1586 Jobs Found

Customer Service Representative Full-time Job

Royal Bank Of Canada

Customer Service   Montréal
Job Details

Job Summary

Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices to perform daily tasks and various administrative and operational assignments.

 

What is the Opportunity?

The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests and provides advice and service solutions where appropriate regarding their credit insurance coverage on loans, lines of credit, mortgages and business loans. Your will retain the customers by showing the benefits and features of keeping their coverages. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success

 

What will I do?

  • Handling inbound calls and meeting customer expectations by providing them with information, understanding their needs, offering value-added solutions, seeking business opportunities and taking personal initiative to resolve their problems.
  • Secures new business and/or retains existing business
  • Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
  • Takes ownership of client concerns, building ownership and accountability at first point of contact through client-focused behaviours, ensuring, when necessary, the escalation process is followed
  • Process applicable paperwork for clients, ensuring accuracy and completeness of information.
  • Meet monthly sales and retention goals

 

What do you need to succeed?

Must-have

  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
  • Solid aptitude for listening, establishing rapport and finding the right solutions for customers
  • Strong attention to detail and problem resolution skills
  • Ability to navigate between multiple systems
  • Flexibility to work a variety of shifts as our Centre is open Monday to Friday 8:00am to 8:00 pm in order to better help our clients

 

Nice-to-have

  • Sales experience and success in meeting and exceeding sales targets in a Contact centre environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
  • Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
  • Leaders who support your development through coaching and managing opportunities
  • Flexible work/life balance options
  • Ability to make a difference and lasting impact

Job Skills

Customer Interactions, Customer Knowledge, Customer Needs, Customer Service, Customer Service Management, Insurance Products, Product Services, Sales, Sales Activities, Telephone-Based Customer Servicing

 

Additional Job Details

Address:

1 PLACE VILLE MARIE: MONTREAL

City:

MONTREAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-27

Application Deadline:

2024-09-30

Customer Service Representative

Royal Bank Of Canada
Montréal - 124km
  Customer Service Full-time
Job Summary Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices...
Learn More
Aug 27th, 2024 at 15:09

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Rivière-du-Loup
Job Details

Application Deadline:

08/29/2024

Address:

428, rue Lafontaine

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO CANADA
Rivière-du-Loup - 313.5km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 08/29/2024 Address: 428, rue Lafontaine Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidanc...
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Aug 27th, 2024 at 15:03

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

Full-time (Sunday to Thursday, 10:00 pm to 6:30 am) 

 

How You’ll Help 

Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 

Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 

Answer phones from drivers and customers. 

Review yard check to ensure freight is not missed and trucks are on schedule. 

Coordinate drivers to come back for second round of deliveries. 

Coordinate daily P&D requirements. 

Monitor driver performance and report finding to manager. 

Identify areas for improvement and efficiencies. 

Perform clerical duties for compliance and broker pay as required. 

Other related duties as may be required. 

 

Your Skills & Experience:  

An understanding of the geography of the area 

High School graduate or equivalent 

Transportation background in dispatch, dock supervision (2-3 years) 

Computer literate in Excel and Word 

Equipment knowledge is an asset 

Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 

Results focused 

Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 

Must have a strong sense of urgency 

Good communication skills 

Must be able to work under a flexible work schedule 

Must be a hands-on operator, trainer, coach and mentor 

Must be able to build and maintain relationships 

Must be a self-starter 

English required; other languages an asset but not required 

 

To apply, visit our Careers page at dayross.com
 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Dispatcher

Day & Ross Inc.
Laval - 131.53km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Aug 27th, 2024 at 14:56

Bus Operator Full-time Job

City Of Ottawa

Transportation & Logistics   Ottawa
Job Details

Affiliation: ATU 279

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

  • 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
  • 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
  • 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
  • After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Bus Operator; Transportation
Application Close: 30/09/2024

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient and reliable transportation service.

Bus Operators who temporarily work in the roles of Operator/Bilingual Sightseeing and Charter Sightseeing and Operator/Platform Instructor will be paid the appropriate rate or differential for the time that this work is performed.

EDUCATION AND EXPERIENCE

Completion of Grade 12.

Minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population.

Public Urban transit experience is an asset

CERTIFICATIONS AND LICENCES

Completion of Defensive Driving course or related is an asset

KNOWLEDGE

  • City of Ottawa landmarks and locations

 

Desirable Qualifications:

  • Knowledge of transit fares and pass structure
  • Knowledge of the Highway Traffic Act
  • Knowledge of/experience using portable communications technologies, such as 2-way radio

COMPETENCIES, SKILLS AND ABILITIES

  • Able to adapt/react to changes in operating conditions/environment
  • Able to operate in a highly diverse cultural community
  • Attentive to detail and able to adhere to specific detailed procedures
  • Persuasive and tactful with excellent interpersonal and oral communication skills
  • Possess good written communication skills
  • Basic understanding of and ability to use computers 
  • Able to multi-task, solve problems and make decisions
  • Able to remain calm in stressful situations
  • Able to exercise sound judgement
  • Able to work with minimum direct supervision and in a team environment 
  • Ability to use a radio and microphone and to communicate effectively
  • Ability to call out stops as per the CTA directive
  • Ability to read and understand trip dockets
  • Ability to operate a bus in high-density traffic in the downtown core
  • Ability to react and deal with emergency situations as they arise
  • Ability to talk to and assist passengers while safely operating a bus
  • Able to project a positive and professional image at all times, through personal appearance and conduct
  • Able to act independently
  • Able to communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc. 
  • Able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
  • Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement

 

Applicants must be able to meet the physical requirements of the job including, but not limited to, performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:

  • Ability to sit for long periods of time in the driver’s seat while wearing a seat belt
  • Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
  • Ability to “reach over-head” with both arms to manipulate controls
  • Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
  • Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
  • Medium duty lifting while assisting customers with special needs
  • Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
  • Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
  • Ability to manipulate dual foot controls independently or simultaneously at any given time
     

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated to the City of Ottawa’s satisfaction. 
  • Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
  • Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Bus Operator

City Of Ottawa
Ottawa - 288.79km
  Transportation & Logistics Full-time
  17.18
Affiliation: ATU 279 Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay) Note: Rates of pay after successful completion of...
Learn More
Aug 27th, 2024 at 14:54

Registered Nurse Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 08/10/2024

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various Language Requirements       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse

City Of Ottawa
Ottawa - 288.79km
  Medical & Healthcare Full-time
  46.07  -  56.06
Application Close: 08/10/2024 JOB SUMMARY The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, f...
Learn More
Aug 27th, 2024 at 14:52

Talent Acquisition Partner Full-time Job

Air Canada

Human Resources   Dorval
Job Details

Reporting to the Manager, Talent Marketing, the Talent Acquisition Partner will be responsible to attract, engage, and recruit talent using various HR platforms and social media, building relationships networks.  

TheTalent Acquisition Partner will be responsible for delivering recruiting support for Air Canada's talent needs, supporting the client groups, through a pro-active and engaging initiatives. In this, role the incumbent will be participating in recruitment initiatives across all Air Canada divisions.

Posting End Date: Sep 2, 2024

Responsabilities:

  • Assist in the full cycle recruitment process for the designated client group via a tailored approach, candidate interviews, shortlist and coordinating hiring manager interviews 
  • Develop and manage strong business relationships with clients to ensure best in class recruitment and guarantee client satisfaction 
  • Coordinate with hiring managers to define necessary requirements for open roles  
  • Track applicant activity and other recruitment and selection measures through our Taleo applicant tracking system 
  • Send recruiting emails topassive candidatesand follow up when necessary 
  • Join social media groups and professional networks and interact with potential candidates 
  • Advertise open positions to external networks 
  • Collaborate with business leaders in the development of results-driven attraction strategies for current and future recruitment needs 
  • Build and grow a network of promising candidates and maintain relationships for both existing and future mandates 
  • Contribute to Air Canada's commitment to acquire and develop a diverse workforce

Qualifications

  • University degree in Human resources or related field  
  • Experience in technical, professional and/or management level recruiting (preferably at the national or multi location level)  
  • Solid understanding of Canadian employment legislation governing employee recruitment, selection, and hiring 
  • Proficiency withMS Office andweb-based applicant HR systems (Taleo, PeopleSoft) is a must 
  • Previous agency recruiting experience (an asset) 
  • Knowledge of employer branding strategies and recruitment marketing and social media  
  • Think outside the box, proactive and engaging attitude 
  • Strong initiative and managerial courage with a high level of diplomacy and tact  
  • Flexibility with work hours and ability to travel is essential

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Talent Acquisition Partner

Air Canada
Dorval - 137km
  Human Resources Full-time
Reporting to the Manager, Talent Marketing, the Talent Acquisition Partner will be responsible to attract, engage, and recruit talent using various HR platforms and social media, b...
Learn More
Aug 26th, 2024 at 14:17

PACKAGE HANDLER Part-time Job

UPS

General Category   Québec
Job Details

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.

RESPONSIBILITIES

  • Learns and properly executes UPS package handling methods.
  • Loads and unloads UPS packages into trailers or package cars.

DESCRIPTION

  • Starting hourly rate: $ 17.30/h+ *bonus $ 1.70/h*
  • Maximum rate: $ 25.81/h (probation + 48 month progression)
  • Approximately 3-5 hours per day
  • Tuition reimbursement (up to $3000) *conditions may apply
  • Overtime after 5 hours of work.

REQUIREMENTS

  • Ability to lift up to 70 lbs./32 kgs.
  • Ability to read and memorize postal codes
  • Availability to work flexible shift hours, up to 5 days per week

SHIFT: Tuesday to Saturday from 3:00 AM - 9:30 AM

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time* 

PACKAGE HANDLER

UPS
Québec - 150.69km
  General Category Part-time
  17.30  -  25.81
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This...
Learn More
Aug 26th, 2024 at 14:13

Analyst, Communications Full-time Job

Saputo Dairy Products Canada

Marketing & Communication   Saint-Laurent
Job Details

As a Communications professional at Saputo, you are part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT initiatives impacting people and business processes across our global divisions. Your collaborative approach, creativity, and understanding of communication best practices and tools are part of your recipe for delivering effective communications in a dynamic and fast-paced environment.

 

How You Will Make Contributions That Matter:

 

Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, the IT Analyst, PMO – Communications is responsible for applying best practices to develop communication strategies, plans and material, leveraging multiple channels to support IT driven projects and initiatives globally. This work includes:

 

  • Planning innovative strategic and tactical communications campaigns that support project, program and/or organizational objectives, including creating detailed communications plans

  • Writing and editing key messages and content that contribute to audiences meeting cognitive, affective, and psychomotor objectives, including creating change stories, SharePoint Online posts, Go Live kits, and cybersecurity notices

  • Using a variety of tools and tactics to design, develop, and share compelling change and operational communications

  • Following review and approval workflows

  • Creating and managing IT intranet and SharePoint pages and content

  • Coordinating and/or contributing to change management activities with supervision, ensuring deliverables and engagement activities are well executed, and desired outcomes are met

  • Identifying and monitoring risks and issues

  • Tracking and reporting on Key Performance Indicators to Saputo IT and Business leaders and project PMO

  • Fostering relationships, by establishing, influencing, and supporting key business and project team members at all levels

  • Contributing to ongoing improvement of Saputo’s IT communications approach, change management methodology, and framework of tools

 

You Are Best Suited for The Role If You Have the Following Qualifications:

 

  • Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, Business) or equivalent work experience

  • Demonstrated ability to design and develop communications and to apply communications best practices

  • Knowledge and experience with graphic design

  • Ability to create content using SharePoint Online, Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise 

  • Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment

  • Advanced written and verbal communication skills                

  • Highly organized with an attention for details

  • Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)

 

The following are considered assets:

  • Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience

  • Demonstrated understanding of change management methodology and practices and a desire to apply leading practices

  • Change management certification (Prosci or CCMP) 

French and/or Spanish language skills

 

 

We support and care for our employees and their families by providing:

 

  • Competitive salaries

  • A hybrid work environment with the possibility to work from home 2 days a week

  • Advantageous corporate agreements

  • Full range of group insurance benefits

  • Group retirement pension plan with employer contribution

  • Purchase option of company stocks

  • Group RRSP

  • Health and wellness program in the workplace

  • Assistance program for employees and their families

  • Saputo products at a discounted price

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

 

SALARY RANGE: $65,010 to $85,320

*Salary offers will vary commensurate with experience, education, skills, and training.

Analyst, Communications

Saputo Dairy Products Canada
Saint-Laurent - 130.29km
  Marketing & Communication Full-time
  65,010  -  85,320
As a Communications professional at Saputo, you are part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT i...
Learn More
Aug 23rd, 2024 at 13:42

AZ Driver Full-time Job

Giant Tiger

Transportation & Logistics   Brockville
Job Details

Reporting to the Transportation Manager and Supervisor and directed by the Tiger Trucking Dispatch, we are looking for energetic AZ Drivers who thrive in a fast paced environment, enjoy challenges, and are team players able to deliver merchandise from our new State of the Art Distribution Centre in Johnstown, ON (Prescott area) to our Giant Tiger Stores.

 

AZ Driver Job Schedule:

Tiger Trucking's current need is for drivers who can complete weekend day trips with early starts (midnight to 4:00am) to our stores in Ontario/Quebec.

Full time or part time hours available.

 

AZ Driver Job Requirements:

Must hold a valid AZ license; Clean Abstract

Must have two years’ AZ driving experience;

• Very strong knowledge of Transportation functions;

• Geographically knowledgeable (Ontario & Quebec); an asset

• Excellent communication skills and computer literacy

• Strong problem-solving skills;

• Excellent attitude and a willingness to learn;

• Self-motivated with good people skills

 

AZ Driver Job Benefits:

• Starting pay rate is $23.00/hour with regular scheduled increases.

• Direct deposit

• Store Discount

• Paid overtime

• Overnight payment bonus for drivers on overnight delivery runs, paid for each trip.

• 3 Weeks’ vacation to start with scheduled increases based on years of service

• Quarterly bonus program

• Deferred Profit Sharing Program (DPSP)

• Comprehensive Benefit Program including. Dental, Life insurance, Health benefits and more

• Gym membership subsidies

• Annual safety shoe allowance

• Giant Tiger store discount

• Excellent uniform program, shirts and pants provided.

• Bursary program for children of Drivers going into post-secondary education

• Annual safe driving awards.

• Weekly summer BBQ’s

• Clean and modern facilities for all drivers including waiting area, quiet room, cafeteria, game room, gym, locker room and showers.

• New fleet of equipment, both Trucks & Trailers, no junk here -- we have one of the most modern and safest fleets in Canada!

• Automatic transmission trucks

• Several company-sponsored events annually for employees to attend

• Amazing team atmosphere

• We respect and promote a positive work / life balance

 

 

Job Requisition:

JR122229

AZ Driver

Giant Tiger
Brockville - 309.35km
  Transportation & Logistics Full-time
Reporting to the Transportation Manager and Supervisor and directed by the Tiger Trucking Dispatch, we are looking for energetic AZ Drivers who thrive in a fast paced environment,...
Learn More
Aug 23rd, 2024 at 13:34

Maintenance Foreman Full-time Job

NORTERA

Maintenance & Repair   Saint-Jean-sur-Richelieu
Job Details

WHY CHOOSE NORTERA

  • Competitive salary and annual bonus, advantageous leave policy;
  • Flexible work schedule in hybrid mode;
  • Complete range of benefits (telemedicine) and employee assistance program (PAEF);
  • Possibility of contributing to an RRSP with an employer contribution;
  • Participation in a volunteer day at the employer's expense;
  • Reimbursement for tuition and physical activity;
  • Environment promoting learning and professional development;
  • Opportunities to work on challenging projects within a growing company!

YOUR DAILY ROLE

As a Maintenance Foreman and under the authority of the Maintenance Director, the incumbent recommends and implements changes to improve the processes and productivity of the maintenance department. maintenance to ensure precise and efficient operation.

 

  • Act as a leader responsible for the health and safety of employees under his supervision and promote its application;
  • Implement a strategy allowing the judicious use of planned downtime;
  • Coordinate preventive maintenance activities with the aim of optimizing our rate of return;
  • Update preventive maintenance plans for equipment and ensure follow-up;
  • Maintain a partnership with internal experts and promote inter-factory support;
  • Orient your team towards the organization's priorities and promote continuous improvement;
  • Ensure monitoring of the preventive upkeep and maintenance program;
  • Ensure the cleanliness of the premises and maintain the 5S level;
  • Participate in the knowledge transfer, mentoring and training plan for employees under his supervision;
  • Contribute to team spirit and company values;

YOUR PROFILE

  • College diploma in a related field;
  • Five (5) years of experience in personnel supervision, preferably in a unionized environment.
  • Proven ability to implement change using continuous improvement methodologies;
  • Proficiency in Office suite software;
  • Proficiency in French and functional English

Maintenance Foreman

NORTERA
Saint-Jean-sur-Richelieu - 102.46km
  Maintenance & Repair Full-time
WHY CHOOSE NORTERA Competitive salary and annual bonus, advantageous leave policy; Flexible work schedule in hybrid mode; Complete range of benefits (telemedicine) and employee ass...
Learn More
Aug 23rd, 2024 at 13:02

Truckload Specialist Full-time Job

Day & Ross Inc.

Transportation & Logistics   Fredericton
Job Details

The Truckload Specialist is responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders.

 

How You'll Help:

  • Maintain a healthy working relationship with assigned client base
  • Communicate with the terminals to ensure continued on-time service
  • Build customer trips in our Truck Mate system
  • Schedule delivery appointments to increase “load & go”/direct delivery system
  • Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail
  • Answer general customer service inquiries related to truckload shipments
  • Oversee truckload traffic flow for customers shipping full loads
  • Complete daily tracking reports
  • Other duties related to truckload customer service as may be required

 

Your Skills & Experience:

  • Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
  • An equivalent combination of education and experience may also be considered
  • Previous customer service experience in the transportation industry is a strong asset
  • Advanced communication skills – both verbal and written
  • Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset
  • Accuracy in keyboarding and data entry
  • Demonstrated customer service skills
  • Strong conflict resolution skills
  • Ability to manage deadlines and work independently in a fast paced, high transactional environment
  • Analytical with strong problem solving skills
  • English, other languages an asset

 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Truckload Specialist

Day & Ross Inc.
Fredericton - 415.12km
  Transportation & Logistics Full-time
The Truckload Specialist is responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload or...
Learn More
Aug 22nd, 2024 at 14:57

Administrative Assistant Full-time Job

Royal Bank Of Canada

Administrative Jobs   Montréal
Job Details

What is the opportunity?

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

 

What will you do?

  • Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
  • Support the Investment Advisors in general administrative duties in the management of client accounts
  • Support the Investment Advisors in the preparation of client reviews and presentations
  • Request information and documentation from clients in order to open accounts and keep client files up to date
  • Follow up on client trades to ensure proper settlement and delivery
  • Monitor all pending transfers to ensure completion on a timely basis

 

What do you need to succeed?

Must-have

  • Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
  • Meticulous attention to detail and excellent time management skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Minimum of 2 years of experience in the financial services sector
  • Ability to work as part of a team

 

Nice-to-have

  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

 

 

Job Skills

 

 

 

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-22

Application Deadline:

2024-09-15

Administrative Assistant

Royal Bank Of Canada
Montréal - 124km
  Administrative Jobs Full-time
What is the opportunity? RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management service...
Learn More
Aug 22nd, 2024 at 14:52

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