359 Jobs Found

Senior Manager, Creative Production Full-time Job

British Columbia Investment Management Corporation / BCI (Victoria) Asset Management

Management   Victoria
Job Details

The Senior Manager, Creative Production leads the Creative Production Hub, as a centralized shared service supporting all communications pillars. While content creation resides in each pillar, this role acts as the central engine for channel management, measurement and investment education content, orchestrating enterprise-wide communications strategy, planning, and prioritization. The Senior Manager is accountable for setting the vision for BCI’s visual brand, overseeing creative production, providing strategic oversight for corporate reports, investment education programs, digital platforms, and implementing an enterprise-wide measurement framework to drive communications efficacy. 

 

The Global Communications function operates within the Office of the COO and plays a crucial role in maintaining and enhancing BCI's relationships with its clients and stakeholders through world-class strategic engagement. Global Communications is responsible for managing BCI's brand, reputation, media relations, global profile, and industry partnerships. The function communicates effectively with both internal and external audiences, representing BCI's interests and strategic priorities. Overall, the Global Communications function is vital for ensuring stakeholder satisfaction, organizational alignment, reputation protection, and the organization's long-term success. 

 

WHO YOU WILL WORK WITH

The team operates with a 'create once, adapt many' philosophy, maximizing efficiency by adapting core content for multiple audiences and channels.  

The Hub serves as the connective tissue between communications pillars—ensuring integrated campaign execution, efficient resource sharing, and clear scope boundaries. Accountability for enterprise-wide measurement enables the function to demonstrate communications value against business objectives and drive continuous optimization. 

 

Reporting to the VP, Communications, the Senior Manager of the Creative Production Hub oversees BCI's centralized shared service for content production, channel management, brand governance, measurement, and investment education. The Hub acts as the central engine supporting Global Investment Communications and Employee Communications—orchestrating editorial planning, managing digital platforms, and ensuring consistent brand execution across all touchpoints. 

 

WHAT YOU BRING 

  • Post-secondary education in communications, marketing, graphic design, business, or related field 

  • 8+ years of progressive experience in communications, creative production, or brand management, with 5+ years experience in the financial services or institutional investment industry, and 5+ years in a leadership role  

  • Demonstrated expertise in leading editorial planning, content strategy, and prioritization frameworks across multiple channels and audiences 

  • Strong knowledge of digital platform governance, brand standards management, and communications measurement frameworks, with the ability to provide strategic direction for creative production (graphic design, videography/photography)  

  • Strong resource and project management skills; ability to prioritize and allocate resources effectively  

  • People leadership skills with proven ability to lead and develop a high-performing team, and cultivate a positive and engaging team culture; experience in coaching, team building, and mentoring 

  • Effective verbal and written communication skills at both the strategic and technical level 

  • Excellent interpersonal skills with the ability to communicate and work collaboratively with internal and external stakeholders 

  • A creative thinker with a strong track record of applying innovative solutions; demonstrated ability to champion AI adoption  

 

WHAT YOU WILL DO

Editorial Planning 

  • Partners with the Communications VP and Directors to orchestrate BCI’s Communications strategy, planning, and prioritization across all teams, ensuring all communication activities align with BCI’s objectives 

  • Oversees the centralized intake process and maintenance of an editorial calendar, establishes and monitors key measurements for content triage, and actively chairs the enterprise editorial committee to ensure cohesive editorial oversight 

  • Establishes a strategic filter and prioritization framework for communications requests, ensuring resources are allocated to highest-impact work aligned with BCI's business objectives 

  • Promotes a "create once, adapt many" workflow philosophy, breaking down silos and maximizing content efficiency by adapting core content for multiple audiences and channels 

  • Serves as the connective tissue between Global Investment Communications and Employee Communications pillars, ensuring consistent messaging, efficient resource sharing, integrated campaign execution, and clear scope boundaries to prevent overlap 

 

Oversight of Corporate Reporting & Special Projects 

  • Provides strategic oversight for the production of BCI's corporate reports and special projects (e.g., Corporate Annual Report, Stewardship Report, Investment Inventory) 

 

Brand & Digital Governance 

  • Partners with Communications VP and Directors, in collaboration with the Manager, Corporate Reporting & Digital Platforms, to oversee consolidation and maintenance of governance for BCI's digital platforms (BCI.ca, LinkedIn, The Exchange, Bull & Bear) 

  • Oversees the maintenance of BCI’s brand standards and messaging, in collaboration with the Senior Visual Designer, by ensuring consistent messaging and content across all audiences and channels, strengthening BCI’s reputation 

  • Provides strategic direction and high-level oversight for BCI’s digital platform content (BCI.ca, The Exchange, Bull & Bear) in collaboration with the Manager and Digital Specialist, ensuring they support strategic objectives 

 

Creative Hub Management 

  • Oversees the intake of all Studio projects, determines appropriate resource allocation across the studio team, allocates responsibilities, and manages project timelines in accordance with scope, budget, and resources 

  • Optimizes resource allocation between in-house capabilities and strategic outsourcing, managing agency and vendor relationships to ensure cost-effective, high-quality delivery of creative services while maintaining strategic focus for internal teams 

 

 Engagement & Education Management 

  • Owns the definition of event strategy, partnering with the Senior Manager, Engagement & Education 

  • Oversees the development and execution of client investment education programs and internal corporate events, in collaboration with the Senior Manager, Engagement & Education 

  • Considers resourcing and outsourcing support for the most effective and efficient use of budget and time 

 

Corporate Reporting & Efficacy Framework  

  • In collaboration with the Manager, Corporate Reporting & Digital Platforms, implements and continuously evolves a measurement framework to strategically assess the efficacy and impact of all BCI communications initiatives against overall business objectives 

  • Provides insight and direction aligned to BCI’s overall messaging for all reports, including the Corporate Annual Report 

  • Prioritizes and determines resourcing and outsourcing required for the most effective and efficient use of budget and resources for reporting and measurement 

  • Oversees and evaluates the development and monitoring of communication KPIs 

 

Team Leadership 

  • Leads, recruits, manages, and develops a high-performing team 

  • Manages performance, provides coaching and mentoring, and creates development opportunities for all team members 

  • Manages team resources, ensuring optimal allocation to meet project and communication commitments 

 

AI & Innovation Leadership 

  • Champions AI adoption across the communications function, identifying and prioritizing use cases for task automation, content drafting assistance, analytics enhancement, and workflow optimization 

  • Oversees development and governance of AI tools to support consistent, on-brand content creation while maintaining accuracy and compliance standards 

  • Fosters a culture of innovation and continuous improvement, evaluating emerging technologies and approaches that can enhance communications effectiveness and efficiency 

  • Keeps abreast of relevant industry-specific AI capabilities/best practices, ensuring the team remains current on emerging trends and technologies. 

 

Senior Manager, Creative Production

British Columbia Investment Management Corporation / BCI (Victoria) Asset Management
Victoria - 29.11km
  Management Full-time
  125,000  -  155,000
The Senior Manager, Creative Production leads the Creative Production Hub, as a centralized shared service supporting all communications pillars. While content creation resides in...
Learn More
Mar 26th, 2026 at 12:14

Senior Manager, Financial Reporting (20-month fixed term) Full-time Job

British Columbia Investment Management Corporation / BCI (Victoria) Asset Management

Financial Services   Victoria
Job Details

BCI is seeking a Senior Manager, Financial Reporting for a 20-month fixed-term in their Victoria office. 

 

In this role, you will lead a high-performing team through a period of significant transformation - encompassing system upgrades, AI integration, and expanded reporting requirements including carbon footprint — while maintaining the rigour required to meet external audit and financial reporting deadlines. Success in this role requires deep IFRS technical expertise, demonstrated change management capability, and the leadership presence to guide teams through complexity with clarity and confidence. 

 

This 20-month fixed term opportunity includes all benefits available to permanent employees, such as participation in our defined benefit pension plan, extended health and dental, vacation and wellness benefits. 

 

THE OPPORTUNITY 

Reporting to the Senior Director, Financial Reporting & Valuations, the Senior Manager, Financial Reporting manages internal and external financial reporting deliverables of BCI’s investment portfolios, collaborates with teams across the organization to guide and resolve IFRS accounting issues, and prepares financial information for BCI’s Audit Committee and Board. 

 

The Senior Manager, Financial Reporting, is responsible for pooled fund and program financial reporting, guiding and resolving accounting issues related to complex financial instruments including derivatives across all asset classes as well as leading the timely, complete, and accurate preparation of other internal and external financial reporting deliverables. The Senior Manager leads team members in continuous enhancements for current processes and procedures and implementing change management. The Senior Manager also leads projects within the branch or represents the branch in cross-functional corporate or departmental projects and works closely with investment, risk, valuations and investment accounting teams across the organization. 

 

WHO YOU WILL WORK WITH  

The Finance department is part of BCI Operations and is responsible for investment and corporate accounting, valuations, as well as financial statements and financial reporting to our clients. The team also leads BCI’s budgeting process, finance client engagement, finance operations, investment performance and analytics, procurement, tax structuring and tax compliance. Working with our internal business partners, auditors, and external advisors, the Finance department strives to be a trusted advisor to our internal and external clients by providing timely, accurate, and relevant financial information and analysis. 

 

Financial Reporting & Valuations is made up of two teams, Financial Reporting and Valuations who combined are responsible for the daily price verification for Fixed Income and Public Equity securities as well as the quarterly and year-end valuation processes for BCI’s private market investment portfolio, including Private Equity, Infrastructure & Renewable Resources, and Private Credit. The branch also resolves IFRS accounting and valuation issues across all asset classes, prepares annual financial statements for BCI programs, pooled funds, and Combined Funds, and reports and presents financial and valuation information to BCI’s Valuation Committee and Board and Board-related committees. 

 

WHAT YOU BRING  

  • A professional accounting designation (CPA or international equivalent) 

  • 8+ years of relevant accounting and financial reporting experience, with progressive management responsibilities in team management including change, resource, and performance management   

  • In depth exposure to IFRS, specifically IFRS 9, Financial Instruments and IFRS 13, Fair Value Measurement 

  • Good conceptual and technical understanding of securities markets, products, and structures 

  • Excellent interpersonal and analytical skills, with strong attention to detail 

  • Excellent business writing, communication and complex solutioning for multiple stakeholders with a service mindset 

  • Strategic and proactive, with strong critical thinking skills to analyze problems and tackle challenges in innovative ways 

  • Initiative, inquisitiveness, and drive to thrive in a fast-paced environment with competing priorities and deadlines within a team 

  • Experience interacting with senior management and external advisors / auditors 

  • Demonstrated experience with process automation and continuous improvement  

 

Preferred

  • Completion or pursuing CFA, CAIA or similar 

  • Prior audit experience specializing in IFRS audit engagements 

  • Familiarity and experience with Partnership for Carbon Accounting Financials (“PCAF”) standard and/or IFRS sustainability standards: IFRS S1 and IFRS S2 

  • Direct financial reporting experience in an investment manager environment 

  • Experience with Power BI or other data analytics and visualization tools 

  • Experience with Workiva 

 

WHAT YOU WILL DO  

  • Manages timely and accurate delivery of external financial reporting, including pooled fund and program level financial statements, ESG, and other investment financial information for internal and external stakeholders 

  • Leads all aspects of team management including change management, performance development, coaching, and career growth, while supporting recruitment and onboarding to build a high-performing, engaged team 

  • Proactively manages competing priorities with the Senior Director, providing timely escalation of issues and progress updates 

  • Leads external auditor engagements, including responding to auditor queries, providing applicable supporting audit evidence, and coordinating audit readiness across functions 

  • Motivates and empowers a team of professionals to complete work effectively and efficiently, while modeling and fostering a culture of continuous improvement 

  • Researches new and evolving accounting standards, recommends policy changes and revised disclosures, and ensures financial statements and financial information comply with IFRS  

  • Champions the adoption and continuous improvement of financial reporting systems and tools, including Workiva and AI-enabled automation, to drive operational efficiency and scalability across the reporting function, with process documentation supporting internal controls over financial reporting 

  • Maintains in-depth knowledge of clients and asset classes including investment objectives, reporting requirements, investment processes, instruments and structures 

  • Maintains in-depth knowledge of finance concepts, procedures, reporting and the end-to-end processes and technologies that support the finance function 

  • Develops, maintains and continuously improves financial solutions and processes aligned to client and asset class objectives 

  • Transforms complex financial data into actionable business intelligence through integrated quantitative and qualitative analysis for clients and asset classes 

  • Identifies and addresses risks, ensuring all reporting and processes meet the audit and internal control framework and adhere to compliance and risk management best practices 

  • Cultivates a peer network to resolve industry-wide financial reporting issues and stay current on emerging practices 

  • Evaluates the financial reporting impact of new derivative products, complex instruments, and corporate initiatives, providing recommendations and required financial information 

  • Actively participates in Finance and/or multi-department initiatives with a focus on building relationships, talent development and innovation  

  • Collaborates with the ESG team to report on BCI’s portfolio carbon footprint and associated disclosures Acts as the Senior Director, Financial Reporting & Valuations in their absence. 

 

 

Senior Manager, Financial Reporting (20-month fixed term)

British Columbia Investment Management Corporation / BCI (Victoria) Asset Management
Victoria - 29.11km
  Financial Services Full-time
  124,000  -  155,000
BCI is seeking a Senior Manager, Financial Reporting for a 20-month fixed-term in their Victoria office.    In this role, you will lead a high-performing team through a period of s...
Learn More
Mar 25th, 2026 at 12:42

Analyst, Investment Accounting Full-time Job

British Columbia Investment Management Corporation / BCI (Victoria) Asset Management

Financial Services   Victoria
Job Details

As an Analyst, you’ll support daily net asset value (NAV) validation and accounting for BCI’s pooled funds and segregated investments. As markets and structures evolve, so does the accounting that supports them. 

 

This role is ideal for someone who wants to understand the why behind institutional investment accounting and sees automation and AI as tools to improve how work gets done. You’ll apply sound judgment, build strong relationships across the organization, and expand your scope over time. 

 

WHO YOU WILL WORK WITH  

The Finance department is part of BCI Operations and supports investment and corporate accounting, valuations, financial statements, and financial reporting to our clients. The team also leads budgeting, tax, procurement, finance operations, and investment performance and analytics. 

 

Investment Accounting is responsible for daily net asset value validation across BCI’s investment structures, reconciliation to third parties, and maintaining strong internal controls. The team also supports valuation, financial statements, audits, and tax reporting across asset classes. 

 

WHAT YOU BRING  

  • University degree or Diploma in a related field 

  • Eligible for a professional accounting designation (CPA) or an intermediate student in a professional accounting program or equivalent 

  • 1-2 years accounting experience 

  • A basic knowledge of the securities markets and investment accounting 

  • Excellent interpersonal abilities, organizational skills, and attention to detail 

  • Ability to plan assigned workload to meet strict deadlines 

  • Advanced level Excel and Power Query skills and current experience with an industry standard accounting platform 

  • Experience evaluating current business processes and systems for improvement, automation and efficiency. 

  • Strong work ethic, desire for continuous learning, receptive to new ideas and embraces innovation 

  • Proficiency in using AI tools and software for content creation, analysis, and distribution is a strong asset 

 

WHAT YOU WILL DO  

Reporting to the Manager, Investment Accounting, the Analyst supports timely and accurate accounting for pooled funds and segregated investments held by BCI clients. The role applies sound judgment, accounting standards, and internal controls while working collaboratively to resolve issues and support stakeholders. 

  • Complete daily net asset value (NAV) validation and accounting for pooled funds, and perform reconciliations for segregated investments in line with procedures and internal control requirements 

  • Work with vendors, internal teams, and departments to identify and resolve routine accounting issues related to investment structures 

  • Support year-end activities, including pooled fund distributions, tax calculations, financial statements, and regulatory reporting 

  • Assist with asset class valuation activities and the preparation of working papers for audit and tax purposes 

  • Support Associate and Senior Analysts in investigating and resolving accounting matters as required 

  • Build and maintain an understanding of BCI’s clients, asset classes, investment structures, and end-to-end finance processes 

  • Transform complex datasets from BCI’s Enterprise Data Platform into accurate, reliable reports and insights  

  • Contribute to the development, maintenance, and continuous improvement of finance processes and solutions aligned to client and asset class needs 

  • Identify opportunities to streamline processes through automation and the thoughtful use of AI 

  • Ensure reporting and processes align with audit, internal control, and risk management frameworks 

 

WHERE YOU WILL WORK  

This role will be based in our office in downtown Victoria, BC. Relocation support is available if needed. BCI is an in-person, collaborative organization with the flexibility to work remotely up to one day per week.

Analyst, Investment Accounting

British Columbia Investment Management Corporation / BCI (Victoria) Asset Management
Victoria - 29.11km
  Financial Services Full-time
  77,000  -  93,000
As an Analyst, you’ll support daily net asset value (NAV) validation and accounting for BCI’s pooled funds and segregated investments. As markets and structures evolve, so does the...
Learn More
Mar 25th, 2026 at 12:28

Coordinator, People Experience Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Human Resources   Victoria
Job Details

At BC Ferries, our people are at the heart of everything we do. Every sailing, every connection, every safe arrival depends on dedicated teams working together with care, professionalism, and respect.

 

We’re looking for a Coordinator, People Experience to join our People Experience team — a role where you’ll help create a workplace grounded in connection, safety, and trust. If you’re someone who thrives on helping others, takes pride in accuracy and confidentiality, and believes that great employee experiences lead to great customer experiences, we’d love to meet you.

 

As a Coordinator, you’ll play a key role in ensuring our people feel supported, informed, and valued throughout their employment journey — from recruitment to onboarding and beyond.

This is more than an administrative role. It’s about building relationships, supporting safe and respectful workplaces, and ensuring our processes reflect the care we have for our people.

 

The role

Reporting to the Manager, People Experience, you contribute value through key areas of oversight such as:

  • Maintaining superior customer service and fostering positive relationships in communications with employees, resolving problems and issues as they arise;
  • Providing confidential administrative services, including preparing letters, correspondence, and reports, and coordinating HR documentation and approvals;
  • Assisting with internal recruitment for bargaining unit roles, including interviewing, screening, and selecting applicants;
  • Maintaining employee personnel files and electronic records, including HRIS data entry, ensuring data integrity and compliance with organizational standards;
  • Supporting People Experience programs, including employment lifecycle activities, HR transactions, and coordinating and facilitating New Hire Orientations at the Atrium;
  • Responding to routine employee and leader inquiries related to policies, procedures, systems, and programs, escalating complex matters as required;
  • Assisting with attendance tracking and reporting activities using established tools and processes;
  • Supporting compliance with employment legislation, collective agreements, and organizational policies by following defined procedures and controls;
  • Assisting with audits, data validation, and quality checks to ensure the accuracy of people data and records;
  • Maintaining confidential information, both electronically and manually;

 

What you bring to the team

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
  • 1-3 years experience in an HR, People Experience or administrative support role
  • Basic understanding of HR policies, employee lifecycle processes, and people data administration
  • Experience working with HRIS or workforce management systems is an asset
  • Exposure to unionized or operational environments is an asset

 

Competencies:

  • Strong interpersonal and customer focused skills
  • Strong communication skills, both verbal and written
  • Ability to multi-task, set priorities, and work well under pressure meeting established deadlines
  • Flexibility, with the ability to work well in a fast paced ever changing environment
  • Sound judgement, analytical, and problem-solving skills
  • High level initiative and motivation
  • Proficient in Windows based software programs
  • Experience in the use of Oracle HR databased programs
  • Accuracy and attention to detail
  • Thorough understanding of company policies, regulatory requirements and collective agreement.

Coordinator, People Experience

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  Human Resources Full-time
  66,500  -  83,100
At BC Ferries, our people are at the heart of everything we do. Every sailing, every connection, every safe arrival depends on dedicated teams working together with care, professio...
Learn More
Feb 27th, 2026 at 12:28

User Experience Designer Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Marketing & Communication   Victoria
Job Details

We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are looking for a key member of our marketing team who shares a passion for BC’s coast to support our continued growth.

We are searching for a User Experience (UX) Designer to support the delivery of UX design initiatives in collaboration with other designers, the brand and creative services and customer experience teams, and other key business stakeholders. This is a multi-faceted role that will involve participation in long-term, strategic user experience projects as well as day-to-day operational responsibilities.

To be the right fit, you are a self-starter and strategic thinker – someone with a user-centric mindset. You demonstrate a passion for digital design and have a high level of creativity and the technical skills required in order to bring brands to life. You have a demonstrated ability to manage multiple priorities and problem-solve, are a team player and excel in a collaborative setting.

 

The Role
Reporting to the Manager, Digital Services, you add value and are energized by key areas of oversight such as:

  • Bringing BC Ferries’ brand to life with creative digital designs and ensure that user experience, design and content on the website, app and intranet align with the overall business strategy, including the brand and customer experience strategies;
  • Developing and prototype design enhancements for e-commerce website, app and other digital assets as required, through data-driven decisions and in alignment with the customer experience strategy;
  • Working with development team on UAT testing and delivery and execution of improvements;
  • Demonstrating prototypes to internal and external stakeholders and perform customer testing;
  • Contributing to creation and maintenance of schedule content on the website (SAP Hybris), app (React Native), and other media as required;
  • Acting as key point of contact for issues and requests relating to online schedules and internal websites, as well as digital signage;
  • Supporting audio and video media preparation, management and distribution through internal and offsite storage and retrieval services;
  • Participating in ideation and vision mapping sessions with key stakeholders;
  • Troubleshooting and recommend fixes for multi-device user interfaces and booking flows;
  • Reviewing customer input, website analytics reports and data to identify and resolve UX pain points;
  • Participating in multi device and multi OS testing of web and app enhancements;
  • Training, coaching and supporting the development of junior designers;
  • Supporting larger design capital projects and other data driven customer experience initiatives;
  • Developing and maintaining a thorough understanding of company policies and procedures;
  • Working closely with various departments and cross-functional working groups in support of business initiatives;

 

What you bring to the team

  • Degree in Information Technology, Computer Science, User Experience Design, Marketing or related field
  • Minimum 4-6 years working in a user experience design role for ecommerce sites
  • Experience supporting mission critical websites, content management systems and related applications in a complex, fast-paced business environment
  • Experience conducting user testing research
  • Experience working collaboratively with cross-functional teams in a complex organization
  • Ability to build trust and rapport with key stakeholders
  • Working knowledge of HTML, CSS, JavaScript and React
  • Proficient in using prototyping, web design and graphic design applications
  • Ability to provide user access and training for digital applications
  • Ability to accurately transcribe complex data sets into readable formats
  • Working knowledge of Jira, Confluence, Cherwell and SharePoint applications, or similar
  • Working knowledge of Agile/Scrum methodologies.

User Experience Designer

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  Marketing & Communication Full-time
  83,500  -  104,300
We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are look...
Learn More
Feb 27th, 2026 at 12:22

User Experience Designer Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Marketing & Communication   Victoria
Job Details

We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are looking for a key member of our marketing team who shares a passion for BC’s coast to support our continued growth.

We are searching for a User Experience (UX) Designer to support the delivery of UX design initiatives in collaboration with other designers, the brand and creative services and customer experience teams, and other key business stakeholders. This is a multi-faceted role that will involve participation in long-term, strategic user experience projects as well as day-to-day operational responsibilities.

To be the right fit, you are a self-starter and strategic thinker – someone with a user-centric mindset. You demonstrate a passion for digital design and have a high level of creativity and the technical skills required in order to bring brands to life. You have a demonstrated ability to manage multiple priorities and problem-solve, are a team player and excel in a collaborative setting.

 

The Role
Reporting to the Manager, Digital Services, you add value and are energized by key areas of oversight such as:

  • Bringing BC Ferries’ brand to life with creative digital designs and ensure that user experience, design and content on the website, app and intranet align with the overall business strategy, including the brand and customer experience strategies;
  • Developing and prototype design enhancements for e-commerce website, app and other digital assets as required, through data-driven decisions and in alignment with the customer experience strategy;
  • Working with development team on UAT testing and delivery and execution of improvements;
  • Demonstrating prototypes to internal and external stakeholders and perform customer testing;
  • Contributing to creation and maintenance of schedule content on the website (SAP Hybris), app (React Native), and other media as required;
  • Acting as key point of contact for issues and requests relating to online schedules and internal websites, as well as digital signage;
  • Supporting audio and video media preparation, management and distribution through internal and offsite storage and retrieval services;
  • Participating in ideation and vision mapping sessions with key stakeholders;
  • Troubleshooting and recommend fixes for multi-device user interfaces and booking flows;
  • Reviewing customer input, website analytics reports and data to identify and resolve UX pain points;
  • Participating in multi device and multi OS testing of web and app enhancements;
  • Training, coaching and supporting the development of junior designers;
  • Supporting larger design capital projects and other data driven customer experience initiatives;
  • Developing and maintaining a thorough understanding of company policies and procedures;
  • Working closely with various departments and cross-functional working groups in support of business initiatives;

 

What you bring to the team

  • Degree in Information Technology, Computer Science, User Experience Design, Marketing or related field
  • Minimum 4-6 years working in a user experience design role for ecommerce sites
  • Experience supporting mission critical websites, content management systems and related applications in a complex, fast-paced business environment
  • Experience conducting user testing research
  • Experience working collaboratively with cross-functional teams in a complex organization
  • Ability to build trust and rapport with key stakeholders
  • Working knowledge of HTML, CSS, JavaScript and React
  • Proficient in using prototyping, web design and graphic design applications
  • Ability to provide user access and training for digital applications
  • Ability to accurately transcribe complex data sets into readable formats
  • Working knowledge of Jira, Confluence, Cherwell and SharePoint applications, or similar
  • Working knowledge of Agile/Scrum methodologies.

User Experience Designer

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  Marketing & Communication Full-time
  83,500  -  104,300
We’re proud to be one of the largest ferry operators in the world and for over 60 years, we have been dedicated to providing safe and efficient travel to our customers. We are look...
Learn More
Feb 27th, 2026 at 12:22

Payroll Support Clerk Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Financial Services   Victoria
Job Details

At BC Ferries, payroll is more than processing numbers. It’s about ensuring accuracy, compliance, and trust for thousands of employees who keep our vessels sailing and terminals operating. We’re looking for a meticulous, organized, and collaborative Payroll Support Clerk to join our Payroll team.

 

As a Payroll Support Clerk, you play a critical role in maintaining the integrity and accuracy of payroll operations. You are detail-oriented, proactive, and capable of managing large volumes of administrative work while meeting tight deadlines and shifting priorities.

 

If you thrive in high-volume environments, take pride in precision, and enjoy supporting a team that values accountability and service excellence, we’d love to hear from you.

 

The Role

Reporting to the Payroll Manager, you add value and are energized by key areas of oversight such as:

  • Sorting, acknowledging, and accurately filing payroll documents in a timely manner;
  • Administering archiving of payroll records and documentation, including secure storage and retrieval;
  • Performing inquiries within Oracle Payroll to support timely and accurate responses to employee and external inquiries;
  • Providing clerical and administrative support to Payroll team members as required;
  • Supplying information to internal departments and external agencies in accordance with established procedures;
  • Assisting with general payroll-related duties to support smooth daily operations;
  • Providing orientation, guidance, and informal training to colleagues as needed;
  • Contributing to a collaborative, service-focused payroll environment;

 

What you bring to the team

  • Successful completion of High School Education (Grade 12)
  • Currently enrolled in the National Payroll Institute’s Payroll Compliance legislation course, working towards PCP certification
  • Successful completion of Payroll Compliance and Legislation under the Canadian Payroll Association preferred
  • Ability to multi-task & handle rapidly changing priorities
  • Demonstrates strong communication skills and interpersonal skills
  • Ability to work in a team environment with minimal supervision
  • Basic computer skills with knowledge of Outlook, Word and Excel
  • Strong team orientation
  • High level of self-motivation and initiative
  • Ability to work well under pressure
  • Ability to establish and maintain cooperative working relationships

Payroll Support Clerk

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  Financial Services Full-time
  4,824
At BC Ferries, payroll is more than processing numbers. It’s about ensuring accuracy, compliance, and trust for thousands of employees who keep our vessels sailing and terminals op...
Learn More
Feb 27th, 2026 at 12:09

Analyst, People Data Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Human Resources   Victoria
Job Details

At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passionate about turning workforce insights into strategic action.

 

As a vital part of the People & Safety team, you support the organization by analyzing and interpreting workforce data to drive strategic decision-making.  You are a data-driven professional with an analytical mind who can translate complex data into actionable insights. As a People Data Analyst, you are responsible for gathering, organizing, and analyzing employee data to provide insights on emerging trends across our organization, including talent acquisition, workforce planning and scheduling, employee engagement, demographics, performance, and retention.

 

If you thrive at the intersection of analytics, storytelling, and business partnership — and enjoy transforming complex workforce data into clear, actionable insights — this is your opportunity to make a measurable impact.

 

The Role

Reporting to the Manager, People Analytics, you add value and are energized by key areas of oversight such as:

  • Collaborating with People & Safety business partners to understand key business priorities and curate actionable people metrics and insights;
  • Designing, developing, and maintaining self-service dashboards and scalable analytics solutions for Business Leaders and People & Safety;
  • Building relational data models and dashboard reports in select platform (Oracle, Power BI, etc.);
  • Supporting the overall accuracy, integrity, and governance of our People Systems & Data;
  • Preparing and presenting data-driven recommendations to support decision-making processes to senior business leaders;
  • Continuously seeking opportunities to improve data collection processes, analysis methods, and reporting tools;
  • Implementing best practices in data management and analysis to enhance the overall effectiveness of People operations;
  • Compiling, analyzing, and submitting People data to comply with internal and external reporting or other legislative People requirements;

 

What you bring to the team

  • Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Computer Science, or related field or an equivalent combination of related education and experience
  • 3-5 years’ experience in a data focused role, preferably in an HR or Scheduling function
  • 3-5 years’ experience interpreting collective agreements.

Analyst, People Data

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  Human Resources Full-time
  83,500  -  104,300
At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passion...
Learn More
Feb 26th, 2026 at 10:46

Analyst, People Data Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Human Resources   Victoria
Job Details

At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passionate about turning workforce insights into strategic action.

 

As a vital part of the People & Safety team, you support the organization by analyzing and interpreting workforce data to drive strategic decision-making.  You are a data-driven professional with an analytical mind who can translate complex data into actionable insights. As a People Data Analyst, you are responsible for gathering, organizing, and analyzing employee data to provide insights on emerging trends across our organization, including talent acquisition, workforce planning and scheduling, employee engagement, demographics, performance, and retention.

 

If you thrive at the intersection of analytics, storytelling, and business partnership — and enjoy transforming complex workforce data into clear, actionable insights — this is your opportunity to make a measurable impact.

 

The Role

Reporting to the Manager, People Analytics, you add value and are energized by key areas of oversight such as:

  • Collaborating with People & Safety business partners to understand key business priorities and curate actionable people metrics and insights;
  • Designing, developing, and maintaining self-service dashboards and scalable analytics solutions for Business Leaders and People & Safety;
  • Building relational data models and dashboard reports in select platform (Oracle, Power BI, etc.);
  • Supporting the overall accuracy, integrity, and governance of our People Systems & Data;
  • Preparing and presenting data-driven recommendations to support decision-making processes to senior business leaders;
  • Continuously seeking opportunities to improve data collection processes, analysis methods, and reporting tools;
  • Implementing best practices in data management and analysis to enhance the overall effectiveness of People operations;
  • Compiling, analyzing, and submitting People data to comply with internal and external reporting or other legislative People requirements;

 

What you bring to the team

  • Bachelor’s degree in Human Resources, Business Administration, Data Analytics, Computer Science, or related field or an equivalent combination of related education and experience
  • 3-5 years’ experience in a data focused role, preferably in an HR or Scheduling function
  • 3-5 years’ experience interpreting collective agreements.

Analyst, People Data

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  Human Resources Full-time
  83,500  -  104,300
At BC Ferries, our people keep coastal communities connected. Behind every sailing is a workforce strategy powered by data. We’re looking for an Analyst, People Data who is passion...
Learn More
Feb 26th, 2026 at 10:46

Director, IT Operations Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

IT & Telecoms   Victoria
Job Details

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

 

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

 

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

 

The Opportunity

We are seeking a Director, IT Operations to lead the core infrastructure and front-line technology services that power one of the largest and most complex marine transportation networks in the world.

 

This is a critical leadership role providing oversight of enterprise infrastructure, cloud operations, and end-user support — ensuring stability today while advancing modernization for tomorrow.

 

As a Director, IT Operations, you provide strategic leadership for the reliability, resilience, and continuous evolution of BC Ferries’ core IT services.

 

The portfolio includes:

  • On-premise data centres and server environments (Windows, Linux/UNIX)
  • Enterprise storage, backup, disaster recovery, and virtualization platforms
  • Microsoft 365 and Azure tenants
  • Monitoring, automation, and cloud governance platforms
  • Field Technology Services (Tier 2)
  • IT Helpdesk operations (Tier 1, 24x7 support model)

 

The Role

Reporting to the Executive Director, Technology Services, you contribute value through key areas of oversight such as:

  • Developing and executing the IT Operations strategy aligned with enterprise technology and business priorities;
  • Overseeing operational governance across availability, capacity, service levels, incident response, vendor performance, and cost optimization;
  • Establishing policies, standards, and operating models for infrastructure, cloud, and end-user support services;
  • Providing leadership in multi-year roadmap planning, including data centre lifecycle management, compute refresh, Microsoft 365 and Azure modernization, and monitoring platform evolution;
  • Leading teams supporting Cloud Operations, Windows Server, Linux/UNIX, virtualization platforms, enterprise storage, backup and disaster recovery, and compute automation;
  • Ensuring secure and resilient configuration, patching, monitoring, and lifecycle management of server environments;
  • Overseeing system performance, capacity planning, and enterprise infrastructure reliability initiatives;
  • Driving modernization toward cloud-based services where appropriate;
  • Ensuring the operation, lifecycle management, compliance, and physical security of corporate data centres and server rooms;
  • Overseeing power, cooling, rack infrastructure, networking handoffs, and site resiliency across shore locations and onboard vessels;
  • Ensuring disaster recovery readiness, backup integrity, and high availability architecture;
  • Managing vendor contracts related to colocation, hardware maintenance, and physical infrastructure services;
  • Providing leadership for Microsoft 365 workload administration, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Defender, and identity security;
  • Overseeing configuration governance, licensing strategy, and operational standards across collaboration and cloud platforms;
  • Partnering with IT Security to strengthening compliance, data governance, DLP, retention, and secure collaboration practices;
  • Overseeing Azure tenant management and adoption, including landing zone governance, cloud provisioning, monitoring, and cost management;
  • Implementing and maintaining cloud architecture standards across identity, network topology, automation, and security baselines;
  • Leading workload transitions to Azure while ensuring seamless hybrid interoperability;
  • Leading field technology and IT Helpdesk teams, strengthening incident intake, triage, request fulfillment, first-contact resolution, and 24x7 service delivery;
  • Championing automation, self-service capabilities, proactive monitoring, and problem management;
  • Embedding ITSM processes across incident, problem, change, request, and knowledge management disciplines;
  • Leveraging KPIs and service reporting to drive transparency, informed decision-making, and operational efficiency;
  • Leading, mentoring, and developing a multi-disciplinary team of managers, specialists, analysts, and technicians;
  • Building a performance-driven culture grounded in accountability, service excellence, and professional growth;
  • Managing operational budgets across compute, cloud services, data centres, and support functions;
  • Overseeing strategic vendor relationships, including hardware OEMs, MSPs, cloud providers, and licensing partners;
  • Ensuring contract compliance, performance monitoring, and procurement alignment with corporate policy;

 

What you bring to the team

  • Bachelor’s degree in Business, Computer Science, or IT related field
  • ITIL certification strongly preferred
  • Cloud and infrastructure certifications (Azure, M365, VMware, RedHat) considered an asset
  • 10+ years of IT operations leadership, including managing leaders and multi-disciplinary teams
  • Strong understanding of ITSM practices, automation, monitoring, and operational governance
  • Demonstrated experience with hybrid infrastructure (on-prem + Azure cloud) and O365 enterprise operations
  • Experience leading large-scale service desk/support operations (Tier 1 and Tier 2)

 

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

 

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

 

Additional Information

The target salary range: $159,800 - $199,700 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

Director, IT Operations

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  IT & Telecoms Full-time
  159,800  -  199,700
BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers...
Learn More
Feb 17th, 2026 at 14:47

Director, Portfolio Planning & Execution Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

IT & Telecoms   Victoria
Job Details

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

 

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

 

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

 

The Opportunity

We are seeking a Director, Portfolio Planning & Execution to lead the planning, oversight, and delivery of our IT portfolio — ensuring that technology initiatives are strategically aligned, effectively executed, and deliver measurable business outcomes.

 

As the Director, Portfolio Planning & Execution, you will provide strategic oversight and direction across IT programs and initiatives. You will also ensure alignment with corporate and IT strategy, optimizes resource allocation, and delivers technology-enabled business value across the organization.

 

Working closely with IT and business leaders, vendors, and stakeholders, you will guide programs to successful planning, execution, and delivery — on time, on budget, and aligned to business outcomes.

 

This is a high-impact leadership role responsible for driving the IT Capital Plan, confirming portfolio scope, designing programs, and developing roadmaps that turn strategy into results.

 

The Role

Reporting to the Executive Director, Business Transformation, you contribute value through key areas of oversight such as:

  • Leading the enterprise portfolio planning and delivery execution, aligning initiatives and investments with Corporate and IT strategy and the future operating model
  • Shaping and maintaining integrated program roadmaps outlining sequencing, milestones, and high-level deliverables across the portfolio lifecycle;
  • Driving successful program execution through active delivery leadership and collaboration with Business and IT teams, vendors, and stakeholders to achieve committed outcomes;
  • Managing portfolio and program-level budget allocations, forecasts, and financial performance across all assigned initiatives;
  • Collaborating with infrastructure, architecture, and applications teams to delivering interim or stop-gap solutions using existing technologies where appropriate;
  • Overseeing the development and evaluation of Requests for Proposal, Quotes, and Information (RFXs) in alignment with IT strategy and the future architectural roadmap;
  • Mitigating risks and proactively resolving issues to maintain momentum and program stability;
  • Driving the development and execution of new technology, product, or collaboration initiatives as assigned;
  • Encompassing the leadership responsibilities aligned with those of a Senior Project Manager, including end-to-end delivery oversight;
  • Communicating and managing project expectations with team members and stakeholders, defining success criteria, and disseminating information throughout the project lifecycle;
  • Facilitating workshops, Working Group sessions, Steering Committee meetings, and other stakeholder forums as required;
  • Conducting and supporting team member performance management and development activities;
  • Managing interdependencies, conflicting requirements, and overlapping impacts across business processes, IT services, and enterprise architectures;

 

What you bring to the team

  • Bachelor’s degree in Business Administration, Computer Science or related field
  • 10+ years of proven business/technology leadership and 15+ years of project management experience
  • Certified Scrum Manager and SAFe Scrum Master Certification an asset

 

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

 

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

 

Additional Information

The target salary range: $159,800 - $199,700 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

Director, Portfolio Planning & Execution

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  IT & Telecoms Full-time
  159,800  -  199,700
BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers...
Learn More
Feb 17th, 2026 at 14:39

Executive Director, IT Applications & Data Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

IT & Telecoms   Victoria
Job Details

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

 

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

 

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

 

The Opportunity

We are seeking an exceptional senior technology leader to join us as Executive Director, IT Applications & Data. This is a high-impact role responsible for shaping and modernizing our enterprise applications while ensuring operational excellence across a diverse and mission-critical portfolio.

 

This is more than a systems leadership role. It is an opportunity to transform how technology delivers value across the organization. The Executive Director is accountable for a broad and complex portfolio including:

  • Customer-facing websites and booking platforms
  • Oracle ERP (HR & Finance)
  • IBM Maximo CMMS
  • Custom-built enterprise applications

 In this role, you will lead through a period of modernization — balancing stability and knowledge retention across legacy platforms with the strategic adoption of SaaS and cloud technologies and taking advantage of AI capabilities that can help accelerate work and improve overall quality.

 

This role requires a leader who can elevate engineering discipline, streamline delivery, optimize vendor partnerships, and strengthen organizational capability — all while keeping mission-critical systems running reliably.

 

We are looking for a leader who will champion software engineering discipline, improve delivery efficiency, cultivate strong vendor partnerships, and grow organizational capability while keeping mission-critical systems resilient and dependable.

 

At the heart of all this we want a leader who supports the team on upskilling through formal training and on the job learning, working to develop career pathways and foster a culture of collaboration and innovation.  

 

The Role

Reporting to the Vice President & Chief Information Officer, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

  • Leading the enterprise applications and data portfolio, overseeing ERP, CMMS (IBM Maximo), web and booking platforms, custom-built solutions, and data/BI systems, ensuring security, stability, business alignment, and a clear roadmap toward modernization;
  • Maturing foundational software engineering disciplines, including environment management, source/code control, testing and automation, and release/change management, while driving scaled agile adoption, metrics-driven delivery, and continuous process improvement;
  • Advancing DevOps and automation practices by strengthening CI/CD pipelines, automated testing, monitoring, and incident response, and standardizing ways of working across applications and data teams to enable speed, stability, and efficiency;
  • Balancing legacy stability and modernization by sustaining ERP, Maximo, custom-built applications, and legacy BI platforms, managing technical debt, guiding SaaS and cloud adoption, and implementing transition strategies that enable teams to support both legacy and modern environments;
  • Building and executing SaaS, cloud, and data modernization roadmaps, overseeing governance, integration, and security of third-party solutions, and evolving traditional BI capabilities into scalable data engineering platforms;
  • Assessing and optimizing the IT organizational structure, delivery model, and operating processes, implementing changes that streamline operations, strengthen accountability, and align people, processes, and tools with future-state objectives;
  • Partnering with the Vendor Management Office to shaping vendor strategy, managing contracts and performance frameworks, optimizing commercial outcomes, and introducing governance models that drive accountability and service excellence across third-party providers;
  • Strengthening workforce engagement and cross-training by building resilience across legacy and modern platforms, preserving institutional knowledge, developing new SaaS, cloud, and data engineering capabilities, and fostering a culture of collaboration and continuous learning;
  • Serving as a trusted business partner, co-creating solutions aligned to organizational priorities, shifting IT toward business-driven outcomes, and partnering with Finance, HR, Operations, and Asset Management to deliver integrated enterprise value;
  • Providing disciplined financial stewardship by managing a $15M+ annual budget, driving efficiency through process improvement and vendor optimization, and balancing legacy sustainment with strategic modernization investments;

 

 

What you bring to the team

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. Master’s degree preferred
  • 12+ years of progressive IT leadership across enterprise applications, ERP, CMMS, and data/analytics

 

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

 

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

 

Additional Information

The target salary range: $203,500 - $254,400 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

Executive Director, IT Applications & Data

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
Victoria - 29.11km
  IT & Telecoms Full-time
  203,500  -  254,400
BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers...
Learn More
Feb 17th, 2026 at 14:33

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