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Customer Service Representative Full-time Job

BMO Canada

Customer Service   Trail
Job Details

Application Deadline:

10/24/2024

Address:

1498 Bay Avenue

 

 

Minimum 18.75 hours/week. Candidates should be flexible to work within branch hours and expect to work 3 - 5 shifts per week

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $43,500.00

Customer Service Representative

BMO Canada
Trail
  Customer Service Full-time
  33,850  -  43,500
Application Deadline: 10/24/2024 Address: 1498 Bay Avenue     Minimum 18.75 hours/week. Candidates should be flexible to work within branch hours and expect to work 3 - 5 shifts pe...
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Oct 15th, 2024 at 17:21

Flex Driver-3 Full-time Job

Federal Express Corporation Canada

Transportation & Logistics   Castlegar
Job Details

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:
- High school diploma/educational equivalent.

Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job
- 3 months

Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

CASTLEGAR, BC V1N 4N8, Canada

Flex Driver-3

Federal Express Corporation Canada
Castlegar - 24.63km
  Transportation & Logistics Full-time
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer servic...
Learn More
Feb 28th, 2025 at 12:32

Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited

Sales & Retail   Castlegar
Job Details

About This Opportunity

Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassador, providing superior service to clients and consumers. 

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck).
  • Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
  • Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
  • Consistent kneeling, squatting and reaching above the head
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.    
  • Maintain professional relationships with co-workers and customers.
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
  • Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
  • Ability to stand and walk for long periods of time

Qualifications

  • Must have access to a personal vehicle for use during working hours
  • A valid driver’s license with a clean driving record with no major violations over the last three (3) years
  • One (1) year experience working in grocery, retail, warehousing or related field preferred
  • Experience working with manual or powered pallet jacks preferred

Merchandiser

Coca-Cola Canada Bottling Limited
Castlegar - 24.63km
  Sales & Retail Full-time
  17.73
About This Opportunity Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consume...
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May 22nd, 2024 at 13:52

Cleaner Full-time Job

BGIS

Hospitality   Nelson
Job Details

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

  • Clean floors by sweeping, scrubbing, or vacuuming
  • Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
  • Transport garbage from drop points to garbage bins or compactor 
  • Transport maintenance machinery, where necessary, between floors and job sites 
  • Cleans and stores equipment and machinery used
  • Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
  • Cleans washroom floors including stripping and finishing 
  • Cleans stairwells and elevator cabs where ladders are required 
  • Loads and unloads supplies and replenishes cleaning solutions
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
  • Other duties that management may assign 
  • Strip, seal, finish, and polish floors
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Steam clean or shampoo carpets 
  • Notify managers concerning the need for major repairs or additions to building operating systems
  • Mix water and detergents in containers to prepare cleaning solutions, according to specifications
  • Strip, seal, finish, and polish floors
  • Steam clean or shampoo carpets
  • Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

  • Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
  • Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
  •  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
  • Ability to lift, push and pull heavy items as well as climb ladders.
  • Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
  • Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
  • Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

  • Must meet security clearance requirements, where applicable
  • Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 25 pounds. 

Cleaner

BGIS
Nelson - 53.5km
  Hospitality Full-time
  16.75  -  18
Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & stri...
Learn More
Jul 19th, 2024 at 15:34

Food counter attendant Full-time Job

Tim Hortons Creston

Tourism & Restaurants   Creston
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Keep records of the quantities of food used
  • Package take-out food
  • Portion and wrap foods
  • Prepare, heat and finish simple food items
  • Serve customers at counters or buffet tables
  • Stock refrigerators and salad bars
  • Use manual and electrical appliances to clean, peel, slice and trim foodstuffs

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Repetitive tasks

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

 

300 Helen StreetCrestonBC V0B 1G6

How to apply

By email

 

jobs.timhortonscreston@outlook.com

Food counter attendant

Tim Hortons Creston
Creston - 87.36km
  Tourism & Restaurants Full-time
  17.40
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
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Oct 8th, 2024 at 14:55

Millwright Full-time Job

Labatt Breweries Of Canada

Maintenance & Repair   Creston
Job Details

JOB RESPONSIBILITIES:

  • Perform corrective and preventative maintenance on industrial equipment in a production environment 

  • Work as part of a team to troubleshoot and repair equipment, including disassembling and reassembling machinery, overhauling gearboxes, and replacing bearings, etc. 

  • Maintain a preventative maintenance program for plant equipment 

  • Perform work in a manner consistent with plant safety, housekeeping standards, and quality checks 

  • Be part of an effective work planning process that utilizes work orders, planners, and part staging 

 

JOB QUALIFICATIONS:

  • High school diploma or equivalent. 

  • Valid Industrial Mechanic (Millwright) license or other trades with equivalent experience 

  • Valid license or experience as a Machinist and/or Welder is an asset 

  • Willing and able to work shift work (days, afternoons and midnights), overtime, weekends, and holidays 

  • Proven mechanical and troubleshooting skills; Prefer 3 or more years experience with hydraulic, pneumatic and electrical maintenance 

  • Ability to set up and operate all machines common to the trade and ability to operate equipment including lathe, vertical mill, band saw, drill press, etc. Welding experience an asset 

  • Outstanding work ethic with exceptional discipline, attendance, and safety record 

  • Willingness to take initiative and ability to work independently with limited supervision 

  • High energy and initiative, with strong interpersonal and communication skills 

  • Computer familiarity and capable of adapting to new computer program 

 

WHY LABATT:  
As one of Canada’s Top 100 Employers, Labatt is a place where our people can bring out the best in themselves through a collective purpose of creating A Future With More Cheers. We are always looking to serve up new ways to meet life’s moments, dream big to move our industry forward, and make a meaningful impact in our communities. We believe in brewing up a future that everyone can celebrate and share.  

 

BENEFITS: 

  • Health benefits plan, including competitive coverage for medical, dental, mental health, life, and disability insurance

  • Retirement plan with a generous company-matching contribution, and low-fee RRSP & TFSA savings opportunities to help you secure your financial future 

  • Access to many wellbeing resources, including Employee & Family Assistance Program support, Webinars, and more.  

  • An annual allotment of Beer and Beyond-Beer products for employees!

Millwright

Labatt Breweries Of Canada
Creston - 87.36km
  Maintenance & Repair Full-time
  40.94
JOB RESPONSIBILITIES: Perform corrective and preventative maintenance on industrial equipment in a production environment  Work as part of a team to troubleshoot and repair equipme...
Learn More
Sep 13th, 2024 at 10:21

Sales Associate Full-time Job

7-Eleven

Sales & Retail   Creston
Job Details

Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, 7-Eleven’s training programs will prepare you to excel in the role.

 

What 7-Eleven brings:

  • A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
  • A strong “promote from within” philosophy providing advancement opportunities for all levels.
  • Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.

 

Our benefits include:

  • RRSP benefits
  • Paid PTO Plans (full-time positions)
  • Tuition Reimbursement including GED
  • Exciting incentive and rewards programs

What you bring:

  • A desire for meeting and exceeding customer expectations on every visit.
  • Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
  • Ability to ensure proper food preparation and presentation including making one of our customer-favorites….coffee!
  • Excellence in cash handling, fuel transactions, and promoting the 7Rewards loyalty program.
  • Ability understand and follow applicable laws and requirements relating to food safety
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

7-Eleven Canada, Inc is an equal opportunity employer and is committed to workplace diversity.

Sales Associate

7-Eleven
Creston - 87.36km
  Sales & Retail Full-time
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and s...
Learn More
Apr 27th, 2024 at 11:30

Sales Associate Full-time Job

7-Eleven

Sales & Retail   Creston
Job Details

Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, 7-Eleven’s training programs will prepare you to excel in the role.

 

What 7-Eleven brings:

  • A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
  • A strong “promote from within” philosophy providing advancement opportunities for all levels.
  • Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.

 

Our benefits include:

  • RRSP benefits
  • Paid PTO Plans (full-time positions)
  • Tuition Reimbursement including GED
  • Exciting incentive and rewards programs

 

What you bring:

  • A desire for meeting and exceeding customer expectations on every visit.
  • Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
  • Ability to ensure proper food preparation and presentation including making one of our customer-favorites….coffee!
  • Excellence in cash handling, fuel transactions, and promoting the 7Rewards loyalty program.
  • Ability understand and follow applicable laws and requirements relating to food safety
  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

 

Address 1608 Canyon St, Creston, British Columbia, V0B 1G0, Canada

 

7-Eleven Canada, Inc is an equal opportunity employer and is committed to workplace diversity.

Sales Associate

7-Eleven
Creston - 87.36km
  Sales & Retail Full-time
Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and s...
Learn More
Apr 18th, 2024 at 14:07

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