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325 Jobs Found

Human Resources Advisor (Labor Relations) Full-time Job

METRO INC.

Human Resources   Varennes
Job Details

Your mission in the team:

Under the supervision of the HR manager, the incumbent advises management staff on activities related to human resources, labor relations, disability management and the application of various programs and policies.

 

Your responsibilities as a Human Resources Advisor:

- Provides coaching and training to managers on all internal processes related to employee management and/or the collective agreement. In this capacity, he/she advises and provides support and expertise to managers on the interpretation of the collective agreement and applicable laws.

- Manages disciplinary and administrative aspects in collaboration with distribution managers.

- Supports managers during the investigation, analysis of the various files, the conduct of meetings and the drafting of the various correspondence and measures required, etc.

- Ensures the complete management of grievances and participates in the various joint committees (grievance committee, labor relations committee, etc.).

- Proceeds with dispute settlement agreements and participates in the preparation of files subject to hearings before the various administrative tribunals (arbitration, TAT, etc.).

- Manages complaints of psychological harassment in collaboration with managers.

- Creates and maintains relationships with the union party in order to maintain harmonious working relations.

- Supports managers in change management and communications within the framework of major projects related to the distribution center and participates in working committees.

- Completely manages disability files (illness, SAAQ, IVAC) and coordinates employees’ requests for parental leave and union members’ unpaid leave.

- Answers employees' human resources questions and redirects them to the appropriate resource persons as needed.

- Contributes to the optimization of the various processes under his responsibility with a view to improving their efficiency.

- Participates in the development and maintenance of departmental performance indicators.

- Performs all other related tasks.

 

The qualifications we are looking for:

- Hold a university degree such as a bachelor's degree in industrial relations, human resources or its equivalent.

- Have between three (3) and five (5) years of experience in labor relations or human resources.

- Having professional experience in a unionized environment is required.

- Proficiency in Microsoft Office software (Word, Excel, PowerPoint and Outlook) and the SAP system is an asset.

 

Some additional advantages:

- Possess excellent communication skills in French, both verbal and written.

- Having professional experience in a unionized environment is required.

- Demonstrate good team spirit and be recognized for your dynamism.

- Demonstrate a strong interest in delivering training, manager coaching and support.

- Demonstrate a developed sense of organization and priority management.

- Demonstrate initiative, autonomy and resourcefulness.

- Be able to handle several files at the same time, within tight deadlines.

 

#LI-Hybrid

Human Resources Advisor (Labor Relations)

METRO INC.
Varennes - 16.58km
  Human Resources Full-time
Your mission in the team: Under the supervision of the HR manager, the incumbent advises management staff on activities related to human resources, labor relations, disability mana...
Learn More
Oct 11th, 2024 at 15:17

Office clerk Full-time Job

METRO INC.

Administrative Jobs   Varennes
Job Details

Joining our team has its advantages:

  •  Flexible hours to promote work/life balance
  •  Teleworking in hybrid mode
  •  Flexible group insurance plan from day one
  •  Very competitive pension plan
  •  Generous holiday policy
  •  Weekly pay
  •  Employee and Family Assistance Program
  •  Free parking
  •  Professional development opportunity
  •  Several programs and initiatives in ED&I
  •  Charging stations for electric cars
  •  CPE in the workplace

 

Your responsibilities as an Office Clerk:

  •  Enters data for file maintenance into the software provided for this purpose.
  •  Responsible for updating and sending contract annexes to branches when adding or removing IT equipment.
  •  Receives goods (computers, papers, furniture, etc.)
  •  Ensures the sending and exchange of computer equipment for repair at our service provider.
  •  Maintains inventory of computer equipment by recording entries, exits, losses and withdrawals of items.
  •  Prepares orders based on requisitions issued by internal and external users and ensures that they are personalized in the software provided for this purpose.
  •  Distributes mail for the Rx Center.
  •  Performs any other related tasks.

 

 

The qualifications we are looking for:

  • Hold a secondary 5 diploma or a vocational studies diploma (DEP).
  • Have a minimum of 2 years experience in a similar position or equivalent experience.
  • Demonstrate professional ethics on the telephone and know how to manage customer requests.
  • Possess excellent customer service skills and ease of communication.
  • Know Word and Excel software.
  • Have a very good knowledge of French and English, both verbally and in writing.
  • Be able to lift various heavy loads (sometimes more than 20 kilos).

Office clerk

METRO INC.
Varennes - 16.58km
  Administrative Jobs Full-time
Joining our team has its advantages:  Flexible hours to promote work/life balance  Teleworking in hybrid mode  Flexible group insurance plan from day one  Very competitive pension...
Learn More
Oct 8th, 2024 at 14:58

Security Guard Full-time Job

Securitas Canada

Security & Safety   Varennes
Job Details

We are currently looking for a security agent to join our security team at a distribution center in Varennes!

Work Schedule

  • Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday and Thursday, from 9:00 PM to 5:00 AM 
  • Permanent full-time position (38.5 hours per week)

Job Requirements

  • Valid Security Guard License (BSP)
  • Valid First Aid Certificate (CPR)
  • Valid driver's license and personal vehicle for commuting to the workplace.
  • Bilingual - French and English (Bilingualism is a requirement for this position as it enables effective communication with our diverse clientele, ensuring seamless interaction and understanding between our company and customers.)
  • Excellent customer service skills
  • Computer skills
  • Good physical endurance for surveillance rounds

Responsibilities

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
  • Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Security Guard

Securitas Canada
Varennes - 16.58km
  Security & Safety Full-time
We are currently looking for a security agent to join our security team at a distribution center in Varennes! Work Schedule Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday an...
Learn More
Jul 23rd, 2024 at 14:47

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Mascouche
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Mascouche - 17.79km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jul 24th, 2024 at 16:43

Merchandising Coordinator Full-time Job

TJX Companies Inc

Sales & Retail   Mascouche
Job Details

You will discover

Here's what eligible associates will benefit from:

  • Unique culture promoting inclusion
  • Specific training and workplace resources to increase your skills
  • Discounts on merchandise at all TJX Canada stores for you and your eligible family members
  • Employee and Family Assistance Program

What you will do 

A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:

  • Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
  • Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
  • Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
  • Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
  • Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
  • To see this role a little closer, click HERE ]

What you will need

  • To start a career with us, you must have the following skills:
  • A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
  • A high school diploma or equivalent work experience.
  • Skills for problem solving, verbal and written communication, as well as active listening.
  • Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
  • An ability to create and maintain a warehouse.

Hourly salary range: $17.75 - $22.19*

Merchandising Coordinator

TJX Companies Inc
Mascouche - 17.79km
  Sales & Retail Full-time
  17.75  -  22.19
You will discover Here's what eligible associates will benefit from: Unique culture promoting inclusion Specific training and workplace resources to increase your skills Discounts...
Learn More
May 15th, 2024 at 16:37

Sales Associate Part-time Job

Maple Leaf Foods Inc.

Sales & Retail   Boisbriand
Job Details

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.

Sales Associate

Maple Leaf Foods Inc.
Boisbriand - 18.2km
  Sales & Retail Part-time
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about techno...
Learn More
May 15th, 2024 at 18:40

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Boisbriand
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Boisbriand - 18.2km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Mar 2nd, 2024 at 09:29

Production helper Full-time Job

Fromagerie Marie Kadé

General Category   Boisbriand
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

Production helper

Fromagerie Marie Kadé
Boisbriand - 18.2km
  General Category Full-time
  17
Requirements:   Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualifications Experience: Candida...
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Mar 1st, 2024 at 10:42

Building operator Full-time Job

CBRE

Maintenance & Repair   Brossard
Job Details
This position falls under the Technical and Engineering Services sector. This sector of activity is responsible for providing support, preventive maintenance and repairs to equipment and systems.
 
Responsibilities:
  • Provide preventive maintenance and routine repairs to mechanical systems (HVAC, chilled water distribution, hot water and steam distribution, ultrapure water, vacuum and other building systems).
  • Perform routine maintenance inspections, diagnose potential problems and make repairs.
  • Review assigned work orders and use existing systems to track progress.
  • Promote good energy management by ensuring that all building systems operate efficiently.
  • Inspect existing facilities to ensure compliance with building codes and safety regulations.
  • Apply existing procedures to resolve problems head on. Communicate information in a clear and concise manner.
  • Carry out work following established procedures and processes, while benefiting from close supervision and guidance.
 
 
 
 
 
 
Our requirements:
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship, now or in the future.
  • Fixed machinery mechanic certificate, class 4B. Experience not required.
  • Future interest in the operation of a category 1A power plant.
  • Ability to perform physical tasks including bending, standing, walking, climbing stairs and ladders, and lifting and carrying heavy loads up to 50 pounds.
  • Ability to follow basic work rules and standards in the performance of duties.
  • Communication skills to convey information effectively.
  • Working knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.

Building operator

CBRE
Brossard - 18.57km
  Maintenance & Repair Full-time
This position falls under the Technical and Engineering Services sector. This sector of activity is responsible for providing support, preventive maintenance and repairs to equipme...
Learn More
Nov 18th, 2024 at 17:20

Building operator Full-time Job

CBRE

Maintenance & Repair   Brossard
Job Details
This position falls under the Technical and Engineering Services sector. This sector of activity is responsible for providing support, preventive maintenance and repairs to equipment and systems.
 
Responsibilities:
  • Provide preventive maintenance and routine repairs to mechanical systems (HVAC, chilled water distribution, hot water and steam distribution, ultrapure water, vacuum and other building systems).
  • Perform routine maintenance inspections, diagnose potential problems and make repairs.
  • Review assigned work orders and use existing systems to track progress.
  • Promote good energy management by ensuring that all building systems operate efficiently.
  • Inspect existing facilities to ensure compliance with building codes and safety regulations.
  • Apply existing procedures to resolve problems head on. Communicate information in a clear and concise manner.
  • Carry out work following established procedures and processes, while benefiting from close supervision and guidance.
 
 
 
 
 
 
Our requirements:
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship, now or in the future.
  • Fixed machinery mechanic certificate, class 4B. Experience not required.
  • Future interest in the operation of a category 1A power plant.
  • Ability to perform physical tasks including bending, standing, walking, climbing stairs and ladders, and lifting and carrying heavy loads up to 50 pounds.
  • Ability to follow basic work rules and standards in the performance of duties.
  • Communication skills to convey information effectively.
  • Working knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.

Building operator

CBRE
Brossard - 18.57km
  Maintenance & Repair Full-time
This position falls under the Technical and Engineering Services sector. This sector of activity is responsible for providing support, preventive maintenance and repairs to equipme...
Learn More
Nov 6th, 2024 at 13:56

Distributor Full-time Job

Lafarge Canada Inc

Administrative Jobs   Brossard
Job Details

Goals

On a daily basis, ensures that the concrete dosage (manufacturing) is in accordance with the specifications provided by the laboratory, while meeting customer needs. In addition, dispatches and schedules concrete mixer trucks to ensure timely delivery of concrete, good customer service, according to orders placed by customers and at a minimum cost.

 

Responsibilities 

 

Security :

  • Daily check of site cleanliness (site safety).
  • Ensure that all employees, yard workers, drivers, mechanics, subcontractors and other people on site work safely and that all wear their PPE and, in addition, carry out regular inspections to monitor the progress of tasks and work.

 

Production :  

  • Daily mechanical plant checks (visual inspection, detect unusual noise, lubrication, vibration, belt check etc.)
  • Checking and measuring the humidity level of raw materials (stone, sand) and, by the same token, visually observing the conditions before each shift.
  • Dosing of concrete and distribution of concrete mixers on the different sites according to the required specifications and ensuring the conformity of the concrete delivered.
  • Order raw materials according to planned orders or anticipated volumes.
  • Responsible for planning drivers (concrete mixers), yard men, regarding deliveries and production for the next day.

 

Inventory :  

  • Enter raw material receipts into the “Command Batch” system and track them according to the “Command Batch” system report.
  • Produce end-of-day reports (inventories, reception and consumption of raw materials, m3 produced, chatters, etc.) and transfer the information to your shift replacement if necessary.
  • Carry out physical inventories (raw materials and others) with your manager at the end of the month. 

 

Administration:  

  • Taking orders by phone and promoting our Turbo & VAP products during CODs and to customers.
  • Perform daily ticket checks and forward to invoicing. (Includes ticket checks "Waiting times - Superplasticizer etc.)
  • Control entry and exit times as well as lunch and break times according to the collective agreement of all hourly employees and/or make the daily report of deliveries made by the "Broker" trucks by checking the areas for each of the delivery tickets.
  • Carry out daily monitoring of cash sales as well as the use of concrete mixers (Lafarge, Broker, internal and external rentals) and follow up with the manager.

 

Optimization and communication:  

  • Communicates regularly and daily with the distributors of other plants in order to optimize the use of the concrete mixer truck fleet and personnel for the same day as well as the following day.
  • Maintain constant communication with the manager and keep him informed during a plant breakdown, production/delivery problems as well as any health/safety incident.

 

Relations with other positions: 

  • Works closely with the operations team
  • Collaborates with logistics and quality teams 

 

Specific responsibilities:

  • Concrete dosage according to mixing formulas
  • Planning of deliveries of raw materials and concrete
  • Ensure receipt of raw materials in SAP and batch command
  • Conduct factory inspections


Dimensions:

  • Region: GMA
  • Volume: 50,000 m3 to 200,000 m3 annually
  • Direct reports: 0
  • Indirect subordinates: 0


Skill profile 

 

Education and work experience:

  • College diploma in civil engineering technology
  • Minimum of three (3) years of relevant experience in concrete dosing and truck distribution.

 

Knowledge and skills:

  • Must be able to work independently and be responsible and well organized
  • Good communicator with a strong sense of customer service
  • Must be able to work in a team and cope with pressure
  • Good ability to make decisions and react quickly in a constantly changing environment
  • Good analytical skills and ability to anticipate problems
  • Good knowledge of computers
  • Knowledge of construction materials and concrete
  • Experience in industrial or diesel mechanics would be an asset. 

 

Job-specific skills (Lominger):

  • Client orientation
  • Motivation
  • Integrity and trust
  • Process management
  • Business knowledge

 

Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.

Distributor

Lafarge Canada Inc
Brossard - 18.57km
  Administrative Jobs Full-time
Goals On a daily basis, ensures that the concrete dosage (manufacturing) is in accordance with the specifications provided by the laboratory, while meeting customer needs. In addit...
Learn More
Aug 1st, 2024 at 13:09

Personal Banker Full-time Job

BMO CANADA

Banking   Brossard
Job Details

Application Deadline:

05/30/2024

 

 

Address:

1005 boul du Quartier

 

 

Job Family Group:

Retail Banking Sales & Service

 

 

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
  • Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
  • Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
  • Supports customer transactions needs based on customer traffic.
  • Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
  • Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
  • Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
  • Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
  • Passionate commitment to helping our customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

 

Compensation and Benefits:

$37,500.00 - $69,500.00

Personal Banker

BMO CANADA
Brossard - 18.57km
  Banking Full-time
  37,500  -  69,500
Application Deadline: 05/30/2024     Address: 1005 boul du Quartier     Job Family Group: Retail Banking Sales & Service         Delivers exceptional service to BMO customers a...
Learn More
May 17th, 2024 at 12:23

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