1867 Jobs Found
Route Sales Representative Full-time Job
Sales & Retail BramptonJob Details
As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.
Responsibilities
- Identifying changing customer needs through a constant review of the highest selling products
- Frequent communication with store managers
- Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
- Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
- Managing inventory to ensure balanced accounts and fresh products for customers
- Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks
Qualifications
- High School diploma required, University/College education is an asset
- Valid full G driver’s license or class 5 driver’s license
- A car or reliable, consistent access to a car and a clear/clean driving record
- Scheduling flexibility: work schedule can vary (weekends/holidays included)
- Previous sales experience with a consumer-packaged goods or retail organization preferred
- Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
- Great with people and excellent communication skills
#PFCSales
Route Sales Representative
PepsiCo
Brampton - 44.71kmSales & Retail Full-time
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Truck driver Full-time Job
Transportation & Logistics BramptonJob Details
Requirements:
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Responsibilities
Tasks
- Address customers' complaints or concerns
- Mountain driving expertise
- Professionalism in customer service
- Drive as part of a two-person team or convoy
- Load and unload goods
- Operate and drive straight or articulated trucks to transport goods and materials
- Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- Perform brake adjustments
- Perform emergency roadside repairs
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
- Perform preventive maintenance
- Receive and relay information to central dispatch
- Record cargo information, hours of service, distance travelled and fuel consumption
- Transport and handle dangerous goods
Credentials
Certificates, licences, memberships, and courses
- AZ class license
- Air Brakes Endorsement
Experience and specialization
Documentation knowledge
- Bill of lading
- Driver logbook
- Inspection report (pre-trip, en-route, post-trip)
- Trip reports
Type of trucking and equipment
- Tractor-trailer
Transportation/travel experience
- International
- Local
- Long-haul
- National
- Provincial/territorial
- Regional
- Short-haul
Additional information
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Handling heavy loads
- Large workload
- Physically demanding
- Repetitive tasks
- Sitting
Weight handling
- Up to 9 kg (20 lbs)
Own tools/equipment
- Cellular phone
- Hard hat
- Steel-toed safety boots
- Tools
- Safety vest
- Gloves
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Hardworking
- Patience
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Letter of recommendation) through below mentioned details.
By email
Truck driver
CHIMA TRANSPORT LTD
Brampton - 44.71kmTransportation & Logistics Full-time
27
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Bilingual Customer Solutions Agent - Call Center Full-time Job
Coca-Cola Canada Bottling Limited
Customer Service BramptonJob Details
As a full-time Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the worlds best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes and multitask.
We have embarked on a hybrid model. You will be required to work a combination of both in office and at home.
Wage: $24.00/hour
Shift: Available to work various shifts Monday to Friday between 7AM to 8PM (No weekends)
Hybrid Model: Brampton Location - 2 days (Monday and Tuesday) in office and 3 days (Wednesday - Friday) at home per week
Vacation: 3 weeks' vacation
Responsibilities
- Successfully sell Coca Cola products to established customers via multiple customer contact channels through up-selling and cross-selling established products and introduction of new brands and packages which results in increased volume and profitability
- Resolve all inbound and outbound support requests per established guidelines
- Identify and act as a company ambassador by offering best sales programs to drive customer value and grow the customer’s beverage business
- Deliver professional account management for designated Coca Cola customers
- Utilize effective communication skills to ensure customer expectations are successfully achieved with all internal/external stakeholders
- Actively listen to customer inquiries and apply job knowledge to accurately complete the necessary request to ensure customer satisfaction
- Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs and resolve issues
- Escalate customer issues within established guidelines to ensure timely resolution
- Understands performance metrics and improves quality and capabilities to meet and/or exceed goals
- Ensure new/revised processes are understood and immediately applied to customer interactions via Coca Cola tools/resources
- Access multiple system applications simultaneously to effectively provide sales and service to customers
- Actively participate and contribute in engagement and team building activities
- Assist with projects per business needs
Qualifications
- High School Diploma or equivalent
- 2 years customer service experience with 1 year sales experience (contact center experience considered a strong asset)
- Proven ability to communicate persuasively, effectively and in a professional manner
- Proven ability to communicate effectively both verbally and in writing
- Demonstrated ability to provide outstanding customer service
- Demonstrated ability to successfully work independently and in a team environment
- Demonstrated ability to problem-solve and provide viable solutions based on customer needs and company objectives
- Experience working in various computer applications
- Strong attention to detail and time management skills
- Demonstrated ability to understand policies/guidelines and use them as intended
- Ability to speak French fluently is considered an asset to your application
#CBFLS
Bilingual Customer Solutions Agent - Call Center
Coca-Cola Canada Bottling Limited
Brampton - 44.71kmCustomer Service Full-time
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Human Resources Business Partner Contract Job
Human Resources BramptonJob Details
About This Opportunity
In this role you will work with a great team in all aspects of human resources and labour relations. You will execute activities aligned with the business while ensuring strategies, plans and initiatives are delivered in compliance with governing regulations, internal policies and best practices. This is a critical role in leading and fostering productive labour relations and employee engagement. This position is primarily based out of the GTA, preferably at our Brampton or King Street facility and supports our Greater Northern Ontario market unit. Travel to our Barrie facility on a weekly basis will be required.
Responsibilities
• Lead labour relations priorities within the assigned region including the administration of collective agreements and labour management relationships.
• Provide advice, coaching and counseling support to local management in the area of labour relations: contract interpretation, discipline, attendance management and grievances.
• Lead investigations and fact finding on employee and labour relations issues related to harassment and disciplinary issues.
• Balance the advocacy of employees with the requirements of the business to ensure decisions are fair.
• Implement Human Resources programs for all employees salaried, union and non-union.
• Champion the performance and talent management processes in the Region including participation in talent reviews and succession planning.
• Conduct training for employees and managers as required on labour relations, attendance management, anti-harassment and discrimination.
• Ensure best practices are followed by staying current with labour and employment legislation and HR industry developments and contribute to continuous improvement by influencing HR strategies, policies and procedures.
• Act as a change agent to support critical business initiatives and support leaders in all elements of effective change management.
• Required to travel to the Barrie facility on a weekly basis and be in our facilities 2-3 days per week.
Qualifications
• University degree, college diploma or equivalent experience with a focus in Human Resources, Business Administration, or related field.
• Minimum of 3 years human resources/labour relations is required.
• Experience supporting multi-location operations with multiple collective agreements.
• Proven ability to work closely with leaders to support the resolution of employee issues in a fast-paced manufacturing and distribution environment.
• Customer focused with proven relationship-building strengths and solid experience developing workforce plans based on business goals.
• Comfort and ability to thrive in a high-change and fast-paced environment.
• Proven collaboration skills with the ability to gain consensus through personal influence.
• Demonstrated ability to promote an inclusive work environment and support workforce diversity.
• Comfort with HR data, analytics, and HRIS systems is an asset.
• Capable of communicating and supporting employees at all levels of the organization.
About Us: Proudly Canadian and Independently Owned, We are Coke Canada!
Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide. For more information about Coke Canada Bottling, please visit cokecanada.com
Human Resources Business Partner
The Coca-Cola Company
Brampton - 44.71kmHuman Resources Contract
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Executive Assistant Full-time Job
Administrative Jobs BramptonJob Details
About This Opportunity
We are seeking an Executive Assistant to support our Vice President, Supply Chain and Vice President, Strategic Infrastructure & Capacity Planning in managing the administrative duties within a large matrixed operation.
Responsibilities
• High-volume scheduling & efficient calendar management: strategically organize meetings, events, and tasks to optimize the VP’s time and keep productivity on track. Proactively book senior leader meeting cadences using sound judgement to manage through scheduling conflicts, and log & manage scheduling requests
• Meeting management: coordination with attendee calendars/EAs, support the creation and circulation of pre-read materials and agendas, logistics and preparation of the meeting events (both on and off-site), minutes/meeting recordings, post-meeting overviews and takeaways and support prioritization & time management of tasks, goals, objectives and projects
• Expense report preparation and auditing
• Correspondence management – tailor correspondence style to the audience and aligned to the VP’s objectives. Efficient & effective prioritization & response to emails, liaise/follow up on behalf of the VP’s, organize inbox and task rules to support productivity
• Create, maintain, edit, and format a variety of correspondence, PowerPoint presentations, organization charts, and Excel spreadsheets. Maintain various departmental databases and lists.
• Event management: organize events, logistics and execution. Liaise cross-functionally with internal stakeholders and external vendors – venue, catering & AV support
• Travel arrangements: booking flights, transportation, meetings and lodging. Conference registration. Problem-solve any travel issues as they arise.
Qualifications
• 10+ years relevant experience supporting a Vice President level executive in a large organization
• Proficiency in full MS Office suite
• Agility & flexibility to support changing priorities
• Strong time management problem solving & organizational skills
• Pro-active and detail-oriented
• Exceptional communication, interpersonal & relationship management skills at all levels, both internally and externally
• Demonstrated ability to maintain a high level of confidentiality, exercising solid judgement
About Us: Proudly Canadian and Independently Owned, We are Coke Canada!
Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide. For more information about Coke Canada Bottling, please visit cokecanada.com
Executive Assistant
The Coca-Cola Company
Brampton - 44.71kmAdministrative Jobs Full-time
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Manager, Cloud Support Full-time Job
IT & Telecoms BramptonJob Details
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
As a Cloud Support Manager at Rogers, you will lead and manage a team of Cloud Support Specialists that use leading-edge technologies to deploy and maintain IaaS & PaaS services in a public cloud environment. This is a key role within the Public Cloud team that interfaces closely with other teams that are operating in the public cloud, to ensure a best-in-class customer experience to our business partners and end users. The ideal candidate is a self-starter with a strong focus on collaboration, monitoring, incident prevention, continuous improvements, and an innovative mindset that will lead to operational efficiencies. The candidate must have a strong track-record of leading a team, providing customer and technical support.
What you will be doing...
- Manage and develop a team of Cloud Support Specialists to continuously monitor and maintain cloud applications and services.
- Manage 24/7 on-call rotation, provide escalation support for high severity production issues and help deliver first class service and support to customers.
- Work closely with vendors to ensure platform availability and incident response.
- Lead cloud incidents, RCAs and post-mortems, facilitating Incident and Problem Management to prevent repeated incidents and adhere to agreed service levels.
- Provide insights and recommendations for service or application improvements.
- Lifecycle & patch management for IaaS and PaaS Cloud Services.
- Participate in daily sessions with the larger Cloud team, collaborate with Operations and Engineering to obtain a deep understanding of the Public Cloud usage.
- Develop standards and contribute towards the overall strategy of production support.
- Troubleshoot and resolve technical operational issues related to cloud Infrastructure.
- Ensure knowledge of the platforms is accurately maintained and play a lead role in ensuring the transfer across all support staff.
What you have...
- Experience as a client facing hands-on Lead or Manager of Cloud Support.
- Customer centric and realize the value of providing excellent customer service and support.
- Technical knowledge of at least one public cloud provider (Azure, AWS, OCI or GCP) and core understanding of the cloud service models (IaaS, PaaS, SaaS)
- Ecstatic about Public Cloud, and familiar with end-to-end build and deployment processes.
- Proven leadership skills and the ability to motivate teams. Exceptional abilities at mentoring and engaging others, empowering your team, and inspiring them to excellence.
- Experience working both independently and, in a team-oriented, collaborative environment is essential.
- Strong written, interpersonal, and oral communications skills and ability to communicate effectively to senior management.
- Demonstrated ability to think strategically about business, product, and technical challenges.
- Knowledge of container technologies (Azure AKS, Docker, Kubernetes, EKS, ECS)
- Strong knowledge and awareness of modern system administration, monitoring & observability, orchestration, configuration management and process management tools (i.e. Azure Monitor, AWS Cloud Watch, Log Analytics, Dynatrace, Zabbix, Grafana, Linux / Windows OS, Apache, NGINX, Git, Ansible, Azure DevOps, Cloud Formation, Terraform, or similar).
- Familiarity with fundamental networking/distributed computing environment concepts; NFS, key-based SSH; DNS; familiar with basic networking concepts: switching, routing, OSI network layers, firewalls, load-balancing at various layers, SMTP, HTTPS, SSL, SSH, AD
- A solid understanding of programming and scripting languages (Bash, Python)
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Manager, Cloud Support
Rogers
Brampton - 44.71kmIT & Telecoms Full-time
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Sales Associate Part-time Job
Sales & Retail BramptonJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
What does it mean to join our Rogers Team?
At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
Being a Rogers team member comes with some great perks & benefits including:
· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit 505A, 25 Peel Centre Dr (5391), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Sales Associate
Rogers
Brampton - 44.71kmSales & Retail Part-time
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Construction painters supervisor Full-time Job
Construction Jobs BramptonJob Details
Requirements:
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
1 to less than 7 months
Responsibilities
Tasks
- Prepare production and other reports
- Supervise workers and projects
- Co-ordinate and schedule activities
- Oversee apprenticeship training
- Recruit and hire workers and carry out related staffing actions
- Train or arrange for training
- Operate CADD and other computer software systems
- Set up machines and equipment
- Estimate costs and materials
- Ensure health and safety regulations are followed
- Recommend personnel actions
- Read blueprints and drawings
- Requisition or order materials, equipment and supplies
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
Construction painters supervisor
Shree Construction Ltd.
Brampton - 44.71kmConstruction Jobs Full-time
40.05
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Cleaner, heavy duty Full-time Job
EMBASSY GRAND CONVENTION CENTRE
Hospitality BramptonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to sweep, mop, scrub, and wax hallways, floors, and stairs
- The candidates should be able to operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse
- The candidates should be able to empty trash cans and other waste containers
- The candidates should be able to wash windows, interior walls, and ceilings
- The candidates should be able to make adjustments and minor repairs to heating, cooling, ventilation, plumbing, and electrical systems, and contact tradespersons for major repairs
- The candidates should be able to contact contractors for repairs and maintenance of the establishment
- The candidates should be able to perform minor repairs on appliances
- The candidates should be able to perform safety and security checks
- The candidates should be able to move heavy furniture, equipment, and supplies
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details
By email
[email protected]
Cleaner, heavy duty
EMBASSY GRAND CONVENTION CENTRE
Brampton - 44.71kmHospitality Full-time
26.10
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Construction helper Full-time Job
Construction Jobs BramptonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Construction specialization: Residential, Poured concrete
Physical Requirements:
- The candidates should be comfortable working outdoors and able to work effectively in noisy environments
- The candidates should be prepared for physically demanding tasks and possess manual dexterity for handling various tools and equipment, as well as being capable of performing repetitive tasks efficiently
- The candidates should demonstrate attention to detail in their work and be able to handle heavy loads as required by the job, including weights of up to 23 kg (50 lbs) when necessary
Other Requirements:
- The candidates should be dependable and reliable in fulfilling their duties and responsibilities, consistently completing tasks and meeting deadlines
- The candidates should function effectively as team players, collaborating with colleagues to achieve common goals, and demonstrate a strong work ethic, being hardworking in their approach
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to load, unload, and transport construction materials, including erecting and dismantling concrete forms, scaffolding, ramps, catwalks, shoring, and barricades
- The candidates should be able to assist in framing houses, erecting walls, and building roofs, as well as cleaning and piling salvaged materials
- The candidates should be capable of cleaning up chemical spills and other contaminants, as well as removing rubble and other debris at construction sites, while also being able to read and interpret blueprints
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
By email
[email protected]
Construction helper
G. Rock Corp
Brampton - 44.71kmConstruction Jobs Full-time
25
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Sales Associate Part-time Job
Sales & Retail BramptonJob Details
At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're excited to show customers how our latest products and services can help.
We’re growing our teams and are looking for retail representatives who are committed to innovating by sharing ideas that have real business impacts and creating a best-in-class customer experience for our communities and neighbours in our retail stores from coast-to-coast-to-coast.
Let’s help make your passion for the latest technology a career possible. Consider the following opportunity!
What does it mean to join our Rogers Team?
At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
Being a Rogers team member comes with some great perks & benefits including:
· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit 58, 499 Main St South (5392), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 301169
Sales Associate
Rogers
Brampton - 44.71kmSales & Retail Part-time
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Customer Service Representative Full-time Job
Customer Service BramptonJob Details
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Compensation and Benefits:
$32,600.00 - $44,000.00
Pay Type:
Salaried
Customer Service Representative
BMO CANADA
Brampton - 44.71kmCustomer Service Full-time
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