4108 Jobs Found
Human resources manager Full-time Job
Human Resources Greater SudburyJob Details
Overview
Languages
English
Education
- College/CEGEP
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan, develop and implement recruitment strategies
- Oversee the analysis of employee data and information
- Oversee development of communication strategies
- Oversee the preparation of reports
- Respond to employee questions and complaints
- Recruit and hire staff
- Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Personal suitability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accountability
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- On-site amenities
- Parking available
- Wellness program
Human resources manager
Science North
Greater Sudbury - 328.68kmHuman Resources Full-time
53,700 - 68,000
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Frito Lay Route Sale Representative Full-time Job
Sales & Retail Greater SudburyJob Details
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.
What you can expect from us:
- Competitive compensation and comprehensive benefits designed to fit your unique needs
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- Inspiring positive change for people and the planet with sustainability goals
- A supportive team that will encourage your professional growth and development
Responsibilities
- Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks
- Identifying changing customer needs through a constant review of the highest selling products
- Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
- Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
- Managing inventory to ensure balanced accounts and fresh products for customers
Qualifications
- Valid full G or class 5 driver’s license
- A car or reliable, consistent access to a car and a clear/clean driving record
- Scheduling flexibility: work schedule can vary (weekends/holidays included)
- Previous sales experience with a consumer-packaged goods or retail organization preferred
- Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
Frito Lay Route Sale Representative
PepsiCo
Greater Sudbury - 328.68kmSales & Retail Full-time
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Administrative Associate Full-time Job
Administrative Jobs Greater SudburyJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Already duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
Administrative Associate
Scotiabank
Greater Sudbury - 328.68kmAdministrative Jobs Full-time
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Support Services Manager Full-time Job
Hospitality Greater SudburyJob Details
Reporting to the Administrator, the Support Services Manager manages the housekeeping, laundry and maintenance departments to achieve high standards of cleanliness and sanitation, to provide quality linen service, and to maintain a safe, well-functioning physical plant, all within ECI’s policies and procedures, and all applicable standards, legislation and regulations.
RESPONSIBILITIES
- Maintain all aspects of hiring and performance management of departmental staff; scheduling; staff development, including identification and delivery of department-specific orientation and training.
- Supervision of contractors’ work to ensure fulfilment of contractual obligations.
- Preparation and management of departmental budgets; inventory management and control, including purchase of departmental supplies and equipment.
- Maintenance of departmental policy and procedure manuals; full participation in leadership team activities and responsibilities, including participation on teams and committees, and reporting.
- Contract tendering in consultation with ECI consultants, and with approval of Administrator.
- All aspects of management of quality and quantity of services and products provided/ produced by departmental staff.
- All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.
- Maintenance of records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.
QUALIFICATIONS
- Post-secondary degree or diploma required
- Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry and maintenance, as applicable
- Minimum of two (2) years experience in a managerial or supervisory capacity
- Environmental services certificate in a recognized program
- Experience in management of human and financial resources an asset
- Experience in a long-term care setting, an asset
- Formal training in building maintenance or Operator B Certificate, an asset.
- Health and safety certification, an asset.
- Ability to communicate effectively, both verbally and in writing.
Support Services Manager
EXTENDICARE (CANADA) INC.
Greater Sudbury - 328.68kmHospitality Full-time
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Shuttle Driver Full-time Job
Transportation & Logistics Greater SudburyJob Details
Cintas is seeking a CDL Production Shuttle Driver to support the Rental Division. The Shuttle Driver is responsible for accurately transporting clean items from a processing plant to a branch location and soiled products from a branch location to a processing plant in a truck every day. Shuttle Drivers are also responsible for loading and unloading the clean and soiled items from the truck, with assistance from other employees. Shuttle Drivers are expected to maintain the cleanliness of their work area and to meet or exceed a standard for quantity and quality of work.
Skills/Qualifications
Job Expectations and Eligibility Factors:
Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment:
- Possess a valid driver's license in good standing
- Must hold a commercial driver’s license (CDL).
Work Expectations
- Must adhere to attendance policy.
- Must be willing to work in a safe proximity to other people for extended periods of time.
- Must be willing to work in a fast-paced, schedule driven environment where there are time pressures to complete work quickly.
- May require the handling of materials that are soiled or have pungent odors, with appropriate protective equipment.
Physical Qualifications, with or without reasonable accommodation:
- Requires stretching, bending, squatting, stooping, turning, or reaching to accomplish work activities.
- Requires physical activity, including lifting or moving materials, during the shift.
Attributes of a Great Employee-Partner:
- Attention To Detail: Is thorough and careful about detail when completing work tasks or correcting flaws or mistakes.
- Work Ethic / Effort: Displays a high level of effort and commitment towards performing work; is hard working and dependable; prioritizes tasks properly to meet deadlines.
- ntegrity / Honesty: Behaves in an honest, fair, and ethical manner; is trustworthy.
- Safety Orientation: Is committed to complying with safety rules and guidelines.
- Independence: Works with little or no supervision; takes initiative to learn and grow in role.
- Judgment and Decision Making: Makes well-informed, effective, and timely decisions; perceives the impact and implications of decisions.
- Interpersonal Skills: Is pleasant with others on the job and displays a good-natured, cooperative attitude; is respectful, courteous, and polite towards others.
How You Will Be Evaluated:
The full selection process may include the following components:
• Application and resume review
• Interviews
• Job Tryout
This is not an offer of employment. The tryout provides a realistic job preview to better understand the work environment, the work activities, and the performance expectations. Candidates will be compensated for their time during the job tryout.
Not all applicants will progress through the entire selection process; only those applicants identified as most qualified for the job will be invited to the next step in the process.
Our employee-partners enjoy:
- Competitive Pay
- Weekly Pay Cheques
- RRSP and DPSP Contribution
- Medical, Dental & Vision Insurance Package
- Disability & Life Insurance Package
- Paid Vacation & Holidays
- Career Advancement Opportunities
Shuttle Driver
Cintas Corporation
Greater Sudbury - 328.68kmTransportation & Logistics Full-time
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Driver Full-time Job
Coca-Cola Canada Bottling Limited
Transportation & Logistics Greater SudburyJob Details
Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short haul role and all driving will be locally based.
Responsibilities
- Shift: AM, PM or overnight
- Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck
- Check accuracy and stability of truck load
- Follow all Coke Canada Bottling and Store policies regarding equipment and safety
- Maintain professional relationships with co-workers and customers.
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance - most route require product to be offloaded and broght into the customer location.
- Merchandising product into customer location as needed
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Collect company property
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Maintain professional relationships with co-workers and customers
Qualifications
- Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
- One (1) plus year of commercial driving experience
- One to three years of general work experience
- Local delivery experience preferred
- Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
Driver
Coca-Cola Canada Bottling Limited
Greater Sudbury - 328.68kmTransportation & Logistics Full-time
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Administrator Full-time Job
Administrative Jobs Greater SudburyJob Details
Purpose of Job:
This is a unique opportunity to join the dynamic and continually growing world of Scotia Wealth Management. The SWM receptionist/Branch Systems Administrator welcomes and interacts with our high net worth clients.
WHAT YOU'LL BE DOING
In this role you will:
- Receives all visitors, including phone calls and responding or forwarding to the appropriate individual
- Performs daily mailroom duties and deliveries
- Ensures all technology is running at maximum efficiency and reports issues
- Accepts and arranges courier of parcels to ensure timely distribution of packages and documents
- Coordinates meetings rooms and conference calls ensuring action items and deliverables are handled
- Coordinates any internal communication to staff
- Organizes and maintains various filing systems
- Maintains office supplies inventory at proper levels and ensures timely ordering
- Assists with security related activities and key holder responsibilities
- Acts as back-up to the Branch Operations Assistant
- Coordinates any special events as required
DO YOU HAVE THE SKILLS
We'd Love to work with you if you have:
- Superior customer service skills
- High level of problem solving abilities
- Outstanding written and oral communication skills
- Highly organized with the proven ability to manage multiple priorities and deadlines
- Effectively interface and develop working relationships with all levels of the organization and external clients
- Ability to work independently
WHAT’S IN IT FOR YOU
- At ScotiaMcleod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcleod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, and curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills
Administrator
Scotiabank
Greater Sudbury - 328.68kmAdministrative Jobs Full-time
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Field Sales Representative Full-time Job
Coca-Cola Canada Bottling Limited
Sales & Retail Greater SudburyJob Details
Coke Canada Bottling Sales Development Managers (SDM) are field sales representatives tasked with identifying and capitalizing on sales opportunities with a wide range of customers, including Grocery stores, Mass Merchandisers, Convenience & Gas stores, Restaurants & Bars, and other Food Service / On Premise establishments. The SDM's primary goal is to drive profitable sales by deeply understanding the diverse channels and Coke Canada's beverage portfolio.
Coke Canada’s aim is to become our customers’ most valued supplier. The SDM plays a critical role in helping us achieve this goal, in many cases they will be the first point of contact for our customers. Developing strong, collaborative partnerships will be a priority.
Additionally, the SDM will play a pivotal role in expanding the customer base and driving business growth within their designated territory.
#CBSAS
Responsibilities
- Execute and close all sales calls
- Sell in incremental displays and equipment placements; sell in promotional programs and ensure dealer compliance
- In connection with a sales call, maintain appropriate inventory levels, maintain company assets and point of sale, ensure account meets Company merchandising standards, determine stores' product needs, place and transmit appropriate order in conjunction with existing geographic sales routes
- Communicate account activities to appropriate parties
- Transport, replace and maintain Point of Sale advertising as appropriate for account
- Buillds, changes and removes product displays and cleans product space.
- Periodic lifting of 50+ pounds, bending, reaching, kneeling and light merchandising.
Qualifications
- High School or GED (General Education Diploma) required
- Bachelor Degree/3-4 Yr College - Univ. Degree preferred
- 1+ years of general work experience
- 1+ years previous sales experience preferred
- Food/beverage industry experience a plus
- Ability to handle multiple customer accounts
- Strong attention to detail and follow-up skills
- Excellent planning and organization skills
- Proficient computer application skills
- Ability to create and conduct sales presentations preferred
- Must have a vehicle
- Valid driver's license and driving record within MVR policy guidelines, with access to reliable transportation
Field Sales Representative
Coca-Cola Canada Bottling Limited
Greater Sudbury - 328.68kmSales & Retail Full-time
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Full Time Driver Full-time Job
Coca-Cola Canada Bottling Limited
Transportation & Logistics Greater SudburyJob Details
Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short haul role and all driving will be locally based.
Responsibilities
- Shift: AM, PM or overnight
- Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck
- Check accuracy and stability of truck load
- Follow all Coke Canada Bottling and Store policies regarding equipment and safety
- Maintain professional relationships with co-workers and customers.
- Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance - most route require product to be offloaded and broght into the customer location.
- Merchandising product into customer location as needed
- Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
- Collect company property
- Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
- Maintain professional relationships with co-workers and customers
Qualifications
- Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
- One (1) plus year of commercial driving experience
- One to three years of general work experience
- Local delivery experience preferred
- Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
Full Time Driver
Coca-Cola Canada Bottling Limited
Greater Sudbury - 328.68kmTransportation & Logistics Full-time
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Customer Experience Associate (Canada) Full-time Job
Customer Service OttawaJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Ottawa
Customer Experience Associate (Canada)
Scotiabank
Ottawa - 330.39kmCustomer Service Full-time
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Licensed HVAC Mechanic (313A & G1) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 18109
Department: Transit Services Dept.
Service: Transit Bus Oper & Maintenance Service
Branch: Transit Facility Maintenance Branch
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025
JOB SUMMARY
The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.
Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations. These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.
EDUCATION AND EXPERIENCE
Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification.
Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
- Relevant guidelines, policies, codes, regulations
- Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
- Safe handling of chemicals, lubricants and other service related materials
- Computer controlled energy systems
- Building control systems operation and programming
- Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
- Personal computers, with ability to use corporate office software and the Maintenance Management System
- Safe work practices of the trade
- Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team
- Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
- Interpret HVAC control schematics and wiring diagrams
- Read, understand and execute oral and written instructions and interpret or prepare work orders
- Plan work and make estimates of materials and time required to perform the work
- Communicate effectively, both orally and in writing
- Possess sound interpersonal skills and ability to relate to the general public and coworkers
- Possess effective interpersonal and communication skills
- Must be able to organize, clean and maintain a safe work area within a public environment
- Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur
- Possess skill in using trade hand and power tools and equipment with precision
- Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
- Able to perform electrical, plumbing, welding operations relating to the trade
- Possess analytical skills and be detail oriented
- Possess solid computer skills and the ability to operate within a computerized maintenance management System
- Must be able to organize, clean and maintain a safe work area within a public environment
- Demonstrate a positive attitude, flexibility and adaptability
- Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
- Possess a work record of good attendance and job performance
- Able to follow all safety rules and regulations
- Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work
- Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
- Provide own hand tools relating to the trade according to provisions of the Collective Agreement
- Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- Additional vacancies may occur during the competition process
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Licensed HVAC Mechanic (313A & G1)
City Of Ottawa
Ottawa - 330.39kmMaintenance & Repair Full-time
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Public Service Assistant (InfoService) Part-time Job
Public Service OttawaJob Details
Requisition ID: 16413
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: 1 Temporary Part Time Position (Up to 1 year)
Work Hours: 21 hours per week
Affiliation: CUPE 503 Library
Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)
Location: Nepean Centrepointe Branch, 101 Centrepointe Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 04/07/2025
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.
You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.
You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of 2-year college diploma in Library and Information Technician Program, or related field
Minimum of 1 year of related experience.
KNOWLEDGE
- Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
- Reference resources in print, microform and electronic formats and of current developments in reference services.
- Electronic database and other bibliographic searching techniques.
- Principles of collection development and maintenance.
- Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
- Library circulation procedures and practices.
- Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
- Methods and techniques of responding to inquiries and resolving patron complaints.
- Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
- General knowledge of library policies and procedures.
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Use tact, discretion and confidentiality.
- Excellent verbal communication skills.
- Exercise effective judgement and independent decision-making capabilities.
- To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
- To perform routine clerical tasks.
- Minimum keyboard skills of 25 wpm.
- Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
- Ability to think quickly.
- Ability to learn on the job and apply learning to new technologies as required.
- Ability to create and design thematic displays.
- Ability to handle and account for cash and to prepare bank deposits.
- Perform multiple tasks concurrently.
- Customer service orientation, including the use of tact, discretion and confidentiality
- Ease of comfort with technology.
- Attention to detail.
- Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
- Flexibility, ability to adjust priorities.
- Ability to work effectively as a team member.
- Strongly committed to quality customer service.
- To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Public Service Assistant (InfoService)
City Of Ottawa
Ottawa - 330.39kmPublic Service Part-time
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