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Overview

Overview

Application Close: 31/12/2024

*NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
•  Must complete City training and obtain Ontario unrestricted CZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa bus. 
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required.
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• High school diploma or equivalent.
• Minimum 3 years of facility operations and maintenance work experience.
• Knowledge of processes and practices relating to facility operations and maintenance.
• Ability to maintain, troubleshoot and repair non-technical facility components.
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair.
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards.
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner.
• Strong client-service orientation along with a high sense of urgency.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Basic knowledge and understanding of Building Automation Systems (BAS).
• Ability to read understand and interpret technical drawings and information.
• Computer literacy.
• Demonstrated maintenance and repair skills.
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise.
• Must be willing to wear personal protective equipment.
• Must meet enhanced security clearance requirements.
• Valid drivers’ license.

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

Job Details: 
UPS is currently looking for Part-time Warehouse Local Sorters at our Ottawa location.

• Job Classifications: Part-time Warehouse
• Job Type: Permanent/Hourly
• Job Location: 2281 Stevenage Drive, Ottawa
• Workdays: Monday - Fridays* (non-negotiable)
• Scheduled Shift: Starting (as early as) 4:00pm – (as late as) 9:30pm (approximately – Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need. 
• This is an evening position
• The successful candidate must be able to work a minimum of 25 hours per week in case unexpected volume increase/shipping delays occur
• Category: Warehouse Operations

*Local Sorters will be required to work five days a week with slight changes in shift hours. Shift hours may vary due to the changes in package volume.
*Local Sorters are responsible for the loading, unloading, sorting, and scanning of packages in the center. 

Required Skills:

• Ability to follow set procedures
• Ability to lift up to 70-lbs (32-kg) unassisted
• Able to work with automated conveyor belts and manual rollers
• Comfortable working inside container trailers, delivery trucks or similar equipment
• Good organizational and multi-tasking skills
• Comfortable working in a fast-paced, physically demanding and temperature changing warehouse environment
• Must be able to work with and recognize postal codes, routing charts and maps

No experience necessary.

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

Benefits: 

• Full training provided
• Weekly pay (every Friday)
• Wage $20.00 per hour (Base 17.30 / hour + hourly bonus 2.70 / hour)
• Guaranteed wage progression up to 27.01 per hour
• Extended health and dental benefits
• Group insurance and pension benefits
• Opportunities for advancement 
• Tuition reimbursement, up to $2000 per semester (Conditions apply)

The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position is also responsible for coordinating the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

• Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
• Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
• Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
• Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
• Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
• Other duties as assigned

Knowledge & Skills

• High school completion plus a specialized technical or business course
• More than one year up to three years of job-related experience 
• Superior client management/customer service skills
• Effective Interpersonal skills, with an emphasis on communication (verbal/written)
• Knowledge of project delivery and tendering processes
• General knowledge of commercial building systems and/or construction
• Strong organisational, coordination and documentation skills with the ability to multi-task
• Ability to work independently
• Ability to interpret contracts, as required
• Proficiency with CAD will be considered an asset
• Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
• Proficient with MS Office and email software

Licenses and/or Professional Accreditation

• Valid driver’s license (as required)

The Lease Administrator is responsible for abstracting key information from lease agreements, entering and maintaining the integrity of lease data within the lease management database as well as collecting and paying monthly rental payments on behalf of landlords and tenants.

KEY DUTIES & RESPONSIBILITIES

Lease Abstraction

• Reviews lease agreements and abstracts key information including but not limited to lease provisions, clauses, options and critical dates, property information (i.e. square footage), business, legal and financial agreements and obligations, terms and conditions.
• Enters and maintains lease agreement information within lease management database.  Responsible for data integrity of lease information. 

Rent Payment Processing

• Reviews and validates landlord invoices to ensure compliance with the lease.
• Processes monthly rent payments to the landlord and ad hoc payments on behalf of the client. 
• Prepares monthly rent roll/rent change report, makes adjustments to rent information and issue retroactive payments to reflect changes in rent including but not limited to operating costs, base rent, realty taxes etc.
• Prepares and provides reports to managers and/or clients.

Additional Rent Review

• Conducts review of landlord annual escalations (operating costs budget increases (i.e. grounds maintenance cost, realty taxes ie “additional rent”) proposed by the landlord.  Ensure the charges are in accordance with the lease agreement. Compares forecast against historical information to review reasonableness of budget increase. Verifies reasons for proposed budget increases and requests for supporting documentations from the landlord where required.
• Conducts review of landlord year end statements for t actual operating costs and realty taxes (perform desk top audit). Requests supporting documentation from the landlord on variances and charges not in compliance with the lease.
• Provides complete package for manager’s review.

Lease Management

• Provides non-legal lease interpretation on lease clauses to client, FM & Project Team, Internal and External Transaction Team.
• Reviews and recommends estoppels certificates for approval.
• Tracks and reviews tenant insurance certificates.
• Interacts with FM & Project Team on operational matters.
• Landlord/Tenant relationship management.
• Critical Date management (ensure all tenant critical dates are tracked and managed).
• Generates reports as required such as KP1, Critical dates, options to terminate. 
• Provides due diligence on landlord/tenant change of ownership.
• Percentage rent and CPI management.
• Prepares lease budgets and forecasts on a monthly/yearly basis.
• Reconciles tenant/landlord accounts to ensure accurate billings/payments per the lease agreement.

Additional Lease Management 

• Provides support to multiple client lease management portfolios.
• Works with Lease Administration Director to improve and enhances existing processes and reporting.
• Works with internal Transactions Management, Facilities Management and finance groups to provide all necessary lease information as required.
   

KNOWLEDGE & SKILLS

• Community college diploma preferably in accounting, business administration or law clerk studies
• 3 to 5 years of commercial lease abstraction or property administration work experience.
• Knowledge and experience with commercial real estate lease agreements.
• Prior experience with lease management systems.
• Ability to interpret and abstract lease information.
• Ability to process volumes of data requiring strong attention to detail and accuracy.
• Proficient with MS Excel (PIVOT tables, vlookups, shortcuts etc.) and ability to learn new management information systems quickly.

Licenses and/or Professional Accreditation

• Real Property Administrator Designation, an asset.
• Facility Management Administrator Designation, an asset.
• Bilingual is an asset.

The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios. From abstracting critical lease terms, to accurate payment of rents, to critical reconciliation of landlord billings, to regular review and reporting to providing critical analysis of lease profiles, our services provide tenants maximum leverage and flexibility in leased relationships. 

KEY DUTIES & RESPONSIBILITIES

Subject Matter Expert

• Ensures the integrity of the lease administration database (RealLease) through ensuring all property and Landlord information is up to date and accurate
• Supports the Property Manager in operational issues
• Advises the Technical Authority (TA) on payments due
• Monitors and investigates annual budget increases from landlords then requesting the appropriate backup to substantiate the increase
• Ensures that realty tax payments are fair & equitable
• Reviews landlord records
• Performs Certification and Compliance monitoring as per the Lease Agreement
• Recommends rents to Government
• Generates recommendations on expenditure concerns as well as on procedures and systems related to BGIS
• Liaises with the Property Manager on a regular basis

Reporting and Analytics

• Reports on Monthly Accounts Payable (AP) deliverables
• Prepares year-end reconciliations, year-end CPI adjustments, ensure recoveries are accurate and complete
• Creates reports and performs analysis to make recommendations to stakeholders at all different levels

Administration, Coordination and Validation

• Performs overall coordination & support in the areas of lease administration process improvement
• Administers expenses associated with leased space
• Identifies & validates rental payments
• Coordinates monthly rent roll adjustments with the TA
• Coordinates & monitors Lease Administration Key Performance Indicators (KPIs) (DIAI, CFAI)
• Other duties as required

Knowledge & Skills 

• University degree or professional certification
• 3 to 5 years of job-related experience
• Good financial understanding and proficiency with MS Excel, Word and Outlook.
• Strong interpersonal, communication and presentation skills.
• Ability to work independently as well as on a team.
• Strong analytical and problem solving skills.
• Attention to detail
• Demonstrated ability to work under pressure.
• Strong customer focus
• Ability to read and understand commercial real estate lease agreements
• Ability to process volumes of data requiring strong attention to detail and accuracy
• French/English Bilingualism is an asset

Licenses and/or Professional Accreditation

• Real Property Administrator designation would be considered an asset

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Planning and Infrastructure
Application Close: 22/11/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing   
• Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.