As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

The Pas Branch (Part Time, Future Opportunities)

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should be currently enrolled in post-secondary education in Social Sciences (preferably BSW) or will be graduating in the next 6 months
Experience: Candidates should have experience in case management (including intakes, assessments, service coordination, counselling, and monitoring) in a social service setting

Advertisement Number: 42008

Physical Requirements:

• The candidates should provide a current satisfactory Criminal Record Check with a Vulnerable Sector Search, Child Abuse Registry Check and Adult Abuse Registry Check
• The candidates should work during after hours stand-by rotation and occasional extended/overnight travel
• The candidates should have strong time management and organizational skills with the ability to prioritize complex tasks/assignments in a high-volume work environment with competing demands
• The candidates should possess the ability to conduct safety assessments and conduct child abuse investigations

Other Requirements:

• The candidates should be legally entitled to work in Canada
• The candidates should have and maintain a valid full stage class 5 driver’s license and access to a vehicle with the ability to travel on government business within the Province of Manitoba
• The candidates should demonstrate effective written and verbal communication skills to write clear and concise correspondence to a variety of audiences, including detailed reports and deliver difficult messages or information to clients
• The candidates should be proficient with MS Office applications (Word and Outlook) and have knowledge of case management
• The candidates should have the ability to work from a strength-based social work practice and identify signs of child abuse and neglect
• The candidates should possess effective interpersonal skills to develop positive working relationships with clients, colleagues, and stakeholders

Responsibilities:

• The candidates should be able to be responsible for the full range of statutory child welfare services to families and children within the designated geographical area
• The candidates should be able to effective in case management skills, as well as establishing and maintaining effective working relationships with individuals, families, service providers, and agencies
• The candidates should be able to specialized under the CFS Worker title, such as completing child abuse/protection investigations, providing support on open family files, fulfilling guardianship and permanency responsibilities for children in care, and recruiting and supporting foster parents/kinship caregivers
• The candidates should be able to handle intake, conduct abuse investigations, and develop case plans to ensure child safety and coordinate support services, work with collateral community agencies, and assist with after-hour services to children and families
• The candidates should be able to achieve the full working level based on a developmental learning plan and play a key role in the management of protection, voluntary family service, and child in care cases

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and indicate advertisement number in email body) through the below-mentioned details.

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 7 months
Security and safety: Bondable

Physical Requirements:

• The candidates should be accustomed to a fast-paced environment
• The candidates should be prepared for repetitive tasks
• The candidates should be able to stand for extended periods

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to operate dishwashers to wash dishes, glassware, and flatware
• The candidates should be able to clean and sanitize the kitchen, including work surfaces, cupboards, storage areas, appliances, and equipment
• The candidates should be able to remove kitchen garbage and trash
• The candidates should be able to bring clean dishes, flatware, and other items to serving areas and set tables
• The candidates should be able to clear and clean tables, trays, and chairs
• The candidates should be able to prepare, heat, and finish simple food items
• The candidates should be able to wash, peel, and cut vegetables and fruit
• The candidates should be able to stock refrigerators and salad bars.
• The candidates should be able to place dishes in the storage area
• The candidates should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By phone
306-924-0035
Between 10:00 a.m. and 06:00 p.m