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• Provide neutral advice on human rights related policies and programs to City staff and residents who use City services or facilities

• Provide guidance on accommodation requests to residents, employees, and management staff

• Work cross-functionally with other People and Equity staff to embed human rights

• Develop resources, tools, and communications to support human rights related initiatives

• Research and stay informed of trends, legislations, policies, strategies and tactics across other cities, levels of government and corporations to identify leading practices

• Prepare and/or processes confidential information, records, reports, forms, presentations, guides and correspondence;

• Provide effective, confidential, and impartial consultation/issue resolution services, interpretation and guidance to all levels of management, employees, and external organizations, requiring an integrated knowledge of human rights, equity, and interpretation of legislation, collective agreements, policies, programs and processes related to human rights, accessibility, and equity.
   

Key Qualifications:

1. 1. Considerable experience in human rights within a major unionized public or private sector organization.

   2. Demonstrated experience in alternative dispute resolution processes, and in undertaking harassment/discrimination investigations, drafting investigation reports, and recommending appropriate human rights interventions and remedies.

   3. Knowledge and experience in applying relevant provisions of the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, the Workplace Safety and Insurance Act, collective agreements, human rights case law, and related legislation (e.g. Employment Standards Act)

   4. Experience in researching, developing and implementing anti-racism, equity, diversity and human rights-related projects, policy and/or education is also a vital requirement of this role.

   5. Highly developed communication, presentation and human relations skills with the ability to communicate persuasively and effectively at all organizational levels.

   6. Ability to exercise sound judgement and remain impartial.

   7. Excellent analytical, mediation, negotiation and problem-solving skills and ability to work in a fast pace and high pressure environment.

   8. Post-secondary education in a professional discipline pertinent to the job function, and/or an equivalent combination of education and experience. A Law degree (LLB or JD) would be considered an asset.

Reporting to the Manager, Ashbridges Bay TP Projects, the Support Assistant B will perform in a fast-paced collaborative environment providing administrative support to various teams in two units.

Major Responsibilities:

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash. Prepares and   processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Co-ordinates and maintains an electronic record/retrieval system.
• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
• Coordinates onboarding for new staff, and ongoing issues management for staff including IT coordination.
• Prepares and tracks expense reports, training requirements, conference/seminar attendance and submissions, maintains and tracks equipment and H&S supplies inventories.
• Assists with budget administration for unit.
• Co-ordinates meetings, events and schedules. Prepares agendas. Takes/transcribes minutes.

Key Qualifications:

1. Considerable administrative experience in a team-oriented customer service environment.
2. Considerable experience in administrative processing and reviewing documents to
3. Ensure accuracy and conformity with legislation, regulations, policy and procedures and correcting incorrect items.
4. Considerable experience in Microsoft Office Suite, specifically using Word and Excel.
5. Experience using computer based records management systems, and online data management or request systems.
6. Experience drafting, preparing and formatting agendas, minutes, letters, reports, memos, and other business documents.

You must also have:

• Ability to set priorities, meet deadlines, be resourceful, adaptable and able to work independently with minimal supervision in a fast paced environment.
• Ability to work effectively with staff and deal with the public tactfully and courteously. Aptitude with figures, attention to detail and ability to do arithmetic calculations accurately.
• Excellent interpersonal skills with ability to communicate effectively, both orally and in writing and able to compose detailed correspondence and to proof read materials.
• Ability to exercise independent judgement and discretion in dealing with confidential matters and correspondence.
• Familiarity in archiving and retrieving files manually and/or electronically in an organized manner. Working knowledge of workplace relevant legislation including Human Rights and Occupational Health and Safety Act.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 
A Qualified List of candidates will be established for the Support Assistant B position in the Engineering & Construction Division and will be in effect for 2 months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.

Notes:
Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.

Your expertise in managing large enterprise Cisco WAN/LAN networks, clustered firewall, load balancer, remote access, web proxy server will drive your success as a Senior Technical Support Specialist 1 within the City of Toronto.
 

Reporting to Manager of Network Services, you will participate in safeguarding, implementing, administering, and optimizing the City’s WAN/LAN, Internet, Intranet and Extranet environment, and in providing ongoing support for all information technology solutions, in accordance with the Division's IT methodology, standards, best practices and policies.
 

This individual may also lead technical project teams comprised of members from other sections of the division, to determine requirements, research, evaluate, integrate, implement technical solution to Network Group.

Major Responsibilities:

Your primary responsibilities as a Senior Technical Support Specialist 1 will be varied. Working as part of a team, you will:

• Designs, architects, analyzes and implements detailed plans and recommends policies/procedures regarding program specific requirements.

• Supervises, motivates and trains assigned cross divisional project staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.

• Supervises the day to day project operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and co-ordinates vacation and overtime requests. Monitors and evaluates staff performance, salary increments, hears grievances and recommends disciplinary action when necessary.

• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

• Provides advice and consultation to business users and other technical staff to determine requirements, research on solutions, evaluate alternatives, and to recommend policies, data integration, data security, network infrastructure, common software required, and the final product acquisition.

• Leads technical project teams comprised of members from other department and/or sections of the division, to determine requirements, research, evaluate, develop and/or acquire, implement and provide technical support for enterprise software products to support business requirements.

• Provides senior level support of the enterprise software and hardware installation, upgrades, configuration, account management, security administration, capacity planning and performance tuning.

• Performs hardware, software, appliance and related tools installation, configuration, maintenance and upgrades. Also, performs account management, system monitoring and security services on the systems. This includes the creation of City wide policies and standards, and enforcement of the standards relating to users account creation and the access permissions for the users.

• Provide enterprise wide backup and disaster recovery services to meet the business recovery requirements. Responsible for the capacity planning, security measurement, and performance tuning of the overall infrastructure, including Internet, Intranet and Extranet environments.

• Develops, manages and reports on detailed project plans. Ensures effective corporate standard system security and internal processing controls (audit controls) are maintained.

• Impacts change management for both hardware and software, and manages vendor relations in the case of external hardware, systems software, network and/or service acquisitions. Provides risk assessment and it's potential impact on enterprise systems and users.

• Ensures timeliness and completion of corporate projects by providing project management and project planning. Influences project scope, monitors critical success factors, co-ordinates projects resources and reports on project milestones/deliverables.

• Leads in the preparation of Request for Proposal (RFP), Request for Quotation (RFQ), and Request for Information (RFI) and participates in the evaluation and selection of technical solutions.

• Establishes City wide standards related to the operability and high availability of corporate data center software/hardware products through the identification and resolution of service or performance problems and initiates changes to enhance problem avoidance.

• Reviews, evaluates, recommends and comments on emerging technologies and business innovation for improving service, reducing costs and enhancing efficiency on internal service improvement, cost efficiencies to the public.

• Works with highly confidential information; available 7x 24 while on-call to respond to critical page alerts.

• Develops technical criteria of the overall mass storage and storage area networks (SAN) to meet the open systems storage requirements of the corporate consolidated data centre.

Key Qualifications:

Your application for the role of Senior Technical Support Specialist 1 should describe your qualifications as they relate to:

1. Post-secondary degree or diploma in Computer Science and a recognized certification such as CCNP, CCIE, FCP, FCSS or an approved equivalent.

2. Extensive experience working with large enterprise clustered high-availability firewalls and load balancer, including Checkpoint/Fortinet firewalls, F5 LTM/APM/GTM, and Secure Web Proxy Gateways.

3. Extensive experience in building clustered enterprise Data Center using Cisco ACI.

4. Considerable experience with intrusion detection and vulnerability assessment in perimeter network.

5. Experience planning, designing, and implementing network technology using SDWAN in a highly complex Cisco network infrastructure.

6. Experience in Network Access Control (NAC) with wired data, wireless infrastructure, and VPN, as well as posture and client provisioning.

7. Must possess and be able to maintain a valid Province of Ontario, Class "G" Driver's License and access to a vehicle.

8. Knowledge of network operating systems, network devices, network design principles, network analysis and telecommunication principles.

9. System management skills, specifically with technical issues at the Wide Area Network and Local Area Network level, including installation, and problem determination and resolution.

As a Registered Practical Nurse, you will be working with homeless clients providing support to clients with complex physical and mental health and addiction issues. This position:

• Provides nursing care and develops and modifies care plans for residents/clients. Attends team meetings.
• Observes, monitors and evaluates condition of clients/residents. Reports vital signs, injuries, and general physical and emotional condition. Attends to critical incidents involving clients.
• Measures and records blood pressure, temperature, respirations, pulse, and weight using equipment, such as blood pressure cuff.
• Prepares and administers prescribed medications and treatments, i.e. eye drops and application of ointments & creams. Administers insulin injections. Records quantities administered.
• Informs residents/clients about medications and side effects.
• Ensures that medication supplies meet designated inventories. Orders medication and medical/nursing supplies. Checks orders. Packages labels, and stores medication and medical supplies.
• Prepares and applies clean dressings and bandages. Cleans wounds and lesions, and replaces bandages. Removes stitches and clips.
• Respond to medical emergency and renders first aid including but not limited to CPR, overdose interventions, etc.
• Orients new residents/clients and staff and familiarizes them with surroundings. Notifies departments and individuals of admittance. Records and secures personal valuables.
• Prepares resident for transfer or departure, including organization of personal belongings, contacting of appropriate organization (hospital, coroner's office, etc.), and completion of required documentation.
• Schedules appointments with hospitals, clinics, diagnostic services, and health specialists by telephone, arranging for transportation and/or escort. Ensures results/hospital records are available to client.
• Provides personal care for residents/clients, i.e. hygiene, bathing, dressing and undressing, toileting, ambulation, and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
• Assists residents/clients with proper exercise and ambulation techniques to support rehabilitative and activation programs.
• Prepares and maintains documentation i.e. charts, records, and incident reports.
• Accompanies physician on rounds, providing information on resident/client general condition and progress, and assisting in examinations, e.g., positioning, dressing and undressing residents/clients.
• Instructs resident/client and family in planning care; offers emotional support; answers questions from resident/client and family. Maintains personal care records.
• Orders office supplies, checks orders and stocks shelves.
• Assists in the operation of weekly clinics in Hostels, including booking of appointments and organizing client files.
• Obtains admission history with clients regarding medical history, immunizations, etc.
• Educates clients and emphasizes important health and medical information.
• Refers and advocates with community agencies regarding health and social services. Assists with the organization and implementation of TB screening clinics. Conducts and reads TB skin tests and follows up positive reactors. Maintains records.
• Administers TB medication and monitors for side effects.
• Investigates persons who are on medical surveillance or treatment for latent TB.
• Inspects physicians' offices to ensure proper storage and handling of vaccines.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Must be registered and in good standing order as a Registered Practical Nurse with the College of Nurses of Ontario.
2. Diploma from a recognized college or school of nursing.
3. Experience in addressing complex client care needs for marginalized and homeless populations in a community, shelter or hospital setting (e.g. underlying physical and mental health, and addiction).
4. Current First Aid and CPR Certificate.

You must also have:

• Working knowledge / expertise with homeless population, harm reduction and addiction, would be an asset.
• Ability to provide nursing care to less complex ambulant and non-ambulant residents and clients with predictable outcomes and a focus on restorative, health promotion and palliation. Ability to organize and complete daily work activities and provide work direction to staff members, as assigned in order to complete assignments.
• Sensitivity, empathy, and understanding of resident/client behaviour and needs.
• Excellent verbal and written communication skills.
• Ability to work in a cooperative manner with other staff members as a member of a nursing team. Knowledge of restorative and health promotion interventions in order to contribute to the development and maintenance of care plans.
• Knowledge of dementia and mental health diseases in order to provide care and direction that supports the Hostel Services philosophy of resident care and standards of nursing practices.
• Physically capable of lifting, turning and transferring residents manually.
• Must be willing to participate in in-service education programs.
• Ability to deliver nursing care consistent with the standards of the College of Nurses, Ministry of Health and Long Term Care Program and applicable legislation and regulation.
• Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.

SHIFT INFORMATION: For all programs in the Toronto Shelter and Support Services Division, which operate 24 hours a day / seven days a week, part-time employees are expected to be available to work all shifts (days, afternoons, overnights, weekends and holiday shifts) four (4) separate days a week, of which two (2) days must include Saturdays & Sundays. Hours of work will be determined based on operational needs.

Police Reference Check (PRC) Requirements: All successful candidates will be required to provide a current Vulnerable Sector Police Reference Check as a condition of employment for this position. A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm

Notes

• Employees from the three (3) Local 79 part-time bargaining units will be given priority consideration over external applicants.
• Transfer requests from part-time employees will not be accepted as part of this job posting process. Employees wishing a transfer in accordance with their collective agreement, must submit a transfer request prior to the job being posted in order to be considered.
• If selected, the successful candidate will be reassigned to this part-time position and bargaining unit.
• Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting. Additional information submitted after the job posting closing date will not be accepted.
• Assessment may include an interview, written and/or practical test. Location of assessment to be determined.
• Work location reflects what is known at the time of posting.
• An employee's reporting relationship and/or work location may change due to operational reasons and in accordance with their Collective Agreement.

The Customer Success Manager acts as the primary contact within the BGIS SCS Team to ensure that all aspects of internal BGIS procedures are prepared in a comprehensive, consistent and thorough manner so they meet all client service level agreements and KPI’s while ensuring that all internal BGIS Team Members are fully aware and have the resources for completion. The incumbent is also the primary representative for day-to-day contact with the client for performance of the contract and in the development of proposals and delivery for potential clients. 

KEY DUTIES & RESPONSIBILITIES

Account Management

• Understands clients’ objectives, business drivers and needs in order to optimize the value delivered to the client.
• Schedule and manage all quarterly business reviews (QBR) with Internal Business Unit (IBU) client teams, with specific focus on meeting all service level agreements (SLA).
• Update and generate monthly and quarterly client reports in accordance with established timelines, participate in Monthly and Quarterly Business Reviews. 
• Work closely with Regional Directors to ensure adoption of productivity increasing technologies 
• Work directly with clients and provide required support to BGIS SCS Regional Directors to ensure all issues including escalations are handled quickly and efficiently.
• Collaborate with internal BGIS Operational Leaders to ensure client KPI’s are being reached and that cleaners are meeting & exceeding client expectations.
• Work with internal BGIS SCS operations and client account teams to Develop and execute plans to drive business growth and maximize profitability 
• Streamline and optimize business processes to improve efficiency and effectiveness.
• Implement and maintain effective inventory control policies and procedures.
• Collaborate with purchasing and procurement teams to place orders based on inventory requirements.
• Take a pan account view to Implement best practices and continuous improvement initiatives
• Utilize Power BI to create visually compelling and interactive dashboards and reports.

KNOWLEDGE & SKILLS

• University Degree, with 5 – 10 years equivalent work experience in an environment with similar accountabilities.
• Industry experience in IFM, Service Management, Customer Advocacy & Sales or Sales Administration & Management
• Proficiency in Systems both Client & Technical Services operating platforms
• Strong proficiency in Power BI
• Data collection and reporting experience
• Technical & financial business acumen for proposal and report development
• Demonstration experience developing and confidently presenting to clients
• Superior skills MS Office with a focus on Excel & Power Point 
• Strong communications skills, both written and verbal
• Negotiation skills
• Limited travel required based on client footprint and needs

Overview

Molson Coors is currently seeking a Administrative Clerk to join our team, based in our Toronto Brewery.  Reporting to the Senior Administrative Assistant, the Administrative Clerk will support and ensure administrative tasks and information flow are completed accurately and in an effective and efficient manner for our Packaging, Maintenance, Warehouse, Brewing and Engineering Departments.

MAIN DUTIES & RESPONSIBILITIES:

• Responsible for various administrative tasks for departments
• Responsible for documenting and ensuring departmental invoicing and purchase orders are maintained
• Ensure Maintenance and Warehouse Overtime Equalization reports are completed in accordance to Department Guidelines
• Canvass maintenance employees for overtime to complete scheduling commitments while ensuring overtime guidelines are adhered to
• Maintain vacation schedules, lieu day requests, and LOA’s for Local 325 and Local 772
• Administer daily timesheet adjusting entries for department’s hourly employees in accordance to the Collective Agreement rules
• Prepare weekend overtime schedules for departments
• Provide payroll reports and audits when requested by Finance/Human Resources
• Collect and distribute departments’ mail on a weekly basis
• Maintain department supplies including paper stock, forms and general office supplies
• Works closely with Leadership team and Union membership to achieve daily/weekly objectives
• Participate in various projects, initiatives or other duties as assigned
• Support team during vacation coverage

Experience:

• Community College Diploma or Equivalent
• knowledge of payroll and scheduling applications
• 3-5 years of administrative experience
• advanced knowledge of software applications including SAP, Microsoft Office and Excel
•  Dayforce experience would be considered an asset

Competencies & Knowledge:

• Achievement/Results Oriented
• Commitment to Continuous Learning
• Consumer / Customer Responsiveness
• Impact and Influence à Planning and Monitoring
• Problem Solving
• Good Interpersonal Skills
• Strategic Business Sense
• Prioritization

Work Perks that You Need to Know About: 

• We care about our People and Planetand have challenged ourselves with stretch goals aroundourkey priorities 
• Wecare about our communities, andplay our part to make a difference – from charitable donations to hitting the streets together to build parks,giving back to the community is part of our culture and who we are 
• Ability to grow and develop your career centered around our First Choice Learning opportunities 
• Free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences 

What is the opportunity?

The Credit Card Systems group is searching for a Senior Software Developer to join our team. As a Software Developer, you will partner with our other agile squads, business partners, and Site Reliability Engineering teams in Toronto to design, develop, and deploy capabilities for Credit Card applications using existing and emerging technology platforms. This is a great opportunity for anyone who is looking to advance your agile skills, work cross functionally across organizations to deliver value for client facing employees, and modernize legacy infrastructure.

What will you do?

• Designing and coding application programs; performing testing for developed applications.

• Reviewing, analyzing, and modifying programming systems, including encoding, testing, debugging and installing for a large-scale mainframe system.

• Ensuring the operating efficiency of existing application systems. Maintaining records for the documentation of systems development and revisions.

• Conducting analyses of organizational needs and goals for the development and implementation of application systems.

What do you need to succeed?

Must-have:

• Minimum 5+ years of experience designing, developing, implementing, and maintain mainframe hosted applications, primarily using COBOL 6 in batch/file management, IMS (database/data communication), JCL, MQ, and DB2.

• Understanding of job scheduling.

• Change/release management – experience deploying to production environments via Dev Ops pipelines.

• Software change management tools (ideally Helios, GitHub, Jenkins, and Urban Code Deploy) to configure/create a build after committing changes to auto-deploy the code and troubleshoot failures.

Nice-to-have:

• Understanding of zOS/Connect environment.

• Agile software development (software development life cycle) – experience working in a cross functional team as a software developer, from project ideation to production deployment.

• Experience using Jira & Confluence.

• DevOps experience with tools such as Dynatrace.

• API development experience.

• ZEKE; IBM ADFz Product.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team 

• A world-class training program in financial services

#Ll-Hybrid

#Ll-POST

Job Skills

Active Learning, Agile Principles, Application Integrations, Cobol Mainframe, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, IBM DB2 Database, IBM File Manager, IBM IMS, IMS Databases, Job Control Language (JCL), Programming Languages, Software Development Life Cycle (SDLC)

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2025-01-03

2025-01-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

Promotes continued sales and generates potential incremental revenue wherever possible

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

One (1) year of previous courier experience

Amount of time required to learn or adjust to the job

Six (6) months

Special Notes:

Incumbent(s) of this position do not have regularly assigned routes. They provide coverage for open routes in the absence of the normally assigned courier.

The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Ability to gain and maintain FedEx DG Specialist certification

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

Excellent human relations, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

One (1) year of previous courier experience

Amount of time required to learn or adjust to the job

Six (6) months

Special Notes:

Incumbent(s) of this position do not have regularly assigned routes. They provide coverage for open routes in the absence of the normally assigned courier.

The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) has the right to override these requirements as it sees fit.

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Ability to gain and maintain FedEx DG Specialist certification

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

In the Province of Quebec, must be bilingual (French and English).

Interpersonal Skill Requirements

Excellent human relations, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

• Location: 130 Thad Johnson Private, Gloucester, ON K1V0X1, Canada

Additional Details:PFT SENIOR Courier; requires a min 6 months courier experience, please include up to date resume