All jobs within 400 km around Rivière-du-Loup

Overview

Job Summary This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. This position performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. This position researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. This position makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions. 

Responsibilities: 

Responds to and resolves customer inquiries, complaints, and issues.

Coordinates opportunities and strategies with other team members.

Maintains knowledge of UPS products and services to develop appropriate sales solutions.

Reviews customer shipping practices to ensure contractual compliance.

Determines customer discounts and writes new contracts.

Educates customers on UPS’s service channels to expedite problem resolution.

Provides compelling value proposals to potential and existing customers.

Qualifications: 

Experience using Microsoft Office products or equivalent software Bachelor's Degree or International equivalent - Preferred UPS and/or business-to-business or business-to-consumer sales experience - Preferred

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

• Acts as the first point-of-contact for environmental and health inquiries and incidents.
• Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
• Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
• Researches environmental, health and safety matters; provides findings and recommendations.
• Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
• Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
• Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
• Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

• Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health and safety data
• Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
• Experience with database development, programing and maintenance considered an asset
• Other duties as assigned

KNOWLEDGE & SKILLS

• Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
• Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
• 1 to 3 years of environmental, health and safety work experience
• Understanding of environmental, health and safety regulatory requirements
• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem-solving skills
• Ability to exercise good judgment
• Able to work independently but provide strong support to the team as and when requested
• Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package
• Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Securitas is currently looking for several security guards in Thurso. A security guard is responsible for the surveillance and protection of property and people. 

RESPONSABILITES

• Conduct regular rounds to prevent incidents and respond to emergency situations
• Control access to facilities by verifying identities and allowing or denying entry
• Report any suspicious activity and prepare detailed reports on events that occurred during the service
• Intervene when first aid is needed
• Demonstrate vigilance, responsiveness, and communication skills to ensure site security 
• Collaborate with law enforcement and response teams when needed

SECURITAS  is currently recruiting a security officer for a data center under construction, you have good interpersonal skills and a sense of customer service, this role is for you.  New to security? Take this chance to gain experience in a stimulating environment. Apply now and launch your career with SECURITAS!

Security agent position to fill the following shift:

• Night shift for a total of 24 hours
• Saturday and Sunday (11 pm – 11 am)
• The candidate must be bilingual (French and English)
• The exact salary is $23.50/H including bonuses

Job Requirements:

• Valid security agent license (BSP)
• Valid first aid certificate (CPR)
• ASP construction 
• Customer service skills
• Proactive, punctual and professional
• Ideally live in Quebec City and its surroundings

Main tasks to be accomplished:

• Do patrol (rounds)
• Do surveillance
• Report incidents and complete event reports 
• Intervene when first aid is needed
• Be alert to any hazards in the building and report them
• Satisfying customer demands

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

What you’ll do 

• Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

• Maintain and stock product displays and shelves that meet company standards

• Ensure accurate product scanning and identify inventory needs and assist with ordering

• Setup company-directed promotions and programs

• Keep department areas neat and ensure health and safety standards 

Who you are 

• A team player with an attention for detail

• Driven and able to work independently in a fast-paced environment 

• Resourceful and courteous when resolving customer questions

• Motivated to learn new things 

Experience you bring

Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring 

• Flexibility to work a variety hours which may include days, evenings, and weekends

• Able to move up to 50lbs and in constant mobility for an entire shift

320 Barkoff Street, Cap-de-la-Madeleine, QC

What You’ll Be Doing:

• Ensures a high level of customer service at the checkouts; Accurately records customer transactions in electronic cash register, mainline and self checkouts (SCOs).
• Replenish merchandise around the checkout area.
• Ensuring health and safety policies and guidelines are followed.

• Ensuring the checkout work area is kept clean and organized;

• Ensuring Loss prevention best practices are followed;

• Ensuring compliance of all policies when selling Tobacco and Lottery.

What You’ll Bring:

• Effective communication and interpersonal skills;
• Attention to detail.
• Strong customer service skills.

• Ability to work independently and as part of a team;

When You’ll Work:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs.).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

Keyholder Premium (If Applicable) :

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities:

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed.

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery.

Ensuring emergency protocols are followed.

Job Requisition:

JR124510

We encourage and implement all the tools necessary for the development of each person's skills in order to constantly improve the quality of our products and the development of our future offering: classic, premium, seasonal, fine brewer, barrel-aged and wild beers.

Job Description:

• Act as a quality guarantor by demonstrating proactivity and technical support for operational departments in achieving their quality performance indicators as well as quality standards and specifications for raw materials, products in progress and finished products during normal operations, new projects and various changes;
• Establish priorities for the quality team's activities, taking into account internal priorities and those of other departments;
• Place orders for materials to maintain inventory for the laboratory service;
• Conduct daily and weekly departmental meetings;
• Monitor daily, weekly and monthly performance indicators, investigate deviations through root cause analysis and establish, monitor and communicate corrective action plans;
• Establish trend profiles and contribute to monitoring tools enabling effective response plans;
• Lead the implementation, maintenance, audit and improvement of the use of various tools of the VPO management system and the Autonomous Teams program within his team to achieve a level of operational excellence;
• Ensure compliance with established sampling plans;
• Ensure compliance with established health and safety, environmental, quality and food safety standards by his team;
• Lead health and safety routines and initiatives;
• Manage the integration and development of the department's human resources through training, feedback, development and recovery plans and individual evaluations;
• Ensure team cohesion and commitment and foster an inclusive and collaborative work environment;
• Play an active role in ensuring adequate training of operators of the various controls linked to the quality system (CCP, GMP, and various monitoring);
• Actively collaborate with other departments to implement the required quality documents;
• Perform appropriate follow-up activities on non-conformities in partnership with quality assurance, supervisors and other members of the quality department;
• Maintain routine for reporting analysis data, validations, and requested KPIs.
• Manage the cleanliness of the premises and the 5S of the work areas of the quality department.

Requirements:

• Bachelor's degree in Food Science and Technology, Chemistry, Biochemistry or other equivalent training and experience
• Have a very strong interest in beer and beer processes
• Professional proficiency in French and English, written and spoken;
• Minimum of 2 to 3 years of relevant experience
• Intermediate-advanced proficiency level of the Office suite;
• Strong experience in data analysis
• Applied knowledge in microbiology
• Knowledge of equipment cleaning systems in the brewing industry
• Basic knowledge of the BRC standard 
• Knowledge of HACCP principles
• Knowledge of LIMS system
• Good judgment, critical thinking, organizational skills and rigor
• Ability to work with minimal supervision and as part of a team
• Desire to innovate and aptitude for continuous improvement of required tasks and functions
• Ability to set priorities and work to achieve predetermined objectives (knowledge of management tools an asset)

Competitive Advantages :

• Stimulating work environment with opportunities for advancement
• Competitive remuneration
• Social activities throughout the year.
• 13 paid public holidays
• Up to 10 paid sick days
• Cases of 24 products/2 weeks

The Administrative Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help

• Administrative duties including fielding telephone calls; providing assistance to outside agents and other terminals when necessary.
• Complete inbound reports
• Coordinate deliveries and pick up with SQC agent  / Process dock scan / process web pick up / Follow up with agent / Reply to agent requests.
• Complete osd including return shipment to agent / follow-up with shipper / request RA / give instructions to agent.
• Customer service (POD requests, delivery ETA requests, LMT reports, etc).
• Update system with appointment information. Manifest and arrange appointments from agents.
• Input pick up BOL’s and update POD’s.
• Agent Freight: Tracking and updating system information on shipments for agent delivery.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Follow up on appointments from agent.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Monitor email at all times. 
• Dispatch tasks (occasionally perform dispatch tasks to help and  dispatcher replacement when needed  (vacation , sickness)
• Dock equipment maintenance (fork lift , pallet jacks , dock door, snow removal device ) / Contacting contractors for maintenance and repairs).
• Tasks related to handheld support ( inventory control / Train new drivers on how to use the handheld )
• COS / truck mate support for the terminal.
• Other related duties as may be required. 
• Order supplies for the terminals when necessary.

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.  Business Management experience.
• Communication skills – advanced.
• Computer skills – accuracy, MS products, AS400, web based programs.
• Attention to detail.
• Demonstrated customer relationship skills.
• Strong conflict resolution skills.
• Able to work deadlines in high transactional environment.
• Ability to champion business needs in a collaborative manner to colleagues.
• Results focused.
• Leadership and team building orientation; negotiation and conflict resolution skills.
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting.
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
• Ability to work independently and to collaborate with others to meet customer expectations.
• English and French.
• Subject to a clear criminal background check prior to employment.
• Able to work with little supervision.
• Travel not normally required.
• Office environment with computer work and handling of documentation.
• Extended period sitting in a work station working on a computer and on a phone.
• Walking and standing through the office to monitor, engage and support staff. 
• Normally Monday to Friday, evening time hours but may be required outside of these hours.  
• Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times in applicable areas.

This position is located in the logistics department where you will support the processing of invoices, billing accruals and support in the management of our suppliers' business plans as well as various accounting tasks relating to Quebec's logistics activities.

Salary : $24.06 per hour

Responsibilities

• Perform entry, validation and verification of supplier contracts
• Perform supplier accounts reconciliation
• Validation of invoices and redirection of these when they belong to another department
• Support the logistics team in the management & payments of various suppliers
• Request for payment exception
• Opening tickets for bill reversal
• Analysis and reconciliation of supplier accounts
• Point of contact for our various suppliers for details on upcoming payments
• Opening tickets when interface problem (Coupa & SAP)
• PO Creation: Coupa & SAP Platform
• Receipt of invoices on our platforms (GR) and management of open POs
• Preparation & data entries for month-end activities
• Filing of documents and invoices
• Support for various tasks related to other positions in the team
• Replacement of vacations for other clerks

Education/Qualifications/Experience

• Have a DEC in administration or any other combination of equivalent training and experience.
• Minimum of 2 years of experience in accounting or any experience in accounts payable management
• Great ability to work under pressure and in a team.
• Good analytical skills and willingness to direct actions towards achieving defined objectives.
• Excellent organizational skills and rigor in the execution of work.
• Autonomy, initiative, dynamism and good judgment.
• Very good skills in working with Excel software.
• A good knowledge of the SAP system would be an asset
• Good communication skills, both oral and written, in French and English