2955 Jobs Found
Cleaner Full-time Job
Hospitality MarkhamJob Details
Job Description
- The candidate must sweep, mop, wash and polish floors.
- The candidate will be responsible for vacuuming carpets, area rugs, draperies, and upholstered furniture.
- The candidate will be expected to clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
- The candidate will be responsible for picking up debris and emptying trash cans.
- The candidate will be expected to clean the windows, walls, and ceilings.
- The candidate must be able to operate cleaning machines.
- The candidate will be responsible for cleaning soot and creosote from chimneys and fireplaces.
- The candidate must wash and clean interior and exterior windows, as well as other glass surfaces.
- The candidate must vacuum floors.
- The candidate must polish and wax floors.
Job Requirements
- The candidate should be fluent in English language.
- There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
- The ideal candidate will have at least 2 to 3 years of experience in a related industry.
- The candidate must be able to handle weight up to 13.5 kg (30 lbs).
- The candidate must be punctual.
- The candidate should be client focused.
- The candidate should be dependable.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral communication skills.
- The candidate should be organized and flexible in nature.
- The candidate must be capable of acting on their own initiative.
- The candidate should be reliable.
- The candidate should be a good team player.
- The candidate must be honest.
Work site environment
- The candidate must be willing to work in hazardous conditions.
- The candidate will be responsible for vacuuming carpets and rugs.
- The candidate must be able to work in wet/damp and dusty conditions.
Work setting
- The candidate will be responsible for cleaning window coverings.
Experience and specialization
Equipment and machinery experience
- The candidate must have experience operating industrial vacuum cleaners/power sweepers and chemical cleaning equipment.
Cleaning experience
- The candidate must have prior experience cleaning windows and upholstery.
Additional information
Security and safety
- The candidate should undergo a thorough criminal record check, driver’s licence validity check, and driving record check (abstract).
- The candidate must provide valid reference information.
Transportation/travel information
- The candidate must have their own transportation.
- The candidate must be willing to travel.
- The candidate must be willing to travel frequently.
Work conditions and physical capabilities
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be willing to work under pressure.
- The candidate must finished the work with in the given time line.
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate should be required to handle heavy loads as part of routine work.
- The candidate should be prepared to perform physically demanding tasks as part of their daily work.
- The candidate should have an eye for details.
- The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
- The candidate must be willing to work long hours in sitting, standing, and walking positions.
- The candidate should be willing to work overtime if necessary.
- The candidate must be willing to work in a standing position for extended periods of time.
- The candidate must perform manual dexterity tasks.
Benefits
- Health, Financial and Other benefits will be provided to the selected candidate.
- Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Vision care benefits.
- Under Financial benefits, the selected candidate will receive a Bonus, which is money given to an employee in addition to their salary as a reward for performing well.
- In addition to the Health and Financial benefits mentioned above, the selected candidate will receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.
How to Apply
To submit your application, please use the given options if you are interested in applying.
50 Shields Crt, Markham, ON L3R 9T5
By email
Note
Please include the following while sending the application
- Proof of the requested certifications
Cleaner
Winmar Markham/Toronto
MarkhamHospitality Full-time
18 - 20
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Mill Operator Full-time Job
General Category MarkhamJob Details
Position Description:
Accountable for various mill functions within the Processing Plant, reporting to the Mill Supervisor.
Responsibilities:
- Physically perform job requirements within the Mill and areas of responsibility.
- Willing to work shift work in various areas throughout the plant.
- Support all production plans to obtain and sustain desired process performance.
- Understand and perform daily activities to ensure efficient utilization equipment, material and resources.
- Ensure all work completed supports activities of the subsequent shifts; communicate these activities to the mill supervisor.
- Complete operational checks monitoring quality and productivity ensuring established standards are met.
- Maintain all required housekeeping in areas of work.
Qualifications:
- Grade 12 required.
- Proven safe work record required.
- Proven attendance record required.
- Positive attitude required.
- Mill Process Common Core U-Modules required.
- Minimum 3 months operating experience on Grinding Circuits required.
- Mill Specialty Modules: Operate Overhead Crane, Operate Forklift, Operate Conveyor Belt required.
- Valid driver’s license required.
- Knowledgeable in WHMIS and MSDS an asset.
- Knowledge in health, safety, standards and procedures an asset.
- Knowledgeable in site and department operating procedures an asset.
- Understand and follow written and oral instruction required.
- Ability to physically perform job requirements in the mill operations environment including walking, climbing stairs, sitting and equipment operation required.
What We Can Offer You
- A comprehensive compensation package including competitive bonuses, benefits, pension, and company match share purchase plan.
- A progressive career path including global opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Access to a global network of highly qualified professionals for exchanging knowledge and ideas, building skills, and sharing experiences
- Barrick is committed to creating a diverse environment and is proud to be an equal opportunity employer
Barrick welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Thank you for your application, however, only those selected for an interview will be contacted.
Mill Operator
Barrick
MarkhamGeneral Category Full-time
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Data Center Technician- Electrician Full-time Job
IT & Telecoms MarkhamJob Details
As a CBRE Data Center Technician, you will perform preventative maintenance and corrective repairs within a Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You’ll Do:- Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance.
- Ensure the site's environmental conditions provide a safe work environment.
- React to Building Management System alarms, and complete emergency repairs as needed.
- Work with third-party vendors, ensuring compliance with company-developed processes, procedures, and all applicable laws and regulations.
- Alert management if subcontractor performance doesn’t meet all requirements per the Master Service Agreement.
- Complete planned preventative maintenance (PM) and reactive maintenance on all equipment.
- Check BMS for running and alarm conditions and respond to HVAC-related client problems.
- Building walkthroughs, taking meter readings from UPS, PDU’s and utilities.
- Provide fixes to facility and plant faults and defects.
- Complete assigned work according to established processes and procedures. Follow all safety processes and requirements and ensure all regulatory requirements and quality standards are met. Conduct routine quality checks for comprehensive maintenance records.
- Complete all required training to ensure successful completion of all job-related responsibilities.
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Impact through clearly defined duties, methods, and tasks are described in detail.
- Deliver own output by following defined procedures and processes under close supervision and guidance.
- Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
- Must be able to Meet the physical requirements of this role.
- To effectively present information to an internal department, client, management and/or colleagues.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
Data Center Technician- Electrician
CBRE
MarkhamIT & Telecoms Full-time
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Warehouse Supervisor: 12-Month Contract Full-time Job
General Category MarkhamJob Details
Role Summary
As a Warehouse Supervisor, you will be responsible for all aspects of material flow, shipping and receiving in regards to safety, quality, cost and delivery requirements to both internal and external customers. Within this role, you will be expected to drive the business forward, streamline the operation and engage in continuous improvement. This position reports to the Warehouse Manager.
Key Responsibilities
- Supervise hourly unionized employees in all shipping, receiving, and warehousing operations.
- Ensure Warehouse Teams are adhering to all Plant processes and policies.
- Manage and optimize warehouse layout to ensure efficient flow of finished goods and materials.
- Manage Lean Manufacturing initiatives in Warehouse.
- Ensure timely delivery of all finished goods as per customer requirements and meet customer delivery performance rating criteria.
- Educating, coaching, counseling employees through effective communication and motivation.
- Developing employees to become autonomous work teams and effective leaders.
- Facilitate continuous improvement activities within the Warehouse area.
- Manage system integrity and use problem solving methodologies with team to drive to root cause and permanent corrective action.
- Provide technical support to problem solving activities such as 8D investigations, interfacing with other plant departments on a continuous basis.
- Assist in evaluation of employee suggestions and implementation of approved ideas.
- Ensure Health & Safety compliance in accordance with company policies.
Key Qualifications/Requirements
Education
- Post-secondary degree/diploma
Experience
- Minimum of 3 years of related experience in warehousing supervision.
- Proven ability to build and lead a high functioning team fast paced environment.
- Strong industry knowledge of Shipping & Receiving, Lean Manufacturing, JIT, Kanban, 5S.
- Strong interpersonal and written/verbal communication skills.
- Ability to grasp and understand complex business processes from a high-level while being able to validate the processes at the detail level.
- Understanding of or experience in defining IT requirements.
- High level of proficiency with Microsoft Office products including Excel, Word, Access, Power Point and many customer portals.
- Must possess strong computer skills and the proven ability to navigate multiple computer systems.
- Knowledge of Future 3, Enterprise One, Trace, Crystal and SAP would be a great asset.
- Experience in designing warehouse layouts and material flow.
Awareness, Unity, Empowerment:
Worker Type:
Fixed Term (Fixed Term)
Group:
Magna Electronics
Warehouse Supervisor: 12-Month Contract
Manga Plc.
MarkhamGeneral Category Full-time
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Senior Financial Analyst Full-time Job
Financial Services MarkhamJob Details
The Senior Financial Analyst (FA III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or business unit(s). At this level, the incumbent typically supports multiple portfolios and complex transactions.
KEY DUTIES & RESPONSIBILITIES
Month End Close
- Review project revenue/gross margins & unbilled backlog analysis with the finance/operational leaders for month end review.
- Prepare the revenue recognition entries (using percentage of completion revenue recognition) with supporting
documents/calculations as required. - Conduct project financial close out and reconciliation.
- Record journal entries, and maintain and reconcile general ledger to the job cost and other sub ledgers.
- Answering internal and external financial inquiries as it relates to the specific client account.
- Perform timely month end close and ensure recording all pertinent transactions including project /labour / various monthly accruals.
- Ensure / investigate Accounts Receivable collection, and explanation for overdue balances.
- Prepare monthly reports for specific client accounts.
Financial Planning & Analysis Support
- Conduct detailed profitability analysis of variances between planned, forecasted, and actual figures
- Assistance in conducting accurate and complete forecasting of revenue and margins by project
- Provide support for process improvement initiatives
- Provide support for job costing and pricing
- Prepare other ad hoc reports for management as required
- Understand GAAP requirements, particularly around revenue recognition
- Understand basic interactions between financial systems related to the portfolio supported
KNOWLEDGE & SKILLS REQUIRED
- 3-6 years of progressive experience in public accounting or industry roles
- University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
- Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
- Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
- Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
- Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
- In-depth understanding of audit requirements within scope of responsibility.
- Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
- Advanced level knowledge of current accounting systems and MS Office suite of software
- Understanding of more complex accounting issues like revenue recognition (% completion/project accounting)
- Excellent analytical abilities, including advanced Excel skills to assist with financial modeling (pivot tables, vlookup, etc.)
- Ability to operate in high growth environments with an view of implementing more standard processes and best practices
- Strong process improvement and/or implementation experience
- Detail oriented, self-starter with strong interpersonal, and communication skills
- Proactive and good problem solving skills
- Completed an Accounting designation program (CGA, CMA, CPA)
Senior Financial Analyst
BGIS
MarkhamFinancial Services Full-time
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Accounts Receivable Analyst Full-time Job
Financial Services MarkhamJob Details
Accounts Receivable Analyst
BGIS
MarkhamFinancial Services Full-time
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Site superintendent, construction Full-time Job
Construction Jobs MarkhamJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Outdoors
- Interior
Responsibilities
Tasks
- Coordinate subcontractors activities
- Evaluate daily operations
- Plan and organize daily operations
- Plan and prepare construction schedules and milestones and monitor progress
- Read blueprint, schemas and drawings
- Prepare reports
- Plan, organize, direct, control and evaluate daily operations
Supervision
- Working groups
- Contractors
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Own tools/equipment
- Hard hat
- Steel-toed safety boots
- Cellular phone
How to apply
By email
Site superintendent, construction
Eastway Construction Ltd
MarkhamConstruction Jobs Full-time
60,000 - 80,000
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Financial Coordinator Full-time Job
Financial Services MarkhamJob Details
The Financial Coordinator is accountable for providing transactional support for a process within an accounting cycle. Specific accountabilities include validation and processing of expense reports, p-card logs and time and labour hours.
KEY DUTIES & RESPONSIBILITIES
- Validates completeness and accuracy of time and labour hours and follows up on missing information to ensure timely processing.
- Reconciles the PCard Log to the PCard Statement, ensures completeness and accuracy, reviews supporting documentation, follows upon on missing information, and ensures proper authorization has been received.
- Pulls supporting documentation as directed by Finance for audit support
- Files processed documents according to the various filing categories within the established time frame
- Sorts, date stamps and distributes incoming mail on a daily basis.
- Other duties as assigned.
FINANCE SPECIFIC SCOPE/DEFINITION
Portfolio Scope/Complexity
- High volume, recurring, routine and basic transactional processing
Complexity of Accounting
- Requires basic understanding of project coordination, purchasing and accounting systems.
Involvement in Full Cycle Accounting
- Transactional support for a process within an accounting cycle (i.e. processing expense reports, p-card logs and time and labour reports)
Preparation of Financial Information
- Gathers data for data processing
- Minimal reporting – i.e. p-card suspense log, missing time and labour reports, and other ad hoc reporting
Reporting Audience/User of Financial Information
- Internal vertical reporting
- External suppliers
Audit Support
- Files and retrieves documentation for audit support
- Documentation is reviewed prior to submission
Operations vs. Strategic Decisions
- Basic policy adherence decisions
Problem Solving
- Identification of non-compliance items
- Vendor dispute resolution
- Coding discrepancies
Interaction with Client/Management
- Significant interaction with internal operations team
- Interaction with vendors
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
MINIMUM EDUCATION: Community college diploma or equivalent training (e.g. RPA, CET)
JOB-RELATED EXPERIENCE: More than one year up to three years
Knowledge & Skills
- Advanced knowledge of current purchasing and payables accounting systems and MS Office suite of software
- Ability to process high volume data with accuracy
- Ability to communicate clearly with colleagues and vendors for the purpose of data clarification and exchange, and follow up
- Ability to identify non-compliance items (i.e.) insufficient authorization, missing signature
- Ability to make basic policy adherence decisions
- Ability to resolve vendor disputes
- Ability to identify data discrepancies – (i.e.) coding, validation
Licenses and/or Professional Accreditation
- None required
- Demonstrates interest in pursuing a career in Accounting. Explores potential licenses and professional accreditation options
Financial Coordinator
BGIS
MarkhamFinancial Services Full-time
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Data Engineer - AI & Machine Learning Full-time Job
IT & Telecoms MarkhamJob Details
We are seeking a skilled and experienced Data Engineer to join our dynamic and growing applied data analytics team. As a Data Engineer at BGIS, you will help us build our Analytics and AI Innovation Hub in Toronto. You will play an impactful and critical role in integrating and transforming our unmatched internal datasets with external data to drive insights, inform strategic decisions, and optimize our operations.
Responsibilities:
- Utilize your educational background in a quantitative field, such as computer science, mathematics, or engineering, to design, build, and maintain data pipelines and ETL processes.
- Leverage over five years of experience in data engineering, preferably with teams focused on machine learning, artificial intelligence, or data science.
- Design, build, and maintain robust data pipelines and ETL processes, ensuring data accuracy and accessibility for analysis and modeling.
- Develop and manage APIs for efficient data consumption, facilitating seamless integration and utilization of data across various platforms.
- Apply your passion for problem-solving to address complex data-related challenges, automate and optimize scalable data workflows.
- Maintain a strong understanding of data warehousing, cloud technologies, and big data solutions, constantly updating and improving our data infrastructure and knowledgebase.
- Communicate effectively across technical and business domains, collaborating with cross-functional teams to ensure the seamless integration of AI and data solutions.
- Participate in the development and deployment of AI and machine learning models, working closely with data scientists and analysts.
- Collaborate closely with data scientists and analysts, providing them with clean, structured analytical datasets necessary for advanced statistical modeling and machine learning.
- Demonstrate an aptitude for continuous learning, staying current with emerging technologies and best practices in data engineering, AI and analytics.
Qualifications:
- Bachelor's degree or higher in a quantitative field (Computer Science, Math, Engineering, etc.).
- Over five years of hands-on experience in data engineering, with some emphasis and familiarity with data preparation for AI and ML projects.
- A natural curiosity and enthusiasm for tackling challenging problems.
- Proficiency in data manipulation via SQL preferably using Snowflake
- Proficiency in data pipeline development, data modeling, data warehousing, and ETL processes.
- Familiarity with data visualization tools and techniques [Power BI, Tableau, Python libraries)
- Experience with data engineering technologies and data movement and transformation (e.g. Fivetran, DBT, Informatica, Dataiku, etc.)
- Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
- Proven track record of supporting delivery of actionable insights and solutions from complex data and analytic projects.
Why BGIS?
- Join a dynamic team at the forefront of data-driven decision-making in the commercial real estate industry, and at the creation of the BGIS Analytics and AI Innovation Hub.
- Collaborate with experts in the field and leverage cutting-edge technology.
- Competitive compensation package and opportunities for career growth.
- A supportive and inclusive work environment that values diversity and innovation.
Data Engineer - AI & Machine Learning
BGIS
MarkhamIT & Telecoms Full-time
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Financial Shared Services Representative- Contract Full-time Job
Financial Services MarkhamJob Details
The Financial Shared Representative is responsible for accurate and timely processing of accounts payable payments according to established internal procedures
KEY DUTIES & RESPONSIBILITIES
Accounts Payable Processing
- Processes accounts payable payments in accordance to established processes
- Communicates with stakeholders such as suppliers to follow up, clarify information or resolve disputes (i.e. payment not made on time). Escalates to management, where required
- Liaises with business unit leaders to obtain approval for payments
- Handles scanned documentations with low data recognition and data enters missing data
- Reviews documents for compliance and completeness against established requirements. Identifies non-compliant items and missing information and obtains information to ensure compliance to established procedures and requirements
- Determines appropriate accounting codes to the documents according to business unit and expense/cost element type
- Performs mathematical calculations – additions, subtractions, multiplication and divisions – to verify for mathematical accuracy. Identifies errors and liaises with appropriate stakeholder for resolution. Escalates where required
- Validates accounts payable documentations against supporting documentations to ensure accuracy and completeness. Identifies and resolves issues and discrepancies in transactional accounting. Liaises with stakeholders and management for resolution
- Handles validation, matching, coding and approval exceptions. Liaises with business unit leaders to obtain approval exceptions
- Prepares electronic fund transfers and cheques for payments
- Enters accounts payable transactions into accounting systems
Vendor Set Up Process
- Completes vendor set up requisitions and works with Supply Chain Administration to complete vendor set up
Audit Support
- Files, maintains and retrieves documentations for audit support
- Other duties as assigned
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
KNOWLEDGE AND SKILLS
- Community college diploma preferably in accounting
- 1 to 3 years of clerical accounting/accounts payable work experience
- Understanding of sales tax rules
- Ability to execute work according to established procedures
- Ability to identify and resolve accounts payable issues and discrepancies
- Ability to perform basic mathematical calculations – addition, subtraction, multiplication and division, along with ability to identify inaccuracies in data
- Ability to process a high volume of data requiring strong attention to detail and accuracy
- Ability to communicate effectively with others for the purpose of data exchange, clarification and dispute resolution
- Ability to exercise judgment
- Proficient with accounting systems, MS Office Excel and other MS Office software applications along with ability to quickly learn other information systems and software applications
Licenses and/or Professional Accreditation
Demonstrates an interest in attaining one or more of:
- Certified Accounts Payable Professional designation from Certified Accounts Payable Association (CAPA)
- Certified General Accounting
Financial Shared Services Representative- Contract
BGIS
MarkhamFinancial Services Full-time
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Accounting / Reporting Manager II Full-time Job
Financial Services MarkhamJob Details
The Accounting/Reporting Manager II is responsible for the preparation and coordination of planning, reporting, cost control and client interface. This job provides support to all accounting and reporting functions including the accounting/reporting needs of BGIS staff members. Dollars per budget for the ARM II is greater than $10 Million, the square feet managed is over 5 million, and the number of buildings managed is over 100.
KEY DUTIES & RESPONSIBILITIES
Support the preparation & coordination of planning, reporting, cost control & client interface
- Ensure diligence for work initiation & authorization, work implementation & control, inspection & documentation of completed work, & payment
- Ensure data integrity through the management of data quality reviews & the implementation of data management processes
- Support internal & external audit requirements
- Support the collection revenues, maintain records of revenues for each portfolio & comply with the requirements of the Financial Administration Act (FAA) & associated federal Receipt & Deposit of Public Money Regulations, 1997 (SOR/98-128)
- Provide additional support to the Portfolio Financial/Reporting Mgr. as required
- Support the preparation & analysis of various financial reports
KNOWLEDGE & SKILLS
- Post-Secondary training in accounting and computer systems with five (5) to ten (10) years’ experience in a financial accounting position
- University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
- Strong customer relation skills
- Ability to lead and be a team player
- Ability to meet deadlines with attention to detail
- Strong written and verbal communication skills
Licenses and/or Professional Accreditation
- At least one of CPA (CA, CMA or CGA)
Accounting / Reporting Manager II
BGIS
MarkhamFinancial Services Full-time
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Customer Service Representative Full-time Job
Customer Service MarkhamJob Details
Application Deadline:
12/29/2024
Address:
900 - 5221 Hwy 7 E
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
MarkhamCustomer Service Full-time
33,850 - 44,000
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