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Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of

As a Cyber as a Service, Monitoring, L1, Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• A shift based schedule to continuously monitors the alert queue

• Triages security and device alerts 

• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator

• Follows alerts and incidents playbooks/runbooks

• Primarily responsible for security monitoring, detection, response 

• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

• Framework, Review policies and highlight the difficulties in managing SLAs

• Management, administration & maintenance of security devices 

• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

• Responsible for integration of standard and non-standard logs in SIEM

• Coordination with stakeholders, build and maintain positive working relationships with them 

Experiences and skills you’ll use to solve

• Relevant experience in Information Technology and Information Security

• Experience in security device management and multiple SIEM platforms 

• Experience in performing vendor management

• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

• Experience in MSSP environment

• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

• Proficient in Incident Management and Response

• Knowledge of applications, databases, middleware to address security threats 

• Proficient in preparation of reports, dashboards and documentation

• Excellent communication and initiative skills

• Ability to handle high pressure situations with key stakeholders

• Good Analytical skills, Problem solving and Interpersonal skills

• CISSP and GIAC certifications preferred

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Position Summary
We are looking for an Account Manager for Nespresso working remotely in Montreal on a 14-month contract, reporting to the Regional Sales Manager B2B. The Account Manager will ensure customer acquisition, retention and productivity within the Offices, Hotels, Restaurants, Café/Bars, and ensure high visibility and best in class service (before and after) within high end HORECA/OFFICE prospects and customers to become a category leader. The successful candidate will be responsible for a territory in the Montreal region.

A little bit about us
Our story began 30 years ago with a simple but revolutionary idea- to create the perfect cup of coffee. Nestlé Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance.
 
We are now in more than 60 countries and our team has grown well beyond 10500 employees. Nespresso Canada continues to drive momentum and innovation in our market segment, and in North America, we are just getting started.

A day in the life of an Account Manager:
As an account manager, you will be responsible for the acquisition of new HORECA (Hotels, Restaurants, Cafés) and office customers in the appropriate target group.  You will maintain and nurture relationships with existing customers and manage coffee consumption on operating contracts.  You will be responsible to optimize customer profitability and implement and ensure compliance with corporate and regional channel guidelines and policies.

You will also: 

• Perform weekly and monthly reporting of sales and business KPI’s
• Successfully convert the customer base into Nespresso Ambassadors
• Leverage current market knowledge & network to accelerate Nespresso’s presence in high end HORECA and OFFICE channel.
• Ensure high visibility within the HORECA/OFFICE Channel via customer acquisition and machine placements in the predefined target group
• Execute the strategy for the HORECA/OFFICE channel to achieve business targets and objectives defined in the Operational Plan
• Work closely with national/regional Nespresso Channel Networks

What will make you successful?
As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment.   You will already have Progressive Sales experience, coupled with your highly organised, dynamic approach with account management experience considered a strong asset.  Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

• A bachelor’s degree in commerce, economics, hospitality or equivalent
• A full and valid driver’s license is required
• 3-5 years of experience in marketing or sales.  Experience in HORECA or OFFICE channel will be considered a strong asset
• Business oriented, autonomous, diligent, and creative
• Strong communication/presentation skills
• Ability to demonstrate and convey key brand messages with passion, credibility, and sincerity
• Flexible and able to adapt to a changing environment
• Ability to self-manage remotely
• Must be fluently bilingual in English and French

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting sales career you’ve always wanted.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Security and safety: Criminal record check, Driver’s validity licence check, and Basic security clearance

Transportation information: Own transportation and Public transportation is available
Work setting: Office building

Physical Requirements:

• The candidates should be non-smoking
• The candidates should be able to work under pressure and meet tight deadlines
• The candidates should be prepared for repetitive tasks and exhibit attention to detail
• The candidates should be capable of handling heavy loads and handle weights up to 9 kg (20 lbs)
• The candidates should be physically fit for demanding tasks, comfortable with bending, crouching, and kneeling, able to stand for extended periods, and walk

Other Requirements:

• The candidates should demonstrate dependability, reliability, and prioritize punctuality
• The candidates should possess excellent oral and written communication skills
• The candidates should be flexible, show initiative, exercise judgment, and be organized
• The candidates should have efficient interpersonal skills, be team players, and have a client focus
• The candidates should uphold values and ethics

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, scrub, and wax hallways, floors, and stairs, and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to empty trash cans and other waste containers, clean and disinfect bathrooms and fixtures, and perform light housekeeping and cleaning duties
• The candidates should be able to work with minimal supervision, dust furniture, sweep, mop, wash, and polish floors, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances

Benefits:

• The candidates will get free parking available and parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number and References attesting experience) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

The Accountant is part of the North American accounting group and will focus on month-end close and account reconciliations. We're in need of a versatile Accountant who, in compliance with SOX and other audit requirements, wants to play a key role in financial reporting and analysis, a timely close process, and maintaining a strong internal control environment. If you're a passionate Accountant that wants to help a growing company find unique and faster ways of managing our accounting functions, while performing additional projects in technical and tax accounting, we want to talk to you.

This position is open to candidates who have their residence in the following countries: Canada

This role will require you to come into the office 1 day a week.

Key Responsibilities

• Prepare journal entries and account reconciliations, ensuring proper documentation is maintained (in compliance with SOX requirements), as well as monitoring and resolving reconciling items on a timely basis
• Resolve accounting discrepancies and identify and investigate irregularities
• Ensure all reports utilized in accounting functions are complete and accurate
• Prepare financial variance analysis reports; ensure accurate and timely reporting of monthly, quarterly and year-end close, for both individual entities and on a consolidated basis
• Perform accounting research and interpretation of SEC guidance as necessary to maintain GAAP financial statements
• Interact with internal and external auditors in completing and coordinating audits
• Compile a wide variety of financial information for the purpose of providing required documentation and/or processing information for both internal and external audits

Requirements

• Degree in Accounting, with 2-4 years of relevant experience
• Strong knowledge of Generally Accepted Accounting Principles (US GAAP preferred)
• Experience performing month end close, account reconciliations and financial analysis
• Experience with international tax filing preferred
• Strong written and verbal communication skills in English
• Strong work ethic and positive mindset
• Ability to work in a global context, with business users in different locations world-wide.

#LI-MJ1

#LI-Hybrid

Requirements:

Languages: Candidates must have knowledge of the English Language and should be Bilingual
Asset languages: Gujarati
Education: Candidates should have College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Benefits:

• The candidates will get Health care plan and Transportation provided by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

You will join an agile squad that builds in-house applications and integrates vendor products for our Axiom US Regulatory Reporting business in Finance IT. You will be leading the squad to collaborate with business partners to create scalable technology solutions powering growth, improving client experience, and making our client facing and support teams more efficient.  We value positive attitude, willingness to learn, open communication, teamwork and commitment to clean, secure and well-tested code.

What will you do?

• Hands-on application design, coding, and deployment
• Manage 3 to 4 development resources
• Liaison with business partners to delivery solution based on clients’ needs
• Provide technical influence by sharing deep knowledge and experience
• Maintain code quality and best practices across the stack
• Support and maintain the team application suites on various technical infrastructures and architectures.
• Ensure system availability and lead the planning of disaster recovery & help increase adoption of emerging technology within area of expertise

What do you need to succeed?

Must have:

• 7+ years of experience combined in Oracle, SQL or Unix scripting and architecture design principles
• 3+ years of development experience of AXIOM (Data sources, Data models, Modify models, Aggregations, Portfolios, Free-form Reports and Tabular Reports).
• Participating in design of strategic regulatory data acquisition processes;
• Participating in the impact assessment and estimation of functional requirements;
• Experience with various DevOps pipeline and cloud tools such as Jenkins, Kubernetes, HashiCorp Vault, Apigee, GitHub, JIRA, Confluence, Nexus IQ, SonarQube, UCD, Artifactory, etc.

Bilingualism (English and French) required, as you will regularly do business with partners across Canada

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options

#LI-Hybrid

#LI-POST

#TECHPJ

Summary

Provides confidential administrative support to the District Vice President.  Responsible to provide various administrative support functions for the department, prioritizing the workload to ensure the group’s objectives and deadlines are met.  Supports these individuals with various projects and day to day workload functions. 

Responsabilities

• Answers and screens telephone calls.  Responsible for arranging Conference calls and Videoconferencing using Scotia preferred vendors.
• Arranges and coordinates travel (utilizing on-line system Egencia); schedules and follows up on reservations and itineraries. 
• Organizes and maintains administrative files, correspondence and other records.
• Coordinates DVP schedules and makes appointments as requested.
• Makes copies of correspondence or other printed materials as required.
• Coordinates meetings including room bookings and requesting technical, audio-visual support, catering, as required).
• Assists with maintenance of client-related databases (using both Excel and Salesforce).
• Establishes sound business relationships by providing courteous and efficient assistance to internal and external clients.
• Assists where possible with company research via the Internet, Library and other on-line services.  Also may be required to contact companies directly to update contact information.
• Acts as an alternate resource/backup for the other Administrative Assistants in the area during lunch hours, illness and other absences.
• Shares in Admin Team responsibilities that support the teams and the Department as a whole (i.e, managing off-site storage records, office supplies, and any ad hoc requests by the Department Administrator).

Requirements

• Minimum High School Diploma (Grade 12).
•  Prefer 2 years’ experience in an administrative role however not essential. 
• A general knowledge of the financial services industry and the ability to learn quickly are definite assets.
• Strong technical skills and knowledge of MS Office 2010 including:
• Word  – used extensively;
• Excel  – used extensively for expenses and databases (level varies based on group);
• PowerPoint  – used occasionally to provide assistance with print jobs and minor edits;
• Excellent organizational and coordination skills.
• Event Planning
• Ability to prioritize multi-person workloads to ensure assignments are completed accurately and meet given deadlines.
• Sound problem-solving skills.
• Demonstrated verbal and written communication skills, with the ability to communicate effectively within all levels of the organization. 
• Ability to quickly comprehend instructions.
• Ability to work in a fast-paced, at times stressful environment.
• Excellent time management skills to handle sensitive materials and the pressure of last minute deadlines.
• Willing to take ownership of tasks and responsibility for their completion.
• High tolerance for, and adaptable to change.  Flexibility is required.
• Ability to work overtime as required, often with short notice (sporadic).

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Are you an effective team player who would thrive in advising global Professional Services clients on their risk retention, risk financing, and risk transfer decisions? If you are looking for an opportunity to apply your insurance industry experience in servicing clients in a global setting, this may be your next career move!

This is a hybrid role with the flexibility to work both virtually and from our Montreal office.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and are passionate about helping our colleagues and clients succeed.

What the day will look like

As part of an industry-leading Professional Services Practice team, you will help empower results for our clients by delivering risk financing consulting and insurance/reinsurance broking services to large global Professional Services accounting and consulting firms.

As an Assistant Vice President servicing our clients, you will help the team to bring the best of Aon to ensure all of clients’ needs and deliverables are promptly met with quality and innovation.

How this opportunity is different

This is a truly unique position residing in Aon’s Professional Services Practice, which is the leader in our segment in delivering high-quality work product in a supportive team environment where client demands are high and constantly changing.

Joining a global organization also comes with opportunities for advancements, cross-training, involvement on local, national and global projects and ability to participate and drive innovative projects and solutions across all solution and product lines.

Major Responsibilities Include:

• Participate in, and assist team with, the delivery of services and advice to clients’ risk managers and offices of general counsel.
• Provide advice to senior client contacts regarding their insurance programs, Aon deliverables, and in response to requests and inquiries.
• Prepare underwriting submissions and claims exhibits for commercial insurers.
• Draft and prepare policy documentation and endorsements and prepare wording comparisons across different risks, when necessary.
• Prepare premium invoices and compute applicable taxes, and track the receipt and flow of funds.
• Support the accurate organization and administration of clients’ claims data and its extraction for reporting purposes.
• Prepare and analyze statistical exhibits and presentations in relation to historical claims experience.
• Collaborate with team members and Aon’s actuaries to analyze the cost of risk for the setting of insurance premiums.
• Prepare reports, summaries, papers, and meeting materials for delivery directly to clients.
• Participate in business development within the practice and the exploration of new and evolving risks and potential risk transfer and risk financing solutions.
• Respond to queries from clients and commercial insurers.
• Support the preparation and issuance of verifications of insurance.
• Collaborate with colleagues in other Aon offices (New York, Chicago, London, Bermuda, and elsewhere) in the coordinated delivery of insurance programs and policies to clients.
• Attend team meetings, maintain team/personal outstanding task lists, and maintain files that clearly and accurately record the activities and communications of the team.
• Attend training sessions, presentations and meetings that will assist with present and anticipated future responsibilities.

Skills and experience that will lead to success

Will consider candidates with insurance broking, underwriting, actuarial, captive, or commercial insurance and claims experience – preferably in the professional liability line. Corporate risk management experience, especially in a Professional Services firm environment is a plus.

• Minimum three to seven years in related insurance experience
• Strong technical insurance knowledge in specialty lines, in particular professional liability, cyber, employment practices liability and management/directors & offices liability.
• Ability to coordinate, prioritize, and monitor workflows.
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Strong interpersonal skills. Motivated and self-directed.
• Trains and mentors other colleagues effectively as a teammate.
• Strong attention to detail
• Bachelor’s degree is required. Insurance licensing as required but not necessary to be considered.