1155 Jobs Found
Personal Banker Full-time Job
Banking BrossardJob Details
Application Deadline:
05/30/2024
Address:
1005 boul du Quartier
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Compensation and Benefits:
$37,500.00 - $69,500.00
Personal Banker
BMO CANADA
Brossard - 16.56kmBanking Full-time
37,500 - 69,500
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OPH - Knowledge Exchange Specialist Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 31/05/2024
JOB SUMMARY
The mandate of the Quality, Epidemiology, Strategy and Technology (QUEST) Service Area is to play an integral role in supporting and informing all public health programming requirements to ensure the application of effective and evidence-informed public health practices, and that Ottawa Public Health (OPH) programs and services are reflective of local population health needs, and implemented through key partnerships and communication/knowledge exchange modalities. Programs and service areas include: Population Health Assessment, Health Equity, Operational and Strategic Planning, Evaluation and Evidence-Informed Decision Making (EIDM), Research, Epidemiology and Surveillance, Quality Improvement, Knowledge Exchange and Digital Health Strategy and Information Technology Support.
The Knowledge Exchange Specialist is responsible for the initiation, development, implementation, socialization, monitoring and evaluation of the effective use of Evidence and EIDM processes at OPH. As a Knowledge Exchange Specialist for Evidence, you will be responsible for the initiation, coordination, and support for a renewed Evidence Committee within OPH. In addition, the Knowledge Exchange Specialist will be responsible for implementing strategic and operational activities for the Research Support Team who facilitate, oversee, monitor, and report on OPH research activities.
Leveraging leadership skills, The Knowledge Exchange Specialist will advance tools and best practices that facilitate evidence generation, EIDM, standard approach to evaluation and applicable knowledge exchange within OPH and between OPH and partners. A key role will be to work collaboratively to build organizational capacity and fulfill the strategic commitment of applying the best available evidence to positively impact our community and improve our work.
EDUCATION AND EXPERIENCE
Completion of Master’s degree in health sciences or a related field.
Minimum of 3 years of related experience working in the field of knowledge exchange in public health and/or with health care partners.
KNOWLEDGE
- Knowledge exchange methods and best practices
- Evaluation and research methodologies
- Project management methodologies and new practices
- Local health systems and key partners
- Critical appraisal methodologies
- Experience using Word, Excel, PowerPoint, Access and other software packages
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Excellent written and oral communication
- Ability to manage competing priorities
- Ability to influence higher level managers and peers
- Demonstrated initiative and creativity
- Self-starter
- Able to work independently and take direction from various sources
- Demonstrated collegiality and professionalism
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
OPH - Knowledge Exchange Specialist
City Of Ottawa
Ottawa - 158.63kmMedical & Healthcare Full-time
87,068.80 - 105,951.30
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Operations Worker Full-time Job
Maintenance & Repair OttawaJob Details
Engineering Services contributes to the overall City’s purpose by providing many services and public works facilities. Street Operations Workers maintain and construct City streets, lanes and sidewalks.
Specific Duties & Responsibilities
Operations workers perform general construction tasks such as concrete finishing, form setting, boulevard restoration, drain tile installation, asphalt raking and conduit installation. Operations workers also perform maintenance tasks such as pressure washing, bridge painting and pothole repair. The work is performed outdoors, in all weather conditions and is physically demanding. Functional and or physical assessment related to the bona fide position requirements may be required. Successful candidates are required to be fit tested annually, carry, maintain and wear respirators as operationally required. Jewelry, long hair and facial hair may impede a complete seal of a respirator and will need to be adjusted or removed to ensure a seal can be achieved.
Street Operations functions 365 days per year. Successful candidates must be able to work Monday to Friday from 7:00am to 3:30pm and may be required to adjust shifts as operationally required.
Qualifications
Education and Experience:
- Up to completion of high school and some laboring experience in construction.
- Experience working in roles requiring learning new skills, procedures and processes.
- Experience working with asphalt and/or concrete is an asset.
- Experience with bridge maintenance activities and working from heights is an asset.
Knowledge, Skills and Abilities:
- Knowledge of safe work procedures.
- Sound knowledge of the tools, material and equipment used in the work.
- Some knowledge of construction and maintenance tasks.
- Some knowledge of the functions of Street Operations and the established practices in carrying out the work.
- Sufficient physical strength, stamina and coordination to perform heavy physical labor.
- Ability to lift, push and pull heavy objects.
- Ability to walk or stand continuously with frequent bending or twisting.
- Ability to work close to moving machinery and in high traffic areas.
- Ability to work on ladders, elevated areas, confined spaces, and/or uneven surfaces.
- Ability to work outside in all weather conditions.
- Ability to use a variety of tools and equipment.
- Ability to exercise some independence of judgment and action in the routine or simple aspects of the work.
- Ability to courteously answer questions and deal with the public.
Driver’s License and Record Checks:
- A current and valid Class 5 BC Driver’s License or higher and a Satisfactory National Safety Code driving record
- 5 years accumulation of no more than 9 points, not in excess of 3 points per single year
- 3 years accumulation of no more than 1 preventable work related driving or equipment operating accident in any single year
- Employees who do not demonstrate a satisfactory driving record will have their application reviewed in more detail
- Candidates must attach the following to be considered:
- Commercial Driving Records Abstract (N Print) for the past 5 years (no more than 14 days prior to this posting)
- Insurance and Claims History for the past 5 years (no more than 14 days prior to this posting)
Business Unit/Department: Engineering Services (1300)
Affiliation: CUPE 1004 N/Pks
Employment Type: Regular Full Time
Position Start Date: July, 2024
Salary Information: Pay Grade GR-310: $33.06 per hour
Number of Positions: 20
Application Close: May 26, 2024
Operations Worker
City Of Ottawa
Ottawa - 158.63kmMaintenance & Repair Full-time
33.06
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Retail Sales Associate Full-time Job
Sales & Retail BrossardJob Details
If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.
The tight-knit Bell Retail team lives and breathes the latest technology, thrives in a fast-paced environment and loves finding the perfect solution for our customers. We’re proud to offer our customers the best wireless, internet, TV, home phone products and services at Bell and The Source stores across Canada.
Responsibilities / Job Description
Bring your personality to the job
• You love helping people find the products that will make their lives better
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours
Build great customer experiences that keep customers coming back to our stores
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more)
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Retail Stores
Job Location: Canada : Quebec : Brossard
Application Deadline: 05/29/2024
Retail Sales Associate
Bell Canada
Brossard - 16.56kmSales & Retail Full-time
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Service Sales Representative Full-time Job
Sales & Retail BouchervilleJob Details
Cintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service Sales Representative delivers and picks up uniforms, shop towels, chemical cleaning products and other rental products. Route Service Sales Representatives are the face of Cintas to our customers and must work to build rapport with key decision makers, ensure quality standards, and proactively solve customer concerns. Responsibilities also include growing our existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory while working professionally, safely and complying with driving and vehicle regulations. The vast majority of Route Service Sales Representatives work 4 days per week and no weekends.
Skills/Qualifications
Required
Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment:
- Possess a valid driver's license in good standing
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customer service orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Service Sales Representative
Cintas Corporation
Boucherville - 20.52kmSales & Retail Full-time
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Senior Financial Analyst Full-time Job
Financial Services NepeanJob Details
Applications received will be used to staff current and on-going requirements for up to 6 months from the closing date of this competition.
JOB SUMMARY
The Financial Services Branch is responsible for the overall delivery of financial services to all City departments, Boards, Commissions and Agencies, ensuring that the financial support requirements and financial processing are delivered in a timely, meaningful manner. Services include budget development and monitoring, financial analysis, project management support, financial reporting both internal and external, financial compliance, financial advice and accounting requirements. The Account Management units develop strategic business partnerships and deliver integrated, seamless, value-added and “one-stop-shop” financial support to their client departments to meet on-going and evolving operational requirements of the assigned lines of business.
You provide financial management information, advice, guidance and reporting to client management and staff, oversee the compilation, submission and monitoring of grant applications, support the client's involvement with cost sharing programs/other revenue producing programs/other agreements, and implement/ensure adherence to sound financial controls.
You also: participate in the preparation and maintenance of clients’ Operating and Capital Budgets; provide support to management for their presentations to various budget review/approval committees; participate in the preparation of monthly/quarterly/annual/ad hoc consolidated financial statements and reports; provide input into policy and best practices reviews/development, improved client services and accounting procedures/systems; participate in Performance Measurement initiatives; coordinate the activities of Financial Officers and other assigned staff; provide audit support; and perform other related duties as required.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Business, Commerce or related field. Completion of 2 years towards a recognized accounting designation (CPA) is an asset.
Minimum of 5 years of related and progressively responsible experience in financial management, including financial analyses, budgets and accounting.
KNOWLEDGE
- Acquired knowledge of the City organization, financial policies and procedures
- Possess an understanding of the interrelationship between the Clients’ organization/business lines/client base, operational priorities and direction and City operations, processes and reporting activities
- Possess an understanding of corporate information management systems, including those used for financial budgeting, tracking, accounting and reporting
- Possess knowledge of relevant SAP modules and an understanding of maintenance management systems and/or other client software, and their interface with SAP
- Knowledge of financial controls and processes and financial processes relating to contracted work
- Knowledge of relevant special funding programs/grants available to the City from other levels of government
- Processes for budget development and monitoring
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum supervision, and collaboratively with all staff as part of a team
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and to deal effectively with multiple demands conflicting priorities, pressures, and deadlines
- Able to understand/appreciate the technical complexities and diversities of the work in order to provide financial management support
- Able to provide functional supervision to other assigned employees, scheduling and coordinating work activities and providing instruction/guidance
- Able to research, analyze and evaluate financial/budgetary issues, interpret data, make decisions, develop appropriate solutions and formulate recommendations
- Able to identify financial tracking and reporting requirements and provide user input to systems enhancements
- Able to administer regulations, laws, and financial/administrative policies/procedures
- Able to work collaboratively and to bring conflicting points of view to consensus
- Possess excellent interpersonal and communication skills
- Possess advanced computer literacy in MS Office Suite in a windows environment, including use of intra/internet
- Able to use Corporate SAP modules/system and work with other advanced computer applications or software used by the client group(s) analytical and attentive to detail
- Able to exercise discretion and confidentiality
- Flexible and adaptable to deal with shifting priorities
- Able to demonstrate sound judgement
- Able to demonstrate tact and diplomacy
- Possess initiative and self-motivation
- Possess a strong customer service orientation
- Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Senior Financial Analyst
City Of Ottawa
Nepean - 160.96kmFinancial Services Full-time
79,810.64 - 97,111.56
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
The successful candidate must have good organizational skills, excellent time management and oral and written communication skills as well as a solid knowledge of IT systems in the banking sector. The incumbent must be able to work independently, exercise excellent judgment and demonstrate good problem-solving skills.
Main responsibilities
- Receive and redirect calls and emails and schedule appointments
- Prepare meetings and write minutes
- Provide general support to visitors
- Write and distribute emails, memos, letters, faxes and forms
- Participate on a regular basis in the preparation of scheduled reports
- Update policies and procedures
- Order office supplies and find new discounts and suppliers
- Pay invoices, reconcile expenses and submit expense reports
- Participate in the administration (such as registration requests) of the online customer portal
- Act as a resource person for the department and communicate with other administrative assistants to manage requests from management
Requirements
- Practical knowledge of spoken and written French and English in a professional context
- Excellent customer service and problem-solving skills
- Working knowledge of the Microsoft Office suite, including Microsoft Excel
- Excellent written and oral communication skills
- Ability to work independently and complete requested tasks with little instruction
- Good organizational skills and proven ability to manage multiple priorities and deadlines
Administrative Assistant
Fonds Dynamique
Montréal - 6.33kmAdministrative Jobs Full-time
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Customer Service Representative Full-time Job
Customer Service OttawaJob Details
As a Customer Experience Associate/ Carleton University/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Service Representative
Scotiabank
Ottawa - 158.63kmCustomer Service Full-time
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Administrative Assistant Full-time Job
Administrative Jobs LavalJob Details
The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.
Duties & Responsibilities: (What you will do)
- Maintain office systems including but not limited to network administration, telephone and voice mail programs.
- Lead management of facilities operations as well as delivery and change management of facilities related changes
- Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual.
- Liaises with Facilities to support leasehold improvements, lease renewals and planned moves.
- Independently manages monthly and quarterly compliance reporting tasks, including follow-up with advisors on outstanding Cases, for the region.
- Identifies compliance deficiencies, and communicates to Advisor and Admin to rectify.
- Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
- Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
- Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
- Participate in various regional meetings and special projects, as applicable.
- Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
- Assist with expense reporting including managing/tracking budgets, validating cost centers, etc.
- Other administrative tasks as required. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Education & Experience: (What you need)
- Community college diploma in Business Administration or equivalent.
- Three+ years’ experience in an administrative or clerical position, preferably with a financial services company.
- Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.
Competency Requirements: (What you bring)
- Stewardship of the client experience.
- Strong organizational skills.
- Excellent communication skills.
- Initiative and resourcefulness.
- Ability to work effectively and collaboratively within a team.
- Attention to detail.
- Well-organized with high energy, effective communication skills
- Enjoys a fast pace environment and is highly professional.
- Team player with a desire to consistently create a positive work environment.
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in [English] [in addition to French] because : they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele]
Administrative Assistant
Scotiabank
Laval - 7.94kmAdministrative Jobs Full-time
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Inside Sales Representative Full-time Job
Sales & Retail MontréalJob Details
The Inside Sales Representative will play an important role in the company’s growth and success. They will be responsible for answering inbound and outbound phone and digital platform calls.
The incumbent will communicate with JTI Direct retailers using the dashboard and established lead list to support sales targets based on key performance indicators (KPIs).
The selected candidate will be expected to present and suggest our products, proactively address client needs and concerns, and close sales. Their ability to build positive relationships with clients, understand specific client needs and recommend products are key to success in this role.
In addition to making sales, the Inside Sales Representative may be asked to provide customer service support such as JTI Direct platform support to ensure client satisfaction. They must demonstrate emotional intelligence and actively listen while maintaining a high level of professionalism and effectiveness in all interactions.
Responsibilities
- Make outbound calls to our JTI Direct retailers and drive purchases by offering our products or service based on weekly established KPIs.
- Efficiently respond to inbound calls from JTI Direct clients and assist them with ordering, questions about delivery times or signing up on JTI Direct.
- Present the benefits and features of our products in a persuasive manner.
- Professionally and accurately answer client questions.
- Negotiate and close sales to achieve sales targets.
- Complete and update necessary information to maintain accurate records of client interactions in our customer relationship management (CRM) system.
- Collaborate and interact with the inside sales team to share best practices and information in order to achieve sales targets.
- Process and complete an order in Siebel.
- Work effectively with OCC, TME, SAP, Zendesk and Power BI software.
- Follow market trends and industry developments to stay informed on our products, competitors and clients.
Qualifications
- Excellent understanding of client needs; ability to create relationships over the phone or digitally.
- Sales experience.
- Ability to persuade and influence clients’ purchases.
- Agile; quickly adapts to changes and thrives in an ever-changing environment.
- Committed and open to working closely with the sales force and Customer Service.
- Works well in a goal- and results-oriented environment.
- Strong customer-focused approach with a professional and emphatic attitude.
- Works well independently and in a team.
- Proficient with IT tools (TME, Microsoft, Power BI) and management software (Zendesk, SAP, OCC).
- Excellent written and verbal communication skills in both English & French.
Inside Sales Representative
JTI-Macdonald Corp
Montréal - 6.33kmSales & Retail Full-time
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Field Service Technician Full-time Job
Maintenance & Repair MontréalJob Details
What to Expect:
We are looking for a Field Service Technician for Nestlé Professional based in South Shore of Montreal to cover Brossard to Drummondville region. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities.
A day in the life:
- Receive dispatched service call via dispatcher.
- Perform preventative maintenance as required.
- Diagnose and repair reported service issues and all other problems encountered, perform a quality drink check (ratio/brix), temperature and taste).
- Provide training to customers on the daily maintenance of the dispensing equipment.
- Follow up with account until the service call is completed.
- Report all service activities accurately on invoice/service orders at the completion of every call.
- Complete and submit all other pertinent information required by supervisor/manager in a timely manner.
- Maintain accurate parts and equipment inventories, keeping vehicle clean and organized.
- Travel throughout region to assist other technicians as needed.
- Interact with sales team, call center, help desk and other technicians.
- Comply with Safety, Health and Environmental policies and procedures including proper lifting techniques, PPE. Lock Out and Tag Out.
Role Requirements
- Bilingualism in English and French language skills are a requirement
- Secondary education diploma or equivalent combination of education and experience.
- Minimum 2 years of previous field service experience.
- Working knowledge in electrical, mechanical reading schematics, measuring load and customer service.
- Must be able to regularly lift and install equipment of up to 55lbs.
- Ability to effectively communicate and willingness and commitment to first time fix and customer service excellence.
- Excellent organizational and planning skills. Demonstrated ability to learn.
- Valid driver’s licence and clean driver’s abstract.
- Must be available and willing to participate in the afterhours on call rotation
Preferred Skills
As the successful candidate, you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment. You will already have field technician experience. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market.
Benefits
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and six personal days (Personal Paid Holidays)
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Field Service Technician
Nestlé
Montréal - 6.33kmMaintenance & Repair Full-time
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Physical Security Coordinator Full-time Job
Security & Safety OttawaJob Details
The Physical Security Coordinator will be a member of the BGIS NCR RP1 Security Team and will support the physical security program in compliance with both the RP1 contract, BGIS corporate policies, and all applicable Government of Canada Security Polices.
KEY DUTIES & RESPONSIBILITIES
Physical Security
Assists the Security Manager as the BGIS NCR initial point of contact for physical security related incidents, issues, questions, or concerns for the NCR Region.
Conducts scheduled and random physical access reviews at BGIS FMZ offices to ensure compliance with BGIS security policies and standards and Document Safeguarding security requirements.
Develops and manages a Security Sweep program for the BGIS Ottawa office.
Ensures Post Orders for BGIS Managed Commissionaires are updated annually.
Maintains the Alternate Company Security Officers (ACSO) listing for the NCR, performs audits, changes and keeps up to date as required.
Assists in the Management of the Threat and Risk Assessments for the NCR and tracks and audits the Implementation Plan for each.
Provides guidance and advice to Project Managers for physical security related projects. These projects can include the updating of any security systems in the buildings and projects relating to the implementation of recommendations from the respective Threat and Risk Assessment for the building.
Provides guidance to internal facility and/or project management teams as required under the direction of the Regional Security Manager.
Assists in the implementation of cost saving initiatives and best practices.
Attends Building Security Committee Meetings.
Training & Awareness
Manages the NCR Security Awareness Program including for the BGIS Ottawa office. Activities include creating security awareness bulletins, conducting presentations to BGIS’ Operations and Project Management teams.
Other duties as assigned.
KNOWLEDGE & SKILLS
Diploma or equivalent in the Security Management field
Minimum of 3-5 years in the physical security field
Experience in design, implementation and/or management of physical security projects
Experience in writing formal policies, guidelines and procedures
Knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
Able to calmly manage a fast-paced work environment with several ongoing high-priority tasks
Able to process, prioritize and respond to a high-volume of e-mail communication
Knowledge of supporting security disciplines, document control, visitor access, personnel security processing, and security processes and procedures
Demonstrated ability to effectively communicate information to various audiences and all levels of the organization, both verbally and through written communications
Must be dependable, responsive, customer-focused and possess the qualities of diplomacy, tact, excellent judgment, discretion and initiative and perform in a multi-tasked and dynamic environment
Excellent interpersonal, written, verbal, and presentation skills
Requires the ability to make sound decisions, manage time, take independent action, analyze problems and provide focused solutions
Strong and effective leadership skills
Working knowledge and understanding of the Policy on Government security all related Government of Canada security standards and industry standards.
Bilingual: French and English, spoken and written
Licenses and/or Professional Accreditation
The following are not required but considered an asset:
o A certification or professional designation from an internationally recognized body;
o Certified Protection Professional (CPP)
o Physical Security Professional (PSP) designation considered an asset
Physical Security Coordinator
BGIS
Ottawa - 158.63kmSecurity & Safety Full-time
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