322 Jobs Found
Letter Carrier - Delivery Agent Full-time Job
Transportation & Logistics JolietteJob Details
Canada Post is an exciting place to work! And you can be part of it!
We deliver billions of items to Canadians each year – and you can be a big part of making this happen. As a temporary, on-call delivery agent (also known as a letter carrier), you’ll be the face of Canada Post in your community and make sure customers and businesses get the mail and parcels they’re waiting for.
Does this sound like you? The role of delivery agent would be a great fit if you:
- like meeting people and making their day
- enjoy being outside and active year-round
- want to work for a great national company
- would be proud to serve your fellow Canadians
Job Responsibilities
What will you do?
- You’ll start your day in the depot, sorting and preparing the day’s deliveries
- You’ll load and drive a Canada Post postal vehicle
Job Responsibilities (continued)
- You’ll then spend most of your day outside, delivering mail and packages by foot or by vehicle to customers on your route
- You’ll return to the depot to unload the day’s incoming mail and packages for later delivery
Qualifications
What must you have?
- A valid Class 5 or Class G driver’s licence with a safe driving record for at least 3 years (driver's abstract required)
- The physical ability to lift mail items weighing up to 22.7 kg (50 lb) and carry items weighing up to 15.9 kg (35 lb) regularly throughout the day
- The ability to work in all types of weather
- The availability to be on-call
- The ability to read, write and speak English and/or French
These help, too!
- Experience in customer service
- Experience making deliveries or working as a driver
In return, we offer:
- Competitive pay
- Extensive classroom and on-the-job training about your duties and safety on the job
- Opportunities for permanent employment
Other Information
Today’s Canada Post - Canada Post is an e-commerce powerhouse, delivering billions of items every year. We help small businesses grow. We enrich lives in remote communities. We connect Canadians with each other and to the rest of the world. And we do all this by providing residential and business customers with the best possible delivery experience in the country.
We like to promote from within and can offer you a career rather than a job. While, like all of our delivery agents, you’ll start out on a temporary, on-call basis, you’ll have the opportunity to grow with us and obtain a permanent position … even try out new jobs in different areas of the company.
Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
Letter Carrier - Delivery Agent
Canada Post
Joliette - 41.8kmTransportation & Logistics Full-time
22.68
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Administrative Coordinator Full-time Job
Administrative Jobs LachuteJob Details
The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.
How You’ll Help:
- Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
- Following up with customers (Walmart-Costco)
- Send appointment requests via, email, telephone and Boards Update system with appointment information. Manifest and arrange appointments.
- Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
- Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
- Call customers regarding appointment change, status, issues regarding appointment.
- Log customer interaction consistently and accurately in AS400.
- Redirect documents intra- and inter-terminal as well as to customers as needed
- Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
- Attend meetings, take notes, and follow up on decisions within area of responsibility
- Assist drivers with preliminary paperwork information such a bill of lading
- Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
- Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records
- Ensure that correct information about missed pickups and deliveries is rescheduled
- Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
- Assist with data entry
- Other related duties as may be required
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Communication skills - advanced
- Computer skills – accuracy, MS products, AS400, web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- French & English
- Able to work with little supervision
1111 Francois Lenoir, Lachine, QC, H8T 3P9, CA
Administrative Coordinator
Day & Ross Inc.
Lachute - 42.19kmAdministrative Jobs Full-time
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Administrative Coordinator Full-time Job
Administrative Jobs LachuteJob Details
The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.
How You’ll Help:
- Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
- Following up with customers (Walmart-Costco)
- Send appointment requests via, email, telephone and Boards Update system with appointment information. Manifest and arrange appointments.
- Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
- Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
- Call customers regarding appointment change, status, issues regarding appointment.
- Log customer interaction consistently and accurately in AS400.
- Redirect documents intra- and inter-terminal as well as to customers as needed
- Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
- Attend meetings, take notes, and follow up on decisions within area of responsibility
- Assist drivers with preliminary paperwork information such a bill of lading
- Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
- Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records
- Ensure that correct information about missed pickups and deliveries is rescheduled
- Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
- Assist with data entry
- Other related duties as may be required
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Communication skills - advanced
- Computer skills – accuracy, MS products, AS400, web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- French & English
- Able to work with little supervision
Administrative Coordinator
Day & Ross Inc.
Lachute - 42.19kmAdministrative Jobs Full-time
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Transborder Coordinator Full-time Job
Administrative Jobs LachuteJob Details
The Transborder Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives.
How You’ll Help
Prepare and proofread bills, reports, forms, manifest and correspondences to ensure the accuracy of text and format
Work with customs brokers to get timely customs entries on PAPS shipments for seamless transit of freight
Organizes with the dock to ensure accurate loading for the outbound lanes for the US gateways
Creates Manifests for Outbound Loads ensuring all information are completed
Cuts Line haul Order Number for the outbound load to be sent to dispatch
Checks and updates Dangerous Goods program to ensure accurate DG placards are input into the system and driver will have these placards in the trailers that needs to go with the outbound drivers for transport to Canada wide destination terminals
Sort incoming electronic mail and distribute within departments and organization
Training new personnel on AS400 system
Your Skills & Experience:
Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. Business Management experience.
Communication skills – advanced.
Computer skills – accuracy, MS products, AS400, Truck Mate and web based programs.
Attention to detail.
Demonstrated customer relationship skills.
Strong conflict resolution skills.
Able to work deadlines in high transactional environment.
Ability to champion business needs in a collaborative manner to colleagues.
Results focused.
Leadership and team building orientation; negotiation and conflict resolution skills.
Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting.
Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
Ability to work independently and to collaborate with others to meet customer expectations.
English and French required.
Transborder Coordinator
Day & Ross Inc.
Lachute - 42.19kmAdministrative Jobs Full-time
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Dispatcher Full-time Job
Transportation & Logistics LachuteJob Details
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.
How You’ll Help
Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
Answer phones from drivers and customers.
Review yard check to ensure freight is not missed and trucks are on schedule.
Coordinate drivers to come back for second round of deliveries.
Coordinate daily P&D requirements.
Monitor driver performance and report finding to manager.
Identify areas for improvement and efficiencies.
Perform clerical duties for compliance and broker pay as required.
Other related duties as may be required.
Your Skills & Experience:
An understanding of the geography of the area
High School graduate or equivalent
Transportation background in dispatch, dock supervision (2-3 years)
Computer literate in Excel and Word
Equipment knowledge is an asset
Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
Results focused
Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
Must have a strong sense of urgency
Good communication skills
Must be able to work under a flexible work schedule
Must be a hands-on operator, trainer, coach and mentor
Must be able to build and maintain relationships
Must be a self-starter
English required; other languages an asset but not required
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dispatcher
Day & Ross Inc.
Lachute - 42.19kmTransportation & Logistics Full-time
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Quality Control Technician Full-time Job
Coca-Cola Canada Bottling Limited
Maintenance & Repair LachuteJob Details
About This Opportunity
The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of high-quality product, to successfully meet the demands of our customers. The successful candidate will work closely with cross-functional teams to ensure compliance with regulatory requirements, standardized operating procedures (SOPs), and internal policies established by the Quality Assurance Department.
Salary: 21.20$/h - Saturday Sunday premium rate (+ 1.25$/h)
Shift on rotation: Monday to Friday Day (6h am - 2h30 pm) - Evening (2h pm - 10h30 pm) - Sunday to Thursday Night (10h pm - 6h30 am)
Benefits: Vacations - Sick days - Health Insurance - RRSP (After probation)
Responsibilities
- Conduct qualitative and quantitative testing of beverages, syrups, and raw materials throughout the entire production process.
- Perform standardized quality samplings and audits during production; organize collected data into electronic logbooks, databases, and report variances and non-conformities to plant management.
- Understand, monitor and act accordingly to support : ISO-GFSI compliance regulatory requirements, Food Safety and Quality programs as implemented by the company. This individual has the authority and responsibility to stop production should the product be out of specification and or observed food safety or compliance breach.
- Conduct package quality inspection and quality audit and isolate product that does not meet standards.
- Standardize and calibrate laboratory equipment, troubleshoot systems, equipment and processes for the department.
- Pursue excellente; continuously develop technical and personal skills to achieve plant-wide world class manufacturing environment.
- Supposrt production by utilizing time management is to limit facility downtime and ensure only the highest quality finished good is produced.
- Analyze syrup beverage and/or water attributes.
- Audit container rinsers, air blowers, filters, and coders to ensure proper operations.
- Conduct package quality inspection and quality audits and isolate product that does not meet standards
- Receive and test CO2 and all raw materials prior to production process.
- Maintain highest possible house keeping standards to prevent microbial contamination
Qualifications
- High school diploma or GED required
- DEC/AEC in quality
- 1 - 3 years prior production/manufacturing experience OR 2+ years relevant lab technician experience. - Food/beverage industry experience a plus.
- Demonstrated attention to detail and accuracy.
- Familiarity with lab safety and handling of hazardous materials.
- Readily accepts instruction from management/supervisors and executes effectively.
- Needs to be reliable and open to a flexible schedule.
- Strong analytical skills.
- Ability to read, write, and keep records.
- Strong computer comprehension capabilities including Excel and Word and various quality programs.
- Familiarity with lab safety and handling of hazardous materials.
Quality Control Technician
Coca-Cola Canada Bottling Limited
Lachute - 42.19kmMaintenance & Repair Full-time
21.20
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Customer Service Representative Full-time Job
Customer Service Sainte-JulieJob Details
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.
Customer Service Representative
Scotiabank
Sainte-Julie - 42.33kmCustomer Service Full-time
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Factory helper Contract Job
General Category LavaltrieJob Details
Requirements:
Languages: Candidates must have knowledge of the French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years
Security and safety: Criminal record check
Physical Requirements:
- The candidates should be comfortable working in dusty and noisy environments and thrive in a fast-paced work environment
- The candidates should be experienced in handling repetitive tasks and physically fit to meet the demands of the job
- The candidates should possess manual dexterity for intricate tasks and be able to lift up to 23 kg (50 lbs)
Other Requirements:
- The candidates should exhibit punctuality in their work and be dependable in fulfilling their responsibilities
- The candidates should be effective team players
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to transport raw materials, finished products, and equipment throughout the plant manually or using powered equipment
- The candidates should be able to sort, pack, crate, and package materials and products, assist machine operators, assemblers, and other workers
- The candidates should be able to perform other laboring and elemental activities, clean machines and immediate work areas, and sand, trim, grind, or clean products into the final form using hand tools
- The candidates should be able to assemble prefabricated parts, fit, and install pre-fabricated parts and subassemblies, and receive, unpack, and sort incoming parts, supplies, and materials
Benefits:
- The candidates will get bonus, long term benefits, various benefits, free parking, and on-site recreation and activities
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
By phone
450-586-1400 Between 08:00 a.m. and 05:00 p.m.
Factory helper
Coffrages Synergy
Lavaltrie - 43.18kmGeneral Category Contract
16 - 18
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Building operator Full-time Job
Maintenance & Repair BrossardJob Details
- Provide preventive maintenance and routine repairs to mechanical systems (HVAC, chilled water distribution, hot water and steam distribution, ultrapure water, vacuum and other building systems).
- Perform routine maintenance inspections, diagnose potential problems and make repairs.
- Review assigned work orders and use existing systems to track progress.
- Promote good energy management by ensuring that all building systems operate efficiently.
- Inspect existing facilities to ensure compliance with building codes and safety regulations.
- Apply existing procedures to resolve problems head on. Communicate information in a clear and concise manner.
- Carry out work following established procedures and processes, while benefiting from close supervision and guidance.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship, now or in the future.
- Fixed machinery mechanic certificate, class 4B. Experience not required.
- Future interest in the operation of a category 1A power plant.
- Ability to perform physical tasks including bending, standing, walking, climbing stairs and ladders, and lifting and carrying heavy loads up to 50 pounds.
- Ability to follow basic work rules and standards in the performance of duties.
- Communication skills to convey information effectively.
- Working knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
Building operator
CBRE
Brossard - 43.45kmMaintenance & Repair Full-time
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Building operator Full-time Job
Maintenance & Repair BrossardJob Details
- Provide preventive maintenance and routine repairs to mechanical systems (HVAC, chilled water distribution, hot water and steam distribution, ultrapure water, vacuum and other building systems).
- Perform routine maintenance inspections, diagnose potential problems and make repairs.
- Review assigned work orders and use existing systems to track progress.
- Promote good energy management by ensuring that all building systems operate efficiently.
- Inspect existing facilities to ensure compliance with building codes and safety regulations.
- Apply existing procedures to resolve problems head on. Communicate information in a clear and concise manner.
- Carry out work following established procedures and processes, while benefiting from close supervision and guidance.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship, now or in the future.
- Fixed machinery mechanic certificate, class 4B. Experience not required.
- Future interest in the operation of a category 1A power plant.
- Ability to perform physical tasks including bending, standing, walking, climbing stairs and ladders, and lifting and carrying heavy loads up to 50 pounds.
- Ability to follow basic work rules and standards in the performance of duties.
- Communication skills to convey information effectively.
- Working knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
Building operator
CBRE
Brossard - 43.45kmMaintenance & Repair Full-time
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Distributor Full-time Job
Administrative Jobs BrossardJob Details
Goals
On a daily basis, ensures that the concrete dosage (manufacturing) is in accordance with the specifications provided by the laboratory, while meeting customer needs. In addition, dispatches and schedules concrete mixer trucks to ensure timely delivery of concrete, good customer service, according to orders placed by customers and at a minimum cost.
Responsibilities
Security :
- Daily check of site cleanliness (site safety).
- Ensure that all employees, yard workers, drivers, mechanics, subcontractors and other people on site work safely and that all wear their PPE and, in addition, carry out regular inspections to monitor the progress of tasks and work.
Production :
- Daily mechanical plant checks (visual inspection, detect unusual noise, lubrication, vibration, belt check etc.)
- Checking and measuring the humidity level of raw materials (stone, sand) and, by the same token, visually observing the conditions before each shift.
- Dosing of concrete and distribution of concrete mixers on the different sites according to the required specifications and ensuring the conformity of the concrete delivered.
- Order raw materials according to planned orders or anticipated volumes.
- Responsible for planning drivers (concrete mixers), yard men, regarding deliveries and production for the next day.
Inventory :
- Enter raw material receipts into the “Command Batch” system and track them according to the “Command Batch” system report.
- Produce end-of-day reports (inventories, reception and consumption of raw materials, m3 produced, chatters, etc.) and transfer the information to your shift replacement if necessary.
- Carry out physical inventories (raw materials and others) with your manager at the end of the month.
Administration:
- Taking orders by phone and promoting our Turbo & VAP products during CODs and to customers.
- Perform daily ticket checks and forward to invoicing. (Includes ticket checks "Waiting times - Superplasticizer etc.)
- Control entry and exit times as well as lunch and break times according to the collective agreement of all hourly employees and/or make the daily report of deliveries made by the "Broker" trucks by checking the areas for each of the delivery tickets.
- Carry out daily monitoring of cash sales as well as the use of concrete mixers (Lafarge, Broker, internal and external rentals) and follow up with the manager.
Optimization and communication:
- Communicates regularly and daily with the distributors of other plants in order to optimize the use of the concrete mixer truck fleet and personnel for the same day as well as the following day.
- Maintain constant communication with the manager and keep him informed during a plant breakdown, production/delivery problems as well as any health/safety incident.
Relations with other positions:
- Works closely with the operations team
- Collaborates with logistics and quality teams
Specific responsibilities:
- Concrete dosage according to mixing formulas
- Planning of deliveries of raw materials and concrete
- Ensure receipt of raw materials in SAP and batch command
- Conduct factory inspections
Dimensions:
- Region: GMA
- Volume: 50,000 m3 to 200,000 m3 annually
- Direct reports: 0
- Indirect subordinates: 0
Skill profile
Education and work experience:
- College diploma in civil engineering technology
- Minimum of three (3) years of relevant experience in concrete dosing and truck distribution.
Knowledge and skills:
- Must be able to work independently and be responsible and well organized
- Good communicator with a strong sense of customer service
- Must be able to work in a team and cope with pressure
- Good ability to make decisions and react quickly in a constantly changing environment
- Good analytical skills and ability to anticipate problems
- Good knowledge of computers
- Knowledge of construction materials and concrete
- Experience in industrial or diesel mechanics would be an asset.
Job-specific skills (Lominger):
- Client orientation
- Motivation
- Integrity and trust
- Process management
- Business knowledge
Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.
Distributor
Lafarge Canada Inc
Brossard - 43.45kmAdministrative Jobs Full-time
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Personal Banker Full-time Job
Banking BrossardJob Details
Application Deadline:
05/30/2024
Address:
1005 boul du Quartier
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
- Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
- Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
- Supports customer transactions needs based on customer traffic.
- Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
- Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
- Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
- Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed - as appropriate for the jurisdiction.
- Appropriate lending qualifications and designations.
- Working knowledge of personal and small business customer needs and solutions.
- Working knowledge of retail investments and lending products.
- Experience in financial services is an asset.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
- Passionate commitment to helping our customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Compensation and Benefits:
$37,500.00 - $69,500.00
Personal Banker
BMO CANADA
Brossard - 43.45kmBanking Full-time
37,500 - 69,500
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