1401 Jobs Found
Customer Service Specialist Full-time Job
Customer Service MontréalJob Details
At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:
What We Are Looking For:
Join our team of enthusiastic and positive individuals as a Customer Service Specialist at Rogers. We are looking for someone who has a genuine passion for listening and enjoys helping people. In this dynamic role, you will ask the right questions, find solutions, and recommend our products and services to help us retain our valuable customers. We are seeking a self-motivated individual who can meet performance-based objectives and succeed through excellent customer service.
What You Will Gain:
We firmly believe in investing in our winning teams and helping each person reach their full potential. As a team member, you will have access to a wealth of resources, growth opportunities, discounts, and benefits, including:
- A competitive salary and performance-based salary review.
- A flexible and competitive health and dental insurance plan, retirement plans, RRSP and TFSA programs, and a stock purchase plan with a company match (up to 50% after three years).
- A 50% discount on all Rogers services, Blue Jays tickets, a 25% discount on Today's Shopping Choice items, and a 20% discount on all wireless accessories.
- Paid volunteer leave.
- Company matching contributions to charitable organizations you support.
Growth and Development Opportunities:
- Expand your skills and participate in mentorship and leadership development programs.
- My Path: a self-directed professional development program.
- Rogers Priority: priority application for internal positions of interest.
Wellness Programs:
- Employee and Family Assistance Program (EFAP) by Homewood.
- Cognitive Behavioral Therapy and virtual therapy.
- Discounted gym memberships.
Our Commitment to the Environment and Diversity:
- Work for a company dedicated to environmental protection.
- A strong commitment to diversity and inclusion with employee support groups that support equity-seeking groups, including racialized people, the 2SLGBTQIA+ community, Indigenous people, people with disabilities, and women. We all have something unique to offer, and we understand that our strength lies in what makes us different.
What You Will Do:
- Connect with our Comwave customers to determine the products and services that best meet their needs.
- Retain our loyal customers and build fruitful and lasting relationships with them.
- Leverage internal tools and resources to provide value-based solutions to customer questions and concerns.
- Provide feedback and recommendations on offers, programs, and processes for customers and colleagues.
- Quickly achieve key business objectives, including customer experience and revenue retention and growth.
- Receive coaching and feedback from your management team and apply it regularly to support your development and performance.
- Be part of a highly engaged team of Customer Service Specialists who support Canadians from coast to coast.
What You Will Bring:
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to multitask in a dynamic environment while navigating multiple computer systems.
- Knowledge of the market and consumer trends, including the latest wireless and residential products and services offered by Rogers and our competitors.
- Proven experience in managing issues from start to finish to resolve them efficiently and productively.
- Ability to build connections, listen actively and effectively, and communicate clearly and concisely to provide a world-class customer experience with a friendly tone.
- Demonstrated track record of achieving positive business results and building collaborative relationships.
- Experience in sales and customer service in a dynamic environment.
- Independence and autonomy, with a mindset of initiative and innovation.
- Open-mindedness and enthusiasm for learning new skills.
- Ability to manage a wide range of complex issues with compassion and empathy.
- French language proficiency is required for the role.
- English is an asset.
Join our team and benefit from ongoing training and development sessions to acquire the skills necessary to provide excellent service and find the best solutions and products for our customers.
As part of the recruitment process, candidates will need to consent to a criminal background check and a credit check, and successfully pass these checks.
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification.
Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 315112
Customer Service Specialist
Rogers Communications Inc
Montréal - 43.79kmCustomer Service Full-time
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Customer Service Representative Full-time Job
Customer Service BlainvilleJob Details
Application Deadline:
09/17/2024
Address:
280 de la Seigneurie Ouest
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Customer Service Representative
BMO CANADA
Blainville - 15.37kmCustomer Service Full-time
33,850 - 44,000
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Administration Assistant Full-time Job
Administrative Jobs LavalJob Details
Application Deadline:
09/07/2024
Address:
3225 St-Martin Ouest Blvd
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Assists the advisory team in preparing for client meetings, including scheduling appointments.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
- Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
- Familiarity with technology applications and software used in the financial planning and investment industry.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Please note the base salary for this specific position in Laval is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.
You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
Salary:
$32 700,00 - $48 600,00
Administration Assistant
BMO CANADA
Laval - 33.55kmAdministrative Jobs Full-time
32,700 - 48,600
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Maintenance Helper Part-time Job
Maintenance & Repair OttawaJob Details
Application Close: 05/12/2024
JOB SUMMARY
The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.
You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends.
EDUCATION AND EXPERIENCE
Completion of Grade 10
Up to one month of related experience
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- General facility cleanliness and safe work practices
- Cleaning chemicals and disinfectants and safe application/procedures
- Effective cleaning techniques
- WHMIS
- Customer Service principles
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to communicate effectively with the general public and staff
- Able to work effectively in a team environment
- Good interpersonal and customer service skills
- Polite and punctual
- Possess the physical capability to perform the ongoing duties of the position
- Prepared to work flexible hours including evenings and weekends
- Presentable to the public
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Maintenance Helper
City Of Ottawa
Ottawa - 138.5kmMaintenance & Repair Part-time
22.84 - 26.73
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Senior Business Analyst, HR-Finance Reporting Full-time Job
Human Resources OttawaJob Details
Position purpose:
Reporting to the Senior Manager, IT Infrastructure and Systems, provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements from a Workday reporting perspective. Work closely with various business units and stakeholders to fulfill their requirements by configuring, maintaining and developing Workday reports. Effective reporting plays a crucial role in decision-making and overall business success and contributes significantly to the university's growth and performance.
In this role, your responsibilities will include:
- Business Analysis: Lead the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary. Write business cases and communicate these between IT teams, managers and others involved in the process.
- Business Requirements: Identify, design, and refine business process changes and transactions. Develop a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.
- Testing: Design and execute business and end-user test scenarios and integration tests. Ensure that the system meets the requirements in terms of functionality, performance, reliability, and security. Track, monitor and demonstrate completion of a requirement.
- Documentation: Prepare technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation. Document application functionality as well as the individual transactions tested, keeping track of the different levels of errors; package service requests, problem logs, and systems enhancements into evolution releases for the business area.
- Technical Support and Services: Provide expertise to clients regarding the use of systems. Process various special requests from clients, including the upload or extraction of data and the management of specialized systems.
What you will bring:
- University Degree in Computer Science, Management Information Systems (MIS) or a related field or an equivalent combination of education and experience
- Minimum 3 years of experience supporting business units and their IT needs
- Knowledge of University’s business standards and processes
- Knowledge of computing principles with understanding of business processes and cycles
- Knowledge of Workday and Workday reporting for Human Resources would be considered an asset
- Knowledge of project management methods and practices
- Knowledge of University’s established IT strategies, policies and procedures and how to apply these to client requirements
- Analytical skills to convert business requirements into technical specifications
- Ability to communicate technical concepts in a non-technical manner
- Ability to proactively keep abreast of new emerging technologies
- Bilingualism - French and English (written and spoken)
Closing Date:
September 16, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Senior Business Analyst, HR-Finance Reporting
University Of Ottawa
Ottawa - 138.5kmHuman Resources Full-time
90,424 - 112,432
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Health, Safety and Environment Coordinator (administrative assistant) Full-time Job
Administrative Jobs MontréalJob Details
The selected candidate must be able to obtain a reliability status issued by the federal government.
MAIN TASKS AND RESPONSIBILITIES
- - Update various databases;
- - Archive various files on the network;
- - Prepare prints and assemble thematic binders;
- - Make shipments via messengers;
- - Carry out all other related tasks for the department.
KNOWLEDGE AND SKILLS
- Training in office automation, secretarial or administrative skills or equivalent experience;
- Mastery of Microsoft Office office software (Word, Excel, PowerPoint);
- Oral and written communication skills, ability to work in a team, discretion, and professionalism;
- Ability to manage several tasks at once, prioritize, and meet deadlines;
- French, spoken and written.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Health, Safety and Environment Coordinator (administrative assistant)
BGIS
Montréal - 43.79kmAdministrative Jobs Full-time
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Registered Practical Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 31/10/2024
The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the operation requirements of the position, valued assets include:
- lived experience and identity as a member of Indigenous, Black and/or People of Colour communities and/or as a Person with Disabilities, or member of other equity groups
- experience working with diverse communities or groups historically facing the greatest systemic and structural barriers
- knowledge of social welfare systems, community demographics and the related social economic realities of diverse groups
- demonstrated understanding of the value of diversity and inclusion in the workplace
- ability to apply an equity and inclusion lens to customer service and to internal decision-making processes
- the ability to communicate in a language other than French or English
JOB SUMMARY
Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility.
In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 2 year community college Registered Practical Nurse diploma
Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations
- Infection control guidelines
- Medication administration standards
- Nursing documentation standards
- Principles of verbal and non-verbal communication
- Transfer and positioning techniques for persons requiring long term care
- General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
- Must possess the training, experience and knowledge to organize the work and its performance
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Function as an effective team member
- Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely
- Administer medications and perform nursing care procedures safely
- Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour
- Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care
- Organize and prioritize workload
- Maintain confidentiality and its application to resident records
- Manage time effectively
- Strong organization skills
- Excellent interpersonal & communication skills
- Tact, initiative, good judgement
- Reliable, adaptable, patient, discrete, flexible
- Competence in medication administration
- Demonstrates respect for resident choice, privacy and confidentiality
- Adaptable to change
- Meets the physical demands of the job
WHAT YOU NEED TO KNOW
- Language Requirement: Various Language Requirements
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Practical Nurse, LTC
City Of Ottawa
Ottawa - 138.5kmMedical & Healthcare Full-time
33.88 - 39.65
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Transborder Coordinator Full-time Job
Administrative Jobs LachuteJob Details
The Transborder Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives.
How You’ll Help
Prepare and proofread bills, reports, forms, manifest and correspondences to ensure the accuracy of text and format
Work with customs brokers to get timely customs entries on PAPS shipments for seamless transit of freight
Organizes with the dock to ensure accurate loading for the outbound lanes for the US gateways
Creates Manifests for Outbound Loads ensuring all information are completed
Cuts Line haul Order Number for the outbound load to be sent to dispatch
Checks and updates Dangerous Goods program to ensure accurate DG placards are input into the system and driver will have these placards in the trailers that needs to go with the outbound drivers for transport to Canada wide destination terminals
Sort incoming electronic mail and distribute within departments and organization
Training new personnel on AS400 system
Your Skills & Experience:
Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. Business Management experience.
Communication skills – advanced.
Computer skills – accuracy, MS products, AS400, Truck Mate and web based programs.
Attention to detail.
Demonstrated customer relationship skills.
Strong conflict resolution skills.
Able to work deadlines in high transactional environment.
Ability to champion business needs in a collaborative manner to colleagues.
Results focused.
Leadership and team building orientation; negotiation and conflict resolution skills.
Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting.
Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
Ability to work independently and to collaborate with others to meet customer expectations.
English and French required.
Transborder Coordinator
Day & Ross Inc.
Lachute - 29.42kmAdministrative Jobs Full-time
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Lead Coordinator, Academic Administration Full-time Job
Administrative Jobs OttawaJob Details
Closing Date:
September 09, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Position Purpose:
Reporting to the Supervisor of Academic Administration, the incumbent coordinates frontline service and business processes by directly supervising academic office staff and serving as their main point of contact. Finds solutions to special requests and capitalizes on opportunities to review, develop, and implement processes based on industry best practices. Displays a positive, professional attitude to foster harmony and team spirit.
In this role, your responsibilities will include:
- Supervision: Supervises work performed by officers, sets priorities, provides advice with a view to meeting individual goals, develops individual and group training plans, motivates staff, and provides guidance and feedback. Shares knowledge about management tools to bolster employee engagement within the section in order to maximize productivity and minimize staff turnover.
- Needs evaluation and recommendations: Anticipates, analyzes and interprets student needs, determines policies and procedures to put in place, diagnoses and formulates recommendations to solve student problems and ensures that these recommendations are implemented. Solves complex problems and follows up as required.
- Project management: Plans and manages assigned projects. To this end, determines project scope and phases, monitors progress when relevant, makes adjustments throughout the process and ensures effective communication between stakeholders. Manages and monitors delivery of projects assigned to own team.
- Recruitment activities: Promotes the University of Ottawa and its programs and services at trade shows and recruitment events. Helps assign necessary recruitment resources in partnership with the supervisor, academic services.
What you will bring:
- In-depth knowledge of high school, college, undergraduate and graduate academic programs, with at least five years’ experience in an academic setting
- Knowledge of administration usually acquired through postsecondary studies and several years’ experience in a similar role
- Experience in leading a team in a constantly changing environment
- Experience in providing customer service
- Experience in interpreting, communicating and implementing processes, policies, and procedures
- Experience in using Microsoft Office, Windows, the internet, student information systems, Talisma, and email
- Ability to deal with conflicting priorities and to meet strict deadlines in a fast-paced work environment
- Ability to concentrate in an open, dynamic environment in which several interruptions can occur at any time
- Ability to manage multiple files with attention to detail
- Ability and willingness to take decisions that could affect students, employees or department members
- Demonstrated ability to show tact, diplomacy, discretion and good judgment
- Knowledge of the University’s administrative structures and processes (an asset)
- Experience in gathering and analyzing data and in writing administrative and statistical reports
- Experience in implementing strategies and activity plans for students
- Excellent communication skills to understand the needs of students and employees
- Strong organizational skills
- Strong analytical skills, excellent judgment and close attention to detail
- Bilingualism – French and English (spoken and written)
Lead Coordinator, Academic Administration
University Of Ottawa
Ottawa - 138.5kmAdministrative Jobs Full-time
69,478 - 87,764
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Payroll Specialist Part-time Job
IT & Telecoms LavalJob Details
Objective
The main role of the Payroll Specialist is to support the RMX GMA concrete team in administrative tasks by bringing rigor and organization to the activities of the various departments. Manage the hourly payroll and benefits of unionized employees; ensure daily liaison to transmit employee issues. Perform routine accounting tasks and participate in security initiatives in the market.
Main responsibilities
Security :
- Serves as a role model for safety, environmental stewardship, leadership, teamwork and continuous improvement to ensure consistency of the company's vision and critical success factors.
Payroll-HR:
- Responsible for the bi-weekly payroll closing process for hourly employees.
- Handles the hiring of temporary and permanent unionized employees.
- Ensures the processing of terminations/terminations of contracts of temporary unionized employees.
- Maintains personnel records (active workforce reports (absenteeism, overtime).
- Submits requests in SAP for changes, hiring, layoff and termination, for hourly employees.
- Works jointly with the union executive for the application and interpretation of the collective agreement.
- Prepares and monitors CNESST and health insurance files.
Administration:
- Creates purchase requisitions, tracks POs and processes invoices/bills of lading in conjunction with HR.
- Prepares manual invoices: union release, etc.
- Acts as a replacement for the administrative assistants in accounts payable and training.
Relations with other positions:
- Works closely with plant service representatives including the plant manager, department heads and supervisors
- Collaborates with various departments, such as HR, finance, procurement, etc.
Dimensions:
- Payroll: bi-monthly production for 100 employees
- Annual production capacity of the plant: 550,000m3
- Subordinates: 0 employees
- Total number of employees: 125
Qualification profile
Education and work experience
- Professional studies diploma (DEP) in administration and at least five years of professional experience in a similar work environment OR college diploma in administrative techniques and three years of professional experience
- Experience in payroll service required and payroll experience for unionized employees would be a major asset.
Knowledge and skills
- Proficiency in MS Word, Excel, PowerPoint software
- Knowledge of SAP integrated management software systems would be an asset
- Sense of organization.
- Very good interpersonal skills.
- Expertise in prioritizing and handling multiple requests.
- Ability to work effectively in a team and with minimal supervision.
- Ability to take initiative.
- Bilingualism (French and English) both orally and in writing.
Job-specific skills:
- Results orientation
- Interpersonal flexibility
- Organizational flexibility
- Problem Solving
- Timely decision making
- Customer orientation
- Integrity and trust
- Listen
- Establish priorities
Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.
Payroll Specialist
Lafarge Canada Inc
Laval - 33.55kmIT & Telecoms Part-time
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INSIDE SALES REPRESENTATIVE-3 Full-time Job
Sales & Retail QuébecJob Details
Job Summary
This position is an entry-level sales position responsible for retaining and growing UPS’s Small Package business. This position performs primary responsibilities including sales calls to address customer needs, selling additional products and services, and following up on leads. This position builds relationships with key decision makers and serves as a customer advocate. This position researches the competitive environment and uses product knowledge to generate solutions that meet customer’s needs and business objectives. This position performs pre-call duties including use of automated sales tools to perform research into customers’ businesses and account information to develop appropriate selling and pricing strategies. This position makes outbound cold calls to meet monthly sales targets. This position creates contacts (e.g., cold calls, etc.), monitors contractual compliance, and answers customer questions.
Responsibilities:
Responds to and resolves customer inquiries, complaints, and issues. Coordinates opportunities and strategies with other team members.
Maintains knowledge of UPS products and services to develop appropriate sales solutions. Reviews customer shipping practices to ensure contractual compliance.
Determines customer discounts and writes new contracts. Educates customers on UPS’s service channels to expedite problem resolution.
Provides compelling value proposals to potential and existing customers.
Qualifications:
Experience using Microsoft Office products or equivalent software
Bachelor's Degree or International equivalent - Preferred UPS and/or business-to-business or business-to-consumer sales experience - Preferred
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
INSIDE SALES REPRESENTATIVE-3
UPS
Québec - 242.94kmSales & Retail Full-time
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General farm worker harvesting Full-time Job
General Category CobourgJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Location: Cobourg, ON
Transportation information: Valid driver’s licence
Work setting: Staff accommodation available
Physical Requirements:
- The candidates should be able to work in dusty environments, hot conditions, or cold/refrigerated environments, and thrive in a fast-paced environment
- The candidates should be physically fit to handle demanding tasks, capable of performing repetitive tasks efficiently, and comfortable standing for extended periods during work shifts
- The candidates should possess hand-eye coordination skills and the ability to distinguish between colors accurately, demonstrating attention to detail in their work, and be able to bend, crouch, kneel, and walk for extended periods as required by job duties
Other Requirements:
- The candidates should be organized, managing tasks and resources efficiently, and be team players, actively collaborating and supporting colleagues to achieve common goals.
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- he candidates should be able to clean crop areas and perform greenhouse cleaning, ensuring a hygienic environment for plant growth and development and maintaining cleanliness and optimal conditions
- The candidates should be able to hand harvest vegetables carefully, ensuring the quality and integrity of the produce, and participate in seed cutting activities, ensuring accurate and efficient seed preparation for planting
- The candidates should be able to plant, cultivate, and irrigate crops, following established procedures and techniques for successful growth, and implement soil fertility programs, applying appropriate nutrients and treatments to optimize crop growth
- The candidates should be able to cull vegetables, removing damaged or low-quality produce to maintain product standards, and clean work areas thoroughly, promoting hygiene and safety in the workplace
- The candidates should be able to fertilize and spray crops as necessary, following guidelines and safety protocols, and examine produce for quality, sorting and preparing it for market according to established standards
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
By mail
7290 Telephone rd.
Cobourg, ON
K9A 4J7
General farm worker harvesting
Dynasty Produce Inc
Cobourg - 385.6kmGeneral Category Full-time
20
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