4096 Jobs Found

Building Operator Full-time Job

Shannex

Maintenance & Repair   Ancaster
Job Details

We are searching for a Building Operator to join our Parkland Ancaster team based in Ancaster, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

 

• Approximate hourly wage: $26.95-28.50
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
 

About the Opportunity

• Schedules maintenance of the building systems to maintain the integrity of the facility, not limited to boiler systems, pumps, ventilation systems, plumbing, water and sewage systems, the Energy Management System (EMS) and other building components
• Facilitates the use of appropriate service manuals, technical manuals and blueprints during preventive maintenance, repair or replacement of systems or components
• Manages and maintains Building Management Systems
• Adheres to acoustical engineering practices, building codes national, provincial, and local, and follow safety precautions
• Visually inspect tools, equipment, or machines
• Performs preventative maintenance on tools and equipment, including cleaning and lubrication
• Completes daily rounds
• Maintains daily logs of operation, maintenance, and safety activities
• Follows all company and safety and security policies and procedures
• Report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications
• Alleviates unnecessary and unscheduled breakdowns and maintain resident comfort

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Licensed skilled trade (Plumbing / Electrical / Millwright).
• Building Environmental Systems I or II
• 3-5 years of Building Operator Experience
• Must have a solid understanding of the maintenance and operational routines of large mechanical equipment.
• Must have a thorough understanding of complex mechanical and electrical systems, including pumps, motors, boilers, chillers, fire systems, cooling towers and all air handling equipment.
• Building Automation Experience
• Must be able to work independently with minimum supervision
• First-hand knowledge of mechanical, plumbing and electrical installations and repair is required

Building Operator

Shannex
Ancaster - 58.62km
  Maintenance & Repair Full-time
  26.95  -  28.50
We are searching for a Building Operator to join our Parkland Ancaster team based in Ancaster, Ontario. Meaningful Benefits You will be surrounded by supportive and talented team m...
Learn More
Sep 9th, 2024 at 15:43

Registered Practical Nurse Full-time Job

Shannex

Medical & Healthcare   Ancaster
Job Details

We are searching for a Registered Practical Nurse to join our Parkland Ancaster team based in Ancaster, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $29.00-$30.75
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Performs initial and ongoing assessment of the residents’ needs and develops, revises and implements the resident care profiles
• Orders, administer, and stores medications and treatments in compliance with the policies of the facility, pharmacy and standards of the College of Nurses
• Adopts the legislation of the RHRA and enforces compliance mandates under the direction of the Director of care
• Ability to manage the department in the absence of the Supervisor or Manager in areas such as staffing, equipment breakdown, supply ordering and receiving
• Directs, assigns and evaluates the work of personal support attendants
• Assists in the orientation of the resident, family and nursing staff;
• Documents and investigates resident/staff incidents and complaints and follows up with the Supervisor or Manager promptly
• Adheres to the Employee Standards and ORCA Code of Ethics and promotes safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A Diploma in Practical Nursing and are currently registered as a Registered Practical Nurse with the College of Nurses of Ontario
• Passion for working with seniors and have experience working with the elderly in a seniors’ living or long-term care environment
• Comprehensive knowledge of nursing and health care practices, excellent communication, and interpersonal skills
• Availability to work a schedule of flexible hours and all shifts inclusive of days, evenings, nights, weekends, and holidays
• Ability to provide a current CPR & Emergency First Aid Certification and can provide a Clear Criminal Record Check with Vulnerable Sector Screening

Registered Practical Nurse

Shannex
Ancaster - 58.62km
  Medical & Healthcare Full-time
  29  -  30.75
We are searching for a Registered Practical Nurse to join our Parkland Ancaster team based in Ancaster, Ontario. Meaningful Benefits You will be surrounded by supportive and talent...
Learn More
Aug 20th, 2024 at 12:35

Workforce Coordinator Full-time Job

Shannex

Human Resources   Ancaster
Job Details

We are searching for a Workforce Coordinator to join our Parkland Ancaster team based in Ancaster, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• In office
• Administers HRIS and Workforce Systems throughout the employee life cycle including system initiation, resignations, terminations, and status changes according to established procedures
• Coordinates all onboarding activities and facility orientation of new employees
• Analyzes and validates timecards in the processing of bi-weekly payroll
• Ensures accuracy of seniority lists; follows established procedures for all internal job postings and associated employee assignments
• Allocates and replaces shift vacancies in accordance with collective agreements, Shannex company policies, and established operational guidelines
• Ensures accurate schedules are completed and implemented within defined timelines
• Acts as point of contact for all employee requests for information and additional support on scheduling, and payroll issues
• Follows established procedures for processing time and attendance transactions in the timekeeping system including time off requests, leave processing, and assignment of rotation and extra shifts

 

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A post-secondary degree or diploma in a related field such as Business Administration, Office Administration, Human Resources, or Payroll Administration;
• 2-3 years of previous experience in Human Resources, scheduling, and/or payroll administration in a large, complex environment;
• Previous experience working in a health care setting or previous experience using staffing, scheduling, or payroll software is considered an asset;
• Ability to provide a clear Criminal Record Check upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Workforce Coordinator

Shannex
Ancaster - 58.62km
  Human Resources Full-time
We are searching for a Workforce Coordinator to join our Parkland Ancaster team based in Ancaster, Ontario. Meaningful Benefits You will be surrounded by supportive and talented te...
Learn More
May 30th, 2024 at 16:44

Division Controller Full-time Job

Bartels Group

Management   Ancaster
Job Details

We offer benefits, wellness bonus, RSP matching, company events, an office culture that strives to stay social while maintaining productivity and a sense of belonging and purpose.

JOB DETAILS:

  • Status: Full-Time, Permanent
  • Hours: Standard Office Hours (Monday – Friday)
  • Reporting: To the Director of Finance
  • Direct Reports: Yes
  • Location: In-Person: Ancaster, ON.
  • Application Deadline: March 18, 2024

REQUIREMENTS:

  • Bachelor’s Degree in accounting, finance, or related field of study
  • 3+ years Experience in a Controller role, or similar.
  • CPA designation is required.

WE ARE LOOKING FOR INDIVIDUALS WHO WILL:

  • Manage certain member(s) of the accounting team, which includes, hiring, training, performance management, terminations etc.
  • Have strong verbal and written communication skills
  • Have strong computer proficiency in Office365 software applications, especially MS Excel
  • Be experienced with a wide range of accounting software, including MS Business Central
  • Possess a solid understanding of ASPE principles and knowledge of relevant federal, provincial, and local requirements.
  • Have experience in US business accounting. Knowledge of US & State tax and compliance requirements is an asset.

KEY RESPSONSIBILITES:

  • Manage accounting functions including GL, Cost Accounting, Inventory Accounting and Revenue Recognition for multiple business units
  • Prepare and publish timely monthly financial statements and report variances
  • Ensure quality control over financial transactions and financial reporting
  • Work closely with associated business units to support growth strategies
  • Provide proactive costing and financial analysis to associated business units – in particular for operations, pricing decisions, and capital investments
  • Drive preparation of the budget and financial forecasts
  • Ensure compliance with ASPE and other regulatory reporting
  • Support month-end and year-end close process, including external audit
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Help manage key external relationships including insurance, banking, auditors, legal, etc. and provide supporting information as needed

If this sounds like a career move that you want to make, please apply with your resume and cover letter here on Indeed – see our website for further company details.

We are committed to developing an inclusive, barrier-free selection process and work environment. We seek to provide accessibility for all applicants with disabilities consistent with our accessibility policies and the AODA. Please let us know if you require an accommodation and we will work with you to meet your accessibility needs. We thank all applicants for their interest; however only

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Division Controller

Bartels Group
Ancaster - 58.62km
  Management Full-time
We offer benefits, wellness bonus, RSP matching, company events, an office culture that strives to stay social while maintaining productivity and a sense of belonging and purpose....
Learn More
Mar 6th, 2024 at 12:43

Sales Representative Full-time Job

Super Sucker Hydro Vac Services

Sales & Retail   Ancaster
Job Details

REQUIREMENTS: 

  • 3-5 years of sales, purchasing and/or marketing experience  
  • Post-secondary education in business or related field of study  
  • Able to work flexible schedule to meet customers needs outside of regular business hours 
  • Superb presentation and communication skills. 
  • Available for periodic travel as needed  
  • Flexible for changing needs and tasks within the role as they arise 

Hours: Office Hours (Monday – Friday) – After hours availability periodically required
Working Conditions: Frequent Travel
Location:1343 Sandhill Dr, Ancaster ON 

 

WE ARE LOOKING FOR INDIVIDUALS WHO: 

  • Respond positively to pressure and a fast-paced environment 
  • Have previous experience in CRM software and who are organized to keep up with ongoing tenders at various stages at all times 
  • Competently analyze, research, organize, harvest, and develop construction industry customers / prospects  
  • Are competitive, persuasive, and driven to get things done 
  • Keep up to date on new products and services, competitors, and industry activities 
  • Demonstrate a high level of adaptability and flexibility, ready to adjust strategies in response to market dynamics and customer needs 
  • Enjoy attending trade shows and industry events; always maintain professionalism, tact, diplomacy, and sensitivity to represent Super Sucker Hydro Vac in a positive manner 
  • Possess a solid understanding of the vacuum excavation market in particular and have the ability to pinpoint opportunities to increase our market share. 

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

 

By email

[email protected]

Sales Representative

Super Sucker Hydro Vac Services
Ancaster - 58.62km
  Sales & Retail Full-time
REQUIREMENTS:  3-5 years of sales, purchasing and/or marketing experience   Post-secondary education in business or related field of study   Able to work flexible schedule to meet...
Learn More
Feb 11th, 2024 at 12:11

Specialized attendant, sanitation Full-time Job

Saputo Diary

General Category   St. Catharines
Job Details

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

 

 

How you will make contributions that matter...

 

 

You are best suited for the role if you…

 

 

We support and care for our employees by providing them with…

 

Specialized attendant, sanitation

Saputo Diary
St. Catharines - 59.66km
  General Category Full-time
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we...
Learn More
Apr 28th, 2025 at 15:51

CLIENT SUPPORT COORDINATOR Full-time Job

BDC

Customer Service   St. Catharines
Job Details

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

 

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

 

CHALLENGES TO BE MET

  • Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

  • Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

  • Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

  • Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

  • Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

  • Support account managers to help them reach business development targets

  • Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

 

WHAT WE ARE LOOKING FOR

  • Bachelor degree in Business Administration, College diploma in accounting o

  • Between 1 to 3 years experience in a similar role

  • The ability to analyze and interpret financial statements is considered an asset

  • Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

  • Strong organizational skills and ability to prioritize and deal with various situations at all times

  • Ability to work independently and meet tight deadlines

  • Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

  • Working knowledge of MS Office (Word, Excel, Outlook )

  • Excellent writing and speaking skills in French and English.

CLIENT SUPPORT COORDINATOR

BDC
St. Catharines - 59.66km
  Customer Service Full-time
As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office a...
Learn More
Apr 7th, 2025 at 16:44

Fraud & Dispute Customer Service Representative (Bilingual)- H Full-time Job

Canadian Tire Corporation, Limited

Customer Service   St. Catharines
Job Details

Ask yourself...
Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand?

Are you effective in managing sensitive customer interactions?

Do you possess excellent investigative skills?
Can you efficiently multi-task across various systems?
Do you enjoying working as a team?
 
As a Brand Loyalty Representative you would...  
· Be passionate about our customers and the service we provide, delivering outstanding World Class Customer Experiences
· Promote customer advocacy and support the Canadian Tire Brand
· Demonstrate a strong handle on our communication model
· Problem solve to find creative solutions
· Demonstrate strong investigative skills, with the ability to focus on complex information to support a customer’s dispute
· Professionally handle interactions with composure and diplomacy striving for a positive outcomes in disputes, high value retention and activations
· Demonstrate excellent verbal and written communication skills in support of customer calls and dispute initiations


Experience an asset in:  

Customer Service Experience

Call Centre Experience
Fraud and Dispute knowledge

Must be bilingual in English and French

 

About Us

 

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Fraud & Dispute Customer Service Representative (Bilingual)- H

Canadian Tire Corporation, Limited
St. Catharines - 59.66km
  Customer Service Full-time
Ask yourself... Do you feel you like you could be an ambassador of Customer Satisfaction and the Canadian Tire Brand? Are you effective in managing sensitive customer interactions?...
Learn More
Jan 24th, 2025 at 12:48

Kitchen helper Full-time Job

The Curry Pot

Tourism & Restaurants   St. Catharines
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Bring clean dishes, flatware and other items to serving areas and set tables
  • Clean and sanitize items such as dishwasher mats, carts and waste disposal units
  • Load buspans and trays
  • Operate dishwashers to wash dishes, glassware and flatware
  • Place dishes in storage area
  • Replenish condiments and other supplies at tables and serving areas
  • Sanitize and wash dishes and other items by hand
  • Keep records of the quantities of food used
  • Package take-out food
  • Portion and wrap foods
  • Prepare, heat and finish simple food items
  • Stock refrigerators and salad bars
  • Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
  • Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
  • Handle and store cleaning products
  • Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
  • Remove kitchen garbage and trash
  • Sharpen kitchen knives
  • Sweep, mop, wash and polish floors
  • Wash, peel and cut vegetables and fruit

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Handling heavy loads
  • Overtime required
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Work under pressure
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Reliability
  • Team player
  • Ability to multitask
  • Initiative
  • Dependability
  • Positive attitude

 

Unit B3-333 Ontario St St. CatharinesON L2R 5L3

How to apply

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

 

  • Cover letter

Kitchen helper

The Curry Pot
St. Catharines - 59.66km
  Tourism & Restaurants Full-time
  17.20
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site  Work must be completed at the physical location. The...
Learn More
Jan 9th, 2025 at 15:21

Electromechanic Full-time Job

Saputo Diary

Maintenance & Repair   St. Catharines
Job Details

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing work on the equipment of the various production and bottling lines, the building and the plant services. The status of the position is temporary with a contract lasting 12 months.

 

Available schedule:

Daytime Monday to Friday 8 a.m. to 4:30 p.m. and 1 weekend out of 6 at night.

 

Salary:  We offer a starting salary of $36.15/h (evaluated based on experience) with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring. 

 

We support and care for our employees and their families by offering: 

  • Vacation upon hiring;  
  • Generous and comprehensive group insurance;  
  • Group pension plan with employer contribution;  
  • Telemedicine and assistance program for employees and their families;  
  • Share capital with employer contribution;  
  • Generous allowance for parental leave; 
  • Paid leave; sickness, mobile and volunteer leave; 
  • Possibility to contribute to group RRSPs and TFSAs  
  • Activities organized for employees and their families; 
  • Special discounts on our products; 


Contributing in this role means:

  • Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment in the various automated production and packaging lines;
  • Perform inspection and preventive maintenance of equipment;
  • Troubleshoot and repair equipment when it breaks down to ensure production targets are met;
  • When assigned to certain sectors, carry out surveillance rounds of fixed machine equipment;
  • Carry out work according to established priorities, availability of equipment and materials required;
  • Facilitate compliance with deadlines and efficiency in the production and packaging of dairy products;
  • Communicate the progress of work and projects to the people concerned;
  • Provide training to plant employees as needed;
  • Working with external companies to carry out projects;
  • Carry out electrical installations;
  • Perform fault analyses and suggest measures to improve process efficiency;
  • Ensure that planned work is carried out on schedule.

The qualifications sought are:

  • 3 to 5 years of experience in a similar position;
  • Post-secondary education in a related field (electromechanics, industrial mechanics, automation, etc.);
  • Possess the MMF class 3A competency certification (an asset), otherwise be prepared to complete the process of obtaining the certification (paid by Saputo);
  • Have an electrical certificate (license C or CRCA certificate) (an asset);
  • Training and experience with PLC (an asset);
  • Master common IT tools (MS Office suite);
  • Experience with maintenance management software (an asset);
  • Excellent problem-solving skills and analytical mind;
  • Ability to work with minimal supervision;
  • Initiative, proactivity and excellent work organization skills;
  • Be available to work shifts, holidays and weekends (casual).

 

We are committed to the principle of employment equity. Saputo supports diversity at the heart of its operations and invites candidates from all backgrounds to be part of the family.

Electromechanic

Saputo Diary
St. Catharines - 59.66km
  Maintenance & Repair Full-time
Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for carrying out various maintenance and servicing...
Learn More
Jan 9th, 2025 at 14:23

Representative, Customer Care Part-time Job

Enbridge Inc.

Customer Service   St. Catharines
Job Details

Who we are:

Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and simplify the customer experience. We are looking to grow our adaptive workforce, engaged by an exceptional employee experience.

 

As a Representative in Customer Care at Enbridge, customer centricity will be your focus as you handle interactions from customers on a number of topics ranging from utility service, billing and invoices to move and transfer requests.

 

Note: You must be available to work during the core hours of 10am-3pm and/or 4pm to 8pm each day. A 4-hour shift will be scheduled during these hours and must be available to work full time hours 8am-4:30pm during training.

 

What You Will Do:

  • Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

  • Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

  • The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

  • Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

  • Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

  • Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

  • Complete other tasks and activities as business needs dictate.

 

Who You Are:

  • Secondary school education or equivalent.

  • Minimum 3 years of clerical and customer contact experience required.

  • Proven verbal and written communication skills.

  • Ability to exercise good judgment with minimal supervision.

  • Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

  • Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

  • Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

  • Excellent interpersonal skills and ability to function within a team.

  • Ability to plan and use time effectively.

  • Flexibility with respect to shifts.

 

Preferred:

  • Mass market billing experience is an asset.

  • Experience in a call center environment preferred.

  • Bilingualism is an asset.

 

#LI-Hybrid

Representative, Customer Care

Enbridge Inc.
St. Catharines - 59.66km
  Customer Service Part-time
Who we are: Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our custome...
Learn More
Jan 7th, 2025 at 16:57

Customer Rep-Station Part-time Job

Federal Express Corporation Canada

Customer Service   St. Catharines
Job Details

495 Eastchester Avenue East, St. Catharines, ON L2M6S2, Canada

 

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:This will be a Tuesday to Saturday position, 14:00-19:30 Tuesday to Friday, 12:00-17:00 on Saturday.

Customer Rep-Station

Federal Express Corporation Canada
St. Catharines - 59.66km
  Customer Service Part-time
495 Eastchester Avenue East, St. Catharines, ON L2M6S2, Canada   To provide accurate information and assistance to customers requiring direct customer interface. To perform adminis...
Learn More
Dec 16th, 2024 at 14:33

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