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CWB Corporate

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

The opportunity

The Service Desk Analyst delivers high quality technical support and customer service to internal stakeholders across CWB Financial Group, ensuring their IT-related issues are resolved promptly and effectively.  By managing and resolving Incidents, processing Service Requests, and providing expert guidance, they aim to maintain high levels of user satisfaction and operational efficiency, enabling seamless and productive use of technology within the organization.

Specific Accountabilities

Accountability #1 – Client Support

• Incident Management

  • Logging, categorizing, and prioritizing Incidents reported by Client Partners.

  • Diagnosing and resolving technical issues and/or updating client partners within agreed time frames.

  • Triaging unresolved incidents to appropriate support teams.

• Service Request Management

  • Fulfilling Service Requests such as access provisioning, access deprovisioning, software installs, etc.

  • Ensuring Service Requests are fulfilled and communicated within established timelines.

• Communication

  • Receive and process contacts from Client Partners  through various methods: phone, self-serve, email, chat, etc.

  • Keeping Client Partners informed about the status and progress of their Incidents and Service Requests.

  • Interpreting and translating customer concerns and requests for IS teams and technical outcomes into laymen speak for Client Partners.

  • Providing clear and concise instructions to users for troubleshooting and resolving issues.

  • Initiating and communicating updates to Major Incidents to IS and/or Client Partners.

• Documentation

  • Maintaining accurate records of Incidents, Service Requests, and outcomes in ServiceNow

  • Creating and updating knowledge base articles, intranet pages and support documentation.

• Problem Management Support

  • Identifying and documenting recurring issues within Problem Management for root cause investigation.

  • Assisting in the investigation and analysis of underlying problems.

• User Training and Support

  • Educating Client Partners on best practices for using IT systems and software.

• Compliance and Security

  • Adhering to IS policies, procedures and security protocols. 

  • Ensuring compliance with data protection and privacy regulations.

• Customer Service

  • Delivering excellence customer service and maintaining a professional demeanor.

  • Ensuring user satisfaction and addressing any concerns or complaints.

Accountability 2 – Process Development and Improvement

• Continuous Improvement

  • Recommend improvements to existing processes and procedures to increased efficiencies, improve turn-around time of Client Partner contacts or prevent Incidents.

  • Participate in process improvement initiatives.

  • Provide feedback on tools, processes and procedures to enhance service quality.

• Learn and support new or changing services transitioned to operations.

Accountability #3 – People

• Inspire trust by being open, honest and direct in communication meeting commitments and behaving ethically in all dealings

• Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute and excel

• Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment

• Accept responsibility and accountability for actions and results

• Make decisions guided by common sense and sound business judgement

• Prepare and regularly review annual goals and career development plan with manager/supervisor

• Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions.

Skills and competencies that will take you further

Professional Knowledge (Education & Technical Knowledge)

• University Degree\Community College diploma in Information Technology and/or Business Administration.

• ITIL Foundations Certificate considered an asset.

Professional Experience (Practical Experience)

• 1+ years of IS/IT work experience and related study in a client service or service desk environment, with an understanding of the various functions of an IT department.

• Experience with ITSM tools, Microsoft Entra ID (Azure Active Directory), Microsoft 365 Administration, Microsoft System Center Configuration Manager (SCCM), Citrix, and VPN.

Professional Competencies

• Ability to prioritize and manage a large number of tasks simultaneously.

• Excellent written and oral communication skills to communicate with both technical and business team members/stakeholders.

• Strong focus on customer service with a patient, positive and customer friendly attitude.

• Ability to understand and accurately interpret the meaning, purpose impact and urgency of issues and requests reported by Client Partners

• Ability to remain calm in high-pressure situations and deescalate.

• Strong analytical and problem-solving skills.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

Closing Date:

* Position closes at 12:01am on the close date identified below.

07/1/2024

Location: Vancouver, BC, Edmonton, AB, Calgary, AB, Winnipeg, MB, Toronto, ON

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

The opportunity

We are seeking a practiced HR professional to join our People & Culture team as an HR Business Advisor. In our fast-paced environment, you will act as a strategic partner to our HR Business Partner team in many areas such as workforce planning, talent management, employee relations, compensation, workforce culture, and HR program development and support. Your role will also involve supporting and implementing employee relations, human resources and talent management policies, programs, and practices. We are proud of the crucial role we play in ensuring the continued support and success of internal clients within CWB Financial Group.

Areas of focus

Resource to leaders & employees

• In consultation with the HR Business Partners or AVP, HR Business Partnerships, provide guidance, counsel, direction and advice to leaders and employees on HR matters.

• Provide advice and guidance to managers on the interpretation and implementation of policies.

• Support the HR Business Partners or AVP, HR Business Partnerships to provide managers advice in coaching, performance management and evaluation of employees.

• Ensures any talent development strategy is embedded in talent discussions and progression with business leaders.

• Listen to and resolve, with assistance from the HR Business Partners or AVP, HR Business Partnerships, employee concerns and feedback, and be an ‘advocate’ for the employee.

• Partner with HR Business Partners or AVP, HR Business Partnerships and business leaders on workforce initiatives related to strategic plan and budget.

• Ensures business leaders areas are educated on legislation and CWB policies in accordance with all compensation aspects (OT, Hours of work, STIP structure, etc.) by consulting with HR Business Partners or AVP, HR Business Partnerships.

• Understand and apply knowledge of all policy and procedures, developing judgement to adapt these to achieve the desired outcome.

• Through consultation with HR Business Partners or AVP, HR Business Partnerships advise business leaders on compensation and incentive decisions using analysis of role, performance, market, & internal structure, supporting the pay review process.

• Incorporate ROI in HR with solutions for client and operational strategy.

Supporting HR & business initiatives 

• In support of the HR Business Partners and AVP, HR Business Partnerships:

  • Employee Relations –Works with leaders to proactively resolve employee relations issues, conducts investigations and makes recommendations for resolution; document disciplinary actions and makes recommendation for performance improvement; actively involved in employee terminations

  • Workforce Planning – responsibility of ensuring that it plans adequately for all the organization’s future engagements and business needs

  • Compensation – Assisting hiring managers with the writing and updating of job descriptions and maintaining them annually; maintaining internal hierarchy with regards to pay; making recommendations with regards to pay, merit increases, salary structure maintenance, etc.; making sure that the organization is compliant with the various wage and hour laws; implementing and maintaining a creative performance evaluation system for all employees

  • Workforce Culture – support the business in HR Engagement initiatives; promotes an inclusive workplace; demonstrate and promote CWB values; drive, influence, advise and support the culture and people aspects of organizational change

  • HR Programs Development & Support - Identify gaps in existing HR policies and contribute to the development of new HR policies and procedures; consult and deliver new/amended policies and procedures into the organization

Successful incumbent

Education

• Post-secondary education (degree or diploma in Human Resources) and industry related courses/programs in employee relations and talent acquisition

Professional Experience

• Minimum of 3-5 years of experience as a HR experience

• Attributes include an understanding of talent acquisition processes, facilitation and project management.

• Experience in working with stakeholders across the business.

• Strong knowledge of Microsoft Office (Word, Excel, Power Point, Outlook, etc.); knowledge and experience with an HRIS system is desirable.

Personal Competencies

• Excellent communication skills, both written and verbal

• Ability to maintain a high level of confidentiality.

• Strong interpersonal and collaboration skills with the ability to build sustaining relationships with client groups

• Excellent presentation skills.

• Ability and willingness to travel for work.

• The incumbent requires significant communication skills, good judgement and the ability to influence management. 

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

#LI-BS1

We are seeking a dynamic and charismatic FT Announcer to join SONiC 1029 as a part of the cast on the top-rated Garner Andrews Show in Edmonton, AB. This role requires a passion for current events, music, and community engagement, along with excellent communication skills and a captivating on-air presence. 
 

What you will do: 

• Prepare on-brand, entertaining and demographic appropriate content for on-air and online.   

• Host, write, and produce “5 Things You Need to Know” news segments at 6am, 7am and 8am.  

• Deliver updated weather forecasts and traffic reports throughout the show.  

• Develop and prepare content for on-air segments, interviews, and features. 

• Conduct interviews with guests, celebrities, experts, and community members. 

• Manage social media platforms while on-air with original content.  

• Participate in promotional events, remote broadcasts, and station-sponsored activities. 

• Source and edit audio and produce and post daily podcast.  

• Source and edit audio and produce and upload daily “Best Of” show. 

• Source and edit audio for morning show imaging & production.    

• Voice track or cover other shifts as necessary 

• Execute any contesting and branded content     

• Perform commercial narration for production purposes as required 

• Other duties as assigned by the Content Director 
   

What you will bring:

• Degree in Broadcasting, Communications, Journalism, or related field (preferred).

• Previous experience in radio broadcasting, announcing, or hosting and ability to entertain an audience.

• Maintain a professional and engaging on-air persona, reflecting the station's brand and values. 

• Ability to communicate effectively in all settings (including in person, on the phone, on social media, etc.)

• A passion for music, entertainment, current events, and community engagement.

• Knowledge of broadcast equipment such as WideOrbit, Adobe Audition, and production techniques. 

• Superior organizational and interpersonal skills.

• Ability to work independently and as part of a team. 

• Work closely with producers, engineers, and fellow on-air talent, to keep things running smoothly and ensure our broadcasts are top quality. 

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 5915 Gateway Boulevard (218), Edmonton, AB
Travel Requirements: None
Posting Category/Function: Broadcasting & On-Air Talent
Requisition ID: 309604

The AHS ID Specialist is responsible for working directly with clients, across the MH & A continuum of care, who require Alberta Personal Health Care or Alberta Identification Cards. The ID Specialist engages with multi-provincial and federal ministries, federal organizations, agencies and community resources, to confirm a client’s, identity, Provincial residency and legal entitlement to remain in Canada. The ID Specialist’s role and responsibilities will: Provide initial screening at intake to assess client’s ID needs and determine types of service/process to be employed. This is done by gathering and documenting client information. Engage and maintain ongoing liaisons with multi-provincial and federal ministries, federal organizations, agencies and community resources necessary to obtain and/or confirm client identifying information. Meet clients at Service Alberta Registries to assist clients with final step of the ID process. Review client records for changes in status so that current IDs may be maintained; schedule follow-up meetings when IDs are expired. Maintain caseload and paperwork for straightforward and complex cases. Set up meetings/connections to provide virtual client assistance. Ensure that proper current consents are on file. Communicate oral or written client identifying information, with client consent, necessary for inter-professional staff to initiate referrals to follow-up services for client in active treatment.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• • The candidates should be adept at working in a fast-paced environment, showcasing the ability to thrive and maintain efficiency in dynamic work settings

• The candidates should have experience in handling repetitive tasks, emphasizing precision and attention to detail in task execution
• The candidates should be comfortable standing for extended periods, showcasing physical endurance and resilience
• The candidates should possess a keen attention to detail, ensuring accuracy in task execution and deliverables

Other Requirements:

• The candidates should be adept at working in a fast-paced environment, showcasing the ability to thrive and maintain efficiency in dynamic work settings
• The candidates should have experience in handling repetitive tasks, emphasizing precision and attention to detail in task execution
• The candidates should be comfortable standing for extended periods, showcasing physical endurance and resilience
• The candidates should possess a keen attention to detail, ensuring accuracy in task execution and deliverables

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units, replenish condiments and other supplies at tables and serving areas, and package take-out food
• The candidates should be able to portion and wrap foods, serve customers at counters or buffet tables, and stock refrigerators and salad bars
• The candidates should be able to take customers’ orders, use manual and electrical appliances to clean, peel, slice, and trim foodstuffs, and clean and sanitize the kitchen, including work surfaces, cupboards, storage areas, appliances, and equipment
• The candidates should be able to handle and store cleaning products, receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas, and remove kitchen garbage and trash
• The candidates should be able to sweep, mop, wash, and polish floors

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

SALARY: $43.90 per Hour

Shift Premiums:

• $45.90 per hour for dual ticket (welder, machinist)
• Shift Premium paid as per shift worked (Afternoon additional $ 0.90 per hour and night $1.25 per hour)  
• Option of 3 days weekend shift with additional premium

SHIFT: Rotating

Rotation: Midnights, Afternoons, Days (10pm-6am, 2pm-10pm, 6am-2pm)

As a member of the Maintenance team, the Millwright/Mechanic is responsible for the routine/preventive maintenance and troubleshooting of the manufacturing equipment and building.

Schedule: Hours of work are subject to the vacation schedule, scheduling variables and will change due to operation needs.

• Weeks 01 & 02 – Monday, Tuesday, Friday & Saturday: 6:00 pm - 6:00 am

• Weeks 03 & 04 – Sunday, Wednesday & Thursday - 6:00 am - 6:00 pm

Rate: $ 45.00 / hour - Rate progression based on CBA.

How you will make contributions that matter:

• Facilitates the timely and efficient preventive and predictive maintenance on production and warehouse equipment.

• Trouble shoots and repairs equipment in breakdown situations to ensure production efficiencies are achieved.

• Provides training to plant staff as required.

• Works with other trades groups, vendors and contractors to complete project assignments as required.

• Troubleshoot and repair Sanitary process equipment (process valves, pumps) along with other rotary and conveying equipment.

• Proper documentation of work performed, parts used, time sheets and HACCP & Safety documents.

• Performance of other duties as required.

You are best suited for the role if you have the following qualifications:

• Certified Journeyman

• Excellent mechanical skills and ability to carry out general plant/ equipment maintenance.

• Food industry or high-speed packaging experience.

• Knowledge of general fabrication and welding (Non process related) would be an asset

• Demonstrate excellent trouble shooting skills and analytical skills.

• Able to work independently with minimum supervision and within an interdependent team.

• A high level of self-motivation and initiative.

• Proven proficiency and dependability in current position with a good safety record.

• Able to work in confined spaces.

• Some heavy lifting required.

• Membership in Unifor Union of Canada, Local 445 (or must join within 30 days).

We support and care for our employees and their families by providing:

• Competitive salaries

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

The Technician, Structures is responsible for performing sheet metal activities on various aircraft and projects undertaken at the YEG facility.

Reporting to: Senior Manager, Heavy Maintenance West.

Level: As per the GAFAE Collective Agreement

* In accordance with the GAFAE Collective Agreement 

DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:

• Perform sheet metal activities on various aircraft and projects undertaken at the YEG facility;
  Responsible for having their assignment approved by the applicable Supervisor or Manager for their work;
• Assist activities carried out by the shop group;
• Responsible to be familiar with all procedures necessary to follow for the maintenance or repairs to the aircraft and equipment;
• Ensure all work carried out is properly documented in accordance with the procedures manual;
• Comply with all safety regulations at all times;
• Ensure that all items of work are listed recorded and signed out on the appropriate work cards;
• Perform work procedures, while ensuring that approved methods and materials are used in a safe, efficient and economical manner;
• Maintain a clean and safe work environment;
• Capable of working in confined spaces;
• Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:

• Transport Canada Aircraft Maintenance Engineers diploma (persons actively working towards the diploma may be eligible) with preference given to B737/ATR 42 experienced persons.
• Must be willing to travel;
• Must hold valid driver’s license;
• Must have excellent organizational skills,
• Demonstrated ability to multi-task and meet deadlines;
• Must possess superior interpersonal and communication skills for internal and external customers;
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing Date: June 20th 2024

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate
Experience: Candidates need an experience of 1-2 years
Computer and Technology Knowledge: MS Office, Electronic mail

Location: 6847 Ellerslie Road SW, Edmonton, AB, T6X 2A1
Shifts: Day

Responsibilities:

• • The candidate should be able to arrange and coordinate seminars, conferences, etc.

• The candidate should be able to record and prepare minutes of meetings, seminars and conferences
• The candidate should be able determine and establish office procedures and routines
• The candidate should be able to schedule and confirm appointments
• The candidate should be able to answer telephone and relay telephone calls and messages
• The candidate should be able to compile data, statistics and other information
• The candidate should be able to order office supplies and maintain inventory
• The candidate should be able to greet people and direct them to contacts or service areas
• The candidate should be able to type and proofread correspondence, forms and other documents

Benefits:

• The employees get to work in a well-known company
• The employees get a work-life balance
• The employees get health benefits in a form of a health care plan
• The employees get to learn various advanced techniques

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can apply now directly to the employer by sending an email (along with resume) to the below-mentioned details.

By Email:
[email protected]

Traffic Field Operations manufactures, installs and maintains all traffic control signs and pavement markings, and provides temporary traffic control for emergencies, construction and special events on City-wide road right of way. 

Reporting to the Maintenance Crew Leader, Traffic Field Operations, the Maintenance Repair Worker is responsible for the safe and efficient manufacturing and maintenance of traffic control material, equipment, facilities and yards for Traffic Field Operations. This position ensures that operational standards, procedures and requirements are met during the manufacturing and maintenance of permanent and temporary traffic control. Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will: 

• Perform and assist workers in the manufacturing and maintenance of aluminum sign supports and brackets, wooden barricades and a-frames
• Operate hand and power tools to perform maintenance and small repairs on electronic message and arrow board trailers
• Operate and participate in the repair of a variety of heavy and specialized equipment, including picker, bucket and paint trucks, crosswalk machines, grinders, jackhammers, generators, drills, skill saws and more
• Monitor and participate in the repair, cleaning, painting, routine tasks and general maintenance of buildings and grounds, including replacing furnace filters and repairing showers, toilets and related facilities
• Prepare material orders, check stock and keep records of all materials utilized
• Perform rough carpentry work in the construction, repair, maintenance and alteration of buildings, tables, benches, fences, scaffolds, concrete forms, signs, sheds and more
• Handle traffic control material, such as barricades, pipe, signs and paint
• Operate a truck to transport equipment and materials to and from job sites
• Interact with internal and external stakeholders, and provide customer service to the public
• Read, interpret and follow directions and plans to manufacture, install and maintain material
• Adhere to standard operating procedures and essential safety measures, including participating in Safety and Environmental Programs, participating in tailgate/safety meetings, following up on safety action items and initiatives and participating in safety and other training opportunities
• Other related duties as required

Qualifications

• Completion of Grade 10
• Valid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
• Experience or training in building and mechanical maintenance repair work, or equivalent combination of training and experience
• Knowledge of the occupational dangers and safety precautions of the trades involved
• Knowledge of the standard methods, materials, tools and equipment used in building or mechanical trades applicable to work assignments
• Ability to understand and carry out verbal and written instructions
• Skill in the use and care of the tools required to perform the work assignments
• Physical ability to perform work assigned
• Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE) is a requirement for this position
• Successful candidates will be fit for a respirator, and compliance with the City of Edmonton's Code of Practice for Respiratory Protective Equipment, including medical monitoring, is a requirement of this position
• Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Embrace the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, and foster an environment that encourages others to do the same
• Applicants may be tested

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework.

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact [email protected]. 

Up to 1 permanent full-time position

Hours of Work: 40 hours per week. Rotating shifts to provide 24 hour coverage, including evening, night work and weekend work, will be required

Salary: $33.81 (Hourly); $70,595.28 (Annually)

Talent Acquisition Consultant: AS/RA

Classification Title: Maintenance Repairman I
Posting Date: Jun 07, 2024
Closing Date: June 20, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union: CUPE Local 30
Department: City Operations
Work Location(s): Kennedale Traffic Field Operations, 13020 - 56 St Edmonton T5A 1B7

Are you ready to be the heartbeat of our Branch Manager's office? We're seeking a dynamic individual to fill the crucial role of Administrative Assistant, where you'll serve as the central point of contact and information hub.

In this diverse senior level position, the Administrative Assistant is expected to maintain an in-depth knowledge of branch priorities in order to effectively manage timelines and coordinate the Branch Manager’s business schedule. This role manages the administrative support for the Office of the Branch Manager and stewards the consistent application of administrative processes/procedures across the branch.

What will you do?

• Provide support to the Branch Manager: manage calendar, prepare agendas, draft correspondence, book meetings (including facility arrangements, catering etc.)
• Attend meetings chaired by the Branch Manager as required; prepare meeting materials/background information and agendas; and take, prepare and distribute minutes
• Prepare and share working documents such as branch/department/Council memos, council reports,and  background material for meetings
• Advise the Branch Manager of the status of initiatives taken in resolving issues requiring Deputy City Manager involvement and monitor the progress of directives issued until required action is complete
• Maintain and monitor an accurate and timely list of action items to alert the Directors/Supervisors of deadlines on action items
• Liaise and exchange information with administrative staff of other senior offices
• Oversee and coordinate FOIP requests, responses to councillor and 311 inquiries
• Assign routine requests for information to the appropriate Branch staff
• Lead the development of office principles of procedures, systems and procedures in compliance with Corporate policies, procedures, and guidelines
• Assist Strategic Coordinator in monitoring performance reporting such as HR, budget, travel and training costs, projects
• Coordinate administrative functions for the Branch Manager’s office and the Branch leadership team
• Maintain branch staff contact information in conjunction with the other administrative staff within the branch
• Supervise 1-4 clerical staff responsible for the overall administrative functions for all branch staff; including performance coaching, check-ins and reviews, and full cycle human resources
• Undertake special projects as assigned from either the Branch Manager, Directors, or Strategic Coordinator
• Assist all Branch Directors as necessary
• Perform other related duties as required

Qualifications

• Completion of the 12 school grade including business subjects with emphasis on word and information processing or completion of an appropriate administrative professional certificate program from an accredited business school/college
• Minimum of 4 years progressively responsible, diversified administrative experience in a fast-paced, highly political office setting dealing with upper management

Assets: 

• Previous supervisory experience, including staff performance management and delegation of duties
• Experience working with management positions, with the ability to maintain and influence relationships without having a formal level of authority over others

Skills required for success:

• Demonstrated computer competency is required including advanced skills and experience in Google applications and knowledge.
• Ability to gain proficient experience using city systems such as Posse, ARIBA, SAP, PeopleSoft, etc
• Knowledge of FOIP legislation and ability to process FOIP requests in conjunction with the FOIP office
• Familiarity with the City’s policies, procedures, and formats
• Demonstrated ability to deal with politically sensitive issues and confidential information with a high degree of judgement and discretion
• Exceptional prioritization skills, including the ability to exercise sound judgement and make independent decisions
• Must be highly self motivated and produce quality, error-free work in a fast-paced environment
• Excellent organization skills with exceptional customer service, interpersonal and teamwork abilities
• Demonstrated ability to identify enhancements and recommend modifications to systems, policies and procedures
• Excellent written and verbal communication skills
• Possess a clear understanding of the Department and Branch’s position on various sensitive issues and maintain confidentiality
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion
• Applicants may be tested

Work Environment:

• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Up to 1 temporary full-time position for up 11 months 

Hours of Work:  40 per week, Monday to Friday

Salary Range: $29.534 - $37.001 (Hourly); $61,666.990 - $77,258.090 (Annually)

Talent Acquisition Consultant: RD/JF

Classification Title: Administrative Assistant I-8hr
Posting Date: Jun 11, 2024
Closing Date: June 25, 2024 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Urban Planning and Economy
Work Location(s): 7th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4