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Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

About the role

Canadian Blood Services is looking for a regular full-time Manager, Special Authorization to join our dynamic Plasma Protein and Related Products Formulary Program (PPRP) team in our Medical Affairs and Innovation division.

The PPRP Formulary Program team is responsible for leading Canadian Blood Services’ formulary management processes on behalf of Provinces and Territories in order to meet patients’ needs.

In this role, you will provide input and make recommendations that inform decisions and practices for the PPRP formulary program. Fostering and maintaining strong professional relationships with key stakeholders and having the ability to communicate effectively and assertively in order to leverage opportunities to exchange information and coordinate activities with stakeholders at various levels are key components of this role. You will lead and oversee the special authorization adjudication process by developing land supporting optimal approaches for delivering services related to special authorization requests and formulary management. You will require expert knowledge on PPRP and the application of evidence-based medicine in order to effectively provide clinical expertise.

Formula for success

• Leveraging your knowledge and experience as a first-line adjudicator, you will provide advice to the PPRP Therapeutics Committee on the creation of new criteria, on their usability and relevance.

• Utilizing your proven customer relationship management skills, you will maintain constructive relationships with internal and external stakeholders to achieve results.

• Focusing on your continuous growth mindset and strong business acumen, you will provide recommendations for formulary enhancements, improved control, and cost management for existing programs, assist in the ongoing management of the formulary including providing updates in benefit status and associate criteria.

• Drawing on your proven capabilities in leading initiatives, you will review clinicians’ requests and determine if they meet the criteria established by the PPRP Therapeutics Committee and when needed consult with scientific and medical community and other sources of product information to inform decisions on special requests.

• Concentrating on your strong interpersonal and communication skills, you will support leads in the preparation of all required committee materials, e.g., briefing notes, presentation content, and follow-up on open action items.

• Using your excellent planning and organizational skills, you will analyze issues and opportunities, prepare supporting documentation, such a white papers, environmental scans, proposals, and business cases to outline options and recommendations, ensure varying opinions are included in assessments.

Desired education and skills

• Completion of a university degree in Pharmacy, Pharm.D will be strongly preferred.

• Licensed as a registered Pharmacist will be considered a requirement.

• Seven to ten years of progressive experience in a clinical position including the management of a formulary program; management, planning, strategy formulation and execution.

• You will be required to have a minimum of 5 years of health system pharmacist experience.

• Experience in a clinical area; drug information, hematology, others. • Specific experience in strategy and financial analysis will be considered an asset.

What we offer you

• 4 weeks' vacation

• Annual performance award up to 10%

• Comprehensive group health, dental and vision benefits for you and your family

• Defined benefit pension plan

• Employee discounts, wellness program, professional resources

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week

Application deadline: 2024-01-22

Application requirements:

• Your up-to-date resume.

• Job specific cover letter.

• We recommend you save a copy of the job posting for reference throughout the recruitment process.

What's the role?

The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position is responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role job involve?

• Make outside, face-to-face sales growing a loyal customer base within a designated geographical area while strengthening the company’s position or market share within the territory
• Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales
• Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools
• Demonstrate consultative selling; convince customers that they have a need for a product or service
• Demo Hilti products and services in person, face-to-face, with customers
• Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry and mid-level decision makers at construction/ industrial companies
• Identify and select top potential accounts within assigned sales territory
• Analyze and identify which customers to target, what criteria to use to select customers, and create business plans to identify customer potential and where product gaps exist in a customer’s current purchasing habits
• Collaborate with a variety of departments to be a successful account manager (materials management, logistics, credit, marketing, technical services, and customer service)
• Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory
• Participate in construction industry trade organizations to build relationships and network of contacts
• Additional duties as assigned
  
  
  

93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

What you need is:

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
• Bilingual proficiency in French/English
• Previous outside sales experience with proven track record of success of growing sales to a loyal customer base within a designated geographical area while strengthening the company’s position and market share within assigned territory
• Some experience with reading and understanding construction documents preferred
• Previous experience of preparing professional sales presentations and quotes for customers
• Previous experience assisting credit department collect on past due outstanding accounts receivables preferred
• Demonstrated aptitude of cold-calling skills at customer offices and jobsites required
• Clear career progression with no more than 2 companies in the last 5 years
• Ability to thrive both independently and in a team environment
• Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts
• Excellent time and territory management skills
• Must be persuasive, sales driven, customer focused, and a team player
• Must be able to build prospects and business relationships
• Proficient computer skills including MS Office Suite and smartphones
• Must maintain a professional business appearance in accordance with HNA dress policy at all times
• Career advancement may require domestic and/or global mobility
  
  
  

Vehicle/ Driver’s License Requirements:

Company vehicle provided for carrying tools/fasteners for product demonstration purposes

• A valid G license with clean driving abstract: Maximum of 4 demerit points for the previous 3 years, no major violations in the last 12 months and no more than 2 violations for the previous 3 year period.
• Account Manager has responsibility for prudent care and protection of company assets
  
  
  

Who should apply?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

Working Conditions:

• Meetings, driving company vehicle to make sales calls at customer’s office, and making jobsite visits will be expected. Occasional overnight travel may be required.
  
  
  

Adverse Working Conditions:

• Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year
• Construction jobsites may also expose Account Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites
  
  
  

Safety Equipment Required:

• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Canadian Occupational Health and Safety Regulations (COHSR), and General Contractors
  
  
  

Physical Requirements:

• Must be able to walk on construction projects, climb ladders and scaffolding, and able to lift and carry as much as 65 pounds
  
  
  

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Performs receiving, accounting, and distribution operations associated with incoming product deliveries for all store Teams. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.Job Responsibilities • Verify actual product against Purchase Orders and/or supplier paperwork. • Confirm product integrity, • Check product temperatures as needed. • Stamps, initials, processes, and files invoices. • Distributes invoice copies to appropriate teams when applicable. • Follows Whole Foods Market Correct Pay Procedures • Accurately closes purchase orders in the proprietary store purchasing application. • Adheres to and meets Receiving standards as outlined in Store Process. • Distributes copies of processed paperwork to Team mailboxes and regional office. • Follows up with vendors regarding accounts payable. • Supports product Teams with accounting processes during inventory and financial period close. • Distributes all store expense invoices to Store Leadership. • Maintains baler, compactor, and all environmental areas in proper working order; ties bales, calls for can pick up, and directs service team to areas requiring attention. • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Job Skills • Strong knowledge of store receiving, accounting, and distribution procedures and policies. • Working knowledge and application of all WFM quality goals, food handling, safety, and other standards. • Ability to educate team on product knowledge and convey enthusiasm. • Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and IRMA. • Strong to excellent communication skills and willingness to work as part of a team. • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. • Ability to follow directions and procedures; effective time management and organization skills. • Passion for natural foods and the mission of Whole Foods Market. • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. • Understanding of and compliance with WFM quality goals. Experience • 12+ months retail experience. • 12+ months working in a distribution or receiving related environment preferred. Physical Requirements / Working Conditions • Must be able to lift 50 pounds. • In an 8-hour work day: standing/walking 6-8 hours. • Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting and reaching. • Exposure to FDA approved cleaning chemicals. • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. • Ability to work in a wet and cold environment. • Ability to work a flexible schedule including nights, weekends, and holidays as needed. • Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $100000 - $140000 USD per year. This job is also eligible for Commission Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Overview

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as Bachelor’s degree
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Benefits:

• The candidates will get paid time off (volunteering or personal days)

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 

RESPONSIBILITIES

• Provides lead direction at assigned client site on assigned shift; acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. 
• May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. 
• Assists in the training of Security Guards and review of post orders. 
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 
• Prepares, files and submits various reports as required. 
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. 
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. 
• As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations. 

QUALIFICATIONS

• Bilingual (English and French).
• 2 years minimum experience in the same role or similar.
• Be eligible to obtain a security clearance (min 5 years in Canada).
• Security Guard license (BSP).
• Flexibility and availability to be on-call 24/7 as needed.
• Knowledge in security strategies, principles, standards, policies, and procedures.
• Ability to provide positive direction and motivate performance. 
• Ability to track and maintain schedule assignments. 
• Understanding of a variety of security and safety devices and controls. 
• Ability to adapt to changes in the external environment and organization. 
• Strong customer service and results orientation. 

Available positions:

• Day, evening and night shifts
• Total of 24 hours, 36 hours or 40 hours per week

Job Requirements:

• Valid security guard license (BSP)
• Valid first aid certificate (CPR)
• Be willing to obtain or have a reliability clearance (minimum 5 years of residence in Canada)
• Customer service skills
• Proactive, punctual and professional
• Ideally reside in Gatineau or its surroundings

Main tasks to be accomplished:

• Regular patrols (rounds)
• Surveillance of the premises
• Reporting of incidents and events
• Beware of and report potential hazards
• Respond to specific customer requests

Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.

#AF-EasternCanada

Are you interested in exploring an opportunity at Gazifère? We would love to hear from you - apply today!

What You Will Do

• Speak to customers in a high volume, fast paced environment via phone and email.

• Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers

• Actively listen and understand customers needs and provide on the spot solutions in an efficient and courteous manner

• Seize opportunities to upsell service and/or product to customers.

• Become a product & service expert and understand each customer's needs to provide accurate and practical solutions.

• Cordially and respectfully resolve complaints and transform them into lessons learned.

• Perform related administrative tasks, as the need arises

Who You Are

You will have the following:

• High school diploma and previous work experience in a customer service role (in a call centre environment would be an asset);

• Bilingual, the person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English(speaking, reading, writing) is also required.

• Professional customer service skills with a strong phone presence paired with a solutions attitude, helping nature, and passion for the customer and customer experience.

• Excellent listening and interpersonal skills

• Proven analytical, decision making, and problem solving capabilities

• Proven organizational skills with the ability to prioritize

• Computer savvy, comfortable sitting at a desk and working with multiple monitors

• Digital Literacy and solid understanding of the Microsoft Office Suite and capability to manage different computer systems

• Strong attention to detail and thorough application of procedures

• Demonstrated motivation, solid work ethic and willingness to learn

Working Conditions

35 hours/week; Variable shifts between 7am to 8pm, Monday to Friday.

Posting End Date:

May 04, 2025

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.