988 Jobs Found
Administrative Assistant Full-time Job
Administrative Jobs LavalJob Details
The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.
Duties & Responsibilities: (What you will do)
- Maintain office systems including but not limited to network administration, telephone and voice mail programs.
- Lead management of facilities operations as well as delivery and change management of facilities related changes
- Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual.
- Liaises with Facilities to support leasehold improvements, lease renewals and planned moves.
- Independently manages monthly and quarterly compliance reporting tasks, including follow-up with advisors on outstanding Cases, for the region.
- Identifies compliance deficiencies, and communicates to Advisor and Admin to rectify.
- Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
- Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
- Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
- Participate in various regional meetings and special projects, as applicable.
- Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
- Assist with expense reporting including managing/tracking budgets, validating cost centers, etc.
- Other administrative tasks as required. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Education & Experience: (What you need)
- Community college diploma in Business Administration or equivalent.
- Three+ years’ experience in an administrative or clerical position, preferably with a financial services company.
- Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.
Competency Requirements: (What you bring)
- Stewardship of the client experience.
- Strong organizational skills.
- Excellent communication skills.
- Initiative and resourcefulness.
- Ability to work effectively and collaboratively within a team.
- Attention to detail.
- Well-organized with high energy, effective communication skills
- Enjoys a fast pace environment and is highly professional.
- Team player with a desire to consistently create a positive work environment.
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in [English] [in addition to French] because : they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele]
Administrative Assistant
Scotiabank
Laval - 26.56kmAdministrative Jobs Full-time
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Automotive repairer Full-time Job
Maintenance & Repair LavalJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Shifts: Day, Shift, Overtime, Early Morning, Morning
Transportation information: The candidates should have a valid driver’s license
Physical Requirements:
- The candidates should be able to work in a fast-paced environment with attention to detail.
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidate should be accurate, client focus, dependable, flexible, and be able to work as a team player
Responsibilities:
- The candidates should be able to adjust, repair or replace parts and components of commercial transport truck systems
- The candidates should be able to adjust, repair or replace parts and components of automotive systems
- The candidates should be able to adjust, repair or replace parts and components of truck-trailer systems
- The candidates should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit
- The candidates should be able to repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications, test and adjust units to specifications
- The candidates should be able to perform scheduled maintenance service
- The candidates should be able to complete reports to record problems and work performed, review work orders and discuss work with supervisor
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
info@optikauto.com
Automotive repairer
Optik Auto
Laval - 26.56kmMaintenance & Repair Full-time
24.90
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Sales agent Full-time Job
Sales & Retail LavalJob Details
Why come work at Videotron?
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A basic salary + a commission plan in your image with several performance levels which will allow you to achieve a salary varying between $23 and $28 per hour AND more depending on your determination;
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Flexible full-time or part-time schedules to reconcile the different aspects of your life;
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Develop your skills quickly thanks to our comprehensive and paid training;
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Benefit from discounts on Videotron services of up to 80% as well as from our partners in the food, entertainment, fitness sectors, etc.;
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Take advantage of comprehensive group insurance according to your needs and a group retirement plan;
Reporting to the retail team manager, your mandate will be to :
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Demonstrate your sales and persuasion skills in order to achieve and even exceed your objectives;
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Give high priority to the satisfaction of your customers, take an active interest in their needs and seek to offer a personalized solution to give them a positive experience, even in after-sales service;
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Work from a list of potential customers and make proactive calls in order to actively contribute to achieving individual and collective sales objectives;
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Offer exclusive products and personalized services, entirely dedicated to businesses;
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Collaborate on a daily basis in the smooth running of your store's operations by actively involving yourself in the various tasks;
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Seek opportunities to acquire new knowledge and skills and to have experiences that lead you to develop professionally.
Qualifications
- Be dynamic and have a sense of customer service
- Want to surpass yourself and learn new sales techniques
- Enjoy working in a team and having healthy competition
- Bilingualism (French/English)
- Be independent
- Offers flexibility in terms of availability
Further information
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Promote your health thanks to the wellness program which promotes physical, psychological, financial and social health;
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Benefit from the employee assistance program at all times for you and your family;
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Develop your full potential and imagine everything you can become within the Quebecor family through our various career opportunities;
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Take the opportunity to collaborate in the success of a company that shares your values by supporting, among other things, nearly 400 organizations!
If your profile is selected for the position, we will contact you to have the opportunity to get to know you!
Sales agent
Videotron
Laval - 26.56kmSales & Retail Full-time
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Assistant Store Manager Full-time Job
Management LavalJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As an Assistant Store Manager, you can expect to:
- Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
- Encourage and coach your team to create best-in-class customer experiences and meet business goals
- Receive ongoing training and development to ensure you have all the necessary skills to support the team
- Support your store operations with a creative spirit that can adapt to an ever-changing environment
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
What’s in it for you:
- Competitive compensation, with a lucrative management bonus program
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and support benefits- 100% coverage
- Employee and Family Assistance Program benefit
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Advance your career growth and development opportunities
- Overtime pay eligibility
What we’re looking for:
- You have a passion for influencing and inspiring teams
- An ability to deliver on business plans to meet regional, and store targets
- Leadership qualities which foster collaboration within the team
- A progressive thinker with a desire to think outside the box
- Ability to work a flexible schedule (ability to work 40 hours/week)
- You are excited and inspired by technology
- You meet the minimum age of majority (varies by province)
- English is an asset
After you apply
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 3035 Le Carrefour, Unit A024 (5265), Laval, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Assistant Store Manager
Rogers
Laval - 26.56kmManagement Full-time
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Sales Associate Full-time Job
Sales & Retail LavalJob Details
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
- English is an asset
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
Sales Associate
Rogers
Laval - 26.56kmSales & Retail Full-time
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Building Maintenance Technician III, Roving Full-time Job
Maintenance & Repair Saint-Basile-le-GrandJob Details
The Building Maintenance Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.
KEY DUTIES & RESPONSIBILITIES
Troubleshooting
- Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.
Maintenance
- Performs work in accordance with established processes and practices.
- Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
- Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
- Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
- Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
- Operates facility mechanical and other systems.
- Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
- Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
Client Relations
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.
Administration
- Participates in and assists with facility-related projects.
- Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
- Maintains all assigned tools and arranges for repair and replacement where required.
- Submits all expenditures on a timely basis.
- Other duties as assigned.
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
- High school diploma plus trades training and/or certification or licensing.
- Minimum 3 years experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
- Sound knowledge of processes and practices relating to facility operations and maintenance.
- Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
- Possesses a strong environmental, health, and safety mindset.
- Strong client-service orientation along with a high sense of urgency.
- Knowledge and understanding of Building Automation Systems (BAS).
- Knowledge and understanding of HVAC Systems.
- Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
- Mentoring skills required to support lower-level technician’s development.
- Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
- Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
- Must be capable of obtaining appropriate security clearance.
- Hold a valid driver's license.
Licenses and/or Professional Accreditation (one of the following bullet points - asset)
- Building Operator Certification or equivalent through an accredited institution required.
- Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).
Building Maintenance Technician III, Roving
BGIS
Saint-Basile-le-Grand - 26.83kmMaintenance & Repair Full-time
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Customer Experience Associate - Chabanel West Branch (15H/Week) Full-time Job
Customer Service MontréalJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele
Customer Experience Associate - Chabanel West Branch (15H/Week)
Scotiabank
Montréal - 27.8kmCustomer Service Full-time
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Scotia McLeod, Administrative Associate, Montreal Full-time Job
Administrative Jobs MontréalJob Details
ScotiaMcLeod, a pillar of Scotia Wealth Management®, has earned its reputation for integrity through excellent service and sound investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protect and grow their clients' assets.
By joining ScotiaMcLeod, you will embrace the unique Thinking with Meaning™ approach, which combines the client's perspective with our own to deliver the desired results. You will work with a team of wealth management specialists with a client-centric approach, considering all aspects of their personal, family, and professional lives. By leveraging comprehensive wealth planning and the strength of a team of specialists to help you deliver on this unique value proposition, you will help clients gain a complete view of their situation from all angles.
Primarily, the administrative associate assists the advisor with the day-to-day operations and administration of the business. They may assist more than one advisor, for several types of businesses.
Is this position right for you? In this role, you will :
1. Ensure a high level of customer service:
- Assist the advisor in the regular review of client portfolios to define client needs for the services of the expert team
- Review the portfolio to ensure it matches the current or updated risk profile and aligns with the applicable investment program
- Gather research materials and product information from internal and external sources
- Place client orders in accordance with client or advisor instructions
- Maintain awareness of trading rules and activities as they relate to client accounts
2. Ensure efficient administration for the client:
- Follow up with clients regarding missing documents that are required in accordance with regulatory requirements applicable to the sector
- Maintain client records and information in appropriate systems
- Review current transactions and all entries in the system to ensure their timeliness and accuracy
- Respond promptly to customer inquiries
- Resolve client issues and complete client transactions quickly and accurately; escalate issues to the advisor when appropriate
- Provide instructions regarding withdrawals, deposits, exchanges and transfers in accordance with the client's or advisor's instructions
- Ensure all customer interactions are accurately recorded
- Understanding Document Requirements for All Account Types
3. Provide assistance to the advisor regarding marketing:
- Identify opportunities to raise additional assets or increase revenue from existing clients (e.g., referrals, asset consolidation, insurance, and others)
- Write, distribute and maintain marketing materials
- Organize client events, including dinner and training sessions, seminars, and client appreciation events
- Maintain and coordinate electronic marketing activities
- Manage the approval process for all marketing-related communications and all mass communications
4. Support the growth of the advisor's business:
- Review and reduce all restricted accounts
- Manage the bank recommendation process
- Help with the production of ideas
- Review daily commission reports and follow up on unpaid commissions
- Identify and track growth bonus payments made
- Prepare, analyze and present to the advisor, in particular, reports and recommendations, financial plans and concepts, insurance, annual summaries of operations
- Formulate recommendations aimed at improving business processes and increasing the value of the client portfolio and regarding the use of our team of experts
5. Contribute to the efficient functioning of the branch team:
- Build effective working relationships among team members as well as with representatives from various business sectors and functions
- Provide high quality customer service
- Foster a culture of open and honest communication
- Actively participate in all contact activities and team meetings
- Encourage the production of new ideas and new ways of doing things
- Actively share knowledge and experience to develop the skills of all team members
- Develop and implement a relevant employee development plan
Do you have the skills that will make you successful in this role? - We would love to work with you if you have:
- Excellent written and oral communication skills
- Excellent organizational skills
- Initiative and autonomy
- Ability to meet deadlines
- Knowledge of compliance regulations applicable to the industry and the company
- Willingness to receive instructions from the advisor(s) regarding client transactions
- Canadian Securities Course (CSC)
- Course on the Manual on Standards of Conduct (MSC)
- Training program for investment representatives
- Post-secondary education
Working conditions
• Work is done in a standard office.
“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”
Scotia McLeod, Administrative Associate, Montreal
Scotiabank
Montréal - 27.8kmAdministrative Jobs Full-time
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Administrative Associate, Wood Gundy-Bilingual Full-time Job
Administrative Jobs MontréalJob Details
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through specialized relationship management, reliable investment advice and exceptional client service. As a Administrative Associate, you will work closely with a team of CIBC Wood Gundy Investment Advisors to help them manage their portfolios and build new business relationships. You will communicate directly with high net worth clients to provide support, identify opportunities and proactively enhance the client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you’ll succeed
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Administrative Support - Maintain compliance standards when dealing with clients or handling client files. Perform administrative duties and participate in administrative processes related to Investment Advisor and team support. Assist in the development of investment plans and written proposals for current and prospective clients. Assist with processes to redirect assets to appropriate financial products based on client risk tolerance and demographic profile as determined by the Investment Advisor.
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Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team to build trust and deepen client relationships. Identify activities, processes, and opportunities to improve the client experience. Follow through on requests by answering questions and providing an exceptional experience.
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Critical Thinking - Verify documents in accordance with established signature delegation procedures to confirm that documents received from clients are complete and properly signed. Review complex legal agreements related to cash management products to enable the implementation of new products and changes to existing products. Close gaps in signing authority documents, escalate unresolved issues, enforce policies, or engage appropriate internal partners to facilitate resolution.
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Organizational Skills - Support your Advisor by responding quickly to client requests and maintaining compliance standards on all files. Drive team success by improving team productivity, proactively uncovering business opportunities, and assisting in the allocation of assets to the right financial products.
Who you are
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You put clients first. You communicate to find the right solutions. You exceed expectations because it's the right thing to do.
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You are a certified professional (an asset) You are an Investment Representative (IR) and your license is in good standing and therefore you completed the Canadian Securities Course (CSC) and the Standards of Conduct Manual (CPH). It is an asset to have your Options and Derivatives (DFOL) license.
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You put your heart into your work. You care about people and respect different points of view. You listen to others and learn from their experience.
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You understand that every detail counts. You notice things that others don't. Your critical thinking skills help inform your decision-making.
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You make sense of data. You enjoy studying complex problems and interpreting information. You are confident in your ability to communicate detailed information in a powerful way.
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Experience in the financial services and brokerage industry and a working knowledge of various listing instruments are required.
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Values matter to you. You are your own person at work and embody our values of trust, teamwork, and accountability.
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You’re fluent in French and English to serve our clients in the community.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
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We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
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CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
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We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-1 Place Ville Marie
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities, Transaction Banking, Work Collaboratively
Administrative Associate, Wood Gundy-Bilingual
CIBC
Montréal - 27.8kmAdministrative Jobs Full-time
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Client Service Representative - Montreal Full-time Job
Customer Service MontréalJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
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Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
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You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
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You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
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You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Montreal-Complexe Guy-Favreau
Employment Type
Regular
Weekly Hours
37.5
Skills
Banking, Client Issue Resolution, Client Relationship Building, Client Service, Customer Engagement, Customer Experience (CX), Digital Literacy, Financial Products, Interpersonal Communication, Standards Compliance, Teamwork, Transaction Services
Client Service Representative - Montreal
CIBC
Montréal - 27.8kmCustomer Service Full-time
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Sales Representative - RénoAssistance Full-time Job
Sales & Retail MontréalJob Details
RénoAssistance is currently looking for a Sales Representative.
Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?
What will your days look like?
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Understand the motivations and the needs of the clients in order to assist them accordingly
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Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;
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Select the best contractors for the project using our “MatchParfait” tool;
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Strategically follow up with clients and contractors while also coordinating appointments;
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Use CRM tools to plan and track the sales cycle of clients;
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Analyze bids to advise clients impartially on the best offer;
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Regularly develop your client base and ensure customer loyalty;
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Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.
What do you need to be a Sales Advisor with us?
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Excellent verbal and written communication skills;
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3 years of experience in a sales-related role;
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Advanced oral English or full bilingualism to serve a wider client base;
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Ability to quickly understand and analyze the needs of clients;
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Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;
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Strong organizational skills, good time management, and attention to detail;
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Ability to work independently and as part of a team;
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Results-oriented and motivated to exceed targets;
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Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;
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Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.
Benefits that really make a difference:
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A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;
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A bonus system to acknowledge and reward your work;
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A generous vacation policy;
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5 paid personal days off as of your first day;
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Access to an employee and family assistance program (EFAP);
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Telemedicine service;
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An annual allowance of $200 for sports and cultural activities;
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A paid day off for moving and for volunteering;
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Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;
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An annual base salary plus a performance-based commission plan.
And we don’t stop there, because we really care about you:
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A hybrid and flexible telework model;
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An onboarding process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and personal fulfillment;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBRA
#LI-Hybrid
Sales Representative - RénoAssistance
EspaceProprio
Montréal - 27.8kmSales & Retail Full-time
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Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
45 700 $/$45,700 - 61 000 $/$61,000 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business.
Job Details
What You’ll Do
As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.
As a valued member of our Contact Centre Team, you will:
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Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
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Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.
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Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.
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Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent
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Bilingual (French & English)
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Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations.
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
Language Requirement
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
Bilingual Contact Centre Representative, Canadian Banking, Easyline
TD
Montréal - 27.8kmCustomer Service Full-time
Learn More