As a key member of the Digital Government & Modernization team, the Senior Systems Integrator (Senior Frontend Lead Developer) for Technology Services plays a critical role in driving the city’s digital transformation. They excel as an expert frontend developer with deep knowledge of web application architecture and backend technologies. Their primary goal is to rapidly develop and deliver solutions to production. Responsibilities include developing web-based applications, Salesforce solutions, and managing both public-facing and internal web applications.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work.  Authorizes and co-ordinates vacation and overtime requests.  Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Leads, facilitates and contributes to the design, creation, development and sustainment of corporate standards for the division, including formalized project management and methodology, data warehousing architecture, data modeling, metadata, change management, and application development and migration.
• Responsible to senior management within the division, business and technical stakeholders for all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices. 
• Provides project budget and financial management such as sole source requests; contract negotiations; leasing agreements; business cases; feasibility and cost/benefit analysis. 
• Prepares and/or supervises the preparation of various formal contractual documents such as Request For Information/Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memorandum Of Understanding (MOU) and Service Level Agreements (SLA). 
• Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services; manages vendors and contractors in the overall solution delivery process.
• Identifies and develops divisional/cross-divisional initiatives to produce synergies and economies of scale.
• Negotiates with senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
• Provides assessments and recommendations of new technology trends on the effective use, acquisition and integration of technology by the City.
• Identifies and analyzes current business processes and practices in the context of evolving information architecture and performance measures; prepares feasibility study and recommends overall technical solutions for business initiatives and leverage existing enterprise infrastructure investments.
• Recommends and implements security, privacy and quality assurance requirements consistent with both the Municipal Freedom of Information Privacy and Protection Act (MFIPPA), and corporate and legislated standards regarding the storage, processing and retention of confidential data.
• Recommends, establishes, and sustains various project management structures that span one or more levels of government such as the Provincial Offence Act and Social Housing downloading initiatives.
• Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for information technologies and architectures.  This includes determining requirements, conducting research and evaluations and obtaining all approvals and signoffs.
• Informs and educates senior managers, business users and technology peers on technology trends, and the effective use of business and technology solutions and information management.

Key Qualifications:

Your application for the role of Senior Systems Integrator Technology Services (Senior Frontend Lead Developer) should describe your qualifications as they relate to:
 

1. Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects. 
2. Extensive experience working with minimal supervision as a front-end developer, with proven leadership, mentoring abilities, designing enterprise solutions and software components, with a strong consideration for solution designs that are highly configurable to help improve development efficiency. 
3. Extensive experience in developing using JavaScript, Web Components, ReactJs, HTML5, CSS3, responsive web design, hybrid mobile development (Cordova), and other JavaScript frameworks and technologies as well as understanding of integrating with server API(s) using REST (JSON) APIs.  
4. Experience developing and/or maintaining large scale information technology applications and working effectively with a group of multidisciplinary staff, following industry best practices such as source control (Git), Continuous Integration and Continuous Deployment (CI/CD). 
5. Experience developing digital products that comply with accessibility standards and/or best practices (WCAG 2.x AA, AODA, WAI-ARIA) while optimizing accessibility features of the platform (Web, iOS, Android) as well as automating function and digital accessibility testing. 
6. Ability to work in a fast-paced, collaborative environment while delivering high-quality solutions under tight deadlines that meet functional and non-functional software requirements such as Security, Performance, Standardization, and Reusability. Proven ability of using communication, collaboration, and problem-solving skills to conduct root cause analysis when troubleshooting issues in a large organization.  
7. Highly developed interpersonal skills with the ability to interact and communicate effectively at all organizational levels.
8. Experience performing data analysis and statistics, is an asset.
9. Demonstrated team supervisory and interpersonal skills working independently and collaboratively with others in a multidisciplinary team setting.
10. Demonstrated efficiency and effectiveness in teamwork, facilitation, communications, conflict resolution, problem solving, crisis management and team leadership in projects, assignments, and service engagements.
11. Demonstrated ability to prepare, organize and present business cases, proposals, solutions and budgets or similar formal documents and statements to various audiences, including stakeholders, clients, and the public.

Reporting to the Manager Program Planning & Strategic Initiatives, the Administrative Assistant 2 will perform varied administrative duties and program support functions for the Executive Director Development Review, including confidential work related to labour relations issues. They will provide support to the Administrative Assistant 1 including back-up duties in his/her absence.

Major Responsibilities:
 

• Performs varied administrative duties and clerical functions. May provide work direction and training to assigned staff.
• Exercises caution and discretion with labour relations, personnel and other confidential information. Types correspondence including that of a confidential nature, such as disciplinary letters.
• Handles scheduling of appointments for the Executive Director and ensures that the appropriate information is provided.
• Conducts background research, investigations and retrieves information on various issues.
• Screens, reviews and prioritizes incoming mail, processes correspondence, and initiates response.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Monitors and controls the workflow of the unit, ensuring adherence to relevant policies.
• Liaises with and exchanges information with all levels of staff, elected officials and the public.
• Prepares and processes various documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence.
• Checks work for accuracy and conformity with regulations, policies and procedures and corrects/resolves outstanding/incorrect items prior to signature.
• Operates various office equipment and computers utilizing a variety of desktop applications and corporate systems. Prepares presentation material utilizing detailed layout and formatting.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies and inventories.
• Responds to enquiries and complaints from senior staff, the public, agencies, and other levels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc. and records detailed messages.
• Assists with budget administration for the unit. Administers petty cash.
• Coordinates meetings, events and schedules. Takes/transcribed minutes as required.
• Maintains continuous awareness of municipal matters, departmental administrative systems and procedures, organization structures in the division, and major activities in order to provide effective administrative assistance.
• Prepares and organizes Council materials (including confidential and employment/labour relation matters), background, briefing notes. Formats Committee reports prior to signature.

Key Qualifications

1. Considerable experience in providing administrative support to senior management, handling a broad range of administrative matters, standard office practices and procedures.
2. Considerable experience working with confidential materials and information for senior management, including preparing and formatting complex data reports, correspondence and charts related to organizing and reporting data and statements to Council Committees. 
3. Considerable experience planning and organizing meetings, conferences and/or special events, including taking meeting minutes, and required follow-up activities, with all levels of staff, elected officials, other levels of government and the public.
4. Considerable experience in the use of a variety of software packages including advanced knowledge of Microsoft Office Suite, e.g. Word, PowerPoint, Excel, and Outlook. 
5. Experience in budget administration, e.g. preparing invoices for payment.
6. Ability to develop and implement administrative work procedures and systems.
7. Ability to research and gather information.
8. Highly developed customer service and interpersonal skills and proven ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, the members of the public and external contact.
9. Excellent organizational and time management skills, including attention to detail, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
10. Ability to exercise independent judgement and discretion in dealing with highly confidential operational matters and with management staff.
11. Strong analytical and problem-solving skills with proven ability to handle sensitive issues. Ability to work independently and effectively with minimal supervision, prioritizing work schedule and completing assigned duties within timelines.

Hybrid Work Program

The City of Toronto's Workplace Modernization Program is re-imagining how we work in our workplace. Its vision is to provide flexibility to our employees around how we work and where we work. It will also support a better work-life balance, improved job satisfaction and employee engagement. Improving the work experience is at the core of this program and everyone plays a significant role in its realization. We have introduced the Hybrid Work Program which supports a more modern and flexible way of working. The hybrid approach will allow us to keep the best of remote work while integrating the important aspects of in-person collaboration and teamwork.

Are you a licenced Civil Engineer with experience in traffic engineering, road safety, design and construction of road/pavement, pedestrian and cycling facilities? If so, consider this exciting opportunity with Transportation Services!
 

In the Transit Infrastructure Projects unit, reporting to a Senior Engineer or a Senior Project Manager, you will work with multi-disciplinary teams to advance the City’s interests in the planning, design, and construction of Metrolinx transit projects, including, Eglinton Crosstown LRT, Eglinton Crosstown West Extension, Yonge North Subway Extension, and Ontario Line.

Join us and contribute to the development of vital transportation infrastructure that will shape the future of the City.

Major Responsibilities: 

Specific responsibilities may include, but are not limited to, the following:

• Conduct engineering review, and provide comments on preliminary and detailed designs of transportation infrastructure to ensure its compliance with the relevant Transportation Association of Canada (TAC), provincial, and municipal design standards.
• Review and contribute to transportation studies, including multi-modal traffic studies, transit planning studies, environmental assessments, technical memorandums, options assessments, contract specifications, environmental site assessments, etc. for the major transit projects.
• Review construction staging and road closure proposals, traffic management, and construction management plans, and work with Metrolinx and their contractors to maintain safe pedestrian and traffic movements in the construction zones.
• Review traffic signal timing cards for signal timing modifications, and coordinate installation of new traffic signals, when required.
• Perform site visits for preliminary assessments, safety reviews and inspections of major transit projects.
• Assess the feasibility of proposals to either permanently close public highways and lanes or acquire private lands for designating public highways and lanes as part of the major transit projects.
• Directs assigned multi-disciplinary projects, and coordinates input from a variety of City staff, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Liaises with and coordinates input, and establishes, maintains and fosters linkages with other sections, divisions and stakeholders such as Metrolinx and the Toronto Transit Commission in the design, implementation, monitoring, evaluation and maintenance of major transit projects.
• Prepares and delivers papers, reports, manuals, presentations, speeches, and training materials, and represents the Transportation Division at meetings with Community Councils, standing committees, elected officials, other sections, divisions and agencies, community and special interest groups, the media, citizens, and consultants.
• Responds to public complaints and inquiries, in a verbal or written manner, on behalf of senior management.
• Develops leading-edge initiatives, and finds pragmatic solutions to transportation problems which satisfy the City's economic, environmental, and social challenges
• Assumes responsibility for carrying out varied engineering assignments within the field of civil engineering.
• Maintains an awareness of developments and advancements in relevant fields to retain technical competency and to provide state-of-the-art advice.
• Ensures work is undertaken in a manner that complies with and supports City compliance with the Ontario Occupational Health and Safety Act (OHSA), other relevant codes and regulations and City policies.
• Performs other responsibilities, as assigned.

Key Qualifications:

1. Must be registered as a Professional Engineer (P.Eng.) with Professional Engineers Ontario (PEO).
2. University degree in Civil Engineering or in a discipline pertinent to the job function, or an equivalent combination of education, training, and experience.
3. Extensive experience in any of the following fields: design and construction of road/pavement, pedestrian and cycling facilities, traffic engineering, road safety, and/or municipal construction projects.
4. Experience in delivering complex transportation engineering projects with minimal direction while balancing stakeholder interests.
5. Ability to effectively represent the Division, maintain relations and work with community and special interest groups, the public, elected officials, internal and external clients and consultants.
6. Ability to participate in and operate as a fully accountable member of a multi-disciplinary work team.
7. Excellent analytical and problem-solving skills.
8. Highly developed communication, conflict resolution and interpersonal skills to communicate with all levels of the organization, including elected officials and the public.
9. Must be flexible, innovative and adaptable to work in a fast-paced and deadline-driven work environment. 
10. Knowledge in applying and interpreting related legislation and technical documents including the Occupational Health and Safety Act, the Highway Traffic Act, traffic-related by-laws/code, the Manual of Uniform Traffic Control Devices, Ontario Traffic Manual, Transportation Association of Canada (TAC) geometric design guide for Canadian Roads, Highway Capacity Manual, and other applicable engineering guidelines.

Posting Period: 26-Aug-2024 to 21-Oct-2024

Location and Shift Information:

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22)

Rogers Sports and Media is seeking a skilled CloudOps Engineer to architect and manage our AWS infrastructure. As a key player in delivering Canadian audiences a diverse content portfolio, from the thrilling Stanley Cup playoffs to the latest Bachelor episode, you'll be at the forefront of technology innovation. With a deep understanding of cloud technologies, automation, and security, you'll ensure our cloud environment supports our broadcast operations and aligns with our business goals.

What You'll Do:

• Design, implement, and manage scalable, reliable, and secure AWS environments.

• Utilize Infrastructure as Code (IaC) Terraform templates to automate provisioning and management.

• Implement monitoring, logging, and alerting using CloudWatch, Prometheus, Grafana, Loki, syslog-ng and Zabbix.

• Build and maintain CI/CD pipelines using Azure DevOps to deploy software.

• Collaborate with development teams to deploy and manage applications in the cloud and on-prem.

• Implement and maintain AWS infrastructure security practices, including IAM policies, VPC configurations, and security groups.

• Provide technical support, troubleshoot issues, and conduct root cause analysis to ensure the reliability and availability of services.

• Monitor and optimize AWS usage to manage and reduce costs.

• Work closely with Corporate CloudOps and Corporate Security teams to ensure compliance.

What You'll Bring:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

• 5+ years of experience in CloudOps, DevOps, or a related field.

• Proven experience with AWS services (EC2, S3, Step Function, Lambda, etc.).

• Proficiency in scripting languages such as Python, Bash, or PowerShell.

• Understanding of Red Hat Enterprise Linux (RHEL) systems, including management and administration.

• Familiarity with containerization and orchestration tools like Docker and Kubernetes.

• Strong understanding of advanced networking concepts and utilizing AWS Direct Connects

• AWS Certified Solutions Architect - Associate (or other relevant certifications)

• Experience with relational databases like PostgreSQL.

• Experience with configuring and managing Nginx web servers.

• Strong problem-solving skills and attention to detail.

• Excellent communication and collaboration skills.

• Ability to work in a fast-paced, dynamic environment.

• Ability to work independently and as part of a team.

• Experience in AWS Media Services would be an asset.

• Experience in Sports and/or Broadcast would be an asset.

• Experience in Microsoft Azure would be an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 313073

#LI-CG1

The Senior Analyst Global Payroll and Compliance is responsible for supporting Payroll compliance projects and initiatives to ensure data accuracy and efficiency within SAP and regulatory requirements. This role collaborates with Payroll Operations, Payroll Controls, Total Rewards COE, IT&S/HR Support and other business areas to create future processes, document and manage all project related tasks and requirements. This role ensures all activities conducted are compliant with technical foundations, governing regulations, internal policies, procedures and completed in accordance with the Bank’s policies and procedures, standards, and regulations.

Is this role right for you? In this role you will: 

• Supports project execution of global expansion initiatives (Global HR Transformation), providing insights and ensuring payroll accuracy, efficiency and compliance

• Subject matter expert in Global Payroll and compliance as well as working knowledge of banking regulations, laws and policies

• Collaborates with Manager, Global Payroll and Compliance to evaluate and analyze existing payroll policies, procedures and processes to identify improvement/enhancement opportunities and implement solutions to address them

• Collaborates with Manager, Global Payroll and Compliance in SOX audit process, ensuring strong process controls are implemented and documentation is prepared and updated regularly for Financial and Regulatory processes. On an ongoing basis, ensure processes are reviewed regularly and enhanced where required.

• Conduct audits of business and compliance controls, including development and execution

• Ensure that compliance issues are appropriately logged, and remediated, ensuring the analysis, key themes, and/or root causes are identified, and impact are assessed.

• Analyze and build business requirements regarding the payroll system to align with established project requirements, and provides technical expertise and payroll systems support for SAP as required

• Holds self accountable for ensuring the accurate administration, remittance and reporting of payroll related activities in compliance with relevant employment standards and legislations 

• Seeks opportunities to improve/enhance payroll processes, provides insights and recommending solutions to Manager, Payroll and Compliance

• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Manage ad- hoc projects as assigned by management or by the Sr leadership team.

• Embrace and drive change as required. Identify opportunities to improve efficiency and propose changes to the management.

• Building effective working relationships across the team and with various business lines and corporate functions.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have the below: 

• Post-secondary Degree or Diploma in Accounting or Business or related field

• Experience with a large ERP payroll system such as SAP or PeopleSoft is an asset but not a must

• Payroll Designation from the National Payroll Institute – Completed or in progress

• Previous (4+ years) experience in payroll operations

• Intermediate to advance skills using Excel

• Experienced in Power BI, MS Projects, Visio

• Deep understanding and knowledge of Bank policies and procedures

• Strong knowledge of Organizational structure and complexity

• Strong understanding of payroll policies and processes

• Excellent interpersonal and communication skills

• Attentive to details and deadlines; ability to manage multiple priorities

• Strong analytical skills

• Good knowledge of regulatory requirements, with ability to adapt as requirements change

What's in it for you? 

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers 

• A rewarding career path with diverse opportunities for professional development 

• Internal training to support your growth and enhance your skills 

• An inclusive working environment that encourages creativity, curiosity, and celebrates success! 

We are seeking a Software Developer for the Canadian Digital Banking Engineering team.

Is this role right for you?

• Work closely with technical leads to build application as per design document.
• Create design documents into technical stories and technical tasks.
• Review and understand defect and make code changes to enhance the application.
• Compile and Deploy application to various environments.
• You will provide system analysis, object-oriented design / programming, technical documentation, and support for existing and new applications and systems.
• You will perform coding, unit testing, debugging, documenting, and implementing of applications and scripts.
• You will maintain, support, and enhance existing applications.
• You will participate in regular code reviews for release activities.
• You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues.
   

Do you have the skills that will enable you to succeed in this role? 

• Bachelor’s degree in computer science, Engineering, or related discipline.
• Demonstrate good communication skills.
• Nice to have 3+ years of technical working experience in systems analysis, design, development, unit testing, and debugging.
• Excellent problem-solving skills and ability to review and design documents and create technical stories and tasks.
• Must have technical 3+ years of working experience with .NET/TFS/C#/API.
• Must be a system integration expert -i.e developing/maintaining services and components , external-internal API,s file transfers
• Must be Proficient in SQL & relational databases.
• You have working experience in the use of Bit Bucket, GIT, Gradle, Jira, Confluence, or similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines.
• Technical working experience in an agile environment.
• Technical working knowledge of Web Services, XML/SOAP/REST Tools, or Integrated Development Environment (IDE)
• Nice to have - Knowledge of SSL and setup of secure handshake between applications.
• Nice to have - Working knowledge of SoapUI; Postman, WinSCP (Windows Secure Copy); PuTTY SCP (PSCP)
• Nice to have - Technical knowledge of Microsoft Azure Cloud or Google Cloud is an asset.
• Participate fully as a team member and contribute to a positive work environment that encourages productivity, professionalism, and teamwork.
• Contributes to an environment of continuous learning, including the sharing of experience and learning across team members, peers, Scotia partners, and management as appropriate.
• Participate in identifying personal development needs and pursue development/career opportunities.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

#LI-Hybrid

We are looking for a qualified Software Developer to work with the Notification Services team in Scotia Digital, who can deliver high quality code, write unit tests, provide UAT support, implementation, and operational support.

Is this role right for you? In this role you will:

• Lead development activities as the senior member of the scrum team, planning and executing to meet sprint objectives as well as program/project milestones.
• Write well designed, testable, efficient code by using best software development practices.
• Gather and refine specifications and requirements based on technical needs.
• Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.
• Ensure that requirements are clearly, accurately, and thoroughly documented and understood either for system changes and/or process changes and that there is value and consistency added to the customer experience by:
  • Providing contribution to design/review process
  • Monitoring/reviewing design during development phase.
• Ensure the timely and accurate completion of projects through:
  • Production/Input to an overall Project Plan, strategy, and implementation
  • Procedural documents completed to support user (guidelines, job aids. etc.)
  • Input provided to preparation and execution of testing.
  • Conducting post implementation measurement review of projects.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University or College Degree in Computer Science
• 5+ year experience in Java Springboot, developing enterprise, cloud native, message driven, test driven, reactive, containerized applications.
• Previous experience in banking industry/financial services is preferred
• MS Azure, containerization & orchestration (Kubernetes, Docker), Java 11 & 8, Springboot framework, Junit frameworks (Junit 5, Mockito), build tools and dependency management (Maven, Gradle), noSQL database, template management (Velocity), CI-CD Pipeline (Jenkins)
• version control tools, like Git, Bitbucket
• well-rounded knowledge of Agile principles and the flexibility to adapt your experience to new and evolving environments
• Familiar with software security tools like BlackDuck (vulnerabilities in JARs), Fortify (vulnerabilities/security issues in code), Webinspect (scan REST end points) and SonarQube (Junit coverage for code)
• well-rounded knowledge different JAVA based framework/libs, such as Spring Boot, Spring Security, JDBC, Junit, Apache-Camel, Azure SDK
• Strong knowledge of network communications (VPN, Firewall management, Load Balancers), security protocols (SSL), Authorization mechanism (OAuth, JWT) and trouble shooting
• Hands on experience in developing applications with KAFKA, ActiveMQ/Azure Service Bus, RDBMS, NoSQL, Redis
• Strong knowledge of programming languages: Java 8+, Unix Shell Script, XML, YAML, JSON, SQL, Apache Velocity, Apache Groovy
• Strong hands-on programming skills with popular developer utility tool suites like Eclipse/STS, JIRA/Bitbucket/Confluence, Git, Gradle/Maven

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

09/19/2024

Address:

877 Lawrence Avenue East

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

The Director, Marketing Strategy and Operations will be a critical leader and team-member for Canada Marketing, and responsible for driving the planning process for Marketing. You will work closely with the CMO and the Canada Marketing leadership team to develop the Marketing Plan for Canada. It will be critical for you to drive alignment across Canada and with the Global marketing team. You will monitor and report on the execution of the marketing plan, including tracking of Marketing’s scorecard and key reporting events such as the monthly business review. The Director, Marketing Strategy and Operations will also manage Marketing’s Book of Work, which includes all marketing campaigns and initiative spend, as well as our support of key initiatives in the IT Book of Work.

Key Accountabilities:

Drive the planning process for Canada Marketing

• Lead the process to develop the Marketing Plan for Canada
• Drive alignment across Canada businesses and functions
• Align with Global Marketing
• Support the cascade and communication of the marketing plan
• Identify KPIs and set targets in support of the plan to establish Marketing’s scorecard

Monitor and report on execution of the marketing plan

• Track Marketing’s scorecard
• Identify across Marketing: what’s working, what is not working, and what we have learnt as we execute
• Support regular reporting, including the monthly business reviews

Manage the Book of Work for Marketing

• Includes: Marketing support and sponsorship of IT initiatives (within IT Book of Work) and Marketing’s Book of Work which cover our marketing campaign and initiative spend
• In partnership with the CMO and leadership team: prioritize, support approval process through Manulife’s Outcome Delivery Framework (ODF), and track progress against delivery

Qualifications:

• 5+ years of progressive experience; previous experience in strategy consulting considered an advantage
• Experience in formulating strategy, familiar with key principles of strategy development, ability to think conceptually and creatively regarding solutions and opportunities
• Experience in marketing; experience in digital marketing an asset
• Demonstrated ability to communicate complex concepts / results in a clear, concise, easy to understand manner (written and verbal)
• Strong investigative and critical thinking skills with the ability to perform critical analysis with limited oversight
• Demonstrated ability to work autonomously, with a variety of stakeholders, using sound, independent judgment, problem-solving and analytical skills
• Ability to work with ambiguous, fluid and changing responsibilities, and be able to readily adapt to the dynamics of managing multiple ongoing initiatives simultaneously
• Ability to consistently deliver high quality results (attention to detail) within tight deadlines
• Proven ability to interact / influence outside functional boundaries to achieve common goals
• Bachelor’s degree required (Master’s an asset)

Competencies:

• Influence and Persuasion – obtains buy-in from others, with or without authority
• Adaptability – adapts and supports integrated change (a change champion)
• Collaboration – builds beneficial networks to achieve collective business goals
• Solution Focused – focuses on results and leading / influencing a team to deliver solutions
• Compelling Communication – strong ability to communicate at all levels to stakeholders
• Executing with Excellence – delivers meaningful, sustainable results

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you:

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-hy