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The Medcan I.T. team is recruiting an enthusiastic, energetic and client-focused professional for the position of Analyst, Helpdesk.

The IT Support Associate is tasked with delivering top-notch technical assistance to our executives, clinical and non-clinical staff, and other corporate stakeholders. This role is pivotal in ensuring the smooth functioning of daily technology requirements and effectively managing the processes of onboarding and offboarding. The associate will be a proactive problem solver possessing robust technical troubleshooting abilities.

Responsibilities include:

· Offering 1st and 2nd level support for Windows, MacOS, Point of Sales Systems and other devices via phone, email, and in-person

· Manage onboarding and offboarding procedures, as well other IT requests

· Record, track, and escalate incidents via the ITSM system, Service Now

· Image, configure and support workstations, tablets, mobile phones, point of sales, and other necessary computing equipment

· Provide support for multifunctional printers, IP Phones, and other peripheral devices.

· Implement and support Audio/Video conferencing technologies.

· Conduct security and operating system updates, software deployment, and troubleshooting.

· Collaborate with Technology Services team on escalated issues (Business Applications, Infrastructure, and Cybersecurity)

· Deliver exceptional service to all business units, utilizing available resources while meeting set SLAs

· Document technical procedures for new technologies and update/maintain existing technical documentation.

· Provide dedicated support for defined members of the Medcan Executive Team, prioritizing their IT needs and ensuring optimal functioning of their systems.

· Creating and managing user Accounts within Active Directory and Office365

Key Requirements:

· A post-secondary education in Information Technology or equivalent

· 2-3 years in an IT Support role

· ITIL Foundations, A+, Network+, M365 and Managing Modern Desktops and Devices MD-101T certifications are considered assets

· Understanding of basic networking concepts

· Experience ITSM, Service Now or similar

· Providing Technical Support to 800+ end-users

· Basic hardware (desktop/laptop/IOS), Mac OSX, IOS, Android OS, Microsoft Windows, and Microsoft

· Experience with Mobile Device Management (MDM), Intune and MFA/SSO technologies

· Strong verbal and written skills, and the ability to work courteously and effectively.

This is a full-time position that is scheduled primarily during business hours Monday through Friday, and will report to the Team Lead, Help Desk. The position will have a hybrid work set-up with opportunity to work from home, on a rotating schedule and in the office at our 150 York St location in downtown Toronto.

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Medcan Health Management is recruiting an enthusiastic, well-spoken and client-focused individual to join our Client Experience Team. The Client Experience Specialist Inbound role is responsible for delivering an efficient, professional, and knowledgeable customer experience for all clients, booking Medcan's Annual Health Assessment, in conjunction with our Membership offerings, while also promoting our 15+ in-house services. The successful candidate will be a self-starter, have a drive for finding the best solution for the client, possess a genuine passion for health and wellness, demonstrate a history of building trusting relationships with clients, and have the ability to thrive in a fast-paced environment.

The Accountabilities:

· Provide exceptional client service, build strong client relationships, and serve as a brand ambassador, demonstrating flexibility and the ability to adapt to changing priorities.

· Leverage exceptional product knowledge, brand understanding, selling points and featured seasonal services/products.

· Use excellent communication and multitasking skills to respond to customer inquiries in a timely manner, managing multiple inbound/outbound client support channels including phone, email, live chat, social and in-person.

· Manage the scheduling and booking of appointments for existing and new clients, while recommending appropriate services to clients based on client health aspirations.

· Increase sales via cross-selling, up-selling, add-on sales and promotional offers.

· Quote and discuss fees and payment policies, and address inquiries regarding invoices, payments, and collections.

· Undertake timely and organized client follow-ups via multiple client channels.

· Coordinate with other department staff to ensure exceptional delivery of service.

· Provide ongoing technical support for our online client portal.

· Participate in client satisfaction initiatives and proactively communicate customer feedback.

· Assist with training and mentoring of new staff.

The Requirements:

· Bachelor’s degree in business, health or a related discipline.

· Minimum of 1-2 years of experience in a customer service position, contact centre and/or client loyalty.

· The ability to navigate difficult conversations and interactions with professionalism.

· A proven track record of being resourceful and finding solutions even when there is no clear path.

· Persistent attitude, numbers-driven and self-motivated.

· Proficiency in Microsoft Office suite required.

· Proficiency in Salesforce is an asset.

· French Bilingualism is an asset.

This position is full-time and permanent. Shifts are scheduled based on the business requirements of Medcan and staffing needs, between Tuesday to Saturday with an 8-hour shift during the hours of 7:00am to 7:00pm. This is a fully remote position with occasional requirements to come on site for training and team meetings/events. Schedule may rotate based on business needs and availability.

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates should have standard educational qualification such as Secondary (high) school graduation certificate or equivalent experience.
Experience: Candidates need experience of 1 year to less than 2 years.
Transportation/travel information: Own transportation, Valid driver’s licence, Public transportation is not available
Weight handling: Up to 23 kg (50 lbs)

Location: 494306 Grey Road 2 Feversham, ON N0C 1C0
Shifts: Night, Weekend, Shift, Overtime, Morning
Work Setting: Remote location, Manufacture

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and pay attention to detail.
• The candidate should be required to handle heavy loads.
• The candidate should be physically demanding.
• The candidate should be required to perform repetitive tasks on frequent basis.
• The candidate should be able for bending, crouching, kneeling.

Benefits:

• The employees get long term benefits such as Group insurance benefits, Life insurance, Registered Retirement Savings Plan (RRSP)
• The employees get other benefits such as free parking.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Be prepared for the screening questions:

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

As the Executive Assistant, you will be responsible for acting as the key contact person for the SVP. This includes booking meeting rooms, scheduling meetings and at times, create/edit presentations. You will also be responsible for monitoring an inbox to help manage meeting proposals, action items and address and delegate inquiries. Additionally, you will be managing the SVP’s calendar and coordinating incoming and outgoing mail

What Will You Do?

• Effectively represents the SVP’s and business unit through professional and collaborative interactions with executive assistants across the enterprise. 

• Anticipate issues and initiates appropriate actions to ensure the most effective use of the MD’s time, and efficient function of the business unit, prioritizes incoming requests and inquiries, responds in a timely manner and redirects as appropriate. 

• Ensures all required information for meetings is assembled in advance, including agendas, pre-reads and other materials. 

• Proactively manages the SVP’s calendar to ensure the most effective use of time with minimal input and direction and coordinates with key partners as required.

• Manages travel arrangements for efficiency and cost effectiveness. 

• Acts as the first point of contact for key external stakeholders. 

• Assist with the logistical organization of both senior management, full department meetings, planned or ad hoc team events, including booking meeting rooms, arranging catering, distribution of materials and providing post-event support, as needed. 

• As required, prepares expense reports ensuring accuracy and adherence to finance policies, and assists with the overall budget and identifying opportunities for department cost savings.

• Ability to work in a fast-paced environment and deal with change and continuously shifting requirements Highly proficient in Microsoft Word, Power Point, Excel, Outlook

• Ability to create and edit documents, PowerPoint slide decks as per guidance provided

• Strong calendar management/scheduling skills

• Provide executive administrative assistance in support of the senior executive maintaining a high degree of confidentiality and accuracy within a fast-paced, deadline driven environment.
  Assist as the primary liaison for the senior executive, with senior internal and external stakeholders.

• Coordinate and maintain senior executive’s correspondence, calendar, and reporting, responding and prioritizing as appropriate and with discretion.
  Proactively manage complex travel arrangements/itinerary; ensuring seamless travel and efficient use of budgeting and resources.

• Provide support in the planning and development of internal and external meetings or events, activities and key initiatives such as roundtable sessions.
  Manage the senior executive’s and leadership team’s supplier relations, maintain records and business expenses, and ensure invoices and bills are promptly paid; prepare and approve expenses according to delegated authorities.

• Coordinate all aspects of logistical organization of conferences/meetings. Develop agendas, materials and routines, including action items and follow-ups. Provide post-event support as needed.

What do you need to succeed?

Must-have:

• 5+ years of Executive support experience supporting senior leadership. Superior organizational skills specifically around calendar management, scheduling, ability to organize, plan, and schedule activities.

• Strong interpersonal relationship skills in working effectively with various levels of staff, including senior management and executives; ability to work as a team member.

• Sound judgement in decision making; strong problem solving skills and resourceful in working with others and representing the office of the senior executive.
  Anticipate the needs of the senior executive and flag questions or opportunities before issues arise.

• Demonstrate initiative, positive and helpful attitude when dealing with others in a professional manner.

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to details.

• Highly resourceful team-player, with the ability to also be extremely effective independently.

• High proficiency in MS Office (Word, PowerPoint, Excel, Outlook); Intranet and Internet navigating and research skills.

WHAT'S IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable

• Leaders who help your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

#LI-Hybrid
#LI-POST
 

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-08-12

2024-08-26

What is the opportunity?

As a Senior Software Engineer, you will be part of the team leading the technical design and development of cross-functional, multi-platform application systems. The ideal applicant should have expertise in constructing fundamental services and web-based APIs from scratch and can organize and produce clean, sustainable code.

What will you do?

Essential Duties and Responsibilities:

• Develop automation for internal requirements from stakeholders (network, telecom, infrastructure, vulnerability management, collaboration).

• Design, implement or improve features in a variety of backend systems including our REST APIs, microservices, data ingestion and processing systems, and distributed task/job processing systems.

• Develop applications as micro-services on OpenShift4 (OCP4).

• Using existing Elastic setup; carry out data analytics on various use cases.

• Write and maintain scalable, performant, and secure code that can be shared across platforms.

• Document the technical design decisions and prepare all required SDLC artifacts.

• Collaborate closely with product management and design on requirements, priorities, sizing efforts and trade-offs.

• Actively involved in pursuing/deploying new technologies, tools, and capabilities both from an automation as well as Operations & Infrastructure perspective.

Technology:

• Our primary applications are Python backend web applications and RESTful APIs built on FastAPI.

• Interactive web applications are built with NodeJS (Express.js) and React with Material UI.

• Our automated data collection and injection jobs are written in Python and are a part of a Big Data Pipeline with Elasticsearch.

• Deployment is CI-driven, built on top of OpenShift4 (OCP4) and Pivotal Cloud Foundry (PCF).

What do you need to succeed? 

Must-have:

• Bachelor’s degree in computer science or a related field or equivalent professional software development experience.

• 3+ years of OOP development writing high-performance, reliable and maintainable code.

• 3+ years of experience with Python or other similar OOP/functional languages.

• Experience with micro services architecture platforms and Containerization.

• Previous experience with CI, Cloud based development and OCP 4

• Previous experience with React, or similar front-end JavaScript libraries.

• Strong knowledge of database structures, theories, principles, practices, RDBMS / NoSQL.

• RESTful API Development with Flask/Django/FastAPI or similar web frameworks.

• Strong written and verbal communication skills; be a team player.

• Self-motivation to learn new technologies and concepts.

Nice to have:

• Experience with Express.js or other similar web application frameworks.

• Experience with modern Web UI frameworks.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

#LI-HYBRID

#LI-POST

Job Skills

API Development, Application Development, Application Integrations, Application Maintenance, Applications Architecture, Back-End Development, Backend Systems, Cloud Foundry, Communication, Cross-Functional Teamwork, Data Analytics, Data Ingestion, Detail-Oriented, ElasticSearch, Enterprise Application Delivery, Express.js, Flask (Web Framework), Group Problem Solving, Microservices Architecture, Programming Languages, Python (Programming Language), RESTful APIs, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-08-12

2024-09-30

• Posting Period: 12-Aug-2024 to 26-Aug-2024
•  

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements
• Gathers evidence impacting assigned area ensuring that such research takes into account developments within the field, division/corporate policies and practices, legislation and initiatives by other levels of government
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Coordinates logistics that supports the assigned Program including enforcement and service delivery by monitoring staff workload, completion of tasks, relevant information systems such as Toronto Healthy Environments Information System (THEIS), Panorama, Integrated Public Health Information System (iPHIS) and Check Market data integrity
• Develops and implements quality assurance processes to monitor and support programs to achieve and maintain standards and to comply with Ministry or program mandates
• Provides frequent direction to staff offering advice, guidance and coaching to meet program procedures, standards and legislative requirements
• Investigate concerns and complaints related to enforcement implementation, investigations and outbreaks relating to the Health Protection mandate
• Assists with the coordination of high profile or complex investigations, possibly including potential rabies exposure, outbreaks and clusters of diseases of public significance including working closely with and guiding activities of investigators, epidemiologists and management
• Evaluates divisional compliance with the Ministry of Health program requirements and associated legislation
• Ensures proper and consistent internal controls, quality assurance system standards and policies are maintained and that requirements are met
• Initiates, determines the design, coordinates and implements program evaluations and operational reviews and audits to provide strategic advice to the divisional management team on quality assurance issues and strategies for improving the efficiency and effectiveness of programs and services
• Accesses and deals with confidential and sensitive information regarding operations, assets and resources, proposed or new management initiatives, strategies or programs and investigations of a confidential nature
• Prepares reports for management, supporting recommendations on changes in business methods and processes, including appropriate staffing levels, resource allocation, etc.
• Conducts periodic review of records/reports to determine timeliness, completeness and adherence to standards for confidentiality and security of records
• Coordinates legal processes by collaborating and liaising with relevant internal and external partners and the Ministry of Health in strategic and operational planning with respect to enforcement and legal actions
• Participates in local and provincial relevant Program committees and creates effective communication linkages with other key partners
• Develops material and content for Toronto Public Health internet and intranet sites, and reviews and updated relevant material on other Division web pages/literature
• Creates and maintains resource information for partners
• Coordinates training for Health Environments Enforcement Officers by identifying needs, preparing and delivering training and maintaining existing database of training sessions
• Prepares and delivers presentations to partners, and other City divisions
• Assists in preparing reports for Toronto Public Health and the Board of Health
• Evaluates and makes recommendations relating to equipment and other resources required to improve monitoring and service delivery

Key Qualifications:

1. Post-secondary education in relevant Public Health specialty or an approved equivalent combination of education and experience.
2. Considerable experience in public health investigations of Diseases of Public Health Significance, including the application and/or enforcement of provincial legislation, standards, protocols and/or municipal By-Laws.
3. Considerable experience conducting and/or coordinating the collection of and analysis of data through investigations, surveys, evaluations and operational reviews including skills in data analysis to support public health decision making.
4. Considerable experience in developing, implementing and evaluating policies and procedures as well as programs and services.
5. Experience coaching and mentoring others.
6. Experience applying relevant Ontario Public Health Standards, Protocols, Guidelines and legislation.
7. Possession of a valid Ontario Class "G" Driver's Licence and access to a vehicle.
8. Ability to communicate both orally and in writing including presentation skills.
9. Ability to organize and supervise field work and exercise initiative and independent judgement.
10. Ability to establish, coordinate and maintain effective working relationships with other levels of government, public, community stakeholders and staff.
11. Excellent interpersonal skills, conflict management, problem solving and consultation skills.
12. Ability and sound judgement to handle matters involving public trust.
13. Ability to effectively manage and meet timelines for concurrent projects and diverse activities.
14. Proficiency with relevant software, including specifically Microsoft Office (Word, Excel and PowerPoint), Microsoft Visio, and Adobe Acrobat PRO.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years’
Computer and technology knowledge: Electronic cash register, Interact machine, Price scanner

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment
• The candidates should be able to work with attention to detail
• The candidates should be able to stand for extended periods

Other Requirements:

• The candidates should be accurate, flexible, should have excellent oral communication, and be able to work as a team player

Responsibilities:

• The candidates should be able to operate cash register, process money, cheques and credit/debit card payments, scan items
• The candidates should be able to tabulate total payment for goods or services required, receive payment for goods or services
• The candidates should be able to stock shelves and clean counter area, greet customers, wrap or place merchandise in bags
• The candidates should be able to weigh produce and bulk foods, provide customer service
• The candidates should be able to monitor all entrances and exits, request proof of payment, when necessary, participate in promotional activities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Medcan is recruiting for a Casual Front Desk Associate for our high-performance service team. The position requires high energy and enthusiasm, an appreciation for detail, an outstanding level of client service and great organizational skills. The ideal candidate is a client focused professional with excellent communication skills, a great attitude, and some flexibility in their schedule. The role is responsible for monitoring and facilitating the flow of patients through the Clinic and for coordinating with other clinic staff to ensure an exceptional delivery of service.

The Accountabilities:

• Welcoming and greeting clients, guiding clients throughout their visit and checking clients in an out of their appointments

• Processing payments for appointments and products

• Ensuring all appropriate patient forms are completed

• Open and close procedures including next day preparation

• Scheduling appointments and booking referrals for clients

• Inventory of Reception supplies

• Back up for the Concierge team and related tasks.

• Clinic Flow Desk coverage including managing patient and staff flow

• Responding to all client issues and enquiries

• Problem solve in a fast-paced environment

• Troubleshooting

• Maintain a good working relationship with other departments to ensure an outstanding client experience

• Liaison with all clinic departments

• Respond to staff and client inquiries via email

The Requirements:

• Prior experience in similar role

• Four Star Hotel experience or a hospitality education is an asset

• Education in health or a related discipline is an asset

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Intermediate level skills in MS Office

• Exceptional customer service skills

• Ability to multi-task

• Ability to work well in a team environment

• Ability to foster relationships outside of the Reception team

This is a casual position currently scheduled on Saturdays and occasional weekdays located at our Toronto office at 150 York St. Applicants must be available to work in-clinic between the hours of 6:30am-7:00pm.

Medcan is recruiting for a Nurse Consultant to join the team. The ideal candidate is a Registered Nurse with experience in a similar nursing role and exceptional communication and client service skills.

The Nurse Consultant acts as the main point of contact for our patients providing guidance, education and support to our client population. The role works closely with a small multi-disciplinary team of physicians and coordinators to provide timely communication of results and follow up care to the client.

The Nurse Consultant role also involves facilitating specialist appointments and diagnostic imaging within North America (Case Management). The majority of this role involves telephone and e-mail communication with clients; there is little face-to-face patient interaction in the role.

The Accountabilities:

• Primary point of contact for clients which may include providing clients with education and guidance regarding healthy lifestyle, navigation of the health care system, and support and counseling regarding new diagnoses.
• Arrange and coordinate appointments with specialists and diagnostic facilities.
• Coordinate follow up care for clients including scheduling appointments and providing follow up care such as results and prescription renewals.
• Communication and explanation of results
• Case Management
• Triage prospective client calls
• Rotational weekend/evening pager coverage
• Coordinate with others team to ensure exceptional delivery of service for all clients

The Requirements:

• Registered Nurse in good standing with Ontario College of Nurses
• Current CPR-Healthcare certificate
• 1-5 years nursing experience
• Excellent written and verbal communication skills
• Great organization and time management skills
• Intermediate level in MS Word, Excel and Outlook

This is a short-term contract role with full-time hours scheduled primarily Sunday through Thursday until end of March 2025. This position is primarily remote with occasional visits to 150 York St. for meetings and trainings.

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

Posting Period: to 21-AUG-2024
 

Reporting to the Manager, Finance & Business Services, the Supervisor, Financial Services, implements detailed plans and recommends policies/procedures regarding Housing Secretariat financial requirements with respect to financial accounting, accounts receivable, accounts payable and purchasing/procurement and supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. He/she also supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action, when necessary.

Major Responsibilities:

• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Coordinates and administers year-end closing procedures and year-end journal entries.
• Prepares year-end financial statements for liabilities, expenditure and reconciliations.
• Initiates adjustments, reclassifications and reallocation of expenditures & revenues, and approves journal entries for posting to the General Ledger.
• Oversees divisional expenditures ensuring revenue accounting entries and accruals are processed in a timely and accurate manner.
• Ensures compliance with corporate policies and procedures with respect to revenues and receivables and that adequate internal controls are in place to safeguard the revenues and receivables for the service areas.
• Provides accounts analysis for the service areas to ensure revenues are appropriately recorded and that significant revenues are identified and reviewed.
• Ensures the reconciliation of financial data in the Financial Information System (SAP) with various service area revenue sub-systems and deposit accounts for accuracy and completeness.
• Prepares management information reports on a need basis and provides advice and support relating to the areas of responsibility.
• Performs internal audits and prepares responses to audit queries and recommendations related to job responsibilities.
• Ensures payroll, purchasing and financial transactions are recorded in a timely and accurate manner.
• Ensures established administrative and financial policies are applied consistently throughout the division and changes are communicated to all levels of divisional staff.
• Supervisesthe process of forecasting and monitoring the levels of division’s reserves and reserve funds.
• Supervises the Contract Release Order and Divisional Purchase Order function with respect to contract management. Develops and implements internal controls and monitors the performance of the function.
• Supervises and co-ordinates the purchasing process activities, invoice verification process and early payment of vendor invoices to ensure that vendor discounts are achieved.
• Liaises with Accounting Services’ Accounts Payable, Purchasing & Materials Management, vendors, and staff on invoice payments issues.
• Provides training, communication and support to the staff on the City’s Financial Accounting Module, monitors their effectiveness and makes revisions as necessary.
• Prepares and reviews purchasing, accounts payable, accounts receivable and variance SAP reports and analysis.
• Develops policies and procedures from an Internal Control perspective, for example, segregation of incompatible functions.
• Provides sound advice and assistance to the operating management of the division on matters of procurement, payroll, accounting policies and procedures.
• Develops and assists in implementation of divisional financial control systems, including accounting procedures and financial monitoring.
• Ensures internal financial controls are maintained in accordance with City By-laws and policies.
• Reviews and initiates follow up action on accounts receivable and implements adequate internal controls to safeguard the City's assets. Reviews and ensures timely settlement of vendor invoices and implement measures to receive discounts available from vendors.
• Oversees petty cash floats and divisional P-Cards ensuring they are maintained and accounted for in a timely manner.
• Reviews and ensures timely settlement of vendor invoices and implements measures to receive discounts available from vendors.
• Provides divisional requirements for corporate procurement activity.
• Provides advice on purchasing policies and procedures, setting up of purchasing documents, sole sourcing and amending purchasing documents and contracts. Continuously reviews and updates processes to introduce efficiencies.
• Reviews, monitors and approves purchasing transactions to ensure compliance with City’s Municipal Code, policies and procedures.
• Oversees transactions to ensure they are properly approved in accordance with financial signing authorities.
• Liaises with cluster and corporate financial units to ensure consistency and integration of financial reporting for the division.
• Establishes effective and collaborative working relationships with the division's senior management, all levels of divisional staff, City divisions and stakeholders.
• Participates as an effective team member of the division's management staff, undertaking in this capacity such special projects and assignments as may be required from time to time.
• Provides support and technical advice to program staff.

Key Qualifications:

Your application for the role of Supervisor, Financial Services should describe your qualifications as they relate to:

1. Post-secondary education in a discipline pertinent to the job functions combined with relevant experience in a finance and accounting capacity or the equivalent combination of education and/or related experience. A Professional Accounting designation would be an asset.
2. Experience in providing work direction, supervising, training and evaluating staff, as well as handling labour relations matters.
3. Considerable accounting experience relevant to the job duties posted above, including processing payable transactions, account reconciliation, establishing and maintaining standards/controls and developing policies.
4. Extensive experience in Microsoft Office applications such as Excel, Word and PowerPoint and using computer-based accounting systems, i.e. SAP.
5. Understanding of Purchasing and Financial By-laws, Policies and Procedures
6. Considerable experience in managing large volumes in a complex organization, including banking, cash and receivable management, accounting, financial reporting, month-end and year-end closing, auditing and financial systems for public or private sector organization.
7. Highly developed communication skills, both oral and written, at all organizational levels.
8. Excellent problem-solving, leadership, facilitation and interpersonal skills.

• Posting Period: 08-Aug-2024 to 22-Aug-2024

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Recent graduate or graduating in 2024, from a University Engineering degree program in civil/structural, transportation, and environmental engineering as recognized by the Ontario Ministry of Training, Colleges & Universities.

2. Experience using a variety of software products such as Microsoft Office Suite, Access, and/other related data software.

3. Possession of a valid Province of Ontario Driver's License (G) and vehicle

4. Ability to communicate effectively.

5. Academic/working knowledge of the processes, procedures, practices and equipment used in civil, structural, transportation, and environmental engineering

6. Academic/working knowledge of relevant legislation, including the Environmental Protection Act, Ontario Water

7. Academic/working knowledge of Resources Act, Safe Drinking Water Act, Occupational Health & Safety Act, etc.

8. Ability to attain working knowledge of all related City of Toronto policies, procedures and practices including: Collective Agreement, HR Policies, financial procedures, etc.