Demonstrate flexibility when tasks are re-assigned or altered.
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Follow maintenance quality and standard operating procedures as established.
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Train and mentor apprentices in mechanical & job-specific skills
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Other duties as assigned
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Shift:12-hour shift 7p-7a (Wed - Fri for 2 weeks and then Wed - Sat for the 3rd week)
Qualifications
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Licensed Industrial Mechanic Millwright (Ontario Certificate of Qualification #433A)
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Ability to work at heights up to 100 feet.
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Ability to stand for long periods with occasional laying, stooping, and crouching plus frequent heavy lifting (up to 50 lb)
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Fabrication experience and ability to weld in all positions.
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Demonstrated skills/experience with pneumatics, hydraulics.
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Demonstrated machinery/repair/overhaul & troubleshooting skills with material handling equipment (e.g., conveyors, sorters, AGVs, etc.)
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Demonstrated equipment troubleshooting skills.
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Machine shop experience, rigging experience and 5S experience.
Assets
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Certificate of Apprenticeship (Ontario or Canadian equivalent)
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Experience with automated conveyor systems, Beumer Sorter systems, Tire Gantry, and Rite Hite Dock door System
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Health & Safety experience (e.g., safety committee experience)
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Strong skills using MS Office (Excel, Word) or AutoCAD
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Ability to teach/mentor inexperienced trades or apprentices.
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Maximo CMMS experience
Bolton, ONAJ Billes Distribution Centre [AJBDC]
Industrial Mechanic
Canadian Tire Corporation, Limited
Toronto - 5.74kmMaintenance & Repair Full-time
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Maintenance Inventory Controller Full-time Job
Canadian Tire Corporation, Limited
Administrative Jobs TorontoJob Details
The Maintenance Inventory Controller is responsible to ensure the smooth and efficient operation of the Maintenance Stores Department, providing parts and materials for the maintenance, repair & overhaul of building and operational equipment while optimizing Stores levels to improve efficiency and reduce costs.
locationsBolton, ONAJ Billes Distribution Centre [AJBDC]
- Conform to all safe operating practices. Maintain a clean and safe workplace.
- Manage the MRO inventory through the CMMS inventory and purchasing modules.
- Procurement of needed inventory and replacement parts to meet min/max guidelines, project and planned work requirements in a cost and quality manner.
- Manage inventory supplier contracts to agreed vendor performance levels, (could include EDI, preferred vendor, blanket order).
- Conduct ongoing ABC analysis of MRO inventory and make recommendations for necessary change.
- Maintain CMMS inventory and purchasing data base for accuracy, ie: pricing, vendor files and location. Ensure integrity or CMMS data within your given level of security.
- Receive incoming shipments and process documentation for receivables, payables and maintain files for all such transactions.
- Restock shelves on a daily basis
- Assist in quotations for W.O., projects, retrofits.
- Create new part record and maintain parts identification system. Monitor and ensure an accurate parts transaction history on a daily basis.
- Ensure bar code labeling system is accurate and updated.
- Perform inventory audit (cycle counts) as required, to maintain accurate inventory levels.
- Maintain appropriate confidentiality for all business plans and activities
- Monitor remote parts cribs, ie: Mobile.
- Work constructively and effectively with all internal and external contacts, maintaining dignity and respect at all times.
- Creating Purchase Order in Maximo and COUPA
What you bring:
- Strong organizational skills and computer skills with working knowledge of Computerized Maintenance Management System (CMMS), Microsoft Word, Excel and Microsoft project
- Self motivated individual who works well with minimal supervision.
- Demonstrated knowledge of maintenance techniques on work order flow and work order backlog.
- Excellent communication skills and strong analytical and problem-solving skills.
- Post-secondary education or equivalent experience in production inventory management
- Minimum 3-5 years’ experience within production/ inventory. Experience in high paced distribution center preferred
- Able to rely on judgment and experience to plan and accomplish goals.
- Excellent time management skills. Detail orientated
- Ability to work Monday-Friday 7:00am-3:00pm
Maintenance Inventory Controller
Canadian Tire Corporation, Limited
Toronto - 5.74kmAdministrative Jobs Full-time
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Software Engineer Full-time Job
IT & Telecoms TorontoJob Details
GBME is searching for Software Engineers who are continuous learners and are eager to boost capabilities of capital markets products and analytics platforms.
The successful candidate will have a strong technical and engineering mindset. You will work closely with business teams and cross functional engineering leaders to develop and implement market leading solutions for the various projects within GBME.
About the Job
Do you thrive when faced with challenges? Like using fresh technologies to solve problems? Looking to work in various projects across the organization, collaborating with great teams and inspiring leaders? Then this is the right team for you! In this exciting role, you’ll apply your analytical skills to design and develop applications that deliver excellence, effectiveness, and value to our business partners and customers.
In partnership with peer engineers, business partners, and the various GBME teams, you will:
- Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed
- Partner with Architecture on the design and integration
- Deliver and enhance new and current solutions and applications
- Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
- Design, deliver and implement a database schema
- Design test sets and automate where possible, including functional and non functional testing, regression testing as well as performance testing
- Write deployment scripts and leverage tools such as the Accelerator pipeline to promote code.
- Support the solution in production
- Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
- Effectively communicate with technical and non-technical audiences
- Able to work with and refactor legacy code (as needed).
- Coach and train end users (as needed).
- Participate and run SCRUM Meetings (as needed).
You are passionate about developing applications that are reusable, efficient, and scalable, working in an innovated cross functional team environment.
Technical Qualifications
- Experience with 2 or more modern development languages (Python, Java, etc.)
- 4+ years’ experience developing, deploying, and maintaining large scale applications with complex integration.
- Recent experience with relational and non relational databases.
- 2 + years’ experience reading, writing, and running SQL scripts.
- Experience working in an Agile environment, with experience and understanding of Test-Driven Development methodology.
- Bachelor’s degree in computer science, Engineering or relevant experience.
Soft Skills
- Excellent communication and presentation skills.
- Work as a contributing member of a team.
- Values quality, while still managing expectations and deliverables.
- Open to ideas and gives and receives feedback well.
- Wants to understand financial market.
Preferred Qualifications
- Experience with some automated deployment.
- Understanding of networking protocols.
- Understanding of security principles.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Remote-friendly work environment will provide you with the flexibility to perform at your best.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Software Engineer
Scotiabank
Toronto - 5.74kmIT & Telecoms Full-time
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Java Developer Full-time Job
IT & Telecoms TorontoJob Details
Contributes to the overall success of the Retail Customer Platform Technology applications ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Is this role right for you? In this role you will:
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Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
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You will provide system analysis, object-oriented design / programming, technical documentation, and support for existing and new applications and systems.
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You will provide recommendations on best practices and enhancements that are in line with the bank’s technology road map.
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You will work with project team to refine technical requirements and provide technical design and guidance based on industry best practices.
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You will perform coding, unit testing, debugging, documenting, and implementing of applications and scripts.
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You will participate in estimation and planning of development efforts required for various projects and enhancements.
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You will maintain, support, and enhance existing applications.
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You will participate in regular code reviews for release activities.
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You will lead the implementation efforts for implementations of code to non-production and production environments.
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You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues.
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You will assist the product owners and business analysts in discovering the current system behavior and provide recommendations on improving the current system.
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Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
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Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
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Champion a high-performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
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Bachelor’s degree in Computer Science, Engineering, or related discipline is preferred.
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You have at least 3-5 years of technical working experience in systems analysis, design, development, unit testing, and debugging.
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Must have technical working experience with Core Java (Version 8 or higher)/Java
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Proficient in SQL & relational databases.
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Knowledge or experience in the use of GIT, Gradle, Jira, Confluence or a similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines.
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Technical working experience in an agile environment.
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Working experience with Spring Boot, Spring Security and Spring Data Repositories, Spring Batch. At least one. Spring framework works.
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Technical working knowledge of Web Services, SOAP/REST, STS Spring Tools, or Eclipse Integrated Development Environment (IDE).
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Knowledge of SSL and setup of secure handshake between applications. It could be implicit. Technical knowledge of Microsoft Azure Cloud/Google Cloud and Splunk
Nice to Have:
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Oracle Certified Java Developer certification.
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Technical Knowledge of event driven architecture (Kafka, Kafka connectors, Kafka brokers).
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2-3 years of working experience in the banking/financial services industry.
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Working knowledge of SoapUI.
What's in it for you?
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Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
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Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
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Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
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Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
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Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Java Developer
Scotiabank
Toronto - 5.74kmIT & Telecoms Full-time
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Senior Software Developer Full-time Job
IT & Telecoms TorontoJob Details
We are looking for a Senior Software Developer to join our micro services team in Scotia Digital to help us build the next generation micro Services for Scotiabank. This is an exciting opportunity to start with us on a challenging journey building and maintaining micro services for the Mobile app and the website.
As a Senior Software Developer of the team, you will participate in all aspects of the software delivery life cycle of the services. You will guide your teammates to deliver their projects when needed. You will not only get the opportunity to work on more complex work, but also get an opportunity to work on new research and development projects.
If you are an experienced software engineer with a strong developer-focused mindset, keen interest in microservices and security, and thrive in a fast-moving environment - this is the position for you!
Is this role right for you? In this role you will:
- Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
- Write well designed, testable, efficient code by using best software development practices.
- Gather and refine specifications and requirements based on technical needs.
- Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
- Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
- Providing contribution to design/review process
- Monitoring/reviewing design during development phase.
- Ensure the timely and accurate completion of projects through:
- Production/Input to an overall Project Plan, strategy, and implementation
- Procedural documents completed to support user (guidelines, job aids. etc.)
- Input provided to preparation and execution of testing.
- Conducting post implementation measurement review of projects.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Champions a high performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- University or College Degree in Computer Science
- 6+ year experience of developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
- Previous exposure to the banking industry/financial services is preferred
- MS Azure, Kubernetes, Java 8, Springboot framework, Junit frameworks, Maven, Gradle, noSQL database, Docker, Velocity, CI-CD Pipeline
- version control tools, like Git, SVN, Bitbucket
- well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
- Familiar with software security tools like BlackDuck, Fortify and SonarQube
- well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
- Strong knowledge of network communications, security protocols and trouble shooting
- Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
- Strong knowledge of programming languages: Java 8+, Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
- Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven
- You have competency to lead team members with differing opinions and levels of experience.
- You can map and execute short- and long-term plans for the team.
- You love what you do but you are seeking a more challenging environment.
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Senior Software Developer
Scotiabank
Toronto - 5.74kmIT & Telecoms Full-time
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Network Architect Full-time Job
IT & Telecoms TorontoJob Details
Our I&IT department is looking for a Network Architect to join the team. This role provides architectural and engineering leadership in Network Infrastructure by envisioning capabilities, creating business cases, architectural roadmaps and detailed designs aligned with Metrolinx Enterprise strategy in collaboration with Enterprise architecture and other stakeholders.
What will I be doing?
- Collaborates with Enterprise Architecture, Product Managers and other stakeholders to conduct needs assessments, identify future capabilities, and develop future state Network Infrastructure architecture with roadmaps.
- Develops and documents business case for identified needs, proposed roadmaps and future state Network infrastructure.
- Assists with translating Network Infrastructure roadmaps into a portfolio of programs, projects, enhancement and other initiatives to achieve the Network Infrastructure future state.
- Map business needs into related Network Infrastructure technology requirements.
- Collaborates with stakeholders to identify and roadmap business improvements.
- Collaborates with Enterprise architecture and other stakeholders to design Metrolinx Enterprise Network Infrastructure framework and reference architecture.
- Collaborates with Network Engineering Specialist and other stakeholders to create and maintain Network Infrastructure architecture and detailed designs (conceptual, logical, integration and physical).
- Defines Network Infrastructure standards and principles in collaboration with Enterprise Architecture and other stakeholders.
- Creates detailed integration architectures for integrating new systems architecture into existing Network Infrastructure architecture.
- Ensures automation is designed and built into the Network Infrastructure solutions.
- Collaborates with I&IT teams from networking, computing, storage and development to develop high value-engineered Network Infrastructure solutions.
- Supports project teams, operations and other stakeholders with expertise to develop, build, maintain and operate Network Infrastructure.
- Provides hands-on troubleshooting to support I&IT teams as required.
- Communicates and provides support to both internal and external clients to enhance and achieve organizational goals
- Liaises with internal departments regarding operational issues or improvements, and provides subject matter expertise to management team on as required
What Skills and Qualifications Do I Need?
- Completion of a degree or diploma in Computer Science, Information Technology, Engineering or a related discipline
- Demonstrated related experience contributing to the success of midsize-to-large initiatives with above average levels of complexity and business criticality.
- Cisco Certified Networking Professional (CCNP) or higher is required
- Cisco Certified Internetworking Expert (CCIE) is an asset
- Agile Certification (Agile Certified Professional, Certified Scrum Product Owner) is an asset
- Public Cloud Certification (Azure, AWS, Google Cloud) is an asset
- TOGAF Certification is an asset
- Experience with routing – EIGRP, OSPF, BGP, redistribution, summarization, etc.
- Experience with switching – VLAN, STP, port aggregation, etc.
- Experience with multicasting – IGMP, PIM, etc.
- Experience with QoS – policing, shaping, etc.
- Experience with Infrastructure services – NAC, IDS/IPS, PKI, firewall, proxy, DHCP, DNS, IPAM, etc.
- Experience with Cloud IaaS and PaaS (Azure, AWS, Google Cloud)
- Experience with virtualization such as Hyper-V, VMWare, OVM and KVM
- Experience with containerization such as Kubernetes and Docker
- Experience with load balancers such as local traffic manager and global traffic manager
- Experience with Cisco products – Catalyst, Nexus, ACI, Prime, ASA, UC, UCCE, WLC, WAP, etc.
- Experience with wireless networks such as controllers and access points
- Experience with VPN – site-to-site, remote access, etc.
- Experience with mobile networks – LTE, 5G, etc.
- Experience with WAN (MPLS, SD-WAN) and LAN
- Experience with network automation – NFV, SDN, etc.
- Experience with telecommunications systems – VoIP, Video Conferencing, Public Announcement, etc.
- Experience with Cloud networking such as overlay networking and Azure Express Route, vNET
- Practical knowledge of architectural framework such as TOGAF
- Knowledge and proficiency with multiple Agile Lifecycle Management tools (i.e. JIRA, Confluence, etc.).
- Experience collaborating with and leading teams working in Lean-Agile delivery methods.
- Experience leading teams designing, architecting, delivering and supporting network infrastructure in complex and critical environments.
- Experience with security and compliance (zero-trust, PCI-DSS, operational technology, edge, etc.)
- Experience designing, architecting, delivering and supporting network infrastructure with high availability and disaster recovery capabilities that meet business continuity requirements.
- Comfortable working with remote team members.
- Well versed in IT and business strategy with specific experience to develop plans and drive solutions towards stated business strategy and goals.
- Experience envisioning innovations aligned to business goals and success advocating the execution.
- Experience working with teams in alternative IT sourcing (e.g. contract staff, outsourced project delivery, the broker model, cloud services, IT outsourcing and business process outsourcing).
- Familiar with current and emerging networking technologies
- Leadership, problem-solving, interpersonal, and oral/written/presentation skills
- Experience with ITIL process – problem management, incident management, change management, etc.
- Ability to measure and communicate performance management to key stakeholders
Network Architect
METROLINX
Toronto - 5.74kmIT & Telecoms Full-time
104,898 - 145,605
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Sr IT Security Specialist Full-time Job
IT & Telecoms TorontoJob Details
Specific Accountabilities:
- Support the Manager, CIP Compliance Sustainment in effectively designing and developing strategies consistent with Hydro One positions related to standards and compliance requirements.
- Support the Critical Infrastructure Protection (CIP) Senior Manager and/or Delegate in the successful sustainment of compliance to NERC CIP standards.
- Oversee compliance sustainment and continuous improvement efforts associated with Hydro One’s NERC CIP compliance program. Review NERC CIP related security incidents for systemic problems and opportunities for process improvements.
- Support the Governance Delegates (GDs), Execution Delegates (EDs) and Process Owners (POs) accountable for the CIP standards/processes within the Hydro One Internal Compliance Program (ICP).
- Advise the GDs on areas to focus when new changes are introduced to the NERC CIP standards. Coordinate with GDs/POs to help facilitate institutionalizing CIP compliance into Hydro One work processes.
- Advise GD and ED in creation of non-compliance reports and remediation planning.
- Provide oversight and ensure that an overall CIP process metrics dashboard is established with input from all stakeholders and is maintained in accordance with the reporting cycles.
- Advise GDs/EDs in creation of non-compliance reports and remediation planning.
- Ensure that the CIP Process Architecture is maintained and kept current.
- Assist CIP GDs/POs with updating high impact or high complexity processes based on specific improvement or remediation efforts.
- Assist CIP GDs/POs in identifying and rolling out complex key changes in support of specific improvement or remediation efforts.
- Provide governance support to Process Owners in respect to escalating issues and concerns as well as formalizing support requests to create formalized projects and continuous improvement initiatives.
- Perform preliminary reviews of Physical Security Plans, Cyber Security Policies and Technical Feasibility Exceptions related to CIP Standards and other related policies on an annual basis and report out to Manager.
- Provide advice and deliver training and other communications to internal stakeholders, corporate and operations staff to assist in their understanding of security compliance processes. This may include websites, toolkits, seminars and other employee engagement tools.
- Collaborate with Reliability Standards Readiness and Strategy to provide direction to CIP GDs/POs. Support Reliability Compliance Assurance’s evidence audit operations and actioning of audit results
- Enforce compliance with IT Security Policies and Standards across the enterprise using the compliance tracking framework.
- Coordinate compliance enforcement activities with outsource service providers.
- Develop and present management compliance reports to various stakeholders.
- Engage and manage third parties to perform compliance exercises as necessary.
- Participate in development and maintenance of IT Security Policies and Standards.
- Manage compliance remediation activities.
- Manage and motivate staff and contractors in projects.
Selection Criteria:
- The candidate is expected to have demonstrated capability in the following areas:
- University degree or related studies, or equivalent experience.
- 10+ years experience in IT Security.
- 5+ years relevant experience in a senior Information Security or IT Security role.
- Demonstrated understanding of relevant standards and regulatory requirements (NERC CIP, Bill C-198, PCI, PIPEDA, etc.).
- Relevant experience in IT security governance with the capacity to enforce standards and liaise with stakeholders.
- Strong organizational and communication skills.
- Ability to lead and work in a multi-team environment and drive completion of deliverables.
- Ability to assess enterprise risk with proper recommendation on mitigation.
- Proven ability to meet deadlines and manage priorities.
- Good communications skills with the ability to work/liaise effectively with business, IT stakeholders, and vendor representatives.
- Relevant experience in utility sector is preferred.
- Ability to apply discretion when dealing with confidential information.
Deadline: Monday, September 23rd, 2024
Sr IT Security Specialist
Hydro One Networks Inc
Toronto - 5.74kmIT & Telecoms Full-time
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Coordinator, Maintenance Operations Control Full-time Job
Maintenance & Repair TorontoJob Details
Reporting to the Manager, Maintenance Control, this position supports MOC and Cabin MOC for all administrative requirements. This position provides data entry support for TRAX data entry (Defects), enabling positive control and on time performance. This position also supports third party and internal technicians on TRAX functionality and Air Canada processes, as well as third party line maintenance contractors with their required data entry.
Responsibilities:
- Provide central point for Line Maintenance on a 24 hour around- basis for TRAX data entry (Defects) support.
- Liaise with other Third-party technicians, internal departments, along with internal personnel as required to support TRAX update.
- Maintaining up to date Training profile and TRAX & Aircraft Defect Handling processes.
- Operational support for TRAX data entry (Defects), enabling positive control and on time performance.
- Liaise with internal Air Canada departments (receiving inspection, AOG, Stores, etc.) to enable positive control and on time performance.
- Provide administrative functions in Maintenance Operations Control to enable technical dispatch.
- This position will provide assistance by supporting the Manager, MOC in the non-technical, administrative and transactional activities associated with MOC and Cabin MOC.
- Provide routine Defect update performance reporting, as well as ad hoc reports required to support the business.
- Liaise with MOC Management to proactively respond to MOC staffing administrative requirements.
- Act as point of with employees for schedules/ change notifications
- Responsible for the completion and accuracy of MOC employee time exceptions and to liaise with eservices to communicate employee status and schedules.
- Provide accurate and updated schedule changes information to MOC Management.
- Support the Managers with employee schedule development and identification of anticipated staffing issues and canvassing for overtime.
- Administrative support for AOG booking related to hotel booking, AOG bookings and reconciling invoices.
- Working with software tools this position will track and report out on MOC employee training status as well as departmental and branch training compliance
Qualifications
- College diploma, professional degree or equivalent work experience.
- Proven knowledge of TRAX, for example but not limited to: Part transactions, Defect deferral, and GMM TRAX requirements is a definite asset.
- Knowledge of TRAX & Aircraft Defect Handling is a definite asset.
- Proficiency with PC (Word, Excel, MS Outlook) is a definite asset.
- Ability to shift focus given changing priorities and time constraints.
- Willingness to work shifts and at times extended hours.
- Demonstrate strong interpersonal skills and ability for teamwork.
- Detailed oriented.
- Excellent English communication skills both (oral & written).
- Ability to work with minimum supervision.
Conditions of Employment:
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Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Posting End Date: Sep 20, 2024
Coordinator, Maintenance Operations Control
Air Canada
Toronto - 5.74kmMaintenance & Repair Full-time
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ACCOUNTING ASSISTANT 3 Full-time Job
Financial Services TorontoJob Details
- Posting Period: 11-Sep-2024 to 25-Sep-2024
Major Responsibilities:
- Researches and analyzes financial information.
- Prepares financial reports and other financial information.
- Reviews, analyzes, and reconciles accounts, including commitments, parked documents, and vendor accounts.
- Processes vendor invoices for payment processing prior to submission to accounts payable and ensures compliance with divisional signing authority limits and corporate policies and procedures and relevant bylaws.
- Liaises with corporate finance and divisional staff to resolve outstanding accounting issues.
- Provides assistance and advice on accounting and financial related matters to the divisions.
- Researches and analyzes accounting/financial documents to verify validity of transactions processed in SAP Reviews, analyzes General Ledger expenditure accounts, processes reclassification adjustments.
- Processes purchasing documents such as Purchase Requisitions, Divisional Purchase Orders, Purchase Orders, Contract Release Orders against Blanket Contracts ensuring compliance with divisional and corporate policies, procedures and all relevant by laws.
- Administers and maintains the Petty Cash Fund including the preparation of the Petty Cash summary form for the replenishment of the float ensuring compliance with divisional and corporate policies, procedures and all relevant by laws.
- Liaises with internal and external parties to address all financial related matters.
- Able to work out of more than one location on a continuous basis.
- Assists in preparing working papers and processes period end and year end entries.
- Assists on projects and assignments and other duties as assigned.
- Responsible for records management activities.
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Present enrolment towards completion of a professional accounting designation and/or an equivalent combination of education and experience in accounting.
- Considerable experience in municipal accounting or relevant private sector experience in accounting.
- Considerable experience in the analysis, investigation and processes relating to accounts receivable and/or accounts payable.
- Considerable experience in analyzing financial data and preparing financial reports using Microsoft Office Word and Excel.
- Experience using a financial information system, such as SAP or an equivalent accounting system.
You must also have:
- Working knowledge of the City's accounting procedures, Generally Accepted Accounting Principles (GAAP), Corporate Financial Control, Purchasing by-laws, and federal and provincial legislation relevant to the position.
- Thorough understanding of account structures and integration between various modules within SAP financial system or an equivalent accounting system.
- Knowledge of financial and internal controls.
- Strong interpersonal skills (excellent verbal and written skills) with the ability to establish and maintain effective working relationships with all levels of staff, and the public.
- Ability to handle multiple projects, prioritize and work in a fast-paced team environment.
- Ability to work independently and cooperatively as a member of a team.
- Ability to work under time constraints and meet tight deadlines.
- Ability to plan, organize and manage work with minimal supervision and complete number of tasks simultaneously for multiple management staff.
ACCOUNTING ASSISTANT 3
City Of Toronto
Toronto - 5.74kmFinancial Services Full-time
35.17 - 38.53
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ADMINISTRATIVE ASSISTANT 2 Full-time Job
Administrative Jobs TorontoJob Details
As the Administrative Assistant 2, you will be supporting a team of project management professionals, working in a high volume, time sensitive work environment. Core functions include proactively and effectively managing and coordinating calendars, prioritizing and tracking requests for follow-up, drafting correspondence, reports, and presentations and communicating in a professional manner. You will be required to assimilate high volumes of information, determine appropriate action, and represent the team by providing excellent customer service to various stakeholders.
Specifically, this role:
- Manages and schedules daily meetings, events and business-related activities; Organizes the daily schedule around urgent requests from staff across the unit and Division.
- Prepares and processes various confidential documents/statistical summaries/reports requiring the assessment and analysis of data, in support of business process reviews, program and service delivery changes, Auditor General Report Management, fraud action mitigation, etc.
- Drafts correspondence, composes letters and memoranda and routes or answers correspondence, including documents of a confidential nature.
- Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Prepares presentation material utilizing detailed layout and formatting.
- Exercises caution and discretion with labour relations, personnel and other confidential information.
- Effectively handles inquiries, complaints and requests from all levels of staff, other government agencies, media, elected officials or members of the public and resolves customer service issues.
- Coordinates meetings, special events, schedules, workshops, grievances, labour- management meetings, food services, printing of conference materials, registration, etc.
- Prepares agendas, takes/transcribes minutes and follows-up taking action when necessary.
- Screens, checks work and financial signing documents for accuracy and conformity with policies and processes, and corrects/resolves outstanding/incorrect items prior to submitting for senior management approval.
- Coordinates responses for the Business Management unit on Divisional and Corporate level programs, ensuring the tracking and following up of requests and that deadlines are met.
- Monitors all key reports required for Committees and Council and ensures deadlines are met. Reviews council and standing committee agendas and reports flagging items that will impact on operations.
- Prepares and organizes Council materials, including confidential and employment/labour relation matters, background, briefing notes. Formats Committee reports prior to signature.
- Coordinates, provides recommendations and maintains an efficient and effective record/retrieval system for the organizational unit.
- Assists with budget administration for the unit. Processes payments, maintains accurate accounting records and petty cash.
- Orders, maintains and acts as the Divisional lead related to the inventory of office supplies and equipment.
- Provides back up/support to other administrative staff within the Division as required
Key Qualifications:
- Considerable Experience providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures, some of which must relate specifically to the actual duties of the position.
- Considerable Experience in the use of a variety of software packages including advanced knowledge of Microsoft Office Suite (such as Word, PowerPoint, Excel and Outlook), to prepare correspondence, presentations, create statistical reports and charts related to organizing, analyzing and reporting data.
- Experience conducting research, gathering information, drafting, editing and the formatting of complex reports, correspondence, charts, tables and statements for senior management, Council and Committees, or equivalent.
- Experience taking minutes at meetings and handling required follow up activities.
- Experience working with sensitive materials/information for senior management and ability to exercise independent judgment and discretion in dealing with highly confidential operational matters and with management staff.
- Experience in developing and implementing administrative work procedures and systems.
- Experience in planning and organizing appointments, meetings, interviews, conferences and special events.
- Strong analytical and problem solving skills with the ability to manage interruptions, demonstrate initiative and assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
- Highly developed customer service and interpersonal skills with the ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, members of the public and external partners and agencies.
- Excellent organizational and time management skills, including attention to details, ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
- Demonstrated knowledge of, and the ability to handle municipal operations, Council proceedings, and current political issues.
- Must be resourceful, flexible, adaptable, and possess a high degree of common sense and initiative.
- Must be flexible to work long hours in peak periods and be able to work flexible hours.
ADMINISTRATIVE ASSISTANT 2
City Of Toronto
Toronto - 5.74kmAdministrative Jobs Full-time
62,635 - 77,715
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