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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Facility Location- Edmonton  

Work Location - Vegreville 

Posting Locations - Vegreville

Department - Northern Alberta Generalist Team 2 

Job Function - Merchandiser 

Employee Type -  Regular Employee PT  Hourly 

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Location: 54150 50 Ave,Vegreville, AB T9C 1W8
Shifts: Day, Evening, Weekend, Shift, Flexible Hours, Morning
Work setting: Relocation costs covered by employer, Staff accommodation available

Physical Requirements:

• The candidates should be able to work under pressure in a fast-paced environment, and a repetitive tasker
• The candidates should be able to stand for extended periods

Other Requirements:

• The candidate should be client focus, and reliable
• The candidates should be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to clear and clean tables, trays and chairs, replenish condiments and other supplies at tables and serving areas, package take-out food
• The candidates should be able to portion and wrap foods, serve customers at counters or buffet tables
• The candidates should be able to prepare, heat and finish simple food items
• The candidates should be able to stock refrigerators and salad bars, take customers’ orders
• The candidates should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
• The candidates should be able to handle and store cleaning products, remove kitchen garbage and trash, sweep, mop, wash and polish floors
• The candidates should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas

Benefits:

• The candidates will get life insurance, vision care benefits, health care plan, dental plan, and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
54150 50 Ave
Vegreville, AB
T9C 1W8

In person
54150 50 Ave
Vegreville, AB
T9C 1W8
Between 09:00 AM and 04:00 PM

Facility Location- Lethbridge  

Work Location - Lethbridge 

Posting Locations - Lethbridge

Department - Lethbridge/Medicine Hat Sales Exec Team 

Job Function - Merchandiser 

Employee Type -  Regular Employee PT  Hourly 

Shift/Hours –  

Overview

Overview

Overview