3107 Jobs Found
Bilingual Contract Administrator, Temporary Full-time Job
Canadian Tire Corporation, Limited
Administrative Jobs LavalJob Details
The contract administrator supports the construction and asset management teams, responsible for building and maintenance of Canadian Tire, PartSource and Mark’s Work Wearhouse properties in Quebec and Atlantic Canada. The successful candidate will have past experience in building and property maintenance in an administrative capacity, working both independently and in a team environment; must be able to work in a fast-paced setting while maintaining accuracy and reliability of work performed.
Responsibilities
- General office and office equipment management
- Provide support to the project and asset management teams
- Assist the Associate Vice President with contact administration as follows:
- Assist design and construction with administration
- Assist asset manager with administration
- Process certificate of payments
- Track project costs and schedules
- Process construction and asset management invoices and cheque requisitions through IRIS (Tririga)
- Issuance of construction specifications and coordination of as-built/maintenance manuals
- Project documents creation and distribution in a variety of formats
- Day to day general activities
- Maintain accurate records and an extensive filing system
What you bring
- Bilingual (English & French)
- 3 to 5 years similar experience supporting design and construction staff or general contractors
- Ability to communicate with individuals at all levels from within the corporation, as well as external clients
- Strong understanding of the construction process.
- Highly developed technical skills with Microsoft products
- Strong organizational skills
- Attention to detail
- High level of independence and initiative to prioritize multiple tasks and follow through with a sense of urgency
- Excellent written and verbal communication skills
- Basic accounting skills are essential
Bilingual Contract Administrator, Temporary
Canadian Tire Corporation, Limited
Laval - 280.75kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs LavalJob Details
The incumbent is responsible for carrying out daily operational tasks and activities to support the regional office.
Duties and Responsibilities (Tasks)
- See to the maintenance of office systems, including the computer network, telephones and voice mail.
- Lead the management of facility operations, implementation of facility changes and change management activities.
- Maintain office systems including computer network, telephones, voice mail, reference files, product sheets, office library and product and procedure manual.
- Liaise with the Facilities team on all matters related to tenant improvements, lease renewals and planned moves.
- Perform reception-related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
- Demonstrate flexibility regarding schedule and hours of availability. Hours may vary to provide support to other provinces.
- Execute report requests and data analyzes in MX360, Tableau and any other company reports.
- Manage regional administrative tasks surrounding the production of the CPG due date report, letters, cash statements and SOTI report.
- Coordinate and implement a range of regional initiatives, such as seminars, customer forums and professional development days, and provide logistics as required.
- Assist in completing tasks to ensure branch compliance, including management of the Security checklist and business continuity plan.
- Participate in regional meetings and special projects, if applicable.
- Liaise with external partners such as medical associations and accounting firms, as necessary for the completion of regional projects.
- Perform other administrative tasks as needed.
- Understand Scotiabank's risk culture and risk appetite in daily activities and decisions.
Training and experience (qualifications)
- College diploma in business administration or equivalent.
- At least three years of experience in administration or office work, preferably gained in a financial services company.
- Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.
- Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications.
Required skills (qualities)
- Customer experience management.
- Strong organizational skills.
- Excellent communication skills.
- Sense of initiative and resourcefulness.
- Ability to work effectively within a team.
- Thoroughness.
- Organizational skills, dynamism and effective communication.
- Interest in working in an environment where everything evolves quickly and professionalism.
- Team spirit and constant desire to create a positive work climate.
Administrative Assistant
Scotiabank
Laval - 280.75kmAdministrative Jobs Full-time
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Marketing Vendor Specialist Full-time Job
Canadian Tire Corporation, Limited
Marketing & Communication LavalJob Details
Being part of the Sports Experts and Atmosphere team means working with experienced, dynamic, and welcoming people. As a Marketing Vendor Specialist under the supervision of the Vendor Lead, you will actively contribute to the marketing goals of the Franchise division. Your role will involve coordinating marketing projects and content with our suppliers while providing vital support to your team for various tasks.
- Act as the main contact person for suppliers to obtain materials such as printed media (magazines), store displays (TV/seasonal videos), digital media (inspirational photos), and web/social platforms (brand pages)
- Review obtained content with stakeholders to ensure quality and optimization within marketing priorities
- Coordinate production activities related to supplier media campaigns: briefing follow-up, production validation, graphic standards accuracy, approval process, delivery, etc.
- Ensure internal and external approvals for all content under his responsibility and oversee campaign delivery
- Optimize production processes with effective project management to ensure the delivery of rigorous campaigns that meet business objectives and maintain brand image
- Assist the Vendor Lead in planning brand updates and content production for various platforms.
- Develop an exceptional relationship with brand partners and align marketing objectives within COOP campaigns and provided marketing tools
- Actively participate in the planning, performance analysis, and reporting of campaigns under your responsibility
- Establish sustainable relationships based on collaboration with cross-functional content teams, strategic planning, social media, advertising, and internal creative studio
- Collaborate with channel managers to ensure integrated deployment of supplier content across all touchpoints based on partner business priorities and seasonality (social media, newsletters, website, etc.)
What you bring
- Bachelor's degree in Marketing or Communication
- Minimum of 3 years' experience in digital marketing campaign execution
- Understanding of traditional, digital, and social marketing channels
- Ability to thrive in a matrixed work structure and demonstrate operational agility in a retail context
- Knowledge of e-commerce realities
- Proficiency in Microsoft Office suite (Word, Excel)
- Bilingualism (French and English, oral and written)
- Strong interest in sports, physical activities, and local outdoor pursuits
- Knowledge of sports, retail and fashion industry, and sports practice (an asset)
- Enjoy working in a team environment while demonstrating a high degree of autonomy and communication skills
- Attention to detail: speed of execution with precision
- Strong organizational skills and ability to develop good interpersonal relationships
#LI-MM2
Marketing Vendor Specialist
Canadian Tire Corporation, Limited
Laval - 280.75kmMarketing & Communication Full-time
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Administrative Assistant Full-time Job
Administrative Jobs LavalJob Details
The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.
Duties & Responsibilities: (What you will do)
- Maintain office systems including but not limited to network administration, telephone and voice mail programs.
- Lead management of facilities operations as well as delivery and change management of facilities related changes
- Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual.
- Liaises with Facilities to support leasehold improvements, lease renewals and planned moves.
- Independently manages monthly and quarterly compliance reporting tasks, including follow-up with advisors on outstanding Cases, for the region.
- Identifies compliance deficiencies, and communicates to Advisor and Admin to rectify.
- Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
- Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
- Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
- Participate in various regional meetings and special projects, as applicable.
- Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
- Assist with expense reporting including managing/tracking budgets, validating cost centers, etc.
- Other administrative tasks as required. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Education & Experience: (What you need)
- Community college diploma in Business Administration or equivalent.
- Three+ years’ experience in an administrative or clerical position, preferably with a financial services company.
- Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.
Competency Requirements: (What you bring)
- Stewardship of the client experience.
- Strong organizational skills.
- Excellent communication skills.
- Initiative and resourcefulness.
- Ability to work effectively and collaboratively within a team.
- Attention to detail.
- Well-organized with high energy, effective communication skills
- Enjoys a fast pace environment and is highly professional.
- Team player with a desire to consistently create a positive work environment.
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in [English] [in addition to French] because : they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele]
Administrative Assistant
Scotiabank
Laval - 280.75kmAdministrative Jobs Full-time
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Automotive repairer Full-time Job
Maintenance & Repair LavalJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset
Shifts: Day, Shift, Overtime, Early Morning, Morning
Transportation information: The candidates should have a valid driver’s license
Physical Requirements:
- The candidates should be able to work in a fast-paced environment with attention to detail.
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidate should be accurate, client focus, dependable, flexible, and be able to work as a team player
Responsibilities:
- The candidates should be able to adjust, repair or replace parts and components of commercial transport truck systems
- The candidates should be able to adjust, repair or replace parts and components of automotive systems
- The candidates should be able to adjust, repair or replace parts and components of truck-trailer systems
- The candidates should be able to diagnose faults and malfunctions and confirm findings with supervisor to determine whether to repair or replace unit
- The candidates should be able to repair or replace mechanical units or components, test and adjust repaired systems to manufacturer’s specifications, test and adjust units to specifications
- The candidates should be able to perform scheduled maintenance service
- The candidates should be able to complete reports to record problems and work performed, review work orders and discuss work with supervisor
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
[email protected]
Automotive repairer
Optik Auto
Laval - 280.75kmMaintenance & Repair Full-time
24.90
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Sales agent Full-time Job
Sales & Retail LavalJob Details
Why come work at Videotron?
-
A basic salary + a commission plan in your image with several performance levels which will allow you to achieve a salary varying between $23 and $28 per hour AND more depending on your determination;
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Flexible full-time or part-time schedules to reconcile the different aspects of your life;
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Develop your skills quickly thanks to our comprehensive and paid training;
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Benefit from discounts on Videotron services of up to 80% as well as from our partners in the food, entertainment, fitness sectors, etc.;
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Take advantage of comprehensive group insurance according to your needs and a group retirement plan;
Reporting to the retail team manager, your mandate will be to :
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Demonstrate your sales and persuasion skills in order to achieve and even exceed your objectives;
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Give high priority to the satisfaction of your customers, take an active interest in their needs and seek to offer a personalized solution to give them a positive experience, even in after-sales service;
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Work from a list of potential customers and make proactive calls in order to actively contribute to achieving individual and collective sales objectives;
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Offer exclusive products and personalized services, entirely dedicated to businesses;
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Collaborate on a daily basis in the smooth running of your store's operations by actively involving yourself in the various tasks;
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Seek opportunities to acquire new knowledge and skills and to have experiences that lead you to develop professionally.
Qualifications
- Be dynamic and have a sense of customer service
- Want to surpass yourself and learn new sales techniques
- Enjoy working in a team and having healthy competition
- Bilingualism (French/English)
- Be independent
- Offers flexibility in terms of availability
Further information
-
Promote your health thanks to the wellness program which promotes physical, psychological, financial and social health;
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Benefit from the employee assistance program at all times for you and your family;
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Develop your full potential and imagine everything you can become within the Quebecor family through our various career opportunities;
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Take the opportunity to collaborate in the success of a company that shares your values by supporting, among other things, nearly 400 organizations!
If your profile is selected for the position, we will contact you to have the opportunity to get to know you!
Sales agent
Videotron
Laval - 280.75kmSales & Retail Full-time
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Assistant Store Manager Full-time Job
Management LavalJob Details
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As an Assistant Store Manager, you can expect to:
- Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
- Encourage and coach your team to create best-in-class customer experiences and meet business goals
- Receive ongoing training and development to ensure you have all the necessary skills to support the team
- Support your store operations with a creative spirit that can adapt to an ever-changing environment
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
What’s in it for you:
- Competitive compensation, with a lucrative management bonus program
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and support benefits- 100% coverage
- Employee and Family Assistance Program benefit
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Advance your career growth and development opportunities
- Overtime pay eligibility
What we’re looking for:
- You have a passion for influencing and inspiring teams
- An ability to deliver on business plans to meet regional, and store targets
- Leadership qualities which foster collaboration within the team
- A progressive thinker with a desire to think outside the box
- Ability to work a flexible schedule (ability to work 40 hours/week)
- You are excited and inspired by technology
- You meet the minimum age of majority (varies by province)
- English is an asset
After you apply
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 3035 Le Carrefour, Unit A024 (5265), Laval, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Assistant Store Manager
Rogers
Laval - 280.75kmManagement Full-time
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Sales Associate Full-time Job
Sales & Retail LavalJob Details
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
- English is an asset
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
Sales Associate
Rogers
Laval - 280.75kmSales & Retail Full-time
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Administrative assistant Full-time Job
Administrative Jobs Richmond HillJob Details
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Organize staff consultation and grievance procedures
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Recruit and hire workers and carry out related staffing actions
- Recruit and hire staff
Experience and specialization
Computer and technology knowledge
- MS Office
19 CENTRE STREET WEST Richmond Hill, ONL4C 3P3
How to apply
By email
Administrative assistant
Exacta
Richmond Hill - 281.73kmAdministrative Jobs Full-time
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Full Time Security Control Room Supervisor - Afternoons Full-time Job
Security & Safety Richmond HillJob Details
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.
Location: Richmond Hill (Leslie and Major Mackenzie)
Pay Rate: $31.00/HR.
Shifts: Monday to Friday 1500-2300hrs
ESSENTIAL FUNCTIONS:
- Monitors physical security operations at the client Datacenter.
- Monitors cameras and access control systems covering data calls and entry/exit doors.
- Dispatches appropriate personnel, as necessary.
- Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
- Identifies and escalates issues in accordance with documented policies and procedures.
- Reviews all reports written during shift.
- Ensures all scheduled posts are filled.
- Briefs oncoming Supervisor/Team about incidents during shift or in progress.
- Maintains documentation and follows standardized procedures to successfully complete unannounced audits.
- Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties.
- Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
- Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
- Read and comprehends standard operations procedures, post orders, reports, and other printed materials.
- Performs additional tasks assigned by management.
- Conduct training with the staff on a daily, weekly, and monthly basis.
- Conduct drills, and Quality Assurance & Quality Control (QAQC) review
- Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
- Assist STM with regards to scheduling, covering any open shifts.
- Identifies security shortfalls and offers suggestions from improving the security program.
- Evaluates and escalates potential safety issues within the facility.
- Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
- Identifies security shortfalls and offers suggestions from improving the security program.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication, such as cell phone.
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in Canada.
- Must have the ability to speak, read, and write English proficiently.
- Must have a high school diploma, secondary education equivalent, or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
- Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
SPECIAL REQUIREMENTS:
Able to work during daytime, evening, weekend, and holiday hours
COMPETENCIES
- Must be able to meet and continue to meet licensing requirements
- Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
- Knowledge of security operations and procedures.
- Knowledge of supervisor practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Knowledge of fire inspection procedures.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are required.
- Strong oral and written communication skills.
- Strong customer service and service delivery orientation.
- Ability to provide positive direction and motivate performance.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
- Ability to exercise independent judgment and decision-making skills
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice.
- Keyboard, basic computer usage and operating controls.
- Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
- Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Ability to carry up to 2.5-pound device during the entire shift.
- Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- Required ability to manage multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- May be required to use vehicle in the performance of duties.
- On occasion, it may be required to perform stressful and physical activity.
- Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.
Full Time Security Control Room Supervisor - Afternoons
Securitas Canada
Richmond Hill - 281.73kmSecurity & Safety Full-time
31
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Branch Manager Full-time Job
Management Richmond HillJob Details
Application Deadline:
05/08/2025
Address:
11680 Yonge Street
Job Family Group:
Retail Banking Sales & Service
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Recommends and implements solutions based on analysis of issues and implications for the business.
- Assists in the development of strategic plans.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
- Ensures alignment between stakeholders.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Previous supervisory or management experience.
- In-depth knowledge of retail banking products and services.
- In-depth knowledge of competitive marketplace and trends in product offerings.
- In-depth knowledge of all branch operational processes and policies.
- In-depth knowledge of branch technologies, processes, and performance metrics.
- In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
Salary:
$68,000.00 - $126,000.00
Branch Manager
BMO Canada
Richmond Hill - 281.73kmManagement Full-time
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Full Time Security Control Room Supervisor - Afternoons Full-time Job
Security & Safety Richmond HillJob Details
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.
Location: Richmond Hill (Leslie and Major Mackenzie)
Pay Rate: $31.00/HR.
Shifts: Monday to Friday 1500-2300hrs
ESSENTIAL FUNCTIONS:
- Monitors physical security operations at the client Datacenter.
- Monitors cameras and access control systems covering data calls and entry/exit doors.
- Dispatches appropriate personnel, as necessary.
- Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
- Identifies and escalates issues in accordance with documented policies and procedures.
- Reviews all reports written during shift.
- Ensures all scheduled posts are filled.
- Briefs oncoming Supervisor/Team about incidents during shift or in progress.
- Maintains documentation and follows standardized procedures to successfully complete unannounced audits.
- Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties.
- Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
- Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems.
- Read and comprehends standard operations procedures, post orders, reports, and other printed materials.
- Performs additional tasks assigned by management.
- Conduct training with the staff on a daily, weekly, and monthly basis.
- Conduct drills, and Quality Assurance & Quality Control (QAQC) review
- Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
- Assist STM with regards to scheduling, covering any open shifts.
- Identifies security shortfalls and offers suggestions from improving the security program.
- Evaluates and escalates potential safety issues within the facility.
- Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.
- Identifies security shortfalls and offers suggestions from improving the security program.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication, such as cell phone.
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in Canada.
- Must have the ability to speak, read, and write English proficiently.
- Must have a high school diploma, secondary education equivalent, or GED.
- Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
- Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
SPECIAL REQUIREMENTS:
Able to work during daytime, evening, weekend, and holiday hours
COMPETENCIES
- Must be able to meet and continue to meet licensing requirements
- Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
- Knowledge of security operations and procedures.
- Knowledge of supervisor practices and procedures.
- Skill in staff supervision, including assigning work and providing training and discipline.
- Knowledge of fire inspection procedures.
- Capable of learning a variety of security and safety devices and controls.
- Ability to track and maintain schedule assignments.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Advanced computer skills are required.
- Strong oral and written communication skills.
- Strong customer service and service delivery orientation.
- Ability to provide positive direction and motivate performance.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to take initiative and achieve results.
- Ability to carry out multiple assignments concurrently.
- Ability to adapt to changes in the external environment and organization.
- Ability to exercise independent judgment and decision-making skills
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice.
- Keyboard, basic computer usage and operating controls.
- Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain.
- Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.
- Ability to carry up to 2.5-pound device during the entire shift.
- Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- Required ability to manage multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- May be required to use vehicle in the performance of duties.
- On occasion, it may be required to perform stressful and physical activity.
- Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.
If you are unable to meet the requirements of this position, please do not apply.
Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodation is available for applicants with disabilities throughout the recruitment process.
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Full Time Security Control Room Supervisor - Afternoons
Securitas Canada
Richmond Hill - 281.73kmSecurity & Safety Full-time
31
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