The opportunity

The HR & Communications (HRC) Strategy & Transformation team is recruiting a Lead, Strategy & Transformation to assist in driving the HRC transformation at Manulife. The Lead is responsible for the research, analysis, recommendation and implementation plans of strategic projects. They analyze key business priorities and bring insights to generate actions that create value for the company, aligned with strategic objectives. 
The Lead influences direction and focus via the thoughtful analysis and presentation of current state, firm strengths/challenges, industry/market trends and competitive research. 

Responsibilities

• Support the delivery of strategic projects end-to-end.
• Identify structure problems, analyze data and present complex findings in a clear, concise and decision-driven manner.
• Perform research and analysis of industry trends, market positioning or competitive activity related to a component of an overall segment or function strategy. 
• Conduct research on emerging trends, dig deeper into the analysis where appropriate, synthesize recommendations and understand impact on the business.
• Based on the research completed, is expected to recommend a course of action, or set of alternatives, to the overall strategy leadership and/or relevant business partner for further discussion and ultimate decision.
• Communicate and support decision-making by key stakeholders. Identify trade-offs and make them explicit. Create alignment and momentum with execution team to transition and drive the mandate.
• Drive the delivery of initiatives with strategic impact ensuring business benefits are realized

How will you create impact?

This roll-up your sleeves resource complements the team for assigned initiatives by developing strategies and managing the key elements of the execution. The Lead partners closely with the delivery and relevant stakeholders to ensure transparency into the details, progress, risks, issues etc. associated with a strategic initiative. 

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Advanced degree in business or equivalent
• Prior experience in top tier management consulting, investment banking or similar strategy roles preferred
• 5+ years combined education and experience in a strategy function within large multi-national corporation. Within a Financial Institution is a plus
• Strong business focus and understanding of strategy methods
• Excellent analytical capabilities, very comfortable with quantitative & financial analysis. High level of conceptual skills and an ability to operate strategically
• Demonstrated ability to influence leadership team members, and get recommendations approved and implemented
• Regarded as a realistic and practical individual, and is respected for ability to deliver
• Must be an excellent communicator
• Ability to work effectively in diverse environments and cultures

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-Hybrid

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• • The candidates should be able to work in noisy environments and tolerate various odors

• The candidates should be accustomed to working in dusty conditions and comfortable working at heights
• The candidates should be adept at handling repetitive tasks and capable of handling heavy loads
• The candidates should be physically fit for demanding tasks and possess manual dexterity for intricate tasks
• The candidates should have a strong attention to detail and demonstrate excellent hand-eye coordination
• The candidates should be comfortable with a combination of sitting, standing, and walking and be able to stand for extended periods
• The candidates should be able to lift up to 23 kg (50 lbs) and handle loads up to 45 kg (100 lbs)
• The candidates should be able to lift up to 9 kg (20 lbs) and handle loads up to 13.5 kg (30 lbs)

Other Requirements:

• The candidates should demonstrate dependability in fulfilling responsibilities
• The candidates should exhibit reliability in meeting commitments
• The candidates should prioritize punctuality in their work

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sort, pack, crate, and package materials and products
• The candidates should be able to perform other laboring and elemental activities
• The candidates should be able to clean machines and immediate work areas
• The candidates should be able to assist machine operators, assemblers, and other workers

Benefits:

• The candidates will get paid time off (volunteering or personal days) and parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

We are seeking a results-oriented Data Science professional who can support retail, loyalty, and customer analytics. The primary focus of this position is to develop robust machine learning models, perform customer and program analytics, and develop analytical measurement frameworks. The Data Scientist will perform analytics in support of customer engagement, loyalty program optimization, and marketing program efficiency. Models, analytics, and insights developed will help achieve the strategic goals of our Retail organization.

• Develop a deep understanding of our Retail business, Loyalty and Credit Card Customers, and Marketing programs.

• Support the development of models and other analytics tools to increase customer engagement, marketing program efficiency, and loyalty program effectiveness.  

• Collaborate in cross-functional teams to generate models, insights, and measurement frameworks that improve business practices and generate measurable business value.

• Scope and structure data science projects while considering business needs and technical constraints.

• Perform advanced quantitative and statistical analysis of retail, customer and loyalty data to identify trends, patterns, and correlations which will be used in making critical business decisions that enhance business performance.

• Support the development of a robust measurement practice using the latest technologies and advancements in machine learning to provide timely insights.

• Establish Machine Learning/Deep Learning models to improve customer engagement and marketing program performance.

• Provide creative solutions, recommendations, and timely advice that align business needs with analytical/modelling concepts.

• Establish necessary data pipelines to deploy AI/ML solutions.

• Act as an active contributor to the analytics strategy within the Advanced Analytics team.

Key Relationships

• Peers within the Advanced Analytics and Modelling team

• Business Stakeholders throughout the retail organization.

What you bring

• M.S or PhD, preferably in Statistics/Math/Economics/Computer Science or a related quantitative discipline.

• 3+ years experience developing and implementing data science solutions for retail businesses, or loyalty programs.

• Proficiency in using industry standard programming languages, including Python, R, or SAS.

• 3+ years of experience querying and analyzing large datasets with tools such as SQL, Spark, etc.

• Demonstrated understanding of statistical techniques to programmatically select (and justify) the right approach given specific business problems and data/technology constraints.

• Familiarity with cloud-based data structures including tools to extract, manipulate and transform data within the cloud. Experience with Databricks and Azure Synapse is an asset.

• 3+ years interpreting, synthesizing, and presenting complex models and analysis to business partners.

• Excellent oral and written communication skills, with the ability to communicate both technical and business concepts, as well as strong presentation skills.

• Demonstrated confidence and clear presentation style.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Additional Details:Part time: Monday – Friday 12:00 – 16:30

• Location: 475 Commissioners Street, Toronto, ON M4M 1A5, Canada

It’s an exciting time to join the team at Hydro One!

This role supports the EVP, Chief Financial & Regulatory Officer directly and manages the desk of this critical role. As a highly visible Executive Assistant, you will be reporting directly to the EVP, Chief Financial & Regulatory Officer and serve as a key member of this dynamic team.

General Accountabilities

• Efficiently managing all day-to-day administrative matters of the EVP, Chief Financial & Regulatory Officer
• Managing the EVP, Chief Financial & Regulatory Officer's calendar, ensuring schedules are followed and respected, as well as upcoming commitments and responsibilities are met
• Liaising with the EVP, Chief Financial & Regulatory Officer and their direct reports through information sharing and follow-ups while maintaining a high level of confidentiality and discretion
• Successfully completing critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, reviewing communications and reports, as well as other tasks
• Evaluating, prioritizing, and following up on incoming issues and concerns addressed to the EVP, Chief Financial & Regulatory Officer, including those of a sensitive or confidential nature
• Organizing and coordinating off-site meetings, town halls, conferences and business functions on behalf of the EVP, Chief Financial & Regulatory Officer. Coordinating travel plans, itineraries, and agendas and compiling documents for travel-related meetings as necessary
• Assisting the EVP, Chief Financial & Regulatory Officer in preparing Board and Committee meeting materials, adhering to submission timelines and deadlines Attending leadership and management meetings and maintaining minutes
• Accurate and timely management of all expense submissions for the office of EVP, Chief Financial & Regulatory Officer, to include external board expenses, following protocols to obtain necessary approvals
• Providing a bridge for smooth communication between the EVP, Chief Financial & Regulatory Officer and internal departments; demonstrating leadership to maintain credibility, trust and support
• Perform other duties as required.

Selection Criteria

• Advanced proficiency in Microsoft Office applications and knowledge of SharePoint and Teams
• Exceptional written and verbal communication skills, a critical thinker with the ability to exercise sound judgment, confidentiality, discretion and integrity at all times
• Keen ability to build and maintain relationships with internal and external stakeholders, Board of Directors, prominent community leaders and all levels of municipal and local governments
• Excellent time management skills to assist with productive management of the EVP, Chief Financial & Regulatory Officer 's time
• Flexibility and ability to recognize and identify constantly shifting priorities and deadlines

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

08/08/2024

Address:

171 East Liberty St, #106/108

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Escalates complex or unresolved customer situations to managers as required.
• Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$37,500.00 - $69,500.00

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Location: 2970 Swimming Pool Road Upper, La Salette, ON N0E 1H0
Shifts: Flexible Hours

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get as per collective agreement

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By mail
2887 Regional Road #37
RR#1 La Salette, ON
N0E 1H0

What You’ll Be Doing

The Full Stack Developer (Flutter, Angular, Go) is responsible for leading the functional design and development of application systems across all technologies and platforms. The role provides consultation for senior management on a wide spectrum of existing and emerging infrastructure technologies, translating user requirements to process and data requirements and developing solutions for the business with far-reaching impact. The Full Stack Developer (Flutter, Angular, Go) provides technical leadership to develop precise steps and processing logic across all platforms, ensuring the designed specifications achieve business needs. In addition, the role provides comprehensive senior level technical consulting to other IT senior management and senior technical teams. The role makes technology selection decisions that are often made in situations where business requirements are not completely defined.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that is aligned with our technology roadmap. Design and document the technical functionality, infrastructure, interfaces and integrations. Lead the design of cost-effective and innovative solutions to meet both business objectives and the goal of operational efficiency. 

• Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank’s vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvements

• Stakeholder Management: Act as the solution lead and interface with the project teams by driving and moderating design review sessions to walk stakeholders through and ensure that the overall design aligns with business requirements as well as architectural directions. Support and mentor junior designers and developers through knowledge sharing, collaboration and effective problem solving

Who You Are

• You can demonstrate 8-10+ years’ experience in. designing, developing, implementing and supporting applications with expertise in most of the following: Flutter, Angular 9+ and Go Programming Language. These applications are all deployed on Azure OCP

• Its an asset if you have expertise in the following: Databases (Oracle, SQL Server), Cloud (Azure, AWS), and Tools (Tools: source control/issue management: Git, JIRA, Azure DevOps).

• You embrace and champion change. You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You have a degree/diploma: Bachelor’s degree or equivalent in Computer Science or Technical discipline.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.