263 Jobs Found

Food service supervisor Full-time Job

Sushi Cove

Tourism & Restaurants   Woodstock
Job Details

Job Description

  • The candidate must establish methods to meet work schedules.
  • The candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food.
  • The candidate must train staff on job duties, sanitation, and safety procedures.
  • The candidate must estimate the ingredients and supplies needed for meal preparation.
  • The candidate will be responsible for hiring food service staff.
  • The candidate must ensure that the food and service meet quality control standards.
  • The candidate must prepare budgets and cost estimates.
  • The candidate will be responsible for addressing customer complaints or concerns.
  • The candidate must prepare and submit reports.
  • The candidate must prepare food order summaries for the chef.
  • The candidate will be responsible for supervising and checking assembly of trays.
  • The candidate will be responsible for supervising and checking the delivery of food trolleys.
  • The candidate must establish work schedules.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • The ideal candidate will have at least 2 to 3 years of experience in a related industry.

How to Apply

If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.

By email

[email protected]

Food service supervisor

Sushi Cove
Woodstock - 53.17km
  Tourism & Restaurants Full-time
  17.20  -  19.55
Job Description The candidate must establish methods to meet work schedules. The candidate will be responsible for supervising and coordinating the activities of staff who prepare...
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Dec 3rd, 2024 at 14:31

Administrative assistant Full-time Job

Captivate

Administrative Jobs   St. Thomas
Job Details

Job Description

  • The candidate must plan and coordinate seminars, conferences, and other events.
  • The candidate must record and prepare minutes of meetings, seminars and conferences.
  • The candidate must schedule and confirm appointments.
  • The candidate must answer the phone and relay phone calls and messages.
  • The candidate must respond to electronic inquiries.
  • The candidate must compile data, statistics, and other information.
  • The candidate will be responsible for overseeing the preparation of reports.
  • The candidate must respond to employee questions and complaints.
  • The candidate will be responsible for organizing staff consultation and grievance procedures.
  • The candidate will be responsible for overseeing payroll administration.
  • The candidate must greet people and direct them to appropriate contacts or service areas.
  • The candidate must type and proofread correspondence, forms, and other documents.
  • The candidate will be responsible for recruiting and hiring employees, as well as performing other related staffing tasks.
  • The candidate will be responsible for performing basic bookkeeping tasks.
  • The candidate will be responsible for planning, organizing, directing, controlling, and evaluating daily operations.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate must be able to multitask.
  • The candidate should be organized and flexible in nature.
  • The candidate should be a good team player.
  • The candidate should be client focused.
  • The candidate must be adaptable.

Additional information

Work conditions and physical capabilities

  • The candidate must have the ability to work independently.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate must finished the work with in the given time line.
  • The candidate should have an eye for details.
  • The candidate must be able to work with minimal supervision.

Benefits

  • The candidate should receive free parking; there is no additional charge for parking on the property.

How to Apply

If you wish to apply, please utilize the provided options to submit your application.

Location: 2 County Court Boulevard, St. Thomas, ON N5R 6M1

By email

[email protected]

Administrative assistant

Captivate
St. Thomas
  Administrative Jobs Full-time
  28.50
Job Description The candidate must plan and coordinate seminars, conferences, and other events. The candidate must record and prepare minutes of meetings, seminars and conferences....
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Nov 29th, 2024 at 13:43

Warehouse Worker Part-time Job

UPS

General Category   London
Job Details

The Early morning Warehouse Worker position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as loading and unloading them into and out of UPS package delivery vehicles and trailers.

Job Type: Part-Time – Permanent

Work Location: 60 Midpark Rd, London, ON

Workdays: Monday to Friday

Shift Start Time: 1:00 AM thru 6:00AM (Flexiablility with start time required)

Shift End Time: 9:00 AM to 10:00 AM *(Start and finish time will vary with operational needs) *

Wage: $17.30/hr

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities and Duties:

  • Load and unload packages into package delivery vehicles and trailers
  • Learn and properly execute company-established package handling methods
  • Sort and stock packages based on postal code

Qualifications / Requirements:

  • Ability to lift up to 70 lbs. (32kg) without assistance
  • Full availability to work Monday to Friday (all five days of the week)
  • Ability to read and memorize postal codes
  • Comfortable working in a fast-paced and physically demanding environment
  • Comfortable working inside truck trailers and package delivery vehicles
  • No prior experience required

Compensation and Benefits:

  • $17.30/hr and automatic progression as per the existing Union Collective Agreement to $30.09 per hour after 48 months of service
  • Tuition reimbursement of up to $9,000 per year
  • Extended health and dental benefits after one year of service
  • 2 weeks of paid vacation after one year of service
  • Immediate access to UPS ‘Employee Discounts’
  • Paid training
  • Opportunity for advancement within a Fortune 50 Company.
  • Free onsite parking.
  • Pension Plan
  • Personal Paid Days off
  • Employee Referral Bonus Program (conditions applied)

Expenses/ Working Conditions:

  • Monthly union dues (approximately $52/month)
  • A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
  • Exposed to changing temperatures while working in a warehouse environment

Of Note:

  • In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver

Warehouse Worker

UPS
London - 23.7km
  General Category Part-time
  17.30
The Early morning Warehouse Worker position is a physical fast-paced and labor-intensive role within a warehouse environment that involves sorting/stocking packages as well as load...
Learn More
Nov 29th, 2024 at 10:41

General construction labourer Full-time Job

Moser Landscape Group Inc.

Construction Jobs   Kitchener
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Outdoors
  • Noisy
  • Dusty

Work setting

  • Various locations
  • Landscape maintenance

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Mix, pour and spread materials such as concrete and asphalt
  • Help medical examiner in charge
  • Pave and rake asphalt
  • Clean and pile salvaged materials
  • Clean up chemical spills and other contaminants
  • Remove rubble and other debris at construction sites
  • Tend or feed machines or equipment used in construction
  • Direct traffic at or near construction sites
  • Plant bulbs, flowers, shrubs and trees
  • Lay sod or seed
  • Assist with landscape constructions

Experience and specialization

Type of related experience

  • Landscape construction

Equipment and machinery experience

  • Concrete vibrators
  • Screeds
  • Reciprocating saws
  • Circular saws
  • Concrete saws
  • Mortar and concrete mixers
  • Grinding machine
  • Chippers
  • Jackhammers
  • Air compressors
  • Air guns
  • Nail guns
  • Drills
  • Augers
  • Trampers (Jumping Jack)
  • Chain saw
  • Compactor
  • Sledgehammer
  • Hand tools

Area of work experience

  • Landscaping
  • Snow removal

Construction specialization

  • Driveways
  • Industrial, commercial and institutional
  • Residential
  • Roads and bridges
  • Sidewalks and curbs
  • Poured concrete
  • Retaining walls

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Physically demanding
  • Tight deadlines
  • Manual dexterity
  • Repetitive tasks
  • Handling heavy loads
  • Hand-eye co-ordination
  • Overtime required
  • Sitting

Weight handling

  • Up to 45 kg (100 lbs)

Own tools/equipment

  • Steel-toed safety boots

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Reliability
  • Team player
  • Hardworking

Benefits

Other benefits

  • Other benefits

 

15 vacancies

How to apply

By email

[email protected]

Include this reference number in your application

CL-401

How-to-apply instructions

Here is what you must include in your application:

  • Job reference number

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

General construction labourer

Moser Landscape Group Inc.
Kitchener - 91.35km
  Construction Jobs Full-time
  23.50
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
Learn More
Nov 26th, 2024 at 14:00

Accounting bookkeeper Full-time Job

CANADA PATHWAY FOUNDATION

Financial Services   St. Thomas
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Calculate fixed assets and depreciation
  • Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
  • Prepare other statistical, financial and accounting reports
  • Prepare trial balance of books
  • Reconcile accounts
 

Benefits

Other benefits

  • Free parking available

 

How to apply

By email

[email protected]

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently a student?
  • Are you currently legally able to work in Canada?

Accounting bookkeeper

CANADA PATHWAY FOUNDATION
St. Thomas
  Financial Services Full-time
  37
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site  Work must be completed at the physical location. The...
Learn More
Nov 25th, 2024 at 14:59

Driver Helper Part-time Job

UPS

Transportation & Logistics   Chatham
Job Details

This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Sarnia. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

*NO DRIVING REQUIRED*

Job type(s): Part-time, Seasonal
Work Location: Sarnia, ON

Workdays: Monday through Friday (All five days of the week)

Shift Start:  Start time will vary between 10:30 AM - 3:00 PM.  Depending on operational needsstart times & finish times may vary.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities:

  • Meet UPS driver at the assigned local meet point
  • Deliver and pick up UPS packages efficiently and effectively
  • Learn and properly execute UPS package handling/delivery methods

Requirements:

  • 3 to 5 hours a day, start times & finish times may vary depending on operational needs Flexibility required
  • Must be able to lift up to 70 lbs. (32 kg) unassisted
  • Strong customer service skills
  • Employees must wear a company-provided vest, black pants, and dark brown or black boots
  • Must be able to work outside in all weather conditions
  • Must be able to deliver packages by means of walking
  • Work hours may vary depending on the work volume

Compensation & Benefits:

  • Hourly pay rate: $17.30/hr.
  • Weekly pay
  • Paid training
  • Work locally in neighborhoods/areas around your home
  • Immediate access to 'UPS Employee Discount' program upon hire
  • Opportunities for advancement within a Fortune 50 company

This is Unionized role and monthly union deductions will apply

Note:   The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume.

Driver Helper

UPS
Chatham - 91.12km
  Transportation & Logistics Part-time
  17.30
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Sarnia. This role i...
Learn More
Nov 21st, 2024 at 13:41

Counter Sales Associate Full-time Job

Wolseley Canada

Sales & Retail   Kitchener
Job Details

Our Counter Sales Position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in customer. This is a tremendous opportunity for someone looking to grow their career in Sales.

 

What’s in it for you?

  • Regular business hours Monday to Friday
  • Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
  • Career development and training opportunities
  • Life insurance, disability and wellness program
  • Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
  • Paid vacation and sick time and day off on your birthday!
  • Bonus programs that include annual performance and profit sharing
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Education reimbursement for employees
  • Employee referral program
  • Safety shoe reimbursement

 

What you will do:

  • As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
  • Respond to customers in a timely manner in person, by phone or email
  • Prepare small order quotations on urgent contracting jobs
  • Pick customer orders from warehouse
  • Perform necessary product research in catalogues and online
  • Verify all items are available for the customer as ordered and scheduled
  • Responsible for building positive relationships with customers and associates
  • Take initiative to maintain stock of the counter area as needed
  • Offer help and assistance in the warehouse if required

 

What you will bring:

  • Previous technical experience in sales or customer service in wholesale or distribution required
  • Local market knowledge with HVAC and Plumbing will be an asset
  • General computer skills including Microsoft Office required. Experience with AS400 an asset.
  • Must have exceptional customer service and professional communication skills

 

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Counter Sales Associate

Wolseley Canada
Kitchener - 91.35km
  Sales & Retail Full-time
Our Counter Sales Position ensures our customers remain our highest priority. They deliver exceptional customer service and act as the first point of contact for every walk-in cust...
Learn More
Nov 21st, 2024 at 13:37

Registered Nurse Part-time Job

Canadian Blood Services

Medical & Healthcare   London
Job Details

Salary/Rate of pay: 39.07

 

Application deadline: 2024-12-02 
Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

 

 

Canadian Blood Services is looking for a Regular part-time Registered Nurse to join our dynamic Donor Centre team in London, Ontario.

 

The Donor Centre team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.

 

In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.

Formula for success

  • Leveraging your ability to communicate effectively with donors, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.   
  • Utilizing your superb people skills, you will provide donors with information, instruction, and advice on blood donation. 
  • Drawing on your knowledge and experience you will provide coaching and consultation to donor centre staff, acting as team lead for collection events as needed.
  • With your excellent interpersonal skills, you will work in a diverse team environment assisting in the collection of whole blood and/or apheresis blood components which save lives daily.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.  

Desired education and skills

  • Completion of accredited nursing program and current license in good standing to practice as a Registered Nurse in the province is required.
  • Two years of experience working as a nurse is considered an asset as is a certification in First Aid and CPR.
  • Previous experience as a preceptor or with coaching others is an asset.
  • Technical skills including Microsoft Word and Outlook, and the ability to learn new systems and programs. 
  • A second language is considered an asset to support a positive donor experience.

What we offer you

  • Payment in lieu of vacation.
  • Payment in lieu of holidays.
  • Payment in lieu of benefits.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
  • Travel will be required for mobile events in our communities, and transportation will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 

Registered Nurse

Canadian Blood Services
London - 23.7km
  Medical & Healthcare Part-time
  39.07
Salary/Rate of pay: 39.07   Application deadline: 2024-12-02  Application requirements: Your up-to-date resume. We recommend you save a copy of the job posting for reference throug...
Learn More
Nov 21st, 2024 at 13:35

Branch Operations Assistant Full-time Job

Royal Bank Of Canada

Administrative Jobs   Brantford
Job Details

The RBC Dominion Securities Management team located in Brantford, is looking for a CIRO Licensed Branch Operations Assistant to join their team! You will provide superior client service along with administrative, operational, and wealth management support to clients and employees. This role is highly administrative and requires the ability to prioritize tasks, have organizational skills and exceptional attention to detail. This role ensures the branch is following procedures as outlined in the Internal Controls policies as well as regulatory requirements.

 

What will you do?

  • Help manage incoming communications from clients, Advisors and other internal and external partners via phone, email or fax.

  • Review and process daily branch transactions to ensure transactions have been entered accurately, all necessary departmental approvals have been obtained and Internal Controls have been followed. Daily branch transactions include: bank wires, cheque preparation, cheque and certificate deposits, documentation review and scanning

  • Provide attentive and accurate service to clients and respond to their needs

  • Assist with upholding IA teams business and client service plan, and client review schedule

  • Respond to general client inquiries (account transactions, requests for tax receipts, account reporting, enter trade orders, etc.)

 

What do you need to succeed?

Must Have

  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)

  • Meticulous attention to detail and excellent time management skills

  • Exceptional written and verbal communication skills

  • Excellent organizational and multitasking skills—keep track of multiple projects

  • Excellent time-management skills, must be able to work under tight deadlines

  • Ability to complete duties independently seeking out own answers and solutions

  • A professional approach to all situations to create a positive working environment

  • Ability to complete duties independently seeking out own answers and solutions

 

Nice to Have

  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset

  • Experience in the securities industry is an asset

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • A world-class training program in financial services

 

 

Job Skills

Client Service, Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Deadline Management, Followership, Interpersonal Relationships, Office Tools, Organizing, Prioritization, Problem Management, Professional Etiquette, Self-Service and Virtual Call Centers, Teamwork, Time Management

 

 

 

Additional Job Details

Address:

274 LYNDEN RD:BRANTFORD

City:

BRANTFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-11-19

Application Deadline:

2024-12-04

Branch Operations Assistant

Royal Bank Of Canada
Brantford - 84.19km
  Administrative Jobs Full-time
The RBC Dominion Securities Management team located in Brantford, is looking for a CIRO Licensed Branch Operations Assistant to join their team! You will provide superior client se...
Learn More
Nov 20th, 2024 at 12:24

Personal vehicle driver Full-time Job

UPS

Transportation & Logistics   Brantford
Job Details

This position is a temporary and seasonal part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. They will perform in a physical, fast-paced, outdoor position involving continual lifting, lowering, and carrying packages.

Its a seasonal position with an projected end date of January 12,2025.

Responsibilities:

  • Retrieves, loads packages into personal vehicle, and delivers packages to customers.

Job Type: Part-Time - Seasonal

Work Location: 10 Abbott Court Brantford ON

Workdays: Monday - Friday

Shift Duration:4-5 hours per day *(Flexibility is required with both the start and finish times)

  • Shift Schedule Start Time: 10 AM

Pay rate: $17.30/hr.

Mileage :$0.70/km

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Qualifications:

  • Meets local age and operations requirements to operate a vehicle.
  • Ability to lift up to 70 lbs./32 kgs.
  • Excellent customer contact and service skills
  • Must be willing to use personal vehicle to transport and deliver packages.
  • Able to lift up to 70lbs
  • Comfortable working in a fast-paced customer facing and outside environment
  • Must have a valid Ontario G driver’s license
  • Vehicle registered in candidate's name
  • Valid vehicle insurance

Personal vehicle driver

UPS
Brantford - 84.19km
  Transportation & Logistics Full-time
This position is a temporary and seasonal part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. They will perform in a physical...
Learn More
Nov 18th, 2024 at 17:15

Personal vehicle driver Full-time Job

UPS

Transportation & Logistics   Brantford
Job Details

This position is a temporary and seasonal part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. They will perform in a physical, fast-paced, outdoor position involving continual lifting, lowering, and carrying packages.

Its a seasonal position with an projected end date of January 12,2025.

Responsibilities:

  • Retrieves, loads packages into personal vehicle, and delivers packages to customers.

Job Type: Part-Time - Seasonal

Work Location: 10 Abbott Court Brantford ON

Workdays: Monday - Friday

Shift Duration:4-5 hours per day *(Flexibility is required with both the start and finish times)

  • Shift Schedule Start Time: 10 AM

Pay rate: $17.30/hr.

Mileage :$0.70/km

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Qualifications:

  • Meets local age and operations requirements to operate a vehicle.
  • Ability to lift up to 70 lbs./32 kgs.
  • Excellent customer contact and service skills
  • Must be willing to use personal vehicle to transport and deliver packages.
  • Able to lift up to 70lbs
  • Comfortable working in a fast-paced customer facing and outside environment
  • Must have a valid Ontario G driver’s license
  • Vehicle registered in candidate's name
  • Valid vehicle insurance

Personal vehicle driver

UPS
Brantford - 84.19km
  Transportation & Logistics Full-time
This position is a temporary and seasonal part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas. They will perform in a physical...
Learn More
Nov 18th, 2024 at 17:14

Customer Service Representative Full-time Job

BMO Canada

Customer Service   London
Job Details

Application Deadline:

11/27/2024

Address:

534 Oxford St W

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $43,500.00

Customer Service Representative

BMO Canada
London - 23.7km
  Customer Service Full-time
  33,850  -  43,500
Application Deadline: 11/27/2024 Address: 534 Oxford St W   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance...
Learn More
Nov 14th, 2024 at 13:20

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